Secrets Vallarta Bay Resort and Spa
- What's Included
- All Inclusive Features
We had a great stay at the secrets in puerto Vallarta. The hotel is located on the beach (which is somewhat rocky-bring water shoes) and closeby to many shops and is a couple miles north of the historic part of puerto Vallarta. We walked north to the mall and south to the historic part of the city with no problems. The hotel is half secrets and half now so the restaurants that are shared by both resorts are very busy. Dining at slightly off hours is what I would recommend. Go right when they open or after the main rush. Checkin was a bit rocky and confusing. We had to wait about forty five minutes to check in and then our room wasn't ready so we hung out at the pool for a little bit. Room service was fast and reliable. They did not refill our fridge on the last full day which was kind of frustrating. The service at the pool was a little spotty and if you went to go get a drink, they seemed kind of irritated. The activities at the beach were great. They had sand volleyball, sea kayaking, paddle boards and many more activities. There was also live music every night at the bar in addition to the schedule performances. The servers at the buffet, French restaurant, oceana, and both coffee bars were awesome. If you want a little quiet time and board games, we highly recommend the preferred club. We were very sad to leave and look forward to going to another secrets resort in the near future!!!
I just returned from staying at Secrets Vallarta Bay. My husband and I and my son and his wife were there for a week. I have to say we enjoyed the resort and the town of Puerta Vallarta. The resort was fine, but it can't compare to Secrets The Vine in Cancun. The resort is attached to Now Amber, which is a family resort. I personally go to Secrets resorts because they are adults only. I didn't like to have to go to the family resort attached to have dinner with screaming children. The food level is ok, definitely not the quality of the other Secrets resorts. The service was marginal, they really need more staff. Some of the waits for dinner exceeded an hour. This did not work well for us since my husband is a diabetic. Upon arrival, I asked for an additional refrigerator to keep insulin in, I had no problem with this request in Cancun. I was told there were no additional refrigerators available, that would have been tough if someone's actually broke. All in all, most of the staff was willing to be helpful and they were polite and considerate. Probably won't return to this resort, but overall Puerta Vallarta is a fun town.
I've been here for almost two weeks now and have found it pretty average. This is not a 5* resort and is let down on lots of fronts. The service is poor, not enough staff on duty to accommodate the number of guests. The pool/beach area is totally overcrowded and there is not one place to have any piece n quiet. There are loads of Americans and Canadians who come for 3/4 nights and just drink from dawn to dusk. I've nothing against that however due to the racket they constantly make you can't get a minutes piece as the hotel had nowhere to accommodate this. The room servicing leaves a lot to be desired and on one occasion my room still hadn't been done after 6pm and two reports about it. The hotel overall is in need of a makeover, unfortunately for last 3 days workers have been next door to my room at 7.45 making noise and moving furniture. The rooms are okay but little details like patio doors not operating properly, loose light switches and loose taps leave it behind other resorts. The restaurants are okay but can be hectic with 2 hrs waits to get a table. The pools are freezing cold and beach is gritty. The Pacific ocean is also freezing with huge waves. Local vendors constantly hassle you on beach too. The resort is AM Resort and they are always trying to sell you something. Tried the Spa...don't pay too much as it's a huge let down. Went out a few times, was told to go to the Malecon, Marina and Romantic Zone. Malecon is a toiley flea market area whereas the Marina and Romantic Zones are lovely with loads of good restaurants.These reasons are why I only rated it 3*.
We originally had booked a preferred room on the Now side but, we were upgraded to the Secrets side on arrival. We were checked in at the Preferred check-in. The lounge is just behind and has a bartender and snacks throughout the day. The room was clean and roomy with an ocean view. We slept every night with only the screen closed so we could listen to the ocean waves. The food was excellent. Every restaurant they give you a 5 star fine dining feel. The meals maybe a little longer but, they never felt too long. The entertainment staff here is great. We played the crazy games, poker, and beach volleyball. They always had things for us to do and called us by name all week. They work extremely hard to keep everyone entertained and having fun. The nightly shows were good and the night club was ok depending on what crowd was there at night. The sunsets from the beach are stunning. We love this resort and we would go back in a heart beat.
Beachfront store in your face was the only negative mark here. Food was above average compared to other all inclusives. Staff was great everywhere we went. Especially Octavio, and Alejandro in Preferred club, and Fernando poolside. Thank you for making our vacation worth coming back again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited-Luxury� service
- Full breakfast, lunch, dinner and snacks
- Theme parties and entertainment
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24-hour room service
- 24-hour dining at cafe
- Golf driving range
- Non-motorized watersports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Nightly entertainment
- 271 spacious suites
- 5 a la carte restaurants, 1 Buffet, 1 snack bar & 1 cafe
- 4 bars and lounges
- 3 Pools
- Spa (fee)
- Fitness centre
- Tennis court
- Business Center (fee)
- Wireless internet access
- Meeting Rooms Available (fee)
- Medical Services (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Shopping Village includes: gallery, jewelry, tobacco shop, coffee shop, bar & more.
- 1 king or two double beds
- A/C with individual control
- Secret box
- Hair dryer
- Turn down service
- Mini-bar refreshed daily
- Alarm clock
- Iron and ironing board
- Electronic safe
- Satellite cable TV
- Internet access
- Bathroom with soaking tub and double vanity sinks, shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod dock
- Full living room
- 629.27 Sq.Ft.
- Maximum 3 adults
- Private Preferred Lounge
- VIP Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper in room every day
- Free internet access in suite (with your own laptop)
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's
Resort Location Map
Secrets Vallarta Bay Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Siquerios No. 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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