- What's Included
- All Inclusive Features
The kids' activities here are amazing! Crown Paradise Club is one of the top kids hotels in Puerto Vallarta. The staff here are lively and active with activities going on everywhere. This is definitely a lively hotel! All the pools here are busy and loud, and the beach, although huge and beautiful, is full of beach vendors that won't leave you alone. If you want to relax, you'll have to stay in your room, which may not be that bad as they are well stocked and comfortable. The food and restaurants are top notch but the service at the bars isn't up to par. There is a disco on site with drinks included. This is also where the nightly entertainment takes place here. Did we also mention that there is a water park shaped like a giant pirate ship? Great for kids!
Two Grandparents travelled with a 2 1/2 yr old and 5 yr old grandchildren for one week to this resort.We booked a family room which turned out to be perfect for our trip. The kids loved the bunkbed room and their own TV. 3 days in, the older one asked grandpa if he couldn't make the cartoons talk English. One English cartoon channel on tv would have been nice, but it didn't really bother the kids. The food was great, we only did the buffet for breakfast and supper, and the lunchtime beach buffet. Gracias to Ana our breakfast server, and Raul our suppertime server. Thank you so much for all of your service and the special attention to the children at the meals. We had so much fun in the pools, of course the water park pool was a major hit with the kids. We enjoyed walks on the beach, playing in the sand, flying kites and all of the fun times in the pool and the activities with the activity crew. We especially enjoyed the Saturday night show with all of the Princesses and other lifelike characters. Our grandson is still talking about that, he was so enraptured by it all...until the big giraffe tried to kiss Grandma on the head! The Fireshow was a huge hit as well. I can't recall the name of our room housekeeper, but he was excellent, and thank you so much for respecting that that little guy needed his afternoon siesta, and cleaning our room in the morning. Thank you so much!!!
My family and I spent 6 days here. It was our first trip to Mexico to an all inclusive with our kids 4&3 my husband and I have been to many others throughout Mexico but this was the first with our kids. Based on the reviews we decided this was the best for a family friendly vacation. When you first get there the registration area is oddly placed or feels like a central bus station. Takes forever to get registered. Nothing warm and inviting like all other resorts. When we got there our room wasn't ready and it was already check in time. They said for us to go change into our swim clothes using the tiny ground bathroom stalls (rolling around 4 luggages!) No thank you we'll wait. We went to eat in the buffet to give them over an hour to get our room ready. Come to find out it would be another 2 hours because the AC wasn't working on the floor. 4 hours later still no room and two very exhausted toddlers, we started to get upset and I asked for the room regardless of the AC. I just wanted a private area where we could unpack and get dressed. We got into the room and it was just old, outdated and smelled moldy. We unpacked, changed and went to the pool to give them more time to get the AC fixed, now 6 hours later still no AC. I called the front desk and asked them to just change our room. We now needed to bathe our kids and put them to bed. Well 4 phone calls later and very rude customer service (and I was speaking fluently in Spanish to them) I got really upset and ask them to send up a bell boy to get our luggage because we're leaving they finally decided to move us to another floor. Our kids ended up going to sleep extremely late which made us frustrated and mad how our vacation was starting. I had to give the bell boy all the bedding from the new room and switch it out from the first room because they had questionable stains on it. He personally called the front desk to tell them about it and he got nowhere so we just did it ourselves. To top it off the AC wasn't even great in the new room, so we just got use to sweating every time we came into our room. My daughter got several bug bites over night which I found the mattress to be moldy in spots (not mosquito bites which they also got! Side note: Always bring mosquito repellent) Not a great first impression at all!! Now for the positives...the layout of the family room I loved. Haven't seen many resorts with a small area with bunk beds and a small TV just for the kids. It totally allowed for my husband and I to watch TV or read once the kids were asleep because they had their own area. The grounds of the hotel were amazing and just perfect for kids. Our kids had so much fun using the different pools, playing on the beach, watching a pirate ship go by, the nightly shows, etc! The food was great!! Best food from all the different resorts we've been to. The kids buffet (lowered so they can see) was perfect for our picky eaters and they were excited to be able to see all their options. Many "American" options available for kids. Great authentic Mexican options at the buffet. Drinks were decent. If it wasn't for the terrible start and the very underwhelming room (with a terrible view to a parking lot) the trip would have been great. Needless to say the issues with the rooms was enough to not want to come back. Feeling comfortable in our rooms are on the top of our list for a vacation. If this isn't a priority for you, the rest of the resort makes up for it!
Excellent staff, clean rooms, the kids loved all of the activities, close to the marina, nice beach, lots of beach chairs and covered areas, kids loved the pirate ship pool, I would highly recommend Crown Paradise Resort and would stay there again and again. Thanks to all the staff that made our stay so enjoyable.
Where should I start? The facilities were ample, there were plenty of places to get a drink from smiling faces, more pools than we needed, always enough beach chairs under the shaded huts, and plenty of places to grab a bite to eat. The rooms were pretty basic, but we weren't in there much at all... but at night we definitely appreciated the triple bunk bed.We got to use the Kid Club and we got to check out all the club Nitro shows, both were amazing and our children and my husband and I loved it. There were activities all day, opportunities to zip line, bingo, and water polo games.The buffet was amazing. We went to all the specialty restaurants, but honeslty preferred the food and the ambiance at the buffet. The service was amazing everywhere. We purposely spent most of our time in Raul's section, because he kept the drinks, including the chocolate milk, coming. Again, we had a fantastic time. If you've got children, I cannot think of a better place to stay. They had kid themed menu drinks and our children could head up to the bar and order a cold drink to bring back to the pool, hot dogs, nachos, popcorn... everything they needed to snack on during the day.We will absolutely be back, time and again! Our three sons had a fantastic time!
Or stay at the resort was absolutely wonderful.The cleanliness is very much appreciated and the staff demonstrated exceptional customer service. We lovef that there were areas that are kid friendly however also areas for the adults to relax. My entire family and I are planning another vacation and am highly considering your resort
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinning w/reservations
- Theme nights 2 times a week
- Unlimited Domestic brands, Domestic beer and House Wine
- Non-motorized water sports; Windsurfing
- Introductory scuba diving lesson in pool
- Giant chess and checkers
- Spanish lessons
- Daily activities
- Nightly entertainment
- 253 rooms in three 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Italian, Japanese)
- Snack bar
- 6 bars including Beach bar, Pool bar
- 3 pools
- Kid's pool and mini water park
- 2 tennis courts
- Gift shop
- Beauty salon
- Games room
- Room service (fee)
- Internet access (fee)
- Golf nearby
Garden or Pool View Rooms include:
- 2 double beds
- Cable TV
- In-room safe
- Full bathroom
- Coffee maker
- WiFi (fee)
- Balcony or terrace
- Max occ. 4 adults or 2 adults and 2 children
- 1 king bed, 1 bunk bed, 1 trundle bed
- Mountain view
- Max occ. 5, up to 3 children
Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults. Max 2 kids.
For the Kids - Kids 4-11 can enjoy supervised activities daily at the Kids' Club, Playground, kids pool, mini water park, and games room. Babysitting upon availability (fee).
Honeymoon Bonus - Honeymooners receive a special room decoration, bottle of champagne in room at arrival. Request at time of booking. Proof of marriage is required upon check-in.
Wedding Packages - Available, please inquire for details.
Golf Bonus - Golf packages available which include: unlimited golf green fees, a shared golf cart, range balls, taxes a 15% discount at the restaurant and a 15% discount on club rentals. Please inquire for prices. Caddies are available upon request at an additional charge. Tee-off times need to be reserved at least 24 hours in advance via email: firstname.lastname@example.org and clients must provide their booking number. Promotions may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crown Paradise ClubPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de las Garzas 1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.