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Akumal Bay Beach And Wellness Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort. Newly renovated rooms are very spacious, and the staff will cater to your requests to ensure that you are comfortable. The majority of food served in this resort is Mexican cuisine, and it has an OK variety of alcohol on the shelf. This is a resort suited for those who want to venture away from the resort facilities and enjoy the beach and wildlife that surrounds it.


Overview

Explore the natural wonders of the Mayan Riviera from this ideally situated all-inclusive. Golf at the nearby Puerto Aventuras course or visit the natural aquarium of Xel-Ha and the ancient ruins of Tulum. After your outings, relax under the giant palapa roof of the beachside main restaurant and admire the beautiful ocean view. Families appreciate the spacious accommodations, fun Kids' Club, kilometre-long white sandy beach and calm reef-protected waters.

Location: Beachfront, 20 min to Playa del Carmen, 60 min from the airport.


Highlights
  • Located on a long, powdery white sand beach
  • Great snorkeling - sea turtles in the area
  • Spa and wellness centre; activities including meditation and yoga
  • Rooms have outdoor hot tubs and ocean views
  • Buffet and 4 a la carte restaurants, unlimited visits

tripadvisor Traveler Reviews
  • Lester56 : Toronto, Canada
Holidays at Akumal Bay Beach & Wellness Resort

Recently stayed between Christmas 2016 and New year at Akumal Bay Beach and Wellness Resort - had a great holiday - highlights - daily Yoga with instructor Edam - which I felt was excellent - Daily snorkelling immediately off the beach - awesome - always saw lots of wildlife - like swimming in an Aquarium Resort was definitely 5 star- and the food was outstanding. Overall would be happy to do it again.

  • Holly H : Toronto, Canada
Perfect Place to Ring in the New Year

We love this resort and appreciate the staff, beach, food, drink and amenities more and more with each visit. This is truly a place to relax, unwind, meet great new people from all over the world, all while enjoying amazing beach views from everywhere at this resort. We enjoy getting up early to watch the sunrise, get a cappuccino at the snack bar, listen to the waves and everything is in such close walking distance it makes it easy to do this daily. We also enjoy snorkeling early in the morning to beat the crowds on calm days. It can’t get any easier than to walk into the water off of the resort beach and swim out to a reef while viewing gorgeous fish and of course the turtles. We found there were many more Palapas added to the beach since our visit in July and this helped alleviate the beach chair situation. We also observed an attendant on the beach so we had no difficulty getting a beach lounger at all. New Year’s Eve was very special and included beautiful buffet food selections and displays as well as organized assigned seating so no waiting in line-ups to eat. The evening beach party with lit dance floor, lit tables and fire show was an awesome way to ring in the New Year. We took a tour to Xel-Ha and Tim from Montreal at the resort tour desk was very helpful in booking this trip for us. We arrived by 8:30 a.m. and stayed until closing and enjoyed every minute. The food was exceptional at this water park and the snorkeling, river tubing were all great fun. Highly recommend.Small improvements/suggestions: As others have mentioned, the addition of another fresh water shower to rinse off near the building 3 and 4 area would be appreciated and well used. The only other suggestion would be the addition of a second treadmill to help with the line-ups and wait time for this equipment in the fitness centre.The staff at this resort are what continue to make it so special. We have been to other beautiful beaches in Jamaica, Dominican, Virgin Islands but have never received the attention or care that we do when at ABBWR. Staff are always asking if everything is alright and there is always the heartfelt response of “My pleasure.” It is so nice to see the familiar faces of staff when we return. Thank you to Emanuele Bissoli who is always quick to reply to a message and genuinely cares that we have a good holiday. Raul at the front desk always made sure to say “hello” whenever we saw him around the resort and helped us with our room. Stephanie at the front desk was also pleasant each day. Marco we thank you for your service and smile. The familiar smiling faces of Patricia, Marbella, and Wilbert at the main bar we thank you. My favourite drink maker, Degoberto and Christian at the main lobby bar, I miss your margaritas on the rocks and smiles. Oscar who greeted us and accompanied us to our room was very personable and a great new addition to the staff. The Gourmet Restaurant crew of Jesus, Aaron, Daniel and Javier you are an amazing team with great service and conversation. All the bellman and greeters when we first arrive and help us to pack up to leave we wish to thank you too. We will be returning for another weeks visit in March. Four times to the same resort in 12 months pretty much says it all! We have found our home away from home! Thank you everyone at ABBWR. See you again in March.

  • Lora B : Edmonton, Canada
Our Home away from home, and more.

This fall was our 7th visit to where we now think of as our home away from home, we look forward all year to our trip..and have managed to go twice - 2 yrs in a row. We have tried other places like the Grand Bahia, (WAY too big and busy, you could be anywhere in the world and not know you were in Mexico except for the decor).. and Sandos Caracol... it was a bit better, large but the way it is set into the jungle you would never know it.. LOTS to do. My 2nd choice, especially if I took kids!).We were first accidentally booked in to Akumal B&W resort a few years ago and told we had to stay there 3 days before we could transfer to the place we were supposed to be booked in to, at the end of 3 days we didn't want to leave but had already made the plans, we spent our next 4 days wanting to go back! The staff are ALL beyond wonderful and will go above and beyond to make sure your needs are met. It is quite a small resort (if your used to the big ones), that can be a plus for some ppl or a determent for others... we LOVE THAT ABOUT IT. They recently went through renovations and added several restaurants and updated the rooms, I love the renovations but went through a bit of depression in the added number of guests, it is still a lot smaller and intimate than many tho. The bartenders are excellent fun guys, there is a house band that plays every night and dancers and other entertainment during the week. The food is great, the house smorg is always fresh and good and we love the staff/waiters. I very much enjoy going to the new Brazil restaurant, each time we've gone its been awesome.The rooms are now very nice, roomy, you can choose from MANY different types of pillows, aroma therapy sprayed daily in your room.. housecoats and slippers provided and every room has a jet tub on the deck for late night soaks. I believe every room has an ocean view.. I like the ones that are out of the way - they seem more private and on the ground floor its mere steps on to the beach, especially if you have a bottom floor. The ocean/beach is clean and magical, I cant say enough about the wonderful snorkeling, and THE TURTLES! Akumal bay is a turtle sanctuary, they lay and hatch right in front of the resort so there are rules to follow, but well worth it to experience these lovely creatures in all their wild glory. A 5 min beach walk brings you to the surf shop and turtle info booths , right behind is the tiny village of Akumal complete with many great small outdoor restaurants, a small block of shops ran by locals, grocery and pharmacy... you know you are vacationing in Mexico when your here! We just got married on our 20th anniversary there.. Alessandra is the wedding coordinator and a wonderful young lady! We had an 'ancient' Mayan wedding, small and intimate - it simply could not have been more perfect (except the tropical storm lol).. it was everything we could have dreamed of. I HIGHLY recommend working with her for your wedding! There is only one thing I am not a fan of at this resort and that is the new time share people... tho they are not AS high pressure as in other resorts they are still as determined. DO NOT accept the phone call and 'gift' for coming to the resort that they ask you to go downstairs and see someone to accept..once you sit down I guarantee you - you will be there for many many hours, we lost an entire day of our vacation and we are no nonsense, not easily swayed people. If that is something you want however.. they are there. To avoid this one thing is easy IF your determined, and since it is the only thing I ever found wrong with this resort, I'd say thats not bad.This is not a young persons (or most young ppl) resort for partying etc.. its a bit of a taxi drive to Playa de Carmen for a night life and although this place has a 'Disco', its not usually that busy and only for those staying in the resort. I dont think most partiers would find this place attractive, or people with children as there isn't much for kids (try Sandos Caracol). I would think ppl who want a more quiet, relaxed.. Mexican vacation would appreciate it more. We have done about a dozen excursions, you can book through your vacation planner on site or they have their own. My favs were going to Chichen Itza but it was a 5 hr luxury bus ride each way and quite expensive, but if you have seen those pics your whole life its something to experience it yourself at least once. More locally there is the ATV jungle tours, we went twice and had a great time. Another expensive but well worth it tour is SIAN KAAN biosphere tour.. you can take your own jeep on a 2 hr drive down the coast followed by a day at sea seeing dolphins in the wild (as they should be seen, dont support dolphinariums or at hotels PLEASE)... and booking directly through the Sian Kaan Biosphere themselves is best so they make the money to support the sanctuary. There is also the Rio Secreto caving tour, beautiful and interesting experience almost anyone who isn;t claustrophobic can do. Worth every penny.I hope this helps you to decide whether Akumal Beach and Wellness resort is for you or not, it may not be for everyone, but it was/is for us, we will be going many more years to come.

  • nicksm1972 : Montrose, United Kingdom
Paradise

WOW!! What else can you say about this place. A truly great place to stay. What I really like is that you don't need buggys to get about no matter which building you are in, we were in building four and enjoyed our stroll back to our room every night - playing spot the iguana. Free wifi available all over the resort even on the sea. The staff were all absolutely fantastic, nothing too much trouble for them. Had a couple of problems with our room but reported this to reception and this was dealt with quickly and efficiently. Can't wait to return.

  • Jerry F :
great birthday spent at a wonderful resort with a fabulous staff

we spent a week in January celebrating my 50th birthday. we had the best week with family and friends. The resort is absolutely beautiful, rooms very clean and the food was outstanding in all the restaurants and the buffets. Too many staff to mention by name but everyone we came in contact with went above and beyond to make our week special and memorable. The beach is great, very clean and the snorkeling is some of the best we have done. the nice part is it is right off the beach...if you don't want to book a snorkel trip, you really don't have to. there is plenty to see right off the shore. saw a lot of sea turtles and tons of marine life. saw something new every time we went out. Would have loved to stay, but for sure we will be back. Thank you all for a very memorable week, hope to see you again soon.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Unlimited a la carte restaurants, with reservations
  • 24 hour snack bar
  • Domestic and International brand alcoholic and non-alcoholic beverages
  • 24 hour room service
  • Welcome drink
  • Minibar (refreshed daily)
  • Wi-Fi in the lobby and room
  • Beach and pool service
  • Kids Club (age 4-12 years)
  • Use of beach chairs, pool chairs and towels
  • Tennis court
  • Non-motorized water sports
  • Stand-up Paddleboard
  • Shuffleboard
  • Ping Pong
  • Billiards
  • Bicycles
  • Snorkeling tour (once per stay)
  • Kids club (4-12 yrs)
  • Daily activities
  • Nightly entertainment
  • 324 rooms
  • 1 buffet restaurant
  • 4 a la carte restaurants 
  • Sushi bar and Snack bar
  • 5 bars 
  • 3 pools including kids' pool
  • Tennis courts
  • Spa (fee)
  • Shopping plaza
  • Complimentary Wi-Fi 
  • Fitness facilities (fee)
  • Yoga
  • Meeting facilities
  • Laundry services
  • ATM
  • Currency exchange
  • Medical services
  • Dive shop on-site (fee)
  • 9-hole golf course 15 min away (fee)

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Oceanfront
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board
  • Jacuzzi on balcony
  • 1 King or 2 Twin beds

Junior Suite Gardenview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Twin beds
  • Jacuzzi in terrace
  • Direct garden access
  • Oceanfront
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board

Junior Suite Penthouse

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Oceanfront
  • 1 King bed
  • Direct bedroom access to a large private roof terrace, sunbathing chairs, parasol and Jacuzzi
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board

Restaurants

Main Restaurant Buffet

  • Buffet for breakfast, lunch and dinner

Mexican Restaurant

  • à la carte for dinner
  • Mexican

Oriental Restaurant

  • à la carte for dinner
  • Asian

Gourmet Restaurant

  • à la carte for dinner
  • Gourmet

Rodizio-Grill Restaurant

  • à la carte for dinner
  • Rodizio

Sushi Bar

  • Sushi

Snack Bar

  • Open 24 hours

Bars

  • Pool Bar
  • Beach Bar
  • Lounge/Disco/Theatre
  • Bar Natural
  • Lobby Bar

Kids Deal - Children 2-5 years old stay free when sharing a room with 2 adults. Children 6-12 years old pay special rates when sharing a room with 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kid's club, Babysitting service (fee), Playground, Kid's section of main pool. 

Spa/Wellness 

  • Daily Yoga
  • SUP Yoga
  • Spiritual dance
  • Kundalini
  • Meditation
  • Pranayama or Vipassana
  • Core Energetics
  • Gym
  • Spa

Honeymoon Bonus - Bottle of chilled sparkling wine in your room on arrival, Room upgrade to next category (based on availability), Fruit platter in your room, on arrival, Special a la carte dinner for two, with one bottle of wine (for day of choice, please reserve with concierge). Please request at time of booking. Marriage certificate required upon check-in. Offer subject to change.  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map


  • Akumal Bay Beach And Wellness Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Akumal Bay Beach & Wellness Resort
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.