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Azul Beach Resort The Fives Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort for families. The resort is situated in an area that is further from the Riviera Maya nightclubs, making it a quieter place to stay. OK buffet and a la carte items available for guests. The Azul Fives is notable for their attentive customer and guest services.


Overview

Innovative, stylish and personalized, Azul Beach Resort The Fives Playa del Carmen is all of this and so much more. Located a short stroll from the charming city of Playa del Carmen, the Fives wows guests with its one-of-a-kind amenities and features. Take advantage of gourmet cuisine that can be tailored to your needs, original kid's options including a mini-cinema & imaginative playground, a holistic Zen inspired Spa and unique activities like bonfire s'more parties and beach picnics to name a few. No matter which type of vacation you are looking for the Fives Gourmet Inclusive concept will ensure the most complete experience from check-in to check-out. Experience true luxury in stunning surroundings as you bask under the warm Mexican sun. The superb Azul Fives offers spacious accommodation, fabulous dining and many exciting activities. In short, everything you need for the perfect vacation!

Location: Directly on the beach, approximately 10 minutes from downtown Playa del Carmen and 35 minutes from the Cancun airport.


Highlights
  • Nice, private beach
  • Great infinity pool area with swim-up bar, overlooking the beach
  • Lots of amenities for families with a great kid's club
  • Rooms are luxurious and modern, some with kitchenettes and extra touches such as rainfall showers, pillow menus and plush bathrobes
  • Located 10 minutes from Playa del Carmen
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • Rachel H : Greensburg, Indiana
Great Beach Vacation

Our room was in Tower 19, with a deck overlooking the adult pool. The adult pool was nice but the bar with it didn't have a blender and it was closed much of the time. Being an adult pool, I feel like it should be open later as well, who doesn't love a night swim. For an adult pool, it should really have an actual swimup bar. Food was good at the Sushi place, La Brassiere, Sea Olive, Beach Restaurant, and the Italian place. Mexican place was VERY slow and food was not very good. Alcohol choices were good, but they need more bartenders and more access to those on the beach and in pools. Bartenders were very nice and make excellent drinks. Rooms were kept very clean and freshened every day. Beach area was beautiful and the staff played volleyball with the guests. Beautiful resort that I would definitely visit again.

  • Tera F :
Amazing Resort, excellent service!

It was the best vacation I have ever had. The resort is beautiful, the food was top quality but what I enjoyed most was the service we were provided. If you ever have the pleasure of visiting this resort, I hope you are blessed with the most amazing and attentive butler's on the planet. Enrique Leyva, Brandon Fernandez, Pedro Saldana, Alfonso Aviles, Francisco Huerta took amazing care of us. I will definitely be returning to this resort each and every year.

  • paul m : London, United Kingdom
Not a 4 and not a 3 Review so say 3 and half

we were going to Cuba and once the Hurricane put pay to that we booked here .... Staff on whole we good few not so helpful but on the whole ok so much noise with building work and drunk groups much door banging at 1 2 3 4 5 in morning i did complain and was taking so long i emailed someone high up in the hotel group and within 20 mins i was being listened to ... we got moved and all the females in group got a free spa treatments ( a very nice touch by the managers and directors ) Food was ok liked the Italian and the Thai best so book them ... most of the bars run out of beer and sprit during the stay and the olive restaurant run out of chicken ( 4 in our party wanted it and only had 3 and this was at 8 o clock in evening and it was on evening menu... wouldn't call this real all inclusive if i am honest no ice cream for kids to go get when they like and i have stayed at the sister resort el dorado spa and admitted its a more money you do get what you pay for at end of day ... would i come here again then the answer is no would i recommend this place to anyone then again it would be a no ... ps maid service and fridge re stock borderline shocking and its the first time i have never left a tip for the room maid in my life it was that poor

  • anwil : pickering
Very Nice Resort

We were at this resort (along with almost 40 other people) to attend a wedding. The resort is lovely with beautiful, well kept grounds. There are a number of pools throughout the resort, along with the beach, so there was never an issue in finding a lounger. Most of the pools have a bar and are located between 2 buildings. The rooms are well appointed & a good size. The only suggestion I would make is to say that the rooms, although comfortable & clean, could use some freshening in terms of updates. I do have to mention that our house maid Maxi was an absolute treasure.Our room was clean, sweet smelling, had plenty of towels & she always left towel art on our bed - a baby, a dog, swans, etc. - and was always smiling & happy to do what we asked every day! The restaurants were all very good - they served beautifully plated food, with portions that were just the right size.The 2 buffet restaurants were also very good, with lots of variety & helpful & attentive staff. The wedding was beautiful & well organized with again, a wonderful meal. All in all, we had a great time & would have no hesitation in recommending this resort.

  • Danitodor : Windsor, Canada
We have been to The Fives 6 times!

We absolutely love Azul Fives. We have been here at least 6 or 7 times, sometimes with kids, once for a conference and once for a wedding. We go every year with the family because we absolutely love it. It's the perfect blend of relaxation and entertainment, excellent atmosphere and the best food we have ever enjoyed in Mexico. It's kid-friendly without being cheesy, and perfectlylovely for adults without kids as well. The addition of the new plaza are in the past few years was the icing on the cake!Our children are between the ages of 5-11 and have been coming to Azul since they were babies. They love the Kids Club (is Carolina still there?) and actually ask to go, especially for the parties in the evenings. This lets my husband and I sneak off for a quiet guilt-free dinner many nights.The absolute best part of Azul is the butler & concierge staff. Enrique Leyva is the King... he will leave no stone unturned to get you what you need. He's just incredible. The rest of the butlers are on top of everything, and checking in constantly to make sure everything is ok. Brandon Fernandez, Pedro Saldana, Alfonso Aviles and Francisco Huerto... you guys are amazing!!! We miss you all and look forward to seeing you again in December! Can't wait!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Unlimited a la carte lunch and dinner (no reservations required)
  • 24-hour room service
  • Welcome cocktail upon arrival
  • Waiter service at pool and beach
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Complimentary Wi-Fi
  • Concierge service
  • Snorkeling
  • Water sports
  • Introduction to scuba diving in pool (once/stay)
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Gym
  • Aerobics
  • Stretching
  • Kids club and Teen club
  • Kid's menu
  • Baby amenities
  • Daily activities program
  • Nightly entertainment
  • 480 rooms
  • 9 restaurants 
  • Snack bar
  • 6 Bars 
  • 5 Pools, including children's pool
  • Whirlpool
  • Tennis court
  • Fitness facilities
  • Spa (fee)
  • Sauna
  • In-room private chef service (fee)
  • Wine cellar (fee)
  • Mini-market
  • Gift shop
  • Free Wi-Fi throughout the resort
  • Meeting facilities
  • Laundry services (fee)
  • Currency exchange (fee)
  • ATM
  • Golf course nearby (fee)
  • Scuba diving (fee)
  • Deep-sea fishing (fee)

Deluxe Room

  • 1 king or 2 double beds
  • Garden or Pool view
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd and 3rd bedrooms
  • Garden view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Honeymoon Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Premium Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Bottle of champagne in room upon arrival
  • Complimentary romantic decorations, pillow and aromatherapy menu, DVD rental and 15% discount on spa services
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd  and 3rd bedrooms
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom  with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Garden view
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Garden or Pool view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 4 children
  • Maximum occupancy 6

3-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Garden view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Direct pool access
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum occupancy 2

2-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum occupancy 4

3-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum occupancy 6

Restaurants

Flavours

  • Buffet
  • International
  • Evening dress code: Semi-formal

Sea Olive

  • a la carte for lunch and dinner
  • Mediterranean
  • Evening dress code: Formal

Arezzo

  • a la carte for dinner (reservations required)
  • Italian
  • Evening dress code: Semi-formal

Koh Thai

  • a la carte for dinner (reservations required)
  • Asian cuisine
  • Evening dress code: Semi-formal
  • Clients need to purchase a minimum of 30$ USD wine bottle to be able to sit in the private bamboo tables

Oriola Beach Club Grill

  • a la carte for lunch and dinner
  • Grill
  • Evening dress code: Semi-formal 

OKA Sushi Bar

  • a la carte for dinner
  • Sushi
  • Evening dress code: Casual 

La Brasserie Bistro Cuisine

  • a la carte for dinner
  • French
  • Evening dress code: Casual 

Meso Tapas

  • a la Carte for dinner
  • Tapas
  • Evening dress code: Casual 

Palmas Gourmet Corner

  • Snack bar

Poolside Grill

  • Grill

Lizards Gourmet Corner

  • Snack Bar 

Kafeina 

  • Juice bar

Starbucks

Bars

  • Lizards Pool bar
  • Breeze Swim-up bar
  • Palmas Gourmet Corner Swim-up bar
  • Zky Disco
  • The Gin Lobby bar


For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13 to 17), Playhouse Room for 6 months to 5 years, My Gym Center, Playground, Video games, Children's pool, Movies, Mini Disco, Babysitting available for a fee.

Vassa Spa Facilities

  • Sauna and steam rooms
  • 11 treatment rooms
  • Beachfront massage
  • Sky massage
  • Whirlpool
  • Plunge pools
  • Experience shower
  • Relaxation lounge

Treatments

  • Hydrotherapy
  • Massages
  • Facials
  • Body wraps
  • Body scrubs
  • Couples massage

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Waxing
  • Makeup
  • Wedding ritual

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Beach Resort The Fives Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.