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Allegro Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Allegro Playacar offers a close proximity to the town of Playa del Carmen. Guests can easily stroll into town and enjoy the shops, restaurants and bars. Lots of repeat clientele continue to visit this 4 star resort. The food and rooms are nice but nothing special. Strong tides have caused some beach erosion in front of the hotel. If the price is right this hotel is good for couples and singles looking to be close to Playa del Carmen.


Located in the heart of the Playacar resort area, the Allegro Playacar features its charming thatch-roofed villas, providing all the comforts of home. The rooms at the Allegro Playacar feature walk-in closet space, and a bathroom complete with modern basin sinks. Enjoy the white sand and stunning water of the Caribbean Sea. Only minutes from the town of Playa del Carmen, close to shopping and local sightseeing.

Location: Beachfront in Playacar, 5 minutes from Playa del Carmen, 45 minutes from the airport.

  • Nice stretch of white sand beach
  • Located walking distance to downtown Playa del Carmen
  • Two large pools, one for activitiy and one for relaxation
  • Kids Club and pool
  • Green Globe Certified for environmentally sustainable practices

tripadvisor Traveler Reviews
  • :
So much fun

I'm not usually the type to stay at an all inclusive, but my little horrible hostelito stay that led to a last minute Hotwire booking; led me to Allegro Playacar. The room was clean, costumer service was good too, but the best was the poolside entertainment. Again, I thought, knowing me, that I would "think this is cheesy"; but I found myself getting into the guessing games, and loving watching the dancers rev up the crowd and the DJ was hilarious. The beach is amazing, food mediocre, bloody Mary's amazing (they don't use Clamato like some other places). But if anything-go for the the entertainment!

  • Sam S : Hayes, United Kingdom
A truly amazing and memorable stay

Stayed 8/5-15/5/17- First of all let me say, if you are like me and spend lots of time reading reviews before deciding on where to stay, let me put your mind at rest. I was slightly worried by some negative reviews which lowered my expectations but upon arriving at this resort I was blown away by the magnificent grounds and fabulous beach front location. I was in a group of 5 women, first visit for all of us to Mexico, do not let a few negative reviews put you off coming to this place. The rooms are all located in beach style villas, with ground floor and first floor rooms, 4 on ground and 4 on upper floor, we were in block 21, upper room. The villas are all dotted around the complex, the higher the number, the closer it is to the pool and beach so we were in the middle, good location as much quieter than rooms near reception and entertainment shows. Yes the roof is thatched and we were greeted by some very noisy birds early each morning, so if this bothers you, ask for a ground floor room. I can honestly say this did not affect our overall enjoyment and experience. The rooms are a bit basic but clean, very good walk in shower. The overall look and feel of having an individual villa with own balcony space with hammock far outweighs being in a large hotel block.The grounds are kept immaculately clean, I don't know how they do it considering the amount of people on the resort. There are 2 pools both superb. The activity pool has a swim up pool bar, and has amazing views right in front of the beach. We never had a problem getting sun beds although not sure if this would be the case if you went in August, however there are plenty of sun beds on the beach too. Let me say a huge thank you to Mia Amigos, in the pro dive centre espescialy Lionel for giving me the encouragement to try scuba diving lesson in the pool and parasailing for the first time, the staff are very courteous and true professionals. The resort has an amazing activity programme running throughout the day, Zumba, aqua aerobics, volleyball, quizzes, foam party in the pool one afternoon! this is run by the awesome animation team- A special thank you to Alejandro, Mario, Fernando, Aldo, Armando, Roberto and the very talented Zumba instructor Samba, espescialy to Alejandro who somehow remembers your name. The all inclusive food and drinks are a good standard, there is plenty of choice to suit all tastes. A special thanks to all the waiting staff who work extremely hard to make you feel special with a lot of personal table service, please acknowledge them with a well deserved tip. A special mention to some of the waiting staff- Humberto, Fidel, Moises, Luis and Ricardo the fantastic omelette man who deserves a medal. The manager Francisco made an effort to come and speak to us, which further encompasses the personal touch.Overall the staff are very friendly and welcoming, I wish I could say the same about the reception staff who were very direct, bordering on rude apart from one friendly lady Miriam who had a smile on her face no matter what pressures she was facing. My friends and I had a superb time at this resort and would definitely return.

  • 49whitneyi : Lethbridge, Canada
Excellent Stay At Allegro

Highly recommend for groups that are wanting to be able to stay closer together and hang out throughout the week. It was easy to meet up and lots of quiet places to chill and swim. Very clean and food was decent. Easy walk into 5th Ave and lots to do!

  • RBRodriguez : Bronx
A Wonderful Time

The four of us had a wonderful time. I especially enjoyed how everyone associated with the hotel worked hard and diligently to please its customers and make is easy and fun for everyone to enjoy their stay. Kudos to the young persons responsible for keeping the party mode going in the pool area.

  • natashadann2017 : Cambridge, United Kingdom
Great stay

Visited the hotel 3 years ago, visit this time for 2 weeks in April 2017Very nice now it's been refurbished, rooms are cleaner, brighter and air con works better. I love the fact on 2 floors only and almost beach type cottages spread over beautiful gardens. The staff were great, food excellent and plenty of choice.We choose this hotel as it's much smaller than the big chain properties that lack atmosphere

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brands, Domestic beer and House Wine with meals 
  • Lounge chair and towels (pool/beach)
  • Non-motorized water sports: Windsurfing, Kayaking, Boogie boards
  • Snorkeling  
  • Waterpolo
  • Introductory scuba diving lesson at pool
  • Tennis
  • Volleyball, Basketball, Soccer
  • Billiards
  • Daily activities
  • Evening entertainment
  • 286 rooms in several villas 
  • 1 buffet restaurant
  • 2 a la carte restaurants
  • Pizza & sandwich snack bar
  • Poolside snack bar
  • 4 bars including Swim-up bar and Sports bar
  • Disco
  • 2 free-form pools and kids pool
  • Kids club and playground
  • Tennis courts
  • Gift shop and Sundries shop
  • Games room
  • Beauty salon
  • Massage services (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • ATM
  • Tour desk/Car Rental 
  • Meeting/Conference facilities
  • Medical services 24 hrs (fee)
  • 18-hole golf course 2 min away

Hotel Room

  • 1 king or 2 double beds
  • Resort view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total

Premium Room

  • 1 king or 2 double beds
  • Ocean/Pool view
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee/tea maker
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Iron & ironing board
  • Full bathroom 
  • Hairdryer
  • Balcony or terrace
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 total


The Buffet

  • Buffet for breakfast and dinner
  • International
  • Dress code is Casual 

El Italiano

  • à la carte for cinnter
  • Italian
  • Reservation required
  • Dress code is Semi-formal

El Mexicano

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Dress code is Semi-formal

The Snack Bar

  • Snack Bar for lunch
  • Dress code is Casual

The Pizzeria

  • Snack Bar for lunch
  • Dress code is Casual


  • Lobby Bar
  • Aqua Bar
  • Ambar Bar
  • Sports Bar

Kids Deals - 2 children 12 year and under pay special child rate when sharing with 1 or 2 adults.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.

Spa Treatments

  • Massage
  • Body Treatments

Free Honeymoon Package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Honeymoon Special - Premium Package Includes: Complimentary package, one free massage per person per stay, Polo shirt, one special candlelight dinner & bottle of sparkling wine, one honeymoon photo, fruit basket in-room, bottle of run, soft drinks, daily turn-down service, free laundry (once/stay), surprise gift. Package Price: US$250 per couple. Minimum 3 night stay required. Request when you book. Requires proof of marriage. Prices and inclusions subject to change. Arrangements are to be made directly with hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details. 

Resort Location Map

  • Allegro Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Allegro Playacar
Lote Hotelero 7, Desarrollo Playacar Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.