Sheraton Buganvilias Resort
- What's Included
- All Inclusive Features
The Sheraton Buganvilias is a solid 4 star hotel, but is also very basic. The hotel is about 15 minutes from downtown and from the Malec�n (the main boardwalk). The beach really isn't great, as is normal for hotels located so close to downtown, but the pool makes up for that. This hotel offers seniors specials, which can be hard to find nowadays. Kids stay and eat free, but the Crown Paradise Club or the Melia might be better options when it comes to kids. This hotel doubles as a convention centre and makes a great option in that respect. Would� recommend this hotel if it was available for a good price.
This expansive hotel features two of the largest pools in Puerto Vallarta, and terraces surrounded by lush tropical gardens filled with the colourful flowers the hotel is named after. Two years ago, the hotel was expanded and a new tower now houses Hotel Rooms, Studios and 1-Bedroom Kitchenette units. The lively Sheraton Buganvilias offers a full spa, excellent sports facilities, a dynamic lobby bar with nightly live entertainment, and a popular champagne Sunday brunch. Not to mention a terrific beachfront location that's handy to town!
Location: Beachfront, 5 minutes from the airport and 10 minutes from downtown.
So my biggest complaint is the fact that there is 3 options on Expedia for booking this property. When in reality there is only 2 options. The Club at Sheraton Buganvilias as an option doesn't exist. We checked in thinking we were going to be on the club floor and that's not what the front desk said. ( Even though we booked through Expedia we are SPG members so we know there is a club floor) We were told at the front desk that they have this complaint all the time with Expedia bookings. We were given a regular room on a regular floor. So who has their info screwed up?? Kind of hard to fight it when you are shut down by the front desk. Therefore I wouldn't book The Club at Sheraton Buganvilias option. Not a great setup in the bathroom either,pillows are awfull and the food is average.
I had an overall great stay at the Sheraton Buganvilias Resort. I stayed in a lovely modern & clean room with great lighting. I had an amazing view of the ocean and surrounding area from my room. I had a wonderful massage at their spa. The staff was very friendly. Daniel, the front desk agent, & Jose Manuel, the bell-man captain, were truly exceptional! I noticed through my interaction with them, as well as, through my observation of their interactions with other guests that these two gentlemen went above and beyond to accommodate guests and give them a superior hospitality experience. Daniel and Jose Manuel are consummate customer service professionals that are truly an asset to their establishment and I hope that they get the recognition that they deserve. On another note, my two recommendations for an improved guest experience would be that Sheraton provides free WiFi in all guest rooms & better restaurant options at this resort. Overall, if you are looking for a nice modern resort on the beach in Puerto Vallarta with picturesque views and central location, this is a good option!
Really enjoyed our stay at the Sheraton Buganvilla! Great staff including Manual, Milli Carlos, and Miguel who took care of our last minute booking. They have moved to being a bit more environmentally 'friendly' which I appreciate, and the place is clean, easy access to downtown and a friendly environment. There are many activities and I even took a spanish class with Carlos! There are two pool areas, many good restaurants and loads of options for those wanting to a relaxing enjoyable vacation. We booked last minute and were thrilled with it. It gets 4 of out 5 due to the timeshare (low pressure) component which is ever present, but not in your face. Rooms are a good size and the cleanliness is really appreciated! You don't have to take the tour, but the Welcome package does encourage and entice with coupon offers. If you are the timeshare type it is 90 minutes long. Not for me though and I was not hassled at all when I said I was not interested in a tour. Really some great upgrades to this place including a Starbucks kiosk right in the lobby, a great spa, free wifi in the lobby, and loads of smiles. The location is great!!! Enjoy!
We did a week all-inclusive in January. Experience was generally good. Resort is well-situated (walking distance to town), and well-maintained. Food options were somewhat more limited than at most all-inclusives we've done before and quality was hit-and-miss, but generally good. Service is very pleasant if not always particularly attentive. One irritant was lack of any WiFi connection, except for an additional US$10 charge per day. In theory there is free WiFi in lobby, but the connection was so weak and/or over-used as to be essentially useless. An extra charge for WiFi at an all-inclusive is unreasonable and a poor reflection on the Sheraton brand.
I am getting massages on a regular basis. As a guest at the Sheraton I had the best massage yet. This is the best kept secret.bbRamona gives the best deep tissue massage. If you are in Puerta Vallarta,treat yourself to a massage.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
Optional All Inclusive:
- Buffet breakfast, lunch and dinner
- Unlimited domestic drinks from 11am to 11pm
- Mexican fiesta entertainment
- Spanish lessons
- 684 resort and tower rooms
- 4 restaurants
- Poolside snack bar
- Bars including Lobby bar, Pool bar and Swim-up bar
- 24 hour room service (fee)
- 2 pools
- Watersports at the beach
- 4 tennis courts (2 lit)
- Beauty salon (fee)
- Fitness centre
- Full spa (fee)
- Gift shop
- Babysitting (fee)
- Laundry service (fee)
Resort Rooms include:
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or terrace with some rooms
- Max occupancy 3 persons or 2 adults & 2 kids under 17
Tower Rooms include:
- Same as Resort Rooms but located on floors 22 and 23 of the main building
- Butler service, continental breakfast, hors d'oeuvres and wine served in the VIP lounge daily from 5pm to 6pm
Kids Deals - All Inclusive Plan: Children 0-4 stay and eat free when sharing room and existing bedding with at least 1 adult. Children 5-17 pay child rates when sharing room and existing bedding with at least 1 adult. Maximum 2 children. European Plan: Children 0-17 stay free when sharing room and existing bedding with at least 1 adult. Maximum 2 children.
Honeymoon Bonus - Honeymooners receive: bottle of wine in room, fruit basket in room. Request at time of booking. Proof of marriage is required.
Wedding Package - Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Buganvilias ResortPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Boulevard Medina Ascencio 999 Zona Hotelera las Glorias, Puerto Vallarta 48330 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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