Plaza Pelicanos Grand
- What's Included
- All Inclusive Features
The Plaza Pelicanos has a true Mexican feel to it. It's beautiful and recently renovated. The rooms are very simple; be sure to ask for an alarm clock at the front desk! The grounds are well kept. The pool is huge, with a swim-up bar, but the service there isn't so great. The restaurants have excellent service however, and amazing food. This hotel has virtually NO beach. There are no activities either. This hotel is more for R&R, and quiet clients looking for a basic, simple place to stay. The tower at this hotel is all timeshares, so watch out for timeshare reps!
Hotel was fine our room was small and no fridge but i gotta say very clean an no smalls, we spent very few time there so it was good enough to just sleep. I guess November was a low season for Americans and Canadians cuz was full of Mexicans which make it really fun a lot of energy good vibes happy people love that!!!! Food was good if u are Mexican would love it, everyday different option jejej Staff very friendly and helpful the guys from the bar where amazing to us we had a great week PV Sky-bar just amazing!!!!! Sad that not many people goes there we really enjoy the karaoke night Price we paid was cheap so no major complains
This was the first time I have stayed at Plaza Pelicanos. Four of us shared a unit in the Tower section of the resort. We had a 1 bedroom unit with two bathrooms and a small kitchen which was perfect our needs. I never do all inclusive in PV because of all the fantastic restaurants in the area. Some of the pluses include:-cleanliness of room, pool area-friendliness and helpfulness of staff, especially Silvia our housekeeper-views from the rooftop bar-central location within easy walking distance to great restaurants and shopping. Only a quick bus or cab ride to the Malecon and downtown. All in all we enjoyed a terrific week at Plaza Pelicanos and would return again
Arrived at this hotel after staying a week in a 5 star resort in the Marina area. The front desk was not welcoming and somewhat surly. We had a lovely studio room on the 4th floor. There was no elevator in our building. Climbing the flights of stairs in high heat and humidity was not fun. There was no wi/fi in the room so you had to go to the lobby to connect. We ate at the breakfast buffet one time. The omelet maker was excellent and the food selection was not appealing. One of the refrigerators for the fruit was leaking water, making for a dangerous trip around the area. Towels were thrown down, but it still looked cheap and hazardous. The pools were excellent and the food at the snack bar was excellent. We found the waiters/bartenders were pleasant and cheerful. If you come to this hotel I would request a room in the newer tower and have use of the elevator. I feel there are better options for hotels in Puerto Vallarta, so we will not return.
The check in experience was awful thanks to a rude and unpleasant receptionist. Despite requesting a room with an ocean view, we were put in a room directly beside, at ground level, the kiddies pool. I requested a different room and was begrudgingly given a room on the 2nd floor with a view of the local rubbish heap. Once the tour/sales staff realised we were not US or Canadian citizens & wouldn't be investing in timeshare we were dropped like hotcakes. We booked online through Booking.com but actually could have got a better deal as walk in customers. The food was generally ok, but the fish was a big disappointment. In such a place as Puerto Vallarta the fish should be exceptional and fresh. You can get better, juicier, fresher fish at the taco stand on the main road in front of the hotel.
This hotel provides better service than 5* hotels that we have been to. I think that is because it is smaller size, more like a boutique hotel.We were here for my husbands 50th birthday and the resort manager Eladio Maturano made sure we were happy and well taken of. Thank you Eladio for the lovely birthday cake, decorations and wine in our room. Our room had a lovely balcony and a view of the pool and court yard. Palm trees blocked the ocean view but also the sun and that is fine with us. I used the bath robe and slippers every morning as I sipped coffee on the balcony. I am not one to have my towels changed every day and simply draped them over the shower curtain rod to dry them.The room was kept very clean, No towel art that I love. LOL The AC worked well and kept us cool.They do have an adults only infinity pool and the lovely daybed area is also a quite kid free area. I loved reading and napping in the shade (I am very fair skinned) of the daybed while my hubby cooked in the sun on his lounger. The waiters would come by and ask if we needed anything to eat or drink, great service at the pool areas. There is a family pool that they did activities at, looked like they were having fun. It would have been nice to see the activities crew do more laid back things like bingo, bocce ball and poker. They did do them but not very often..... sad.Breakfast is a buffet but they do have a cook station for eggs and bacon that was very good. We enjoyed all of the fresh fruit and yogurt each morning. Lunch is a buffet and they also set-up a grill in the court yard and grilled different meats each day along with salads, veggies and a starch or two. VERY GOOD! You can also get snacks (burgers, hot dogs, fries, nachos chips with all the fixings) all day at the pool bar. They have tables in the shade or sun for you to enjoy you snack. We ate a few dinners at the buffet and it was good. We ate most dinners at the a al carte. They had 3 or 4 theme menus and they were all very good. We picked something different each time. It was nice to most of the guests dressed up for dinner at the a al carte, makes for a better ambiance. Service was outstanding from all of the staff. The sky lounge has STUNNING views of the bay day and night. On the back side they have two big whirlpools. They have big comfy patio loungers and sofas along with tables and chairs, in the evening it is adults only and the bar is open. The bartender kept us happy topping up our drinks, did not even have to ask. Great appetizers that they brought out. I wish we could have ordered some to snack on with our AI plan, nothing big, maybe 3 spring rolls or something like that? They had Karaoke one night and a small band once as well. It would have been nice to see a bit more evening entertainment in the sky lounge.They did a show every night and they were good. More of a family style show that the kids enjoyed.The location of the hotel is very convent, you can walk to the malecon, marina (long walks) or take a bus. Walk the beach either direction. The Mega store is just down the street for anything you might need to buy.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks daily
- A la carte dinner
- Domestic drinks from 10am-11pm
- Theme nights
- Daytime tennis
- Non-motorized watersports
- Introductory scuba diving lesson in pool
- Daily activities
- Nightly entertainment
- 74 rooms
- 3 restaurants including 1 a la carte
- 2 snack bars
- Bars including 3 swim-up bars
- 4 pools, two with kid's area and 1 adults only
- Multi-use garden field
- Beach club
- Poolside games
- Games room
- Medical service (fee)
- Safety deposit boxes at front desk (fee)
- Wireless internet (fee)
- Meeting and conference rooms (fee)
Grand section room, ocean, garden or pool view includes:
- 1 king or 2 double beds
- Cable TV
- Full bathroom
- Safety deposit boxes (fee)
- Max occupancy 4 persons
- Balcony or terrace
- Bathrobe for use during stay
- Personalized check-in with welcome cocktail, room service from 7:00am to 6:00pm, premium beverages, poolside waiter service, 24 hour food and beverages according to a established plan, tea time from 5 pm to 6:30 pm at the terrace with book readings, use of games room, use of Gym.
Kids Deals - Kids 6 and under stay and eat free when sharing with an adult.
For the Kids - Kids 4-12 enjoy supervised children's activities at the Kids' Club 10am-1pm and 2pm-5pm.
Honeymoon Special - Includes: bottle of wine, and fruit basket. Please request at time of booking & proof of marriage required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Plaza Pelicanos GrandPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Jose Clemente Orozco # 131 Zona Hotelera Las Glorias, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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