Please Note: We will be open Feb 19 from 7am to 6pm PT for the statutory holiday taking place in several provinces.

Azul Beach Resort The Fives Playa del Carmen

Resort Map
DISCLAIMER : Escapes.ca makes every effort to ensure that the hotel information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort for families. The resort is situated in an area that is further from the Riviera Maya nightclubs, making it a quieter place to stay. OK buffet and a la carte items available for guests. The Azul Fives is notable for their attentive customer and guest services.


Overview

Innovative, stylish and personalized, Azul Beach Resort The Fives Playa del Carmen is all of this and so much more. Located a short stroll from the charming city of Playa del Carmen, the Fives wows guests with its one-of-a-kind amenities and features. Take advantage of gourmet cuisine that can be tailored to your needs, original kid's options including a mini-cinema & imaginative playground, a holistic Zen inspired Spa and unique activities like bonfire s'more parties and beach picnics to name a few. No matter which type of vacation you are looking for the Fives Gourmet Inclusive concept will ensure the most complete experience from check-in to check-out. Experience true luxury in stunning surroundings as you bask under the warm Mexican sun. The superb Azul Fives offers spacious accommodation, fabulous dining and many exciting activities. In short, everything you need for the perfect vacation!

Location: Directly on the beach, approximately 10 minutes from downtown Playa del Carmen and 35 minutes from the Cancun airport.


Highlights
  • Nice, private beach
  • Great infinity pool area with swim-up bar, overlooking the beach
  • Lots of amenities for families with a great kid's club
  • Rooms are luxurious and modern, some with kitchenettes and extra touches such as rainfall showers, pillow menus and plush bathrobes
  • Located 10 minutes from Playa del Carmen
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • sharonsayles11 : Brantford, Canada
Highly recommend in every aspect!

We can't say enough about this resort to give it the justice it deserves! Here's a breakdown:Service: awesome! Everywhere you go everyone is friendly, helpful and cheery! Resort: beautiful! Spacious! So much to do and see! We got a rooftop patio room and it was always well cleaned, modern and spacious! The resort was super clean at all times! Food: omg amazing!! So much variety, so many amazing restaurants and two choices to eat daily breakfast. The Starbucks (although an extra fee) was a fun addition for those hankering for a caffeine fix. Thai, sushi and French restaurants were our favourites! Pay extra to sit in the pods at the Thai place! Just the cost of one bottle of wine and you overlook the main corridor and live music at night. Amenities: where do I begin!? The workout area was small and busy but had all the basics if you're willing to wait for some equipment. The spa we did the raindrop essential oil couples massage and it was a major treat! If you wait for a few days you get a coupon in your room for this..wait for it! There was cheese, checkers, tennis and more to do outdoors too! Lots of places to explore and so many different pools to sit at with bars and food nearby. We never had enough time to explore it all! They had karaoke and dancing which we never partook in but the settings where really great! Ask about wine or tequila tasting times. They were very informative, delicious and a lot of fun!! Excursion: we did an excursion to see the Mayan ruins, cenotes with Mayan lunch and zip-lining. It was a long full day, lots of walking and lots to see. You got to swim in each cenote but keep in mind all were open bodies of natural water not cave-like. We wished we had booked one of the others that had the enclosed cenotes and other zip-lining. Don't book ahead of the trip they have tons of options on site and are very helpful in choosing it with you. Beach: bring water shoes! Lots of coral but you can walk each way for miles with lots of vendors and neat things to see. So much exploring to be had!

  • Teresa S : Roseburg, Oregon, United States
Please Beware.

My husband and I have traveled all over the world. Never have we experienced anything as bad as this place. We arrived after midnight to a sleepy and inept front desk person. First room they gave us was occupied. This is a huge property, so hauling all our crap from the back of the complex to the front is a trek. Tired and angry, we were given another room on 4th floor. Now the one elevator is broken. We had to carry our four suitcases up four flights of stairs. This would not be so bad if my husband and I were in our 20s. But we are in our 60s and my husband had his NINTH back surgery two months ago. This morning, I am awakened by me husband and told we are moving again and we have 15 minutes to pack. They are giving up what we originally booked —a first floor room. Also, we were promised help getting luggage downstairs. After frantically running around room, shoving personal items back into minute deadline. One hour later, we are still waiting in our 2nd room, on 4th floor, for help getting our stuff downstairs. Was supposed to wait fifteen minutes! 1 1/2 hours later, we are back in lobby being told our new room won’t be available for FOUR HOURS. We paid a lot for this place for a long-awaited and badly needed vacation. (Including an unexpected $2500 charge per person for “all inclusive”! We had no choice in this. We are not drinkers or big eaters. So, ONE WHOLE DAY OF VACATION WASTED so far. I am writing this sitting amongst my belongings, angry and tired, waiting for our third room. My dear Trip Advisor reader, please benefit from our misery and pass on by this broken-down horror of a vacation choice. All this said, I promise to you that if Azul Beach Resort The Fives somehow manages to redeem itself, I will add to this review.

  • miot2 : Basingstoke, United Kingdom
Lovely luxury two weeks

Lovely venue, well designed hotel with areas for relaxing on the beach or by the swimming pools, a variety of restaurants offering high quality food, all eco-friendly, and plenty of wildlife including iguanas, monkeys, coatis and colorful birds in the wooded areas and pelicans and frigate birds fishing near the beach. A good selection of entertainment and activities every day. All the staff were very helpful and friendly. Special thanks to Angel for helping me improve my Spanish even outside the allocated times for lessons.

  • Nelson G : Indian Rocks Beach, Florida
Totally loved our experience

On our first trip to Mexico we totally loved our one week stay at the Azul Resort. The staff were friendly and welcoming. We were always greeted with a smiling face wishing us a Good Morning or Good Evening. Restaurant staff were attentive. We were with a large group attending a wedding and every detail was attended to quickly and efficiently. Would definitely go back.

  • jggtraveler : Orlando, Florida
Excellent All Inclusive Resort

We stayed here for 3 nights and had a wonderful experience overall. As with all large resorts there is a majority of families staying here but they do have an adults only pool to have a more tranquil experience.The number of restaurants and the food quality are above average. Food service staff are stretched as the restaurants are usually busy so personal service levels are average. One exception is server Martin Mendez in the Thai restaurant. Even though it was very busy Martin was able to serve us efficiently and was very personable making our experience even more enjoyable. Ask for him when you are there!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Unlimited a la carte lunch and dinner (no reservations required)
  • 24-hour room service
  • Welcome cocktail upon arrival
  • Waiter service at pool and beach
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Complimentary Wi-Fi
  • Concierge service
  • Snorkeling
  • Water sports
  • Introduction to scuba diving in pool (once/stay)
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Gym
  • Aerobics
  • Stretching
  • Kids club and Teen club
  • Kid's menu
  • Baby amenities
  • Daily activities program
  • Nightly entertainment
  • 480 rooms
  • 9 restaurants 
  • Snack bar
  • 6 Bars 
  • 5 Pools, including children's pool
  • Whirlpool
  • Tennis court
  • Fitness facilities
  • Spa (fee)
  • Sauna
  • In-room private chef service (fee)
  • Wine cellar (fee)
  • Mini-market
  • Gift shop
  • Free Wi-Fi throughout the resort
  • Meeting facilities
  • Laundry services (fee)
  • Currency exchange (fee)
  • ATM
  • Golf course nearby (fee)
  • Scuba diving (fee)
  • Deep-sea fishing (fee)

Deluxe Room

  • 1 king or 2 double beds
  • Garden or Pool view
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd and 3rd bedrooms
  • Garden view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Honeymoon Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Premium Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Bottle of champagne in room upon arrival
  • Complimentary romantic decorations, pillow and aromatherapy menu, DVD rental and 15% discount on spa services
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd  and 3rd bedrooms
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom  with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Garden view
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Garden or Pool view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 4 children
  • Maximum occupancy 6

3-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Garden view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Direct pool access
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum occupancy 2

2-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum occupancy 4

3-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum occupancy 6

Restaurants

Flavours

  • Buffet
  • International
  • Evening dress code: Semi-formal

Sea Olive

  • a la carte for lunch and dinner
  • Mediterranean
  • Evening dress code: Formal

Arezzo

  • a la carte for dinner (reservations required)
  • Italian
  • Evening dress code: Semi-formal

Koh Thai

  • a la carte for dinner (reservations required)
  • Asian cuisine
  • Evening dress code: Semi-formal
  • Clients need to purchase a minimum of 30$ USD wine bottle to be able to sit in the private bamboo tables

Oriola Beach Club Grill

  • a la carte for lunch and dinner
  • Grill
  • Evening dress code: Semi-formal 

OKA Sushi Bar

  • a la carte for dinner
  • Sushi
  • Evening dress code: Casual 

La Brasserie Bistro Cuisine

  • a la carte for dinner
  • French
  • Evening dress code: Casual 

Meso Tapas

  • a la Carte for dinner
  • Tapas
  • Evening dress code: Casual 

Palmas Gourmet Corner

  • Snack bar

Poolside Grill

  • Grill

Lizards Gourmet Corner

  • Snack Bar 

Kafeina 

  • Juice bar

Starbucks

Bars

  • Lizards Pool bar
  • Breeze Swim-up bar
  • Palmas Gourmet Corner Swim-up bar
  • Zky Disco
  • The Gin Lobby bar


For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13 to 17), Playhouse Room for 6 months to 5 years, My Gym Center, Playground, Video games, Children's pool, Movies, Mini Disco, Babysitting available for a fee.

Vassa Spa Facilities

  • Sauna and steam rooms
  • 11 treatment rooms
  • Beachfront massage
  • Sky massage
  • Whirlpool
  • Plunge pools
  • Experience shower
  • Relaxation lounge

Treatments

  • Hydrotherapy
  • Massages
  • Facials
  • Body wraps
  • Body scrubs
  • Couples massage

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Waxing
  • Makeup
  • Wedding ritual

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Beach Resort The Fives Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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