Luna Palace Resort
- What's Included
- All Inclusive Features
Location: Beachfront near the Golden Zone.
The hotel has a great beach, with smooth sand and is very clean. The only problem is that there are not enough bungalows available to keep your things or have a nice reading spot at the beach. Also in the pool area, there are not enough folding beach chairs. Another thing I didn´t like at all was the housekeeping staff knocking early in the morning at the room´s door in order to know if we wanted the room cleaned. I mean, there is a sign you can place outside of the door if you need any housekeeping services for your room. If that sign is not at the door, then that means no housekeeping services are needed at the time. Even though I explained this to the housekeeping lady, she came and knocked again the next day, at 9 AM sharp. I am aware this is not as early for some people, but if you´re on vacation and went to sleep late the night before, it is annoying. Besides that everything went great.
Great staff service. Every staff member was nice, friendly and attentive. The hotel itself was clean, but old looking. Not very fancy, but ok for the price. The pool was somewhat small and always full of kids. The environment was noisey, mostly a family-oriented environment. Not the best for a romantic getaway. The food at the restaurant was good. The room's view to the beach was very nice. Overall, great staff service, but just too many kids.
This hotel is located in Golden zone Mazatlan , it´s a very good area with a lot of restaurants and bars very near from the hotel.The hotel has a very good beach, the seaside is no deep (you can introduce around 100 mts and the profundity is 50 cms), you can see the sunsets (the best part of the day) with a magnific view.The sand of the coast it´s very beautiful, it has golden color.The room is equiped with a refrigerator and electric grill, and the room has terrace to see the sea.The pool has a bar in the pool and and the pool is clean.I recomend, if you want to come you buy the package with buffet breackfast, the food in the restaurant is good. In friday and saturday the restaurants in the area has live music, if you want to get fun, you can consider that.
The place is everything we expected. The people were great. My kids loved the pool. Right next to the ocean making it easy access and convenient. We will make plans to return. Very reasonable price...we stayed for 4 nights.
Nice rooms, friendly staff - even with our language barrier. Everyone one was helpful and nothing was too much. The pool area was great, along with the activities which we joined in on. Fantastic club sandwich from the restaurant on site. Close to great restaurants, bars and shopping! So all and all a perfect location! Would definitely stay again! Thank you for the memories! YourAussie mates!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (Domestic brands, Domestic beer, House Wine with meals, 10am-11pm)
- Boogie boards
- Exercise classes
- Dance lessons
- Daily activities
- Evening entertainment
- 71 suites in one 8 storey building
- 1 buffet and 1 a la carte restaurant (International, Italian)
- Swim-up pool bar
- Non-motorized watersports
- Safety deposit at reception
- Daily activities
- Partial ocean or ocean view, (lower floors may only have pool view)
- 2 double beds or 1 king bed
- In-room safe (fee)
- Max occ. 4 persons
For The Kids - Kids 5 to 12 enjoy supervised activities daily at the Kids' club, Use of the Kids' section of main pool, Babysitting service available (fee).
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Luna Palace ResortMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo s/n, Mazatlan 82100 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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