Friendly Vallarta

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Our Opinion

A nice beach front hotel very close to downtown Puerto Vallarta. While the rooms are nice and clean, the rest of the hotel could use a bit of remodeling. They do have a kids club but families would probably be better off at the Crown Paradise Club or Royal Decameron. It is hard to recommend this hotel as there are nicer ones available for around the same price point. Terrific, friendly staff but the hotel is only a good choice if you want to be right in downtown Puerto Vallarta.


One of the few all-inclusive resorts just minutes from downtown, the beach front Friendly Vallarta is right across the street from a shopping centre. This newly renovated hotel is known for its spa facilities - the most complete in all of Puerto Vallarta. Indulge yourself with a visit to the eucalyptus inhalation room or pressure showers, join a step or yoga class or try one of the over 30 treatments, including seaweed wraps, acupuncture and cellular recovery treatment. Return relaxed and refreshed from your Friendly Puerto Vallarta holiday.

Location: On the beach in the hotel zone, steps from restaurants, nightclubs and shopping, 10 minutes from downtown, and 15 minute drive from airport.

tripadvisor Traveler Reviews
  • JamesOtis : Winnipeg, Canada
The right mix of amenities and customer service

This was our first visit to the Puerto Vallarta area and decided to stay at The Friendly based on feedback from friends and on line. I would say the feedback is quite accurate. The Friendly is approximately a 15 minute bus ride from the airport. If you want to venture to old Town, it is another 15 minute bus or taxi ride. So location is ideal. The actual resort has an ideal spot on the Bay of Bandaras, with spectacular views to downtown Puerto Vallarta and back towards the airport and beyond. The beach is Sandy and well maintained. We found the newer adult only, infinity pool an ideal spot to relax as it borders the beach. Always plenty of activities going on through out the day. Lots of choices for food with a good mix day to day. The only down side (and reason did not give 5 stars) there are upgrades underway with some if the suites and occassionally noise was an issue. Staff go out of there way to live up to the Friendly name. Absolutely consider returning.

  • paulhollinger : Baltimore, Maryland
Great location, great value

We have been staying here for many years. It is all inclusive but that doesn’t stop us from going into town every night to sample the wonderful dining experiences in Puerto Vallarta. The beach is great and the staff, who know us on a first name basis are professional and friendly.

  • downtime : calmar,AB
43 anniversary get away

This was our budget friendly holiday, as we had a family wedding in Mexico in May. The hotel was very much like we expected. Good size room 2009, basic but fine. Liked the beds and patio. Did wish they left more towels. At first I thought the food was lacking, then we realized you need to ask for things, the grill lady has bacon. The restaurant at the beach serves more than the little buffet offering ( which were good ) but you can order a daily special , a club house, fry’s. Ask for what you think is missing. The pool side buffet offers smaller platters of really good tasting food. Loved all the seafood I found. Missed the larger resorts fresh bread and cheese table, but that’s my holiday treat.The two special night were amazing. The Mexican held upstairs in the convention area. The Latin night around the main pool. Incredible food. Very nice evenings don’t miss them. Best beach service in a long time, good drinks anywhere. And yes there’s a nice server called double double. They even serve drinks on the beach at sunset. Loved the peacocks that roam around and the large well trained dog that gets to play ball & swim. We had a day of wet weather, but ended up enjoying it on the city bus tour organized by the hotel. Totally fun. Loved the location, we’ve stayed much farther out before. Definitely prefer this.Highlight of my trip was the turtle release 😍Walk to the right of the resort for a lovely long walk.Very nice city light views at night and cruise ships coming and going. Good holiday. Fun resort. Very clean.

  • Teemuuu : Jamsa, Finland
Friendly Vallarta Beach Resort And Spa

Very nice hotel the food is good service is good people are friendly here (haha as the name says) it has a very own beach and pool there are events and water sports, everyday room cleaning. Breakfast, lunch and dinner included!

  • Tatyadog : Richmond, BC
Noise, smoking

We stayed at the Friendly first week of December, in a room one floor above ground level, overlooking the pool.First off;The staff – Hotel, Restaurant, Bar and Housekeeping are the nicest people you would ever meet!AAAAA+++++PLEASE tip them! What’s 20 pesos here & there?PV average worker’s wage is < $5/day and usually support their families!Saw so many cheap gringos demanding everything, and not tipping… ever!Kudos to the workers there, they put up with a LOT (mostly drunken rude gringos)!Check-in was fast and efficient and we were escorted to our room by a very nice hotel porter.Room was nice, bathroom was recently renovated.TV with mostly Spanish channels, one or 2 gringo news chans.WiFi was good in room, grounds & beach perimeter.Suggest bringing an extension cord, 2 prong w/3 sockets for your devices. A couple of spare outlets in the room, but it’s nice to have the gizmos beside the bed /side table.Opened the patio door and was kind of worried about the dance music being played rather loud at the pool, it wasn’t terribly bad, and couldn’t hear it {then} with the patio door closed.There was the intermittent sound of jackhammers, but it seems they are doing upgrades – tolerable.After settling down we decided to explore the hotel.They have little brown pamphlets in the front lobby, indicating the activities (which may or may not occur) and the restaurant hours. They change weekly, make sure yours is current.There are 3 pools, one large children’s(?) pool , 2 hot tubs, an infinity pool (bubble time) and an adult only. Never partook, as I’m not into swimming in communal bathtubs.There is no indication or signs at the two bars regarding their hours.The pool bar (not swim up) is open from the AM until late, the lobby bar is open ~6PM until late {midnight-ish?}.All {but one} restaurants serve liquor, acquired from the said bars, from opening until closing times.The only place have a sit-down drink indoors is the lounge in the atrium, at the Dilbert booth seating area.During the day, this means walking down to the pool bar to get a drink, then back up to the lobby. Other than that, if you want to sit and have a drink indoors, it’s in a restaurant or your room.The Lobby Coffee bar (open @ 7AM) is lined up every AM with gringos wanting special lattes, blah, blah, picky, picky. Expect line ups shortly after 7AM.There is a self-serve coffee urn on the side, but the said gringos like to stand in front of it for extended periods of time, I assume waiting for their special latte.An “excuse me” will simply fall on deaf ears.Perhaps they could have a cordoned off area for those waiting for custom lattes and those simply wanting self-serve.If you want a fast plain cup of coffee, just go downstairs a bit to the Villalinda restaurant and ask for a coffee from the waiters (to go - back to the room, if need be).Our typical day was to get up early, breakfast at Villalinda, then bus or urban walk though the town shopping/exploring and back to the hotel around noon (rooms were always made up – again, please leave a daily tip!).It was nice to have a cool one outdoors in the shade, unfortunately the shade under the palapas was usually packed with empty “reserved” chairs & if the occupants did show up, you were surrounded by cigarette smoke, against hotel rules, but absolutely not enforced.If you a cool one outdoors in the shade near the beach, one pretty much has to go to the Venecia restaurant.Afternoon nap? Turn on the TV/AC or you’ll be hearing the pool music.We tried all four restaurants.I preferred the Venicia on the beach in the “quiet” evenings.Restaurants;Villalinda {referred to hereafter as the “trough”}The main feeding “trough” for most of the hotel guests.Super nice waiters and kitchen staff!Ate mostly Mexican food at the restaurants (when in Rome!?), the gringo foods looked OK.Liz makes great chorizo omelettes in the AM, BTW!!The late night 10:30PM-5AM “snack bar” at the Villalinda means dried out cheeseburgers, nothing else, ..really!!Ordered a plain hamburger, guy behind me wanted plain cheese on a bun, we both got the same - cheeseburgers.A few nights later, same thing, but I got extra mystery meat (sausage??) on the cheeseburger this time.If you want a midnight snack, I’d suggest grabbing a plate of snacks/desserts during dinner hours & bring them back to your room.Ranchero GrillSmells great! Only ate there once, tried the tacos el pastor – beef was tough like leatherMost food prepped at the trough.VeniciaOpen door/curtain beach restaurantTheir own kitchen for the most part, the pool bar is attached.Soft ice cream at the side & ask the kitchen cooks if you want anything special, very accommodating!OK pizzas during the day (“too much cheese!” really!)Better pizzas in the evening.Excellent staff.FridaHave to make reservations & “casual dress”.Casual dress isn’t enforced, menu/food is mediocre, and dessert cart is the same flan/pastry desserts from the trough, just served on a cart.Main menu is prepped downstairs at the trough kitchen.Aiko AsianWeirdest one of all.No sake or beer, no liquor served at all!Miso soup was (chicken?) vegetable, with carrots, onion, celery, miso paste & kamaboko.Dipping: mayo/hot sauce concoction {as a wasabi alternative?} & 2 dishes of soy with a strip of ginger.Fried rice with too much garlic & soy, red cabbage & fried red onions, topped with alfalfa sprouts, served with panko grilled cheese and chicken skewers.“Sushi” rolls with red & green bell pepper (sans wasabi & rice vinegar/sweetened rice)..and well, didn’t bother with any more of that..too weird..Food prepped at the trough.The Hotel really needs a professional chef (even part time/ contract) to overlook some of their gringo menus.Show nights are nice.My fave was the Latin dinner show, the Mariachi show & the others, well,....meh.Cena Show Mexicana had canned music playing way too loud. Had to almost yell at the people sitting next to us.Also, disregard the “casual dress” request, maybe 25% of the men wore long pants and shoes, the rest shorts, t-shirts & sandals.Pool chair/lounge “reserving” and smoking on hotel grounds are both against hotel “rules”, but never enforced.I complained about the people directly below us smoking cigars, Hotel staff said smoking on the patios is allowed, therefore we had to smell cigar smoke rising up from below if we wanted to go out on the balcony/patio.There was a special beach presentation there one afternoon, the Hotel was given recognition/certification for having the cleanest beach in the hotel zone.They had a Mariachi band & food & drinks, not too many touristas/gringos attended though, as they were all 50 feet away, putting their cigarette butts and plastic liquor cups in the sand!They play dance/disco type music at the pool (and further down by the beach) starting at 8:30 AM, ending anywhere from 10:00 PM to midnight.Volume is somewhat tolerable earlier on, but they increase the volume later in the afternoon/evening.Average ~76db in the evening on the patio.One night ~10:30PM, it was over 80db, the patio doors were literally shaking, and blaring down the hallway!Called the hotel service and they sent someone up “to check the sound” and they did quite it down after 20 minutes.There were perhaps, 4 people at the pool, not sure why the volume had to be so high. Also on Thursday, Friday and Saturday evenings, there is a popular nightclub, Strana, a short distance away.You WILL hear/feel the sub-woofer low frequency thumping until sunrise on those days.Strana has the feature of a retractable roof, which means that any hotel within a kilometer or so can also enjoy their music until sunrise. In ending, the noise and smoking are the deal breakers, won’t be staying in the Hotel zone again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch, and dinner daily
  • 1 a la carte dinner per week
  • Unlimited domestic drinks from 10am-midnight
  • 24 food and beverage service
  • Snack bar and grill
  • New Year's Eve dinner
  • Pools
  • Children's pool
  • Games room
  • Non-motorized watersports
  • Jacuzzi
  • Scuba clinic
  • Library
  • Games room
  • Gym until 10pm
  • Daytime tennis
  • Daily activities
  • Nightly entertainment
  • 220 rooms in three 14 & 5-storey buildings
  • Restaurants including 4 a la carte (Mexican, Italian, Grill and Gourmet)
  • 1 outdoor pool
  • 18-hole golf course 15 minutes away
  • Meeting facilities
  • Internet (fee)
  • WiFi in lobby
  • 1 lit tennis court on-site (fee)
  • Sauna
  • Steamroom
  • Jacuzzi
  • Fitness facilities
  • Exercise classes
  • Library
  • Games room
  • Scuba diving nearby (fee)
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)

Superior Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Tables and chairs
  • Cable/Satellite TV
  • In-room safe
  • Iron (on request)
  • Hair dryer (on request)
  • Balcony
  • Full bathroom
  • Partial ocean view
  • Max occ 4 up to 3 adults

Kids Deals - 2 children stay and eat free, 6 years and under. Special pricing for children 7-12 years. Limited availability and select dates apply.

For the Kids - Kids 4-11 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room

Honeymoon Bonus - Receive a bottle of domestic wine in room on arrival. Marriage certificate required upon check in.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Friendly Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Friendly Vallarta Resort
Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.