- What's Included
- All Inclusive Features
The kids' activities here are amazing! Crown Paradise Club is one of the top kids hotels in Puerto Vallarta. The staff here are lively and active with activities going on everywhere. This is definitely a lively hotel! All the pools here are busy and loud, and the beach, although huge and beautiful, is full of beach vendors that won't leave you alone. If you want to relax, you'll have to stay in your room, which may not be that bad as they are well stocked and comfortable. The food and restaurants are top notch but the service at the bars isn't up to par. There is a disco on site with drinks included. This is also where the nightly entertainment takes place here. Did we also mention that there is a water park shaped like a giant pirate ship? Great for kids!
This resort was perfect for my husband, 3 year old son and my in-laws. The food is amazing( the nay sayers must just be to fancy pants for the food). Even more amazing is the staff. Every staff member greeted us and treated us so well. In the buffet restaurant find Gabriel or Daniel! They were so engaging especially with our son. Outside while sitting in the kids area or on the beach, Hugo was the best!! Thank you to the entire staff at Crown Paradise I cannot speak more highly of our stay. A few tips to make your stay more memorable:1. Place towels out on beach chairs before 7am to get the sun first.2. call 2 days before you want to eat at the reservation only restaurant to get a good time.3. If you need more water just call the front desk they will bring it to your room or ask the maid. Again the nay sayers may need to be more polite and just ask. 4. Go to the night shows!!! You will see so many of the young staff at their most impressive state. The only thing that could have been improved was the noise level, but that is life in a hotel. The staff was setting up for a wedding and then the wedding music that night. This is remedied by staying in a different room, but it was our last night and it made the flight back seem shorter.
This resort is great for all ages however it really caters to families.There is an adults pool/hot tub/bar... can turn into a party late afternoon though! The adult pool was a little on the cool side...however refreshing on a hot day! Security did their best to keep kids out.There is an activity pool and then a pool more for families.There is a water slide/pirate ship play area for the kids.The buffet restaurant was okay once you figured out what you liked to eat. It did seem spread out in a big square which caused some confusion. You needed to go around the whole thing and then decide what you were going to choose.The a la carte restaurants were fantastic! Great choices. Make your reservations early as they do seem to book up at the decent times.i enjoyed the Asian one the best. i like the way the Italian Restaurant did family style.I thought the rooms were great. The rooms i saw in my group either faced the adult pool or the pirate ship. They were called pool/gardenview.The nightly entertainment was really good. Good variety and shows. The staff need to remember that there are a lot of families there. The week i was there a french Canadian was on stage and thought it was funny to swear not once but several times....should have been kicked off the stage by the activity people. Obviously had a little too much alcohol? One thing i didn't see here that i saw at other resorts was more fun kids games before the beginning of the show. The bars have kids drinks and the kids thought it was cool to order the special drinks.The beach was fantastic. Both at the pool and on the beach it was fairly easy to get lounge chairs. I spent 4 nights at a different resort after this one and lounge chairs were a challenge to get!Please note this is what i would call a Mexican Flavor Hotel....more mexicans there, run more mexican style. Nothing wrong with this but some people expect otherwise. All the charm of Mexico. Don't go to Mexico and complain they don't speak English...they speak more English than we speak spanish! This resort grows on you....at first you think you don't like it but then you see all the good things about it.Things the resort could improve and be better (don't let this stop you from going...just for the hotel to take note).The "cafe" by the beach. Cook the hamburgers/hot dogs in front of people to keep them fresh and hot! The pizza needs to be improved (think like Dominoes or Pizza Hut). Get some real Mexican nachos and add some guacamole and salsa. Again this is a great Mexican flavor resort and great value for the dollar.I would go again!
Hello from beautiful Puerto Vallarta we booked using air Canada vacations. Staying at the crown paradise club. Stayed in room 1461. Advertised as a 4 star resort. Probably 3 stars more accurate rating. We have stayed a some very nice 4 stars so we have a way to compare.Room clean but very dated. Toilet very small almost impossible to use without banging knees on rough stucco wall. Not good with sunburn. Ouch!! Food , so far we have only tried buffet, some items good others not so much. Coffee is so so, but the beer is excellent. Internet in room is almost non existent. For anything other than texting . Even reading a news app is pushing the limits of the connectivity. Though posting to trip advisor seems to be working. Let's see what happens when I press submit at the end of this review. Staff are generally friendly. Fridge comes with 2 drinks per room per day, no snacks, this is on the low end of supplies in a supposedly 4 star resort.Gym has dated equipment. No video or internet in gym to occupy the mind while on the treadmill burning off the delicious beer.There are several bars, so that's good. It's pretty close to airport so no long drives or bus rides. There is an amazing splash park on site for younger kids. If we had our grand daughter (she is 3 going on 4), with us the tenor of the review might change , but probably only slightly and only because of the water park. The worst part is Booking a la carte ...it is a trying experience, it can only done over the phone. We Barely got a chance to say hello then put on hold, during same call this happened 7 plus times. My wife finally gave me the phone and I was put on hold two more times. I finally got very firm, and asked they not put me on hold again until the reservation was complete. However I fear (maybe wrongly) that my booking did not go thru. They don't provide a reservation number or a piece of paper so there is no way to know if the booking was actually made. Here's hoping for the best.I have heard the a la cartes are good. The buffet is fine for breakfast and lunch. If a la cartes don't rise to the occasion the rating might deserve to be lower. With that said, it's mid feb and back home it is still winter but here it is summer my friends. Hasta la vista.
We booked our family vacation the week of Feb. 6- 13. 2017 at this incredible resort. The family room which consisted of a room with bunk beds and a king size bed was nice and clean. The housekeeper did an excellent job. The resort grounds was well maintained, you often saw employees painting and repairing boards on walk ways. The staff was amazing. Christina went up and beyond to make sure we were comfortable and happy. Carlos and Fernando was very friendly in the La Palapa Buffet Restaurant. They made our boys laugh and feel welcome. These three employees provided us with exceptional service and made us feel like royalty. The resort was the perfect size to allow our family to enjoy the amenities in a safe comfortable atmosphere. We were lucky enough to experience some wildlife entertainment while enjoying a fabulous lunch. It was an unforgettable moment for our boys seeing the whales jumping out of the water. The only complaint we had was with the lack of customer service at the front desk that we received during check out. Thank-You for an incredible vacation and we look forward to coming back.The Martineau Family
Week of Feb 6 - 13 / 2017 booked a family vacation at this FANTASTIC resort. All I can say is WOW !! the food, service and cleanliness was truly impressive. Very friendly and dedicated Staff who provided us with exceptional service. A very special THANK YOU to Salvador the GM for the extra special memory on the pier making us all feel like we were appreciated. Can't wait to return.. Martineau Family.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinning w/reservations
- Theme nights 2 times a week
- Unlimited Domestic brands, Domestic beer and House Wine
- Non-motorized water sports; Windsurfing
- Introductory scuba diving lesson in pool
- Giant chess and checkers
- Spanish lessons
- Daily activities
- Nightly entertainment
- 253 rooms in three 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Italian, Japanese)
- Snack bar
- 6 bars including Beach bar, Pool bar
- 3 pools
- Kid's pool and mini water park
- 2 tennis courts
- Gift shop
- Beauty salon
- Games room
- Room service (fee)
- Internet access (fee)
- Golf nearby
Garden or Pool View Rooms include:
- 2 double beds
- Cable TV
- In-room safe
- Full bathroom
- Coffee maker
- WiFi (fee)
- Balcony or terrace
- Max occ. 4 adults or 2 adults and 2 children
- 1 king bed, 1 bunk bed, 1 trundle bed
- Mountain view
- Max occ. 5, up to 3 children
Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults. Max 2 kids.
For the Kids - Kids 4-11 can enjoy supervised activities daily at the Kids' Club, Playground, kids pool, mini water park, and games room. Babysitting upon availability (fee).
Honeymoon Bonus - Honeymooners receive a special room decoration, bottle of champagne in room at arrival. Request at time of booking. Proof of marriage is required upon check-in.
Wedding Packages - Available, please inquire for details.
Golf Bonus - Golf packages available which include: unlimited golf green fees, a shared golf cart, range balls, taxes a 15% discount at the restaurant and a 15% discount on club rentals. Please inquire for prices. Caddies are available upon request at an additional charge. Tee-off times need to be reserved at least 24 hours in advance via email: firstname.lastname@example.org and clients must provide their booking number. Promotions may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crown Paradise ClubPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de las Garzas 1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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