Allegro Playacar

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  • Reviews
  • What's Included
  • All Inclusive Features
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  • Restaurants & Bars
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Our Opinion

The Allegro Playacar offers a close proximity to the town of Playa del Carmen. Guests can easily stroll into town and enjoy the shops, restaurants and bars. Lots of repeat clientele continue to visit this 4 star resort. The food and rooms are nice but nothing special. Strong tides have caused some beach erosion in front of the hotel. If the price is right this hotel is good for couples and singles looking to be close to Playa del Carmen.


Overview

Located in the heart of the Playacar resort area, the Allegro Playacar features its charming thatch-roofed villas, providing all the comforts of home. The rooms at the Allegro Playacar feature walk-in closet space, and a bathroom complete with modern basin sinks. Enjoy the white sand and stunning water of the Caribbean Sea. Only minutes from the town of Playa del Carmen, close to shopping and local sightseeing.

Location: Beachfront in Playacar, 5 minutes from Playa del Carmen, 45 minutes from the airport.


Highlights
  • Nice stretch of white sand beach
  • Located walking distance to downtown Playa del Carmen
  • Two large pools, one for activitiy and one for relaxation
  • Kids Club and pool
  • Green Globe Certified for environmentally sustainable practices



tripadvisor Traveler Reviews
  • Brenda R :
Excellent place to stay

I had to move from an existing hotel that was not in the best place. My daughter was able to make reservations at Allegro Playacar and it was amazing. The staff was very pleasant and I had the best time. The grounds and the beach was very well kept and the staff was right on time for whatever you needed. I will differently come back and visit again.

  • hanssimon : San Francisco
Nov. 27 Under Construction - but still good

We have stayed at Allegro before and it was recently bought by Barcello. We were not told under construction when we booked in June, and expected the worst. They are investing in the property and we were first people to stay in our room. A/C worked great. Hot Water was good. The only restaurant (other two were closed) that was open was the buffet by the pool. About 25% of the property was under renovation, so the "1" restaurant was not too busy...food was good and we had great time.Downside: Kids club was not open. The evening entertainment was OKAY, three good nights - Magic, Mexican, CircusI have to say, lots of familiar faces from the staff. Still Friendly as ever. We will go back.

  • Kevin S : calgary
Absolutely the Best...

Occidental was in the process of redoing a number of rooms in the resort. Our time share was a two bedroom overlooking the ocean... We were not able to get into this because of the reno's and we stayed in a regular hotel room... Still it was a super place... the ocean is spectacular... the view is superb. Loved it... And will be back...

  • tolive : tolive
Average experience

The resort has been undergoing renovation for months since its acquisition by the Occidental chain from Spain. We booked our rooms 3-4 months ago with the understanding that renovation should be done by 11/18. However, one week prior to our trip, we were informed that none of the First Club rooms were ready for guests due to delays in renovation. So, we were stuck with a standard room with 2 twin beds for a family of four, instead of the one-bedroom suite we were entitled to as time share owners. On the bright side, the resort did offer us a free, extra owner's week to be used at any affiliated resorts in the future. The newly renovated rooms do have a nice contemporary lookThe services in general was average. There were only two restaurants because the others were still under renovation. Food choices were poor, Sometimes the tables were not even set when guests showed up in the morning for breakfast at 7pm! The Kids Club is non existent when we stayed during Thanksgiving week.The only appealing features of this resort is the beautiful long stretched beach and its close proximity to downtown. Compared to Occidental Xcaret where we stayed , this one is definitely a disappointment. We would recommend the former if you had young children because it has five pools and a small closed cove for snorkeling, making up for its lack of beach area for the guests. And, the food is MUCH better!

  • Craig K :
Total disappointment

We arrived on the 21st November late at night to be told are room was still under renovation 😢 no restaurant were open & no hot water we had paid for a seaside view but was told if we signed a waver we would have a upgrade a barcelo maya hurray we thought instead we got a standard room with the smallest balcony you can imagine & a view of trees & a road superb not 😤😤😤what a rip off 😤😤word of note do not sign waver as you lose all rights will try for refund on upgrade but not holding my breath 😢😢😢

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brands, Domestic beer and House Wine with meals 
  • Lounge chair and towels (pool/beach)
  • Non-motorized water sports: Windsurfing, Kayaking, Boogie boards
  • Snorkeling  
  • Waterpolo
  • Introductory scuba diving lesson at pool
  • Tennis
  • Volleyball, Basketball, Soccer
  • Billiards
  • Daily activities
  • Evening entertainment
  • 286 rooms in several villas 
  • 1 buffet restaurant
  • 2 a la carte restaurants
  • Pizza & sandwich snack bar
  • Poolside snack bar
  • 4 bars including Swim-up bar and Sports bar
  • Disco
  • 2 free-form pools and kids pool
  • Kids club and playground
  • Tennis courts
  • Gift shop and Sundries shop
  • Games room
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • ATM
  • Tour desk/Car Rental 
  • Meeting/Conference facilities
  • Medical services 24 hrs (fee)
  • 18-hole golf course 2 min away

Hotel Room

  • 1 king or 2 double beds
  • Resort view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Premium Room

  • 1 king or 2 double beds
  • Ocean/Pool view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Restaurants

The Buffet

  • Buffet for breakfast and dinner
  • International
  • Dress code is Casual 

El Italiano

  • à la carte for cinnter
  • Italian
  • Reservation required
  • Dress code is Semi-formal

El Mexicano

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Dress code is Semi-formal

The Snack Bar

  • Snack Bar for lunch
  • Dress code is Casual

The Pizzeria

  • Snack Bar for lunch
  • Dress code is Casual

Bars

  • Lobby Bar
  • Aqua Bar
  • Ambar Bar
  • Sports Bar

Kids Deals - 2 children 12 year and under pay special child rate when sharing with 1 or 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.

Spa Treatments

  • Massage
  • Body Treatments

Free Honeymoon Package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Honeymoon Special - Premium Package Includes: Complimentary package, one free massage per person per stay, Polo shirt, one special candlelight dinner & bottle of sparkling wine, one honeymoon photo, fruit basket in-room, bottle of run, soft drinks, daily turn-down service, free laundry (once/stay), surprise gift. Package Price: US$250 per couple. Minimum 3 night stay required. Request when you book. Requires proof of marriage. Prices and inclusions subject to change. Arrangements are to be made directly with hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map


  • Allegro Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Allegro Playacar
Lote Hotelero 7, Desarrollo Playacar Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.