Pueblo Bonito Mazatlan
- What's Included
Wow We really love this resort for all the right reason We are on our last two weeks of our time share. We'll be sad when they tare it down to remodel. The staff is just out of this world. They continually treat you like royalty.
We have been coming to the property for 28 years. Now that the time share leases are expiring, the management and staff really don't give a *&^%^%&* about you or you coming back. Hit or miss at the restaurants, hit or miss with the beach runners, no security so people can just take over your palapa and even though your name and room number is on the security list, they won't do anything to help. Stolen beach towels...Wrote to the CEO in Florida and never even got a response. Don't go there and we won't be coming back.
My boyfriend and I just returned to NY from Mazatlan, and wish we didn't have to come back! I did a lot of research between hotels, and am confident I chose the right one. We were looking for: a convenient location, relaxation, being able to explore the city (we skipped the all inclusive and spent way less money on our own anyway AND got to explore new places for every meal).Location: at the beginning of the Golden Zone of hotels and bars/restaurants so we weren't right in the center of things, but after walking the beaches I realized it's actually a huge advantage bc our beach was quiet and peaceful. We had PLENTY of places to easily walk to, and the cabs were always around to take us farther into the city. We also visited the sister resort, and although impressed, I would not want to stay there as its 30 minutes away from everything. Nice for the day though. The hotel staff was always helpful, and kind, and the hotel itself had a lot of charm. Being from NY, I've seen plenty of 5 star modern hotels, which this was not, but it was the true Mexican vibe we were going for. Also, very clean with a great pool and food. We ate the breakfast buffet twice, often had drinks and snacks during the day, and our bill at the end of the week was $135. It felt like a resort more than just a hotel. Many of the hotels inthis area are high rises, and this was much more personal feeling.We spent many days waking along the Malacon, exploring Old Maz, and visiting Plaza Machado in the evenings. We went to Stone Island (skip the organized tours) and also rented jet skis on the beach (that was the closest pricing to home $40 a person for half hour). Everything else was very inexpensive.I recommend taking the phone number of a cab driver when you find one who speaks English. He will give you a great tour of Maz, and probably much better than if you book a city tour through a company. The people here love their city, and were so excited to share its history and give us recommendations. One thing I wish we had done is have our cab driver, Julio, take us out of town to the tequila distillery and local villages. Again, you can book an official tour, but for way more money and less authenticity. Also, El Faro light house was closed for repair so we were in able to hike up. Guess we'll have to come back!!!We fell in love wth Mazatlan, and understand why it is called the Pearl of the Pacific!!
Amazing Service. The family debated at length, prior to our departure, about the all inclusive option. We have never purchased this option as we have always felt we would be more appropriately served with our own shopping and preparation. However, this time felt different. We decided that an all inclusive experience may be deserved? I had contacted the hotel and attempted to discuss my concerns regarding vegan accommodations to the menu offerings. Eventually I was transferred to a server that could translate English to Spanish. It was here I was told that all we would need to do is to inform the Chef the morning of arrival that we would need vegan options for our dining. I was assured and reassured that this was in fact legitimate and if not we could request a full refund. We agreed and took the plunge.We were not disappointed. The chef was more than happy to accommodate our needs. From couscous, quinoa, roasted eggplant, portobello mushrooms, squash, zucchini, vegan pizza, oatmeal, etc.......and most importantly vegan refried beans and rice!!!! We did not lack for food! We often left food options on the table as we were too full.The Chef and wait staff were absolutely incredible. On our first night, we met Ernesto! We immediately connected with him and before the dinner was complete he asked us to write down everything and all things that we were accustomed to eating. Not only did he become our friend, but his wife prepared a vegan salad at home for him to bring us at the resort (a traditional cactus salad.) From this list the Chef began his work. The chef, Juniro, is incredibly creative and talented. Not only with his food choices but the food was presented professionally as well.The staff looked after our needs in all three restaurant settings and all throughout the resort. We must give a personal thanks to Bruno "Skinny", Enrique, Gonzalo, Mario, Carlos, Abel, Alex and all the other wonderful people that made us feel like the most important family in the resort.
I've been coming here my whole life and every time it gets better! My family and I love the place, the food, the beach, and most importantly the people. They always make us feel at home with their amazing service. The activities people are so much fun as well.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 suites
- 2 restaurants
- 2 bars including, swim-up bar
- 2 free-form swimming pools
- Garden jacuzzi
- Health Club
- Tour Desk
- Tennis nearby
- Shops and restaurants nearby
- Ocean view balcony
- Large sitting area
- Bathroom with shower
- Television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing board
- Separate dining area with dining table and chairs for four
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- 575 square feet
Resort Location Map
Pueblo Bonito MazatlanMazatlan,Mexico
- Hotel Contacts
- Extra Info
Avenida Camaron Sabalo 2121 Sinola, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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