Sunscape Puerto Vallarta

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Our Opinion


Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecon in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun getaway where everything is included.

Location: On the beach, 10 minutes from downtown and the airport.

tripadvisor Traveler Reviews
  • Francisco S : Guadalajara, Mexico
Sunscape Vallarta

Good hotel, great value, excellent food and beverages! good pool area! the beach is not so good but is not fault of the hotel, Vallarta hotel zone lacks of good beaches, but you can sun tan your skin, have a great time with the activities included and drink excellent mojitos! the Italian restaurant is a must! don´t expect great luxury!

  • Gerry D :
Not so good

Hotel looks old. We stayed in room 1734. The pull out bed was broken, would not pull out and it smelled like Urine.The air conditioning in the rooms was the worst, it was dripping water in front of our closet and our room smelled like mold. The mattress was stained.The door was crooked with large gaps. We could hear everything going on outside our door.The staff was very nice as well as the waiters especially Miguel in the World café, he took care of us very well . Also the bellboy Eric really helped us out a lot, from getting our mini bar restocked to finding us a tour and good advice.Thank you Miguel and Eric. The beach wasn't very nice. Dirty and rocky. It seemed like the World Café had the same food everyday. WiFi wasn't free and was expensive. Overall the hotel was not what we expected. I sorry but I would not recommend it.

  • srajn :
Ignore negative reviews ~ this place is AWESOME!!!

I had read some negative reviews and was apprehensive about my stay. I was pleasantly surprised in every way! The hotel was beautiful & clean, the staff is wonderful & super helpful and the pool area was clean & relaxing. There is always plenty of staff to help with anything you need, no lines to eat & the drinks are aplenty! I loved it there & am ready to go back :)

  • Jason S :
Family Vacay

My wife and I booked this hotel through Cheap Caribbean as part of their "Deal of Fortune". (Google it if you're not familiar with it) Guess it's our fault for taking a chance and being a little cheap.Cons: when we found out we would be staying at Sunscape I sent them an email with a few questions. They did not return our email. We arrived at 2:30 pm ... Long story short, although check in is at 3pm our room wasn't ready until about 4:30. Our first day was a Friday and our room didn't receive service until Sunday at about 4pm. It was hit and miss with how attentive some waiters and bar staff were. Finally, there are more beach vendors on their beach than I've ever seen. "No gracias" will quickly become a reflex.Positives include the Italian restaurant, waiters/waitresses at Tiki Taco and bar staff and waiters by the beach bar. Kids club staff and the activities offered for kids. Also, they have a pretty good beach. Most beaches there are totally rocky. Although I give it 3 stars, I think there is a lot of potential and my 3 year old daughter had such a good time I'd consider going back if I got another deal.

  • lovestogolf2002 : Bakersfield, California
Amazing staff

For not ever traveling outside the US, Claudia was a god send. Claudia worked the front desk and made each and every guest special, even though she had to deal with the many different personalities of the guest. Claudia worked the front desk and very knowledgeable of the hotel and surrounding area, Claudia clearly went out of her way to take care of each and every guest that came to the front desk no matter what the guest reasons were for coming to the front desk. She was and is an awesome inspiration for other employees. Her demeanor was polite, but very professional and helpful. I found most staff there were of the same quality of helpfulness. Just an awesome experience.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet and a la carte dining without reservations
  • 24-hour access to food and beverage options including kid-friendly menu options
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
  • International and domestic alcohol brands
  • Non-motorized water sports
  • Tennis
  • Volleyball
  • Yoga lessons
  • Kids club
  • Daily Activities
  • Nightly entertainment
  • No wristbands required
  • 322 rooms
  • Restaurants including Buffet and 3 a la carte (Italian, Mexican and International)
  • Snack bar, Cafe, Grill
  • 4 bars
  • 2 pools
  • Tennis courts
  • Fitness facilities
  • Spa (nearby) (fee)
  • Outdoor Jacuzzi
  • Motorized water sports (fee)
  • Shops
  • Outdoor theatre
  • Free WiFi in lobby
  • Currency exchange
  • Medical service (fee)
  • Laundry services (fee)

Deluxe Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Flat screen cable TV
  • In-room safe
  • WiFi access (fee)
  • Mini bar (restocked twice per week)
  • Coffee/tea maker
  • Iron & ironing board
  • Full bathroom
  • Hairdryer
  • Private furnished balcony
  • Max occupancy 3 adults or 2 adults & 2 kids

Kids Deals - 2 Children (3-12 years) can stay, play and eat free with 2 paying adults.

For the Kids - Kids 3-12 can enjoy the Explorer's Club, kid's pools, Babysitting subject to availability (fee). Teen Club coming Fall 2016.

Wedding and Honeymoon Packages - Available, please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Sunscape Puerto Vallarta
    Puerto Vallarta,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sunscape Puerto Vallarta Resort & Spa
Blvd. Francisco Medina Ascencio Km. 3.5 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.