Plaza Pelicanos Grand
- What's Included
- All Inclusive Features
The Plaza Pelicanos has a true Mexican feel to it. It's beautiful and recently renovated. The rooms are very simple; be sure to ask for an alarm clock at the front desk! The grounds are well kept. The pool is huge, with a swim-up bar, but the service there isn't so great. The restaurants have excellent service however, and amazing food. This hotel has virtually NO beach. There are no activities either. This hotel is more for R&R, and quiet clients looking for a basic, simple place to stay. The tower at this hotel is all timeshares, so watch out for timeshare reps!
We stayed here in January as we flipped our timeshare and had a 2 bedroom suite for one week. The rooms were far better than expected. VERY CLEAN with daily cleaning service. King size bed for one unit and 2 double beds for the other unit with a kitchenette in the middle. 3 full bathrooms were in our unit. Great towels and linens too. TV was mostly in spanish - english channels were sparse and not great to watch. We didn't get the wifi based on the reviews saying it wasn't great - so we used it around the pool that was free and the service was fine. there is also a computer room for RCI members to use if needed for email etc... Service is excellent at this resort. Resort is well maintained - didn't notice anything that was in need of repairs. The staff are very friendly and accommodating. The resort is small - you can't get lost - one main pool with a small pool for kids on the side. Resort is right on the beach. Watch out for street peddlers - as soon as you walk onto the beach they hound you. Location was perfect for this hotel - Mega grocery store is a 5 minute walk - there are drug stores and convenience stores just outside the resort and a very quick bus ride for 25 cents will take you to the Malecon and downtown PV. Best part of this resort is that it's not a mandatory all inclusive. There are so many great places to eat in PV that you don't want the meal package. They really only have one dining room with special themed nights during the week. We had the odd lunch there and the food was basic - nothing fancy. We spoke to those on the meal plan and the drinks are smaller with the cheaper booze and basic food. Go out and enjoy the many bars and restaurants of PV - you don't need the all inclusive here but the resort is fun. they have activities each day. Eric the coordinator is a nice guy - aqua fitness is a good workout with beach and pool volleyball daily. Guests seemed to enjoy it. Pelicanos has a beautiful roof top patio - only for adults with new furniture and a great bar with amazing views. Be sure to check it out. They have nightly entertainment - it's very loud! The sound echos are carries through out the resort and hallways. We faced outside the hotel with a side view of the ocean - if you have an interiour view with the pool - you will find it very loud. Entertainment goes on until 10 or 11 pm. If you have kids are wish to go to bed early - you will find it loud until the musical show ends. I would definitely go back to this resort if it was an option based on location and the non madatory all inclusive. Our family had a good time.
The hotel encircles the pool which is very loud with loud music always playing, kids screaming, water exercise classes and a nightly show 9:30-10:15pm every night. They start speaking over the loud P. A. at about 11am. People let their children run free and yell as loud as they want. There were gangs of kids - unattended by adults, running around the hotel being obnoxious. They would scream down the hallways, which are made of marble, so they echo. They would knock randomly on all the doors and run away laughing. This went on all day. We did later find out that a boys soccer match was this week, so maybe that's why there were so many kids. Still, a little hotel security roaming the halls would've been nice, especially after we complained. (And especially when you see staff in the lobby not doing anything.)I did like the fact that we had 2 different rooms with a full bathroom in each. No tub though in either bathroom. A little kitchenette was nice to be able to make eggs in the morning- just remember to buy salt and pepper. None of those sort of things are in the room.Overall the place in clean. Room a little musty smelling. But it just doesn't seem like their execution is very good. The beds are hard causing you to toss all night. Our bathroom door knob was falling off. Our first front desk person didn't take our credit card on check in so they had to call us to bring it down later. They got nervous if we charged more than 600 pesos to the room (=$60 US). "Welcome package" that they keep reminding you to ask for is just a lady that calls herself "the concierge" who really tries to sell you a timeshare and gives you a packet of tourist information, that we never read. And speaking of time share people- they will accost you every single time you come and go from the hotel. (They are in the lobby.) This alone is a reason not to stay here. Also I got sick the day after eating at their restaurant. (Had bottled water, but drank it with their ice and had a few bites of salad with my sandwich.)Side note- My friend who is Mexican said that I traveled during the week when Mexicans take their vacations, (not that this mattered to us.) May 1st is their Mexican Labor Day and May 5th is Cinco de Mayo (obviously).
My trip started off terribly, delayed and cancelled flights and lost baggage. I arrived to Plaza Pelicanos and their excellent service was a breath of fresh air. We visited family members staying at a different resort and their service was nothing compared to Plaza Pelicanos. The location is perfect, just a very short (and cheap) cab away from the Malecon. There is a beautiful sky bar with amazing views and there are plenty of awesome spots to lounge around. I truly enjoyed my time in PV and the Plaza Pelicanos surpassed my expectations.
We spent a week at this resort in April of 2017. As we had never been there before and won the trip in an auction, we had limited expectations. It turned out to be a spectacular trip and we highly recommend this resort to anyone looking for a very comfortable, clean, family friendly vacation. The facilities are great...a big swimming pool, a very comfortable room, a location right on the beach, a very friendly and helpful staff, very good food and located just a short bus ride from downtown Puerto Vallarta. Mr. Eladio Maturano Aguirre, the general manager, was very accessible and helpful. We could not have been more impressed with our time there.Dennis and Catherine Hamlett
This has been my 9th year staying at the Plaza Pelicanos Grand Beach Resort and its like my 2nd home for 9 days. The price is very reasonable, the hotel and grounds are very clean, the waiter staff/bartenders all around are great super friendly; Gerry, Victor, Pedro, Yahir, Mario, are the best!! They make sure all of the visitors are happy and well taken care of. The location of the resort is perfect and you go walk to the malacon, or the bus is very close near if you want to experience that. The maid staff made sure our room was clean in a timely manner. All of the food was very good. Can't wait to go back soon.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks daily
- A la carte dinner
- Domestic drinks from 10am-11pm
- Theme nights
- Daytime tennis
- Non-motorized watersports
- Introductory scuba diving lesson in pool
- Daily activities
- Nightly entertainment
- 74 rooms
- 3 restaurants including 1 a la carte
- 2 snack bars
- Bars including 3 swim-up bars
- 4 pools, two with kid's area and 1 adults only
- Multi-use garden field
- Beach club
- Poolside games
- Games room
- Medical service (fee)
- Safety deposit boxes at front desk (fee)
- Wireless internet (fee)
- Meeting and conference rooms (fee)
Grand section room, ocean, garden or pool view includes:
- 1 king or 2 double beds
- Cable TV
- Full bathroom
- Safety deposit boxes (fee)
- Max occupancy 4 persons
- Balcony or terrace
- Bathrobe for use during stay
- Personalized check-in with welcome cocktail, room service from 7:00am to 6:00pm, premium beverages, poolside waiter service, 24 hour food and beverages according to a established plan, tea time from 5 pm to 6:30 pm at the terrace with book readings, use of games room, use of Gym.
Kids Deals - Kids 6 and under stay and eat free when sharing with an adult.
For the Kids - Kids 4-12 enjoy supervised children's activities at the Kids' Club 10am-1pm and 2pm-5pm.
Honeymoon Special - Includes: bottle of wine, and fruit basket. Please request at time of booking & proof of marriage required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Plaza Pelicanos GrandPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Jose Clemente Orozco # 131 Zona Hotelera Las Glorias, Puerto Vallarta 48300 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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