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Azul Beach Resort Riviera Maya

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Azul Beach Resort Riviera Maya is a fabulous hotel with a great attention to detail. This is a smaller hotel and is great for couples looking to relax. Offers beach butler service and lobster dinners! There is a kids club, but some families might prefer a larger hotel with more facilities. On the flip side though, some families may like the more laid back atmosphere of this quaint hotel.


Overview

This unpretentious, boutique hotel offers an intimate atmosphere with stylish decor, innovative cuisine, creative drinks and some of the coolest services in the Riviera Maya. Azul Beach Resort Riviera Maya is perfect for couples or families seeking an alternative to the typical mega-resorts in the Mayan, this all-inclusive hotel focuses on personalized, quality service such as 24-hour room service, Beach Butler service and a variety of menu options such as all-lobster or low-carb dining. Recent renovations include refurbished rooms, 2 new restaurants, expanded Kids Club and a private rooftop terrace for Sky Weddings.

Location: Beachfront near Puerto Morelos, 25 minutes from Cancun, 20 minutes from Playa del Carmen and 15 minutes from the airport.


Highlights
  • Intimate resort on a private white-sand beach
  • Offering premium amenities like gourmet and specialty dining, beach butlers, rainfall showers and free Wi-Fi
  • Lots of fun for kids with Nickelodeon themed kids club and character dining experience, as well as a kids' gym and special spa treatments
  • Spacious suites with swim-up option
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • Rachel H : Greensburg, Indiana
Great Beach Vacation

Our room was in Tower 19, with a deck overlooking the adult pool. The adult pool was nice but the bar with it didn't have a blender and it was closed much of the time. Being an adult pool, I feel like it should be open later as well, who doesn't love a night swim. For an adult pool, it should really have an actual swimup bar. Food was good at the Sushi place, La Brassiere, Sea Olive, Beach Restaurant, and the Italian place. Mexican place was VERY slow and food was not very good. Alcohol choices were good, but they need more bartenders and more access to those on the beach and in pools. Bartenders were very nice and make excellent drinks. Rooms were kept very clean and freshened every day. Beach area was beautiful and the staff played volleyball with the guests. Beautiful resort that I would definitely visit again.

  • Tera F :
Amazing Resort, excellent service!

It was the best vacation I have ever had. The resort is beautiful, the food was top quality but what I enjoyed most was the service we were provided. If you ever have the pleasure of visiting this resort, I hope you are blessed with the most amazing and attentive butler's on the planet. Enrique Leyva, Brandon Fernandez, Pedro Saldana, Alfonso Aviles, Francisco Huerta took amazing care of us. I will definitely be returning to this resort each and every year.

  • paul m : London, United Kingdom
Not a 4 and not a 3 Review so say 3 and half

we were going to Cuba and once the Hurricane put pay to that we booked here .... Staff on whole we good few not so helpful but on the whole ok so much noise with building work and drunk groups much door banging at 1 2 3 4 5 in morning i did complain and was taking so long i emailed someone high up in the hotel group and within 20 mins i was being listened to ... we got moved and all the females in group got a free spa treatments ( a very nice touch by the managers and directors ) Food was ok liked the Italian and the Thai best so book them ... most of the bars run out of beer and sprit during the stay and the olive restaurant run out of chicken ( 4 in our party wanted it and only had 3 and this was at 8 o clock in evening and it was on evening menu... wouldn't call this real all inclusive if i am honest no ice cream for kids to go get when they like and i have stayed at the sister resort el dorado spa and admitted its a more money you do get what you pay for at end of day ... would i come here again then the answer is no would i recommend this place to anyone then again it would be a no ... ps maid service and fridge re stock borderline shocking and its the first time i have never left a tip for the room maid in my life it was that poor

  • anwil : pickering
Very Nice Resort

We were at this resort (along with almost 40 other people) to attend a wedding. The resort is lovely with beautiful, well kept grounds. There are a number of pools throughout the resort, along with the beach, so there was never an issue in finding a lounger. Most of the pools have a bar and are located between 2 buildings. The rooms are well appointed & a good size. The only suggestion I would make is to say that the rooms, although comfortable & clean, could use some freshening in terms of updates. I do have to mention that our house maid Maxi was an absolute treasure.Our room was clean, sweet smelling, had plenty of towels & she always left towel art on our bed - a baby, a dog, swans, etc. - and was always smiling & happy to do what we asked every day! The restaurants were all very good - they served beautifully plated food, with portions that were just the right size.The 2 buffet restaurants were also very good, with lots of variety & helpful & attentive staff. The wedding was beautiful & well organized with again, a wonderful meal. All in all, we had a great time & would have no hesitation in recommending this resort.

  • Danitodor : Windsor, Canada
We have been to The Fives 6 times!

We absolutely love Azul Fives. We have been here at least 6 or 7 times, sometimes with kids, once for a conference and once for a wedding. We go every year with the family because we absolutely love it. It's the perfect blend of relaxation and entertainment, excellent atmosphere and the best food we have ever enjoyed in Mexico. It's kid-friendly without being cheesy, and perfectlylovely for adults without kids as well. The addition of the new plaza are in the past few years was the icing on the cake!Our children are between the ages of 5-11 and have been coming to Azul since they were babies. They love the Kids Club (is Carolina still there?) and actually ask to go, especially for the parties in the evenings. This lets my husband and I sneak off for a quiet guilt-free dinner many nights.The absolute best part of Azul is the butler & concierge staff. Enrique Leyva is the King... he will leave no stone unturned to get you what you need. He's just incredible. The rest of the butlers are on top of everything, and checking in constantly to make sure everything is ok. Brandon Fernandez, Pedro Saldana, Alfonso Aviles and Francisco Huerto... you guys are amazing!!! We miss you all and look forward to seeing you again in December! Can't wait!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Welcome glass of sparkling wine for adults and slime smoothie for kids
  • 3 a la carte meals daily (full lobster and low fat/low carb menus included)
  • Snacks
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands (10 am-1 am)
  • 24 hour room service
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Beach butler service & use of beach cabanas
  • Complimentary Wi-Fi
  • Free International calls
  • Kids club
  • Kayaking
  • Stand up paddle boards
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Fitness facilities
  • Yoga
  • Table games
  • Dance lessons
  • Spanish lessons
  • Cooking & tequila tasting lessons
  • Day and night activities
  • Nightly entertainment
  • 148 suites
  • 5 a la carte restaurants
  • 4 bars/lounges 
  • 4 pools including children's pool
  • Fitness facilities
  • Scuba rentals (fee)
  • Free Wi-Fi throughout resort
  • Currency exchange 
  • ATM
  • Spa services (fee)
  • Shops
  • 24 hr medical service (fee)
  • Special children amenities available (fee)
  • Laundry and dry cleaning services (fee)

Deluxe Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony or Terrace
  • Air-conditioned
  • DVD player
  • Hair dryer
  • Coffee/tea maker
  • In-room safe
  • Flat screen satellite TV
  • Iron & Ironing board
  • 1 King or 2 Double beds 
  • Bathroom
  • Garden view or Sea view
  • Direct dial telephone
  • Alarm clock radio
  • Shower
  • Mini-bar (re-stocked daily)
  • Connecting rooms available on request
  • iPod docking station

Jacuzzi Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 2 double beds
  • Flat screen satellite TV
  • Shower
  • Hair dryer 
  • In-room safe
  • Mini-bar (re-stocked daily)
  • Coffee maker
  • iPod docking station
  • DVD player
  • Direct dial telephone
  • Jacuzzi
  • Balcony or Terrace

Jacuzzi Swim-up Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 2 double beds
  • Flat screen satellite TV
  • Shower
  • Hair dryer
  • In-room safe 
  • Mini-bar (re-stocked daily)
  • Coffee maker
  • iPod docking station
  • DVD player
  • Direct dial telephone
  • Jacuzzi
  • Direct Swim-out access 
  • Balcony or Terrace

Family Suite

  • Maximum Number of Adults 2
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • 1 King bed
  • Flat screen satellite TV
  • Shower
  • Hair dryer
  • In-room safe 
  • Mini-bar (re-stocked daily)
  • Coffee maker
  • iPod docking station
  • DVD player
  • Direct dial telephone
  • Sofa bed for 3 children
  • Jacuzzi
  • Balcony or Terrace
  • Children occupying this room category must be under the age of 12 years old

Family Swim-up Suite

  • Maximum Number of Adults 2
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • 1 King bed
  • Sofa bed for 3 children
  • Balcony or Terrace
  • Direct Swim-out access 
  • Air-conditioned
  • Flat screen satellite TV
  • Shower 
  • Hair dryer
  • In-room safe
  • Mini-bar (re-stocked daily)
  • Coffee maker
  • Jacuzzi
  • iPod docking station
  • DVD player
  • Direct dial telephone
  • Children occupying this room category must be under the age of 12 years old

Restaurants

Blue International Restaurant

  • à la carte for breakfast, lunch and dinner
  • International & Mexican
  • Dress code: Casual; Formal dress code for dinner
  • Kids Menu available

Chil Restaurant

  • à la carte for lunch
  • International cuisine
  • Dress code: Casual
  • Kids Menu available

Tainan Restaurant

  • à la carte for dinner
  • Asian
  • Dress code: Formal 
  • Kids Menu available

Roma Family Restaurant

  • à la carte for dinner
  • Italian
  • Dress code: Formal 
  • Wine selection
  • Kids Menu available

Latino Restaurant

  • à la carte for dinner
  • Latin American
  • Kids Menu available
  • Dress code: Formal 

Scoop 

  • Ice Cream and Coffee Shop

Bars

  • Aquanox Poolside Bar
  • Chil Poolside Bar
  • Agavero Tequila Lounge
  • Bubble Swim-up Bar


Child Policy - Children 0-2 years old free, children from 3-12 years old pay special rates. Valid when sharing a room with 2 paying adults.

For the Kids

  • Kids Club for Ages 4-12
  • Exclusive MY GYM programs
  • Sandcastle building
  • Video games
  • Arts and Crafts
  • Waterballoon fight
  • Face painting
  • Beach toys
  • Beach games
  • Family movie screening
  • Babysitting available on request ($)
  • Cribs & High chairs available in restaurant
  • Baby equipment and toy loan services :strollers, cribs, baby monitors, bottle sterilizers, bottle warmers, baby tubs, changing table, stepping stools and baby bathrobes
  • Children's Pool
  • Gerber baby food available in all restaurants and from room service

Nickelodeon Vacation Experience - Featuring signature Nickelodeon entertainment, themed kids clubs and daily Nickelodeon branded activities. Exclusive to Azul Hotels by Karisma, the Nickelodeon Vacation Experience will also include character dining and interactions with some of Nickelodeon's favorite characters including Dora the Explorer, Spongebob Square Pants and the Teenage Mutant Ninja Turtles.

Spa Facilities

  • Steam Room
  • Whirpool & Cool Plunge Pool
  • Sauna
  • Experience Shower
  • Relaxation Lounge

Spa Treatments

  • Hydrotherapy Ritual
  • Facials
  • Massage
  • Thai/Shiatsu/Deep Tissue
  • Reflexology
  • Aromatherapy
  • Sacred Stones
  • Holistic Rain Drop Spa
  • Body scrub
  • Body wrap
  • After Sun Treatment
  • Couples massage
  • Beachfront Sky Massage

Gourmet Honeymoon & Anniversary Package  - Complimentary when booking a 5 night stay or longer in a qualifying category
Qualifying categories: Oceanfront Jacuzzi Suite or higher

  • Private gourmet four course romantic candlelit dinner on the beach
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • One night anniversary return stay voucher*
  • Complimentary use of Wi-Fi
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Fresh tropical floral arrangement in room
  • Chef's special gourmet breakfast in bed morning after dinner requirements

Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in. Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries. Available for purchase in lower categories for $750usd per couple. One massage must be purchased to receive one of equal or lesser value complimentary. One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.

Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified. Not valid for any reservations traveling with a group or wedding party. Offer is subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Beach Resort Riviera Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.