Sunset Plaza Beach Resort & Spa
- What's Included
- All Inclusive Features
We went for a wedding and enjoyed every single second. We even traveled with 2 little kids and the staff was so kind and accommodating. The food was fantastic, drinks were delicious and hospitality perfect! We will definately be back!!! Highly highly recommend.
My wife and I recently stayed at The Sunset Plaza and Beach Resort for 2 weeks and enjoyed ourselves very much. The resort is well situated in the hotel zone and is only a 30 minute walk to the Malecon. Our room was an 8th floor corner unit with spectacular views of the entire bay. The balcony was huge and very private. One concern, however, is that all rooms connect to another room but since we had quiet neighbours noise wasn't a problem.The resort is immaculate and beautifully laid out. However some of the areas such as the café and lounge are under-serviced and under-used. There are only 2 restaurants both of which are a la cart. These restaurants have excellent menus and the service, particularly in Luciano, is very professional thanks to Jose Luis, Francisco, Raoul and Sergio. Service in the Mirador can be slow but Jose and Umberto work hard to please you at breakfast. We never ate dinner there.The pool area and the pools themselves are fabulous. They are large and clean with terrific views particularly from the infinity pool. The waiters in this area are Johni, Allen and Victor. They are extremely hardworking while bringing drinks and snacks to those in and around the pools. They are over-worked and likely underpaid but always bring friendliness with their great service.Overall the resort is quiet and low-key with limited recreational activities but since we are older this was fine with us. In charge of recreation is Alejandro who is friendly and charming to everyone. He and I played ping pong daily and had lots of fun and many laughs during our games. He taught me to say "tarugo" when a bad shot was made. I very look forward to playing again with Alejandro during our next visit.We have been to PV about 25 times and have stayed in 10 resorts over the years. The Sunset Plaza is one that we very much enjoyed and would like to return to in the future.
This was our second time staying at Sunset Plaza. We stayed November 26 - December 3. Though a few things have changed, the levels of service, amenities, food/beverage, and overall resort experience are still excellent and will keep us coming back. Settling in at the check in desk and having a glass of champagne and a cold towel brought to us is the type of service that makes us repeat visitors. My wife got a free massage while I attended to the check in duties. After the flight, and the chaos of the PV airport, it's fantastic to walk into the Sunset Plaza and be welcomed like that.Everyone at the resort is friendly and helpful, but a few acknowledgements for staff members who provided truly excellent service. Javier is a truly caring manager, he really made us feel welcome and a part of the family. Juan, our butler, helped immensely with planning a wonderful surprise for my wife on our anniversary. I owe you one, Juan! Alan in the pool area provided excellent service and shared his knowledge of the local area. Umberto, Eduardo, Orlando, Ernesto, Sergio, and all the staff in the restaurants consistently provided amazing service. We felt so well taken care of by everyone at the resort.As most other reviewers have noted, the rooms are beautiful, modern, comfortable, and provide spectacular 180 degree views of Banderas Bay from the deep and comfortable balconies. The one tiny critique I have is that the pillows aren't very good. I feel kind of silly mentioning it, but I know this can be an issue for some people.The food in all three restaurants is great, notably Luciano's for dinner. Breakfast at Mirador was always a pleasure, with the beautiful view and excellent service. We did a mix of all-inclusive for a few days, then changed to the European plan for the remainder of our stay, mainly to take advantage of some of PV's excellent restaurants. With the current favorable exchange rate, fine dining in PV is affordable and enjoyable.Overall, this was a fantastic trip for our 20th anniversary. We will definitely be back to Sunset Plaza. Thanks to everyone at the resort for a wonderful experience!
You are greeted very warmly when you arrive and upon check-in, you are given a glass of the bubbly while you are completing your paperwork. The lobby is nicely appointed, not over the top but still pleasing to the eye. You are taken to your accommodations and given the highlights of the resort on your way up. We had a suite with an adjoining room which was wonderful. The suite was beautifully decorated with all the amenities you would need - we had a dining table, small kitchen that was stocked with appliances and dishes. The master suite was large with an ensuite bathroom that was fully loaded. The adjoining room was also nicely appointed - one could not find fault with anything in the layout or presentation of the rooms.The resort is situated on the water which is simply beautiful. It has three pools, the adult one is where we spent our time and it was wonderful with cabana's available to block the sun. The pool director was amazing, helpful and so courteous. The other staff members were also extremely professional and pleasant. The one thing that was missing was more restaurants. There was one main one that opened at 7:00 a.m., lunch at 1:00 p.m. unless you had poolside service and then a dinner that was usually at 7:00 p.m. - twice in one week they offered a Mexican fiesta which was a little much, they did a Thanksgiving meal which wasn't the best and the rest of the time, the menu's didn't alter very much. They had one restaurant that you paid a surcharge for Luciano's which was self-contained and very nice. The menu only changed in that restaurant twice in the week. They did inform us they are building on a few new towers and additional restaurants which I feel are really needed. One enjoys a variety of choices for meals and this was the one area the resort fell down in my estimation. The activities were not well advertised, one of the staff members would come around 5 minutes before something was to occur carrying a sign announcing the activity which didn't give you enough time to decide whether you wanted to participate. Suggestion would be to have a newsletter detailing the weeks activities and times so that one could plan in advance to attend.The staff are really what made the stay memorable, they are always pleasant, very helpful and courteous. They always have huge smiles on their faces which is appreciated.
This resort had beautiful ocean views, was very clean, and most importantly had excellent staff. If we could change anything it would be the loud music next door that took away from being able to enjoy relaxing evenings on the room balcony or in the room. I would recommend eating at Luciano's at night - it was by far the best food there. The food in the main restaurant at supper time was terrible. Would be nice if the elevator music played throughout the outdoor facility was turned off once in awhile.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- A la carte breakfast, lunch and dinner
- Unlimited domestic and selected premium brand drinks (house wine included)
- 24-hour room service
- Mini-bar (water, soft drinks and beer)
- Turn-down service
- Live music
- Daily activities program
- A variety of daily sports
- Nightly entertainment
- Selected non-motorized water sports (1 hour/day)
- 106 Rooms
- 2 a la carte restaurants (Italian and Mexican)
- Bars, including Swim-up bar
- Snack bars
- Spa (fee)
- Tennis court
- Gift shop
- Convention facilities (fee)
- Medical services (fee)
- Full bathroom
- In-room safe
- 2 queen-size beds
- Bathrobe & slippers
- DVD player
- iPod dock
- Balcony or terrace
- Maximum occupancy 4 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunset Plaza Beach Resort & SpaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Diego Rivera 121, Puerto Vallarta 48330 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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