- What's Included
- All Inclusive Features
My wife and I, kids and grandkids spent the first week of January at the hotel. The young ones loved the beach, the pools, and activities, and we enjoyed their enjoyment!We love Mazatlan and have been 7-8 times in the past 10 years. This was our first stay at Playa Mazatlan. Our ocean view room was excellent, and the housekeeper we had for the week was efficient, personable, and helpful. (I'm glad my Spanish is good!) Not a fan of their restaurant system---wrist bands, etc.---complicated and not all that guest-friendly, but, hey, it's how they control their buffets. We ate breakfast at the hotel each day and lunch and dinner elsewhere.
We just booked our sixth visit to the Playa for the first week of March and we can't wait to return. We have enjoyed a weekly stay at the end of February with another family, this time it will be just my husband and I. We love the ocean view, the friendly staff, the authentic Mexican food, the beautiful beach, and wish we could stay for longer than a week.
Rooms are good , Location good.Worst food ever.If you chose to sign in for a dinner expect them to have you sit with other people that you don't know on same table.Service people are good.Reception people good but very slow.Check in 3 pm which is too late and check out 12 pm.If you get to the hotel before 3 pm the hotel won't offer you any things such as food ,snacks or drinks.WiFi very slow .Night time shows not bad.
I was happy with the location and service. The wifi seemed to only work in front of main area downstairs. I was there on business and wifi was expected and needed. The pools were popular, and it looked like a really nice spot for kids. The beach is really nice and not many vendors. Ocean view rooms you will deal with loud music until at least midnight. Great location close to several bars and restaurants. Room was very clean.
Once again we are going to the Playa Mazatlan for the month of February. This will be our 5th year and our friends Dave & Donna it will be their 20th. Of all the places we have vacationed in the past the Playa Mazatlan for us is where we feel most comfortable for our winter vacation. The Playa Mazatlan has both all inclusive and the breakfast only selections available and the food is always excellent. We love having breakfast at La Terraza an open air, ocean front restaurant with a beautiful view. Georgini's is a lovely italian restaurant with great home made food and desserts. There is a beautiful view when sitting out on the outdoor terrace at sunset. When they have live music the entire evening is very romantic with good food and wine.The service at both these restaurants is excellent from waiters like Julio, Ricardo, David and boss man Raul. If you enjoy traditional Mexican food you will not be disappointed at Casa Roberto's, another good restaurant on the property. There are a few other poolside restaurants serving both food & refreshments. We enjoy relaxing under the beach palapa's or swimming in several of the pools and hot tubs at the hotel. We are excited to try the beautiful new pool that opened just after we left last year. This hotel is well located and is not your 25 floor high rise type hotel. Most of the hotel is 4 floors with a section that has 5 floors for easy access to the beach and restaurants. What we enjoy the most is the friendly hotel staff, always there to make your stay the best it can be. In the lobby at the concierge desk both Elizabeth and Branden are fantastic at helping with any other activities, shows or restaurant reservations you wish to experience. Should a problem arise or there is something you feel uncomfortable with you can go to the hotel office where Lance and his beautiful assistant Ana will do everything they can to correct the situation and make things right. Every year we have had the pleasure of staying in a Deluxe Ocean view room that is clean and comfortable. Sitting on the balcony watching the people on the beach with several pelicans flying overhead or skimming the water looking for a fresh meal. There is lots of things to do at the hotel and in close walking distance from the hotel. With only a month to go we are excited to go to the Playa Mazatlan our vacation home for a month and see all our friends once again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
This hotel is available as EP (no meals) or Semi-Inclusive.
- 3 meals daily
- Unlimited Domestic brand drinks & beer from 10am-11am
- Nightly entertainment
- 418 rooms in four 5-storey buildings
- 1 International a la carte restaurant
- 2 bars, including Snack bar
- Entertainment lounge bar
- 3 free-form pools w/waterfall
- Kid's pool
- Fitness facilities
- Meeting facilities
- Gift shop
- Beauty salon (fee)
- Tennis nearby (fee)
Gardenview Rooms include:
- 2 double beds
- Cable/satellite TV
- Bathroom w/shower
- Balcony or patio
- Max occupancy 4 persons
Oceanview Rooms include:
- Same as above with ocean view
Economy Rooms include:
- 2 double beds
Kids Deals - European Plan: Children 0-12 stay free when sharing a room with 2 adult. Maximum 2 children. Inclusive Plan: First child 2-12 stays and eats free when sharing a room with 2 adults. Second child 2-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kids 6-12 can enjoy supervised activities daily (fee). Babysitting services available (fee).
Wedding - Includes: wedding cake (10 guest), bottle of sparkling wine and judge. Price and inclusions subject to change. Arrangements to be made directly with hotel. Additional services available for extra charge.
Honeymooners - Receive a room upgrade (if available at time of check-in) and bottle of sparkling wine. Request at time of booking. Requires proof of marriage certificate.
Golf Bonus - Play 18 holes at the Robert Trent Jones for US$87.50. Includes cart and transportation from the Playa Mazatlan (taxes not included). Book and pay directly with the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.