Pueblo Bonito Mazatlan
- What's Included
We stayed at the Pueblo Bonito Mazatlan in February 2017. It is a very picturesque hotel close to many amenities in Mazatlan.RoomWe stayed in an oceanview jr. suite which was very spacious. Two 3/4 beds, a separate sitting area and a large bathroom. The view from the room was spectacular - we overlooked the quiet pool and had a great view of the ocean.FoodThe food at the resort was very good, although we didn't many dinners there. Many options at breakfast including fresh fruit, baked goods, an egg station, and many sides in buffet style. Bacon wasn't readily available, but would be provided if you asked for it. Lunch was as equally good - you could order lunch as you sat by the pool and it would be delivered to you, or you could go to the oceanfront restaurant. All the food was very fresh and delicious. We didn't have many dinners are the resort as we were away at family functions, but we did eat at the Italian restaurant. It was very good, but did not live up to expectations based on others who had been there.Beach/PoolThere were two pools - one that was the busy pool - where the animation staff were and the quiet pool. At both - poolside bar service was provided constantly - and service was incredible. We were never thirsty for sure. The resort was very busy and many people would get up early to reserve chairs around the pool, but we never had a problem getting a chair.The beach was long and was great for walking. It was a bit cool while we were there, so we didn't venture into the ocean. The ocean itself was very wavy at times.OtherYou have exchange privileges with the Pueblo Bonito Emerald Bay - which is a newer, more modern sister property. There is a shuttle that runs between the two many times a day. This resort is located very close to the Golden Zone in Mazatlan and there are many things in the area to do. We went to the Surf's Up Cafe which is located closer to the Pueblo Bonito Emerald Bay and it was amazing. Live music right on the beach and amazing food and service. Definitely a must do when going to Mazatlan.
Room was very clean and comfortable, but Internet was spotty and should be no charge. This resort is close to many good restaurants and is in a safe area. Housekeeping does an excellent job. Bellboys are very helpful and courteous. The pool could/should have been a bit warmer for me. Patty Sanchez in reception does a fabulous job and speaks very good English. I will most likely stay again at his resort if possible.
The hotel is older, but has a lot of charm. We really enjoyed the food and Cilantros and Angelo's restaurants. The poolside service from Oscar and Antonio was top notch. Breakfast buffet was lacking. It would be nice if they put a little bit more effort into that daily meal. We did however, enjoy ordering room service for breakfast and eating it on our balcony with an amazing view.We stayed for eight nights and overall it was a great value for the price and we thoroughly enjoyed our stay.
My husband and I have stayed at Pueblo Bonito Mazatlan for years. Our last trip being November of 2016 and as always our trip was amazing and over exceeded our expectations.However, there is something extra special about Pueblo Bonito Mazatlan that stands out from the others and keeps us coming back each year.From the moment we pull up to the resort and walk in the front door of the lobby, a big sigh of relief comes over us and we are told "welcome home".There's a feeling of sincerity throughout the resort & an atmosphere of peacefulness and relaxation. The service and staff are exceptional and have become like a second family to us. We are welcomed back by our first names and with big smiles and hugs.The staff is always available to make our trip fantastic and accommodate our needs. From the front desk check in, to the bellman, maid service, pool & beach side servers to the waiters in all three restaurants. You couldn't ask for a better team!In January of this year (2017) my husband and I were in need of some help with translating (English to Spanish) with one of the local orphanages we've been financially helping over the last few years.We speak limited Spanish and were in a dilemma on how to best communicate with the Sister in charge of the orphanage and our desire to financially assist with a medical procedure needed for one of the sisters.Not knowing how to resolve our issue, we reach out to Patty at Pueblo Bonito Mazatlan and without hesitation; Patty jumped right in and took care of our problem.With Patty’s assistance & diligent follow through our financial help was received by the orphanage and the sister was able to have the surgery she desperately needed.I share this story with you to express not only does Pueblo Bonito Mazatlan Resort take care of their hotel guests, they also go the extra mile to help and give back to their local community.Thank you Patty, we couldn't have done this without your help! Thanks to you and the entire staff at Pueblo Bonito Mazatlan, you’re amazing!!See you in November 2017; we can't wait to come back.Ann & Will Bruce
This was my first time in Mazatlan and this resort. My husbands family has been here for over 25 years. Now I understand why. This place is amazing, right at the ocean with plenty of restaurants. You don't even haven to leave the resort, you have everything right there. Food is great, service is fantastic and so it the atmosphere. Juan Manuel Moreno, one of our servers took such great care of us. He always has a smile on his face and will bend backwards over to make sure you have anything you need. We will be back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 suites
- 2 restaurants
- 2 bars including, swim-up bar
- 2 free-form swimming pools
- Garden jacuzzi
- Health Club
- Tour Desk
- Tennis nearby
- Shops and restaurants nearby
- Ocean view balcony
- Large sitting area
- Bathroom with shower
- Television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing board
- Separate dining area with dining table and chairs for four
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- 575 square feet
Resort Location Map
Pueblo Bonito MazatlanMazatlan,Mexico
- Hotel Contacts
- Extra Info
Avenida Camaron Sabalo 2121 Sinola, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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