- What's Included
- All Inclusive Features
My husband was in Mazatalan for business and then I was fortunate to join him after his business meetings. Hotel Playa Mazatalan was absolutely beautiful. Our room was a delux room looking out onto the ocean and beach below us. The room was large and VERY comfortable. Service was truly over the top, with food choices on site exceeding all expectations. We will go back and Hotel Playa Mazatalan will be where we stay.
What a beautiful property is hotel Playa Mazatlan! This family owned all inclusive resort on the beach left nothing but beautiful memories. Right on the beach enjoy swimming in the ocean or one of the many pools. I have never had this quality of food and service at an all inclusive hotel before. You can tell the staff enjoys working here as the service and pride shines through. I visited for a business meeting but certainly will bring my family back, so much to do and explore in this beautiful town!
I wanted to find a unique place to hold a sales meeting for my team that would allow us to focus on our business needs, then be able to relax and enjoy the beach and culture that Mazatlan has to offer. As an American business executive, I travel globally and find the resorts and towns that cater to typical American business needs to be lacking in true local culture. The inside of a Marriott is the same in 100 countries, but that wasn't what I wanted for my team. The Hotel Playa Mazatlan was the perfect choice! The meeting space was comfortable and the equipment was in great condition. The catering staff went above and beyond to create unique menu offerings of local fare incorporating ingredients and spices from the region. We didn't want an American breakfast buffet, but they do have it if that's your style. The food quality was outstanding and it was ALL INCLUSIVE. Rooms, food, drinks, meeting spoace and facilities were all included in our corporate quotation. We didn't have to worry about a thing. Our meals were well staffed and the experience was fantastic. The team felt like this was an experience they would never have had in Cancun or other "destination" resorts. The clincher for me was the staff and their personal dedication to our experience. In addition to all staff members being engaging and friendly, I met the executive management team from the hotel, and they all made us feel like we were part of their family. Many staff members have been with the hotel for years, some over 30 years and I could see them engaging with families that have been repeat visitors.Full disclosure: This is the place to go to experience Mexico as Mexico, not Los Angeles in Mexico. The people take great pride in sharing their history and heritage with you, but don't expect a Starbucks in the lobby. If you want a beautiful and lasting experience, this is THE place.I can't wait to bring my family in the fall and have them experience the superb food, service and entertainment that only the staff at Hotel Playa Mazatlan can provide.
Our work group recently spent several days at this resort. We were treated like VIPs from the moment we arrived until the moment we left. The food was excellent and the staff were extremely accommodating. I did not swim in any of the pools so cannot comment on that. The beach was very nice, although there are quite a few vendors always wanting to sell something. The buildings are on the older side, but they keep them updated. My room was ground floor and spacious. I could occasionally hear noise from outside (bands and people), but still slept soundly for the 3 nights of our stay. WiFi often times did not work for me. Overall, a pleasant experience.
After a fabulous week last year we decided on two weeks this year. What a big mistake! First, after calling reservations from Thailand I was assured we would get the a king size deluxe room in the same area with breakfast buffet included. The nightmare began when we checked in. We were given a standard room with double beds and no breakfast for the deluxe rate. When we protested we were given a small deluxe room with a king bed in the requested area. A breakfast voucher was not included and the room was so small and there was nowhere to put ones luggage. On the third day, we were offered a boutique room for $65 more per night. A food and beverage voucher was included. We opted for room service since breakfast in the nice terraza is not available ala carte after 9am. Room service was poor. On some orders napkins, forks, and service items were forgotten. On others, toast or jam and butter were forgotten On others, there were charges for items supposedly included. The beach is different this year. Vendors are able to approach guests when security is not watching and guests use personal boom boxes. If that is not annoying enough then there are a minimum of 5 loud tuba bands with amplifiers strolling the beach until all hours. Conversation is impossible.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
This hotel is available as EP (no meals) or Semi-Inclusive.
- 3 meals daily
- Unlimited Domestic brand drinks & beer from 10am-11am
- Nightly entertainment
- 418 rooms in four 5-storey buildings
- 1 International a la carte restaurant
- 2 bars, including Snack bar
- Entertainment lounge bar
- 3 free-form pools w/waterfall
- Kid's pool
- Fitness facilities
- Meeting facilities
- Gift shop
- Beauty salon (fee)
- Tennis nearby (fee)
Gardenview Rooms include:
- 2 double beds
- Cable/satellite TV
- Bathroom w/shower
- Balcony or patio
- Max occupancy 4 persons
Oceanview Rooms include:
- Same as above with ocean view
Economy Rooms include:
- 2 double beds
Kids Deals - European Plan: Children 0-12 stay free when sharing a room with 2 adult. Maximum 2 children. Inclusive Plan: First child 2-12 stays and eats free when sharing a room with 2 adults. Second child 2-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kids 6-12 can enjoy supervised activities daily (fee). Babysitting services available (fee).
Wedding - Includes: wedding cake (10 guest), bottle of sparkling wine and judge. Price and inclusions subject to change. Arrangements to be made directly with hotel. Additional services available for extra charge.
Honeymooners - Receive a room upgrade (if available at time of check-in) and bottle of sparkling wine. Request at time of booking. Requires proof of marriage certificate.
Golf Bonus - Play 18 holes at the Robert Trent Jones for US$87.50. Includes cart and transportation from the Playa Mazatlan (taxes not included). Book and pay directly with the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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