Allegro Playacar

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Our Opinion

The Allegro Playacar offers a close proximity to the town of Playa del Carmen. Guests can easily stroll into town and enjoy the shops, restaurants and bars. Lots of repeat clientele continue to visit this 4 star resort. The food and rooms are nice but nothing special. Strong tides have caused some beach erosion in front of the hotel. If the price is right this hotel is good for couples and singles looking to be close to Playa del Carmen.


Located in the heart of the Playacar resort area, the Allegro Playacar features its charming thatch-roofed villas, providing all the comforts of home. The rooms at the Allegro Playacar feature walk-in closet space, and a bathroom complete with modern basin sinks. Enjoy the white sand and stunning water of the Caribbean Sea. Only minutes from the town of Playa del Carmen, close to shopping and local sightseeing.

Location: Beachfront in Playacar, 5 minutes from Playa del Carmen, 45 minutes from the airport.

  • Nice stretch of white sand beach
  • Located walking distance to downtown Playa del Carmen
  • Two large pools, one for activitiy and one for relaxation
  • Kids Club and pool
  • Green Globe Certified for environmentally sustainable practices

tripadvisor Traveler Reviews
  • WH1982 : Oklahoma
Nice resort, well maintained.

Stayed for 4 nights in July 2017. The resort is very nice and recently updated. All of the staff were very friendly and accommodating, we didn't have one bad experience with the staff.Room was small, two full size beds and small bathroom with shower. A little cramped for a family of four, but good deal for the price we paid. We even got an ocean front room for no extra charge which was excellent. Plenty of activities and very nice beach. The pools were also very well maintained and very nice.Only criticism is the food quality. We had the buffet and ate at two restaurants on site and the food wasn't all that great. I know we should expect fine dining but most of the food was comparable in quality to what you'd find at low end restaurants. We had a total of 12 in our party and none of us were impressed by the cuisine. Also you have to pay extra for wifi, I believe it was $30 for access for two devices.Overall a very nice resort to spend your vacation and would recommend unless fine dining is a priority for you.

  • Zuzana B : Denver, Colorado
Beach, bars and bungalows!

If you're looking for a resort with all the amenities but a touch of authenticity then this resort is for go. Thatched roof bungalows and hammocks on every porch make for a laid back experience with a more authentic fingerprint of Mexico. The food was great but only limitation was wifi was not included. $45 for wifi unless you have AT&T and then you are in a covered region. Highly recommend this hotel for the value! Great staff and premier location in Playa!

  • SpringsGal_11 : Colorado Springs, Colorado
Good Value for a Family

There are times when the rating is the most difficult decision in writing a review. This is one of those cases! The Allegro's location, grounds, and staff all rate 5's. The staff members serving in the restaurants, bars, and pool areas are exceptional, and provide amazing service; particularly the table servers in the restaurants. The location is convenient to Playa del Carmen, in a lovely gated community. The atmosphere is pleasant and for the most part tranquil. There are plenty of children though!The grounds are beautiful! The landscaping provides a lovely backdrop for the turquoise water view. A delight to walk through!The rooms are comfortable, but small. The area housing the shower and toilet are hardly big enough to turn around. Not a real problem, except there is no where to change with any privacy from your room companion(s). Our room was very clean and well-kept. However, there was a leaking problem in the shower ceiling. It seemed that water from the bathroom above was coming through the shower ceiling. We reported the issue to the front desk for six of the seven days we stayed, but it was never repaired. The reception staff was very nice, but not successful in getting maintenance to our room. Fortunately, the ceiling did not collapse, nor the floor above us. The casitas all have eight rooms; four on the ground floor and four on the upper floor. The upper floor rooms have vaulted palapa ceilings that make the rooms seem larger. However, the room layout is the same. We had requested our three rooms near each other, two of the rooms adjoining, and two rooms with double beds and one with a king. Initially, none of the requests was accommodated. We did end up getting two double rooms and one king, but we were all in separate buildings. Higher numbered rooms are nearer the pools and beach. In our family, the dining experience is a very big part of our vacation. We are used to resorts that do not require reservations for al a carte dining. We were very open to making reservations, however. Upon arrival we discovered that there is a limit to the number of times an al a carte restaurant can be reserved. We were told that our seven night stay would allow us to dine in the specialty restaurants three times. That leaves only the buffet option for additional evenings. I will say that we are not dinner buffet folks, and fully admit that to be our hang up. Additionally, we were only able to make reservations for two dinners. The other attempts were met with there being no availability. Reservations can only be made 24 hours in advance and I was always at the customer service desk by 9:30AM. That was not an enjoyable part of our stay, although we certainly did not go hungry.We had a marvelous time! The resort offers a good value for a family with varying affordability levels. The beach and water are super! Soft sand, and shallow, soft bottom far out from the beach. There was not a single person who was not pleasant and kind to us!

  • gali608 :
I can't wait to be back!!!!

Allegro truly makes you feel taken care of. All staff is super helpful and friendly. I truly liked how all staff is always sharing a smile to ensure all guests feel welcomed. Overall, Allegro has an excellent ambiance, clean rooms, great service and delicious food.

  • 516abigailp : New York City, New York
Excellent Service

The staff went above and beyond to make our stay even better. The rooms are comfortable and very clean. The location is excellent as it is minutes away from 5th Avenue and a short walk to other shopping areas. I would definitely stay there again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brands, Domestic beer and House Wine with meals 
  • Lounge chair and towels (pool/beach)
  • Non-motorized water sports: Windsurfing, Kayaking, Boogie boards
  • Snorkeling  
  • Waterpolo
  • Introductory scuba diving lesson at pool
  • Tennis
  • Volleyball, Basketball, Soccer
  • Billiards
  • Daily activities
  • Evening entertainment
  • 286 rooms in several villas 
  • 1 buffet restaurant
  • 2 a la carte restaurants
  • Pizza & sandwich snack bar
  • Poolside snack bar
  • 4 bars including Swim-up bar and Sports bar
  • Disco
  • 2 free-form pools and kids pool
  • Kids club and playground
  • Tennis courts
  • Gift shop and Sundries shop
  • Games room
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • ATM
  • Tour desk/Car Rental 
  • Meeting/Conference facilities
  • Medical services 24 hrs (fee)
  • 18-hole golf course 2 min away

Hotel Room

  • 1 king or 2 double beds
  • Resort view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Premium Room

  • 1 king or 2 double beds
  • Ocean/Pool view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total


The Buffet

  • Buffet for breakfast and dinner
  • International
  • Dress code is Casual 

El Italiano

  • à la carte for cinnter
  • Italian
  • Reservation required
  • Dress code is Semi-formal

El Mexicano

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Dress code is Semi-formal

The Snack Bar

  • Snack Bar for lunch
  • Dress code is Casual

The Pizzeria

  • Snack Bar for lunch
  • Dress code is Casual


  • Lobby Bar
  • Aqua Bar
  • Ambar Bar
  • Sports Bar

Kids Deals - 2 children 12 year and under pay special child rate when sharing with 1 or 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.

Spa Treatments

  • Massage
  • Body Treatments

Free Honeymoon Package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Honeymoon Special - Premium Package Includes: Complimentary package, one free massage per person per stay, Polo shirt, one special candlelight dinner & bottle of sparkling wine, one honeymoon photo, fruit basket in-room, bottle of run, soft drinks, daily turn-down service, free laundry (once/stay), surprise gift. Package Price: US$250 per couple. Minimum 3 night stay required. Request when you book. Requires proof of marriage. Prices and inclusions subject to change. Arrangements are to be made directly with hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Allegro Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Allegro Playacar
Lote Hotelero 7, Desarrollo Playacar Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.