- What's Included
- All Inclusive Features
The Mexican hacienda-style Krystal Vallarta is surrounded by 14 acres of breathtaking natural beauty, encompassing bubbling fountains, gas-lit cobblestone walkways and all of the privacy and charm of a colonial Mexican village. On the best beach in the Puerto Vallarta hotel area, the reputable Krystal Vallarta is a landmark establishment very close to the traditional crafts market and the city's shopping.
Location: On the beach, 10 minutes from downtown and the airport.
Purchased their day pass to better review this hotel for a future stay... day pass is $200 pesos per person, does NOT include towels !! So bring your own. Service was poor and (adult but full of kids one) pool very small, small jacuzzis, worn out plastic lounge chairs and no umbrellas.Left to the much nicer Marriot and the cost was $550 pesos INCLUDED towels and a $450 pesos credit towards food/drinks!
Our family is filled with great memories from the many years spent here. The staff have been amazing and we are sorry to leave them. Rosario, Julio, Gambino just to name a few. The size of our units were large and perfect for family and friends. The beach front is large and enough palapas provided for shade. However, over the years a minimum of 2/3rds of the property including our favorite restaurant (Bogart's etc) were sold off and the many improvements pitched to us when we bought never happened. There were many swimming pools to choose from whereas now, there is basically the one or two so there is no where to escape from the noise if you want to swim. While on one hand we are sad to have had our last vacation as members, we have no doubt that it is time to move on.
Love the location 3 minutes from the airport and 2 blocks from the Marina, and 4 blocks from Wal-Mart and Sam's Club. Staff was friendly and my villa was perfect next to the pool, gym and restaurant and the beach love it
The hotel is situated at a convenient location, not far from the airport, between New Vallarta and the Downtown, right next to Marina. The room (we stayed at the bungalow type room) was fine: spacious, clean, with necessary amenities and even a kitchenette. On the day of departure I spotted a large cockroach though, but don't blame the hotel- life makes its way. Not a luxury accommodation, but reasonable. We arrived in the hotel at around 5pm, checked in easily and rushed to the restaurant to to grab something to eat before restaurant closes at 6pm to change from lunch to dinner. Food (or what's left of it by after 5pm) was unappealing and simple- a piece of chicken per person and a few steamed vegetables, and some watery fruit juice. Still, I don't blame the hotel, this is how all buffets are by the time of closing. What you must be aware of is- make sure that your reservation includes ALL INCLUSIVE option, or, as it happened to us, we were asked to pay about $20 (US) per person at the end of this meal, as our reservation was EUROPEAN VACATION, which apparently didn't include All Inclusive option- that was a surprise, as at booking all I saw about this hotel was "all inclusive"! So, be careful while booking!Nevertheless, we wouldn't enjoy the buffet anyway even it was included. Instead, we walked (about a mile, or so) to the casino/ Sam's club area, where we found amazing street food, REAL Mexican food, at about five-six food cart vendors and small local restaurants. Delicious, inexpensive, plus cheerful experience being among locals. The following days we ate mainly at places like that.The hotel staff was friendly and attentive, no complaints here.The pool at the hotel is simple and a OK to rest an hour or so (be careful about the sun!). Unfortunately, the ocean in Vallarta is unimpressive at all and most likely you will just take a dip for the sake of it. At the airport we were aggressively approached by the "time share' sellers and having good experiences in the past with time sharers, we signed up for a tour next day. In return we got a free taxi ride from airport to hotel (otherwise we'd paid about $30 for a 10 mins ride), next day pick up and taxi ride to new AMAZING properties just to be at, GREAT buffet brunch, free PV Adventures tour for two of our choice ($75-100/person value), a free taxi ride from the hotel to airport on the day of departure (from Krystal to airport flat fee is 125 pesos) and a free taxi ride from that presentation to Bucerias, which we chose to explore on that day (word of advice- DON'T! There's nothing to explore there), all for a 3 hrs of our time on that day. If you know how to resist skillful salesmen trying to sell you the time share or whatever new name they came up to make it sound legit, and attractive- stand your ground and don't be shy squeezing as much as you can out of agent at the airport! And eat elsewhere, not at the Krystal, if you appreciate authentic Mexican food and experiences.
No night club. Not much night entertainment in the resort.very hard to find for correct information from the staffs due to communication problem and also among themselves.hotel information is not sharing among their staffs what is going in the resort.although staffs are providing good services and friendly too.will not go back again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner
- Dine-a-round set menu at local restaurants, including Sr. Frogs and Outback Steakhouse
- A la carte dining
- Unlimited local and international drinks (house wine included)
- Room service
- Pool & beach activities
- Boogie boards
- Daytime tennis & racquetball
- Exercise area
- 30% off massages
- Kid's activities & playground
- Entrance to 'Christine' Disco (except open bar days)
- 402 rooms and suites
- 1 buffet and 2 a la carte restaurants (International, Japanese)
- Outdoor bar-cafe
- Swim-up bar
- Lobby bar with live music
- 3 Swimming pools
- Lit tennis courts
- Hair salon
- Shopping on-site
- Massage service (fee)
- Laundry service (fee)
- Safety deposit boxes
- Car rental
- Medical services (fee)
- Babysitting services (fee)
- 'Christine' nightclub
Hotel Rooms include:
- 1 king or 2 double beds
- Cable TV
- Modem telephone line
- In-room safe
- Mini-bar (fee)
- Full bathroom
- Balcony or terrace with garden or pool view
- Rooms specially adapted for the disabled
- Max occupancy 4 persons
Villa Rooms include:
- Same as above but located in villa section
- Each villa complex consists of 3 villa rooms sharing a common open living area and a small private pool
- Excellent for families or friends traveling together
- Max occupancy 4 persons.
Kids Deals - One child 7 and under stays and eats free when sharing a room with 2 adults. A second child pays the child rate. Please note that children who stay for free at this resort do not have access to the Dine-A-Round program and their meals will have to be paid for.
Honeymooners - Receive a bottle of Domestic champagne and a small wedding cake for 2. Request at time of booking. Proof of marriage certificate required at check-in.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Krystal VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de los Garzas s/n, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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