Pueblo Bonito Emerald Bay
- What's Included
We recently stayed at Pueblo Bonito Emerald Bay. One of the activities offered is a cooking class. We took the class and enjoyed one of the best meals during our two week vacation. We ate both on-site and locally. The chef prepared a tomato salad with cheese, fresh fish, risotto, fresh vegetables and a corn flan for dessert. Chef Alfonso showed all of us how to make each dish and provided a recipe for each after the cooking class. Not only did Chef Alfonso share cooking secrets, he showed us how to beautifully present each course. We would highly recommend taking advantage of this activity offered by the hotel.,
My wife and I were in one of the Villas for our week. Our two young granddaughters (7 & 9) joined us with their dad. They had a blast. Retreating to the villa when we'd had enough sun and having the girls play in our own private little pool was wonderful.We are "elite" members and the service provided by the elite staff, namely Karla, Daniel, and Julian) was beyond excellent.the food was very good and the buffet more than adequate.
We have been coming to PBEB for 10 years. The facility maintenance and grounds are always in good condition, and the wait staff is awesome. With so many long term employees, it feels like a second home. Jairo at La Cordeliere is a waiter that you wish you had at every restaurant back home, and Adriana and Lucia are so gracious at the Omelette station for breakfast, you want to go back twice. Enrique and Jose Luis at the pool are great - but none are better that Fernando at Kelly's. He is a fixture at Kelly's. We are never afraid to invite friends to join us, as we know they will not be disappointed, and the pressure at the Time Share presentation is not overbearing compared to many. The SPA is also a must do. Make sure that you take the free shuttle to the downtown resort and enjoy both Cilantro's and Angelo's - which has a dress code - and then take the pulmanias on down to the Golden Zone for shopping.On the downside, the variety of food at the breakfast buffet has been cut back, no sausage and you have to ask your waiter for bacon for starters, and the dinner buffet is very boring regardless of what the "Theme Night" is. We walked thru every night, and left it to eat elsewhere. The food at The Bistro is good, but the menu gets stale, and although they are quick to take your order, it takes FOREVER for the food to be served. You can almost take the shuttle bus to Cilantro's and get served faster.In the end, this is a beautiful resort that deserves to be on your bucket list.
My wife and I celebrated pur honeymoon at Emerald Bay. We chose the all-inclusive option and stayed 7 days.First the good: the resort is absolutely beautiful. The staff are friendly and the food is decent. The rooms are good size and ours had a fabulous view. We got the Jr. Suite.Now, the bad: the pressure to buy into the timeshare was relentless. From the moment we checked-in, to the sales staff wandering the restaurants, and we even got phone calls in our room and a sales pitch during a tour we booked. Yhe refrigerator in our room was broken and had a moldy towel inside to catch dripping water. The decorative pillows on the bed smelled absolutely horrible. Like mold and mildew and clearly had never been washed. The drains in the bathroom did not drain, which means you have to take a fast shower. Housekeeping did not clean pur room very well. They made the bed and some of the time replaced the towels. Half the time, service in the restaurants was good, the other half it was horrible. Long waits for the check and refills.All things considered, it was a good time. But considering the 5 star price and that we got 3 star value, I would be hesitant to go back to this resort.
I highly recommend this resort, nature is all over, including animals, it feels like you ara at a zoo in Costa Rica.Service is spectacular, all-inclusive totally worth it! And prices couldn't be any better. Resort is huge! Every since you drive in it gives you that inexplicably feeling, all rooms have a view and there are pools, bars and restaurants everywhere, hotel also has a private beach.Now let's talk about the city.Mazatlan has the largest population of Canadians in Mexico, also there are a lot of American living here, the city is extremely safe, specially for tourists. Must see deer island (isla venados), malecón, Plaza Machado at night and the town 30 minutes away El Quelite, where you can have the best and most authentic Mexican meal of your life for less than 10 dollars, seriously you have to do it!Taxis are cheap, if you get them at the airport they have set fares, you won't get ripped off, but if you really need transportation the "Pulmonias" are the best.Dollar is almost 20 pesos right now. I can assure you that you will have the best vacation of your life for the cheapest at the best resort in the Pearl of the Pacific.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 229 Oceanview Suites in four 4-storey & two 2-storey buildings
- 1 buffet and 1 a la carte restaurant (International)
- 3 bars including Swim-up bar
- Two free-form pools, swim-up bars and Jacuzzi
- Children's pool area
- Safe deposit boxes
- Complete concierge service
- Executive business services
- Dry cleaning and laundry
- Tour and travel arrangements
- On-call medical services
- Currency exchange
- Salon services, massage and facial treatments
Junior Suites include:
- 575 square feet
- 2 Queen Beds
- Air conditioning
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- Separate dining area with dining table and chairs for four
- Large bathroom with shower
- Remote controlled television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing boar
Luxury Suites are available
Kids Deals - First child 0-12 stays free when sharing a room with 2 adults. Second child 0-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kid's section of main pool, Babysitting & nanny services available for fee.
Honeymoon Bonus - Receive honeymoon gift, wine, and fruit in room on arrival. Proof of marriage required. Request at time of booking.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Pueblo Bonito Emerald BayMazatlan,Mexico
- Hotel Contacts
- Extra Info
Ave Ernesto Coppel Campana 201 Camino Al Delfin, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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