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Playa Los Arcos

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
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Playa Los Arcos is a charming colonial hotel designed and tastefully decorated to reflect the style of the Mexican "Haciendas" of a 19th century.

Location: Directly on the beach in Old Puerto Vallarta. Approximately 25 minutes from the Puerto Vallarta airport.

tripadvisor Traveler Reviews
  • margaretpowers1 : San Antonio, Texas
Great time at Los Arcos Resort in Puerto Vallarta!!

Restaurant was AMAZING! Always a great selection and our waitstaff, not limited but to include, Fabricio and Alejandro Hernandez--WONDERFUL people! Always very accommodating! Best waiters!!! We also had a young lady helping us, I wish I had her name :(

  • mario b :
Great value and great location but old rooms

This oceanfront! hotel is in the best location in the old town/zona romántica of PV. The staff is helpful and friendly and the hotel has many amenities, including a row of pools and a jacuzzi. Overall the hotel is well maintained. My only complaints are that the rooms need some TLC as the hotel is becoming old. The bathroom of the room where I stayed at was dark and what I hate the most happened: no matter what I did, the water always leaked out of the tub when I took showers,ugh! The wifi is poor (you have to enter the user name and password over and over and over) and the hotel food is below average - great ambiance though. In sum, great location and amenities with its downsides.

  • KarenPren : San Antonio, Texas
Playa Los Arcos Highly Recommend

We love Playa Los Arcos. It is right in the center of the Romantic Zone within easy walking distance of shops and restaurants. They have their own private beach access where you can lounge under an umbrella. We had the 'all inclusive' plan with 3 buffets a day and alcohol, a real bargain, especially since there is live entertainment nightly in the restaurant. The entire staff is eager to please, but a special shout out to Fabrizio and Alex in the restaurant. They were always attentive and provided excellent service with a smile. Same for Estaban, he works the beach area, making sure you are never without a drink. If you want a nice vacation in Puerta Vallarta you cant go wrong with Playa Los Arcos. We have been there before and will go back again!

  • Lifestyles99 : Toronto, Canada
Still Disappointed

This is a follow-up to my previous review on March 13/17 regarding the theft of personal belongings from our room. The GM, Antonio Robles Rojas, responded on March 25/17 saying that "you can be sure that actions are being taken......". I was contacted by a representative of the hotel and have provided them with everything they have requested in order to be reimbursed for this loss. The only result has been many, many promises and emails back and forth but, to-date, no reimbursement received!! I am extremely dissatisfied with how the hotel has handled this situation, and would not recommend this property.

  • Freddy R :

Loved it, Restaurat was good, nice location, friendly staff, just the place I wanted to go, great air conditioning in the room, we got wrist bands which was new to me for a hotel, but- it’s safer. Friends can purchase a day pass if they’d like to use the pool or hangout in your room

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

This hotel is available as All inclusive plan or No meals plan. In the No meals plan receive a 10% discount on meals and drinks. With All Inclusive plan receive:

  • Buffet breakfast, lunch and dinner
  • 2 a la carte dinners/ week
  • Snacks
  • Unlimited local drinks
  • Daily activities program
  • Theme nights (3/week)
  • Introduction to scuba diving in pool (once/stay)
  • Access to services and facilities of all three hotels

  • 257 rooms and suites
  • Facilities and services shared between Playa Los Arcos, Los Arcos Suites and Casa Dona Susana
  • 1 a la carte restaurant (Mexican)
  • Snack bar
  • Pools (including 1 adults only)
  • Whirlpool
  • Bar
  • Aquafitness
  • Volleyball
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Board games
  • Bingo
  • Room service (fee)
  • Spa treatments (fee)

Standard room includes:

  • Air-conditioning
  • 1 king-size bed
  • Bathroom with shower
  • Hair dryer
  • TV
  • In-room safe
  • Maximum occupancy 2 persons

Ocean View Room and Room with Kitchenette: Also available, please inquire

Kids Deal - 2 children under 8 stay and eat free.

For the Kids - Kids' Club (ages 4 to 12) and Babysitting available for a fee. (subject to availability)

Three Hotels In One! When you stay at any 3 of the Los Arcos hotels, you have access to the service and facilities of all. (Most of the services and facilities are located at the Playa Los Arcos.)

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Playa Los Arcos
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Playa Los Arcos Hotel Beach Resort & Spa
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta 48380 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.