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Krystal Vallarta

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion
This larger resort is located in a good location on Banderas Bay close to the Marina. Good food and service. A good hotel for couples.�


The Mexican hacienda-style Krystal Vallarta is surrounded by 14 acres of breathtaking natural beauty, encompassing bubbling fountains, gas-lit cobblestone walkways and all of the privacy and charm of a colonial Mexican village. On the best beach in the Puerto Vallarta hotel area, the reputable Krystal Vallarta is a landmark establishment very close to the traditional crafts market and the city's shopping.

Location: On the beach, 10 minutes from downtown and the airport.

tripadvisor Traveler Reviews
  • Jeffrey C :
Mr jeff chen

No night club. Not much night entertainment in the resort.very hard to find for correct information from the staffs due to communication problem and also among themselves.hotel information is not sharing among their staffs what is going in the resort.although staffs are providing good services and friendly too.will not go back again.

  • Divady : Slave Lake, Canada
Great Place for a quiet getaway.

Took my partner for his very first trip to Mexico. Didn't pay too much attention to the previous reviews regarding the lack of nightlife. If you are looking for a quiet resort that pretty much closes at 10 pm, this is the place for you. The rooms were very clean. Staff were friendly and professional. I was a little surprised that there was no service at the pool, but one can't be too lazy on their vacation. The hotel is dated, but no concerns on the upkeep. I found the food great. Maybe a little repetitive, but I never had a hard time finding something I liked. They did amazing fish dishes daily. The location of the resort is great. We did a couple of excursions which were within walking distance to the marina for pick up.

  • Kelly O : Salt Lake City, Utah

El aire acondicionado no fue el mejor pero me gusto la piscina y la playa. me encanto la casita con nuestra propia piscina. nos quedaria otra vez. Nuestra experiencia fue muy buena. We loved the place and it was so pretty. The casita and the rooms were so nice. The only thing that I would suggest is that they improve the air conditioning. The master was cool but the rest of the house was warm

  • Happy1232727 : Moose Jaw, Canada
Lovely Resort for Families or Couples

We stayed here for a week and it was such an enjoyable experience! They offer 4 restaurants that are all inclusive. It was a little inconvenient that three of the four all inclusive restaurants were actually off the resort! They were just off to the side. This was not a problem for us but I know many people who do not like to leave the resort. The food at the buffet on the resort was very good! They had a different theme every night; Italian, Mexican, etc. We only tried one of the other all inclusive options and it was the Italian restaurant. It was very good as well but the portion sizes were a little small. At the buffet on the resort they also offer entertainment, which was super fun! We stayed over Valentines Day and the staff went out of their way to make everything special. The house keeping was great! We would leave in the morning for our day on the beach and come back to a wonderfully cleaned room! Fresh towels and sheets everyday was awesome, especially when we get the place really sandy! There is a little walk from front desk to the actual room portion. You walk by time shares. The walk itself is beautiful. Palm trees and a wonderful walking path. There is also a children's area which includes and park and children's activities throughout the day. The front desk staff was amazing. They allowed us to stay at the resort and enjoy the day even after we checked out because our flight did not leave until later that evening. The bar staff was also wonderful! They were super friendly and personable. We had built such a relationship with them, they were sad to see us go at the end of the week. The beach on the resort was also perfect. No garbage or anything at all and just the cleanest sand. The hotel offered chairs and umbrellas for when you were out on the beach. The resort also had three pools and then a set of hot tubs. One of the nights was chilly so we tried out the hot tubs and they were cold and only some of them had working jets. Not a huge deal because we didn't need hot tubs terribly bad in Mexico!!The rooms them self were very cute and homey. A tiny bit outdated but it gave you more of a classic Mexico feel. The hotel part itself was very humid because it was all open concept! Not a big deal though, because again, we were in Mexico!This is definitely a perfect place for families or even a great place for a get away for couples. The staff was amazing and the beach was perfect! I would recommend this place to anyone and everyone looking for a relaxing stay!

  • Desmand A : San Diego, California
Wanted to Love this resort but...

Entrance and front desk area are beautiful, staff very helpful and friendly. The location is awesome, beautiful beach, great food, friendly wait staff, overall great place, so what's the problem? The rooms are very old and moldy...the smell was just too much. Switched rooms with no hassle (again great customer service) but the second room was barely better. Stayed the night in it but the smell was just overpowering. Decided to check out but staff offered a separate bungalow. We tried smell, it was great, so we diecided to stay and finish our vacation there. The bungalow was a lot nicer than the room we reserved but was very old and dated. Bottom line, facilities need a major upgrade, price is reasonable, staff is great and they understand customer service. With all that said I would not come back because of the old facilities

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner
  • Dine-a-round set menu at local restaurants, including Sr. Frogs and Outback Steakhouse
  • A la carte dining
  • Snacks
  • Unlimited local and international drinks (house wine included)
  • Room service
  • Pool & beach activities
  • Kayaking
  • Boogie boards
  • Daytime tennis & racquetball
  • Exercise area
  • 30% off massages
  • Kid's activities & playground
  • Entrance to 'Christine' Disco (except open bar days)
  • 402 rooms and suites
  • 1 buffet and 2 a la carte restaurants (International, Japanese)
  • Outdoor bar-cafe
  • Swim-up bar
  • Lobby bar with live music
  • 3 Swimming pools
  • Lit tennis courts
  • Hair salon
  • Shopping on-site
  • Massage service (fee)
  • Laundry service (fee)
  • Safety deposit boxes
  • Car rental
  • Medical services (fee)
  • Babysitting services (fee)
  • 'Christine' nightclub

Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Modem telephone line
  • In-room safe
  • Mini-bar (fee)
  • Full bathroom
  • Balcony or terrace with garden or pool view
  • Rooms specially adapted for the disabled
  • Max occupancy 4 persons

Villa Rooms include:

  • Same as above but located in villa section
  • Each villa complex consists of 3 villa rooms sharing a common open living area and a small private pool
  • Excellent for families or friends traveling together
  • Max occupancy 4 persons.

Kids Deals - One child 7 and under stays and eats free when sharing a room with 2 adults. A second child pays the child rate. Please note that children who stay for free at this resort do not have access to the Dine-A-Round program and their meals will have to be paid for.

Honeymooners - Receive a bottle of Domestic champagne and a small wedding cake for 2. Request at time of booking. Proof of marriage certificate required at check-in.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Krystal Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Krystal Puerto Vallarta
Av de los Garzas s/n, Puerto Vallarta 48300 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.