- What's Included
- All Inclusive Features
The kids' activities here are amazing! Crown Paradise Club is one of the top kids hotels in Puerto Vallarta. The staff here are lively and active with activities going on everywhere. This is definitely a lively hotel! All the pools here are busy and loud, and the beach, although huge and beautiful, is full of beach vendors that won't leave you alone. If you want to relax, you'll have to stay in your room, which may not be that bad as they are well stocked and comfortable. The food and restaurants are top notch but the service at the bars isn't up to par. There is a disco on site with drinks included. This is also where the nightly entertainment takes place here. Did we also mention that there is a water park shaped like a giant pirate ship? Great for kids!
We were booked in a king size bed with a partial view but were put in a very dated room. Toilets do not flushing properly. The rooms are VERY dated.The buffet food is cold the majority of the time and the waiters spend most of their time clearing off tables then going around serving customers. Carlos the waiter in the family buffet section is great at his job and they should more staff like Carlos working there. Memo who teaches the aquasize class is wonderful and gives us a great workout. He is also a fabulous dancer in the nightly shows and very kind to tourist and makes people feel welcome. The calling in the morning to make a restaurant reservation is ridiculous. It takes forever to get through and the restaurants are usually not full at all. The fitness centre equipment does not work so don't count on it if you are considering exercising during your stay. I have reported this 3 times in 8 days and they keep telling me it would be fixed the next day which it never does. When you dial 9 for the operator she is RUDE so don't expect a nice person on the other end of the line.This resort should be rated the most a 2.5/ 3 star at the most.
We spent a wonderful week at this hotel.Everything was at the highest standard. Clean room, good and diversified food, right on the beach, beautiful view, excellent entertainment every night.The hotel has kids club and kids pool.We also went on the pirates trip, having a very good deal offered by a guy called Maurizio at the Soriana supermarket (5 min walk from hotel).The trip was great, the pirates know how to entertain and keep you "busy" for the length of the trip.
We just returned and had a great week. The kids are was fantastic, lots to do for the kids all week. Warning do not take that pirate ship tour offered. I paid $300 US. We boarded the boat at 10:30 and the boat didn't sail for over an hour. We sat in the hot sun rocking back and forth. They handed out Gravol in the boarding area to all people. That should have told us something. Our grandson who wasn't feeling all that well before said he was going to get sick. We left the boat thinking we had to take him to a doctor and of course he got sick all over the place. We went back to the resort and the pirate ship people would not even give us 1/2 of our money back. I was so disappointed. They promise you snorkeling on a private island but apparently when you get there you have to take another boat to do that.
We definitely enjoyed our stay at the resort feb 24-mar3 /2017 I feel there is room for small improvements that would earn it a higher rating. Travelled as Family of 4 kids aged 6&8. And 2 other families with children . Transfer from airport nice and quick less than 10 minute ride Checkin was quick Our room # 339 Room was clean and comfortable. Nothing fancy at all but we didn't spend much time in room. The beds were comfortable they had a thin pillowtop on mattress. Our room only had a shower. I understand most rooms are the same. If you have infant or toddler children you may be disappointed to not have a bathtub. Room service : available 24hrs food was very tasty and always came quick small fee of 70 pesos per deliver. You can order as many dishes as you like . Wifi :worked great all over resort and beach Pools :4 total. Kids waterpark : great slides and nice warm water. Great for younger ages our kids are 6&8 and it was still great for them. But not meant for older kids . They offer a small zip line for the kids from 8am-11 as well as organized activities by the waterpark everyday. Kids club there but we did not leave kids there . You could purchase ceramic items and the children can paint they then bring them back the next day glazed . They turn out great . You could also get your child's hair braided right by the waterpark that was very convenient and we found it to be a way better price than the beach. My girls both have long hair and it cost 250 pesos each. The ladies did a great job. Adult only pool & swim up bar. Looked nice but we were there as family so did not make use of it. A la cartes we enjoyed all of them. They offer a kids menu so if you kids would prefer hamburgers , pizza etc that is an option for them. You can call in morning and book or if you want you can book a day ahead we had a large group so that was good because they were able to accommodate us when booking a day ahead Beach snack area : food always seemed cold no heat lamps food was not the best tasting so didn't eat much there Special food hut on beach: Open a short time each day with fresh cooked daily item we sadly missed the fish taco day. Buffet : this is where I feel the resort is lacking. Please note you will never go hungry at this resort there is always something to eat . Simply just not the selection we are used to at all inclusive resorts. Example fresh pic de gallo I have never been to a resort in Mexico where this was not a staple at the buffet. Only found it a couple days even though they had great taco stations almost everyday . A few days there weren't even tomatoes in the salad bar area so ran around and found diced tomatoes in a different area . Fruit selection very minimal Would have liked for food to be hotter all around found most dishes at ever meal except fresh station to be on the cooler side. Kids enjoyed the ice cream. Just feel the selections could be better. But maybe we are just spoiled. Beach was nice ocean can be a little rough and has some undertow the days we were there. Evening shows: seemed short as the after entertainment was for adults only . Kids enjoyed shows they were definitely not 5 star shows but neither is the price you pay to go to the crown paradise club. They had a campfire night on beach one evening before regular entertainment where kids could roast marshmallows thought that was a fun idea. There is also the sports bar in the evening where the kids can play air hockey , ping pong , watch a movie play video games or dance around to the music. Shopping nearby : there is a market with shops just outside resort towards port lots of stuff to choose from vendors are friendly and prices seemed fair. Crown paradise club is a great choice for families with younger kids . Nice small resort great friendly service from all the staff . Not fancy but still a great place. Clean safe environment to relax and spend time with your kids. Would not recommend for singles or anyone looking for a nightlife this is a quiet family friendly resort. You won't go hungry here but if fine dining is high on your list of priorities you may be disappointed .
Stayed at the Crown January 29th - February 5, 2017. Overall was a good hotel with good food. Food on the snack bar was cold a lot, have had better at other resorts. Rooms were ok. Hard to adjust the AC but at least it was cold. Pools were okay, hot tub okay. Drinks were fine. Check it was fast. Location was okay, quick bus ride to the Malecon and shopping. Would recommend this for families as there are a lot of families and kids. Not the greatest for younger crowd without kids.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinning w/reservations
- Theme nights 2 times a week
- Unlimited Domestic brands, Domestic beer and House Wine
- Non-motorized water sports; Windsurfing
- Introductory scuba diving lesson in pool
- Giant chess and checkers
- Spanish lessons
- Daily activities
- Nightly entertainment
- 253 rooms in three 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Italian, Japanese)
- Snack bar
- 6 bars including Beach bar, Pool bar
- 3 pools
- Kid's pool and mini water park
- 2 tennis courts
- Gift shop
- Beauty salon
- Games room
- Room service (fee)
- Internet access (fee)
- Golf nearby
Garden or Pool View Rooms include:
- 2 double beds
- Cable TV
- In-room safe
- Full bathroom
- Coffee maker
- WiFi (fee)
- Balcony or terrace
- Max occ. 4 adults or 2 adults and 2 children
- 1 king bed, 1 bunk bed, 1 trundle bed
- Mountain view
- Max occ. 5, up to 3 children
Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults. Max 2 kids.
For the Kids - Kids 4-11 can enjoy supervised activities daily at the Kids' Club, Playground, kids pool, mini water park, and games room. Babysitting upon availability (fee).
Honeymoon Bonus - Honeymooners receive a special room decoration, bottle of champagne in room at arrival. Request at time of booking. Proof of marriage is required upon check-in.
Wedding Packages - Available, please inquire for details.
Golf Bonus - Golf packages available which include: unlimited golf green fees, a shared golf cart, range balls, taxes a 15% discount at the restaurant and a 15% discount on club rentals. Please inquire for prices. Caddies are available upon request at an additional charge. Tee-off times need to be reserved at least 24 hours in advance via email: email@example.com and clients must provide their booking number. Promotions may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crown Paradise ClubPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de las Garzas 1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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