Riu Emerald Bay

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Our Opinion

The Riu Emerald Bay is nothing short of spectacular. Known for great service, a wide range or dining options and those popular in room liquor dispensers, Riu resorts are always a popular choice. Riu Emerald Bay is located north of Mazatlan, a bit outside of the main area. However, it is only a short 10 minute ride to the shopping and nightlife of the hotel zone. The nicest hotel in Mazatlan with exception to maybe the Pueblo Bonita Emerald Bay. This resort is great for families, couples and singles alike. Their weekly Mexican beach party is not to be missed.


The Riu Emerald Bay is an elegant resort located in Mazatlan, a lively coastal vacation destination bathed by the warm waters of the Pacific. Guests will be able to enjoy their holiday in a delightful atmosphere on a wide stretch of beach. The Riu Emerald Bay offers its guests outstanding service coupled with elegant facilities and endless amenities. An all inclusive vacation at Riu Emerald Bay is the perfect way to enjoy Mazatlan, the Pearl on the Pacific!

Location: Beachfront on Beach Bay, 12km from downtown Mazatlan and 32km from the airport.

tripadvisor Traveler Reviews
  • carlosag277 : Nuevo Laredo, Mexico
Perfect long-weekend!

I arrived before check-in time so I had to wait a couple of hours before get access to the amenities sooner than the room.The room was very comfortable, wished they refill the fridge sooner.Had a couple of issues but the personnel took care of them very promptly. This gained my trust on the resort.The hotel shut down the elevators due to storm, this speaks for itself about its security protocols.The amenities are great! Big swimming pools, great beach area too.

  • shava7 : Laredo, Texas
Awesome place

First of all, the place is awesome, very friendly people at the front desk, and clerks are friendly too, they really help and assist you.Some reviews said there is no AC, and its true no AC T the lobby and that's cause it's an open place, yes it's warm, but at the lobby there's no need for AC, the AC at the rooms works perfectly fine. I had a duplex room, and it's really cool, first floor, not too noisy, so it was good.Pools, obviously crowded near the weekend, good pool activities, the bar at the pool its more than ok, the kids activities are fine.Late night show, my respect for the crew, first level show, so professional the guys and gals performing.Sports bar: good place to be if you have nothing to do after 12am, kind of noisy, but it's ok. Btw, they always have food and beverages available.Beach: the most beatific sunset i have ever seeing, it's a must, take 30 minutes of your trip to see the sunset.Restaurants, good food, maybe my only suggestion would be to have more variety on the menu from one day to other. Excelente service from the waiters and waitress.Obviously I will come back to Mazatlan and Riu.Great experience!!

  • Lydia V :
Awful experience

No free internet in the rooms and only 2 devices in social areasPoor food quality No AC in restaurants or lobby or Elevators Elevators take too long so you have to use the stairsThey steel the hotel towels at the pool areas. People with regular clothes in the pool and children without them. Loud tambora music all afternoon Sports bar is like a kindergarten at night. Awful experience.

  • Tasteful I : Calgary, Alberta, Canada
All Right For A Good Deal

this is a little late, we were here in May for a week and if it wasn't for using some airline points to travel I don't know if we would go back paying full price. The buffet food was what all Riu's are like enough options available that we don't leave feeling hungry, and we like to find a server and stick with them all week so that they get to know you and what you like. I can't remember his name but we had the best guy there for breakfast and dinner he was directly to the right as you walk in the dinning room and after the first night he knew when to expect us and sometimes had our drinks ready (wine spritzer) as soon as we sat down. There is some beverage service around the pool area but very limited. they have portable bars that they move around the pools that service the pool area but you are better going to them then waiting for them to come to you. There is no beverage service in the theater area but there is a bartender that works at the outside theater that speaks very good English and looked after us very well and was very willing to have a conversation with us, he to had our drinks ready as he saw us walking up. There is a nice restaurant up the beach that we tried out for lunch one day it was very good but kind of pricy when you break down the exchange but was good for a change from the resort food. The beach is okay but cant really enjoy the water very much as the waves can be very big a times and we saw quite a few times where the life guard had to run in to get people back in because they got swept out by the waves. The rooms higher up have great views with an awesome sun set every night, they all face the water and have no complaints about the rooms or cleanliness. Overall it was relaxing which is what we go away for, we don't do any excursions so I can't comment on any but would only return if I found a good deal.

  • Joy S : Calgary, Canada
Fun and Restful.

Resort is clean. The staff is friendly and helpful. Whenever we needed anything they responded in a timely fashion. I highly recommend getting out of the resort and going up the hill for coffee at Looney Spoons. The coffee and the staff are exceptional. They speak english too. We took a palmania into the city centre and walked the sea wall it is just gorgeous. The bakeries, churches and shopping are worth the seven dollar cab ride down town. The only thing I was craving was good salsa and tortilla chips which the resort could improve on. It is Mexico! Great resort and a great price!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • A la carte dining without reservations
  • Unlimited local and imported beverages 24 hours a day
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Beach volleyball
  • Table tennis
  • Windsurfing
  • Sailing
  • 1 introductory scuba diving lesson in the pool
  • Nightly entertainment
  • Entrance to Disco and drinks
  • 716 rooms
  • 4 restaurants, buffet and a la carte (Asian, Mexican, Grill)
  • 3 bars including swim-up bar
  • Nightclub
  • 2 pools including children's pool
  • Jacuzzi
  • Sun terrace
  • Spa (fee)
  • Fitness gym room
  • Water sports
  • Horseback riding (fee)
  • Beauty salon/barber/hairdresser (fee)
  • Shops on site
  • WiFi in lobby
  • Meeting rooms/Conference facility
  • Laundry service
  • Car rental
  • Golf nearby

Hotel rooms include:

  • Air conditioning
  • Ceiling fan
  • Satellite/cable Television
  • Alarm clock radio
  • Phone
  • In room safety deposit box
  • Mini bar, Liquor dispenser
  • Full Bathroom with Hairdryer
  • Iron/Ironing board
  • Balcony or Terrace
  • Max occupancy 4

For the Kids - Kids' pool with slides and water features, Playground, Babysitting (fee) and RiuLand kid's club available.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Emerald Bay

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Hotel Riu Emerald Bay
Av. Sabalo-Cerritos #3404 zona costera cerritos Nuevo Mazatlán - Sinaloa, Mazatlan 82110 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.