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Playa Los Arcos

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Playa Los Arcos is a charming colonial hotel designed and tastefully decorated to reflect the style of the Mexican "Haciendas" of a 19th century.

Location: Directly on the beach in Old Puerto Vallarta. Approximately 25 minutes from the Puerto Vallarta airport.

tripadvisor Traveler Reviews
  • Gemini79_13 : Los Angeles, California
Need to improve customer service

Did not get greeted. Probably because I was not white. When I arrive another van arrive with white people got greeted and helped with their luggage. When I arrive no one even bother to ask for help with luggage there were just standing there. I had to check in first and then get help with luggage when my car was park in front of the hotel.

  • stepht90 : Seattle, Washington
Great Stay in the Heart of Town

We started off at the sister hotel Casa Dona Susana but moved here due to something wrong with our door. If you want something quieter, Casa Susana is a great alternative as it's adults only and down a quieter street, one block away from here. We were very happy at Playa Los Arcos. It's a lot of families and children running around, but we didn't spend much time at the hotel anyway. We did the all-inclusive package which was very worth it since it didn't cost much more. It included unlimited food at the buffet which was just mediocre food, but for a small cost definitely worth it - I mostly took advantage of the fresh fruit. It also included unlimited booze which was the basic light beers, a white/red wine option and then several liquors - basically wells and margaritas. The restaurant (Mi Pueblito) is right on the beach so it's beautiful although we mostly took advantage of being able to walk around with drinks and got them to go walk around town with. Our room was pretty small with no fridge and the A/C was kind of weak, but can't complain too much, we had a small view of the ocean and unbeatable price. Everyone was also very nice and helped us move rooms, get a taxi at the end of our stay, etc. Best part was probably the location. It's right in the heart of the Romantic Zone which is packed with great restaurants and bars. Right down the street is Pancho's Tacos and Bar La Playa which were two of my favorite spots of the trip. It's also right on the beach and as a guest, you can get beach chairs and umbrellas put up for you which was really nice (and wifi was good enough to still get it on the beach). Highly recommended!

  • kaye_in_victoria : Victoria, British Columbia
Holiday perfect

We've been enjoying Los Arcos for six years and as allways it was great staff the best from Magda at concierge desk who gets a great room allways to all staff who keep the place spotless and wait staff whom are friendly and helpfull and special mention of Betullio in dinning room whom sees whe have nice table and makes the evening special with those great mexican coffees thank you los Arcos see you next year

  • jamesaO8912PR : Victoria, British Columbia
Perfect Location

Can't beat the location. All the restaurants are out your front door.The Pool is excellent and the service is great. We weren't expecting to get the all inclusive but got a great deal so we did. Breakfast, snacks and lunch were better than we expected. However, the dinners were below par. We ended up going out for dinner every night because of the great location of the hotel. If you're looking for a great location, good pool and very nice beach then this is the hotel for you.

  • abigailvorce : Nevada City, California
Great location, Fabulous people

I cannot recommend Los Arcos enough, they went above and beyond to make our vacation absolutely wonderful, stop looking...this is the place. Unless you're avoiding's full of kids, which I loved.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

This hotel is available as All inclusive plan or No meals plan. In the No meals plan receive a 10% discount on meals and drinks. With All Inclusive plan receive:

  • Buffet breakfast, lunch and dinner
  • 2 a la carte dinners/ week
  • Snacks
  • Unlimited local drinks
  • Daily activities program
  • Theme nights (3/week)
  • Introduction to scuba diving in pool (once/stay)
  • Access to services and facilities of all three hotels

  • 257 rooms and suites
  • Facilities and services shared between Playa Los Arcos, Los Arcos Suites and Casa Dona Susana
  • 1 a la carte restaurant (Mexican)
  • Snack bar
  • Pools (including 1 adults only)
  • Whirlpool
  • Bar
  • Aquafitness
  • Volleyball
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Board games
  • Bingo
  • Room service (fee)
  • Spa treatments (fee)

Standard room includes:

  • Air-conditioning
  • 1 king-size bed
  • Bathroom with shower
  • Hair dryer
  • TV
  • In-room safe
  • Maximum occupancy 2 persons

Ocean View Room and Room with Kitchenette: Also available, please inquire

Kids Deal - 2 children under 8 stay and eat free.

For the Kids - Kids' Club (ages 4 to 12) and Babysitting available for a fee. (subject to availability)

Three Hotels In One! When you stay at any 3 of the Los Arcos hotels, you have access to the service and facilities of all. (Most of the services and facilities are located at the Playa Los Arcos.)

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Playa Los Arcos
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Playa Los Arcos Hotel Beach Resort & Spa
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta 48380 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.