- What's Included
- All Inclusive Features
Basic option right on the beach, one of the best beach set up's in the Golden Zone. Good customer service. Beds were hard and water pressure not great. They offer conversions from dollars to pesos but the rate was not good.
Playa Mazatlan is a great location with one of the best beaches. It is very clean with the staff being friendly and very helpful. Alejandro in the gym was just the nicest person. We loved talking to him and he always had a smile for everyone. Martin, one of the waite staff was one of the best. He is very attentive to your every need. All of the staff was great. They felt like family by the time we left! This was our second time there and would definitely return.
Stayed here for 10 days in February. Location is fantastic, beach is the best and service is friendly. Would stay here again but would not bother with the all-inclusive as there are elements that are restricting...ie no bottled water before 11AM no cappuccino before 11AM and no booze before 11AM. Bottled beer is extra as well. Food is good but not excellent. So... great place; rooms are dated but clean and there are stores close by to purchase cheaper alcohol to take to the beach. Restaurants in Mazatlan are plentiful and most are reasonably priced. We will be back!
Spent three weeks at the hotel In January/February 2017. My overall assessment was positive. It is not a luxury property and the atmosphere is, therefore, more relaxed than at a 5-star hotel.The room was comfortable - fair size, comfy bed, clean, with daily thorough cleaning. I had booked an ocean view room which had access to a balcony with basic furniture.The major negative which spoiled my stay was the noise during the night. An adjacent property had loud, and I mean really loud, music every night. On Thursdays, Fridays, Saturdays and Sundays, the music started around 10 PM and did not stop until 4 AM. I had to wear ear plugs to alleviate the effect of that infernal sound. I was told that ocean-view rooms were the worst in the hotel but could not obtain a room reassignment in view of the fact I had paid for an ocean-view one.Turning to the other facilities, they were more than adequate: beach and pool loungers in sufficient numbers, clean and sufficiently large pools. Surprisingly there is no bar, one of the dining room doubles up as a bar.I had an all-inclusive plan. The food in the main dining room buffet was of very poor quality, as you expect in 3-star Mexican hotels. There were two or three other hotel restaurants that had much better food.In sum, I would recommend this hotel if you want a good non-luxury hotel and would very strongly advise not booking an ocean-view room if you want to have quiet nights.
So many lovely accommodations in Mazatlan it can be hard to choose, but when you consider your primary reasons for going there are walks on the beach and swimming in the ocean, and the incredible and abundant seafood, the Playa Mazatlan goes to the top. Whether you choose to limit your trip to what the Zona Dorada has to offer or if you decide to walk all the way to the open market in city center and/or get on a bus or in a cab and take a tour to Rock Island or a nearby mountain-top, if the Playa Mazatlan is your home base on your trip, you can do it all from there, just steps from swimming and incredible sunsets itself. There's no place in the world like Mazatlan!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
This hotel is available as EP (no meals) or Semi-Inclusive.
- 3 meals daily
- Unlimited Domestic brand drinks & beer from 10am-11am
- Nightly entertainment
- 418 rooms in four 5-storey buildings
- 1 International a la carte restaurant
- 2 bars, including Snack bar
- Entertainment lounge bar
- 3 free-form pools w/waterfall
- Kid's pool
- Fitness facilities
- Meeting facilities
- Gift shop
- Beauty salon (fee)
- Tennis nearby (fee)
Gardenview Rooms include:
- 2 double beds
- Cable/satellite TV
- Bathroom w/shower
- Balcony or patio
- Max occupancy 4 persons
Oceanview Rooms include:
- Same as above with ocean view
Economy Rooms include:
- 2 double beds
Kids Deals - European Plan: Children 0-12 stay free when sharing a room with 2 adult. Maximum 2 children. Inclusive Plan: First child 2-12 stays and eats free when sharing a room with 2 adults. Second child 2-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kids 6-12 can enjoy supervised activities daily (fee). Babysitting services available (fee).
Wedding - Includes: wedding cake (10 guest), bottle of sparkling wine and judge. Price and inclusions subject to change. Arrangements to be made directly with hotel. Additional services available for extra charge.
Honeymooners - Receive a room upgrade (if available at time of check-in) and bottle of sparkling wine. Request at time of booking. Requires proof of marriage certificate.
Golf Bonus - Play 18 holes at the Robert Trent Jones for US$87.50. Includes cart and transportation from the Playa Mazatlan (taxes not included). Book and pay directly with the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.