Pueblo Bonito Emerald Bay
- What's Included
Just came back from P.B. Emerald Bay. What a fantastic resort! The rooms were roomy with very nice views of the ocean and the pool. The staff was friendly, nice and professional. The restaurants on site are top notch.I will definately return to this resort.
We really enjoyed our visit to PBEB, stayed there for a week 9/03 to 9/10. Low season, plenty of space, no waiting lines, stupendous weather. Special thanks to Narciso (Chicho) and Jose at the Adult Only pool swim up bar, made our time there easy and well served. Isabel, who cleaned our room daily is the nicest person I met, always smiling and courteous, she left a towel-made swan in our room and some little notes here and there "what makes outlets hotel the best are our customers" ......breathtaking!!Food is great, staff is nice, service oriented. Facilities are gorgeous.Price worth it.
Excellent service, everyone were polite and attentive. Best service was at the adult pool with narciso and luis (el negro) clean fast service and a warm welcome with a smile. My compliments to the wonderful memories
This resort is absolutely beautiful and the staff provided excellent service. The beach is essentially private since you are out of town a little ways. The pools is incredible and there is a separate pool for adults if you want to escape the kids. The food options are great with all types of food. I highly recommend going all-inclusive so your food and drinks are paid up front and you can indulge as much as possible. You are outside the town of Mazatlan, but there is adequate transportation to get you there if necessary. You can also utilize the restaurants at their sister resort in Mazatlan with the all-inclusive deal. I'd shoot for a room away from the pool so you can escape the noise if possible otherwise you might get up a little earlier than you want. All around great place to relax and recharge.
Everything is very nice and well-kept. The hotel is in a very far away area which allows a complete quiet and relaxing environment. My all-inclusive included internet which was fantastic and quick at all times and places. I did many video calls with no problems or interruptions. It was very nice that we could go and visit the other Pueblo Bonito Hotel in an area closer to other hotels and downtown. There's a free shuttle that runs every 30 minutes between hotels. Emerald Bay Hotel is very, very safe all day around. Food is good, I really think they could improve the options in the Bistro Restaurant and Buffet. I loved the sushi... you must try it. However, it was disappointing that the Mexican Sea food dishes were extremely limited. People recommended me to try several local dishes but any restaurant offered them. Pools and Jacuzzi were clean at all times (8am-10pm). There are a lot of rocks in the beach and I couldn't think to go into the water, but it's also true that there was a red flag during all my vacations. Hard drinks were not strong, unless you asked for doubles LOL, mango margarita was my favorite!. The hotel has a lot of golf cars to commute people inside the hotel. I like to walk and i really felt stressed every time I walked because there is not distinction between a sidewalk or a road. It was OK in the end with no accidents. The cost from a taxi from he airport to the hotel is about 20 dls, Uber is around 17 dls. There's something called Shared Taxi and is about 10 dls but drivers don't speak English. Overall, a good place to stay and re-align your chakras!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 229 Oceanview Suites in four 4-storey & two 2-storey buildings
- 1 buffet and 1 a la carte restaurant (International)
- 3 bars including Swim-up bar
- Two free-form pools, swim-up bars and Jacuzzi
- Children's pool area
- Safe deposit boxes
- Complete concierge service
- Executive business services
- Dry cleaning and laundry
- Tour and travel arrangements
- On-call medical services
- Currency exchange
- Salon services, massage and facial treatments
Junior Suites include:
- 575 square feet
- 2 Queen Beds
- Air conditioning
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- Separate dining area with dining table and chairs for four
- Large bathroom with shower
- Remote controlled television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing boar
Luxury Suites are available
Kids Deals - First child 0-12 stays free when sharing a room with 2 adults. Second child 0-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kid's section of main pool, Babysitting & nanny services available for fee.
Honeymoon Bonus - Receive honeymoon gift, wine, and fruit in room on arrival. Proof of marriage required. Request at time of booking.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Pueblo Bonito Emerald BayMazatlan,Mexico
- Hotel Contacts
- Extra Info
Ave Ernesto Coppel Campana 201 Camino Al Delfin, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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