"On the plane back one passenger lamented that he and his son got a bad case of bed bugs in room 416. That shouild be addressed. The air transit guys are just super. Booked a few trips with them.
I personally love Las palmas because the staff are just awesome. This was my third trip back and they know me by name...
Mar. 18, 2013Rating:
"The flight with SunJet was great. Pleasant crew and nice meal. Flights were on-time coming and going. Stayed at Las Palmas by the Sea and it was great. Not a 5 star, but hotel was clean, very very nice staff, and good food. Great location." [...]Reviewer:
Mar. 16, 2012Rating:
"Just returned from our trip on march 3rd and I would never go back to this hotel. My sister and I have been going to PVR for 17 years We have stayed at a lot of hotels and had stayed at las palmas in 2006. It was what we expected even though we had stayed at nicer places. Thought we would try it again, what a mistake!!!!!
First of all we had paid extra for an ocean view and had a view of a large palm tree, they were accomodating and changed rooms the next day which also was by the quiet pool instead of the noisy one with young children and college kids and loud music.
The day after that we informed them that the air conditioner was leaking even though we didn't use it, also water leaking from the light fixture in the ceiling from the shower above. They said they would send someone to fix it. How? They put a towel on the floor!!!!!
Speaking of towels, my dog has a better one than what we were given, you could almost see through it.
The food was very poor quality except for the breakfast, I guess you can't screw up eggs when they cook them in front of you.
Also there are not enough lounge chairs around the pool or umbrellas If you don't get up and claim one by 6.30 am you are out of luck.
Oh, and when they tell you that you are paying a deposit on the safe lock and you will get that back, its a lie. I tried to get mine back and they said no even though the room was so damp and the ceiling in the closet where the safe was was almost falling down with rot that my passport which was in the safe was almost curled in half from the moisture.
The only good thing was the location, but there are better hotels with the same location or closer to town. The only way that I would return to this hotel is if they bought me and all inclusive trip.
Mar. 12, 2012Rating:
"We had a long night to get to our destination as the flight was delayed by 10 hours. When we arrived all the employees at Las Palmas were wonderful, checkin was quick. The room was very nice with 2 double beds. The food was very tasty and if you needed anything staff was very helpful." [...]Reviewer:
Feb. 16, 2012Rating:
"Hotel was very comfortable, hotel grounds, pools and rooms extremely clean. Location, could not be any better with the ocean just footsteps away, staff friendly, helpful and accommodating. Food, buffet with good selection. Would definitely recommend this hotel if you want the interact with the Mexican culture. Met several guests from Mexico and they reconfirmed the friendliness known in Puerto Vallarta." [...]Reviewer:
Oct. 18, 2011Rating:
"Not a great hotel. Lots of screaming kids, squealing teenagers, food was not good, service was less than expected, hotel staff hustling you to attend time shares, safe in room was broken, hardly any hot water. Would never recommend it and won't be returning to this hotel." [...]Reviewer:
Jun. 07, 2011Rating:
"I would highly recommend Las Palmas if you are looking for a clean hotel, close to everything, an ADULT ONLY pool, great staff and good food. For what we paid our expectations were exceeded. Nice to be able to walk to old town too, took about 30-40 mins. Get the upgrade and take an ocean view - well worth it." [...]Reviewer:
Jun. 07, 2011Rating:
"The Las Palmas Hotel was good, not great but a good value for the price. It is right on the beach which is quite nice and the rooms were clean and reasonably sized. I had a room with an ocean view and a King sized bed - which was perfectly fine. You do have to rent a lock for the safe in the room and the hotel is not that large so the bars and restaurants while fine were nothing over the top and if you are spending more than a couple of days there will need to venture out. The staff were all quite nice and the food was good. I would recommend not eating from the buffet too much but rather eating/ordering from the omlette station and the pasta station. This will ensure that your food is very fresh. The food on Mexican night was fabulous! Careful about getting a room right in front of the hotel where the macaws are - they can be very loud in the morning. Overall a good stay at a small resort close to downtown PV.
Apr. 15, 2011Rating:
"We were a little concerned about booking a 3 1/2 star hotel, but found the accommodation very good. The food was also very good, staff were very accommodating. Would certainly go back to Las Palmas again.
Apr. 07, 2011Rating:
"We stayed at this resort from February 26 to March 6, 2011. The resort was very clean and the staff were friendly. The pools were unheated but it was refreshing after spending all day in the sun. The food was ok but by day 4 we were getting sick of seeing the same food at the buffet everyday. The snack bar serves BLT's, french fries, hamburgers and chicken strips at lunch, which was a nice change from the food at the buffet. All-in-all for the price I would definitely stay here again." [...]Reviewer:
Apr. 06, 2011More Reviews