Luna Palace Resort
- What's Included
- All Inclusive Features
Location: Beachfront near the Golden Zone.
First the good- good location- great staff- breakfast buffet great- fantastic sunsets- loved the room- pool was very nice and some days even warm- every room has great ocean views. Now the not so good- this is not a resort where you come to relax, nap by the pool etc. This hotel seems to be more for the Nationals than the Gringos, which is okay but very noisy. Zumba style, rap, hip- hop style music starts at nine and goes till five. Very loud 90% of the time, causing yelling etc. by the guests. Smoking allowed, so second hand on the balconys, they don't wear headphones etc, they carry little speakers and plug in their phones, so again the volume while trying to relax, read, talk, listen to the ocean on your balcony, not possible. We've stayed here now 5 times, and never again. We've never said it before, but ready to go home. How sad.
This is a nice hotel with friendly staff. The facilities are not high and, but the location and the helpfulness of the employees makes up for that. I am staying next-door at the Pueblo Monique though and my friends are staying here and we are spending most of our time here due to the flood level need to being an overbooked timeshare purgatory. I would recommend this place for future travel.
I have been staying at Luna for over 20 years.My favorite is 5002 or 6002.Oceanfront comfortable bed when you take off the plastic.sheetI don't know why they put it on, but the maid said it was para ninosThats my only grip Great beach, Great staff.I speak Spanish so that helps.Some of the staff will only want to speak English.You can't beat the price or location.I went with a friend to Pueblo Bonito and that place sucks.Downtown Mazatlan is in a renaissance Check out Plaza Machado for great food and people watching.Room service is great, because some times you are so comfortable that you don't even want to leave your room.Best club sandwich ever.I almost didn't review because I like to keep this place a secret.If you don't want to wear a bracelet Don't, They just staple it to your file.Wonderful place, I stayed in June , I was about the only American there.Best place in Mazatlan
Wee Love this Place,we bin here 3 times, the Junior suites we bin having each time, Plus as far as we know now the best Place if you want to spend a lot of time in the Ocean with your Kids, you can go far in with the Kids and its not deep and not as many waves, becauce of those 2 Islands. its good you can make your own Food there you have your own little cabinet. its a place if you don't want to spend much money, you don't have too, but you can still visit the beautiful Ocean.
I had been here before and I think the administration has changed because this time we where disappointed about the service that we got. Please do not lose your wrist band, if you do you are going to have to pay 250 pesos for a replacement they are made of poor quality. There's no customer service at the pool bar. Please consider other options.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (Domestic brands, Domestic beer, House Wine with meals, 10am-11pm)
- Boogie boards
- Exercise classes
- Dance lessons
- Daily activities
- Evening entertainment
- 71 suites in one 8 storey building
- 1 buffet and 1 a la carte restaurant (International, Italian)
- Swim-up pool bar
- Non-motorized watersports
- Safety deposit at reception
- Daily activities
- Partial ocean or ocean view, (lower floors may only have pool view)
- 2 double beds or 1 king bed
- In-room safe (fee)
- Max occ. 4 persons
For The Kids - Kids 5 to 12 enjoy supervised activities daily at the Kids' club, Use of the Kids' section of main pool, Babysitting service available (fee).
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Luna Palace ResortMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo s/n, Mazatlan 82100 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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