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Sheraton Buganvilias Resort

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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Our Opinion

The Sheraton Buganvilias is a solid 4 star hotel, but is also very basic. The hotel is about 15 minutes from downtown and from the Malec�n (the main boardwalk). The beach really isn't great, as is normal for hotels located so close to downtown, but the pool makes up for that. This hotel offers seniors specials, which can be hard to find nowadays. Kids stay and eat free, but the Crown Paradise Club or the Melia might be better options when it comes to kids. This hotel doubles as a convention centre and makes a great option in that respect. Would� recommend this hotel if it was available for a good price.


This expansive hotel features two of the largest pools in Puerto Vallarta, and terraces surrounded by lush tropical gardens filled with the colourful flowers the hotel is named after. Two years ago, the hotel was expanded and a new tower now houses Hotel Rooms, Studios and 1-Bedroom Kitchenette units. The lively Sheraton Buganvilias offers a full spa, excellent sports facilities, a dynamic lobby bar with nightly live entertainment, and a popular champagne Sunday brunch. Not to mention a terrific beachfront location that's handy to town!

Location: Beachfront, 5 minutes from the airport and 10 minutes from downtown.

tripadvisor Traveler Reviews
  • Ruth A :

My niece and her son came to PV in middle of our stay in Pv. We were not staying at the Sheraton. We planned for our vacations to over lap so we could visit. We never get to see each other. So I know resorts will let guest in and stay for the day for a price, you pay your meals and drinks and can enjoy the pool and visit. WELL!!! My niece went to pay and check us in and they said no they don'[t have out side guests anymore. Then they talked to one manager who said ok but $90.00usd per day but then another manager said we had to pay $35.00 usd and be out at 6:00pm , it was 2:30pm at this time. And we couldnt do a day for $90.00usd at all. NOt that we would ever pay that anyway. so my niece who had all inclusive had to leave the resort and come with us in different places and pay to visit us on the outside. No way will i stay at a resort on my holidays that would not let my family in to visit. Just a warning if you plan a trip there!!!!

  • Edward U U : Springfield, Ohio
2017 Trip to Sheraton Buganvillias Resort & Puerto Vallarta AWESOME - AGAIN!!!

My wife an I returned, again, to the Sheraton Buganvillias Resort in Puerto Vallarta and thoroughly enjoyed our 2 week stay. What is most important to us to mention is the following ...(1.) Servers in the main dinning area are FANTASTIC, Friendly, and just the very best. We call them our Mexican family. Here are their names; Ascuncion, Ricardo, Mario, Vivianna, Saudi, Pedro, Hector.(2.) The cleaning staff are also fantastic.... they are so very efficient, kind, and prompt at attending to our rooms.(3.) We went to the Rythms of the Night show which terrific. BUT THE crew of our ship were even BETTER. So many names to mention here but "chicken little" and all his associates made us laugh so very hard the whole ship was rocking. They performed a skit on Queen and were so funny .... what an evening.

  • rnoseworthy : Ottawa, Canada
Great food, Great service, Clean & Affordable, All-Inclusive

I went to this Sheraton All-Inclusive as part of a week-long birthday celebration for a long-time friend. Even though the variety of FOOD was mostly the same each day, it was always of very good quality and the restaurants were very clean. One night the main restaurant hosted a Fiesta Night on the beach with traditional Mexican dances and singing (pretty cool). The OVERALL SERVICE, at the reception, the bars and the restaurants - was EXCEPTIONAL and very generous. Overall I am very happy with everything except that the free Wi-Fi service was available only in the lobby area and it was "in and out" a lot, so that was frustrating. They charge for Wi-FI in the rooms, which I guess is understandable due to the size of the hotel (over 400 rooms). The "signature" RESTAURANT was Gaviotas - beautiful modern decor, live piano playing and a quiet oasis away from the crowds (reservation was req'd. from Concierge desk). Food was good but the service was better... nice place to have a leisurely dinner over a few drinks or glasses of wine. (BTW, the house wine (Contexto) was not pleasant and if you go to the Graviotas restaurant, ask them for the "Paradise" Shiraz/Cab. Sauv. house wine (pretty good for a house wine - unfortunately only available at Graviotas), otherwise you have to pay extra for a palatable bottle of wine with dinner.) Near the end of my stay I suffered a recurring shoulder dislocation (my issue) that meant I had to go the hospital directly from the pool area. I was in and out of the hospital fairly quickly however because I had left directly from the pool area to go to the hospital, I did not have enough money to pay the taxi when I got back to the hotel. The reception doorman asked how much I owed the taxi driver and the doorman paid for the taxi immediately from his own wallet... not sure if it was his money or the hotel's, but that does not matter, it was a no-questions asked, above-and-beyond service offered without hesitation and he told me that I did not have to rush back to pay him, and that I could pay him back after my dinner at Gaviotas (remember I had reservations). I appreciated his high-trust and immediate no questions asked offering and I was very impressed. Overall a great week in a very nice, clean hotel.

  • Tovah C : Vancouver, Canada
We LOVE the All Inclusive Experience

I'll start by saying that this hotel only gets a 4 from me because of the food....they served pretty much the same things at the buffet everyday. They need to spice it up a bit!! This was the second time we stayed at the Sheraton with our 2 young children and had the best time (again)! The service is amazing and the unlimited room service is a huge perk!The hotel is a little dated but clean and grounds are spectacular and the pools are amazing! You really feel like you are in paradise. We stayed in the Sun Terrace suite and spent a lot of time enjoying room service on our patio. It was an excellent room choice. Wifi was in and out and they charge per day. Our last visit was in October and the hotel was really quiet and there wasn't really any activities This trip the hotel was packed and the entertainment was in full swing because of Easter break in Mexico. My kids (6 and 4) LOVED hanging out with Nacho and the rest of the entertainment staff with pool games and "Sheratoon" activities. The themed evenings and shows were great especially when they were outside during the sunset!Unfortunately my son cut his hand very badly on a broken tile in the pool. The poolside medical team was there in an instant. The hotel Dr spoke perfect English and (at our request) arranged for him and my husband to go to the hospital to get it checked. He did the intake. We were extremely impressed with the hospital experience. They were picked up in a hospital transport shuttle (a Buick SUV) and in and out in 20 minutes. The service was fantastic. You really can't beat the location. If you want to walk to El Melacon and explore Puerto Vallarta, this is a dream vacation!

  • Dee229 : Burnaby, Canada
Wedding/Family Vacay

Spent the week of April 1-8 there with family and friends for my sisters wedding. There was about 24 of us in total. The resort itself was lovely, i had no complaints. The food was great, the service was wonderful! The pool was a nice size and also had a shallow part for the kids. The service around the pool was always around, so you never went without a drink or snack. We never got a chance to check out the restaurants, but the buffet was good and i always found something. One night they had pasta night with a Parmesan wheel..that was yumo! Friends of ours tried the Italian restaurant and said it was good. Thursday night is when they do there Mexican fiesta and that was wonderful! There is also room service available for AI guest 24 that was def a plus.The beach area was definitely different from the mayan side, but honestly it was still gorgeous. A bit rocky but the water and view makes up for it.The hotel itself was nice, staff was always nice and they all work very hard to make sure everyone is happy.The Lobby bar is where free wifi so thats nice to have that. They only thing i would have to complain about would be that there wasnt a disco or really anything to do late night. I had my 2.5 year old so I couldnt really party late anyways but for those without kids there really wasnt much to do once it got late. There is a tequila bar that i believe was open till 1am but i never really heard that many great things about it. So it would be nice if they incorporated some more nightly entertainment or even kept the lobby bar open later because that seemed to be the place to be.The wedding: Her day was a perfect day. My mom and myself got our hair done at the spa and they did a good job. The wedding ceremony was on the pier overlooking the beautiful! She had her reception on the grass area just next to where the ceremony was. She has a dance floor with Dj and it looked amazing. The food was yummy and the wait staff was always there if you needed anything. The DJ played great tunes and they party was awesome! So all in all i would recommend having your wedding here cause they really do know what there doing. This hotel was definitely a good choice as it was walking distance to town/board walk and everything in my eyes was great. Our room was a garden view room, but our view wasnt garden was pretty mch ocean view. Apparently they say thats garden view because we had palm trees in our way, but we were very pleased with our room, view and balcony. Some of the guests requested for ocean view room, but didnt realize you dont get a balcony with those rooms, so if you want a balcony request for garden view, you will still get an ocean view because all of the rooms garden or ocean view face the water.All in all our vacation here was nice, no complaints.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Optional All Inclusive:

  • Buffet breakfast, lunch and dinner
  • Unlimited domestic drinks from 11am to 11pm
  • Mexican fiesta entertainment
  • Tennis
  • Volleyball
  • Spanish lessons

  • 684 resort and tower rooms
  • 4 restaurants
  • Poolside snack bar
  • Bars including Lobby bar, Pool bar and Swim-up bar
  • 24 hour room service (fee)
  • 2 pools
  • Whirlpool
  • Watersports at the beach
  • 4 tennis courts (2 lit)
  • Beauty salon (fee)
  • Fitness centre
  • Full spa (fee)
  • Gift shop
  • Babysitting (fee)
  • Laundry service (fee)

Resort Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Mini-bar
  • Full bathroom
  • Hairdryer
  • Balcony or terrace with some rooms
  • Max occupancy 3 persons or 2 adults & 2 kids under 17

Tower Rooms include:

  • Same as Resort Rooms but located on floors 22 and 23 of the main building
  • Butler service, continental breakfast, hors d'oeuvres and wine served in the VIP lounge daily from 5pm to 6pm

Kids Deals - All Inclusive Plan: Children 0-4 stay and eat free when sharing room and existing bedding with at least 1 adult. Children 5-17 pay child rates when sharing room and existing bedding with at least 1 adult. Maximum 2 children. European Plan: Children 0-17 stay free when sharing room and existing bedding with at least 1 adult. Maximum 2 children.

Honeymoon Bonus - Honeymooners receive: bottle of wine in room, fruit basket in room. Request at time of booking. Proof of marriage is required.

Wedding Package - Please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Sheraton Buganvilias Resort
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sheraton Buganvilias Resort & Convention Center
Boulevard Medina Ascencio 999 Zona Hotelera las Glorias, Puerto Vallarta 48330 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.