Secrets Vallarta Bay Resort and Spa
- What's Included
- All Inclusive Features
This is our second stay at the Secrets/Now Amber Resort, having stayed there last year in February for a week as well via an Apple vacation booking. Last year we stayed on the Now side and enjoyed it, high room, 2200, great view ocean and south, you can see downtown PV from this side. This year stayed on the Secrets side, again high room 2201, great ocean view and looks north. Being a couple we enjoyed the Secrets side better, you have access to more of the restaurants without having to make reservations. Breakfast was our favorite meal at the Market Café, Anali was a wonderful hostess who always greeted us with a smile. Diana, a waitress there also, always greeted us with a reminder that the day was excellent and made sure the mimosas where there with the coffee. Iris was working the egg/omelet station and did a great job there with a smile the entire time. Her station was always our first stop. After breakfast we headed to the beach and with the help of Isrrael and Ezekiel at the waterfront we checked out a kayak for two 5 of the 7 days and paddled up to the harbor where the cruise ships docked and alternately in the other direction past the Malecon to the river and back. They even tried to help me learn paddle boarding, but I didn't last long with that. The only disappointment was that the Hobe Cat they had available to take out was not serviceable at the time, as they were waiting for a part for the sail/mast to come in. Check in was friendly and efficient, but they want to try and get you to sign up for activities and sitting in on a time share pitch later in your stay before you go up to your room, which feels a little rushed. The views from the lobbies of the ocean are very comfortable and a great place to watch the sun set from. The bellmen were all very helpful in getting you cabs and giving you some idea how much cabs cost based on where you were headed when going off property. Its an easy 20 minute walk to the Malecon or 5 minute cab ride there from the hotel. Our best meal was arranged by Jose at Oceana, the seafood restaurant on the Secrets side, this time. He was managing the restaurant when we met him the first night we ate there and he tried to track down a wine for us that they were out of. He was very apologetic, but took the time to make sure everything was going well. We shared with him that the fish the previous year there had been disappointing the way it had been prepared as it had been overcooked. He was familiar with the problem, explained why it had happened, and when we indicated that we would love to see the sunset while eating there our last night he assured us that he could have a table for us and that he would make sure that the fish was not overcooked. To his word we arrived and he had a great table set with rose petals on it, and they wine we were looking for the previous night was back in stock. He really went out of his way to make sure that we had a great experience. He was an excellent leader who cared very much about his customer and those working with him to deliver a memorable experience for us. And yes the fish was great. One day on the beach during our week stay they cook fresh mahi mahi on the beach at lunch and it was great as well. Otherwise we enjoyed the French and Mexican restaurants. The coffee shops on the main levels of both towers have great cappuccino and desserts to pick from if you need a little something during the day or evening, and try to make a little animal head design on the foam of your cappuccino.The room was very comfortable and enjoyable on both sides each time and quiet once the evening ran down. The grounds were very clean and well kept. We went off property a couple of times. One night to go to the Art Walk on Wednesday night, another night to for dinner downtown, and once to go shopping at the Marina area. The only thing I did not enjoy much was that when they play music poolside or in the lobby areas, the volume always seems to be turned up too high for me. I like the tropical breezes and the sound of the ocean with an occasional satisfied slurp of a straw finishing a mango margarita being the only music to my ears. Several other visitors there whom we spoke to were repeat customers who, like us, enjoyed the proximity to town and the airport, the climate, the extremely nice service oriented staff, and the clean beautiful facility. It is an easy vacation with good food. The staff from top to bottom really works hard to provide you with a happy friendly experience that makes you want to come back, which we hope to do in the future and some day stay more than a week.
We had such a great time at this resort we are going back in November and February. The property has amazing views, the food was fantastic and the staff went out of their way to make sure we had a great vacation.
I spent two wonderful weeks at Secrets Vallarta Bay with a close friend to help her celebrate a decade birthday. Of course, from all my previous visits to this wonderful resort, I knew they would make this birthday very special. And they did! Alberto Fuerte, the Maitre D' at Bordeaux is not only a wine expert, but also a warm, friendly man that is masterful at his job. Hugo was our waiter in the wine room on our last night and he was so friendly and attentive. Lamb, beef filet, and salmon are all amazing at this restaurant. Breakfast at the Market Cafe would not be the same without Humberto and his attentive care. Raul and Safafin also make sure you have a tasty breakfast and always have a full coffee cup. At home, I eat a very small breakfast. At Vallarta Bay I have huge breakfast of fruit, pastries, meats of all kinds, and wonderful egg dishes.
When you think of vacation you think about people taking care of you, attending to your every need, waiting on you hand and foot. Well look no further than Secrets! The Vallarta bay is my second Secrets resort and it maintained or exceeded my expectations. The resort is amazing from when you are greeted by Maria deJesus upon arrival with a drink of your choice and walk through of the facility to Renne in the Excursions desk who I was told by several guests is the "Get the job done gal! to the amazing pool waitstaff that cater to your every whim. They do this all with gratitude and pleasure, never the pressure to tip. But if you do decide to tip (which based on this service a dollar here and there is nothing) they will never forget your name, and drink of choice and that drink will never see the bottom of the glass. The two best restaurants on the resort are Bordeaux and Capres, both are well beyond 4 stars - the Mexican and Japanese grill are just a distraction from the two best, if you are bored and want a change. Unfortunately if you want to go into the water this isnt the beach for swimming, the is a strong undertow and jellyfish, feet in the water up to knees will get you wet to your head with the waves. There is a town about an hour away that Renee can book for you that you can go to swim.A suggestion for the hotel - I would suggest to add to the daily event sheet a singles meeting at one of the bars, there were several singles at the hotel and it would be nice to meet up with others to go on adventures etc. Finally, think about the VIP program, its actually a good deal - they offered a 5 year deal for 4K, just enough to try out and see if you like it without the long term commitment. Honestly, I wish I purchased it, I am sure I would use their many resorts over and over again. You just CANT GO WRONG with Secrets - especially with NO KIDS!!!
Always stay secret hotel. Rooms are beautiful and maid service are perfection. Did not use the swimming pool but played golf. Breakfast are just ok but dinners are awesome. Bell boys are so friendly and helpful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited-Luxury� service
- Full breakfast, lunch, dinner and snacks
- Theme parties and entertainment
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24-hour room service
- 24-hour dining at cafe
- Golf driving range
- Non-motorized watersports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Nightly entertainment
- 271 spacious suites
- 5 a la carte restaurants, 1 Buffet, 1 snack bar & 1 cafe
- 4 bars and lounges
- 3 Pools
- Spa (fee)
- Fitness centre
- Tennis court
- Business Center (fee)
- Wireless internet access
- Meeting Rooms Available (fee)
- Medical Services (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Shopping Village includes: gallery, jewelry, tobacco shop, coffee shop, bar & more.
- 1 king or two double beds
- A/C with individual control
- Secret box
- Hair dryer
- Turn down service
- Mini-bar refreshed daily
- Alarm clock
- Iron and ironing board
- Electronic safe
- Satellite cable TV
- Internet access
- Bathroom with soaking tub and double vanity sinks, shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod dock
- Full living room
- 629.27 Sq.Ft.
- Maximum 3 adults
- Private Preferred Lounge
- VIP Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper in room every day
- Free internet access in suite (with your own laptop)
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's
Resort Location Map
Secrets Vallarta Bay Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Siquerios No. 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.