Plaza Pelicanos Grand

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Our Opinion

The Plaza Pelicanos has a true Mexican feel to it. It's beautiful and recently renovated. The rooms are very simple; be sure to ask for an alarm clock at the front desk! The grounds are well kept. The pool is huge, with a swim-up bar, but the service there isn't so great. The restaurants have excellent service however, and amazing food. This hotel has virtually NO beach. There are no activities either. This hotel is more for R&R, and quiet clients looking for a basic, simple place to stay. The tower at this hotel is all timeshares, so watch out for timeshare reps!


Overview
Recently renovated to add facilities, the 4-storey Plaza Pelicanos is well-located on Playa Las Glorias, just north of Old Puerto Vallarta. The distinctly Mexican roof tiles and fa�ade of the entrance set the tone for its laid-back, fun-loving, seaside style. The Grand section is located beachfront and the spacious rooms have ocean, garden or pool views.

Location: On the Hotel Strip located on the hotel zone in Puerto Vallarta. Approximately 10 minutes from the airport.

tripadvisor Traveler Reviews
  • wrios1 : Washington DC, District of Columbia
GREAT RESORT - safe, can drink water, convenient, honest, BUT...Don't go when the Mexican schools get out for the summer

This is a GREAT resort. We are always skeptical when traveling internationally, so be rest assured you are safe here. You can drink the water at the resort and in most restaurants in town. There is always security on site as well. It is clean and well maintained. The staff (except for some maids) are bilingual. If you aren't familiar with Puerto Vallarta, 98% of the city's income is from tourist, so they will do nothing to mess that up. Everyone we worked with at the resort for food, drinks, excursions, etc. was great and honest. This resort is located about 1 1/2 miles from the boardwalk, so anytime you want to go out for dinner, you simply stop at the Concierge who will make a reservation for you with the best table available (and often a promo like free drinks). The resort keeps a cab out front waiting at all times. So anytime you want to leave, the bellman simply whistles, and the cab waiting a block away will pull up. The bellman will make sure the communication is set between you and the cab driver before you leave (the bellman are bilingual). The food at the restaurant near the swim up bar is GREAT and cheap (great beef nachos, chicken club sandwich, etc.)! It was hard for anyone in our family to finish their plate. The food at the buffet was not our style, but we find this to be the case when we travel to most international resorts, for it is their local cuisine which we are not used to in the US. The food in the fine dining restaurant was professionally prepared and was very good. The all inclusive is SO flexible. I highly recommend you try it your first full day there, then you'll know whether or not it's what you want the other days of your stay. It is a day by day decision - you just decide by noon the day you wake up, and you have that bracelet until noon the next day (be sure and turn it in!). The rooms were very nice as well. We had a 2 bedroom, 3 bathroom suite. It had a spiral staircase that lead to the upstairs with a kitchen and living room (that could be used as a 3rd bedroom) and a veranda. We HIGHLY recommend getting a suite with a kitchen. There is a full grocery store a walk or a cab ride away - we weren't interested in the breakfast buffet, so we picked up cereal, milk, fruit for super cheap. There is also a liquor store across the street, so when we wanted our "stand by" drink, we just made it ourselves. Cocktails at the bar were about $5, so when we wanted a change of pace, we just got one there (beer was less). MUST DO excursion was the Pirate Ship at night, IF you like to party! Amazing experience, open bar with drinks flowing, great food, and wonderful entertainment. Book all of your excursions through the resort - you don't know what you're going to get out in town (you are still in Mexico). Every reservation we made through the resort was ready for us upon arrival. Another great thing to do is to go to the Marina, have dinner at La Terrazza (GREAT Italian food if you want a change of pace, get the bruschetta and rib eye!), then walk to the light house and go to the top for drinks at sunset. It has an amazing 360 degree view of the city. You won't forget it. However, while we were there 7/8 - 7/15, half way through out trip the Mexican schools let out for the summer and the place became INCREDIBLY CROWDED! Kids were jumping in the pool constantly, I was getting splashed constantly, security had to ask the teens to turn down their loud music, etc. The whole atmosphere changed. I would not recommend going mid-July and later while the schools are out. The beach borders the property, but is not ON the property. So the minute you step foot on the beach, there will be Mexicans selling their items. If we said no, they left us alone, but were back with the next items. Also, the beach is a lot larger than it looks in the photos, but keep in mind you are not in the Caribbean. This is the West Coast of Mexico, so no white sand and clear waters. Still nice though and refreshing water temps that weren't cold (in July at least). The front desk is great about exchanging your money for pesos whenever needed. We did every night before we left, so that we could pay the cab drivers what the rate was. Of course, always ask the rate before getting in the cab. For free Wifi, it was pretty good. They say it's only in the lobby, but we had connection at the pool, and because our room was near the lobby (but on the 3rd floor), there were certain spots in our room we had Wifi as well. So then there's the time share presentation they want you to attend. I hate those things, but it was worth it. They were nice and not too pushy. It's not 90 minutes, it never is, more like 2 1/2 hours when you include breakfast and the tour. However, it saved us a TON Of money! They will reduce your all inclusive from $80 per day per person, to $40 per day per person. They offered us a 20% discount on massages, reduced excursion rates (which saved us about $30 per person on some of them), etc. It was totally worth doing. We saved hundreds and hundreds of dollars. The massages were AWESOME! Very professional place. We met people that went across the street to save a few bucks. One person had a good experience, one person had a horrible experience. I would stick at their spa. Their rates are $52 for a 1 1/2 hour massage (80 minutes of actual massage time), BEFORE any discounts from the presentation. They have shorter and less expensive massages as well. You can't beat that. If you want one outside on the beach, book an early morning time if it's hot out. Evening entertainment - not really good. It's a room with folding chairs. If you are looking for a theater experience, you will be disappointed. They do have some talent though. The city has so much to do at night, just take a cab into town. Note that some restaurants out in town have air conditioning, and some do not. So if you are getting sensitive to the heat/humidity in the summer, make sure to ask that question to the Concierge when making a restaurant selection for the evening. Cab fare is reasonable, about $4-$5 each way to go into town. But when you land at the airport, it will be very expensive to get to any resort (it's just the way it works there). I think it cost our family of 4 about $40, but much less going back. DO NOT RENT A CAR. There's no place to park, and driving is a bit nuts there. For example, you need to exit into the far right land to make a left hand turn. It's very strange if you are from America. Then there are many "Mexican moves" you would not be expecting.Request an ocean view if you wish! They will accommodate if they can. If you plan to spend a lot of time in your room in the afternoons and want it quiet, then ask to be away from the pool (music all afternoon). Stay at this resort, it's great!! Our family (with teens) loved it. Had it been any larger, we wouldn't be able to keep tabs on our kids. Perfect size to get around. We were overwhelmed at some of the high rises nearby.

  • Vadim A : Greenbrae, California
Vadim & Olga

Pretty nice little resort. Very friendly people. Didn't have any communications issues. We were impressed with cleanliness of the swimming pool and surroundings. Rooms are ok. Having in-room personal safe - a huge plus. Only negative impression - poor quality of food served - cheap and tasteless. Bathroom should be improved, some issues with drainage.

  • Mallary D :
Vacation Bliss

My husband and I had stayed here about five years ago and we just got back home from our second stay, which was for an entire week. Plaza Pelicanos is one of the nicest and cleanest places to stay in Puerto Vallarta. We took another couple with us and we had used our time share . Our room was spacious and everything we could have hoped for. Upon checking in the staff was friendly and very helpful. The young lady who checked us in was able to roll very easily with our groups sense of humor and jokes, she even made sure to give us a room with a great view. We stayed in room 1684-1685 it was a suite with two separate bedrooms, three bathrooms, and a great living room kitchen area. We also purchased a get away which is an extra half suite for another friend who also traveled with us. His room was also great and met our expectations. The pool bar is one of the best we have been to when traveling to Mexico, Gerardo and Angel were the best during our stay. They made sure we were waited on and cared to nonstop. We never had to wait for a drink and when the boys wanted patron shots they ran to their other hotel and grabbed a brand new bottle for the, which they didn't have to do. The service was superb and I cannot express how grateful I am for their professionalism and friendliness every day of our trip. The entertaining staff was also great and very much appreciated. Mario took our request for Tequila Volleyball and made sure that the following day it was in the schedule of activities. If you haven't participated in this before, you need to. I was hesitant at first but it was one of the best highlights of our entire group's trip. We even did a day trip to the beautiful town, Sayulita, which was well worth it. There is a taxi service place located right around the corner from the hotel and they were the best price around for the trip. It only cost $80 USD each way to and from. And the guy who took us in a van was a life safer, because he gave us the card of his friend in Sayulita for our transportation back to Puerto Vallarta. It was the best service and was half the price of everyone else, and I know because I priced out all private transfers and other cab drivers in town. Overall, this is a great place to stay if you are looking to vacation in Puerto Vallarta. We will definitely be back for a third trip in the upcoming year.

  • Scott K :
Overall a great place to stay

We just spent a week at the Plaza Pelicanos Grand Beach Hotel as SVC members.Pros: Great location, corner ocean view suite, swim up bar, most of the staff, other guests.Cons: Buffet, plumbing, the heat!I would recommend this hotel for families to enjoy Puerto Vallarta! We really enjoyed our stay with just a couple of negatives. First the shower in our room would not drain and it flooded the bathroom. We called to have it fixed and they came but still didn't work. Called again and they sent someone again while we were gone and it never got fixed the whole week. It took every towel to prevent water from getting to the rest of the room.Second was the buffet! Very disappointed in the dinner buffet we tried one night for Italian food. Yes this is Mexico but the food was not good at all. Meats were fatty, there were bugs landing in the vegetables and I saw them scoop the bug but kept the tray in line. It is an outdoor restaurant so I do understand. But at 300 pesos a person we were upset cause food outside the hotel is much cheaper and WAY better!Finally I had an issue with one of the front desk clerks, I think his name is Fabricio. I would frequently exchange dollars for pesos before we left for the day. On one occasion I asked him for an exchange and he said he was out of pesos. I asked where I could go to get some and he suggested the hotel next door. As I was walking towards that hotel security stopped to ask me where I was going. When I told him he said I could not go to another hotel. He radioed Fabricio and asked if he had pesos and he said yes. So security walks me over to the front desk again when I got there I asked why he did that and he just smirked. Anyway got the pesos and avoided him for the rest of the trip!Again none of these issues would prevent us from staying there again!

  • TPH_12 : Orangevale, California
Too Many People for the Space

We recently spent a week at Plaza Pelicanos Grand Beach Resort. The resort is older, but is maintained pretty well. The grounds are very nice and the room we stayed in was very comfortable and clean (1301). We found the staff to be very friendly, but the service was a bit poor. The resort offers all-inclusive packages, so those choosing not to participate will find it difficult to gain access to the pool bar, and in some cases restaurants. When we did get a drink or something to eat it was ok. We hear the same from others during the week we were there. The pool area is nice, but way too small for the amount of people staying at the resort. It was so crowded on some days that we chose to leave the resort for other activities. All-in-all it was not a bad stay, but by far was not the best stay I have had over the years I have been visiting PV (30+). There are so many offerings in the PV area, so I most likely would not return to the Plaza Pelicanos Grand Beach Resort.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks daily
  • A la carte dinner
  • Domestic drinks from 10am-11pm
  • Theme nights
  • Daytime tennis
  • Non-motorized watersports
  • Introductory scuba diving lesson in pool
  • Daily activities
  • Nightly entertainment
  • 74 rooms
  • 3 restaurants including 1 a la carte
  • 2 snack bars
  • Bars including 3 swim-up bars
  • 4 pools, two with kid's area and 1 adults only
  • Jacuzzi
  • Multi-use garden field
  • Beach club
  • Poolside games
  • Tennis
  • Games room
  • Medical service (fee)
  • Safety deposit boxes at front desk (fee)
  • Wireless internet (fee)
  • Meeting and conference rooms (fee)

Grand section room, ocean, garden or pool view includes:

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Full bathroom
  • Safety deposit boxes (fee)
  • Max occupancy 4 persons
  • Balcony or terrace
  • Bathrobe for use during stay
  • Personalized check-in with welcome cocktail, room service from 7:00am to 6:00pm, premium beverages, poolside waiter service, 24 hour food and beverages according to a established plan, tea time from 5 pm to 6:30 pm at the terrace with book readings, use of games room, use of Gym.

Kids Deals - Kids 6 and under stay and eat free when sharing with an adult.

For the Kids - Kids 4-12 enjoy supervised children's activities at the Kids' Club 10am-1pm and 2pm-5pm.

Honeymoon Special - Includes: bottle of wine, and fruit basket. Please request at time of booking & proof of marriage required at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Plaza Pelicanos Grand
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Plaza Pelicanos Grand Beach Resort
Jose Clemente Orozco # 131 Zona Hotelera Las Glorias, Puerto Vallarta 48300 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.