Barcelo Puerto Vallarta
- What's Included
- All Inclusive Features
A spectacular property located in a secluded area south of Puerto Vallarta. Being awarded the prestigious AAA Four Diamond Award speaks for itself. The family and couple oriented Barcelo Puerto Vallarta offers excellent restaurants, great service and a nice pool area. When the tide is in there is no beach. A nice quiet, alternative location from the popular Riviera Nayarit and Hotel Zone. Formerly the Barcelo La Jolla de Mismaloya.
This superior all suite hotel sits on Mismaloya Bay amidst a backdrop of tropical mountain rainforests. On a small secluded beach, the Barcelo Puerto Vallarta is an elegant, all-inclusive Mexican-style resort. It offers 316 comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy. Relax on your vacation and pamper yourself in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. Hotel Barcelo Puerto Vallarta was awarded the prestigious AAA Four Diamond Award in 2009.
Location: Nested between the Pacific Ocean and it's own tranquil secluded beach, 20 minutes from downtown Puerto Vallarta and 35 minutes from the airport.
The vacation was just what the doctor ordered.Good friends, relaxation , alcohol, & sun. The hotel was good, the rooms were a decent size but we upgraded to the premium suite ...it wasn't worth it. The food at the buffet was okay not great but not terrible. The restaurants that required a reservation were terrible. The staff were fantastic, they were always friendly and helpful. The room had a fridge in it but there wasn't much in it and it wasn't restocked very often. For a premium room with a significant price difference you would expect a little more then a regular room ( which there was no difference ) other then the view. The grounds & pools were well kept and the view from our room was fabulous. I would recommend the hotel but only if you can get it on a deal.
We have stayed here for 5 years in a row. We absolutely love it here. The staff is amazing. Our rooms are great and we can hear the ocean as we sleep. One year we brought 2 of our kids and were upgraded to a two bedroom suite!! The food is great with many choices. The city bus comes by constantly and you can ride it down town to all the shops! Perfect place for us and our kids
Everyone here is so very friendly. Norma at the buffet front desk remembered our name and room number after a couple of days. Bellboys Cain and Carlos acted like we were long lost friends and helped us get a cab everyday. Every person at this hotel is extremely friendly and helpful. This is my 3rd trip and plan to go again next spring.
Overall the resort was beautiful. We were a little disappointed with the beach area as it is quite small but the pool was well kept and clean. The foliage/trees/flowers were absolutely stunning! Staff was great, Tony at the Cantina and two other bartenders (didn't get their names) were really wonderful, always happy and smiling, sometimes singing! Elizabeth Gavino, entertainment staff, was always getting the crowd going and laughing. Stephi Reyes, entertainment staff, gave me a wonderful pool-side massage (completely unexpected) and it was AMAZING! Ricardo Mirarola (spelling may be off) had a smile EVERY TIME we saw him- he was a joy to talk too, very happy young man and always answered our questions! Food was very good! I enjoyed the lunches at the snack bar and the speciality restaurants were wonderful. Adelina messed up our reservations (after we asked her to correct them) but the hostess was gracious enough to accommodate us. Buffet was good as well. Rooms were gorgeous and clean. Great views!!! I would image any room would have a spectacular view! Our room had some electrical issue in the bathroom with the light fixture and we lost power but maintenance was on top it it. Closet door was off track. The Micheal Jackson show was off the charts AWESOME! Brilliant performance by ALL the dancer! Very impressive! Spa Massages were AMAZING at the Spa!We had a $500 Credit for discounts and did buy additional products/services but was told we could not use since we did not tell the SPA/Gift shop we had the discount. We spoke with someone at the front desk the night before we checked out and he said he would honor it but the next day we check out with another individual and he said he would not honor it even though we pointed the other gentlemen out. Very disappointing. I did win a pair of diamond earrings for Mothers Day from Diamonds International for the Mother's Day celebration! That was a wonderful gift! Outstanding food that night and great show. Wait staff was excellent!The resort overall was nice. They are a lot of locals there and seem to be friendly. Definitely a ton of kids. This is not an "adult only" resort. I felt for the most part the staff did a great job to make our stay and everyone's stay a pleasant one. Just disappointed with the $500 credit/discounts and the lack of explanation and how to use it. Thank you,
As most of you know this my favorite hotel. I struggled with this review because of my fondness for this hotel and the fact that I was super sick during my visit and was not feeling good. Days before I left I wasn't feeling well. Didn't go to the Doc cuz I thought I was going to be okay. So, I have been there 8 times (4 in the last year). One free trip on the Barcelo because of the naked people debacle. Six months before the journey I explained that it was my anniversary the day we arrived and my birthday and my sisters Bday while we were there. Emails back and forth show I requested Tower 2, rooms next to each other and I hinted at a possible upgrade for our celebrations and continuous business. I got the usual "we will try" response and I completely understand that.Booked transportation thru Superior Tours who did not show up. Grabbed a van for less than Superior around 60 US. He even stopped for beer and water with no extra charge. Arrived at the Barcelo to our favorite housemen Humberto, Mario and Max.Check in at Club Premium was packed with one guy doing everything. I got a drink and something to eat and sat and waited. Upset to find out we were in Tower One our rooms were not together and they did have upgraded rooms but we would have to pay. All this time going back and forth and they couldn't figure it out. So the kid gave us our wrist bands and off we went. Don't get me wrong the rooms were excellent with a great view but the were dead and could have accommodated us. For our anniversary we received a brownie and bottle of champagne. Unfortunately, the brownie was in my room and the champagne in my sister's room. Lol. The check in kid mixed up our bracelets so if I wanted to charge to my room I couldn't because I had a wrong wrist band. Room service was awesome as was housecleaning. I didn't eat much but everything looked great and my family enjoyed.The kicker was on the day we arrived (Sunday) a pigeon landed in our planter on the balcony and laid an egg. The Mom sat all night on the egg and the Dad would come at morning and relieve her. The next day they had another egg. I know pigeons are pesky and gross but it was very cool to see how they each played a role in it. Wednesday morning we got back from breakfast to find three men in our room without our permission. One was cleaning our balcony, one was standing by our partially open door and the other standing by my husbands open suitcase. Very odd. I was livid. They had destroyed the eggs. One guy said that "security takes them to an incubator" so they are safe. Ordered all of them out of my room asked for a manager who never came or called. The Mom and Dad bird came back for 2 days sitting on an empty nest. Went the next day to speak with Lucy Carrillo who was obviously made aware of the situation and had an answer for everything. They take the eggs and incubate them until they hatch but at the same time was saying that they try to cut down the pigeon population. Completely understandable but why do you lie especially when you are so horrible at it?This really shook me....probably didn't help their case because I was sick. But to screw up such easy things.Great things are still there though. The beauty of the Barcelo still rocks. Antonio at the Cantina Bar still is awesome. Others not so much in comparison. Doubtful we will go back because of non caring attitude for the customer in Club Premium, the lack of appreciation or concern from Lucy Carillo and the downright terrible attitude.Don't expect anything for free but a little appreciation goes a long way.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations (lobster, shrimp and bottled water not included)
- All drinks (International brands, Domestic beer, House Wine, 9am-1am)
- Hobie cats
- Tennis (reservations required)
- Use of bicycles
- Beach volleyball
- Daily activities
- Theme nights
Note: This hotel is also available on an air and hotel basis - please inquire.
- 303 suites divided in two 8-storey towers with elevators
- 1 Buffet restaurant
- 4 a la carte restaurants: Mexican, Grill/BBQ, Seafood, and Italian, dress code & reservations required
- Snack bar
- Room service (fee)
- 4 Bars including Swim-up bar
- Tennis courts
- Fitness centre
- Fitness centre
- Internet access (fee)
- Laundry & dry-cleaning services (fee)
- Medical services (fee)
- Horseback riding (fee)
- Jet-skiing (fee)
1 or 2 Bedroom Suites include:
- King bed
- Living area w/sofa bed
- Satellite TV
- Fully equipped kitchen
- Mini-bar (fee)
- In-room safe
- Full bathroom
- Balcony or terrace
- Max occupancy 4 persons
1 or 2 Bedroom Royal Suites include:
- Same as above but on higher floors with upgraded amenities, bathrobe and full oceanview.
Note: Suites in each category are assigned according to the hotel's discretion based on availability.
Kids Deals - Kids pricing available, please inquire for full details.
For the Kids - Kids 5-12 can enjoy the Jollamigo's Kids' Club. Babysitting services subject to availability (fee).
Family of 5 or More - Today's families come in all shapes and sizes, Barcelo features rooms that accommodate more than 2 kids in a room or offer special rates for children's rooms. Please inquire for details.
Honeymooners - Honeymoon bonus available, please inquire for details.
Wedding packages - Wedding packages are available for a fee, please inquire for details.
Resort Location Map
Barcelo Puerto VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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