- What's Included
- All Inclusive Features
The kids' activities here are amazing! Crown Paradise Club is one of the top kids hotels in Puerto Vallarta. The staff here are lively and active with activities going on everywhere. This is definitely a lively hotel! All the pools here are busy and loud, and the beach, although huge and beautiful, is full of beach vendors that won't leave you alone. If you want to relax, you'll have to stay in your room, which may not be that bad as they are well stocked and comfortable. The food and restaurants are top notch but the service at the bars isn't up to par. There is a disco on site with drinks included. This is also where the nightly entertainment takes place here. Did we also mention that there is a water park shaped like a giant pirate ship? Great for kids!
This was our sixth time to stay at the Crown Paradise Club, but it was our first time back since the hotel was renovated. I like most of the changes! The lobby is more modern and the color scheme is pretty. They took out a pirate ship that used to be right by the front desk; my kids would always take a picture with it so they were disappointed to see that it was gone. The rooms are basic but nice and clean. We originally had a family room with one king and two bunk beds. The bunk beds are not twin sized; they are more like an American toddler-sized bed. I think that would be fun for families with young children, but my boys are 8 and 11 and they were too big for the beds. Besides that, the view from the family rooms is awful. There is a tiny balcony but it just overlooks the street in front of the hotel. You would never want to sit on your balcony. Also, the room seemed dark to me, even with the blinds open. So I went to the front desk and explained the situation to Giovanni, who was super helpful and friendly. He moved us to a regular room, which I liked so much better. It was smaller than a family room, but it had a nice big balcony overlooking the pool, and an ocean view. The bathroom had a hair dryer, shampoo, soap, and body lotion. The shampoo was very nice (honey-scented!). I didn't like the smell of the soap so I was glad I brought my own shower gel.The food at the Crown Paradise Club is very good. The breakfast buffet is the best. Try the green chilaquiles! There is also a huge selection of other items. The lunch and dinner buffets had a wide variety of food, with an emphasis on seafood. I don't eat seafood, but it all looked fresh and tasty for people who like that stuff. There is a kids' buffet for every meal with kid-friendly food. The main buffet is not americanized at all, which I really like. If I go to Mexico, I don't want to see American food at the buffet. It was full of delicious, authentic mexican food. There is a snack shack near the beach that has food from noon until 6, such as popcorn, fries, salad, chicken nuggets, hot dogs, pizza, and taquitos. The only specialty restaurant we tried this time was the Italian one. It was good. The meal starts with a cheese and fruit table that you help yourself to. Then the waiters bring out a little bit of everything on the menu. It was all delicious. Not super filling, though - after our dinner we stopped by the buffet, lol. Room service is available 24 hours a day for a $5 service fee. Totally worth it. The tortilla soup and pesto linguini were one of the best meals I had while I was there.We saw two shows, the circus and the fire show. Enjoyed them both. Costumes were a little revealing (bikinis), nothing offensive at all but my boys were a little embarrassed. There is a supermarket right outside the hotel. There is also a bus stop in front of the supermarket. The bus will take you downtown for 7.5 pesos. The bus driver will also take dollars. If you want to take the bus downtown,get on one that says Centro. To come back, get on one that says Marina.The pools at the hotel are great. The reason why we always come back to the Crown Paradise Club is for the water park, the kids love it. We also spent a lot of time in the other two pools which were nice and warm. There are enough chairs around all the pools except for the water park one. On the beach there are plenty of shaded chairs. There are vendors on the beach but they are not pushy at all. The hotel has a biplane that is open for an hour in the morning. You have to be wearing closed-toe shoes to use it so make sure to bring some!There is free wifi throughout the property, and it worked very well.I think that's it. All in all, it is a nice place to stay for families. I would not come here without children, though.
If you want to have a great time with your family and friends, this is the place you must reserve, let me tell you why:Me, my wife and our 4 daughters stayed here on April 23 to the 28, 2017. This is the second time we visit this resort, the first time was in October 2016.We were so pleased with the property and the excellent service from the entire staff that when the opportunity arrived to take another mini vacation, we didn't hesitate on booking again with this resort.The room PH3 was cleaned on time ( Gracias Rosy) and mini bar stocked every day with premium beer and soft drinks.The food at La Palapa was always fresh, tasty and buffets replenished continuously.On our last night we were the last ones to dine and the buffet looked plentiful, my compliments to the Chef and the entire waitstaff (Jose Consuelo, Rocio and Ana) in the main floor at La Palapa were great) Hugo, Carlos and Pablo at the Sans Souçis, the French Restaurant were awesome, Hugo even remembered us we had the same table last October!The night show is fun and different every night.The front desk ALWAYS willing to help, gracias Don Jose y Roberto!My family and I had a great time and I must give credit to those who made a our stay , for the second time, one to remember.On our last day, upon check out, I thought I should let the General Manager, Salvador Sanchez, know about our experience at Crown Paradise Club, the front desk called him and he was there in less than 2 minutes; we had to let him know what a great team of professionals he represents, he was very attentive and professional, too bad we were checking out, if it wasn't for the flight we were catching soon after, we would've stayed longer!!In general, I definitely recommend this resort for it's location, hospitality and price.Saludos amigos!The Escobars
I wanna cry! It's a very old ugly resort! It's outdated! The food is horrible! I don't know how can it have 4 stars! The ambience is so ghetto! The AC doesn't even work! The only good thing is that is close to super market. The rooms smell humid and they are old. Need major upgrade. The elevator it's so old and outdated. I can't wait for this night to be over. First thing in the morning I will ask for a refund.
Stayed here for 10 days. It's in a perfect location with shopping and awesome beaches all around. The included food and drinks were delicious, staff was accommodating. We went ziplining, snorkling at islas marietas, rhythms of the night outing, and swam with dolphins. All these tours can be booked right at the hotel (we found a vendor outside the hotel who gave us a better deal than the hotel offered though.) I would go back in a heartbeat.
We only spent 2 nights here and glad I didn't book longer. Reception area is crazy, people and luggage everywhere. So noisy as others have said it feels like a bus station. Our room overlooked the kids pool area, the room smelled mouldy, the bedding stunk. All our pillows were disgusting. I ended up rolling up towels to use as pillows. The room on the surface looked clean but on closer inspection it was quiet filthy. The grounds of the hotel were well kept, the kids had so much fun using the different pools, playing on the beach and watching the nightly shows. The food was average. Drink service was so slow (due to understaffing), we always got 2 or more drinks when ordering. Poor bar staff were rushed off their feet all day long.Overall the stay was very average.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinning w/reservations
- Theme nights 2 times a week
- Unlimited Domestic brands, Domestic beer and House Wine
- Non-motorized water sports; Windsurfing
- Introductory scuba diving lesson in pool
- Giant chess and checkers
- Spanish lessons
- Daily activities
- Nightly entertainment
- 253 rooms in three 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Italian, Japanese)
- Snack bar
- 6 bars including Beach bar, Pool bar
- 3 pools
- Kid's pool and mini water park
- 2 tennis courts
- Gift shop
- Beauty salon
- Games room
- Room service (fee)
- Internet access (fee)
- Golf nearby
Garden or Pool View Rooms include:
- 2 double beds
- Cable TV
- In-room safe
- Full bathroom
- Coffee maker
- WiFi (fee)
- Balcony or terrace
- Max occ. 4 adults or 2 adults and 2 children
- 1 king bed, 1 bunk bed, 1 trundle bed
- Mountain view
- Max occ. 5, up to 3 children
Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults. Max 2 kids.
For the Kids - Kids 4-11 can enjoy supervised activities daily at the Kids' Club, Playground, kids pool, mini water park, and games room. Babysitting upon availability (fee).
Honeymoon Bonus - Honeymooners receive a special room decoration, bottle of champagne in room at arrival. Request at time of booking. Proof of marriage is required upon check-in.
Wedding Packages - Available, please inquire for details.
Golf Bonus - Golf packages available which include: unlimited golf green fees, a shared golf cart, range balls, taxes a 15% discount at the restaurant and a 15% discount on club rentals. Please inquire for prices. Caddies are available upon request at an additional charge. Tee-off times need to be reserved at least 24 hours in advance via email: firstname.lastname@example.org and clients must provide their booking number. Promotions may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crown Paradise ClubPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de las Garzas 1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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