Tropicana Puerto Vallarta
- What's Included
This popular standard hotel is directly on the beach within walking distance of downtown Puerto Vallarta. Located directly on Los Muertos beach in Old Puerto Vallarta, walking distance to restaurants, shops and nightclubs.
Location: Beachfront, 25 minutes from the airport.
Place outside look great , so disappointed with the room . Ac didn’t work , shower clogged. Call for help and never no one showed in the room , and half of the electrics outlet and light did not work ... in the other side food was good decent prize , and bartender and server very friendly not so much the concierge and bell boys .
WORST EXPERIENCE IN MY LIFE. I booked this hotel on Dec.20th and they could not find my booking so I had to pay twice and I'm still dealing with expedia to get refunded. I was willing to look past that because the price was decent and I liked the location. I stayed on room 501 and it was okay. I thought the breakfast was okay and the beer was cheap. People I met were nice and the restaurant staff was nice. I booked again on my way home dec.27th and it took an hour to check in AGAIN and the ladies at the front were rude. There was four of them behind the counter and only one person was helping people but none of this even compares to what happens next. I wake up the next morning (room 133) and I'm covered in bug bites. My ankles and elbows are filled with big welts and I've never been so itchy in my life. These bites are from BED BUGS and now I am mortified and so worried that I have brought them home that my luggage is currently in my back yard in -30 weather. I cannot believe this. NIGHTMARE. The first two photos are pictures of my bites. The last photo is to compare (photo off of google).
Rooms on second floor need to be updated. Plumbing was bad. Toilet had to be flushed many times before it worked. Shower was clogged and flooded the room. Had to tell cleaning lady twice before she came to clean it (after rolling her eyes)Also the AC on room 229 could only be turned on and off not able to adjust temp. No fridge or a coffee maker anywhere not even in the lobby. Sometimes we had leftovers that had to be thrown out because of this. I was charged $50 more than the posted rate because we were 4 people for my last night even though I had paid the cheaper rate the night before and we weren’t changing rooms or adding anything. Also not very good service at the hotel’s restaurant the fruit smoothies were so bad that the waiter admitted that he added granadine (color) to the strawberry smoothie to make it look like it had fruit after I questioned the fake color and non existent flavor. They do not use frozen fruit so the smoothies were not cold. Also the elevators are slow and small. One of them was out of order and only one was working at some point during our stay. We had to take the stairs to the 8th floor becuase it was so busy right before Christmas peak season. No WiFi in the rooms only in the busy lobby. It was definitely an inconvenience because we don’t party and it’s nice to communicate with family at night in the room instead of a lobby with lots of people and no AC.Room didn’t get cleaned until late afternoon. I would recommend playa los arcos instead. Even better location and set up for the same price. Also los Muertos is a public beach so you can stay pretty much anywhere downtown and save money as an example hotel Yasmin, la posada de roger are located very close to the beach and you pay a third of the price. I ended paying almost $170 December 23rd vs $64 at hotel Yasmin right next to takos panchos and 2 blocks from the beach
Had a great stay at Hotel Tropicana December 4th thru the 9th. Check-in was easy and fast thanks to Noemi at the front desk, she was super friendly, gave us a few tips and pointers about nearby areas, do’s and dont’s and what to look out for. Overall Noemi made us feel extra welcomed! Room was very clean, (dated yes) but super clean. AC worked nicely as well as the ceiling fan the entire week. Our balcony had perfect beach front view, bed was firm but not rock hard as others have mentioned. I cant say enough about how friendly the entire staff was! From Noemi at the front desk to Chon, Carlos, Manuel at the restaurant/bar and everyone else in between. We enjoyed time at the pool but mostly sat on the beach with buckets of beer. Restaurant has inexpensive great breakfast choices, and we made sure to grab 2 for 1 happy hour drinks before walking into town for dinner. My favorite thing about this hotel is walking distance to the malecón, el muelle (pier), and so many yummy restaurants in old town puerto vallarta. There is a tiny mini market right across from hotel, where we purchased a small styrofoam ice chest, ice (.80 cents a bag), beers and water to bring back to our room. All in all this is our new favorite hotel in Zona Romantica Old Puerto Vallarta! Already planning our next trip!
Hotel is a gem; right on the Los Muertes beach and close to Olas Atlas. Probably advisable to go for 'superior room' which are updated and tend to have ocean views. Included breakfast is basic but well-executed; make sure you tip to ensure prompt service. Plumbing had some quirks: toilet often had to be flushed multiple times, and water had a tendency to change temperature suddenly (but was HOT!). Front desk staff inefficient at check-in. General sense that the staff was underpaid/undertipped/unhappy but tips definitely brighten them up. The fab location and ocean view well made up for the minor complaints, especially at the price point!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 160 rooms in three 9-storey buildings
- Mexican restaurant, dress code in effect
- Room service (fee)
- Lounge chair and towels (pool/beach)
- Watersports centre on the beach (fee)
- Safety deposit boxes at front desk
- Medical services (fee)
Guest Rooms include:
- 2 double beds
- Ceiling fan cooled
- Bathroom with shower only
- Max occupancy 4 persons
Oceanview Guest Rooms include:
- 1 king or 2 double beds or 1 double & 1 single bed
- Bathroom with shower
- Balcony or terrace with ocean view
Kids Deals - Kids 2-9 pay a special price.
Bonus! Full American breakfast.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Tropicana Puerto VallartaPuerto Vallarta,Mexico
- Hotel Contacts
- Extra Info
Calle Amapas 214 Col. Emiliano Zapata, Puerto Vallarta 48370 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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