Pueblo Bonito Mazatlan
- What's Included
We are owners at the Pueblo Bonito Resorts. We stayed at the PB Mazatlán Beach Resort because the Emerald Bay Resort is to far away from downtown and all the restaurants. We do not do all inclusive, so it is important to be close to the action.The resort is located at the end of the Gold Zone. Nice location. pool was cold but a dip was refreshing. The décor gives the property the old Mexico feel which we like. Pool staff was great.
The staff is friendly and helpful, but the room we had a real musty smell when we would open the door. The room was spacious but dated. We both developed e-coli after having guacamole at the pool. I recovered after 4 days but my wife spent 8 days in the hospital.When I called the front desk to see if they had a doctor on staff, I was told that a doctor from a clinic would contact us. They did and the doctor showed up in an hour. They took us to Clinic Lomas, I would not recommend going to this clinic. My wife continued to go down hill so after two days at Clinic Lomas we decided to move her to Sharp Hospital. We just want people to know that if you become sick at the resort call Sharp Hospital do not go to Clinic Lomas. We were extremely disappointed in the staff, doctors and condition of the hospital. We were extremely pleased with Sharp Hospital and their staff and doctors.
The rooms slightly dated but love the warm friendly feeling it provides. The staff is wonderful and friendly. Perfect place if you like to relax and have fun. Not a hoity-toity place. If your into more of the fine dinning and stuck up stuff it's not the right hotel for you. It a relax comfortably environment, very Family/kid friendly.....
Staff were great but many of the letdowns were. $14 up charge for wifi per day unless you attend a time share presentation. Lots of pressure to attend a time share presentation. 2 hour waits for the restaurant during dinner. $15 up charge for Valentines day!?? so $75 extra for the fine ding restaurant. Of course waived if you attend a presentation. All premium liquor is extra. lots of little nickel and dime charges for room service , coffee ect. I guess they don't have a pizza oven because the pizza was raw on the bottom no matter how many times we asked for crisp. Rooms are old and out of date and smell. The location is fabulous , the staff hard working and if you don't mind the same food day after day and the upcharging and pressure to attend sales presentations then you might like it here.
We have been going to Pueblo Bonito every November for 25 years. It's like our second home. The staff working there is like our family. Patti at the front desk always gives us VIP treatment. The resort has a true Mexican style atmosphere. It is always very well manicured. It has the best beach in Mazatlan. We enjoy that there are several choices of restaurants & bars on site - with excellent service and great food. We want to recognize some of our special staff-friends that we have known for years:Fernando, Gonzalo, Mateo, Juan, Enriquez, Oscar - plus many more.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 suites
- 2 restaurants
- 2 bars including, swim-up bar
- 2 free-form swimming pools
- Garden jacuzzi
- Health Club
- Tour Desk
- Tennis nearby
- Shops and restaurants nearby
- Ocean view balcony
- Large sitting area
- Bathroom with shower
- Television with satellite reception
- Telephone with direct dial long distance and voice mail service
- Individual air conditioning controls
- Private safe
- Hair dryer
- Iron and ironing board
- Separate dining area with dining table and chairs for four
- Cook top
- Coffee maker
- Full complement of dishes including eating and serving utensils
- 575 square feet
Resort Location Map
Pueblo Bonito MazatlanMazatlan,Mexico
- Hotel Contacts
- Extra Info
Avenida Camaron Sabalo 2121 Sinola, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.