Secrets Vallarta Bay Resort and Spa
- What's Included
- All Inclusive Features
My family and I stayed here the second week of May to celebrate my sister's graduation. Sicne the first day we stepped into the hotel, they made us feel special like we've never experience in other resorts. They took our bags to our room and offered us champagne. The security staff, the administrative assistants, and the event coordinators were all very courteous and wonderful. But what made our stay the most memorable were the entertainment team and the waiters working at the Market Cafe. Raul, Joel, Alex - Market CafeLuis, Jairo - Entertainment teamMaria - Events team? trips and membership club. These guys made us feel at home as we became friends due to their great personalities and top notch customer service.We will definitely remember them as they made our stay the most pleasant experience. Thank you Secrets Vallarta!
First trip to Mexico,like to thank the preferred staff Concierge Alejandro Luna,went out of his way to make our visit Fantastic and Pablo the preferred bartender great drinks and conversation also like to thank Lius of the entertainment staff still waiting on the friend request ,Recommed,everyone was friendly Food and Drink exceptional.
WE absolutely LOVED Secrets in Puerto Vallarta! Our room was absolutely beautiful. Every room has a view of the ocean. The staff is outstanding and take care of your every need. Guadaloupe in the spa gives the BEST massages!
I just returned from a four-night stay. The resort is gorgeous. The rooms are large and decorated well. The food was good by all-inclusive standards, and all premium liquor was available as part of the all-inclusive plan. The employees at the pool area and in the restaurants were outstanding. If you're going for a beach, this isn't the place for you. It's so rocky you can't use the beach, but the various pools are stunning with views of the ocean. My only complaints are as follows: The last day the elevator wasn't working, and no one seemed in a hurry to repair it. The air conditioning didn't work in our room, but we used the fan and kept the sliding doors to our balcony open, so it wasn't too bad. Upon leaving the front desk people told me I needed a credit card, and I had given them a credit card at check-in. They weren't professional about it and almost made be late for my transportation to the airport.
Spent 2 weeks here and the hotel is good but not exceptional. The staff really make the difference here. I would like to say a huge THANK YOU to Gabriella and Patricia in the secrets bar. Gabriella for me is the very best at what she does day in and day out. Her smile is infectious. Iris in the main buffet in the morning is just incredible. Always happy to help. The beach for me is a let down as it is not white soft sand and pleasant to swim in. There is rocks to get over before heading into the sea however the sea is not the usual clear blue water with fish around but quite treacherous, strong waves. Overall the hotel is lovely but the food and the rooms could be improved. Would I return? Yes we had a great holiday. I must say the sunsets from the bar are incredible and should not be missed and the French restaurant is fab food.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited-Luxury� service
- Full breakfast, lunch, dinner and snacks
- Theme parties and entertainment
- Unlimited natural fruit juices and soft drinks
- Unlimited international and domestic premium brand alcoholic beverages
- 24-hour room service
- 24-hour dining at cafe
- Golf driving range
- Non-motorized watersports
- Beach volleyball
- Water trampoline
- Ping pong
- Water polo
- Boogie boards
- Beach soccer
- Jungle trekking
- Movies on the beach
- Dance classes
- Inflatable iceberg
- Nightly entertainment
- 271 spacious suites
- 5 a la carte restaurants, 1 Buffet, 1 snack bar & 1 cafe
- 4 bars and lounges
- 3 Pools
- Spa (fee)
- Fitness centre
- Tennis court
- Business Center (fee)
- Wireless internet access
- Meeting Rooms Available (fee)
- Medical Services (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Shopping Village includes: gallery, jewelry, tobacco shop, coffee shop, bar & more.
- 1 king or two double beds
- A/C with individual control
- Secret box
- Hair dryer
- Turn down service
- Mini-bar refreshed daily
- Alarm clock
- Iron and ironing board
- Electronic safe
- Satellite cable TV
- Internet access
- Bathroom with soaking tub and double vanity sinks, shower and Jacuzzi
- 24-hour room service
- Slippers and bathrobes
- iPod dock
- Full living room
- 629.27 Sq.Ft.
- Maximum 3 adults
- Private Preferred Lounge
- VIP Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Complimentary newspaper in room every day
- Free internet access in suite (with your own laptop)
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Books, DVD's and CD's
Resort Location Map
Secrets Vallarta Bay Resort and SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
David Alfaro Siquerios No. 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.