- What's Included
- All Inclusive Features
The Buenaventura Grand is home to an excellent, friendly staff that take the time to look after their guests. The food and service is great, especially for a 3 star hotel. The beach at this hotel is quite rocky, but the big beautiful pool makes up for it. This resort is walking distance to downtown, so it's an excellent location! The Buenaventura has had renovations, adding 3 more restaurants and updating the dï¿½cor to make it feel more classy. Guests at this hotel have unlimited access to the Hacienda Hotel.
An excellent location right within a short walk to dozens of Puerto Vallarta's best shops, restaurants and bars. The setting of this charming, informal hotel is ideal; beachfront, at the edge of downtown. Pamper yourself at Buenaventura's open-air Shakti Spa or delight your "foodie" senses with authentic Mexican cuisine at one of the resort''s signature restaurants, seaside or pool snack bars.
Location: Beachfront, 5 min walk from downtown Vallarta, 20 min from the airport.
Beautiful weather, blue skies every single day! The hotel is located only a couple of blocks from the malecon walkway and the charm of old town. We are repeat visitors to this hotel and notice the changes every year - quality and presentation of food especially in the sunset restaurant was spectacular. Service and staff in all areas was exceptional - special cudos though to Roberto(sunset) and Rogelio(security). Management is attentive, visible and caring to all needs. Without a doubt still our favourite location to stay in Puerta Vallarta, we will be back!
The staff at the Buenaventura are "bend over backwards," hard working, friendly, nothing is to difficult, fabulous! The service is top notch. I would like to recommend you try an omelet for breakfast (or eggs anyway you want). The wonderful cook's name is Dalia, be sure to leave her a little "propina," please.
We went to this hotel because we loved the location. We have been vacationing in Puerto Vallarta for 11 years. The rooms need help and the restaurant was under construction. We only ate breakfast in the hotel due to the amount of children and there was t very many choices to eat.If we returned it would only be for location. The rooms were clean but our shower leaked.
We stayed here from January 8-15,2017. The place was wonderful . But by the sounds of it quite a few people with reservation problems in check in . Us and another couple had the same issues on check in .. Had to use our credit card also for our first night .. They say just a hold on your card for the night .. Haven't checked my card yet to see for sure . The other couple got quite upset with the manager ... Don't do that ! Lol. By the evening we came back to our room to a note under our door saying see the manager in the morning for an upgrade .. They upgraded us to everything we had requested . The food and the staff were wonderful ! The location of the resort is great to ! Right at the start of the cobblestone road . Short walk to the boardwalk . The bar staff were always on top of making sure you always had a drink . No problems there at all . We will definitely go back ! Thanks again to the managers for being so good to us despite all the trouble with our reservation .. Which I will be talking to Transat ! Lol
To start off we have stayed at the Buenaventura many times and have had some fantastic service and food. It is a great location for those who want to be located in walking distance of the downtown and malecon areas. It also has nice sized rooms and ok facilities. The one thing that it lacks is security it has no way of securing the grounds from the outside. The beach is rocky and full of peddlers hacking their Chinese made wares. But as we walked in this year we noticed that all the staff we had come accustomed to seeing was gone and that should have been a clue.Now the issue we had this time was that they had no booking for us and I understand this happens but they didn’t want to do anything about it. The desk person had an I don’t care attitude and it was my entire fault that I had to take off. They offered no help at all but once I straightened it out we were given a room that was located over a loading dock that was so noisy you could sleep. I ask to be moved but was told no they were full and they weren’t by any means full. Yet another issue was the cleaning staff as they did a great job you just had no clue what time they would show up. One day would be early am the next would 7 at night. From there the wait staff just didn’t care in any of the restaurants, which is only 2 not 5 like advertised. Unless u were a female with a plunging neckline you just couldn’t get good service. The last thing that we found annoying and this may be small is years passed the door man open the cab door and greeted you. Not this year they just stood back and ignored what was going on. We ended up making the best of the stay there. We just sleep there the best we. So if you are looking for just a place to stay then this is great location to downtown PV but if are looking for service, amenities and great food/drinks well look elsewhere.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Room service - 50% off price list
- A la carte restaurants (some menu items with supplement)
- Unlimited Domestic beer & drinks and House Wine (10am-11pm)
- 1 Introductory scuba diving lesson in pool/per stay
- 3 theme nights weekly
- Daily activities
- Nightly entertainment
- 236 rooms in three 5-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants (International, Mexican), dress code & reservations required
- 3 bars including pool bar
- Snack bar
- 4 pools
- 2 Jacuzzis
- Lounge chair & beach towel service
- Fitness facilities
- Scuba diving on site (fee)
- Tour desk
- Laundry services (fee)
- Safety deposit box at reception
- Massage services (fee)
- Golf 10 minutes away
- Car rental
Hotel Rooms include:
- 1 king or 2 double beds
- Cable TV
- Bathroom with shower only
- Max occupancy 4 persons
Kids Deals - Kids 3 years & under stay and eat free when sharing a room and existing bedding with adults; pay only airfare. Max 2 kids. Kids 4-12 pay a special rate.
For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club.
Honeymooners - Receive an optional room upgrade (subject to availability) plus a bottle of wine and fruit basket. Request at time of booking. Proof of marriage certificate required at check-in.
Weddings - Wedding package available. Please inquire for details.
Stay at 1, Play at 2 - Buenaventura guests receive access to the Hacienda Hotel & Spa applicable to dining and spa facilities only. Based on availability, reservations required, transfers not included, some charges may apply.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Buenaventura GrandPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Avenida Mexico 1301, Puerto Vallarta 48350 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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