- What's Included
- All Inclusive Features
Awesome location, beautiful beach and clean. Unique architecture in the rooms with lots of tile, stucco/textured cement walls and brickwork. Helpful staff but English was hit or miss. Good value for the price, used a special deal on Trip Advisor. $86/ night for and ocean view is great! The food was largely very good and reasonably priced. Bar service was very good. The negative: as other reviewers have noted - noisy, bands play until late at night. Lots of families with kids who seem to enjoy yelling where ever they are and at any time. Thankfully I carry a white noise generator that masked most of the noise. I recommend them, got mine on Amazon. The air conditioner did have a musty smell to it but being at the beach, dampness was an issue. The Internet is beyond worthless even when you get a signal. If you need web access, consider someplace else. In this day and age, lack of reliable internet is inexcusable. The adult pool seemed to be filled with drunk, obnoxious morons who were regularly spilling their drinks into the water. Curiously, as often as they clean and mop the rest of the hotel, the adult pool was filthy with discarded cups and bottles. The concierge was hit or miss. The concierge area was disorganized and messy. The was a visible garbage can filled with discarded bottles and trash. This could be a real asset to the hotel if they had competent staff with experience and vision. My experience with it was that it was staffed by clerks with minimal knowledge. Overall though it was a good stay but 3 days here was enough.
Our Mazatlan trip was great, fun place to visit. Hotel Playa Mazatlan was a nice place to stay. Very clean and good service. This Hotel is older but well maintained. This location was great, could walk to just about everything we wanted to see and dine. Beach was super nice. Would definately go back.
A nice looking hotel on the outside but strange smell out of air conditioning unit. Food off the menus was excellent, shrimp cocktail and Mahi mahi in garlic sauce was super. Service was a bit slow because we asked for a shot of Anjejo Tequila which had to be approved by head waiter!
Mazatlan is beautiful! This hotel is in a great location, the staff was super friendly. The food was fine, I'm from Canada so I'm not there for familiar food, I wanted authentic Mexican and the hotel offered a bit of it (lots of great food on the strip though). The wifi didn't work in our room, we had to step out onto the balcony for that, didn't bother me though cause I'm there for the amazing beach! Bed was a bit hard but clean, bathrooms were awesome. The only major bummer was that the room hard a really strong smell of mould and having to the air container on only made it worse. So disappointing :( :(Please fix
Me and my hubby needed a much needed break from Silicon Valley intenseness, and we needed to get out abroad. Later we found this hotel in Mazatlan it has a private beach with seating were you can be serve drinks and snacks. It was relaxing all the way.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
This hotel is available as EP (no meals) or Semi-Inclusive.
- 3 meals daily
- Unlimited Domestic brand drinks & beer from 10am-11am
- Nightly entertainment
- 418 rooms in four 5-storey buildings
- 1 International a la carte restaurant
- 2 bars, including Snack bar
- Entertainment lounge bar
- 3 free-form pools w/waterfall
- Kid's pool
- Fitness facilities
- Meeting facilities
- Gift shop
- Beauty salon (fee)
- Tennis nearby (fee)
Gardenview Rooms include:
- 2 double beds
- Cable/satellite TV
- Bathroom w/shower
- Balcony or patio
- Max occupancy 4 persons
Oceanview Rooms include:
- Same as above with ocean view
Economy Rooms include:
- 2 double beds
Kids Deals - European Plan: Children 0-12 stay free when sharing a room with 2 adult. Maximum 2 children. Inclusive Plan: First child 2-12 stays and eats free when sharing a room with 2 adults. Second child 2-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kids 6-12 can enjoy supervised activities daily (fee). Babysitting services available (fee).
Wedding - Includes: wedding cake (10 guest), bottle of sparkling wine and judge. Price and inclusions subject to change. Arrangements to be made directly with hotel. Additional services available for extra charge.
Honeymooners - Receive a room upgrade (if available at time of check-in) and bottle of sparkling wine. Request at time of booking. Requires proof of marriage certificate.
Golf Bonus - Play 18 holes at the Robert Trent Jones for US$87.50. Includes cart and transportation from the Playa Mazatlan (taxes not included). Book and pay directly with the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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