Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Sharkathon : Cardiff, United Kingdom
Lovely holiday!

Me and my partner recently returned from two weeks at the Bahia in Tulum, we went via Thomas cook all inclusive. I have to say I did not want to go home! It was amazing from start to finish. The rooms were big and clean, the buffet was delicious and had a good variety. Of course after just a few days you are aware of what is at the buffet but the a la cartes were yummy and broke up the meals. Pools were clean and not to busy. The beach was nice, good activities included. For anyone with food allergies be careful when choosing in the buffet. There are no notes to say what contains what so just use common sense. I would also say bring some non slip shoes, in case it rains! It rained for a couple of days while we were there and I did slip around quite a bit because of the flooring. We did quite a few excursions, Xel-Ha was brilliant and Chichen Itza is amazing. We booked a few of our excursions through the travel guide in the hotel lobby, and they were good quality and price.I got quite worried when reading the reviews for this hotel, but we had no issues. No illness or thefts. I do wish that wifi was included and there was no charge for the safe. However it was a great holiday and we will probably look at coming back in the future!

  • Princess M : United Kingdom
If you like Pina Colada...

Just returned from a two weeks holiday. Had an amazing time at this beautiful resort. Loads of staff to do, had access to Coba hotel as well which is a short drive with the provided shuttles. The staff were good and welcoming and very lovely always tried to crack a joke and always offering you Mexican water (Tequila).The buffet food was ok couldn't have been a bit hot, i would recommend the al carte -GRAN TORTUGA-RODIZIO RESTAURANT, the meat was delicious cooked perfectly. The entertainment was good Michael Jackson tribute was amazing. I would definitely return to this piece of paradiseSo many excursions to do in Mexico best for me was swimming in the cenote absolutely beautiful. Overall I would recommend this place.. And thank you to the lovely staff

  • Julie W : Liverpool, United Kingdom
Already looking to book again!!

We have just returned from a wonderful fortnight at this beautiful hotel.I can highly recommend a visit here, all the staff are beautifully and smartly dressed from the front of house team, the bell boys, the waiters, the room attendants and all the ground staff.The gardening team keep the grounds impeccable, and there is a lot to do, it’s lovely to watch them cutting fresh coconuts down from the trees. The attention to detail in the background which doesn’t go un noticed, the glass collectors around pool areas and the ‘Bahia’ logo stamped into the sand ash trays every morning.The buffet food had so much choice and was hot and tasty, fresh roast meats, salads, pastas, and choice from around the world.The gourmet restaurants were top class, we enjoyed them all, especially the serenade from the Mariachi band in the Tequilla restaurant.We visited the Pyramid at Coba and the Tulum ruins, which were so interesting to learn a little about Mayan history.We also booked a day out with David at the hotel tour desk, who could not have been more helpful, to visit the water park at Xel ha. This is a beautiful natural water inlet from the sea, and only 15 minutes from the hotel, again very well organised from the coach pick up, the instructions about the park to the return journey being so quick after a long enjoyable day.The park provides you with lockers towels snorkel mask and flippers, we left our belongings in the lockers (brown area as it was quieter ) we rode bikes up to the top end of the river. You can wear your shoes/ flip flops, and tee shirts etc. All your belongings are locked in a bag and you have the key, which is sent down to the end of the river which you collect when you finish, ingenious. We ate in the fast food by the bag return area, food was really good and a nice cold beer.There was so much to see we need a return visit, swimming in caves, zip lines, jumping off rocks, and just snorkelling amongst fish.I want to congratulate everyone who made our holiday so enjoyable, well done.

  • Shannon W :
We will be back!!

We just got back from a family trip. And I have nothing but positive things to say. The resort is absolutely breathtaking, the beach is very clean and well groomed , the pools ,bars are well maintained and convenient. Endless entertainment. And the buffet is amazing !!! Something for every taste preference! My only suggestion is to book the el la carte restaurants way in advance. There is an app for the resort you can book right from there. We didn’t do this and the restaurants were booked up already. If your interested in takin a tour I highly recommend Xel”ha! It was a day well spent away from the resort :) I had read the reviews on here and decided to still go with the resort. And I can honestly say I have no idea how someone could give it a negative review! We will for sure be back!!

  • Ines F : Montreal, Canada
Just okay

This hotel was not my choice, I went for a wedding but I was not really impressed so definitely not a come back. i don't think this is a 4 and half start hotel but more like a 3 and half. The rooms have smell like moldy or something weird. I went with a group of 30 people and everyone had something missing or damaged in the rooms; Example: missing hair dryer, coffee machine, lights not working, towels missing etc. The lights on the rooms are not really strong, we had only 3 lamps so it's pretty dark at night when you want to put make up and you had other people sharing the bathroom. You have to pay for the safe $5 a day and ours got stuck, we had to call someone to open. Old safes.We had a family room, 4 people and only 2 towels. The towels are ridiculous located in the bathroom, i'm short and pretty much i had to go on top on the sink to be able to reach the towels. Bathrooms not that clean.I'm not a picky eater and I eat pretty much everything and I was not really impressed with the food, no taste at all. I was pretty much on a forced diet.Depending on the bar, you can either get a good drink or one tasting disgusting.The service was terrible, we struggled just to get someone to come and serve us at the buffet or bar areas, the only way to get a fast service, it was only if you tip a person first and from there you can get a service if not forget it, if they don't have a feeling hat you will tip, nobody comes to you, i asked a drink to a waitress serving out side the bar and she told me to go get it inside, then i saw her serving everyone else in my family. they have bunch of animals specially raccoons or something similar near the restaurants and they try to climb and get your food. Black birds get inside the restaurants and land on your plate and if the table is clean, they still land in there and after you pretty much have to eat with all these utensils with bird dropping. one of the days, the electricity was on and off and no generator, our bride and team had to go to another resort rushing because there was no power. I was happy to see my family and because of this I had a good time, if it wasn't for this my time was not really pleasant. i heard the Akumal section is really good though, can't say because you can't access to this facility unless you pay extra.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.