Plaza Pelicanos Grand
- What's Included
- All Inclusive Features
The Plaza Pelicanos has a true Mexican feel to it. It's beautiful and recently renovated. The rooms are very simple; be sure to ask for an alarm clock at the front desk! The grounds are well kept. The pool is huge, with a swim-up bar, but the service there isn't so great. The restaurants have excellent service however, and amazing food. This hotel has virtually NO beach. There are no activities either. This hotel is more for R&R, and quiet clients looking for a basic, simple place to stay. The tower at this hotel is all timeshares, so watch out for timeshare reps!
The grand Pelicanos resort was nice and inexpensive. We enjoyed our stay again. We have been here one other time years ago.The resort is a little outdated ,but in 6 months there will close it and remodel the entire resort. All the people were very nice and we had no issues with anyone. Best part is the resort is 4 blocks from the Mega grocery store and a a taxi to the town -Malecon was $80 peso! We are mossy in town with the local restaurants, very good and cheap! The grill at the pool had great food!
Puerto Vallarta is a beautiful location. Probably my favorite location in Mexico. Most of the locals are very friendly and happy to have your business. Even in the Trump era. That's what makes this experience so disappointing. Beginning with check in, we never felt welcome. They start the process by making you put on one of those plastic event wrist bands. You know the ones that are tight and pull the hair off your arm. I felt like cattle being tagged for tracking.After two days of trying to deal with the band, I took mine off. First, it was uncomfortable and made sleeping difficult. Second, I might as well have been wearing a sign that advertised I was a tourist primed for mugging. We returned to the hotel after a night at a really cool location that used to be owned by director John Houston. They now ferry visitors to the remote location for dinner and a show called Rythm of the Night. Check out my review on that experience -- it is definately worth the time and expense.Back to my concentration camp story. We return to the hotel, and are accosted by security as we come in the door. The same security that are no where to be seen during the day when you need help with a taxi or some other issue. We explain that we took off our bands because they made us uncomfortable. We try to continue to our room, but are ushered back to the front desk. I produce my room key and ID, and the lead security person tells me I have to wear the band. I explain that I don't HAVE to do anything. That's when the lead security man tells me that if I don't like the rules, I don't have to stay here. He's right, and I won't ever again.In addition to the poor customer service, the food on property is mediocre at best, and if you don't pay for the all-inclusive (and you shouldn't, it's a terrible deal) it is expensive. To be fair, the rooms are nice and the housekeeping staff work hard. Overall, the property feels old and tired.With so many amazing places to stay (if you want to splurge for a truly one-of-a-kind experience, check out Hacienda San Angel), skip this joint. They really don't care if you're here or not. As security reminded me, I don't have to stay here.
Stayed in a 2 bedroom "suite" room. It was a one bedroom suite room with a door to a conjoining 2 bedroom room that they unlocked and had together. More than enough room for two couples! The room had everything we needed with a kitchenette with stove, fridge and microwave. We cooked some small breakfasts in the room to save money and it worked perfectly.The pool area and beach area were great and offered a lot of relaxation time. The hotel staff was also wonderful and very helpful in giving us tips for places to go and how to get places. After arriving, they offered us a free tequila tasting and tour for the next day and we decided to go. The tour was very informative and we went to a local shop where our guide told us all about how they make tequila and gave us tastings and tips on how to look for good tequilas. We ended up buying 3 bottles and have a lot more knowledge from the experience. The hotel is close to a bunch of little shops and some restaurants (go to el Camaron Express!) And you can hop on a blue bus marked Centro to get a $7 pesos and around 10 min ride to the malecon. Great stay at plaza pelicanos!
I especially appreciate a waiter by the pool area, His name is Gerardo or "Jerry", he was especially nice, courteously, and got to know my family well. His service was above and beyond what I expect at a resort. (His supervisor is Raul). Gerardo always greeted us and made us feel at home as well as anticipating our needs. I want to give him a huge thank you!
We were given a complimentary week's stay via a travel club we joined. Neither of us had been to PV, so we thought, why not? It was a great experience at an above-average hotel. We opted to purchase the all-inclusive plan, and for an additional two hours of our time (listening to a time-share sales pitch), we were given a nice discount on that package. It was well-worth the cost. Per the title of this review, it was the employees who made the experience - especially Pedro and Humberto (at the pool). They took such good care of us! The restaurant staff was always gracious and ensured our needs were attended to as well. It was a pleasure to spend the week there. One drawback was the musty smell in our room and the slow-draining shower. The front desk explained since these are timeshares, it may have been awhile since that room had been occupied. Ok. Beyond that, this was a nice place to stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks daily
- A la carte dinner
- Domestic drinks from 10am-11pm
- Theme nights
- Daytime tennis
- Non-motorized watersports
- Introductory scuba diving lesson in pool
- Daily activities
- Nightly entertainment
- 74 rooms
- 3 restaurants including 1 a la carte
- 2 snack bars
- Bars including 3 swim-up bars
- 4 pools, two with kid's area and 1 adults only
- Multi-use garden field
- Beach club
- Poolside games
- Games room
- Medical service (fee)
- Safety deposit boxes at front desk (fee)
- Wireless internet (fee)
- Meeting and conference rooms (fee)
Grand section room, ocean, garden or pool view includes:
- 1 king or 2 double beds
- Cable TV
- Full bathroom
- Safety deposit boxes (fee)
- Max occupancy 4 persons
- Balcony or terrace
- Bathrobe for use during stay
- Personalized check-in with welcome cocktail, room service from 7:00am to 6:00pm, premium beverages, poolside waiter service, 24 hour food and beverages according to a established plan, tea time from 5 pm to 6:30 pm at the terrace with book readings, use of games room, use of Gym.
Kids Deals - Kids 6 and under stay and eat free when sharing with an adult.
For the Kids - Kids 4-12 enjoy supervised children's activities at the Kids' Club 10am-1pm and 2pm-5pm.
Honeymoon Special - Includes: bottle of wine, and fruit basket. Please request at time of booking & proof of marriage required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Plaza Pelicanos GrandPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Jose Clemente Orozco # 131 Zona Hotelera Las Glorias, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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