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Barcelo Puerto Vallarta

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Our Opinion

A spectacular property located in a secluded area south of Puerto Vallarta. Being awarded the prestigious AAA Four Diamond Award speaks for itself. The family and couple oriented Barcelo Puerto Vallarta offers excellent restaurants, great service and a nice pool area. When the tide is in there is no beach. A nice quiet, alternative location from the popular Riviera Nayarit and Hotel Zone. Formerly the Barcelo La Jolla de Mismaloya.


Overview

This superior all suite hotel sits on Mismaloya Bay amidst a backdrop of tropical mountain rainforests. On a small secluded beach, the Barcelo Puerto Vallarta is an elegant, all-inclusive Mexican-style resort. It offers 316 comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy. Relax on your vacation and pamper yourself in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. Hotel Barcelo Puerto Vallarta was awarded the prestigious AAA Four Diamond Award in 2009.

Location: Nested between the Pacific Ocean and it's own tranquil secluded beach, 20 minutes from downtown Puerto Vallarta and 35 minutes from the airport.


tripadvisor Traveler Reviews
  • Kelly H : Vancouve BC
Barcelo Puerto Vallarta

We will be arriving at the Barcelo Puerto Vallarta this Friday, January 20th at 7am. We are so excited! So far, we have received excellent service via email from Rosalba Garcia with cc's to Lucy Carrillo, Alejandro Ventura and Claudia Arce!I emailed with questions as to upgrading our reservation and adding an additional day, and excellent service was provided!As we too are in the customer service industry, we understand that many very happy customers don't always review a product or service, so we are familiar with bad reviews and understand. As we read all the reviews, But have had excellent service pre-arrival, we are looking forward to a great trip in our premium room, a speedy check in, our room will be quiet, have a beautiful view and be very clean, dinner reservations will be easy to make. We promise to treat your staff very well and look forward to your returned efforts. See you all soon -Cheers! Mike, Kelly and Carter from Vancouver, BC

  • debbieZ4030GH : Centennial, Colorado
Beautiful Resort

This was our first trip to Puerto Vallarta and we loved our trip. We were at Barceló for six nights traveling with a group of six. we scheduled a private shuttle through the hotel which was nice as they were waiting at the airport for us and also took us back to the airport to return home. My husband, two teenage sons, and I shared a family suite. It was very comfortable with two separate rooms with two bathrooms. My married son and his wife had their own room. All of the rooms have balconies with a view of the ocean. The pool area is beautiful, two heated pools and two hot tubs. Also, a view of the ocean while sitting at the pool. We enjoyed the provided activities - water aerobics, yoga, beach volleyball, and using the kayaks. We enjoyed swimming up to the bar in the pool! Also, the wait staff was so polite and brought drinks to you at your chairs. We enjoyed eating breakfast outside with a view of the ocean. The taco bar is good and we enjoyed eating lunch outside too. We ate at the Spanish restaurant (Don Quixote ) Italian, and Los Arcos. Our favorite was the Spanish Restaurant (Don Quixote)Also, we took a private boat snorkeling to Los Arcos and to a beach Las Animas. We got this from a girl named Susie Q on the beach . It was very reasonable 120 dollars for six of us which included the snorkeling equipment and the boat stayed with us all day. Also, some of us had a massage at the spa which was out on a balcony where you could see and hear the ocean- wonderful. One of my sons got a massage on the beach for twenty dollars and liked that too. Our only concern was 4 out of six of us got sick after eating at the buffet. We had ordered food to be cooked - hamburger, pasta, and a stir fry dish. I noticed the gal cooking didn't wear gloves and touched the raw meat and then touched the hamburger bun and other food. Not sure if this made us sick or it was from a flu going around. I ran into others at the resort that got sick too. I do suggest they do a better job having workers wash hands and wear gloves when preparing food. We were sick for 24 hours but other than that extremely enjoyed the resort!

  • Stephanie V :
"Home Away from Home"

My Brother, Dad, and I went to the Barcelo Puerto vallarta for a whole week. Barcelo felt like home, the hotel staff always greeted you with a smile and are supper kind to everyone. The activities where just so much fun to watch and join in. Fernando Lopez is one of the workers from the Activity center is one amazing guy! He Always has a smile on his face, He would ask "how your stay is going." My Dad and Fernando got along well they played Chess together and had my brother join all the activities. The shows every night where so much fun. I will for sure come back and stay at the Barcelo in the future.

  • Swanyman33 : Geneva, Illinois
Where do I begin.......

Unfortunately there is only just so much space to describe everything but I will condense it to the most important: Let's go with the good, the bad, and the ugly.The Good - -Views from the rooms are amazing.-The Grand Master Suite Premium rooms are some of the best I have ever stayed in. I could live in there for a month. Upper floors 1720,1820,1920 are the best on site. -Grounds are very clean. Lush vegetation and IGUANAS. Very cool. -Food is good at the buffet ( same thing every day but plenty of variety ) but better at the a la carte restaurants. They have an omelet station and a crepe station. -Wait staff is good. They pay more attention with a little tip of course. -Maids are great. Excellent job every day.-Bellmen are great-Beach is small but private and minimal disturbance from vendors. Clean too. -Close proximity to paddle boarding, massages, and fishing boats-Pools are actually kind of warm which was nice. Only had 1 pool bar but wasn't really ever crowded. I watched them chlorinate every night and clean every morning. -Entertainment staff was fun and worked hard. Not obnoxious like some others-The gym was kept clean and fully functional to get a workout inThe Bad--Snack bar had long waits if you sat down to order. Just get the taco's at the taco bar ( they are made fresh) and the pizza if you want a quick snack. -The pool chairs would usually get taken pretty early ( best spots taken by 8:00 am ) so you better get up early and head down to mark your territory-Elevators were very small and only 2 per building. Really could only fit about 5 adults in there comfortably. - You are a fairly decent distance from downtown so a taxi ride is about 25 minutes but it's only $7. That's not the hotel's fault though, just an FYI.-Front desk is a huge hassle getting change so make sure you bring plenty of small bills with you.- Drinks at the bar were never made the same by different bartenders and overly sweet. Felt bloated after 2 drinks. Beer was ok. Wine was better. THE UGLY-- I booked 2 Grand Master Suite Premium rooms. Neither one of them were available when we checked in even though I confirmed them the night before.- 1 1/2 hours to check in AT THE PREMIUM check in center. Poorly managed and organized.- Had to move rooms after the first night since they couldn't get the correct room for us from the beginning. They gave us a key for a room that was already occupied by someone. Boy was that awkward standing at the door looking at a guy in his robe.The other Grand Master Suite Premium room was never given to us. Downgraded my reservation and refunded me the difference. Never went and moved my luggage so I had to go get it myself. Never followed up with an apology for the huge screw up. - Reservations for the "a la carte" restaurants were very limited even though we had the upgraded "Premium" package. Plan on spending 2 hours eating there. They are in no hurry to have more people come in to eat. Don't miss your reservation or you are screwed. If it wasn't for the horrible experience at check in and the room screw up, this would have been an extremely good vacation and I would most definitely want to go back there again. I think this has upper management issues written all over it. Reservation logistics are not handled by minimum wage workers so I can't blame the front desk. It was difficult locating the manager each day and I just didn't have the energy or desire to ruin my vacation by waiting at the front desk every day to speak with a manger. I hope my situation doesn't happen to anyone else.

  • lnandez1 : Sacramento, California
Clean, delicious food, good service

Very clean and delicious food. Alcohol was decent not bad for being included. Enjoyed the night entertainment. Wish they would give more dinner reservation passes. My favorite part of the room was the large shower.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • A la carte dining w/reservations (lobster, shrimp and bottled water not included)
  • All drinks (International brands, Domestic beer, House Wine, 9am-1am)
  • Snorkeling
  • Kayaking
  • Hobie cats
  • Tennis (reservations required)
  • Use of bicycles
  • Beach volleyball
  • Gym
  • Daily activities
  • Theme nights

Note: This hotel is also available on an air and hotel basis - please inquire.






  • 303 suites divided in two 8-storey towers with elevators
  • 1 Buffet restaurant
  • 4 a la carte restaurants: Mexican, Grill/BBQ, Seafood, and Italian, dress code & reservations required
  • Snack bar
  • Room service (fee)
  • 4 Bars including Swim-up bar
  • Pools
  • Tennis courts
  • Fitness centre
  • Boutiques
  • Fitness centre
  • Internet access (fee)
  • Laundry & dry-cleaning services (fee)
  • Medical services (fee)
  • Horseback riding (fee)
  • Jet-skiing (fee)

1 or 2 Bedroom Suites include:

  • King bed
  • Air-conditioning
  • Living area w/sofa bed
  • Satellite TV
  • Fully equipped kitchen
  • Mini-bar (fee)
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony or terrace
  • Max occupancy 4 persons

1 or 2 Bedroom Royal Suites include:

  • Same as above but on higher floors with upgraded amenities, bathrobe and full oceanview.

    Note: Suites in each category are assigned according to the hotel's discretion based on availability.

Kids Deals - Kids pricing available, please inquire for full details.

For the Kids - Kids 5-12 can enjoy the Jollamigo's Kids' Club. Babysitting services subject to availability (fee).

Family of 5 or More - Today's families come in all shapes and sizes, Barcelo features rooms that accommodate more than 2 kids in a room or offer special rates for children's rooms. Please inquire for details.

Honeymooners - Honeymoon bonus available, please inquire for details.

Wedding packages - Wedding packages are available for a fee, please inquire for details.

Resort Location Map


  • Barcelo Puerto Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Puerto Vallarta
Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.