This site requires JavaScript. I will only be visible if you have it.

Riu Emerald Bay

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Riu Emerald Bay is nothing short of spectacular. Known for great service, a wide range or dining options and those popular in room liquor dispensers, Riu resorts are always a popular choice. Riu Emerald Bay is located north of Mazatlan, a bit outside of the main area. However, it is only a short 10 minute ride to the shopping and nightlife of the hotel zone. The nicest hotel in Mazatlan with exception to maybe the Pueblo Bonita Emerald Bay. This resort is great for families, couples and singles alike. Their weekly Mexican beach party is not to be missed.


The Riu Emerald Bay is an elegant resort located in Mazatlan, a lively coastal vacation destination bathed by the warm waters of the Pacific. Guests will be able to enjoy their holiday in a delightful atmosphere on a wide stretch of beach. The Riu Emerald Bay offers its guests outstanding service coupled with elegant facilities and endless amenities. An all inclusive vacation at Riu Emerald Bay is the perfect way to enjoy Mazatlan, the Pearl on the Pacific!

Location: Beachfront on Beach Bay, 12km from downtown Mazatlan and 32km from the airport.

tripadvisor Traveler Reviews
  • Chris L : Watertown, South Dakota, United States
Amazing Workers and Beautiful view

Just spent a week with 16 friends and we had a wonderful time. Check in was fast and our rooms were all ready when we arrived. All rooms had an amazing ocean views. We were on the 17th floor. Never had to wait to long for the elevators like some of the reviews have said.The pools were very nice. The pool bar was a lot of fun got crazy at times but what pool bar doesn't. If you didn't like that type of atmosphere there were plenty of other pools to go to. The pool bars bartenders were very fast at getting you what you wanted. Sorry I didn't get names and I cant remember any of them.The food was very repetitive and could use a little more specialty restaurants. I didn't starve but got sick of the buffet atmosphere. There is a great restaurant that is orange just a few walking distance on the beech that was amazing and very cheap to eat. Highly recommend it. We ate there 3 times.The most fun place to hang out is the lobby bar. Jose and Marcos were the most amazing bartenders I have ever met. Jose never let your drink be empty. His personality was out of this world. When SD walked in Marcos and Jose always remembered what all 16 of us drank. Kudos to both of them. They made our evenings fun.

  • skeam999 : Winnipeg, Canada
One of the best Resort's we have been to in any country

Room was very clean, modern and quite spacious. Staff were great. Bar tender Pueblo was awesome. Food was good. Beautiful place. We have been to many country's and Resorts. This is one of the best. The only bad thing I could say about the place is they pack the hotel with locals on the weekends. That made for long lineups and no beach/pool chairs available. Staff took care of them first and that was annoying but it was only on weekends. Other than that everything was excellent. Would absolutely recommend.

  • khickswisc : Balsam Lake, Wisconsin
In the middle of nowhere

The hotel was very nice,food was good & somewhat of a variety,however there is nothing around it. The only store was an OXXO (7-Eleven). Very dry & dusty with no grass ,no shops,nothing of interest unless you choose to lay in the sun & drink all day.The hotel also doesn't take American money or exchange it so for a 2.00 charge to our room I had to charge it on my credit card with a 3% charge from the card company. A sign saying they only accept pesos would have been appreciated.

  • Adam G : Calgary, Alberta, Canada
Big Resort atmosphere

Great place for food and drink and ocean front experience with lots of amenities. Being a big resort do not expect the quiet laid back personal and peaceful vacation you would get in a smaller resort. The biggest complaint we saw was the long waits for an elevator, when we were there in April 2016 they were adding 2 banks of elevators and did not notify us of construction before our arrival. Try to contact hotel before booking to see if construction is complete, it is very noisy! I would consider going back if the price is right.

  • bubba1818 : Moville, Iowa
everything you want

We had a wonderful time at this resort. Food was good, area neat and clean, friendly staff and a bar stocked in your room. Good morning bloody mary's. great time at the pool, always something happening.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • A la carte dining without reservations
  • Unlimited local and imported beverages 24 hours a day
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Beach volleyball
  • Table tennis
  • Windsurfing
  • Sailing
  • 1 introductory scuba diving lesson in the pool
  • Nightly entertainment
  • Entrance to Disco and drinks
  • 716 rooms
  • 4 restaurants, buffet and a la carte (Asian, Mexican, Grill)
  • 3 bars including swim-up bar
  • Nightclub
  • 2 pools including children's pool
  • Jacuzzi
  • Sun terrace
  • Spa (fee)
  • Fitness gym room
  • Water sports
  • Horseback riding (fee)
  • Beauty salon/barber/hairdresser (fee)
  • Shops on site
  • WiFi in lobby
  • Meeting rooms/Conference facility
  • Laundry service
  • Car rental
  • Golf nearby

Hotel rooms include:

  • Air conditioning
  • Ceiling fan
  • Satellite/cable Television
  • Alarm clock radio
  • Phone
  • In room safety deposit box
  • Mini bar, Liquor dispenser
  • Full Bathroom with Hairdryer
  • Iron/Ironing board
  • Balcony or Terrace
  • Max occupancy 4

For the Kids - Kids' pool with slides and water features, Playground, Babysitting (fee) and RiuLand kid's club available.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Emerald Bay

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Emerald Bay
Av. Sabalo-Cerritos #3404 zona costera cerritos Nuevo Mazatlán - Sinaloa, Mazatlan 82110 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.