- What's Included
- All Inclusive Features
The kids' activities here are amazing! Crown Paradise Club is one of the top kids hotels in Puerto Vallarta. The staff here are lively and active with activities going on everywhere. This is definitely a lively hotel! All the pools here are busy and loud, and the beach, although huge and beautiful, is full of beach vendors that won't leave you alone. If you want to relax, you'll have to stay in your room, which may not be that bad as they are well stocked and comfortable. The food and restaurants are top notch but the service at the bars isn't up to par. There is a disco on site with drinks included. This is also where the nightly entertainment takes place here. Did we also mention that there is a water park shaped like a giant pirate ship? Great for kids!
GREAT hotel for families. Resort was busy as it was easter break for the locals. Check in was a simple and fast. Hotel staff is very friendly, always smiling! Tons of activities for both adults and kids around the pool. Food was fantastic, so much to choose from. Food was never cold at the buffet! Javier was a great server in the buffet for dinner. Went above and beyond. Make sure you go see him! Rooms are large and clean, recently updated within the last few years. Had that musty smell, not overwhelming.. but I've found that in every hotel I've stayed at in mexico.
Travelling with 2 adults and 3 Kids ages 8, 5, 3Airport: Cab to Hotel was $30 - Cab from Hotel to Airport was $10Check In: Super friendly staff - offered the kids tequila and showed us to our room immediately. Room: Room is basic but very clean, we got 2 rooms and requested they be next door to each other and they were. Fridge had soda and beer refilled everyday. Cleaners were excellent and the room was always cleaned.Pools: CLEAN! The slide pool we went on day 1 and spent a few hours there but the kids thought it wasn't deep enough for the landing and were banging into the ground so we moved to the main or activity pool. My 8 year old is an activity lover so she checked the schedule and followed the activity team all day at the pool. There is a foam party on Fridays in the main pool that was fantastic with a soapy slide and everything!Beach: Hotel is not responsible for making the beach but this beach is fantastic!!! My 5 year old never went in the pool, only into the waves, the waves can be strong but knocking him down was the part he loved about it. Was always able to find sunbeds at the beach, beside the activity pool so I could see all the kids and they could do their separate thing.Food: Not great, but I don't use the restaurants because my kids can't sit still so can't comment on them. I'm not a foodie so as long as I can find one thing to eat I'm fine with that. There is a chef station on the beach and I ate 6 fish tacos they were so good!!! Staff in the buffet and snack bar and REALLY nice and will modify for you if you are at a station like tacos or something. Shows: Saturday Night and Thursday Night show are a big hit with the kids. Lots of characters, Stitch, Madagascar etc.Activities: Norma, Raul, Abraham and the team are unbelievable and made my 8 year old feel like they wanted her to join in everything. Everywhere they saw her in the hotel they stopped and said hi! Norma even told us about activities that were not on the schedule like campfire night! Cons: Sometimes we didn't know about the activities and would find activities by following the staff. Would be great to get a schedule of the activities so 8 year olds can plan their week.Food isn't great but the staff really make up for it.Air Conditioner had a nut loose or something that kept banging. Wasn't noticeable with TV on but at night was noticeable.
I booked this trip to get some sun for a much needed break after a long, rainy winter in Canada. I came solo with two children aged 11 & 7. On arrival we were not impressed compared to our first all-inclusive stay at the Grand Sirenis in 2015 ... however, the stay proved to be amazing! The staff were all polite and helpful. Dining staff very thorough and quick to clear. Pools were clean and poolside bathrooms very clean. In addition, they regularly clean the outdoor/poolside showers too (so you don't have to deal with sand, food, hair in the drains!). The rooms were clean. Our second room was ocean front and beautiful. I can't say enough about how great the activity staff are. It was so nice to have a super energetic crew of young adults leading the daily events. My kids just kept going allll day. It was truly a vacation. Karla was always smiles, chatting with the kids, answering their Spanish questions and making them feel right at home. Very dedicated to her job but also making time for the kids. My daughter really enjoyed having a strong girl leading some of the activities. Jose also really helped my little 7 year old boy to get involved in "a big kids activity" (volleyball). He was so inviting and encouraging. He has a great connection with kids (and adults too- very polite and respectful to me too).Abraham was also a delight. My son calls him "his brother from another mother" since they have the same energy ( ie NEVER ending energy! ). He was always upbeat and able to help with translating or providing us with guiding ideas to places near the hotel. We also enjoyed Paty. She is very gentle and lovely. Soft spoken and very keen to learn . She would come back the next day having learned a new English term to help us out. In addition, Kay over in the Business desk area was an amazing help to me on two occasions. A true customer service gal who promptly and stressfree found solutions to two rather big issues. Definitely my "go to" in that area. We also really enjoyed the evening performances at Club Nitro & the Fire Show on the beach. The restaurants were good. But I think you could make a staffed ice cream stand/bar at the 1/2 way snack shack beside the "Collage Sports Bar". Cold treats for,the kids! Thank you for making it a truly great trip. So great that we stayed an extra week..l spent 5 nights in Sayulita and then returned to your hotel for 2 nights. This is a super resort for: location (10 minute drive from the airport), short vacation for adults only or for family's, and for families with children... especially children under 13.
The pools are great for families. The pirate ship pool was am absolutely hit with my 2 and 4 year old kids. Loved it. They also loved the other 2 pools and spent hours swimming around. The food was fine, hotel/rooms a little run down, but spent most of the time out of the room anyway. Staff were generally really friendly, however it seemed communication wasn't a strong point. We kept getting misinformation regarding baby club/paradise, which seemed to be shut a lot which was inconvenient and resulted in us missing a dinner reservation.
The hotel is very basic and by basic I mean not very good at all. The Staff there are very nice and kind but the food, the rooms, are just nasty. The food is so terrible that we had to change hotels because we couldn't eat it, our kids would also not eat the food. We aren't picky eaters but 7/11 serves better food then this place. If you want anything fresh, good luck. Even the special restaurants were just awful. Worst all inclusive I have ever been to... ever
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinning w/reservations
- Theme nights 2 times a week
- Unlimited Domestic brands, Domestic beer and House Wine
- Non-motorized water sports; Windsurfing
- Introductory scuba diving lesson in pool
- Giant chess and checkers
- Spanish lessons
- Daily activities
- Nightly entertainment
- 253 rooms in three 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Italian, Japanese)
- Snack bar
- 6 bars including Beach bar, Pool bar
- 3 pools
- Kid's pool and mini water park
- 2 tennis courts
- Gift shop
- Beauty salon
- Games room
- Room service (fee)
- Internet access (fee)
- Golf nearby
Garden or Pool View Rooms include:
- 2 double beds
- Cable TV
- In-room safe
- Full bathroom
- Coffee maker
- WiFi (fee)
- Balcony or terrace
- Max occ. 4 adults or 2 adults and 2 children
- 1 king bed, 1 bunk bed, 1 trundle bed
- Mountain view
- Max occ. 5, up to 3 children
Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults. Max 2 kids.
For the Kids - Kids 4-11 can enjoy supervised activities daily at the Kids' Club, Playground, kids pool, mini water park, and games room. Babysitting upon availability (fee).
Honeymoon Bonus - Honeymooners receive a special room decoration, bottle of champagne in room at arrival. Request at time of booking. Proof of marriage is required upon check-in.
Wedding Packages - Available, please inquire for details.
Golf Bonus - Golf packages available which include: unlimited golf green fees, a shared golf cart, range balls, taxes a 15% discount at the restaurant and a 15% discount on club rentals. Please inquire for prices. Caddies are available upon request at an additional charge. Tee-off times need to be reserved at least 24 hours in advance via email: firstname.lastname@example.org and clients must provide their booking number. Promotions may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crown Paradise ClubPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de las Garzas 1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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