Akumal Beach Resort

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Our Opinion
Please note that the Akumal Beach Resort has been renovated and re-named Akumal Bay Beach and Wellness Resort.
A great resort. The rooms are in need of a little upgrading. However, they are very spacious, and the staff will cater to your requests to ensure that you are comfortable in your room. The majority of food served in this resort is Mexican cuisine, and it has an OK variety of alcohol on the shelf. This is a resort more suited for those who want to venture away from the resort facilities and enjoy the beach and wildlife that surrounds it.
Explore the natural wonders of the Mayan Riviera from this ideally situated all-inclusive. Golf at the nearby Puerto Aventuras course or visit the natural aquarium of Xel-Ha and the ancient ruins of Tulum. After your outings, relax under the giant palapa roof of the beachside main restaurant and admire the beautiful ocean view. Families appreciate the spacious accommodations, fun Kids' Club, kilometre-long white sandy beach and calm reef-protected waters.
Location: Beachfront, 20 min to Playa del Carmen, 60 min from the airport.

tripadvisor Traveler Reviews
  • cjharper1972 : Oxfordshire, United Kingdom
Best holiday yet

Myself and my partner have just returned from Akumal Bay, what a fabulous hotel in a fabulous location. The food is wonderful especially the Buffett, the themed restaurants were amazing just one small downer, as a vegetarian there wasn't a lot of choice in restaurants but quality was great. What can I say about the staff? Well they were all amazing and couldn't do enough for you, greeting you with politeness and smiles all day, especially Karina (hope I remembered the name right) who kept myself and girlfriend supplied with drinks all day on the beach and at the pool and Marcia in the lobby bar who was fantastic. We loved it so much we got engaged there, will definitely be going back sometime soon.

  • rivieramayalover4421 : Los Angeles, California
Treated like Royalty!!!!

We've been coming to the Akumal Bay Beach and Wellness Resort for over 15 years, usually twice a year, and it just gets better each time! It was fantastic when it was the Akumal Beach Resort and now with the renovations it is no wonder that it is rated the number one resort on Trip Advisor!First and foremost we would like to thank Emanuele, Manager of Guest Services. He is absolutely the BEST!! Thanks to him he made this the most memorable of our trips with his kindness and thoughtfulness. Also a big thank you to Patricia for being the best drink waitress on the beach with her infectious smile and great wit! (she has a cat named "cat", ha!) The entire staff is fantastic, and there is not one person here that will not make you feel at home, which can't be said for many other resorts.Snorkeling is fantastic right at the resort, food choices wonderful and delicious, and gorgeous ocean view rooms! The 24 hour snack bar is such an added treat. Where can you get a perfectly grilled fish filet and steamed cauliflower at 11:30 at night!?! I could go on and on, but all the reviews are spot on with the rave reviews! It's the absolute best resort in the Riviera Maya, hands down! (and, we've been to several!) Thank you, thank you, Akumal Bay Beach Resort and Wellness Center ~ we shall see you again very soon!

  • Steve S : Newbury, England, United Kingdom

What more can be said that has not already been said about this place as its all true. If anyone complains then they are the sort of people who complain about the TV instead of changing the channel. We loved it there and would go back tomorrow if we could. All the staff are so friendly and happy to work there. Our cleaner Miguel block 3 top floor always had a great smile and very pleasant. The egg lady Aurora is brilliant. The new trainee beach manager was really good to talk to. Carlos at the main bar try a mud slide from him and you must try the special coffees that they set on fire in traditional Mayan style. As we were in block 3 which is the quieter end I must thank my favorite beach bar run by Marcelino and Bitia. He makes the best Mango Tangos in all the bars and she works tirelessly up and down the beach serving drinks all day.It really is a place to go and chill out totally loved it many thanks to all at ABBR.

  • Jamie W :
Prefect honeymoon

We visited Akumal bay from the second of October for two weeks the hotel is amazing the staff are fantastic and so happy all the time to be there and nothing is to much trouble the resort is stunning people were cleaning all the time the restaurants are fantastic food was always lovely never had a bad meal gourmet was our favourite we went 4 times in the two weeks we liked the fact you didn't need to book if you go at 6 you tend to get straight in later on you can have abit of a wait the activities were good with out been loud if you didn't want to take part drinks were all quality with lots of named brands we did three trips xcaret which was a great day very good park lots to see and do we really enjoyed our day then we did the fat cat boat trip which was the best trip we did great fun nice rum punch the snorkelling is fantastic on the trip saw massive rays and big coral then we did the Captain Hook boat trip which we really did not like at all food was ok drinks were bad and the entertainment was terrible but this is just our point of view there were people who loved it in the boat and people with our thoughts of it so read into it first overall this resort is amazing we have been elsewhere in the Rivera maya part of Mexico and this hotel beats them hands down when we return to Mexico it will be this hotel hopfully sooner rather than later

  • bad boy ice man :
One word paradise

Were do I start we visited akumal bay resort in October 2016 we were greeted by Margaretas an refreshing towel the staff were fast an friendly in getting us to our room we were celebrating our silver wedding anniversary an were up graded to pent house we was tended to by Gladys our maid awesome view's The staff some of the nicest people we've ever met 24hour bar Luis Brenda and Rafael looked after us ever morning for breakfast nothing was to much for them Beach Ceser was a real nice friendly beach boss always had time for a chat an warm smile Beach bar in front off buildings 1/2 was brilliantly staffed by dagoberto karina an marbella and they kept us in drinks allday Paddle boarding was brilliant with German an Alberto did it several times they were very accommodating and very knowledgeable about the reef Food Well ever restaurant on this resort was brilliantly run by Marco and his staff and the taste was wonderful food freshly prepared and cooked perfectly.Would also like to mention Juan an tim very knowledgeable about local area an didn't always try to sell you excursions even tried to tell us cheaper ways of getting about rather than expensive outings.About the resort Could do with extra taps in front of buildings 1/2 for washing after being in the sea and maybe aircon in main buffet building. .Thomas Cook rep andy should work as a car sales man all he wants to do is sell over priced excursions and not tell you safety related issues about travelling outside of the resort. .resort could do without fidelity club here they don't need them to sell this resort it sells it's self And last but not least a big shout out to the resort guess services manager emanuele bissoli he made this holiday an amazing experience for us he went above an beyond to make our anniversary very special and for that I thank him and can't wait to return here again to all at akumal bay resort THANK YOU *****

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • All drinks - Domestic brands and beer, house wine with meals, 8:30am-2am
  • Kayaking
  • Introductory scuba diving lesson
  • Tennis
  • Volleyball
  • Shuffleboard
  • Soccer
  • Archery
  • Aerobics
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Disco, drinks included
  • 241 rooms in seven 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (International, Mexican, Italian, Seafood)
  • 3 bars including Snack bar, Cocktail bar, Beach bar
  • Disco
  • 1 outdoor pool
  • 2 tennis courts (not lit) on-site
  • Shopping plaza
  • Shopping nearby
  • Internet service (fee)
  • Fitness facilities (fee)
  • Exercise classes
  • Meeting facilities
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • 9-hole golf course 15 min away (fee)
  • Kids 4 to 12 enjoy supervised activities daily at the Kid's club
  • Babysitting service (fee)
  • Playground
  • Kid's section of main pool
All accommodation includes:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony or patio
  • Max occ. 4 persons up to 3 adults

Gardenview Rooms include:
  • Ceiling fan

Superior Rooms include:
  • Iron
Kids Deals - Kids 2-6 stay and eat free when sharing room with 2 adults. Kids 7-11 pay special kid's rate. Max 2 kids.

For the Kids - Kids 4-12 enjoy supervised activities daily at the Kids' Club, Playground, and kid's pool. Babysitting service upon availability.(fee)
Honeymoon Bonus - Honeymooners receive: room upgrade (if available at check in), fruit basket, bottle of wine, one candlelight dinner for 2. Request when you book. Requires proof of marriage.

Wedding Package - Wedding package available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Akumal Beach Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Akumal Bay Beach & Wellness Resort
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.