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Azul Beach Resort Sensatori Mexico

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
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Our Opinion

A 5-star resort in Riviera Maya. There are options to stay in either the adult or family side of the resort. There is a buffet and several a la carte restaurants available, which many travelers rave about. Great attentive and friendly staff.


Overview

From the personalized beach butlers, to the innovative gourmet cuisine with customized options, contemporary styled all suites accommodations and tailored services including champagne check-in, a stay at the Azul Beach Resort Sensatori Mexico  is an experience in bliss. Located in the vacation hot spot Riviera Maya, this 5-star resort will take care of your every vacation need and want.

Location: Beachfront, 25 minutes from Cancun International Airport, 35 minutes to Playa del Carmen and 35 minutes to Cancun


Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Three swimming pools
  • Free Wi-Fi throughout hotel
  • Adults-only and Family sections 
  • Room service 24 hours a day
  • "Vassa Spa"

tripadvisor Traveler Reviews
  • nesbittblack : Whitley Bay
Fantastic pool service

Having another lovely stay at Sensatori, outstanding pool service by Nancy, Blanca & Oriel, cocktails keep on coming and loving the surprise ones! We miss Nancy when she has a day off , great when she is back 😀

  • Natasha E :
Fantastic holiday

Lovely resort, beautiful surroundings and very clean. The only let down would be the Spoons restaurant which feels sub-standard for this resort. One person makes the Premium experience so worth it and that is Nancy. Her energy and enthusiasm really brighten up everyone’s day and creates a really good atmosphere around the pool. We’ve just said to her that we’d be interested to know how many steps she does a day because it must be thousands! She is so attentive and is constantly there asking you if you want another drink - it’s hard to say no!! As much as she deserves her day off, we certainly miss her when she’s not here.

  • Ajac08 : Boston, United Kingdom
Disappointing ...... 3* hotel 5* staff

This is our second time in Mexico, we previously stayed at the El Dorado seaside suites at Playa Del Carmen and that is so much better.Location - in the middle of a mangrove swamp miles from any town, so,if you want to shop don't stay here unless you're happy paying through the nose for taxis. If shopping is not your thing then location won't bother you except if you have a ground floor room as mosquitos are a big problem.Environment- the hotel is let down by first impressions, it looks tired and in need of some TLC. It was usually very clean. The room was standard fare and the brochure photos are representative. The water pressure and temperatures were poor not what I would expect for a 5* hotel. The electric sockets were hit and miss if you were trying to charge via USB or through a travel plug sometimes they would charge and other times not.The bed was the highlight of the room, very comfortable. We had 3 days of construction work in the room next to us without any warning, and that was nice.Pools - we spent the majority of time round the adult pool as with the exception of the prestige area this was the only area with comfortable sun beds or Bali beds. This was a popular area and was usually full up fairly early, often with people just leaving towels to claim the beds and sometimes not arriving for a couple of hours. There was a notice on each Bali bed saying this was not acceptable but was never policed so was meaningless Food and Drink - sold as Gourmet cuisine and in our opinion this was not the case consistently. Spoon - avoid, a bad motorway service station at best, limited choice of cold and massively underwhelming food usually with a bad smell outside. Siena - very nice Italian food and our most visited restaurant with the singing chef. Mexican - limited menu ok food didn't inspire us to make a second visit. Caribbean restaurant - a la carte breakfast cooked to order, very good in comparison to spoon! Le Chique - very popular and difficult to get in so can't review as we haven't been yet. Beach BBQ - simple and decent but limited to a few options.Staff- 99% Excellent, the majority of the staff were incredibly helpful polite and efficient. Always ready to help and say hola. Concierge system doesn't work for guests it was obvious that they were only interested in getting us to spend more money with them on trips or spa treatments not enhacing our stayThe undoubted star of the hotel is Bettyna at the adult pool bar definitely 5*

  • Hines6 : Moffat, United Kingdom
Perfect honeymoon destination

My wife and I stayed in the premium swim up suite. The resort is unreal, everything about this place is amazing. The room is huge! The bed is comfy and the maid (yolanda) keeps everything clean and fresh. The only down side is the frosted toilet door which has a 3 quarter of an inch gap between it and the wall so doesn't really offer privacy. The fridge is kept stocked up and tailored to our needs. The pools here are clean and massive! The premium pool never really gets crowded but some of the other pools are hard to get loungers around (people stick there towels out on them before 6am!)The beach is great and the water is warm. There is sea weed on the shoreline but the staff here do a great job in clearing it all and keep on top of it all day! The beach is a brilliant place to sun yourself as the breeze from the ocean keeps you cool. The staff here couldn't be nicer, from the moment you arrive your greeted with a smile and a cold towel :). The pool butlers and waitresses couldn't do enough for you. Especially Nancy who took care of us in the premium section. She is very friendly and always made sure we had everything we needed, even coming over to just ask how our day had been. We booked through Thomson and the staff they have here are brilliant. We booked two trips with them and had a blast. Xplor is a great day out, Swimming in clear water in an under ground cave, zip lining high above the trees and driving amphibious vehicles through the jungle. Coco bongos is a must! The place is great fun and a good night out. Down to our last 2 days here and we wish we could stay longer. The last 2 weeks have flown by. Overall it's been the best honeymoon we could of asked for and we will definitely be back!Ben & Kirsty Hines

  • samiiii18 : Guernsey, United Kingdom
Amazing

Great resort!!!!! Lots of things to do and great entertainment!!!! Very welcoming!! We stayed in a lovely swim up room, the staff were staff especially Bettyna full of energy, amazing asset to the hotel!!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily
  • 24-hour room service
  • All drinks (International brands)
  • Kayaking
  • Snorkeling
  • Boogie Boards
  • Introductory scuba diving lesson
  • Volleyball
  • Shuffleboard
  • Soccer
  • Climbing wall
  • Spanish lessons
  • Dance lessons
  • Evening entertainment
  • 435 rooms in 4-storey buildings
  • 7 la carte restaurants
  • 1 pizzeria
  • 8 bars including Swim-up bar
  • 3 outdoor pools
  • Meeting facilities
  • Business Centre (fee)
  • Sauna (fee)
  • Steamroom (fee)
  • Fitness facilities
  • Scuba diving on-site (fee)
  • Spa (fee)

Luxury Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Pool, garden or ocean view available
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children or 3 adults + 1 child

Jacuzzi Junior Suite

  • 1 king bed  
  • Adults only
  • Pool, garden or ocean view available
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults

Luxury Jacuzzi Walk Out Suite

  • 1 king bed or 2 queen beds
  • Ocean view 
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 2 children or 3 adults and 1 child

Family Jacuzzi Suite

  • 1 queen bed in master bedroom and 2 sofa beds in living room
  • Seperate living space
  • Pool and garden or ocean view
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 3 children or 3 adults and 1 child

Premium Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Pool and ocean view 
  • Swim up suite option with private outdoor Jacuzzi available
  • Located in Premium section
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children or 3 adults + 1 child

Jacuzzi Swim Up Junior Suite

  • 1 king bed
  • Adults-only section
  • Swim up pool
  • Underwater chaise lounge
  • Pool and garden view
  • A/C
  • Jacuzzi
  • Oversized terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults 

Honeymoon Ocean Front Jacuzzi Suite

  • 1 king bed or 2 queen beds
  • Ocean front view
  • Pool and garden view
  • A/C
  • Jacuzzi
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • Oversized balcony
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults 

Connecting Luxury Jacuzzi Ocean View Suite

  • 1 king bed and 1 sofa bed in one suite
  • 2 queen beds in second suite 
  • Ocean view 
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 6 adults or 4 adults +2 children, 3 adults + 3 children, 2 adults + 4 children

Royal Suite

  • 1 king bed or 2 queen beds
  • Pool and ocean view 
  • Swim up suite with outdoor Jacuzzi option available
  • Located in Premium section
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony or terrace
  • Minibar stocked daily
  • Premium liquor
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults + 2 children 

Presidential Studio

  • 1 king bed and double sofa bed
  • Oceanfront view
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Premium liquor
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults

One Bedroom Presidential Suite

  • 1 king bed or 2 queen beds
  • Ocean and pool view
  • Located in the Premium section
  • Living room and dining room with kitchen
  • Pre-arrival butler service
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Full bar
  • Reserved beach or pool cabana
  • Private in-suite chef for dinners
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 2 adults and 2 children

Two Bedroom Presidential Suite

  • 1 king bed in master bedroom
  • 2 queen beds in second bedroom
  • Ocean or pool view
  • Located in the Premium section
  • Living room and dining room with kitchen
  • Pre-arrival butler service
  • Champagne and fruit basket
  • Private check-in
  • Pillow and aromatherapy menu
  • Beach and pool butler
  • A/C
  • Jacuzzi
  • Oversized balcony 
  • Minibar stocked daily
  • Full bar
  • Reserved beach or pool cabana
  • Private in-suite chef for dinners
  • Satellite TV
  • DVD player
  • Safety deposit box
  • Direct dial telephone 
  • iPod docking station
  • Coffee maker
  • Deluxe bathrobes
  • Maximum occupancy 6 adults or 4 adults + 2 children, 3 adults + 3 children, 2 adults + 4 children

Restaurants

Le Chique

  • A la carte for dinner
  • Avant-garde cuisine
  • Reservations required
  • Adults only
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Spoon

  • A la carte for breakfast, lunch and dinner
  • International cuisine
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

Siena

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Tapaz

  • A la carte for dinner and late night bites
  • Spanish
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Zocalo

  • A la carte for breakfast, lunch and dinner
  • Mexican
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

Zavaz

  • A la carte for breakfast, lunch and dinner
  • Caribbean cuisine for breakfast and dinner, Burger bar for lunch
  • Dress code is resort casual for breakfast and lunch, casual elegance for dinner

BBQ Grill

  • A la carte for lunch
  • BBQ and burgers
  • Beachside

Pizza Dude!

  • Pizzeria

Bars

  • Mojito Lounge
  • Roof Garden Lounge
  • Wave pool bar
  • Zavaz lounge
  • Zocalo Cantina cocktail bar
  • Wave Swim up Bar
  • Zocalo Swim up Bar
  • Zavaz Swim up BAr


Kids Deal - Children 0-1 years are free when sharing a room and existing beds with 2 adults. Children 2-17 years pay child rates when sharing a room and existing beds with 2 adults.

For the Kids - Babysitting service, Playground, and Kid's pool. Kids 4-12 enjoy supervised activities daily at the Kid's club including rock-climbing wall, sprayground, walk-in dollhouse. 

Nickelodeon Vacation Experience - Featuring signature Nickelodeon entertainment, themed kids clubs and daily Nickelodeon branded activities. Exclusive to Azul Hotels by Karisma, the Nickelodeon Vacation Experience will also include character dining and interactions with some of Nickelodeon's favorite characters including Dora the Explorer, Spongebob Square Pants and the Teenage Mutant Ninja Turtles.

All offers subject to change. 

Azul Sensatori offers the following Vassa Spa facilities and treatments:

Facilities

  • Gym
  • Massage rooms
  • Steam room
  • Sauna
  • Whirlpool baths

Massages

  • Basic massage
  • Reflexology massage
  • Serenity massage
  • Prenatal massage
  • Deep tissue massage
  • Aromatherapy massage
  • Hot stone massage

Facial treatments

  • Hydrating facial
  • Vitamin C facial
  • Gents facial
  • Refreshing facial
  • Age-defying facial

Wraps

  • Chocolate and coffee wrap
  • Papaya wrap
  • Rosemary and Bamboo wrap
  • Chaya wrap

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair removal
  • Hair styling
  • Makeup

Honeymoon Bonus - Private romantic candlelit dinner on the beach for the couple, Chilled bottle of domestic, Champagne delivered to couples room upon arrival, Couples hour massage lesson, Guaranteed king-size bed, Special in room towel arrangement daily, Bathrobes for use during stay, Must be booked at least 30 days in advance, Minimum room category of Premium Jacuzzi Junior Suite.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

All offers subject to change.

Resort Location Map


  • Azul Beach Resort Sensatori Mexico
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Sensatori Hotel, by Karisma
Carretera Cancun-Puerto Morelos km 27.5 Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.