Azul Beach Resort The Fives Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort for families. The resort is situated in an area that is further from the Riviera Maya nightclubs, making it a quieter place to stay. OK buffet and a la carte items available for guests. The Azul Fives is notable for their attentive customer and guest services.


Overview

Innovative, stylish and personalized, Azul Beach Resort The Fives Playa del Carmen is all of this and so much more. Located a short stroll from the charming city of Playa del Carmen, the Fives wows guests with its one-of-a-kind amenities and features. Take advantage of gourmet cuisine that can be tailored to your needs, original kid's options including a mini-cinema & imaginative playground, a holistic Zen inspired Spa and unique activities like bonfire s'more parties and beach picnics to name a few. No matter which type of vacation you are looking for the Fives Gourmet Inclusive concept will ensure the most complete experience from check-in to check-out. Experience true luxury in stunning surroundings as you bask under the warm Mexican sun. The superb Azul Fives offers spacious accommodation, fabulous dining and many exciting activities. In short, everything you need for the perfect vacation!

Location: Directly on the beach, approximately 10 minutes from downtown Playa del Carmen and 35 minutes from the Cancun airport.


Highlights
  • Nice, private beach
  • Great infinity pool area with swim-up bar, overlooking the beach
  • Lots of amenities for families with a great kid's club
  • Rooms are luxurious and modern, some with kitchenettes and extra touches such as rainfall showers, pillow menus and plush bathrobes
  • Located 10 minutes from Playa del Carmen
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • Jeremy A :
Osven - our butler - made our stay the best

My review is for Azul Beach the Fives. We traveled in the middle of December. This was our second time to a Karisma resort. The resort was very beautiful, and I loved the fact that you could see the people working on improvements and maintenance. One of our biggest issues with our 3 Bedroom Suite was that the hot water was not working. Osven, our butler, made our stay the best stay it could be. After maintenance did not find any issues, we brought it up to Osven who quickly resolved our issue. Osven was always ready to help us and he is the reason for my 5 Star review. He helped us with booking our restaurants in the evening, making sure we were prepared for our tours off the resort grounds, and even brought us some Tequila and snacks for when we were hanging out by the pool or in our room. Osven was there for us when we needed a shuttle around the area too! Thank you so much Osven. You were the reason for our awesome vacation. The pools were pretty cold, but I was able to get adjusted to it in about 5 minutes or so. It felt like the Ocean was warmer than the pool. It's unfortunate that the bar by the main pool is not a swim up bar (although there are a few swim up bars scatter across the property). The staff were awesome, although they did seem a bit shorthanded. There were times that we were waiting an extended time just to place our order for food, and one time we were waiting to get seated for about 5 minutes before the host showed up. Luckily, we are on vacation and didn't have a time crunch. The food was delicious. I tried so many different items from each of the dinner restaurants. I was so impressed with their Asian and Thai food that I ordered a seconds! All in all, I would totally go back, although I would want to make sure that they are properly staffed, so that I could have more time to rest, relax, and enjoy my vacation. I highly recommend getting a butler if you can since the butler is there to make sure you are happy.

  • leahs930 : Mukwonago, United States
Family Fun Vacation

My family stayed at the resort for 8 days. We stayed in the 2 bedroom sky suite. It was beautiful. Our suite faced the ocean and we could sit on the roof top and enjoy Jacuzzi and sun tanning. The food was good, but some of it seemed to be served frequently and variety could be improved. The staff was al very very helpful. When we arrived our bags were taken to our room, the check in process was very quick and then we were escorted to our room. The pools and beach are beautiful and even though the resort was full it never felt like it was crowded. The only complaint we had was that the refrigerator was not always stocked with water, beer, etc. We would have to call the front desk at times to get refilled. We have had friends that have stayed at this resort prior and it was recommended to us. I am very glad we chose this resort it was a wonderful vacation and being this was our first time in Mexico, it was a great experience.

  • travelmate1985 : Saskatoon, Canada
Stolen items

We came to this resort for a wedding and when we arrived it looked very nice. Our bags were left out front while we checked in. My wife went to the suitcase to grab her phone from the area my watches and sunglasses were. After check in we noticed are bags were taken already and they told us the bags would arrive after we got to the room. The bags came in and we put our shorts on to head to the beach. Went to grab my sunglasses and they were gone as well as 2 watches that were their an hour before. After speaking with the front desk they came to our room to look at our things like we had hid them and treated us criminals. The also wanted us to pick a bellman out of a line up. After dealing with the manger and Pricilla for 3 days they said they would do nothing to resolve the situation and that’s why the 1 star review. if they would have compensated a excursion or anything along those lines I would have left a 5 since it is a very nice place and I came across One bad person

  • The M : Vancouver, Canada
Not great

Food, the grounds, and housekeeping were good.The air conditioner unit worked only the 1st day. We asked for it to be looked at and someone did. They hit a few buttons on the controller said "it was fixed now" but it was not. We called several times and were ignored; no one even came to look at it again. We had to sleep with our windows open. Each night when we were showering for dinner it was unbearable, and very difficult to get ready since we were sweating the whole time.We found the dinner reservation system horrible. I spent a couple of hours one day going to the concierge building to be told to come back again, and again, and again to find out if I even had a reservation that night. It was very inconvienent as I would rather have been enjoying the beach. Also, each time we arrived at the regular restaurants we were asked if we had a reservation but we had been told these were restaurants we could not reserve at! Were some special guests given the privilege of reserving at all of the restaurants?This was our fourth time in Mexico, our first stay at a 5 star resort, and found it the least enjoyable of the four. We spent more for the Azul Fives and it was definitely not worth the extra money. Given our experience we would not recommend the resort.

  • Ramon V : Victorville, California
Guys Trip after convention

Nice hotel, astheticaly pleasing, nice space. Bungalow type with free standing building. Stayed at Villa number 8 and so did friends. ,2 to 3 people Max per room. Got mid rate, added $90 for all inclusive per person. Good deal overall. Great gourmet food at every turn. Work the trip but be aware... family type atmosphere, not for singles mostly. Needs more bars and nightlife.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Unlimited a la carte lunch and dinner (no reservations required)
  • 24-hour room service
  • Welcome cocktail upon arrival
  • Waiter service at pool and beach
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Complimentary Wi-Fi
  • Concierge service
  • Snorkeling
  • Water sports
  • Introduction to scuba diving in pool (once/stay)
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Gym
  • Aerobics
  • Stretching
  • Kids club and Teen club
  • Kid's menu
  • Baby amenities
  • Daily activities program
  • Nightly entertainment
  • 480 rooms
  • 9 restaurants 
  • Snack bar
  • 6 Bars 
  • 5 Pools, including children's pool
  • Whirlpool
  • Tennis court
  • Fitness facilities
  • Spa (fee)
  • Sauna
  • In-room private chef service (fee)
  • Wine cellar (fee)
  • Mini-market
  • Gift shop
  • Free Wi-Fi throughout the resort
  • Meeting facilities
  • Laundry services (fee)
  • Currency exchange (fee)
  • ATM
  • Golf course nearby (fee)
  • Scuba diving (fee)
  • Deep-sea fishing (fee)

Deluxe Room

  • 1 king or 2 double beds
  • Garden or Pool view
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd and 3rd bedrooms
  • Garden view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Honeymoon Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Premium Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Bottle of champagne in room upon arrival
  • Complimentary romantic decorations, pillow and aromatherapy menu, DVD rental and 15% discount on spa services
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd  and 3rd bedrooms
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom  with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Garden view
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Garden or Pool view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 4 children
  • Maximum occupancy 6

3-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Garden view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Direct pool access
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum occupancy 2

2-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum occupancy 4

3-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum occupancy 6

Restaurants

Flavours

  • Buffet
  • International
  • Evening dress code: Semi-formal

Sea Olive

  • a la carte for lunch and dinner
  • Mediterranean
  • Evening dress code: Formal

Arezzo

  • a la carte for dinner (reservations required)
  • Italian
  • Evening dress code: Semi-formal

Koh Thai

  • a la carte for dinner (reservations required)
  • Asian cuisine
  • Evening dress code: Semi-formal
  • Clients need to purchase a minimum of 30$ USD wine bottle to be able to sit in the private bamboo tables

Oriola Beach Club Grill

  • a la carte for lunch and dinner
  • Grill
  • Evening dress code: Semi-formal 

OKA Sushi Bar

  • a la carte for dinner
  • Sushi
  • Evening dress code: Casual 

La Brasserie Bistro Cuisine

  • a la carte for dinner
  • French
  • Evening dress code: Casual 

Meso Tapas

  • a la Carte for dinner
  • Tapas
  • Evening dress code: Casual 

Palmas Gourmet Corner

  • Snack bar

Poolside Grill

  • Grill

Lizards Gourmet Corner

  • Snack Bar 

Kafeina 

  • Juice bar

Starbucks

Bars

  • Lizards Pool bar
  • Breeze Swim-up bar
  • Palmas Gourmet Corner Swim-up bar
  • Zky Disco
  • The Gin Lobby bar


For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13 to 17), Playhouse Room for 6 months to 5 years, My Gym Center, Playground, Video games, Children's pool, Movies, Mini Disco, Babysitting available for a fee.

Vassa Spa Facilities

  • Sauna and steam rooms
  • 11 treatment rooms
  • Beachfront massage
  • Sky massage
  • Whirlpool
  • Plunge pools
  • Experience shower
  • Relaxation lounge

Treatments

  • Hydrotherapy
  • Massages
  • Facials
  • Body wraps
  • Body scrubs
  • Couples massage

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Waxing
  • Makeup
  • Wedding ritual

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Beach Resort The Fives Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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