Secrets Vallarta Bay Resort and Spa
- What's Included
- All Inclusive Features
I stayed at Secrets Vallarta Bay from September 29 - October 7. The service was amazing during check in, they discovered I was a destination wedding travel agent and were very excited to show me around. My room was incredible. I got the 12th floor and that tub was amazing. Room service was quick and delightful. The only thing was that the property was very loud, all during the day I could hear the speakers from the entertainment staff through my closed balcony door. I ate at every single restaurant and spoke to quite a few staff members. Did you know (just like Dreams Tulum) that Alex the GM has set up a program so that the staff's children have the opportunity to go to college/university? Its amazing!If you get a chance, there is a secret chefs table in a glass room in the middle of the VERY CLEAN kitchens downstairs? The master chef will arrange for a special menu and you will be treated like Royalty. I was able to do this one night and it was amazing!! Well done Secrets!
Outstanding staff and customer service. Cesar was amazing! The resort is beautifully landscaped, and lots of art throughout. our room was huge, romantic, with a beautiful view. A/C was super cold and room was super clean. The pools were beautiful and plenty of chairs (claim a chair before breakfast if you'd like a certain spot). The beach is pebbley & rocky in spots, but not as dramatic as some of the reviews. Plenty of activities offered, like morning yoga, daily. The restaurants were great, with an excellent variety of offerings. *DRESS CODE** be sure to pack accordingly: men need collared shirts, long pants & closed toe shoes, ladies: blouse/skirts/dresses or pants. The resort offers same day laundry service on weekdays (in before 11am), so no need to pack a new outfit for each night What makes everything about this resort so outstanding, is the staff. They're cheerful and helpful and so attentive. Tips are appreciated so much. The exchange rate in town is better than at the resort (you'll need your passport to exchange). We didn't want to join any group excursions, but for the same price we would've spent, Cesar arranged private outings for us, with our own driver, one to the mountains. All in all, it was exactly what we paid for, exactly what we expected and exactly what we hoped for. A beautiful week, at a beautiful destination, at an all-inclusive resort, with an amazing staff. We would love to return.
You need to go to the Oceana restaurant and see Manuel Novoa. He is amazing and catered to our every need. He definitely made our experience even better during our stay!!! We are here for a week with friends and we needed a dinner out with good times and great service. We received it with Manuel.
We went here for a wedding. Beautiful all inclusive resort with a beautiful setting. It appears that all rooms have an ocean view. Sunset was amazing. Very friendly staff and good food. JERRY even cleaned my sunglasses! I counted 13 pools. It is easy walk down the beach to old Puerto Vallarta to walk around town. Our package included transport from the airport. No need to rent a car.
There are landmines to trip over, all over this resort. I tripped and fell and it ruined my vacation. They also will try and sell you everything under the sun. Nothing is free. Don't let the all-inclusive fool you. Don't ask for anything special, it will not be provided. My room had no air-conditioning and I was moved to an inferior room, even though the resort was not near at capacity.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited-Luxury� service
- Full breakfast, lunch, dinner and snacks
- Theme parties and entertainment
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24-hour room service
- 24-hour dining at cafe
- Golf driving range
- Non-motorized watersports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Nightly entertainment
- 271 spacious suites
- 5 a la carte restaurants, 1 Buffet, 1 snack bar & 1 cafe
- 4 bars and lounges
- 3 Pools
- Spa (fee)
- Fitness centre
- Tennis court
- Business Center (fee)
- Wireless internet access
- Meeting Rooms Available (fee)
- Medical Services (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Shopping Village includes: gallery, jewelry, tobacco shop, coffee shop, bar & more.
- 1 king or two double beds
- A/C with individual control
- Secret box
- Hair dryer
- Turn down service
- Mini-bar refreshed daily
- Alarm clock
- Iron and ironing board
- Electronic safe
- Satellite cable TV
- Internet access
- Bathroom with soaking tub and double vanity sinks, shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod dock
- Full living room
- 629.27 Sq.Ft.
- Maximum 3 adults
- Private Preferred Lounge
- VIP Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper in room every day
- Free internet access in suite (with your own laptop)
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's
Resort Location Map
Secrets Vallarta Bay Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Siquerios No. 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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