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Hyatt Ziva Puerto Vallarta

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Our Opinion

The Hyatt Ziva Puerto Vallarta is located south of the downtown strip in Mismaloya. The property is cleverly secluded amongst the side of the cliffs, creating the impression that it is its own private paradise. Perfect for an intimate romantic getaway or a well-balanced and family-oriented vacation, this property possesses all the luxurious inclusions and amenities to make any vacation one-of-a-kind. From the roaming beach and pool carts, to the tequila sommelier, this property offers several unique culinary experiences. This resort is also constantly refining its facilities to offer the absolute best for each guests' stay.


Hyatt Ziva Vallarta Resort & Spa offers upgraded services and facilities that have been transformed into a luxurious all inclusive resort. Catering to couples, families and friends, all rooms and suites have beautiful views of the Pacific Ocean and the picturesque beach.

Location: Directly on a secluded beach, surrounded by the Sierra Madre mountains, in beautiful Bahia de Banderas. Only 20 minutes south of downtown Puerto Vallarta and 30 minutes from the airport.

tripadvisor Traveler Reviews
  • joerM7591CB :
Not Impressed

The shower would consistently go from burning hot to cold and it was broken. It had a mildew smell.Toilet was broken and leaked. The room service food could have been better. I wouldn’t stay here again and wouldn’t recommend it either.

  • winnie903 : San Diego, California
Time to relax

Third time back for us! We plan to go again next year. Great service, food and location. Hats off to Juan Carlos, our awesome bartender and to Hector at Blaise. They exemplify one of the many reasons we keep going back.

  • T5077JQjohnc : Lexington, United States
A Great Time on our Honeymoon at Hyatt Ziva

Had a great experience at the Hyatt Ziva for our Honeymoon. The staff were great and the swim up rooms are a really nice experience. We are a social couple so interacting with others in the swim up pool was a pleasant experience but if you are shy or want more privacy maybe book a more traditional room. The food was pretty good overall with the resort steakhouse, Blaze, being excellent.

  • jenniferdianeb : North Pole, United States
Relaxing & Wonderful

We chose this resort through our Alaska Airlines Vacation packages. It was a wonderful experience. The staff were wonderful, they greeted us with Peach Bellini and a cold cloth to wipe the sweat off after a long flight. The food was delicious, the waitstaff were friendly. I give a total high five to all the bartenders who kept us hydrated out on the beach. The pools were lovely, kept clean. The beach was beautiful and the water was warm. We chose to just relax and not plan any activities, but there seems to be plenty. From kayaking to jet skiing, volleyball and parasailing, they even offer cooking classes and handcraft classes. So much to do if you are so inclined. When they say food and drinks are all-inclusive, they mean ALL INCLUSIVE - even room service. If you want a club sandwich at 2 am, you got it!! I look forward to our next relaxing trip to this wonderful Resort. Thank you again Hyatt Ziva!

  • airvin2017 : Phoenix, Arizona
Mismaloya Bay is beautiful

Ziva is situated in Mismaloya Bay off from the main hotel track, a tropical area away from the hustle and bustle of down town. Full stars for the food, the buffet was beautifully laid out and had all the choices I like such as calamari, muscles, the meat was very tasty and believe it was skirt steak, fried snapper was wonderful, could go on forever. I visited the steak house and ate filet mignon rare with a lovely crisp chardonney, service was fast for me but went at 6pm but heard that it can be up to an hour wait if you go later in the evening. Italian restaurant was good but the best foot was the Thai food, just lovely wish I hadn't waited until the last night to go there. Service was excellent and the waiters and hotel staff were very courteous and friendly, didn't come across one bad one, I did tip on most occasions can't say it's expected but I was happy to reward them. Beach is great, lots of shade and didn't have to fight for a lay out, had read that guests get up early to place their towels on the chairs to reserve but didn't find this to be the case. The sea is on the dirty side, lots of driftwood but wasn't a problem, water nice and warm. The pool bar does not allow under 18 to be in it, was a slight problem for my grandchildren but they are teenagers and found other pools or activities, they preferred the sea. The pools do close at 8pm, once again not a problem for me but was for some people. I was in a wedding party and we gate crashed the pool bar around 10pm, security was very polite, we hung around for maybe 30 mins then went to the beach. This is a no smoking hotel but there are areas where you can light up, seemed to be ok on the beach but overall if smoking offends, you won't have any problem as everyone was very compliant. Drinks are good, you can order doubles if you want, there is a very good selection. I had a room with a balcony and glad I paid the extra, rooms were decent but the bathroom was very dark, there is a slight damp smell but to be expected for the area, high humidity in October. The main tower, I believe it was called "A" was fine but the other being "B" is under construction and you can hear drilling. We initially checked into B but was too noisy, no problem in changing to A which we did but lost the jacuzzi tub on the balcony. I truly recommend this hotel, I have travelled to this area several times but really liked the private beach, food and the customer service. I went with an American Airlines package which worked out well for me as they consider under age 18 to be a child so my grand daughter had free board in my room, whereas if you book through the hotel over 13 has an additional fee, believe it to be $150 a day. Oh yes, 24hr coffee shop as good as starbucks has chilled fruit, sandwiches and all sorts of pastries available at all times.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily
  • Snack bar
  • 24 hour room service
  • Unlimited local and International drinks including House Wine
  • In-room mini-bar with water, juices, soft drinks and beer
  • Kayaking
  • Snorkeling
  • Boogie boards
  • Waterpolo
  • Aquafitness
  • Daytime tennis
  • Fitness centre
  • Hydrotherapy circuit
  • Bocce
  • Pool table
  • Darts
  • Board games
  • Introductory scuba diving lesson in pool
  • Spanish lessons
  • Resort butlers
  • Daily activities
  • Nightly entertainment
  • Theme parties
  • Free admission to Disco, drinks included
  • 337 spacious rooms and suites in two 12-storey towers
  • Buffet restaurant
  • 4 gourmet a la carte restaurants
  • Snack bar & Food carts
  • 5 bars including a Swim-up bar
  • Disco
  • 3 Pools including adults only
  • Lounge chair and towels (pool/beach)
  • Beach cabanas
  • Tennis (night - fee)
  • Fitness centre
  • Zen Oceanfront Spa (fee)
  • PADI diving centre
  • Gift shops
  • Currency exchange
  • Business centre (fee)
  • Wi-Fi 
  • Medical services (fee)
  • Dry-cleaning service (fee)
  • Resort Butlers
  • Romance Concierge to facilitate special moments

Ziva Ocean View King/Double Rooms include:

  • 1 king or 2 double beds
  • Pillow menu
  • Air-conditioning
  • Balcony
  • Satellite TV
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Iron & ironing board
  • Full bathroom
  • Jetted tub
  • Hairdryer
  • Upgraded amenities
  • Ocean view
  • Maximum occupancy 4; Maximum 2 children
Ziva Oceanview Junior Suite:
  • 1 king bed or 2 double beds
  • Balcony
  • Seating area
  • Maximum occupancy 4; Maximum 2 children

For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club. Babysitting upon availability (fee).

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Hyatt Ziva Puerto Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Puerto Vallarta
Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.