Hilton Puerto Vallarta Resort
- What's Included
- All Inclusive Features
Beautiful boutique style resort Great staff good food especially the sushi & French restaurant Adult pool was fun relaxing with amazing views Bathrooms were a lil odd but over all very nice. I will definitely stay there again 👍👍
We returned to the Hilton the first week of January. We found the hotel to be busy but not crowded. We did feel the staff struggled keeping up with demand of towels. for the pool and room. and some food in the buffet.The pool area is great. The rooms are good and very clean. The upstairs sushi bar is excellent. I need a strict gluten fee diet and some staff were very good at helping me with my dietary needs. Oliver, the manager of the French restaurant, was very knowledgeable and helpful. Santiago, our server, was outstanding. Captains Rudolfo and Ivan did accommodate my gluten free requests. Chef Ricardo provided two excellent gluten free pasta meals for me. I feel my gluten free request was. overall, handled better when the hotel was not as busy. This is understandable.A special thank you to Jorge at the front desk who managed to get a robe brought to our room as I requested. This is a good hotel winch is usually reasonably priced on the Sunwing website.
Overall a great stay. Hotel has a positive energy and Value as an all inclusive resort. Some frustration getting the room serviced but clean towels were always available. Would stay again. Very good SPA facility.
We stayed at the Hilton PV Jan 6 for 5 nights. I do not understand all the complaints. The hotel rooms were fabulous. Very comfortable beds. Best sleep I have ever had at a Mexican hotel. The staff were wonderful. Top shelf drinks and delicious buffet. The ocean in front of the hotel is safe and great for swimming, we swam in the ocean every day. The 5th floor infinity pool is great, very quiet and the sushi was wonderful.
The hotel is well situated right on the best stretch of the beach of PV and in fact is one of the very few hotels that get some sun on the beach in the morning! Only 15 minutes driving from the airport and 25 minutes by bus to the downtown area. The hotel isn't exactly new and needs some work but rooms and the grounds we found were very well maintained and clean. Having said that, there is this musty smell in some of the rooms and the corridors. The decor was not the best in my opinion and the lobby was blunt and not very welcoming. The pool area was very nice and well kept including the washrooms... I was actually really impressed how clean the washrooms were. The buffet and the themed restaurants were very clean and pleasantly looking.The food was okay but not spectacular. Not enough seafood and limited selection overall. However it was tasty and well presented. Lots of fresh fruits and vegetables and the bread and the pastry were to die for. Highly recommended to try the French restaurant. The sushi at the sushi restaurant was average and we were really disappointed. The service everywhere at the hotel was exceptional! People were nice and helpful.Overall a good hotel to stay at, well located and clean, with a beautiful beach and pool area and above average food. Well...we liked it and would definitely come back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily (buffet and a la carte)
- 24-hour room service
- Limitless domestic and international beverages, including house wine (by the glass)
- In-room mini bar restocked daily
- Sports and water sports
- 259 Rooms
- 5 Restaurants
- 2 Bars
- Snack bar
- Fitness Room
- Business Center
- Beauty Salon
- Car Rental Desk
- Concierge Desk
- Gift Shop
- Tour Desk
- King bed or 2 double beds
- Air conditioning
- Ceiling fan
- Ironing Board/Iron
- Satellite/Cable TV
- Internet access
- Alarm clock radio
- In room safe/safety deposit box
- Mini bar, Replenished daily with water, soft drinks and beers
- Coffee maker
- Max occupancy: 3, or 2 adults and 2 children
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hilton Puerto Vallarta ResortPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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