Akumal Beach Resort
- What's Included
- All Inclusive Features
We arrived at the hotel and our bags collected shown to reception where we were given a refreshing drink and our room allocated with no issues.Our room was ok if a little dated with a excellent sea view, the room house keeping was very good our toiletries were up kept daily also.The location of the hotel is marvellous, perfect beach and picture perfect setting the small town of Akumal is within a fifteen minute stroll along the beach with a few supermarkets and gift shops.The hotel looks great as do the gardens, our reason for downgrading the hotel was through two big issues for us and they revolved around sun beds and the restaurant.The early reservation of sun beds was ridiculous by 8am you were up against it finding one this being exasperated by the fact there are no sun beds around the pools only Balinese beds (never got one of these) so everyone else is pushed onto the beach not a major heartache but has the effect of early reservations being carried out.Our second biggest gripe was in the restaurant where we found that although there was an extensive offering in the buffet unless you were there on opening the food trays were being left so that nothing virtually was left before replenishing this meant it became quite difficult to co-ordinate your meal, quality of available though was good, we also found on several occasions our favourite branded tipple had run out and we were then given a local spirit replacement.The a la Carte’s were ok but nothing special and again refilling trays were an issue where on more than occasion had to be highlighted to staff.On the whole this hotel with a few adjustments could be amazing but for us a little more refinement is needed.
We were here in March 2017 and loved it so much we returned December 2017. Two trips in one calendar year to the same location... that's a first for us! But it really speaks to how great this resort this.I love everything about it... the food, drinks, staff, rooms, beach, snorkeling, the town. Having found such a gem here, it makes it difficult to plan vacations other than Akumal. It's like I don't want to risk going elsewhere when I know this place has everything I love!
Not my first time and not my last. It is a great hotel right on the beach. The beach is really nice...the hotel is smaller than the big chains but I prefer it...its more cozy and the staff is wonderful. All friendly and nice...you feel like you are part of a big family. Big thank you to all of them for making my stay so wonderful: Alex choco, Alex Vanilla, Karla, Mirna, German, Brenda and Carmina. See you again soon :)
I just returned from nine days at Akumal Bay Beach and Wellness Resort. This is a smaller resort with ALL rooms having lovely ocean views. We were in building three which was a great choice for us-two friends, no kids. The rooms are nice, the beds comfortable and bedding very nice. Each room has a small terrace with a hot tub! The staff is kind, efficient and friendly. This place is so, so clean and tidy .Martaelena kept our room very clean. The food was fine, not fabulous but there are lots of choices and several specialty places to eat. We enjoyed the one man band guy on the beach and there were several activities to choose from However the BIG plus is the yoga. All of the instructors were fine but Hiram is a standout. He is really a fine teacher with a gift for leading the small groups in ways that enhance each person's practice. I loved the yoga and there were several types of experiences such as yoga with live music, meditation, etc. Really outstanding and the yoga/fitness is included.I would also mentioned that on the second day I developed a throat infection. The staff helped call a doctor who arrived within an hour to check on me and provided medication. The next day the community relations person checked on me to see that I was feeling better, which thankfully, I was! That was greatly appreciated. All in all this is an excellent choice for someone who is not into the large resort-partying scene .Oh-must mention that the snorkeling is fun and I did see some turtles! Gorgeous water and beach.
This was our first time in Mexico and we had decided on booking the akumal Bay Wellness Resort based on previous reviews, photos and the apparent sightings of turtles. The resort is beautiful, the food is excellent and the staff is incredible. Oscar was a staff member who greeted us and showed us to our rooms; for the rest of the week, he would always greet us by name with a very friendly smile. Another staff member who made our vacation great was Luis Alvarez (I believe he was the beach manager. This gentleman always came to check up on us at the beach and made sure that we had everything we needed to enjoy ourselves. If you are going to visit this resort, I recommend bringing Mini Reese cups as this was apparently his favourite snack and we were disappointed that we didn’t have any to spare (you can also mention that his Canadian friends mentioned this on their review and he will have a good laugh). Lastly, Carmina is a lovely young lady who works poolside as an activity coordinator (generally wearing a pink shirt) she always has a huge smile and is very knowledgeable (ask her about her turtle lesson!). Finally, I would recommend this resort to people who are looking to relax as they offer a very quiet atmosphere with meditation and yoga, and rarely any music playing anywhere or to anyone who wants to see turtles while snorkeling (this was the highlight of my trip).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All drinks - Domestic brands and beer, house wine with meals, 8:30am-2am
- Introductory scuba diving lesson
- Dance lessons
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 241 rooms in seven 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Mexican, Italian, Seafood)
- 3 bars including Snack bar, Cocktail bar, Beach bar
- 1 outdoor pool
- 2 tennis courts (not lit) on-site
- Shopping plaza
- Shopping nearby
- Internet service (fee)
- Fitness facilities (fee)
- Exercise classes
- Meeting facilities
- Scuba diving on-site (fee)
- Dive shop on-site
- 9-hole golf course 15 min away (fee)
- Kids 4 to 12 enjoy supervised activities daily at the Kid's club
- Babysitting service (fee)
- Kid's section of main pool
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or patio
- Max occ. 4 persons up to 3 adults
Gardenview Rooms include:
- Ceiling fan
Superior Rooms include:
For the Kids - Kids 4-12 enjoy supervised activities daily at the Kids' Club, Playground, and kid's pool. Babysitting service upon availability.(fee)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Akumal Beach ResortRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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