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Allegro Playacar

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Our Opinion

The Allegro Playacar offers a close proximity to the town of Playa del Carmen. Guests can easily stroll into town and enjoy the shops, restaurants and bars. Lots of repeat clientele continue to visit this 4 star resort. The food and rooms are nice but nothing special. Strong tides have caused some beach erosion in front of the hotel. If the price is right this hotel is good for couples and singles looking to be close to Playa del Carmen.


Located in the heart of the Playacar resort area, the Allegro Playacar features its charming thatch-roofed villas, providing all the comforts of home. The rooms at the Allegro Playacar feature walk-in closet space, and a bathroom complete with modern basin sinks. Enjoy the white sand and stunning water of the Caribbean Sea. Only minutes from the town of Playa del Carmen, close to shopping and local sightseeing.

Location: Beachfront in Playacar, 5 minutes from Playa del Carmen, 45 minutes from the airport.

  • Nice stretch of white sand beach
  • Located walking distance to downtown Playa del Carmen
  • Two large pools, one for activitiy and one for relaxation
  • Kids Club and pool
  • Green Globe Certified for environmentally sustainable practices

tripadvisor Traveler Reviews
  • Stein B :
4 Families in Playacar

Allego Playacar was a nice resort in a convenient location. The size of the resort was ideal for families with kids since it was big enough to have enough entertainment, restaurants and facilities to keep you happy, but not too big to make you tired going from place to place. It's location in Playacar was good since there was a close shopping plaza a short walk away and even Playa Del Carmen city was a walk-able distance (but it does take around 20 minutes). One area we had some issues with was the room on the top floor. During heavy rains (which was regular) some water/rain leaked from the roof into the room. The staff quickly mopped and cleaned the floor but they need to reseal the roof. Food was ok but didn't have enough variety on some days. Staff was friendly and there was enough entertainment to avoid being bored. First Club had complementary WIFI (if you had membership) but WIFI outside had a fee. We stayed at Xcaret last time and it was a much bigger resort further south and costs more. Allegro Playacar has good value for your money.

  • JoshSample :
Multiple times visiting allegro playa car

Love the first club staff and entire resort staff. Make you enjoy stay and takes care of you! Rooms are clean and resort is beautiful. Resort doesn't feel to big or fancy. Great place for family or just place to go relax. Recommend this resort to anyone had a great time and so will you

  • ccgebbs : Merrill, Wisconsin
So far... ehhhh....

We are on day 3 and so far, idk? We've asked for foam matress pads for 2 days now and this is what we've come back to after room service was here. They had no problem taking the tip that was left for them but the beds weren't even made. We tried to make a reservation for the AI tepanyaki restaurant but we're told that our group was to large to accommodate. We have 4 children. A family of six. More family arrives tomorrow. This is our 10th time in the Yucatan and I can assure anyone that we have never had a poorer experience at a resort. We still have 10 days here. Hopefully the service improves and I can retract all this garbage. Such a beautiful place to be. I hate giving this sort of review. :(

  • Nelson M : Los Angeles, California
Paradise Can Be Yours

Stayed June 6-10 ($133 a night ) Allegro Playacar is a small hotel with a big hotel feel. I booked three rooms for my family. All three rooms (2704, 2303, 1203) had a different feels and all in different locations on the resort. I think all come with a hammock in the front patio. Great for those nights you just want to kick it and have a drink from your mini bar. Your longest walk to the beach will be under a 100 yards from end to end. Breakfast and dinners are in the front of the hotel. Breakfast has everything you need (eggs, omelettes, pancakes, beans, sweet breads, cereals and Mexican dishes). Dinners have theme nights and they are good. If you book a seat down dinner, see what the theme is for the buffet dinner that night. Just in case you done like you food at the seat down dinner. That way you can go to the buffet after. Lunch is next to the pool bar. They have burgers, hot dogs, pizza, sandwiches and specialty dishes (Mexican). The had a BBQ day next tot he pool, the meats and chicken was great and it was nice to get a different feel from the resort.Helpful Tips: I do tip a dollar here and there. A few bucks got me my rooms at 12 instead of 3. I did see some people bring their own mugs for their drinks. Some were to keep their drinks cold and others, not to have to go to bar offend (32oz mugs).Staff: EVERY STAFF MEMBER at the resort works hard to make you happy. So I can't just name a few. The pool bar can get really busy at lunch time. Those bartenders work are and are always smiling. If you like your drinks strong, just ask. If you like them tasty, ask. They go out of their way to see you get what you want. The entertainment staff was one of the best. They change things up so you don't see the same stuff everyday. My son had a blast (12yrs) with the crazy games and the live singers. I loved the beach volley ball. I only wish they would of had beach soccer. Servers are always smiling in that hot sun when brings you drinks to the beach or pool sided. The sport bar is a great place to kick it and meet new people. They serve some great Scooby-Doo's Snacks Shots. The entertainment bar serves some great Red Eyes (micheladas).Resort: Are rooms were very clean and clean daily. They grounds are beautiful and well maintained. The grounds are very safe, even when walking around at 1 am star gazing. The beach was soft white sand. Lot's of place to seat and get lot of sun. The palm tree are small. you will have to move offend to get shade. Your 1 km from Playa Del Carmen downtown area or a $6-5 taxis ride. You can also find a small mini mall about a 3 min walk from the resort. You can also find a few small Mayan ruins about a five minute walk from the resort. Great to show the kids. All very safe. My Cons: No Non-motored water sports. Pool closes to early. No food from 11 am to 12 pm(Noon). Need more shade at the beach (umbrellas would work). Management when any construction is going to being done, please let your member know the day before. No one wants to hear banging in the morning. We should have been giving the option to move at the very lease or we could of schedule that day as our early day. You need to remember we are your guess. It's our fees that keep you in business. (Room 1204 thank God it was the Teens room)This was my seven visit to the area. I like to visit different hotel every visit.Hotels this visited this trip: Allegro Playacar June 6-10, 2017 and Barcelo Maya Palace June 10-14, 2017

  • Sharon D : Brantford, Canada
Great vacation

Great vacation would go back again and that is sonething I don't normally say. I enjoyed the feeling of being safe and secure in Playacar. The ability to walk to the plaza, shop have a drink or dinner was great. I look forward to going back

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brands, Domestic beer and House Wine with meals 
  • Lounge chair and towels (pool/beach)
  • Non-motorized water sports: Windsurfing, Kayaking, Boogie boards
  • Snorkeling  
  • Waterpolo
  • Introductory scuba diving lesson at pool
  • Tennis
  • Volleyball, Basketball, Soccer
  • Billiards
  • Daily activities
  • Evening entertainment
  • 286 rooms in several villas 
  • 1 buffet restaurant
  • 2 a la carte restaurants
  • Pizza & sandwich snack bar
  • Poolside snack bar
  • 4 bars including Swim-up bar and Sports bar
  • Disco
  • 2 free-form pools and kids pool
  • Kids club and playground
  • Tennis courts
  • Gift shop and Sundries shop
  • Games room
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • ATM
  • Tour desk/Car Rental 
  • Meeting/Conference facilities
  • Medical services 24 hrs (fee)
  • 18-hole golf course 2 min away

Hotel Room

  • 1 king or 2 double beds
  • Resort view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Premium Room

  • 1 king or 2 double beds
  • Ocean/Pool view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total


The Buffet

  • Buffet for breakfast and dinner
  • International
  • Dress code is Casual 

El Italiano

  • à la carte for cinnter
  • Italian
  • Reservation required
  • Dress code is Semi-formal

El Mexicano

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Dress code is Semi-formal

The Snack Bar

  • Snack Bar for lunch
  • Dress code is Casual

The Pizzeria

  • Snack Bar for lunch
  • Dress code is Casual


  • Lobby Bar
  • Aqua Bar
  • Ambar Bar
  • Sports Bar

Kids Deals - 2 children 12 year and under pay special child rate when sharing with 1 or 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.

Spa Treatments

  • Massage
  • Body Treatments

Free Honeymoon Package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Honeymoon Special - Premium Package Includes: Complimentary package, one free massage per person per stay, Polo shirt, one special candlelight dinner & bottle of sparkling wine, one honeymoon photo, fruit basket in-room, bottle of run, soft drinks, daily turn-down service, free laundry (once/stay), surprise gift. Package Price: US$250 per couple. Minimum 3 night stay required. Request when you book. Requires proof of marriage. Prices and inclusions subject to change. Arrangements are to be made directly with hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Allegro Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Allegro Playacar
Lote Hotelero 7, Desarrollo Playacar Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.