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Allegro Playacar

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Our Opinion

The Allegro Playacar offers a close proximity to the town of Playa del Carmen. Guests can easily stroll into town and enjoy the shops, restaurants and bars. Lots of repeat clientele continue to visit this 4 star resort. The food and rooms are nice but nothing special. Strong tides have caused some beach erosion in front of the hotel. If the price is right this hotel is good for couples and singles looking to be close to Playa del Carmen.


Located in the heart of the Playacar resort area, the Allegro Playacar features its charming thatch-roofed villas, providing all the comforts of home. The rooms at the Allegro Playacar feature walk-in closet space, and a bathroom complete with modern basin sinks. Enjoy the white sand and stunning water of the Caribbean Sea. Only minutes from the town of Playa del Carmen, close to shopping and local sightseeing.

Location: Beachfront in Playacar, 5 minutes from Playa del Carmen, 45 minutes from the airport.

  • Nice stretch of white sand beach
  • Located walking distance to downtown Playa del Carmen
  • Two large pools, one for activitiy and one for relaxation
  • Kids Club and pool
  • Green Globe Certified for environmentally sustainable practices

tripadvisor Traveler Reviews
  • sherrylyn5 :
Our getaway

We stood at the Allegro for twelve days. We frequent Playa Car several times per year. Our stay is usually at a Riu, so this was a change for us. This resort is much smaller than most in Playacar. The rooms are bungalows with an outside hammock..great touch. We found the beds too hard for our likings. The beach is absolutely gorgeous and it's a 20 minute walk to 5th Avenue or a 7.00 cab ride. The food was fair/poor quality, they should incorporate chicken breast & some other carved meat into their buffett. We actually ate down town three nights just to get some decent food. As for the activities team they are great, Alejandro, Fernando. Fernanda and Mario were wonferful. They will keep you laughing and entertained. Manuela(pool bar waiter) was the best always smiling and making his way around the pool and beach area. Victor our waiter knew what we liked to drink every morning..he also got me peanut butter everyday. These people work extremely hard, we tipped everyone. It is sad to see so many people not tip them. The nightly shows were entertaining. All in all we had a good time..would we visit the Allegro again..maybe if the price was right!!

  • Shannon K :
Meh...But good enough

This is like the Toyota Camry of all-inclusives. It gets the job done, runs well enough, relatively economical. But if you're looking for "bells and whistles" and aesthetics, this is probably NOT the place.We were there on a dive trip, so our primary entertainment was the diving. If we were there for the resort, I wouldn't have been terribly pleased. But it's probably best it wasn't a super nice resort since I would have felt rather out of place dragging my smelly dive gear through people's relaxing atmosphere. Better place for partying, not honeymooning (but everyone has different preferences).Food/Drink - Pretty good food. Varied enough that everyone should be able to find something they like.Minor complaint -- there's a couple hours gap between each of the 3 meals, so if you're like me and don't eat at conventional hours of the day, you'll be hard-pressed to find anything other than old pizza.Major complaint -- as a coffee addict, I was sorely disappointed that "specialty" drinks like cappuccino, latte, etc. were not available after the breakfast hours (or they were, but for extra $ an "all-inclusive".....)Drinks were pretty much customizable, but if you're looking for presentation, you'll be disappointed. Like I said...Toyota Camry. They had alcohol and you can get buzzed, but the drinks are served in cafeteria style plastic cups and weren't aesthetically pleasing. But hey....not a big deal. They did seem to consistently run out of Bailey's and Whiskey though.Pools - Good. I'm sure it's difficult to keep super clean with a bunch of drunk people swimming around in them, but maintenance probably could have been a bit better.Activities - Fun group of people running the activities. I think they had enough activities throughout the day to make it entertaining.Rooms - Good. I liked that they had a fridge and coffee maker in the room. Beds were a bit hard, so if you have back issues, bring something to lay on top.Our first room had a major issue, in that twice a night - around 9:30PM and 2AM - the room would fill with cigarette smoke. I woke up every night and had to sit outside the room for hours waiting for it to clear. After the 3rd night, I finally said something to the front desk and they moved us to a different room. All good after that. So I appreciate them accommodating us with that.Service - Good. Front desk, bell hops, maids, bar tenders, dining room wait staff were all good, friendly, helpful.Would I go back? Probably not. But I'm just "bourgeois" like that. ;)

  • 218iselam : Visalia, California
Allegro Playacar

Great location, only a 20 minute walk to 5th avenue, wide variety of beach activites. Staff is nice and welcoming, the food is great. The rooms are clean, tv access, theatre shows were nice for all family, didnt get to try the kids club this time, great scenery!

  • Lesley O : London, Canada
Great, low key stay at Allegro Playacar

We travelled to Allegro for a week for our honeymoon Sept 30-Oct 7, 2017. The resort is very nice and clearly and the staff are extremely friendly and helpful. The food was better than expected and very tasty. We tried all the a la cartes, which were all good. The buffet always had a food variety and never for boring. This is a very relaxing resort. Not the kind of place you go to party. It is quiet small and mostly European vacationers, and not a lot of English being spoken. I would love to go back to Playacar as the community was beautiful and very safe. There is a Starbucks a 5 min walk away with free wifi. 5th ave and shopping was only a $6 cab. We loved that each room had a hammock, and we used it a lot. No complaints aside from quite a bit of rain while we we there- but that is obv not the resorts fault!

  • stinkers_0916 :
Dive trip 2017

The reception desk staff do not speak or understand much English which made it difficult to communicate. The front beach pool needed to b cleaned more often. Thatch roofing not acceptable if you have mold problems. Servers, pool bar staff and entertainment staff are excellent.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brands, Domestic beer and House Wine with meals 
  • Lounge chair and towels (pool/beach)
  • Non-motorized water sports: Windsurfing, Kayaking, Boogie boards
  • Snorkeling  
  • Waterpolo
  • Introductory scuba diving lesson at pool
  • Tennis
  • Volleyball, Basketball, Soccer
  • Billiards
  • Daily activities
  • Evening entertainment
  • 286 rooms in several villas 
  • 1 buffet restaurant
  • 2 a la carte restaurants
  • Pizza & sandwich snack bar
  • Poolside snack bar
  • 4 bars including Swim-up bar and Sports bar
  • Disco
  • 2 free-form pools and kids pool
  • Kids club and playground
  • Tennis courts
  • Gift shop and Sundries shop
  • Games room
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • ATM
  • Tour desk/Car Rental 
  • Meeting/Conference facilities
  • Medical services 24 hrs (fee)
  • 18-hole golf course 2 min away

Hotel Room

  • 1 king or 2 double beds
  • Resort view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Premium Room

  • 1 king or 2 double beds
  • Ocean/Pool view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total


The Buffet

  • Buffet for breakfast and dinner
  • International
  • Dress code is Casual 

El Italiano

  • à la carte for cinnter
  • Italian
  • Reservation required
  • Dress code is Semi-formal

El Mexicano

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Dress code is Semi-formal

The Snack Bar

  • Snack Bar for lunch
  • Dress code is Casual

The Pizzeria

  • Snack Bar for lunch
  • Dress code is Casual


  • Lobby Bar
  • Aqua Bar
  • Ambar Bar
  • Sports Bar

Kids Deals - 2 children 12 year and under pay special child rate when sharing with 1 or 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.

Spa Treatments

  • Massage
  • Body Treatments

Free Honeymoon Package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Honeymoon Special - Premium Package Includes: Complimentary package, one free massage per person per stay, Polo shirt, one special candlelight dinner & bottle of sparkling wine, one honeymoon photo, fruit basket in-room, bottle of run, soft drinks, daily turn-down service, free laundry (once/stay), surprise gift. Package Price: US$250 per couple. Minimum 3 night stay required. Request when you book. Requires proof of marriage. Prices and inclusions subject to change. Arrangements are to be made directly with hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Allegro Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Allegro Playacar
Lote Hotelero 7, Desarrollo Playacar Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.