Golden Crown Paradise
- What's Included
- All Inclusive Features
This hotel is a nicer, adults only version of the family oriented Crown Paradise Club next door. Guests who stay here have access to both facilities, but not vice versa. The beach is shared, so you'll still have to deal with the vendors and maybe some kids from next door. The hotel facilities are a little more toned down compared to their loud and active sister hotel. The disco is shared between the two hotels. The restaurants here are excellent and the spa is quite beautiful. The bar service isn't up to par, but the staff are friendly and kind. The rooms are nicely kept. The hotel is in the marina area, so about a 10 minute cab to downtown.
A unique 'Adults Only' experience of comfort, elegance, tranquility and relaxation, ideal for honeymooners. Located in the fashionable Marina area just minutes north of downtown Puerto Vallarta, the charming Golden Crown Paradise Resort features many stylish touches including all a la carte meals, 24 hour room service, an on-site Spa, no smoking rooms, and thoughtful service we can attest to! And every room features a view of the ocean and wide sandy beach.
Location: On the beach, 10 minute drive from downtown, and 10 minutes from the airport.
This was our first return visit since the renovations. We were very impressed with the changes that were made. Unfortunately no one recognized us as returning visitors so we didn't get an invite to the Returning Guests dinner or a plaque on our door. We found the rooms clean and comfortable. The bathrooms have not been renovated and could use an update but overall great rooms. We had a wonderful view of the pool and beach.The food was very good. The new buffet at the Bella Vista was very good although they are very guarded at putting out bacon, lol. Our favorite restaurant has always been San Souci and it continues to have excellent food. We only visited Paulies' Paradise Restaurant once on this trip. We found the food, and the service, to be lacking. There was a young woman delivering food who literally dropped the plates in front of us. Had she returned to our table to inquire how things were we could have pointed out the problems with our meals but no one ever came back. Maybe Paulie is losing his touch? Salvador's was very good with great service. The Italian restaurant has begun a new tasting menu consisting of 6 or 7 courses served family style. While it was very good there was far too much food and even when told we would rather not have certain dishes they were all sent to our table. We would prefer the option of ordering off a menu.My only real complaint is the sun beds and the resort allowing people to reserve them. Many are reserved in the wee hours of the morning despite posted signs that indicate this is not allowed. The maids are even carefully replacing people's belongings despite the pool area not even being open when they are there. If you aren't allowed to reserve why is this happening? Many sunbeds and chaise lounges are reserved but go unused for the entire day denying other guests their use. We saw some arguments around the pool area as it looked like the maids put some belongings on the wrong bed. When guests would then claim the unused beds eventually the "reserving" guest would show up and problems would ensue. The resort should not allow this to happen. We did bring it to their attention and were told they would look into it but nothing changed.We would recommend this resort. It is quiet, clean, in a good location and the staff is all very friendly and helpful. The food and drinks are very good. As long as you don't mind being involved in the sun bed/chaise lounge reservation system (that the hotel doesn't allow but does allow) it is a very nice place to stay.
I stayed here from January 30 to February 3, 2017. I was given a room on the main floor with a balcony on the beach by the hut where you get your towels. Room 2024 I think? (can't recall the last 2 digits). Second night there I noticed a small paper placed under my door when I returned back from dinner. It read that my specific room was scheduled to be fumigated the following morning at 10am. It also indicated that if I do not want them to fumigate, that I would just have to tell them. In fear of getting my belongings "chemicalized" I went to the front desk and told them to wait until after my stay to proceed. The lady at the front desk smiled and obliged.That same night when I went to the washroom, probably around midnight, what do I see following me out of the bathroom, it was a large brown cockroach the size of your middle finger. To my disgust, I followed it to the front entrance of my beachfront suite main door and watched it crawl, jump and fly around the doorway area only to stay there and not crawl under the door out of my life forever. It stayed there doing that same thing for almost 10 minutes until I finally went ahead and squished it with a hand towel. I left the evidence there by the door under the towel and proceeded back to the front desk to confront the lady there.Did they know that there were going to be cockroaches in my room? If so, why did they still make it available for me? Why would anyone ever want to stay in a room that is scheduled to be fumigated and could possibly already have cockroaches?While holding my anger back, and without immediately telling the front desk lady what I found, I first went ahead to probe her with questions. Is there any specific reason why my room needed to be fumigated? Did you know that there were cockroaches in my room prior to giving me that notice of fumigation? She just smiled and went ahead to advise that this just so happened to be that time of the year that my room is scheduled every 10 months to be fumigated and that the fact that I had discovered a cockroach was just pure coincidence. Then she just advised me that she will have them proceed with the fumigation in the morning. Then she smiled and nodded. Seemed kind of shady to me. Plus, the way that they smile and nod to you it seems less of customer service and more so of that consuela vibe (if you watch Family Guy at all).Luckily, I was going on an excursion the following day all day anyways, so my room was open to be fumigated. She also assured me that my belongings would not be effected by the chemicals, as it would only be sprayed directly on the floor and on specific areas on the walls. Still though, who really knows what they're doing if anything at all. I spoke to her manager in the morning and he told me that they were completely booked and could not switch me to any other rooms at all. When I got back to my room that day, the towel with the deceased roach was gone from the floor and the room was freshly made. So, not sure if there actually was any fumigation done or if the house maid just did her daily clean up. Luckily, that night was all good and there were no other sightings.My last night there though, I came home from the clubs downtown, and either I was still contently drunk or so desensitized from the previous night's roach excursion (probably both) that I ended up discovering yet another cockroach on the ground under the sink in the washroom, but wasn't mad! Not as large as the first, but still gross. This time, I didn't kill it, and instead just placed the glass cup from the counter on top of it for the staff to discover the following day after I had already checked out and made my final complaints to the manager. At the end, I just got more of the Family Guy consuela treatment. They refused to give me a refund and were saying that there was nothing they could have done about it.The room was scheduled to be fumigated at the same time that I was staying there, and they have no control over all of the bugs that could come from the beach. I don't know, you be the judge.Besides that though, the room itself was perfect. The food on the resort was 10 out of 10. The beach was clean and beautiful. I would not suggest to go there during this time of the year though, as the water was too cold for the sun/heat that we were getting. Also, if you are young and going to party, it was 90% old people at this time. Apparently, mid to late February going into March is the exact time that this place would become party time. The staff were nice and the amenities were on point. Obviously, based on my personal experience, I would not suggest this resort, nor would I return to it.
Our second visit and last Room wasn't what were promised the food got old.staff was good except the front desk charge for phone calls the entertainment was not much.Pauly the boss at the Paradise restaurant was great
This was our first trip to Puerto Vallarta and didn't know what to expect from the resort or the city. When first pulling onto the street, you may be taken aback by what appears to be a run down alley, but once on the street, you see the resort. Check in was easy, but they did not have us on an upper floor as requested. Our travel guide spoke to the manager and we were moved the next day to the 5th floor. Gorgeous view of the bay! Food was okay, breakfast was the best, in my opinion :) Stephanie was a beautiful and friendly hostess!! Daniel helped us with luggage and anything we were in need of. Super guy! Jose "the Handsome Waiter" was GREAT! Ricardo and Oscar, you guys are so nice! Definitely worth the extra to get the ocean front room, simply for the view. When I read some reviews, I was a little hesitant after reading some reviews, but then I realized a few things - 1. You are not going to get the Ritz for the same price as the Holiday Inn. 2. People are friendly if you are friendly almost 100% of the time. Yes, they are paid to serve you, but that doesn't give you the right to treat them like they are slaves. 3. I have never been on a vacation that something didn't go wrong. It happens, mistakes are made and they will do everything they can to make up for it here. Word of advice - you want a cabana? Get up and get one and stop crabbing because someone beat you to it. You want a lounge chair by the pool? Same advice. For the record, that will be the case at most resorts. Suggestions on improvements - start breakfast at 6:00 a.m., or at least set out danishes about then. Also, a bloody mary and mimosa bar is something we loved at another resort. It was popular there and the staff over saw it, so not an issue. Oh...and if you have read about the beach vendors, etc? They are all public beaches, so it's going to happen. I said, "No, thank you." more times than I can remember, but I also understand that it is just a part of the whole experience. Or, get a cabana or chair by the pool where they can't come up. All in all, we had a wonderful time and I will definitely go back there on my next trip to PV!
The staff was great all around, friendly and accommodating. The buffet was not gourmet, but very good. The only problem was we had a ground room with an ocean view, that was very good, but two Saturday nights there were wedding receptions right outside of our room. The music was very loud and went on till midnight and was two in the morning before staff was done cleaning up, just beware when staff sets up tables and speakers.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- A la carte breakfast, lunch and dinner daily
- Buffet breakfast (at the hotel's discretion, based on occupancy)
- Continental breakfasts
- 24 hour room service (fee), (light menu from 11pm-7am)
- Unlimited local and selected International drinks
- Theme dinners
- Boogie boards
- Pool scuba clinic
- Daytime tennis
- Beach volleyball
- Exercise room
- Pool table
- Board games
- Daily activities program
- Nightly entertainment
- Free admission to the Disco with stage show, drinks included
- Guests have access to the facilities of the Crown Paradise Club located next door
- 214 spacious and comfortable rooms and suites
- 3 a la carte restaurants: 2 gourmet International and 1 theme dinner
- Snack bar
- 24 hour room service (fee)
- 3 bars including pool bar
- Gift shop
- Non-smoking rooms
- 3 day tennis courts (night - fee)
- Massage service (fee)
- Beauty salon
- Spa facilities
- Steam room (fee)
- Internet (fee)
- Car rental
- Scuba diving lessons (fee)
Oceanview Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Cable TV
- In-room safe
- Coffee/tea maker
- Iron & ironing board
- Full bathroom
- Balcony or patio with ocean view
- Max occupancy 3 persons
Deluxe Oceanfront Rooms include:
- Same as above but directly facing the ocean
- No ceiling fan
Oceanfront Honeymoon Rooms include:
- Same as above but with 1 king bed
- Max occupancy 2 persons
Honeymooners - Receive a bottle of sparkling wine. Request at time of booking. Requires proof of marriage at check-in.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Golden Crown ParadisePuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Paseo de las Garzas No. 3 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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