- What's Included
- All Inclusive Features
The Hyatt Ziva Puerto Vallarta is located south of the downtown strip in Mismaloya. The property is cleverly secluded amongst the side of the cliffs, creating the impression that it is its own private paradise. Perfect for an intimate romantic getaway or a well-balanced and family-oriented vacation, this property possesses all the luxurious inclusions and amenities to make any vacation one-of-a-kind. From the roaming beach and pool carts, to the tequila sommelier, this property offers several unique culinary experiences. This resort is also constantly refining its facilities to offer the absolute best for each guests' stay.
Hyatt Ziva Vallarta Resort & Spa offers upgraded services and facilities that have been transformed into a luxurious all inclusive resort. Catering to couples, families and friends, all rooms and suites have beautiful views of the Pacific Ocean and the picturesque beach.
Location: Directly on a secluded beach, surrounded by the Sierra Madre mountains, in beautiful Bahia de Banderas. Only 20 minutes south of downtown Puerto Vallarta and 30 minutes from the airport.
We lucked out in getting a last minute booking at the Hyatt PV and we’re so grateful there was room available! The location, view, room, food, fitness facility, spa, and the sound of the ocean all earn this place top marks in our books. Above all, we definitely noticed the service. The staff at the Hyatt take pride in what they do. There were many who worked to create a very hospitable experience for us. In particular, Elmer at Vivaz ensured we were always well looked after and took exceptional care of me with respect to my bothersome food allergies. The whole team was alerted to how not to kill me...no small task! Our young children were never bored and I’m sure we’ll all go home plotting our next visit back.
We booked a room for the NYE, they contacted us by email 2 days before our expected arrival to inform us there was a problem with our credit card (we used the same card with NO PROBLEM during our 2 weeks stay in Mexico). Sounded weird but nevermind we replied immediatly asking them not to cancel our booking and to send us the card # for us to check if we entered it incorrectly, in the same time we replied and updated our info to make sure no problem happens to the booking.com message giving us 24hours to do so and even received a booking confirmation. But just 1 hour later Hyatt Ziva cancelled our booking anyway. We asked them explanations but they did not even bother to reply. Clearly the hotel was overbooked and they made up this story to dismiss our reservation. They put us, regular guests of the hyatt chain, in trouble by having to book last minute an hotel for the NYE at crazy prices and destroyed on NYE plans. We for sure will never forget about them. They put such discredit on the Hyatt brand. Such practices should be condemned.Shame on you Hyatt Ziva you have no respect for customers.
We stayed at this hotel for a 30th birthday with six of our friends. They exceeded our expectations everyday. We met so many wonderful staff that went above and beyond to make us happy. David, Arturo, Edgar and Jose Louis were some of the MANY great people who took care of us. Every staff member we encountered were so kind and it made our trip more enjoyable. The beach is beautiful with great service. The restaurants were good with great service, you never have an empty drink! The entertainment was always really fun, there’s many things to do daily. They truly care about their guests. Thank you Hyatt Ziva for the AMAZING trip!
This beach while limited in length due to the hills jutting out to the sea, is fantastic. Everywhere else you find annoying vendors- here they let in a select few vendors who do not bother you unless you want to buy something. This is so different from what you find on beaches in Cancun or elswhere in Mexico. Many have become good friends over the years.We have come here for over 8 years and will never go anywhere else in Mexico again.The service is mostly excellent- Arturo and Juan Luis serve you on the beach and pool like they have been your friends for life- we see them every year and they treat us like royalty.The restaurants are More than adequate and the service is mostly great- had one time where my water and wine were no refreshed, but.......The Blaze restaurant had eexcellent service. The chef Patricia and server Jose were amazing to us.I read other reviews that were critical of the rooms- we stayed in the club tower-all totally renovated- don’t understand the criticism. For those of you that are security minded, note this this is a gated and secure environment. In the club tower, you have your own bar and light food service. Mariza. and Rueben treat you so well and are always smiling.I know this all sounds too good- but you have to see to believe.As long as you are here to relax and sit by the ocean and enjoy and not be in a hurry, you will love it. Is everything perfec- They call me Memo!
We really love the property and the accommodations. The staff was excellent and the food was excellent for the house wines very good. The burger bar was very tasty. We will definitely recommend people staying there.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch and dinner daily
- Snack bar
- 24 hour room service
- Unlimited local and International drinks including House Wine
- In-room mini-bar with water, juices, soft drinks and beer
- Boogie boards
- Daytime tennis
- Fitness centre
- Hydrotherapy circuit
- Pool table
- Board games
- Introductory scuba diving lesson in pool
- Spanish lessons
- Resort butlers
- Daily activities
- Nightly entertainment
- Theme parties
- Free admission to Disco, drinks included
- 337 spacious rooms and suites in two 12-storey towers
- Buffet restaurant
- 4 gourmet a la carte restaurants
- Snack bar & Food carts
- 5 bars including a Swim-up bar
- 3 Pools including adults only
- Lounge chair and towels (pool/beach)
- Beach cabanas
- Tennis (night - fee)
- Fitness centre
- Zen Oceanfront Spa (fee)
- PADI diving centre
- Gift shops
- Currency exchange
- Business centre (fee)
- Medical services (fee)
- Dry-cleaning service (fee)
- Resort Butlers
- Romance Concierge to facilitate special moments
Ziva Ocean View King/Double Rooms include:
- 1 king or 2 double beds
- Pillow menu
- Satellite TV
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Jetted tub
- Upgraded amenities
- Ocean view
- Maximum occupancy 4; Maximum 2 children
- 1 king bed or 2 double beds
- Seating area
- Maximum occupancy 4; Maximum 2 children
For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club. Babysitting upon availability (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hyatt Ziva Puerto VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.