Please Note: We will be open Feb 19 from 7am to 6pm PT for the statutory holiday taking place in several provinces.

Azul Beach Resort Sensatori Mexico

Resort Map
DISCLAIMER : Escapes.ca makes every effort to ensure that the hotel information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A 5-star resort in Riviera Maya. There are options to stay in either the adult or family side of the resort. There is a buffet and several a la carte restaurants available, which many travelers rave about. Great attentive and friendly staff.


Overview

From the personalized beach butlers, to the innovative gourmet cuisine with customized options, contemporary styled all suites accommodations and tailored services including champagne check-in, a stay at the Azul Beach Resort Sensatori Mexico  is an experience in bliss. Located in the vacation hot spot Riviera Maya, this 5-star resort will take care of your every vacation need and want.

Location: Beachfront, 25 minutes from Cancun International Airport, 35 minutes to Playa del Carmen and 35 minutes to Cancun


Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Three swimming pools
  • Free Wi-Fi throughout hotel
  • Adults-only and Family sections 
  • Room service 24 hours a day
  • "Vassa Spa"

tripadvisor Traveler Reviews
  • Sharda M :
Exelente :)

My husband and I just returned from a 7 day break at the resort and we loved it. The staff were always friendly and welcoming and eager to help. A big thank you to Belinda our head concierge and to Enrique who made sure that our room was clean and well stocked. I specially loved the the towel art gift he would leave daily in the form of a swan, turtle, pig, elephant or a lizard. The jacuzzi in the room was a bonus. Thank you also to Elevio and the young lady (who's name I didn't get) for keeping the cocktails coming.The daily yoga classes at 8am with Jorge on the beach were a great way to start to the day. I'd never done yoga before and this was a great taster. The class was very popular and everybody that came seemed to love it. I hope the resort continues with the class because without any feedback the management don't know how popular it was and Jorge earged people to post a review. So this is my contribution. Keep it up Jorge your doing a fantastic job.

  • Kaitlyn L :
Feb 2018 Review

My boyfriend and I stayed here from Feb 10-17 2018. We stayed nearby at the Breathless Resort last year around the same time and the two do not even compare. Breathless is definitely a 5 star. Azul was lucky I gave them a 3. I don't normally complain especially when you are lying by a pool in the sun instead of in 10cm of snow; however this resort is super disappointing. The bali beds by the adult pool are taken before 7am and was told that only the people in the premium section can reserve them, which doesn't make sense since the premium section has their own pool in their section that no one else can use! There is also a large section of the beach/beds reserved for premium guests which were empty the entire time we were there yet still couldn't use. The mini fridge in our room broke a few days in leaving a huge puddle of water on the floor and the fridge was never fixed. The hair dryer didn't work and I pulled it out of the bag just to find a lizard on it. However they did bring me a new one that worked. The service was mediocre at best even though we tip; always getting up to go get our own drinks. The food was awful, with the exception of the italian restaurant, but its hard to mess up pasta. There is a cook out on Thursdays at the beach as well as breakfast/lunch at the beach daily but I would not recommend eating there - the beach is SUPER windy at all times, everything gets blown away and food is cold. The gym was small but alright for a resort gym; very warm in there though. There is a quiet pool which is not enforced because there are children in it every day; pretty much no children at the family splash park area. All of the activities are over run by children, so if you're interested in volleyball, waterpolo, archery etc that they offer, just know that you'll be playing with people of all ages. The water is very rough and there is so much seaweed that they have to use tractors to remove it every day, but its a losing battle. There is a little dock; however some days its closed because the waves get too high and it is unsafe. Im sure I could go on, but save your money and stay somewhere else.

  • Steve C : Kent, United Kingdom
January visit

Not long back from 2 weeks at Tui Sensatori Riviera Maya. Hotel was very nice, staff friendly, nice and quiet this time of year. Down sides sea is very dirty with plastic and masses of seaweed that is collected all day by tractor. Very rocky in sea difficult to get to swim in. 24hr all inclusive but does not include bottles of wine at meals, which got caught out by whilst dining in the Italian restaurant. To be fair we had a very nice time and glad we went, but don’t think we would return.

  • sockjess : Plymouth, United Kingdom
First holiday with my girlfriend

This hotel makes for a very special holiday. Your wish is their command. The room was tidied lovely everyday with a new towel animal everyday, the hanging monkey was particularly cool. The Jacuzzi in the room was used by us every night took no time to fill and was hugely comfy. There was a nice array of restaurants to choose from and you could go to your favourite restaurant every night if you so wished ours was the Mexican of course. The only down side to the restaurants was la chique it's impossible to get a booking unless you pay the 100 pound extra so missed out on that unfortunately and sounded like lots of others did too whilst we were there. Nice choice of pools the kids pool, party pool and the quiet pool which was our choice. Nice swim up bar with our favourite barman Mariano who delivered the most perfect service. Choice of cocktails was brilliant with a few extra special ones from Mariano if you ask nicely. Booking the excursions was a breeze and all so very well organised and huge amounts of fun. All in all the most perfect holiday. Would highly recommend it and would go back again without doubt.

  • mtlnicky : Montreal
Avoid. can't go in the water due to all the algae. hotel managment terrible.

Hotel management more concerned about sweeping problems under the rug, instead of dealing with hotel guests as the #1 priority. I will never go back. We could not even enter the water due to all the algae. It's a massive resort that is so crowded. Was so hard to get pool chairs.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily
  • 24-hour room service
  • All drinks (International brands)
  • Kayaking
  • Snorkeling
  • Boogie Boards
  • Introductory scuba diving lesson
  • Volleyball
  • Shuffleboard
  • Soccer
  • Climbing wall
  • Spanish lessons
  • Dance lessons
  • Evening entertainment
  • 435 rooms in 4-storey buildings
  • 7 la carte restaurants
  • 1 pizzeria
  • 8 bars including Swim-up bar
  • 3 outdoor pools
  • Meeting facilities
  • Business Centre (fee)
  • Sauna (fee)
  • Steamroom (fee)
  • Fitness facilities
  • Scuba diving on-site (fee)
  • Spa (fee)

Luxury Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Pool, garden or ocean view available
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children or 3 adults + 1 child

Jacuzzi Junior Suite

  • 1 king bed  
  • Adults only
  • Pool, garden or ocean view available
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults

Luxury Jacuzzi Walk Out Suite

  • 1 king bed or 2 queen beds
  • Ocean view 
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 2 children or 3 adults and 1 child

Family Jacuzzi Suite

  • 1 queen bed in master bedroom and 2 sofa beds in living room
  • Seperate living space
  • Pool and garden or ocean view
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 3 children or 3 adults and 1 child

Premium Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Pool and ocean view 
  • Swim up suite option with private outdoor Jacuzzi available
  • Located in Premium section
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children or 3 adults + 1 child

Jacuzzi Swim Up Junior Suite

  • 1 king bed
  • Adults-only section
  • Swim up pool
  • Underwater chaise lounge
  • Pool and garden view
  • A/C
  • Jacuzzi
  • Oversized terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults 

Honeymoon Ocean Front Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Ocean front view
  • Pool and garden view
  • A/C
  • Jacuzzi
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • Oversized balcony
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults 

Connecting Luxury Jacuzzi Ocean View Suite

  • 1 king bed and 1 sofa bed in one suite
  • 2 queen beds in second suite 
  • Ocean view 
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 6 adults or 4 adults +2 children, 3 adults + 3 children, 2 adults + 4 children

Royal Suite

  • 1 king bed or 2 queen beds
  • Pool and ocean view 
  • Swim up suite with outdoor Jacuzzi option available
  • Located in Premium section
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Premium liquor
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children 

Presidential Studio

  • 1 king bed and double sofa bed
  • Oceanfront view
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Premium liquor
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults

One Bedroom Presidential Suite

  • 1 king bed or 2 queen beds
  • Ocean and pool view
  • Located in the Premium section
  • Living room and dining room with kitchen
  • Pre-arrival butler service
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Full bar
  • Reserved beach or pool cabana
  • Private in-suite chef for dinners
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 2 children

Two Bedroom Presidential Suite

  • 1 king bed in master bedroom
  • 2 queen beds in second bedroom
  • Ocean or pool view
  • Located in the Premium section
  • Living room and dining room with kitchen
  • Pre-arrival butler service
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Full bar
  • Reserved beach or pool cabana
  • Private in-suite chef for dinners
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 6 adults or 4 adults + 2 children, 3 adults + 3 children, 2 adults + 4 children

Restaurants

Le Chique

  • A la carte for dinner
  • Avant-garde cuisine
  • Reservations required
  • Adults only
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Spoon

  • A la carte for breakfast, lunch and dinner
  • International cuisine
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

Siena

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Tapaz

  • A la carte for dinner and late night bites
  • Spanish
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Zocalo

  • A la carte for breakfast, lunch and dinner
  • Mexican
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

Zavaz

  • A la carte for breakfast, lunch and dinner
  • Caribbean cuisine for breakfast and dinner, Burger bar for lunch
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

BBQ Grill

  • A la carte for lunch
  • BBQ and burgers
  • Beachside

Pizza Dude!

  • Pizzeria

Bars

  • Mojito Lounge
  • Roof Garden Lounge
  • Wave pool bar
  • Zavaz lounge
  • Zocalo Cantina cocktail bar
  • Wave Swim up Bar
  • Zocalo Swim up Bar
  • Zavaz Swim up BAr


Kids Deal - Children 0-1 years are free when sharing a room and existing beds with 2 adults. Children 2-17 years pay child rates when sharing a room and existing beds with 2 adults.

For the Kids - Babysitting service, Playground, and Kid's pool. Kids 4-12 enjoy supervised activities daily at the Kid's club including rock-climbing wall, sprayground, walk-in dollhouse. 

Nickelodeon Vacation Experience - Featuring signature Nickelodeon entertainment, themed kids clubs and daily Nickelodeon branded activities. Exclusive to Azul Hotels by Karisma, the Nickelodeon Vacation Experience will also include character dining and interactions with some of Nickelodeon's favorite characters including Dora the Explorer, Spongebob Square Pants and the Teenage Mutant Ninja Turtles.

All offers subject to change. 

Azul Sensatori offers the following Vassa Spa facilities and treatments:

Facilities

  • Gym
  • Massage rooms
  • Steam room
  • Sauna
  • Whirlpool baths

Massages

  • Basic massage
  • Reflexology massage
  • Serenity massage
  • Prenatal massage
  • Deep tissue massage
  • Aromatherapy massage
  • Hot stone massage

Facial treatments

  • Hydrating facial
  • Vitamin C facial
  • Gents facial
  • Refreshing facial
  • Age-defying facial

Wraps

  • Chocolate and coffee wrap
  • Papaya wrap
  • Rosemary and Bamboo wrap
  • Chaya wrap

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair removal
  • Hair styling
  • Makeup

Honeymoon Bonus - Private romantic candlelit dinner on the beach for the couple, Chilled bottle of domestic, Champagne delivered to couples room upon arrival, Couples hour massage lesson, Guaranteed king-size bed, Special in room towel arrangement daily, Bathrobes for use during stay, Must be booked at least 30 days in advance, Minimum room category of Premium Jacuzzi Junior Suite.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

All offers subject to change.

Resort Location Map


  • Azul Beach Resort Sensatori Mexico
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Sensatori Hotel, by Karisma
Carretera Cancun-Puerto Morelos km 27.5 Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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