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Melia Puerto Vallarta

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Our Opinion

The Melia is an excellent hotel! The resort is quite large and well kept up. The staff are professional and friendly and the rooms are up to date and absolutely lovely. The Melia has a great beach and one of the biggest pool in all of Puerto Vallarta. There is so much activity going on at this hotel, mainly because of its amazing kids program, but there's also plenty to do for adults and teens alike! This hotel offers everything from a baby club, to a Flintstones themed park (complete with live characters), to water sports and a firing range! Families, singles, couples, students, and any active person would have an awesome time at this hotel! The Melia even offers a special room category called the ME Experience. It's a more luxurious, high class category, for adults only, and the rooms are amazing.


Overview

Melia Puerto Vallarta is located in the exclusive Marina Vallarta close to various shops and restaurants. A fantastic resort for couples and families, with a wide variety of fun-filled clubs and activities for kids of all ages included so you parents, can relax all day long. Melia Puerto Vallarta also offers the upscale ME adults only section with upgraded rooms.

Location: Beachfront resort located in the Marina district, 15 minutes from downtown, 5 minutes from the airport.


tripadvisor Traveler Reviews
  • David M :
Worst resort

I don't know where to begin. This without question was the filthiest "all inclusive" resort I have ever been too. Our room had a strong musty smell but that was pleasant compared to the sewer smell that was throughout the resort. The pool had algae stains (see pic). The food was horrible. Lunch wasn't served until 1pm. At a typical resort, food is available basically 24/7. However, that didn't matter because the food was so bad, we ate out for all of our meals. What kind of resort forces you to turn in keys to rent a pool towel and if you don't return it, you will be charged? The Melia does! The day we got there, they tried to charge us $250 extra for one of our children. Even after showing them the paid receipt that we paid through our travel agent for my entire family they continued to argue. We contacted our travel agent who had to contact them 3x about the issue. We are monitoring our cc to see if they charge it. Bad experience!!!Luckily we had some great friends that made this trip awesome. But I can assure you that none of our positive experiences came from Melia!Last, they give you bands to wear through your stay. I completely understand this process. However, when checking out they said they had to cut the bands and throw them away. My wife asked if the kids could keep them as souvenirs. They of course said no. At that point I came up and called the kids over so they could cut the bands off. My youngest lost hers in while swimming in the algae stained pool. The employee actually said he was going to charge us for the lost band. My wife lost it!!! She told him if they are going to charge anyone to charge the employee who placed it on her wrist (too loose!!!). We of course didn't pay. At that point I think they were glad to see us leave. Last, they give you some type of permission slip to exit the "resort". We had to hand this to the security prior to placing the bags in the taxi. I guess if they don't get the slip, we couldn't leave?

  • MileHighMe : Denver
Great location, service, spa, but really uncomfortable bed

Swimmable beach with surf break, pleasant pool (although could use some updating/maintenance of tile), beautiful gardens with iguanas and red-footed ducks, attentive staff. Enjoyable food. Had a world-class massage in the outdoor spa. However, the beds were incredibly uncomfortable, like sleeping on a rock. The mattress sagged in the middle when my husband and I shared a bed, so we ended up sleeping separately (not exactly romantic). And the sheets were so old that they were transparent basically; could see right through to the undersized mattress pad and down to the mattress. Woke up with a backache every day. That, and the basically non-functioning internet, would keep me from coming back. Otherwise we really liked it.

  • ckm : Troy,Michigan
Nice Resort but don't book because of extra room credits you may get

We booked this hotel thinking there would be $400 in room credits. These were broken down to only take off small amounts of money if you booked other services. So don't expect to really be able to take advantage of them. We did get to use some for free wifi.It was nice that this resort is only about 10 minutes from the airport. But no worries you never hear any planes going over it.Our check-in was fine. Very friendly staff. We couldn't get a room upgrade because it was only available for 3 days out of 7. We didn't feel like packing up and moving rooms so we just took what we were given.Room: we had a 3rd floor garden view room. We were very happy that they brought in a regular twin bed when we requested an extra bed as we were 3 friends staying in 1 room. The room was plenty large for this.It had a nice size balcony with 2 chairs & a table.Bathroom was nice size but our shower didn't have very much pressure. I guess we could have called to complain but really didn't think about it.There was also a nice size safe too which we Always use.Pool: Very nice pool. Lots of loungers in the sun and plenty in the shade too. The pool has many easy entries.Swim-up Bar was great. Shout out to "Juan". Great Bartender!Amazing how he can remember what you drink.You MUST bring your own cup with a COVER! There is the pool police (lol). You cannot have any open cups in the pool. You have to have them by the side of the pool and actually about a foot away. I've never heard of this before. Luckily we had brought cups like this.The beach looked nice but we are pool people.Food: Lacking quality and buffet did not have much selection. I can't believe I'm even saying this as I've never had trouble finding things to eat at any resort before.Breakfast buffet was good. The woman cooking our eggs and omelets was Great I wish I could remember her name as she was always friendly and amazingly could remember how you like them. Heads up, the bacon is hidden underneath and you have to ask her for it. There is all the usual breakfast food. Fresh fruit, yogurt, pancakes,waffles and also the best French toastWe would Lunch at the buffet by the pool.Salad was always good. They also had pasta and would have tacos too. The hot buffet was very limited. I was surprised that they didn't have a fish daily. I did miss that. If you want ice cream you have to ask the waiter for it. Very strange they don't have it out.There was also a grill on the other side of the pool with hamburgers and hotdogs. Great fries too.Dinner buffet is where I had my problem. Luckily we only ate there 1 night. There were carving pork loin which was fine but it seemed like most of the other choices were I some kind of sauce, kind of like a stew. Not very appealing to me.Italian restaurant was very good. I had the Steak & Shrimp. The whole meal was yummy.The hotel is located across from the Marina. You must walk over there. Try to go on Thursday as they have probably a hundred venders. You can do your shopping. There are also lots of restaurants too. If you get a chance try "Taco Tango" This hotel is very kid friendly. A Little too many kids for me.At one point it seemed like there were more kids than adults.I think the hotel should not let them in the Lobby bar after a certain time. It was 10:30pm one night and we were there listening to the band when all of a sudden there were little kids running back and forth thru the Lobby bar. I guess the show let out and the parents thought it would be OK to have their kids in a bar. When our table of drinks got knocked over we decided to go up to our room. Luckily it was our last night there.All in all we had a good vacation as we always do. The staff at this hotel are very nice.

  • bryansM1690KA : Campbell River, Canada
19/20 years at the Melia Puerto Vallarta

We have been travelling to the Melia Puerto Vallarta annually for the past 19 or 20 years with our now 26 year old quadriplegic son and have been provided excellent service on all trips. ALL the management and staff at the Melia are attentive and gracious. We have become especially fond of the nightly shows put on by the dancers, who we have come to know very well over the years.

  • Dave V : Sioux City, Iowa
Melia highlights

My wife and I and two kids (10 and 7) stayed six nights at the Melia. Our room was very nice, the amenities were plentiful and well cared for, pool was warm, and entertainment was very good most nights. But I must mention some individuals who impressed us with their exceptional service; Anna and Nancy in the kids club have an incredible gift to keep kids active and having fun. As parents, we loved having a safe, fun place that our kids loved also. We ate at the buffet restaurant 4 nights and Juan the waiter made it particularly special on a night we had the kitchen prepare the fish we caught that day. We works tirelessly while engaging us with a sparkle in his eye and a smile on his face. Juan was awesome. Our biggest complaint was the internet. Only available for free in lobby and still inconsistent. We would stay here again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • 2 a la carte dinners per week w/reservations
  • Unlimited House Wine with lunch and dinner, Domestic beer and selected International brand drinks
  • Non-motorized water sports
  • Introductory scuba diving lessons in pool
  • Tennis
  • Aerobics
  • Archery
  • Gym
  • Game room
  • Theme nights
  • Spanish lessons
  • Dance lessons
  • Club 4 (ages 0-4)
  • Kids Club (ages 5-12)
  • Teens Club (ages 13-16)
  • Mini disco for kids
  • Daily activities
  • Nightly entertainment
  • 321 rooms in several buildings
  • 2 buffet restaurant
  • 3 a la carte restaurants: International cuisine, Grill and Traditional Mexican, dress code & reservations required (kids under 12 are not permitted in the a la carte restaurant)
  • Snack bar
  • 3 bars including Pool bar
  • Largest pool in Puerto Vallarta
  • 2 jacuzzis
  • 2 lit tennis courts
  • Water sports centre
  • Gym
  • Gift shop
  • Tobacco shop
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Games room
  • Internet access (fee)
  • Car rental
  • 24 hour medical services (fee)
  • Golf within walking distance

Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Mini-fridge w/water
  • Full bathroom
  • Hairdryer
  • Balcony or terrace
  • Max occupancy 4 persons up to 2 adults

Family Rooms include:

  • Same as above but with 2 double beds
  • 1 bunk bed
  • Located on lower floors
  • Max occupancy 5 persons up to 3 adults

Kids Deals - 2 children 4 and under stay and eat free when sharing a room and existing bedding with 2 adults. Discounted rates available for 5-16 years.

For the Kids - Club 4 for ages 0-4 has certified nannies to look after children in an indoor play area, baby food, cribs, and educational activities. Kids Club for ages 5-12 can enjoy camping at the hotel, the Playground, climbing wall, arts & crafts, supervised games, and the Mini-disco. Teens Club for ages 13-16 has a batting cage, tennis clinics, video arcade, a Teen disco, pool table, and supervised activities. Plenty of fun for the whole family.

Honeymooners - Receive a room upgrade (subject to availability at check-in), a bottle of sparkling wine and fruit basket on arrival. Request at time of booking, proof of marriage required at check-in.

Anniversary Specials - Guests celebrating an anniversary receive a bottle of wine, a cake or fruit basket upon arrival. Request at time of booking.

Wedding Packages - Free wedding package available with minimum 5 rooms booked, please inquire for details.

Golf Specials - Guests receive a 20% discount on green fees at Marina Golf Course. Subject to change without notice.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Melia Puerto Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Melia Puerto Vallarta All Inclusive
Paseo De La Marina Sur 7 Marina Vallarta, Puerto Vallarta 48354 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.