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Sheraton Buganvilias Resort

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Our Opinion

The Sheraton Buganvilias is a solid 4 star hotel, but is also very basic. The hotel is about 15 minutes from downtown and from the Malec�n (the main boardwalk). The beach really isn't great, as is normal for hotels located so close to downtown, but the pool makes up for that. This hotel offers seniors specials, which can be hard to find nowadays. Kids stay and eat free, but the Crown Paradise Club or the Melia might be better options when it comes to kids. This hotel doubles as a convention centre and makes a great option in that respect. Would� recommend this hotel if it was available for a good price.


Overview

This expansive hotel features two of the largest pools in Puerto Vallarta, and terraces surrounded by lush tropical gardens filled with the colourful flowers the hotel is named after. Two years ago, the hotel was expanded and a new tower now houses Hotel Rooms, Studios and 1-Bedroom Kitchenette units. The lively Sheraton Buganvilias offers a full spa, excellent sports facilities, a dynamic lobby bar with nightly live entertainment, and a popular champagne Sunday brunch. Not to mention a terrific beachfront location that's handy to town!

Location: Beachfront, 5 minutes from the airport and 10 minutes from downtown.


tripadvisor Traveler Reviews
  • Bill B :
Beautiful hotel, ocean view amazing, Jose Manuel best bell boy ever

Stayed for 1 week. Every day had a beautiful view and gorgeous sunsets. Pools were great. Nearest one had a hot tub island where 3 iguanas lived. Fun to watch. Staff was so helpful especially Jose Manuel. Wife had medical emergency and he called when he heard to make sure she was ok. Had a Fiesta on Thursday - huge buffet with delicious selections of all kinds and super entertainment. Highly recommend!

  • James Y :
Great view. Great food. Short distance to supermarket and Malecon.

Kudos to Marco, Sergio and Randolph. Waiters at poolside. They are the best. Didn'the like the rci people's attitude when told No, not interested during the presentation. But they followed through with offers. Get what you can for free from them. Will definitely be back. Vacation club property.

  • rsbukowski : Arlington, Virginia
Quality Sheraton property in the middle of PVR. Would recommend.

Between our stay at the Westin Resort and Spa in Puerto Vallarta we sampled the Sheraton Buganvilias for one night. This is an overall hotel review with platinum amenities.TL:DR: Awesome location with plenty of platinum benefits including full club lounge access with hot plates and butler. The room was awesome and I wish we could have stayed longer. Staff was friendly and welcoming. Highly recommend 3.8-4*Prior to arriving I did not receive an automated welcome email from their general manager or guest services. That's normally when I reach out to them and confirm everything. However, when I called to see about an early check in they were already expecting us and had our room ready. It was a quick uber ride from the Westin.We arrived and the uber drove us in, welcomed by numerous valet’s and concierge representatives. The lobby was incredibly busy and we were directed to the SPG loyalty checkin. The woman checking us in was thorough and asked us to wait a minute. The general manager came out to welcome us to the hotel, that was a nice surprise and considerate gesture considering he made the time for how busy it was.The CSR provided a late checkout and details to our room about the club floor. The club floor has a rotating butler staff and moments after getting settled into the upgraded 1bd suite ocean view on the 23rd floor we were served champagne. Yeaaaaah budddy!The room was very nice: small closet/changing room to store luggage, the bedroom with couch and oversized lounge chairs adjacent to a full glass wall overlooking the pools, palm trees, beach, and out into the ocean. The balcony connected to a covered jacuzzi with an additional entrance into the bathroom. The standup shower had views out over the balcony. The room was modern and very clean. Wi-Fi worked well for 3 devices but did not use it at demanding levels.Platinum amenity:10% off food, beverage, and spa.If your on the club floor you have exclusive access to private butler until midnight and snacks in the lounge. CSR included pool tickets for towels. I think everyone receives these.Lounge: 2 staff members assist during dinner and breakfast. During our stay they were incredibly friendly and conversational. It's good to talk with the locals. 2-3 hot plates are offered during each segment. The Folgers coffee machine in a club lounge is subpar for us but it made a decent latte. Coffee at the Westin was better. Wine and sparking wine were offered for drinks at dinner, we were not restricted to any amount but you maybe in their busy season. Breakfast was tasty. The lounge offers sweeping views, A+ during sunset.Spa: we didn't tour the facility, it was open but undergoing renovation.Gym: we did not have time to use the gym but toured. Much smaller and less equipment compared to the Westin. I'm sure you could complete a workout. Bare necessities and simplicity at its finest.Location: 9-11 blocks from the beginning of Malecon, roughly 15-2min walk. Plenty of restaurants from there to old town to satisfy anyone's palate. Area is safe, we returned late from one of the 3 nightclubs downtown and felt very comfortable.Would recommend staying, not sure if you get complete peace and tranquility due to being closer to downtown and what appeared to be lots of foot traffic throughout the property. Either way, excellent hotel experience for one night.3.8-4.00

  • Mishu R :
Restrictions, Hidden Costs, and Sales Pitches Make for a Lousy Vacation.

This "resort" is in a beautiful setting which contradicts our awful stay. It was a visit of restrictive, insulting policies and sales pitches. Upon arrival, after a 30-minute check in, we were tagged with white ID bracelets which we had to wear. We couldn't even take them off when we were off property. Once check in was complete, we were met with an employee who offers to give us an overview of the property. This turned into a 20-minute sales pitch for many things. Like any travelers, we were tired from our trip and wanted to get into our rooms. This was unacceptable. Throughout our stay, we were harassed by employees in the lobby trying to sell us time shares. Next, we woke up the next morning to loud construction work. At 11 am, the hotel offered to move us, and we did. Why weren't these rooms taken off line since they knew there would be ongoing construction work? Oh, it gets worse. Internet in the room costs $15 USD per DAY and wasn't high speed. It had to be "renewed" daily. Last, but not least, we wanted to have a local friend wait in our room while we got ready to go out. He was accosted by Security for not wearing the white ID bracelet and not allowed in unless we paid $119 USD!!!! This was an insult to us and embarrassing. When we complained to the Front Desk, the employee replied with an uncaring, bureaucratic "rules are rules" attitude. One bright star....the concierge named Lulu! We will never stay here or in another Sheraton again.

  • Tom C : Atlanta
Great stay

We had an excellent stay at the Sheraton Buganvilias Resort in Puerto Vallarta.Thanks to our SPG platinum status we were upgraded to an amazing suite on the 23rd floor. I can’t say enough how impressive the entire staff and property were. Glass shower overlooking the ocean, outdoor hot tub and a very spacious room, closet and bathroom.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Optional All Inclusive:

  • Buffet breakfast, lunch and dinner
  • Unlimited domestic drinks from 11am to 11pm
  • Mexican fiesta entertainment
  • Tennis
  • Volleyball
  • Spanish lessons

  • 684 resort and tower rooms
  • 4 restaurants
  • Poolside snack bar
  • Bars including Lobby bar, Pool bar and Swim-up bar
  • 24 hour room service (fee)
  • 2 pools
  • Whirlpool
  • Watersports at the beach
  • 4 tennis courts (2 lit)
  • Beauty salon (fee)
  • Fitness centre
  • Full spa (fee)
  • Gift shop
  • Babysitting (fee)
  • Laundry service (fee)

Resort Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Mini-bar
  • Full bathroom
  • Hairdryer
  • Balcony or terrace with some rooms
  • Max occupancy 3 persons or 2 adults & 2 kids under 17

Tower Rooms include:

  • Same as Resort Rooms but located on floors 22 and 23 of the main building
  • Butler service, continental breakfast, hors d'oeuvres and wine served in the VIP lounge daily from 5pm to 6pm

Kids Deals - All Inclusive Plan: Children 0-4 stay and eat free when sharing room and existing bedding with at least 1 adult. Children 5-17 pay child rates when sharing room and existing bedding with at least 1 adult. Maximum 2 children. European Plan: Children 0-17 stay free when sharing room and existing bedding with at least 1 adult. Maximum 2 children.

Honeymoon Bonus - Honeymooners receive: bottle of wine in room, fruit basket in room. Request at time of booking. Proof of marriage is required.

Wedding Package - Please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sheraton Buganvilias Resort
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sheraton Buganvilias Resort & Convention Center
Boulevard Medina Ascencio 999 Zona Hotelera las Glorias, Puerto Vallarta 48330 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.