- What's Included
- All Inclusive Features
The Hyatt Ziva Puerto Vallarta is located south of the downtown strip in Mismaloya. The property is cleverly secluded amongst the side of the cliffs, creating the impression that it is its own private paradise. Perfect for an intimate romantic getaway or a well-balanced and family-oriented vacation, this property possesses all the luxurious inclusions and amenities to make any vacation one-of-a-kind. From the roaming beach and pool carts, to the tequila sommelier, this property offers several unique culinary experiences. This resort is also constantly refining its facilities to offer the absolute best for each guests' stay.
Travel Ambassadors - Vacation Couple
We recently sent our Travel Ambassadors to the Hyatt Ziva Puerto Vallarta. Here is their video...
Hyatt Ziva Vallarta Resort & Spa offers upgraded services and facilities that have been transformed into a luxurious all inclusive resort. Catering to couples, families and friends, all rooms and suites have beautiful views of the Pacific Ocean and the picturesque beach.
The beach wedding that the Hyatt Ziva organized for our nephew and his bride was beautiful as was the after-wedding dinner and reception. For that and for our 5 night stay, the staff is very helpful and friendly. Be ready to be spoiled, both in how they treat you, how they feed you, and by the fact that most staff have a reasonable command of English. Furthermore, by US standards, the prices are low. I did wonder how little the Mexican staff are paid in relation to US wages. However, as several of the Mexican staff told me, from their point of view, the job pays well and that is their incentive to do a really good job.
We came back from a wonderful week at Hyatt Ziva Puerto Vallarta, we where pampered since the moment we stepped foot in this hotel, the beach was wonderful and private, the room was perfect, clean well kept; I was very surprised by the daily nigh shows they really where good and my kids loved them, the entertainment staff was wonderful, they where fun and knew my kids by name, they would take the time to play with them, Dulce made sure they knew if there was a game, Martin and Alex would play soccer with them,Johnny, Beto and Edgar where fun and engaging. The wait staff was great, I forget the name of the waiter by the pool but he was amazing... Very happy and will go again for sure!
My fiancé and I had such a relaxing and much needed vacation- we are so happy we picked this place to come to! Staff, hotel, food and overall experience was wonderful. Staff interacts with you and genuinely gets to know you, food was great (highly recommend the Mexican restaurant!) private beach was incredible... especially because it was tucked into the side of the mountain (beautiful photos!) You will not be disappointed coming here! We will be back for sure!
If you are going to this Hotel , Make sure NOt to change your room since they wont give you the money back , well they say they will but they don't.We went there in February 2017. Nice hotel with good facilities and entertainment group but there were some instinct in our bed that we had to call the room service and it took them 1 hour to change our sheets. We upgraded out rooms to the most expensive one for the last three nights of our stay but then we changed our mind as we realized we are not spending that much time in the room and views from all the rooms are spectacular. we requested to stay in the same room which was the most basic one and we were told that they will refund the money . they never did and they never return any of our calls or emails.This was very unfortunate and made us very upset.
Booked a club tower room, with a private hot tub on the balcony. Nice rooms, slightly outdated, but they are beginning a remodel soon. The views are beautiful!Food was a 7/10. Keep in mind that while this is an all-inclusive property, there are some exclusions. The work staff will push you to pay for bottles that aren't included. It was quite obnoxious during my birthday dinner. Keep this in mind.The gym staff cared more about their own workout than letting us as guests use the equipment. Most other employees seem to 'like' their job.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch and dinner daily
- Snack bar
- 24 hour room service
- Unlimited local and International drinks including House Wine
- In-room mini-bar with water, juices, soft drinks and beer
- Boogie boards
- Daytime tennis
- Fitness centre
- Hydrotherapy circuit
- Pool table
- Board games
- Introductory scuba diving lesson in pool
- Spanish lessons
- Resort butlers
- Daily activities
- Nightly entertainment
- Theme parties
- Free admission to Disco, drinks included
- 337 spacious rooms and suites in two 12-storey towers
- Buffet restaurant
- 4 gourmet a la carte restaurants
- Snack bar & Food carts
- 5 bars including a Swim-up bar
- 3 Pools including adults only
- Lounge chair and towels (pool/beach)
- Beach cabanas
- Tennis (night - fee)
- Fitness centre
- Zen Oceanfront Spa (fee)
- PADI diving centre
- Gift shops
- Currency exchange
- Business centre (fee)
- WiFi internet
- Medical services (fee)
- Dry-cleaning service (fee)
- Resort Butlers
- Romance Concierge to facilitate special moments
Ziva Ocean View King/Double Rooms include:
- 1 king or 2 double beds
- Pillow menu
- Satellite TV
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Jetted tub
- Upgraded amenities
- Ocean view
- Maximum occupancy 4; Maximum 2 children
- 1 king bed or 2 double beds
- Seating area
- Maximum occupancy 4; Maximum 2 children
For the Kids - Kids 4-12 can enjoy supervised kid's activities at the Kids' Club. Babysitting upon availability (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hyatt Ziva Puerto VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.