Secrets Vallarta Bay Resort and Spa
- What's Included
- All Inclusive Features
Best location and service in all of Mexico! The food was awesome, our room was perfect, the staff is second to none. Karisma, Edson, Roger, Albert, Alondra, Emillio, Christian, and Jamie were the best entertainment and security staff we have ever spent time with. True friends for life! The USA -vs- Cananda -vs- Mexico volleyball tournament (complete with medal ceremony) was a life time memory ( yes, the USA team threw down a perfect 7-0 record on medal day!!) Skip Cabo, skip Cancun (for sure) and book at Secrets Vallarta Bay if you are looking for the PERFECT vacation location for yourself, or your family!!
What a great week! Perfect weather, great food, best beach volleyball in all of Mexico!! Emillio in security on the beach set up our chairs every morning, Karisma and Edson were waiting for us on the beach to set the volleyball court up and play with us every day, no way it could have been better! Roger and Albert in the pool for the foam party were unreal! Alondra working on crafts with us between games, Christian delivering "dillas" every hour. The perfect vacation. We will be back!
Unlimited vacation club secrets vallarta bay gave us a wonderful relaxing vacation with good room good food good entertainment and GREAT service and people. WAIT staff were wonderful in restaurants and pool area.
A short but concise review.Waiting til the last minute to book your vacation isn't always a good idea, but sometimes it works out in your favour as in the case of Secrets. Initially we didn't want to spend the money it cost to go to Secrets but in the end felt the cost was well justified for a myriad of reasons.Having stayed at the Secrets in Huatulco in the past we were aware that it was a wonderful place to go, but after having arrived and getting settled in here we also realized this was a hotel that had it all together. The service is far and above any that we have had before in Mexico. The people an the service were the most genuine we have ever exerienced.We stayed in the premium club area and had our own check in desk. The only time we were approached or asked to look at time shares was at that point and the sales person realized after speaking with us a few minutes we weren't interested and so let it go quite quickly. Sometimes its the little things that make it all go right , and that is what it was there. Having a drink ready by the time you got up to the bar because the bartender remembered what you had ordered the night before, or knowing that we wanted tea and orange juice with our breakfast because we had ordered the same thing the morning before. Or the cook on duty at the omelette station knowing exactly what I wanted every single day. The food was quite good..tuna done fresh on the grill at dinner time or eating at one of the themed restaurants and knowing they would have something you would appreciate. We ate at the French restaurant twice and enjoyed it both times. The Mexican restaurant was really good and because my wife can't eat raw onions the waiter made her a fresh guacamole without and it tasted better than any guacamole I have ever had.Service for everything was top notch, from the beach bar to the check out at the end.The only drawback for us was the fact that it was quite rocky at our part of the beach. The sand was beautiful but unless you had water shoes getting in and out of the water was a somewhat debilitating experience. We solved the beach issue by walking 15 minutes down the beach to a small bay where there was no rocks and it seemed the locals all came to play.Rooms are spacious and contemporary with a soaker tub. Premium club rooms have a hot tub ob the deck but with glass walls there is the inability to strip down if you are so inclined.We asked for a dehumidifier as I always have issues with A/C and it was brought up to the room in less than a half an hour, made the stay much more pleasant for me.All that being said, and after being at about 15 all inclusives in Mexico, it is at the top of the list for a repeat stay.
Secrets is, for the most part, everything the reviews promise it to be. A truly five-star hotel in a gorgeous setting; with attentive, friendly staff.We visited early in new year, with two quiet days in which the hotel didn't feel very full - and then five days where it felt very full. The clientele was mainly Canadians and Americans, with English the primary language. The staff all seemed to speak the language really well, certainly with a greater degree of ability than my Spanish.The hotel itself is meticulously clean, with constant picking up, remodelling and reprinting going on.The WIFI works well everywhere, from rooms to reception to the pool - and even the beach. If you like to be connected, you'll be fine.A few niggles:Waiting for the LIFTS can be a lengthy experience at busy times. There are three, all in the same spot - and it's not uncommon to be standing around for a couple of minutes waiting.There are signs saying SUNBEDS should not be reserved and that people who leave their items on beds unattended for 30 minutes or more will have them removed. This is not enforced at all. People were reserving sunbeds from sunrise every day and then not returning until hours later. Sometimes even in the afternoon. On the busy days, this meant people who actually wanted to sit in the sun being left in the shade while empty beds were abandoned. It's all a bit of a mess. I can see the issues it would cause if staff intervened but, at the same time, why bother posting the rule? In the end, there's a 'can't beat em, so join em'- mentality, with people setting alarms and rushing to poolside for 7am.The ENTERTAINMENT during the day is massively mixed, ranging from light-hearted beach volleyball to obnoxiously loud foam parties in the pool. By loud, think being in a dance club, then think a bit louder. In the context of a resort that's otherwise relaxing, it's really odd. There are people sitting around wanting to read, listen to their own music through earphones, etc, and yet there are times when it's like being in a nightclub. It's really out-of-place - there's no choice to opt out. It's endure the loud dance music, or leave the pool. If people wanted a loud, 18 to 30-style break, then that's surely what they'd book? So weird.If you prefer to relax in the sun during the day, this might not be the place for you. I literally saw people leaving to return to their rooms.The FOOD is pretty decent, but the buffet can be repetitive. As vegetarians, there aren't a lot of options but staff will try to help if you ask. The tailored restaurants - Italian and Mexican in particular - had better choices than the buffet.Puerto Vallarta itself is probably what you'd expect. Relatively cheap, easy to get around; either on foot, via cheap taxis or very cheap buses.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited-Luxury� service
- Full breakfast, lunch, dinner and snacks
- Theme parties and entertainment
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24-hour room service
- 24-hour dining at cafe
- Golf driving range
- Non-motorized watersports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Nightly entertainment
- 271 spacious suites
- 5 a la carte restaurants, 1 Buffet, 1 snack bar & 1 cafe
- 4 bars and lounges
- 3 Pools
- Spa (fee)
- Fitness centre
- Tennis court
- Business Center (fee)
- Wireless internet access
- Meeting Rooms Available (fee)
- Medical Services (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Shopping Village includes: gallery, jewelry, tobacco shop, coffee shop, bar & more.
- 1 king or two double beds
- A/C with individual control
- Secret box
- Hair dryer
- Turn down service
- Mini-bar refreshed daily
- Alarm clock
- Iron and ironing board
- Electronic safe
- Satellite cable TV
- Internet access
- Bathroom with soaking tub and double vanity sinks, shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod dock
- Full living room
- 629.27 Sq.Ft.
- Maximum 3 adults
- Private Preferred Lounge
- VIP Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper in room every day
- Free internet access in suite (with your own laptop)
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's
Resort Location Map
Secrets Vallarta Bay Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Siquerios No. 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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