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Akumal Bay Beach And Wellness Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort. Newly renovated rooms are very spacious, and the staff will cater to your requests to ensure that you are comfortable. The majority of food served in this resort is Mexican cuisine, and it has an OK variety of alcohol on the shelf. This is a resort suited for those who want to venture away from the resort facilities and enjoy the beach and wildlife that surrounds it.


Overview

Explore the natural wonders of the Mayan Riviera from this ideally situated all-inclusive. Golf at the nearby Puerto Aventuras course or visit the natural aquarium of Xel-Ha and the ancient ruins of Tulum. After your outings, relax under the giant palapa roof of the beachside main restaurant and admire the beautiful ocean view. Families appreciate the spacious accommodations, fun Kids' Club, kilometre-long white sandy beach and calm reef-protected waters.

Location: Beachfront, 20 min to Playa del Carmen, 60 min from the airport.


Highlights
  • Located on a long, powdery white sand beach
  • Great snorkeling - sea turtles in the area
  • Spa and wellness centre; activities including meditation and yoga
  • Rooms have outdoor hot tubs and ocean views
  • Buffet and 4 a la carte restaurants, unlimited visits

tripadvisor Traveler Reviews
  • Chloee45 : Ontario, canada
Lovely resort

I spent two weeks in building four , with quiet ocean views. I totally agree with all the great reviews this resort receives. My only flaw was the septic smell that seemed to be constant behind our building.... my room constantly smelled.... I complained to front desk, and they sent someone to spray air freshener... but I realized that if I shut air conditioner off..( as it was sucking the septic smell into the room ) .... keeping the patio doors open and having the ocean breezes blowing in , seemed to correct the problem.... however the smell continued in our walkway to our building .... I believe the septic system and infrastructure may need improvements . There must have been other complaints as a strong air freshener odour was lingering in walkways, mixed with septic smell.... on my last few days there. I found the water in large pool and smaller pools to look cloudy .... otherwise the grounds , rooms and beach appeared very clean .

  • Paul D : Holland, MI
Best beaches and snorkeling in Mexico!

Our stay at Akumal Bay Beach & Wellness Resort was an experience that left us with great memories and a longing to return next year ! ! Luis, who greeted us with a smile, Karsten, who helped us with excursion plans & all our questions, the bartenders who were so patient with our drink concoctions, our wonderful wait staff - Adriana, Abraham, Armundo, Concepcion, Benjamon, and Alex. The food was excellent in every restaurant. Our favorite was the Brazillian restaurant. The resort is small and gives an intimate feel. The snorkeling and the beaches were the ultimate !! Turtles, stingrays, barracuda, and beautiful colorful fish along with 'powdered sugar' beaches convinced us that this is a paradise that we will come back to. Thank you to everyone at Akumal Bay Resort !!!

  • happyholidaymaker010 : Wales
paradise

What can I say about this hotel it's the most amazing place we have stayed. We went 30th January for my husbands 6th birthday and we were not disappointed. It's an amazing hotel and wonderful staff. They all made my husbands birthday perfect. ROOMS - were spacious and very cleanice and amazing views and lovely whirlpool bath on every balcony. STAFF - all staff go out there way to make your holiday wonderful but got to say special thanks to a few.FIRST of all everyone who works on the patio bar. What a lovely bar would not be the same without clements. What a guy ( please dont move him). Also thanks to seller and Daniel. Gourmet Restaurant - wowith what a lovely restaurant staff cannot do enough for you so thanks to manager Daniel and staff Roger,Aaron,Jesus's and Javier. But special thanks to Amber for sorting out my husbands birthday lovely table and cake had a wonderful, nite.Japanese - did not eat here but lady on door is lovery. Brazilian steak house - lovely food and lovely staffordable if you lie a steak go there.The barman of the beach Eusebio kept us in driving know all day what a lovely guy.Buffet restaurant - All the Staffin the restaurant work so hard but got to say the omelette lady Aurora works so hard she was always happy. Also Beartriz you greets you is so welcoming. So are all the reception staff and the men who clear the seaweed. Last of all our lovely cleaner Guadalupe did a lovely job clear I got our room and made beautiful cake out of towels for my husbandso birthday.Beautiful beach plenty of sun beds. Snorkeling in the sea is a must seen turtles sting rays sword fish and beautiful coloured fish. We stayed in room 3103 block 3nice and quiet and lovely views of the ocean. Alook every room got whirlpool bath. Cannot wait to go back just booked for next april.

  • pamiela : Forest Park, Illinois
A Lovely Resort, Wonderful Staff, Great Food, Really Nice Rooms!

Where do I start?? Well, this was our third visit to Akumal Bay; our first two were to the pre-remodel version. We loved the loved the old one; we really love the new one!! From the second you come through the gate, the grounds are meticulously maintained, and clean clean clean. From your hassle free check-in; met in the lobby by people bringing you a beverage and a cool towel. How great is that!? The staff here has got to be the best. From front desk, to bartenders, to the people who take wonderful care of your room, to grounds staff, bell staff, kitchen/dining room; all of them are so nice. There is always a smile and a Hola! We only ate in the main buffet dining room and thoroughly enjoyed the choices available every day. There is always something fresh available. If you pick from the foods along the wall, they are made in very small quantities and many are prepared just for you. The foods in the middle section are made in the kitchen and in a bit larger quantities, but still very good and fresh. The salads, soups, breads, desserts are all wonderful. I ate well; TOO well (back on my regular eating routine now that we are home) in fact. It's hard to not overindulge with so many choices. I can only comment on the lobby bar for the evening (Cristian, Omar and Carlos). The bartenders take first class care of the guests and make some wonderful concoctions for you. We were treated like royalty!During the daytime we frequented the beach bar (Oscar behind the bar, and Maria and Patricia working the beach out of that bar). Not enough good can be said about the experiences there. I miss their smiles and jokes. And at the beach bar, there is sushi available, lovingly made by Lilliana! She is so sweet and does a great job. I actually tried sushi for the first time in my life after watching her make sushi for so so so many people (people, even though all this is included, a thank you and a tip is appreciated).I realize there are other bars; a bar in the Snack Area; a bar in front of building 1 and another bar along the beach between building 3 and 4. We didn't ever make it to those so I can't comment other than there are more than enough bars available to everyone!!! Giovanna, part of the Activities Team, is a gem. Always a smile a hello and asking if there is anything they can do to try and make your stay better. We also enjoyed the entertainment. From Abel, the one man band, that walked the pool, bar areas....amazing that he can carry all that weight on his waist and play some very nice music. Very entertaining and a sweet man. There was live entertainment during cocktail hour every day. From a man playing flugelhorn (accompanied by background tape) to a great jazz Saxophonist (also accompanied by background tape). Nice touch.At night there was live music, every night! Different every night. From what I call Mexican Reggae (they were great) to Rock N Roll (non-offensive), to Salsa. Enjoyable choices every night. We enjoyed the variety.So many activities available for those that chose to join in. The rooms are very very nice (for the little bit of time spent there). I like that they kept the toilet and shower separate from the room. Some do not like that the wall/door don't go all the way to the ceiling but it doesn't bother my husband and I. The bed was comfortable; I have to say the sheets were the softest cotton I think I have ever slept in. I noticed they are made in Mexico!! Soft soft soft.The sliding doors are great. SO big and love the nice screen. When we arrived, the first thing we did was turn off the air conditioning, put the ceiling fan on medium and opened the patio door! Never closed it the entire week. Falling asleep to the sound of the sea outside is the best. The windows in the shower/toilet area open as well for a good cross breeze. I just closed those at night as there is no screen there and I didn't want the mosquitos to find me.Our week there flew by. So many tranquil places you can hang out; comfy chairs in the palapas off the lobby. I cannot wait to return.

  • hilgregg : La Canada Flintridge, California
Cruise Ship Amenities on a Beautiful Beach

Akumal Bay Resort caters to a wide variety of tourists needs reminiscent of our many trips on cruise ships.Are you looking for a romantic, quiet vacation? Stay in building four away from the lively pool and enjoy the cocktails delivered to your beach-side chairs. Dine in the specialty restaurants or have room service, all included in your resort fee. Watch the stars appear in the upper patio of the Penthouse rooms as you sit in your private jacuzzi. Are you seeking a family vacation that will make multiple generations happy? Stay in building three where the grandparents can get away from the lively pool but still be steps away from the ocean and main dining room. Even the pickiest little diners will find food they can enjoy at the buffet. The activity staff will keep younger children entertained with sand toys, arts and crafts, and fun games. Are you wishing to hang out with other young couples while vacationing? Hang out near the sushi bar and enjoy the music, main swimming pool, sunbathing, cocktails and socializing. Meet other 25 to 35-year olds from all over the world looking for a party or chance to chill. With a full day of free activities ranging from Aqua Zumba, Spanish lessons, bay tours, snorkeling, spin classes, pool games and more, it feels like your on a cruise but with no cruise director. You will hear languages from all over the world spoken by people of all different ages. Food is available 24/7, and the drinks are always flowing.The grounds are beautiful, and all of the employees are gracious, friendly, and intent on fulfilling your every need. I would almost say they are overstaffed! The rooms are spacious, clean, but sparse in decor. Even at full capacity, we were always able to find a table for breakfast or at one of the specialty restaurants. Points to consider:1) You will not be fully submerged or able to stretch your legs out in the room jacuzzis if you are tall. 2) The 1st-floor of the penthouse rooms have a solid wall, so you just see the ocean when seated. You can go up to the upstairs patio and have a glass wall but the furniture is sparse, and the umbrella does not provide much shade. 2nd and 3rd- floors have a glass wall so you can see the shore. 3) We had no problems getting lounge chairs or "beds" by building four. If you want to be by the pool, you will need to save a spot early in the morning. 4) We didn't see any sea turtles and the water was murky. The few tropical fish we saw in the coral looked dull in color. In February, you might want to take an excursion for better snorkeling. The concierge told us we were just unlucky not seeing a turtle, but I didn't see many people snorkeling or getting excited out in the water. 5) Snag a beach towel early and keep it. There were several times we were unable to find any.6) All of the shower products are honey-based. I didn't care for the sweet scent but luckily brought my own.7) Taxis are more expensive than hiring private transportation to the airport.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Unlimited a la carte restaurants, with reservations
  • 24 hour snack bar
  • Domestic and International brand alcoholic and non-alcoholic beverages
  • 24 hour room service
  • Welcome drink
  • Minibar (refreshed daily)
  • Wi-Fi in the lobby and room
  • Beach and pool service
  • Kids Club (age 4-12 years)
  • Use of beach chairs, pool chairs and towels
  • Tennis court
  • Non-motorized water sports
  • Stand-up Paddleboard
  • Shuffleboard
  • Ping Pong
  • Billiards
  • Bicycles
  • Snorkeling tour (once per stay)
  • Kids club (4-12 yrs)
  • Daily activities
  • Nightly entertainment
  • 324 rooms
  • 1 buffet restaurant
  • 4 a la carte restaurants 
  • Sushi bar and Snack bar
  • 5 bars 
  • 3 pools including kids' pool
  • Tennis courts
  • Spa (fee)
  • Shopping plaza
  • Complimentary Wi-Fi 
  • Fitness facilities (fee)
  • Yoga
  • Meeting facilities
  • Laundry services
  • ATM
  • Currency exchange
  • Medical services
  • Dive shop on-site (fee)
  • 9-hole golf course 15 min away (fee)

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Oceanfront
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board
  • Jacuzzi on balcony
  • 1 King or 2 Twin beds

Junior Suite Gardenview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Twin beds
  • Jacuzzi in terrace
  • Direct garden access
  • Oceanfront
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board

Junior Suite Penthouse

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Oceanfront
  • 1 King bed
  • Direct bedroom access to a large private roof terrace, sunbathing chairs, parasol and Jacuzzi
  • Air-conditioned
  • Ceiling fan
  • Bathrobes and slippers
  • Safety deposit box
  • Sitting area
  • Mini-bar (re-stocked daily)
  • Cable TV
  • Direct dial telephone
  • Shower
  • Hair dryer
  • Scale
  • Bathroom amenities
  • Vanity mirror
  • Turndown service
  • Aromatherapy
  • Pillow menu
  • Radio alarm clock with iPod docking station
  • Umbrella
  • Coffee maker
  • Iron & Ironing board

Restaurants

Main Restaurant Buffet

  • Buffet for breakfast, lunch and dinner

Mexican Restaurant

  • à la carte for dinner
  • Mexican

Oriental Restaurant

  • à la carte for dinner
  • Asian

Gourmet Restaurant

  • à la carte for dinner
  • Gourmet

Rodizio-Grill Restaurant

  • à la carte for dinner
  • Rodizio

Sushi Bar

  • Sushi

Snack Bar

  • Open 24 hours

Bars

  • Pool Bar
  • Beach Bar
  • Lounge/Disco/Theatre
  • Bar Natural
  • Lobby Bar

Kids Deal - Children 2-5 years old stay free when sharing a room with 2 adults. Children 6-12 years old pay special rates when sharing a room with 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kid's club, Babysitting service (fee), Playground, Kid's section of main pool. 

Spa/Wellness 

  • Daily Yoga
  • SUP Yoga
  • Spiritual dance
  • Kundalini
  • Meditation
  • Pranayama or Vipassana
  • Core Energetics
  • Gym
  • Spa

Honeymoon Bonus - Bottle of chilled sparkling wine in your room on arrival, Room upgrade to next category (based on availability), Fruit platter in your room, on arrival, Special a la carte dinner for two, with one bottle of wine (for day of choice, please reserve with concierge). Please request at time of booking. Marriage certificate required upon check-in. Offer subject to change.  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map


  • Akumal Bay Beach And Wellness Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Akumal Bay Beach & Wellness Resort
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.