Friendly Vallarta

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Our Opinion

A nice beach front hotel very close to downtown Puerto Vallarta. While the rooms are nice and clean, the rest of the hotel could use a bit of remodeling. They do have a kids club but families would probably be better off at the Crown Paradise Club or Royal Decameron. It is hard to recommend this hotel as there are nicer ones available for around the same price point. Terrific, friendly staff but the hotel is only a good choice if you want to be right in downtown Puerto Vallarta.


One of the few all-inclusive resorts just minutes from downtown, the beach front Friendly Vallarta is right across the street from a shopping centre. This newly renovated hotel is known for its spa facilities - the most complete in all of Puerto Vallarta. Indulge yourself with a visit to the eucalyptus inhalation room or pressure showers, join a step or yoga class or try one of the over 30 treatments, including seaweed wraps, acupuncture and cellular recovery treatment. Return relaxed and refreshed from your Friendly Puerto Vallarta holiday.

Location: On the beach in the hotel zone, steps from restaurants, nightclubs and shopping, 10 minutes from downtown, and 15 minute drive from airport.

tripadvisor Traveler Reviews
  • Freindlyface : Toronto, Canada

this hotel exceeded my expectations, we came after bad travel through sunwing, and we learned at check in that sunwing failed to mention to the hotel we requested a honeymoon package. luckily the hotel manager was sweet enough to give us a free upgrade, room decor, and a chocolate cake. All staff at the resort were friendly and amazing. food was like eating a cooked meal from my grandma . shows were entertaining and unique. would highly recommend and try the excursions (vallarta adventures ) thank you to this hotel for making our stay 100 percent better,

  • shanni_shani : Vancouver
Terrible communication

I have recently booked another trip. As in the past I have a request regarding the room.In spite of two emails I received no reply. I talked to Roberto and received no satisfaction. The Rocio got my reservation mixed up. They really need to have the older staff who speak better English.Tom

  • Cuthanks : Tsawwassen, Canada
Friendly is exactly that - Friendly but not forgivable.

We booked a 10-night excursion with another couple for late February at the Friendly Vallarta resort via Air Transat Tours. We based our selection on the Trip Advisor ratings and reviews, weighed against our budget. The reviews, as is almost always the case, are pretty much spot-on in their descriptions of the property. The reviews were unanimous in their praising and equally unanimous in their critique so there were few positive or negative surprises.Firstly - the good stuff that Friendly has nailed down: the name of the property absolutely represents the mood and service level of the resort. Staff are super friendly and you quickly become close with the various waiters, bartenders, and front desk staff. We absolutely fell in love with the beachfront cafe waiter named Antonio (Banderos) Garcia. We had breakfast at this location and finished off every day there with a nightcap. We had sunset dinners there a few nights and it was absolutely lovely! Breakfasts were delicious with custom-made omelettes, fresh fruit, good coffee and, again, great service. There were several days at the Beach Cafe where the staff set up a barbecue pit and freshly cooked truros (not sure if that is spelled right), seafood stir fry, and a mouth-watering, once in a lifetime culinary treat of grilled mahimahi. There is no doubt that the mahimahi was the most delicious fish I have ever eaten. My goodness!The location is phenomenal with a gorgeous waterfront vista, lovely beach, ample lounges, refreshing pools. We were a nice vigorous 40 minute walk down the busy main road to the Malecon so we had ample opportunities to walk off any extra food servings.Our checkin was ridiculously quick and took less than 5 minutes to get on our way up to the room.But here’s where Friendly flare wore off. The room we stayed in was very old, in poor condition (front sliding door barely locked), the room was constantly musty (maybe, just maybe, this is a result of having no bathroom fan for 30 years?!). Several days the room stunk of sewage odour backing up from the toilets. We were told that the newer rooms were significantly nicer but we pushed on through the week. 3 of the 4 of us got food poisoning, one having to go see the hotel Doctor for shots, the other two of us spent a couple of days anchored to our rooms (and toilets). And no, we did not eat anywhere outside of the hotel. “Frida”, the a la carte restaurant, was a big flop. None of us could eat our food - I guess there is a reason the restaurant was 3/4 empty. The location is perfect for walking down to the Malecon and shopping. The beach location is terrific and beautiful in the evenings. The bus rides were entertaining and helps me keep life in perspective when I grumble about our transit system.There are many areas for improvement on the Friendly property, none of which are related to the employees. It looks like they are working on improving the property so perhaps we might consider them in the future but it’s not likely given how many choices are available.

  • Leeann T :
Friendly staff!

Just got back from this trip fairly recently ! I'm giving it a 3/5 BECAUSE the one thing I don't like when I stay somewhere is that if it looks or feels outdated. Unfortunately, this place did. They were doing a lot of construction while we were there and the noise made the stay a little unpleasant. A lot of the items in our bathroom didn't work and the air conditioning was OK but it took a while before you could feel the effects of it. Another note - some employees English is not that strong, make sure you know basic Spanish so you can get by ! Other than this - the staff were super friendly ! There are many different restaurants to eat from and three different pools to situate yourself in. Staff were pretty good to accomodate to needs or grab someone English speaking for you if it ever became an issue.

  • nicoleb1976 : Winnipeg, Canada
Best resort ever!

Had the best vacation! Resort was great, staff were amazing, room was great, most comfortable beds than any resort I've ever been to! Weather was perfect & I will definitely be back! (Was in room 2404, bathtub/shower needs to be upgraded but it wasn't terrible)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, and dinner daily
  • 1 a la carte dinner per week
  • Unlimited domestic drinks from 10am-midnight
  • 24 food and beverage service
  • Snack bar and grill
  • New Year's Eve dinner
  • Pools
  • Children's pool
  • Games room
  • Non-motorized watersports
  • Jacuzzi
  • Scuba clinic
  • Library
  • Games room
  • Gym until 10pm
  • Daytime tennis
  • Daily activities
  • Nightly entertainment
  • 220 rooms in three 14 & 5-storey buildings
  • Restaurants including 4 a la carte (Mexican, Italian, Grill and Gourmet)
  • 1 outdoor pool
  • 18-hole golf course 15 minutes away
  • Meeting facilities
  • Internet (fee)
  • WiFi in lobby
  • 1 lit tennis court on-site (fee)
  • Sauna
  • Steamroom
  • Jacuzzi
  • Fitness facilities
  • Exercise classes
  • Library
  • Games room
  • Scuba diving nearby (fee)
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)

Superior Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Tables and chairs
  • Cable/Satellite TV
  • In-room safe
  • Iron (on request)
  • Hair dryer (on request)
  • Balcony
  • Full bathroom
  • Partial ocean view
  • Max occ 4 up to 3 adults

Kids Deals - 2 children stay and eat free, 6 years and under. Special pricing for children 7-12 years. Limited availability and select dates apply.

For the Kids - Kids 4-11 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room

Honeymoon Bonus - Receive a bottle of domestic wine in room on arrival. Marriage certificate required upon check in.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Friendly Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Friendly Vallarta Resort
Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.