- What's Included
- All Inclusive Features
The Buenaventura Grand is home to an excellent, friendly staff that take the time to look after their guests. The food and service is great, especially for a 3 star hotel. The beach at this hotel is quite rocky, but the big beautiful pool makes up for it. This resort is walking distance to downtown, so it's an excellent location! The Buenaventura has had renovations, adding 3 more restaurants and updating the dï¿½cor to make it feel more classy. Guests at this hotel have unlimited access to the Hacienda Hotel.
An excellent location right within a short walk to dozens of Puerto Vallarta's best shops, restaurants and bars. The setting of this charming, informal hotel is ideal; beachfront, at the edge of downtown. Pamper yourself at Buenaventura's open-air Shakti Spa or delight your "foodie" senses with authentic Mexican cuisine at one of the resort''s signature restaurants, seaside or pool snack bars.
Location: Beachfront, 5 min walk from downtown Vallarta, 20 min from the airport.
My wife and I spent a week here. Part of the patio was being renovated and Jalisco was playing host to a national youth soccer tournament and it seemed as though most of the kids were staying at this property, yelling, right outside our room. The staff was friendly and tried their best to be understanding and accommodating but with that many kids running around there was just not much that they could do. The room was clean except for the giant crack in the bath tub. The breakfasts were very good as were the lunches, we did not eat any dinners at the hotel because we honestly just wanted to get away from all of the boisterous children. All of the bar staff were very good and consistently delivered quality drinks.
We knew when we booked that the resort that it was kid friendly. There were so many kids when we got there and the pools were crazy crowded. ( we were told there was an annual Soccer tournament) Fortunately after the weekend everything quieted down. Also their restaurant/ bar was closed for renovations. That said, they made great strides to make up for the closure. They had a very functional make shift eating area on the beach. During the day it was a lunch area and at night one of the a la crates. The staff was great! From Jorge and Raymundo (Ray) at the pool bar to Stephanie and Christopher at the front desk. Omar made us Mexican coffees table side. He went above an beyond to fulfil our request for Mexican coffees at the beach a la carte restaurant. Antonio worked hard to inform guests of upcoming activities and to have guests participate. I wish I could remember the lovely Concierges name. He's worked at the resort 30 + years and takes great pride in his work. One of the best reasons to stay at the Buenaventura is LOCATION,LOCATION,LOCATION. Just a short walk to the Malecon which has entertainment, shops and food vendors plus so much more. The grounds are well manicured and clean.
Too many children , need adult area. Adult bar, only one real restaurant power turned off for over 5 hours construction noise. Staff lovely. Close to town. No bath tub.needs to be updated will not stay there again.
We booked this hotel because it is close to the malecon which was a plus. The staff were friendly but I think they were overwhelmed. The soccer teams arriving seemed to take over the whole hotel. The pools were packed and people were hollering in the hallways late at night. During the day construction was going on. Constant noise. The room smelled very musty, there were cracks in the sink and the phone didn't work. The buffet was average and the meal on the beach was awful. There were few options for food. It was certainly not as advertised. Disappointing.
Our recent stay at the Buenaventura Grand Hotel &Great Moments was awesome. The staff and service in all areas was exceptional! Ricardo and Omar, your restaurant service was the best; you guys rock! Raymond and Estabon, your bar service was memorable; you guys are amazing! Eduardo and Jorge, your pool service was very attentive; you guys are awesome! Tony and his entertainment colleagues provided some good laughs; we applaud you. The check-in and check-out went smoothly; good organization. The location of the hotel was great; what we were looking for. The only draw-back was a local soccer tournament where it encompassed an influx of kids on the last four days of our stay but there again the staff did their best to work around that and still provided excellent service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Room service - 50% off price list
- A la carte restaurants (some menu items with supplement)
- Unlimited Domestic beer & drinks and House Wine (10am-11pm)
- 1 Introductory scuba diving lesson in pool/per stay
- 3 theme nights weekly
- Daily activities
- Nightly entertainment
- 236 rooms in three 5-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants (International, Mexican), dress code & reservations required
- 3 bars including pool bar
- Snack bar
- 4 pools
- 2 Jacuzzis
- Lounge chair & beach towel service
- Fitness facilities
- Scuba diving on site (fee)
- Tour desk
- Laundry services (fee)
- Safety deposit box at reception
- Massage services (fee)
- Golf 10 minutes away
- Car rental
Hotel Rooms include:
- 1 king or 2 double beds
- Cable TV
- Bathroom with shower only
- Max occupancy 4 persons
Kids Deals - Kids 3 years & under stay and eat free when sharing a room and existing bedding with adults; pay only airfare. Max 2 kids. Kids 4-12 pay a special rate.
For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club.
Honeymooners - Receive an optional room upgrade (subject to availability) plus a bottle of wine and fruit basket. Request at time of booking. Proof of marriage certificate required at check-in.
Weddings - Wedding package available. Please inquire for details.
Stay at 1, Play at 2 - Buenaventura guests receive access to the Hacienda Hotel & Spa applicable to dining and spa facilities only. Based on availability, reservations required, transfers not included, some charges may apply.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Buenaventura GrandPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Avenida Mexico 1301, Puerto Vallarta 48350 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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