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Akumal Beach Resort

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Our Opinion
Please note that the Akumal Beach Resort has been renovated and re-named Akumal Bay Beach and Wellness Resort.
A great resort. The rooms are in need of a little upgrading. However, they are very spacious, and the staff will cater to your requests to ensure that you are comfortable in your room. The majority of food served in this resort is Mexican cuisine, and it has an OK variety of alcohol on the shelf. This is a resort more suited for those who want to venture away from the resort facilities and enjoy the beach and wildlife that surrounds it.
Explore the natural wonders of the Mayan Riviera from this ideally situated all-inclusive. Golf at the nearby Puerto Aventuras course or visit the natural aquarium of Xel-Ha and the ancient ruins of Tulum. After your outings, relax under the giant palapa roof of the beachside main restaurant and admire the beautiful ocean view. Families appreciate the spacious accommodations, fun Kids' Club, kilometre-long white sandy beach and calm reef-protected waters.
Location: Beachfront, 20 min to Playa del Carmen, 60 min from the airport.

tripadvisor Traveler Reviews
  • schwartzy47 : Kitchener, Canada
Second time as good as the first

A little late but felt I need to ring in on this wonderful resort, this was are second visit our first was April of 2016 book right away when we got home. Both trip were amazing from the great staff to beautiful beach. We travel two to three time a year and this is the only resort that I have enjoy the buffet and restaurant throughly. We took scuba lesson and did an amazing dive the gentlemen at the dive shop fantastic. Can't wait will be returning in sept for my anniversary.

  • holly682 : Freeport, Illinois
Birthday bash

We went to akumal for a 50th birthday week. The resort, Beach ,service and snorkeling were outstanding. We would never hesitate to go back.The food was exceptional, the hotel was very clean and every time we snorkeled we saw a sea turtle and many fish on the reef.

  • Lester56 : Toronto, Canada
Holidays at Akumal Bay Beach & Wellness Resort

Recently stayed between Christmas 2016 and New year at Akumal Bay Beach and Wellness Resort - had a great holiday - highlights - daily Yoga with instructor Edam - which I felt was excellent - Daily snorkelling immediately off the beach - awesome - always saw lots of wildlife - like swimming in an Aquarium Resort was definitely 5 star- and the food was outstanding. Overall would be happy to do it again.

  • Holly H : Toronto, Canada
Perfect Place to Ring in the New Year

We love this resort and appreciate the staff, beach, food, drink and amenities more and more with each visit. This is truly a place to relax, unwind, meet great new people from all over the world, all while enjoying amazing beach views from everywhere at this resort. We enjoy getting up early to watch the sunrise, get a cappuccino at the snack bar, listen to the waves and everything is in such close walking distance it makes it easy to do this daily. We also enjoy snorkeling early in the morning to beat the crowds on calm days. It can’t get any easier than to walk into the water off of the resort beach and swim out to a reef while viewing gorgeous fish and of course the turtles. We found there were many more Palapas added to the beach since our visit in July and this helped alleviate the beach chair situation. We also observed an attendant on the beach so we had no difficulty getting a beach lounger at all. New Year’s Eve was very special and included beautiful buffet food selections and displays as well as organized assigned seating so no waiting in line-ups to eat. The evening beach party with lit dance floor, lit tables and fire show was an awesome way to ring in the New Year. We took a tour to Xel-Ha and Tim from Montreal at the resort tour desk was very helpful in booking this trip for us. We arrived by 8:30 a.m. and stayed until closing and enjoyed every minute. The food was exceptional at this water park and the snorkeling, river tubing were all great fun. Highly recommend.Small improvements/suggestions: As others have mentioned, the addition of another fresh water shower to rinse off near the building 3 and 4 area would be appreciated and well used. The only other suggestion would be the addition of a second treadmill to help with the line-ups and wait time for this equipment in the fitness centre.The staff at this resort are what continue to make it so special. We have been to other beautiful beaches in Jamaica, Dominican, Virgin Islands but have never received the attention or care that we do when at ABBWR. Staff are always asking if everything is alright and there is always the heartfelt response of “My pleasure.” It is so nice to see the familiar faces of staff when we return. Thank you to Emanuele Bissoli who is always quick to reply to a message and genuinely cares that we have a good holiday. Raul at the front desk always made sure to say “hello” whenever we saw him around the resort and helped us with our room. Stephanie at the front desk was also pleasant each day. Marco we thank you for your service and smile. The familiar smiling faces of Patricia, Marbella, and Wilbert at the main bar we thank you. My favourite drink maker, Degoberto and Christian at the main lobby bar, I miss your margaritas on the rocks and smiles. Oscar who greeted us and accompanied us to our room was very personable and a great new addition to the staff. The Gourmet Restaurant crew of Jesus, Aaron, Daniel and Javier you are an amazing team with great service and conversation. All the bellman and greeters when we first arrive and help us to pack up to leave we wish to thank you too. We will be returning for another weeks visit in March. Four times to the same resort in 12 months pretty much says it all! We have found our home away from home! Thank you everyone at ABBWR. See you again in March.

  • Lora B : Edmonton, Canada
Our Home away from home, and more.

This fall was our 7th visit to where we now think of as our home away from home, we look forward all year to our trip..and have managed to go twice - 2 yrs in a row. We have tried other places like the Grand Bahia, (WAY too big and busy, you could be anywhere in the world and not know you were in Mexico except for the decor).. and Sandos Caracol... it was a bit better, large but the way it is set into the jungle you would never know it.. LOTS to do. My 2nd choice, especially if I took kids!).We were first accidentally booked in to Akumal B&W resort a few years ago and told we had to stay there 3 days before we could transfer to the place we were supposed to be booked in to, at the end of 3 days we didn't want to leave but had already made the plans, we spent our next 4 days wanting to go back! The staff are ALL beyond wonderful and will go above and beyond to make sure your needs are met. It is quite a small resort (if your used to the big ones), that can be a plus for some ppl or a determent for others... we LOVE THAT ABOUT IT. They recently went through renovations and added several restaurants and updated the rooms, I love the renovations but went through a bit of depression in the added number of guests, it is still a lot smaller and intimate than many tho. The bartenders are excellent fun guys, there is a house band that plays every night and dancers and other entertainment during the week. The food is great, the house smorg is always fresh and good and we love the staff/waiters. I very much enjoy going to the new Brazil restaurant, each time we've gone its been awesome.The rooms are now very nice, roomy, you can choose from MANY different types of pillows, aroma therapy sprayed daily in your room.. housecoats and slippers provided and every room has a jet tub on the deck for late night soaks. I believe every room has an ocean view.. I like the ones that are out of the way - they seem more private and on the ground floor its mere steps on to the beach, especially if you have a bottom floor. The ocean/beach is clean and magical, I cant say enough about the wonderful snorkeling, and THE TURTLES! Akumal bay is a turtle sanctuary, they lay and hatch right in front of the resort so there are rules to follow, but well worth it to experience these lovely creatures in all their wild glory. A 5 min beach walk brings you to the surf shop and turtle info booths , right behind is the tiny village of Akumal complete with many great small outdoor restaurants, a small block of shops ran by locals, grocery and pharmacy... you know you are vacationing in Mexico when your here! We just got married on our 20th anniversary there.. Alessandra is the wedding coordinator and a wonderful young lady! We had an 'ancient' Mayan wedding, small and intimate - it simply could not have been more perfect (except the tropical storm lol).. it was everything we could have dreamed of. I HIGHLY recommend working with her for your wedding! There is only one thing I am not a fan of at this resort and that is the new time share people... tho they are not AS high pressure as in other resorts they are still as determined. DO NOT accept the phone call and 'gift' for coming to the resort that they ask you to go downstairs and see someone to accept..once you sit down I guarantee you - you will be there for many many hours, we lost an entire day of our vacation and we are no nonsense, not easily swayed people. If that is something you want however.. they are there. To avoid this one thing is easy IF your determined, and since it is the only thing I ever found wrong with this resort, I'd say thats not bad.This is not a young persons (or most young ppl) resort for partying etc.. its a bit of a taxi drive to Playa de Carmen for a night life and although this place has a 'Disco', its not usually that busy and only for those staying in the resort. I dont think most partiers would find this place attractive, or people with children as there isn't much for kids (try Sandos Caracol). I would think ppl who want a more quiet, relaxed.. Mexican vacation would appreciate it more. We have done about a dozen excursions, you can book through your vacation planner on site or they have their own. My favs were going to Chichen Itza but it was a 5 hr luxury bus ride each way and quite expensive, but if you have seen those pics your whole life its something to experience it yourself at least once. More locally there is the ATV jungle tours, we went twice and had a great time. Another expensive but well worth it tour is SIAN KAAN biosphere tour.. you can take your own jeep on a 2 hr drive down the coast followed by a day at sea seeing dolphins in the wild (as they should be seen, dont support dolphinariums or at hotels PLEASE)... and booking directly through the Sian Kaan Biosphere themselves is best so they make the money to support the sanctuary. There is also the Rio Secreto caving tour, beautiful and interesting experience almost anyone who isn;t claustrophobic can do. Worth every penny.I hope this helps you to decide whether Akumal Beach and Wellness resort is for you or not, it may not be for everyone, but it was/is for us, we will be going many more years to come.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • All drinks - Domestic brands and beer, house wine with meals, 8:30am-2am
  • Kayaking
  • Introductory scuba diving lesson
  • Tennis
  • Volleyball
  • Shuffleboard
  • Soccer
  • Archery
  • Aerobics
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Disco, drinks included
  • 241 rooms in seven 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (International, Mexican, Italian, Seafood)
  • 3 bars including Snack bar, Cocktail bar, Beach bar
  • Disco
  • 1 outdoor pool
  • 2 tennis courts (not lit) on-site
  • Shopping plaza
  • Shopping nearby
  • Internet service (fee)
  • Fitness facilities (fee)
  • Exercise classes
  • Meeting facilities
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • 9-hole golf course 15 min away (fee)
  • Kids 4 to 12 enjoy supervised activities daily at the Kid's club
  • Babysitting service (fee)
  • Playground
  • Kid's section of main pool
All accommodation includes:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony or patio
  • Max occ. 4 persons up to 3 adults

Gardenview Rooms include:
  • Ceiling fan

Superior Rooms include:
  • Iron
Kids Deals - Kids 2-6 stay and eat free when sharing room with 2 adults. Kids 7-11 pay special kid's rate. Max 2 kids.

For the Kids - Kids 4-12 enjoy supervised activities daily at the Kids' Club, Playground, and kid's pool. Babysitting service upon availability.(fee)
Honeymoon Bonus - Honeymooners receive: room upgrade (if available at check in), fruit basket, bottle of wine, one candlelight dinner for 2. Request when you book. Requires proof of marriage.

Wedding Package - Wedding package available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Akumal Beach Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Akumal Bay Beach & Wellness Resort
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.