- What's Included
- All Inclusive Features
The Hyatt Ziva Puerto Vallarta is located south of the downtown strip in Mismaloya. The property is cleverly secluded amongst the side of the cliffs, creating the impression that it is its own private paradise. Perfect for an intimate romantic getaway or a well-balanced and family-oriented vacation, this property possesses all the luxurious inclusions and amenities to make any vacation one-of-a-kind. From the roaming beach and pool carts, to the tequila sommelier, this property offers several unique culinary experiences. This resort is also constantly refining its facilities to offer the absolute best for each guests' stay.
Travel Ambassadors - Vacation Couple
We recently sent our Travel Ambassadors to the Hyatt Ziva Puerto Vallarta. Here is their video...
Hyatt Ziva Vallarta Resort & Spa offers upgraded services and facilities that have been transformed into a luxurious all inclusive resort. Catering to couples, families and friends, all rooms and suites have beautiful views of the Pacific Ocean and the picturesque beach.
We loved our staying at Hyatt Ziva - The staff was amazing, everyone will remember our preferences all the time. All Rooms had stunning ocean view and floor to ceiling windows! Restaurants were very good! we spent our mornings at the beach and afternoons in the pool - The lifeguard ( Alex) was fantastic - entertainers ( Martin- Dulce- Hector) were very nice and caring. The foam pool party was my favorite - the kids had a blast! Couple of things I didn't know: lobsters are not included in the free menu :( and the kids club is for kids 4 yrs old and older.
Just came back from the Hyatt Ziva this afternoon and so sad to be back in reality because this resort is a place that is really too good to be true. We came here for a family vacation (first one in 8 years!) and we cannot stop talking about how amazing our experience was. We all agree that yes the food here is amazing, the shows here are entertaining, but the biggest highlight is the staff! It wasn't until our experience at the Hyatt did we recognize the importance of incredibly trained staff. Every single one of them were so courteous, polite, and genuinely placed the guests first. The receptionist who checked us in would ask us how are stay was throughout our visit, the waiters remembered you when you ate at the same place twice. But I wanted to especially recognize the entertainment staff, particularly Martin. Martin was so sweet, fun, and made our trip memorable. He teaches a mean aqua-aerobics class which is very amusing; he encouraged us to dance one night; and he always took the time to talk to our family to see how our experience was so far. And he is hilarious. My sister and I were saying that we probably miss him more than the actual resort. But it's really the staff that make the resort memorable! Other staff members that really impressed us at the Hyatt Ziva-- Jose Luis at Melanzane was so friendly and gave the best service I've ever experienced. He offered to take group photos of us as a family at the table with the food, which was a simple gesture that went a long way (especially since we hadn't taken a group family photo yet until he offered). Ivan at the Tortugas Bar was very friendly and attentive. We reserved a cabana one day and he was very prompt with all our requests. Major props to all the drink servers on the beach and the pool who are constantly asking for your orders and remembering what each person has ordered. Yes, the food, shows were all very good, but I really wanted to take the time highlight the staff. All in all, our family had an amazing 6 days. Time went by so fast. Throughout our trip we were already planning the next time we'd come back to the Hyatt Ziva and this time with our friends! Can't wait until then!
The service staff were exceptional and the private beach was very well maintained. The food and drinks were disappointing and the rooms were very average. A 5 star hotel for Mexico standards. As a result we will not be returning.
This hotel is amazing. All the staff is excellent. We have been there many times through lots of changes and still want to go back every year ! Highly recommend going here ❤Christian from the beach staff is so good and welcoming. He is far the best !!! The private beach is so wonderful , the grounds are the most beautiful in PV. The pools and beach chairs always have room . The spa gives amazing messages to . Overall this hotel is the best !!! The food is also excellent, no reservations to be made . Every restaurant offers great food . Always something great to choose from . The night life is a little dull but town is a $5 cab ride and close .
If you get told you have a free upgrade - don't believe it, we got one and the room was basic, not even a balcony. Also don't bother checking menus online, they are out of date. However if you want to just spend the day in a pool bar right on the beach then this is the place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch and dinner daily
- Snack bar
- 24 hour room service
- Unlimited local and International drinks including House Wine
- In-room mini-bar with water, juices, soft drinks and beer
- Boogie boards
- Daytime tennis
- Fitness centre
- Hydrotherapy circuit
- Pool table
- Board games
- Introductory scuba diving lesson in pool
- Spanish lessons
- Resort butlers
- Daily activities
- Nightly entertainment
- Theme parties
- Free admission to Disco, drinks included
- 337 spacious rooms and suites in two 12-storey towers
- Buffet restaurant
- 4 gourmet a la carte restaurants
- Snack bar & Food carts
- 5 bars including a Swim-up bar
- 3 Pools including adults only
- Lounge chair and towels (pool/beach)
- Beach cabanas
- Tennis (night - fee)
- Fitness centre
- Zen Oceanfront Spa (fee)
- PADI diving centre
- Gift shops
- Currency exchange
- Business centre (fee)
- WiFi internet
- Medical services (fee)
- Dry-cleaning service (fee)
- Resort Butlers
- Romance Concierge to facilitate special moments
Ziva Ocean View King/Double Rooms include:
- 1 king or 2 double beds
- Pillow menu
- Satellite TV
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Jetted tub
- Upgraded amenities
- Ocean view
- Maximum occupancy 4; Maximum 2 children
- 1 king bed or 2 double beds
- Seating area
- Maximum occupancy 4; Maximum 2 children
For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club. Babysitting upon availability (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hyatt Ziva Puerto VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.