- What's Included
- All Inclusive Features
The Mexican hacienda-style Krystal Vallarta is surrounded by 14 acres of breathtaking natural beauty, encompassing bubbling fountains, gas-lit cobblestone walkways and all of the privacy and charm of a colonial Mexican village. On the best beach in the Puerto Vallarta hotel area, the reputable Krystal Vallarta is a landmark establishment very close to the traditional crafts market and the city's shopping.
Location: On the beach, 10 minutes from downtown and the airport.
I will start off by saying that before we booked our vacation to Krystal Vallarta I read a lot of negative reviews. My wife and I have been going on winter vacations for 15 years. From the moment we arrived at the resort the staff made us feel welcome. Our friend that traveled with us had some mobility issues. Right after we checked in a staff member came up to her and offered to give her a lift to her room with a golf cart. The staff at the buffet were also very friendly and helpful. The food on the resort was very good. Best hashbrowns I've ever had. I would say this resort has one of if not the best beach in Puerto Vallarta. Eloy the waiter that served us on the beach was second to none. Older resort but well maintained and a great location. We can't really say anything negative about this resort. We had a great time.
My wife myself and another couple spent 2 weeks at the end of Feb and were pleasantly surprised for a 3.5 star resort. The rooms were clean and comfortable,good water pressure and always hot water. Buffet was very good, nice salad bar and variety of hot choices. Great omelettes.Service was excellent and very friendly.Carlos and Innocence at the bar. Pablo, Roberto and Christian in the buffet. Only drawback was they did not speak much English , same as our Spanish.One recomendation would be to have some kind of sports bar, pool tables, table tennis shuffle board, maybe something in the lobby in the evening, not just the bar.
This review is a balanced viewpoint about a 25 year old property competing with the new comers to the area. I must start with the birds flying everywhere in the only dining area. They dive into the buffet food and it remains on the food table. If you leave your plate for one minute they dive into your plate. If a crumb is dropped the birds swoop down to fight. They fly over your head, they walk around your feet, and dropping fall everywhere. After a late lunch upon our arrival with the birds everywhere, we decided to eat out for dinner. The concerige suggested a restaurant in the hills-it was fantastic. I skipped breakfast to avoid the birds, but my husband assured me the omelettes were worth the bird fight. I picked up coffee from a Starbucks near by and skipped the birds. I went to breakfast the next day and was attacked - never went back to the buffet. There are too many restaurants in this area to eat in an unhealthy environment, this is how diseases are contracted. You don't go on vacation to contract illnesses. Oh, the drinks are all watered down, go to the local restaurants and you immediately realize you are being cheated. The hosts have limited English, therefore, communication can be difficult for both parties. Checking in was a breeze for us, however, everyone that arrived before 3:00 p.m. waited hours for a room. The room was very clean but all furniture was worn - rust covered most metal fixtures. Don't look at the ceiling or walls to closely. Skip the inclusive package due to the limited buffet and two evening restaurants that require reservations. Skip this resort unless they are giving away free nights. Although they are slated to be under Hilton's brand soon and the standards must be elevated - prices will increase too. Oh, forget sunbathing the birds are everywhere on the beach too.
As I was travelling alone, I was made to feel very welcome and, acknowledged everywhere I went at the resort. They even made me a burger for breakfast one morning. Very friendly. Room was spotless everyday. Loved getting my guacamole and salsa delivered poolside. Check in was good, and easy access to my room.
Our stay at the Krystal was wonderful. The rooms were very clean and well kept, and the staff were friendly and helpful at all times. The pools were awesome and always clean. The food was decent, a little too greasy for my delicate stomach but everyone else in my party loved it. I would recommend branching out a little for some authentic food on your Trip. Don't waste your time at the a la carte- it's basically the same food as the buffet, head into town for real food instead. The view do the beach from the restaurant was amazing and the beach was beautiful. My only complaint is the lack of night life, there is a club however it's only open one night a week. The bars close at 10:30 and at 12:00 which is not ideal for nightlife. Try walking down the street to a club called Strana
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner
- Dine-a-round set menu at local restaurants, including Sr. Frogs and Outback Steakhouse
- A la carte dining
- Unlimited local and international drinks (house wine included)
- Room service
- Pool & beach activities
- Boogie boards
- Daytime tennis & racquetball
- Exercise area
- 30% off massages
- Kid's activities & playground
- Entrance to 'Christine' Disco (except open bar days)
- 402 rooms and suites
- 1 buffet and 2 a la carte restaurants (International, Japanese)
- Outdoor bar-cafe
- Swim-up bar
- Lobby bar with live music
- 3 Swimming pools
- Lit tennis courts
- Hair salon
- Shopping on-site
- Massage service (fee)
- Laundry service (fee)
- Safety deposit boxes
- Car rental
- Medical services (fee)
- Babysitting services (fee)
- 'Christine' nightclub
Hotel Rooms include:
- 1 king or 2 double beds
- Cable TV
- Modem telephone line
- In-room safe
- Mini-bar (fee)
- Full bathroom
- Balcony or terrace with garden or pool view
- Rooms specially adapted for the disabled
- Max occupancy 4 persons
Villa Rooms include:
- Same as above but located in villa section
- Each villa complex consists of 3 villa rooms sharing a common open living area and a small private pool
- Excellent for families or friends traveling together
- Max occupancy 4 persons.
Kids Deals - One child 7 and under stays and eats free when sharing a room with 2 adults. A second child pays the child rate. Please note that children who stay for free at this resort do not have access to the Dine-A-Round program and their meals will have to be paid for.
Honeymooners - Receive a bottle of Domestic champagne and a small wedding cake for 2. Request at time of booking. Proof of marriage certificate required at check-in.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Krystal VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Av de los Garzas s/n, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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