- What's Included
- All Inclusive Features
This property is kept clean ,and the staff is friendly but you will struggle if you don't speak Spanish .This is a Noisy property with street front Bars and restaurants that party Very loud until the early Morning ,pay for the Ocean View .This is a locals Hotel and The All inclusive may include you eating at someone's wedding or anniversary party (which is awkward) .The Buffet does not change much and is very basic Great for Breakfast and that's about it .The 3 Reservations you can make include food at the restaurant that says steak house it is not ! And limited choices,please plan to eat elsewhere .The entertainment on the weekend is cute .The pool gets very busy with locals,and The swim up bar was closed . You can use the pool at the Luna palace which is beautiful and quiet . Transit stops in front of the property which is convenient,no money exchange or gift store/vending machines but convience stores and money exchanges are close .Lastly the Beach front is clean and well kept with lifeguards and security watching the beach and property. But lots of Vendors trying to sell you stuff .
Don't stay in this dump,To start off I had to walk a block from the hotel to get ParkingI check in and go to the room to rest and watch tv,guess what Nooo remote control do I go down stairs and wait in line to get a remote control.I come back to the room and try to relax turn on my tablet and no internet.aso I call and she gives me the code.Go to the restroom and hear a loud noise for 5 min and there's a puddle of water.So I call the lobby and they send someone to repair.Im only 2 hours in my stay.And already want to go back home.Dont stay here it's a DUMP!!!
We chose Oceano Palace Beach Hotel as a one night transition from our flight out of the USA to our reserved Condo. It worked out perfectly as a clean comfortable place to stay for the night, as we arrived in Mazatlan very late (checking in after midnight). The Oceano staff saved the room for us on a "Late Check In" basis, quickly checked us in and we were in comfortable slumber until morning. This is a wonderful place to experience authentic Mexican hospitality at a very affordable price. We are pleased to report that everything mechanical worked in our room such as hot water and plumbing; that we have found to be an issue in other Mexican Hotels. The setting is festive, scenic, resort-ish and upbeat! We chose a mountain view room which was a little noisy on a late Friday night with many of the local Establishments partying into the wee hours although the sound was muffled enough to allow us to sleep right through the celebrations. The Oceano Palace has a wonderful restaurant in the pool area overlooking the beach. The beach access is superb with a very inviting swim-able beach. The establishment is VERY family suited offering a fun family atmosphere; providing something for every age from child to adult. The pool is fantastic for young growing families. If you venture off the property on foot, you will enjoy lots of souvenir shopping close by. We will absolutely return and expect you will enjoy a stay at the Oceano Palace Beach Hotel as well. Make your selection for mountain view or Ocean view. During the day, there is music playing on the Ocean side, at the pool so if your looking for a quiet room, speak with reception. Enjoy!
If you want peace n quiet this is not the resort for you. Between the DJ pool loud music, deigos club next door and the mariachi band that shows up 5 times a day I'm about to shoot myself. At times all 3 noise factors are going on at once. This is a Mexican resort. Very few other nationalities here. Staff barely speaks English due to this fact. No afternoon naps in your room or on the beach. The beach sales people are Relentless. no thank you, no gracias, they don't understand. This mariachi band is playing over an hour right now. Unless u like loud n speak Spanish, THIS IS NOT THE RESORT FOR YOU. I WOULD NEVER STAY HERE AGAIN.
How are you going to place 5 adults in 1 room with 2 single beds and say they booked our other room by mistake, then was told most likely they would have a room the next day and for now offer a roll out bed and never bring it to the room , we called several times and even went downstairs to the front desk and was told the bed was never requested and were out of them ??!!! The next day we were told a an extra room would be ready by noon then it was scheduled for 2-3pm and on and on . We were very very disappointed and will NOT stay there again nor recommend it to anyone . Next door was loud construction going on , police got called out due to a domestic fight in the lobby and just over all a bad experience !!!by the way, The WIFI was a rip off $8-$9 per day and we pid 3 days only 1 day worked fine the other 2 days they said they were working on it but never refunded us for our troubles nor we ever got an apology or anything from anyone . We don't recommend !would we stay there again?!Never again !!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals and snacks
- All drinks (Domestic brands, Domestic beer, House Wine with meals, 10am - 11pm)
- Daily activities
- Boogie boards
- Exercise classes
- Dance lessons
- Night entertainment
- Weekly Mexican night
- 173 rooms in one 5 storey building
- 1 buffet and 1 a la carte restaurant (Mexican, Italian)
- 2 bars
- Pool, including Kid's pool
- Safety deposit at reception
- Shopping nearby
- 2 double beds (king size bed on request only)
- Bathroom with shower only
- Balcony (sea view rooms only)
- Max occ. 4 person
For the Kids - Kids Club for ages 5 to 10 years.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Camaron Sabalo S/n No. 2601, Mazatlan 82103 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.