Now Amber Resort and Spa
- What's Included
- All Inclusive Features
The Now Amber is a new resort located close to the Malcon in Puerto Vallarta. The rooms are hightlight of this resort, modern, clean and with room service included as an all-inclusive feature! An upgrade to a swim-out suite is well worth the cost. A good choice for a higher-end family option in Puerto Vallarta.
Perfectly situated within close proximity to the historic sights and sounds of downtown Puerto Vallarta, Now Amber welcomes couples, singles, friends and families with all the privileges of Unlimited-Luxury. Each suite, finely-equipped with quality amenities and contemporary decor will showcase stunning golden sand beaches and picturesque bay views. Select suites offer direct swim-out access to a crystalline, private pool.
Location: 15 minutes from the airport and 5 minutes from downtown Puerto Vallarta and romantic zone of Old Town and Cuale River walking shore.
- Great room, especially the swim-out suites.
- Friendly service, especially the staff in the buffet.
- Room service included as an all-inclusive feature.
- Close to the airport for short transfer times.
From the moment you arrive until the moment you leave the employees are great. Lourdes P. In the main lobby kept us with drinks full. Daniel from preferred side at Secrets is always my favorite. Patricia S. Pool area rocks! Manuel from the Italian Restaurant always greets me by Name. The hostesses at Tamarindo and Oceana are super friendly. Well kept Resort that I feel at home here.
Loved the ocean view! Not many resorts have all rooms with ocean views but this one does. The resort was overbooked during our 10 day visit and we found that sometimes our room had not been made up when we returned to change for dinner - very disappointed this happened most days. Housekeeping showed up more than once when we were showering or trying to change for dinner so either we let them in or the room didn't get done.We really liked the variety at all the restaurants as we were there long enough to be able to return to most of them for a 2nd time. The staff for the most part was quite good - the exception was the buffet. Sometimes trying to get drinks was an exercise in futility. Our favorite was Tamarindo - great food and service!The pool area was quite large but there is a huge problem with people "saving" loungers who sometimes never showed up for the entire day. Signs in the pool area state that if loungers are left unattended for more than 30 minutes, belongings are gathered up & held but we never saw this done once in the 10 days we were there. Had it not been for our pool waiter extrordinaire - OMAR - who was able to secure us loungers, we probably would have given a poor review of the pool management. Omar is a true ambassador for your resort and always went above & beyond to make sure we were happy! Thank you Omar! Also want to mention that the pool concierge Rolando was very attentive when we discussed our displeasure one day about the number of "screaming" children in what was supposed to be the adult pool.This is a great location and we found most staff to be very pleasant. Had it not been for the issues with the pool loungers and the "adult" pool that was not....would have given a 5 rating instead of 4.
I booked with Now over a cheaper resort with the same ratings due to it claiming tips were included and premium alcohol was served. WRONG! Most staff expected tips and their idea of "premium" was Corona! To top it off, our room smelled strongly of MOLD/MILDEW! The food is average and I'd recommend not eating at the buffet on the family side due to unsupervised kids touching almost everything! The staff is friendly and it's clean of debris. Fair warning: YOU WILL BE BOMBARDED BY TIMESHARE (they use other words) and this property allows the merchants to set up on the property.
Nice resort. We had a major issue and the above and beyond commitment to customer service and looking after us Krizia Bueno Cheif Conceirage stands above and this is the reason for the experience is a 5 star.
Once again an amazing vacation. The staff is exceptional. Already missing my second home. Felt like family. Lots of stuff to do..entertainment was great, service, cleanliness, friendly and the list goes on. Couldn't be happier. Our go to spot every spring. Thank you to everyone who always makes our stay so memorable...Carmen and Carlos. Victor and Hugo upon arrivals, our favourite waiters in no special order,, Rodriguez, Manalo, Fernandez, Jorge, Super Mario, David omg how I miss you all. Last but not least the entertainment team Mario and Carmelo,,,thanks for putting up with my kids. Thank you thank you to all the staff at the preferred club. We felt like family. Till next year god bless!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24hr Room service
- Kids Club (3-12yrs)
- Daily activities
- Golf driving range
- Non-Motorized water sports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Kite flying
- Evening entertainment
- 327 spacious suites
- Restaurants that include 1 buffet, 4 a la carte, grill, cafe and at least one 24 hour option
- 4 Bars
- 3 Pools
- Spa (fee)
- Fitness centre
- Giant movie screen
- Conference facilities (fee)
- Business centre (fee)
- Laundry services (fee)
- Horseback riding (fee)
- One king or two double beds
- A/C with in-suite control
- Hair dryer
- Turn down service
- DVD player
- Work table with phone extension
- Full bathroom with shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod docking station
- Vanity mirror and double sinks
- Daily refreshed mini-bar with water, juices, soft drinks and beer
- Alarm clock
- Iron & ironing board
- Electronic safe
- Satellite cable TV
- 582.65 sq. ft.
- Occupancy: maximum 2 adults
- Private Preferred Club Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres, exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper
- Complimentary internet access in-suite
- Complimentary computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's available
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Now Amber Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Sisqueiros 164 Col. Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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