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Akumal Beach Resort

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Our Opinion
Please note that the Akumal Beach Resort has been renovated and re-named Akumal Bay Beach and Wellness Resort.
A great resort. The rooms are in need of a little upgrading. However, they are very spacious, and the staff will cater to your requests to ensure that you are comfortable in your room. The majority of food served in this resort is Mexican cuisine, and it has an OK variety of alcohol on the shelf. This is a resort more suited for those who want to venture away from the resort facilities and enjoy the beach and wildlife that surrounds it.
Explore the natural wonders of the Mayan Riviera from this ideally situated all-inclusive. Golf at the nearby Puerto Aventuras course or visit the natural aquarium of Xel-Ha and the ancient ruins of Tulum. After your outings, relax under the giant palapa roof of the beachside main restaurant and admire the beautiful ocean view. Families appreciate the spacious accommodations, fun Kids' Club, kilometre-long white sandy beach and calm reef-protected waters.
Location: Beachfront, 20 min to Playa del Carmen, 60 min from the airport.

tripadvisor Traveler Reviews
  • Carey S :

Took my parents here for their 50th wedding anniversary. The resort is nice - not luxurious - but nice and clean, with an accommodating staff. Plenty of food choices. Good for couples, families, or groups. Snorkel and swim with turtles right in front of hotel ... great area for swimming and diving. I am a travel agent, and spend lots of time visiting various resorts and hotels around the world so that my clients know upfront what to expect before choosing a vacation destination. I would stay here again.

  • dkschoolmeester : Johnstown, Colorado
Wonderful visit, beautiful resort!

This resort is gorgeous! The staff is always friendly and very hard working. A special recommedation for Beatriz Morfin for spinning, pilates and aqua zumba. What a workout!Also a recommendation for Dora at the spa for a great massage!

  • LegendsOnTheLoose : Mayville, Wisconsin
ABBWR ~ Sweet Retreat

Spend 5 nights in early September & once again, this property does NOT disappoint. Excellent food/drink ~ friendly staff (LeLe, Lemuel, Wilbert, Timhy, Felipe, Jose #1, Jose #2, Karina, Sintia, Marabella, Abigal, Carlos & Celmente to name more than a few) that make this THE place to be in the Mayan Riviera. Loved our gardenview room (#3020) that was kept spotless by housekeeping & a minibar chock full of beverages, chips & candy bars!! Leave a little extra & you may be surprised to find a nice bottle of champagne in there, too :) The beach is the main draw for us. We packed a couple of funoodles in our suitcase for floating in the sea. Enjoyed our numerous walks up & down the beach throughout the day. Spent our late afternoons at the Lolha for their Happy Hour (get the whole grouper & make your own fish tacos!!) & had a nice dinner (OK, so it was pizza) at Taverna Pizzeria & Risotteria (was nice to see Roger, formerly of ABR cooking there). All in all, we had a terrific time ~ hated to leave, but you know the "old" Jamaican saying..."you can't come back, unless you go home." So, on that note, see ya next year!! Patricia & Pelon

  • Shaun N :
Another amazing week at Akumal bay

While the bay gets busier with all the restrictions and new neighbors, the resort just gets better and better the customer service and staff are second to none, everyone is helpful and happy from Wilbert, Sintia and Yeni in the main bar right down to all the grounds people everyone greets you and makes you feel welcome, we had a couple of problems in the room which with one phone call were resolved in under 20 min. The food at the buffet has improved over the last few years so we didn't eat at the specialty restaurants this year however I'm sure they are still great, had sushi one afternoon still as good as always, between the location,beach and service its hard to beat this resort, I guess that's what keeps me coming back.

  • Barry J : Greater Manchester, United Kingdom

Lovely resort with lovely people & set in a beautiful location. We stayed for 14 nights & enjoyed every minute. We were originally allocated a Junior Suite on the second floor but on our second week were upgraded to a Penthouse Suite. Although we liked the Penthouse we preferred the Junior suite due to the access to the Jacuzzi & the extra storage space for our belongings. The wardrobe in the Junior suite had 3 drawers & the bedroom was more spacious. We stayed in building 3 which was what we asked for when we booked as we didn't want to be in the busy area by buildings 1 & 2. The beds are really comfy with plenty of pillows & all rooms have a sea view with air con & a fan. There are separate toilet & shower areas in each room, along with a fridge which is restocked daily with a chocolate bar, a pack of crisps, 2 tins of Sprite, 2 coke, 1 Fanta, 2 Heineken, 1 bottle of fizzy water & 1 bottle of normal still.Shower gel, bath salts, shampoo & conditioner are supplied & restocked as required & towels changed daily, bedding is changed when requested or just remade with lovely towel art displays from the maid.There are plenty of places to eat & drink throughout the resort with a 24 hour drink/snack bar but we found the service to be poor here so didn't use often during our stay. All other bars & restaurants are excellent with staff that are just the friendliest you will ever meet. We particularly liked to use the Sushi bar for a snack in the afternoon to tie us over until dinner which was made fresh in front of you.There are a variety of activities on offer from Snorkelling to water boarding but we chose to just relax & hope to see a giant Turtle during our stay. Due to retiring to our room at a reasonable hour most nights we din't get to see a Turtle until our last night when I was determined to stay up & see one. At approximately half ten I noticed a few people with red lights kneeling in the sand & behold there was a Giant Green Turtle laying it's eggs.... absolutely amazing is the only way to describe it before watching her crawl back to the sea around midnight & disappear back into the sea.There are 4 pools, 1 main & 3 plunge pools within spitting distance of the beach. The sand on the beach is powdery white a clean with any seaweed washed up cleared away daily by staffThe Sea is really shallow for quite a distance out with quite an array of fish which can be seen without a snorkel, we regularly saw Stingrays & Barracudas with lots of other tropical fish.The only real downside was the few days where we were not able to use our balcony or Jacuzzi due to the amount of flies & bugs outside, we informed our rep who arranged for the front of our whole block to be fumigated around the plants which sorted the problem.I would recommend this hotel to anyone as we really enjoyed our stay & will cherish the memories for years to come

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • All drinks - Domestic brands and beer, house wine with meals, 8:30am-2am
  • Kayaking
  • Introductory scuba diving lesson
  • Tennis
  • Volleyball
  • Shuffleboard
  • Soccer
  • Archery
  • Aerobics
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Disco, drinks included
  • 241 rooms in seven 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (International, Mexican, Italian, Seafood)
  • 3 bars including Snack bar, Cocktail bar, Beach bar
  • Disco
  • 1 outdoor pool
  • 2 tennis courts (not lit) on-site
  • Shopping plaza
  • Shopping nearby
  • Internet service (fee)
  • Fitness facilities (fee)
  • Exercise classes
  • Meeting facilities
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • 9-hole golf course 15 min away (fee)
  • Kids 4 to 12 enjoy supervised activities daily at the Kid's club
  • Babysitting service (fee)
  • Playground
  • Kid's section of main pool
All accommodation includes:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony or patio
  • Max occ. 4 persons up to 3 adults

Gardenview Rooms include:
  • Ceiling fan

Superior Rooms include:
  • Iron
Kids Deals - Kids 2-6 stay and eat free when sharing room with 2 adults. Kids 7-11 pay special kid's rate. Max 2 kids.

For the Kids - Kids 4-12 enjoy supervised activities daily at the Kids' Club, Playground, and kid's pool. Babysitting service upon availability.(fee)
Honeymoon Bonus - Honeymooners receive: room upgrade (if available at check in), fruit basket, bottle of wine, one candlelight dinner for 2. Request when you book. Requires proof of marriage.

Wedding Package - Wedding package available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Akumal Beach Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Akumal Bay Beach & Wellness Resort
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.