- What's Included
- All Inclusive Features
A nice beach front hotel very close to downtown Puerto Vallarta. While the rooms are nice and clean, the rest of the hotel could use a bit of remodeling. They do have a kids club but families would probably be better off at the Crown Paradise Club or Royal Decameron. It is hard to recommend this hotel as there are nicer ones available for around the same price point. Terrific, friendly staff but the hotel is only a good choice if you want to be right in downtown Puerto Vallarta.
One of the few all-inclusive resorts just minutes from downtown, the beach front Friendly Vallarta is right across the street from a shopping centre. This newly renovated hotel is known for its spa facilities - the most complete in all of Puerto Vallarta. Indulge yourself with a visit to the eucalyptus inhalation room or pressure showers, join a step or yoga class or try one of the over 30 treatments, including seaweed wraps, acupuncture and cellular recovery treatment. Return relaxed and refreshed from your Friendly Puerto Vallarta holiday.
Location: On the beach in the hotel zone, steps from restaurants, nightclubs and shopping, 10 minutes from downtown, and 15 minute drive from airport.
Trip and experience overall at the friendly was good. We are a family 3 with a 4 year old daughter. First off Christian was awesome! Many activities for our daughter so that part gets a 10/10. After reading other reviews I've learned that it was Mexican spring break, which makes plenty of sense now:). All the staff were very nice and friendly. Our house keeper was great as well. They do NOT have room service. I could be over critical but most important part is that in every photo from the trip my daughter and wife are smiling:) Thank you to all the staff.
This resort is exactly what the name says "friendly". Great staff! Awesome service! We couldn't ask for more. The rooms were beautiful, clean and had a great view.Really nice beach. We swam every day several times and spent most of our time on the beach. The waiter (double double) was always quick at bringing us more drinks.The food was great and the selection large.We are going back to this resort next year. We absolutely loved it.
I recently stayed here as a quick last minute trip with my mom. And I have to say it turned out to be totally the unexpected. The location of the resort is great. In the heart of downtown not too far from marina. Right next to the mall and many restaurants. Very safe to walk around during evening hours. But the unexpected was the amount of kids and families at this resort!! We were looking for a nice quiet resort and chose this one after excessive exhausting searching because of its great reviews. Now I must say the good reviews are very accurate but what they failed to mention was the amount of kids and large families that dominated this resort. It was non stop family action from the first day to the last. The main pool was packed wall to wall every single day with noisey, snotty nose,germ carrying kids. They splashed, they yelled, they ran around...it was crazy. There was no pool chairs in sight at the main pool. If it wasn't for the adults only pool on the other side my mother and I would not have survived this trip. I'm sure we would have went to another hotel. But overall this resort gets a 10 for friendly,helpful and attentive staff. Especially Cristian who works at the front desk. He made our stay here so much more bearable and he helped us tremendously when our tour operator messed up our transfer. He is the absolute best and has the sweetest of hearts. I would like to see him get a promotion to supervisor or something. Big shout out to Cristian...we love you!!! Food at the Frida restaurant is amazing! A must try if you stay there. The Italian restaurant is on the beach at night and their food is good too. The breakfast buffet could use more variety everyday. The same thing every morning gets boring. We did not eat dinner at the buffet so I can't tell you abt that. The rooms are big but need some serious updating as well as the balconies. Every room has a view of the ocean which is a plus. The beds are kind of hard. The bathroom needs to be updated. But I guess you can ignore it like we did since we stayed out the room most of the day everyday. Now if you are a light sleeper and want peace and quiet before bedtime then this is not the place. Since rooms face beach and pool when they have live band and music it sounds as if they are in the room with you. The music goes on into the night until about after 11 or 12. But if you don't get music from this resort then you will surely get it from the resort next door. So bring ear plugs!Towards the end of our stay we were informed that it was spring break for Mexicans and this is what you call Mexican season. So most resorts will have large amounts of families with kids. Now I just believe this resort caters only to families with kids. Which is fine but if you are a single person looking to mingle with other singles or adults then this is definitely not the place for you. But I can say this, if you want excellent service and friendly staff then this is most definitely the place to be!
We chose the Mexican spring break over the Easter holiday to visit this hotel which was, in hindsight a mistake. We were unaware of the holiday and unfortunately made for an extremely busy hotel. I joked with my wife that on some occasions there was standing room only. We felt the hotel was overcrowded for the size of the property.Arrival. Foyer is large, modern and airy with a large bar along one side. The front desk staff were pleasant and efficient. Check in was easy and quick.Room. Room 3804 (8th floor of main tower) was large with a king bed, double bed and two seat couch. View was fantastic with a front and center view of the whole bay and downtown. The maid did an excellent job of daily cleaning. While the room appeared to be freshly painted unfortunately it was showing its age and in need of some upgrading. Plumbing was old and rusting and the floor had dirty corners in the bathroom and in the entrance way. There was mold growing above the tub/shower. The sliding door to the balcony was difficult to close. The pane of glass was held in by silicone caulking which was breaking away. The glass was also broken in the right lower corner and was held together, again with silicone caulking. To me, broken glass anywhere is not acceptable and I think the glass should be replaced immediately. We did not have Wi-Fi in the room for our last four days. I requested it to be fixed five times but every time the person I spoke to said that they “would let somebody know”. As far as I am aware no attempt was made to fix the problem.Food and Restaurants. The food here was fine with plenty of choice and also sometimes quite hot which is difficult to do in a buffet. We liked the breakfast bar on the beach and were usually the first to eat there in the mornings. Again plenty of choices with freshly cooked omelets and fried eggs, waffles, pancakes etc. A nice touch was the kid’s tables at breakfast. The beach bar turned into an Italian a la carte in the evenings after being a snack bar during the day. The snack bar was fine, we ate at the Italian once in the evening but did not go again as the pizza was nothing special. The Ranchero buffet upstairs above the main buffet (Villalinda) is a good option for evening meals as it is not crowded like the main buffet. It has a limited number of tables and is on a first come first served basis. You can put your name down and a hostess will call your name in the main lobby when a table becomes available. Fresh salads, desserts and lots of meat choices. We ate there several times. We ate at the Frida al a carte a couple of times. This has a nice atmosphere and the food is quite good except my wife’s butterfly shrimp were slightly burnt. I had the rib eye both times and it was tasty and cooked how I requested. I have to add, all of the waiters in the restaurants are polite, very friendly and attentive to all of the guests needs.Entertainment. We did not attend the shows in the theatre so cannot comment. However, we did enjoy the live bands on the beach. I am not a dancer but it was great to see everyone having such a great time. Pity the chairs around the dance floor are probably the most uncomfortable in the world. LOL. Also the DJ knows how to keep everyone dancing.Pools and Beach. The pools were well maintained with thorough cleaning of the decks and pools early in the morning. The adult pool was appreciated by us and many other guests. For the most part security was very quick to request any children or parents with children to leave the adult pool pointing out that there were two other pools for children! We would like to have seen a sign at the entrance to the walkway to the adult pool stating Adults Only. This, I think would go some way to avoiding embarrassment to guests when asked to leave. On the downs side, the pool and beach sunbeds are very dirty and in some cases filthy. At the other resorts we have visited these are pressure washed on a regular basis. The poolside tables are not cleaned regularly as we saw a number of them with spilled sticky drinks which had sat there for several days. Definitely more attention needs to be paid to the sunbeds and poolside tables. Beach was small and tended to get crowded very quickly.Staff. All of the staff throughout the resort were polite, friendly and very attentive to the guests needs.Coffee bar. Great staff, great coffee. No need to say more.Overall this hotel had everything we needed for our stay. The only problem we felt was that the resort, as I said previously, was overcrowded for the size of the property. Had we been aware of the Mexican holiday we would have chosen a different time as it was just too crowded for us. As the hotel is quite old there are ongoing renovations so I would check with the hotel before booking.As to whether we would return remains to be seen. We are used to the very large resorts on the Mayan Riviera so if we do we will certainly be choosing a different time to visit. All in all a reasonable stay.
My husband and I vacationed at Friendly from January 6 to 27, 2017. It was our sixth stay there in as many years. We only get away for a vacation once a year and Friendly has become our home away from home. The incredible service, helpfulness, and cheerfulness of the staff is the main reason we keep returning. Because this resort is smaller than most we have come to know many of the people working there. We have also met friends who vacation there the same time each year and it's great to connect with familiar faces.These are the staff members who were so helpful and friendly this year while we were there: Antonio, our maid Petra, Cristian, Cristal, Horacio, Juan, Double Double, Sexy Alexi, Kalusha, Mario, Rosario, Adel, Misael, Tonny, Jorge at the bar, Miguel, Pamela, Gabriel, Karina, Carlos, Eduardo, Monica, Alonzo, Fatima, Fermin, Paloma, Jorge the porter, and a young man who was a Practicante (trainee) in the restaurant and who we never learned his name but he was very attentive and helpful. You are awesome!Another great reason to stay at Friendly is its location. There are spectacular views of the bay and the city from the room balconies on the higher floors. We chose to pay for the upgrade to a room on a high floor as the views are very important to me while we are there. I like to take photos from the balcony. The higher rooms tend to be quieter too. Friendly is in the Hotel Zone which make it easy to go anywhere. Buses come along frequently and are an inexpensive way to go most everywhere in the city and even to towns out of the city. If you prefer to take a taxi, they are still quite inexpensive and can be found everywhere so that you don't have to wait long for one. We often walk from the hotel to the large Caracol mall a short distance away and also to the marina and nearby shopping at the Liverpool Mall and Walmart. Lots of people walk from the hotel to downtown but we haven't walked that far. We prefer taking the Tunels bus which climbs the side of the mountain, goes through tunnels and residential neighbourhoods and delivers us to the far side (south) of the Malecon. Once you get to the northern end of the Malecon you can catch a Hotels bus for a short ride back to the hotel.The hotel itself is clean and comfortable. There are renovations every year as the management is updating areas of the hotel but it's a work in progress. This isn't the fanciest facility but it suits us very well. Everything is spotlessly clean! We love the food which is varied and fresh. The hotel is small enough that there is always room on the beach, and there is beach service with a smile if you don't feel like getting up to go in search of food or drinks.We are non-smokers and happy that most areas of the hotel and grounds are now non-smoking. It's nice to sit and visit in the now smoke-free lobby and bar in the evenings.We tried the Frida and Asian a la carte restaurants which were very good! The Sunset Grill is wonderful for breakfast but we didn't care for the evening meal we ate there. And, of course, we really like the buffet which is where we usually ate in the evenings.This year the hotel hired all of the evening entertainment and they were good shows, especially the magician and Michael Jackson shows. There is free wifi at the hotel, even on the beach. We usually had trouble getting it consistently in our room on the 10th floor but that was not too much of a problem for us.A highlight of our vacation was the baby turtle release! It was a really amazing experience for us prairie people! We were also entertained by the peacocks that stroll on the roadway to the hotel, sometimes wandering into the lobby. They are very tame because people feed them. They provided some great photo opportunities!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch, and dinner daily
- 1 a la carte dinner per week
- Unlimited domestic drinks from 10am-midnight
- 24 food and beverage service
- Snack bar and grill
- New Year's Eve dinner
- Children's pool
- Games room
- Non-motorized watersports
- Scuba clinic
- Games room
- Gym until 10pm
- Daytime tennis
- Daily activities
- Nightly entertainment
- 220 rooms in three 14 & 5-storey buildings
- Restaurants including 4 a la carte (Mexican, Italian, Grill and Gourmet)
- 1 outdoor pool
- 18-hole golf course 15 minutes away
- Meeting facilities
- Internet (fee)
- WiFi in lobby
- 1 lit tennis court on-site (fee)
- Fitness facilities
- Exercise classes
- Games room
- Scuba diving nearby (fee)
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
Superior Hotel Rooms include:
- 1 king or 2 double beds
- Tables and chairs
- Cable/Satellite TV
- In-room safe
- Iron (on request)
- Hair dryer (on request)
- Full bathroom
- Partial ocean view
- Max occ 4 up to 3 adults
Kids Deals - 2 children stay and eat free, 6 years and under. Special pricing for children 7-12 years. Limited availability and select dates apply.
For the Kids - Kids 4-11 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room
Honeymoon Bonus - Receive a bottle of domestic wine in room on arrival. Marriage certificate required upon check in.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Friendly VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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