Pueblo Bonito Emerald Bay
- What's Included
This was our second time at PBEB Mazatlán and just as our first time in 2015 we had a Blast with Family and Friends.The place is Beautiful, the food and drinks are always Good and the service is Excellent. Everyone is super Friendly and made us feel at Home...We Love it!We would like to Thank Everyone but it would be impossible. So here are some of the employees that Always go above and beyond doing an Exceptional job: Cristina - Housekeeping (Room 1724),Dario & Claudio - La Cordeliere Restaurant,Samuel & Giovanni - Aqua Bar,Ricardo - Sunset grill / Pool waiter,Jose - The Bistro Restaurant.Thank you so much and we'll hope to see you again soon!The Gutierrez Family - Fullerton, CA. USA
Beautiful resort with all the lush vegetation, tropical trees, etc. Couldn't have had a better time. We met a few more people and made connections. Great service, great food and a beautiful atmosphere. The only complaint was that at check in we were approached by the timeshare staff (happens every time) and we did accept the Owner's luncheon. At the time of making the reservations we were offered a $44 rate for All Inclusive next year (already made our reservations). We had purchased the Premium AI, however at check out we were told the $44 was only for the basic. To say the least we were very disappointed as that was not totally explained to us. We will still go and have a great time, but won't get sucker punched again. Been owners since 2008, visited Sunset Beach but this is still our most favorite resort.
My wife & I spent a week at Pueblo Bonito Emerald Bay. We did the all inclusive, which we've never done before. What resulted was maximum relaxation at the resort. Our room was on the top floor overlooking the adult pool offered a fantastic view. Totally enjoyed The Bistro and pool right outside. Discovered that in comparison to Cabo plane fare in was more expensive but local costs (food & beverage) was 40% less. If your looking to enjoy the pool, have some refreshing adult beverages, and relax, this is the place.
We had a magical time because this is a beautiful resort. I planned a anniversary celebration with 25 of my closest friends and family. Julissa, helped me plan a surprise bon fire on the beach with food (appetizers and sandwiches), full bar with bartender, two servers, white lounge chairs, music, tiki torches and marshmallows and sticks for us to enjoy over the fire. It was amazing and we also had a wonderful photographer provided by the resort named Victor. What an awesome guy. Very accommodating, friendly and caring of the quality of the photos. Overall, a fantastic experience all of my guests enjoyed. We stayed 7 days and we are Pueblo Bonito Sunset Beach Cabo owners. We traded to Emerald Bay for a new experience. The pools were gorgeous, staff kind, service fast and accommodating (they do prefer tips) even though they say it's included in the allInclusive price. I recommend tipping. I didn't give the resort 5 stars for two reasons, the nightlife they offer is all but nothing. Kelly's bar is boring with loud music (looks like it's designed for a safari lover). You're only options for dining are the Bistro (awesome food) sometimes very slow service, and the buffet (which had very good food for the most part). It gets dull only having a few choices in such a big resort. You can go to the sister resort for options (free shuttle) but I have a 5 year old and 3 year old and it was not convenient. It was a family of all ages vacation. Days were beautiful, sunsets spectacular, but nights left you wanting more. I highly recommend this resort for families and couples but not for younger people looking to party. It's not that kind of resort. I hope this helps you in your decision to stay here :)
I bought a time-share here. Everything I was told in the sales pitch was a complete lie. The biggest lie is that you can get any week you want (except for a few defined times); you're not tied into a specific week like some time shares. WRONG! When you request a certain week you can and will be told there's no room available that week. Meanwhile Emerald Bay is advertising on places like Expedia, etc so that non-buyers can make reservations. When I first bought the place was lovely and well kept-up (even though I couldn't get my requested week). Since then, it's gone to pot and is not kept up. I would advise against Mazatlan in general, and especially avoid the pathological liars at Emerald Bay
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 229 Oceanview Suites in four 4-storey & two 2-storey buildings
- 1 buffet and 1 a la carte restaurant (International)
- 3 bars including Swim-up bar
- Two free-form pools, swim-up bars and Jacuzzi
- Children's pool area
- Safe deposit boxes
- Complete concierge service
- Executive business services
- Dry cleaning and laundry
- Tour and travel arrangements
- On-call medical services
- Currency exchange
- Salon services, massage and facial treatments
Junior Suites include:
- 575 square feet
- 2 Queen Beds
- Air conditioning
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- Separate dining area with dining table and chairs for four
- Large bathroom with shower
- Remote controlled television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing boar
Luxury Suites are available
Kids Deals - First child 0-12 stays free when sharing a room with 2 adults. Second child 0-12 pays child rates when sharing a room with 2 adults. Maximum 2 children.
For the Kids - Kid's section of main pool, Babysitting & nanny services available for fee.
Honeymoon Bonus - Receive honeymoon gift, wine, and fruit in room on arrival. Proof of marriage required. Request at time of booking.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Pueblo Bonito Emerald BayMazatlan,Mexico
- Hotel Contacts
- Extra Info
Ave Ernesto Coppel Campana 201 Camino Al Delfin, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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