Azul Beach Resort The Fives Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort for families. The resort is situated in an area that is further from the Riviera Maya nightclubs, making it a quieter place to stay. OK buffet and a la carte items available for guests. The Azul Fives is notable for their attentive customer and guest services.


Overview

Innovative, stylish and personalized, Azul Beach Resort The Fives Playa del Carmen is all of this and so much more. Located a short stroll from the charming city of Playa del Carmen, the Fives wows guests with its one-of-a-kind amenities and features. Take advantage of gourmet cuisine that can be tailored to your needs, original kid's options including a mini-cinema & imaginative playground, a holistic Zen inspired Spa and unique activities like bonfire s'more parties and beach picnics to name a few. No matter which type of vacation you are looking for the Fives Gourmet Inclusive concept will ensure the most complete experience from check-in to check-out. Experience true luxury in stunning surroundings as you bask under the warm Mexican sun. The superb Azul Fives offers spacious accommodation, fabulous dining and many exciting activities. In short, everything you need for the perfect vacation!

Location: Directly on the beach, approximately 10 minutes from downtown Playa del Carmen and 35 minutes from the Cancun airport.


Highlights
  • Nice, private beach
  • Great infinity pool area with swim-up bar, overlooking the beach
  • Lots of amenities for families with a great kid's club
  • Rooms are luxurious and modern, some with kitchenettes and extra touches such as rainfall showers, pillow menus and plush bathrobes
  • Located 10 minutes from Playa del Carmen
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • rosetravel2017 : Toronto, Canada
Room Issues

The resort is beautiful. But we have had one issue after the next with our room. Culminating in the telephone in our room not working. We have asked three times for a new phone. It has not worked for our entire stat and is yet to be fixed or replaced. Very frustrating and ultimately disappointing. It is our last night and still the phone does not work and the mini bar has not been restocked. I guess it comes down to expectations. To which ours have not been met.

  • Nicole B :
#azulthefives #airtransat #thebutlers #playadecarmen #mexico #options plus

This is something I never do but because it was so over the top I had to do a review #azulthefivesresortThrough #airtransat It was by far the most amazing trip we have ever been on. From the airline;options plus is worth every penny. The food, the atmosphere, the cleanliness, the beach, the adult pool, our room.....it was absolutely beaufull! The view on the Bali bedswas insanely gorgeous. We had 6 butlers that made our stay extremely easy and enjoyable. We did not have to lift a finger the entire week. The names of our team of butlers were#Brandon Fernandez#Alfonso Avilés#Pedro Saldaña #Enrique Leyva#Joel Baltazar & #Francisco HuertaI cant say enough about these 6 men We will definitely be back there for our next vacation very soon !!

  • carrie a : Hagerstown, Maryland
Great food, amenities, and service. Super clean

After visiting many other all inclusive resorts... azul fives has it all. Beach is gorgeous. Many pools with different environments and activities for kids. This was our first resort with kids. They were very accommodating. We had the best butler... Jonathan Jiminec (sp?). He was a pleasure and took care of all the details. When the pool entertainment staff did activities for kids by the pool, they had a blast. My only improvement opportunity idea is to increase pool activities. Every restaurant had great food and service. If they didn’t have something they would go get it. Loved the beds and pillows. Super clean. The rating below won’t allow me to select a rating.

  • S6447IRmicheleh : Kirkland Lake, Canada
Perfection, Second Time Around

Once again, we came to Azuls The Five for a great holiday...and #AzulsTheFive delivered...what an amazing resort with the most Friendliest staff! We were in Villa 1711-1, very nice room overlooking the pool and new Mexican restaurant. The only restaurant we have not tried yet is the Japanese. However, all other restaurants are Fantastic! I am a very fussy eater...the chicken was exceptional in all restaurants, and my husband said steak was just like home(Canada.) There are a few staff that we would like to mention, first, our flight #Airtransat was Awesome...club seating, perfect and flight attendants were spectacular. From there, mornings we ate breakfast at Flavours...excellent...staff were terrific. The French Restaurant, Pedro was so charming and made our dinner there very special. Jorge at the Italian Restaurant was nothing short of Awesome. He recommended some Mexican wines, which we just loved. Jorge was so happy to see us twice at his restaurant that he sure did give us an absolutely amazing and memorable dinner. He was Awesome..what a great gentleman he is! Sea Olive we also ate twice at, once for their outside dining and then inside..the young fella who served outside and most helpful at recommending different choices for dinner...for our indoor night dining, Angel was funny and made us enjoy the restaurant even more. The Mexican Restaurant was really Awesome...I feel so bad, but I misplaced our servers name..he was great to recommend such an Awesome Dinner! Also, (spelled wrong) but, Alexander - Bar Server was such a fantastic guy! He was always there to make sure we were fine with drinks and snacks. He explained about Tequila and we enjoyed his recommendations for that particular drink...wow...lol...it was good!! Thanks Alexander for a super fun time-You're Awesome! April-Head Concierge, was fabulous..she made sure that we were taken care of and noted that we were here a second time..she welcomed us "Home!" She also made sure that we were VIP with the extra amenities. In the Prestige Club, Brenda, Denis and Talia were excellent at explaining about thier program. We went to the spa,, and Aida was fantastic. Susana was my massage therapist...nothing short of Excellent!! Loved every minute at the spa! Samuel, Bell Boy, was so caring and made sure that we were well taken care of! What an Awesome young man! I believe he is training with Henry, who is showing Samuel the ropes...and is done in such a professional yet friendly and compassionate manner. Samuel, again, was another Awesome young man! Lastly, and more importantly, our Friend/Bell Boy Henry Briceno Lopez is truly one of the reasons we came back. OMG, he is just such an Amazing person...always making sure that we are taken care of all over the resort and and the beach!! He taught us so much about Mexico that we are just in love with every amazing part of Riviera Maya and Mexico itself. Henry truly is our friend and such an amazing employee at Azuls...they(Azuls) are very lucky to have him and all of the above mentioned employees...they make the resort one that wants you to never leave...and come back to!! #AzulstheFive is lucky to have such amazing staff, they(Azuls) certainly live up to their resort name...The Best! Thank You to all and To Azuls for another Awesome Holiday..we'll Be Back!😊

  • patti b : Hamilton, Canada
A Natural Paradise

The Azul Fives is a beautiful resort that features the natural surroundings. The grounds are nicely maintained. the plant and animal life is abundant and the beach is glorious. My personal favourite was to walk along the boardwalk through the cenote where you could spot monkeys and a variety of other animals and birds. The restaurants were all excellent with a wide variety of choice. The staff were very genuine always with a ready smile and always eager to please. This is a fabulous resort!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Unlimited a la carte lunch and dinner (no reservations required)
  • 24-hour room service
  • Welcome cocktail upon arrival
  • Waiter service at pool and beach
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Complimentary Wi-Fi
  • Concierge service
  • Snorkeling
  • Water sports
  • Introduction to scuba diving in pool (once/stay)
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Gym
  • Aerobics
  • Stretching
  • Kids club and Teen club
  • Kid's menu
  • Baby amenities
  • Daily activities program
  • Nightly entertainment
  • 480 rooms
  • 9 restaurants 
  • Snack bar
  • 6 Bars 
  • 5 Pools, including children's pool
  • Whirlpool
  • Tennis court
  • Fitness facilities
  • Spa (fee)
  • Sauna
  • In-room private chef service (fee)
  • Wine cellar (fee)
  • Mini-market
  • Gift shop
  • Free Wi-Fi throughout the resort
  • Meeting facilities
  • Laundry services (fee)
  • Currency exchange (fee)
  • ATM
  • Golf course nearby (fee)
  • Scuba diving (fee)
  • Deep-sea fishing (fee)

Deluxe Room

  • 1 king or 2 double beds
  • Garden or Pool view
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd and 3rd bedrooms
  • Garden view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Honeymoon Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Premium Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Bottle of champagne in room upon arrival
  • Complimentary romantic decorations, pillow and aromatherapy menu, DVD rental and 15% discount on spa services
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd  and 3rd bedrooms
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom  with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Garden view
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Garden or Pool view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 4 children
  • Maximum occupancy 6

3-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Garden view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Direct pool access
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum occupancy 2

2-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum occupancy 4

3-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum occupancy 6

Restaurants

Flavours

  • Buffet
  • International
  • Evening dress code: Semi-formal

Sea Olive

  • a la carte for lunch and dinner
  • Mediterranean
  • Evening dress code: Formal

Arezzo

  • a la carte for dinner (reservations required)
  • Italian
  • Evening dress code: Semi-formal

Koh Thai

  • a la carte for dinner (reservations required)
  • Asian cuisine
  • Evening dress code: Semi-formal
  • Clients need to purchase a minimum of 30$ USD wine bottle to be able to sit in the private bamboo tables

Oriola Beach Club Grill

  • a la carte for lunch and dinner
  • Grill
  • Evening dress code: Semi-formal 

OKA Sushi Bar

  • a la carte for dinner
  • Sushi
  • Evening dress code: Casual 

La Brasserie Bistro Cuisine

  • a la carte for dinner
  • French
  • Evening dress code: Casual 

Meso Tapas

  • a la Carte for dinner
  • Tapas
  • Evening dress code: Casual 

Palmas Gourmet Corner

  • Snack bar

Poolside Grill

  • Grill

Lizards Gourmet Corner

  • Snack Bar 

Kafeina 

  • Juice bar

Starbucks

Bars

  • Lizards Pool bar
  • Breeze Swim-up bar
  • Palmas Gourmet Corner Swim-up bar
  • Zky Disco
  • The Gin Lobby bar


For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13 to 17), Playhouse Room for 6 months to 5 years, My Gym Center, Playground, Video games, Children's pool, Movies, Mini Disco, Babysitting available for a fee.

Vassa Spa Facilities

  • Sauna and steam rooms
  • 11 treatment rooms
  • Beachfront massage
  • Sky massage
  • Whirlpool
  • Plunge pools
  • Experience shower
  • Relaxation lounge

Treatments

  • Hydrotherapy
  • Massages
  • Facials
  • Body wraps
  • Body scrubs
  • Couples massage

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Waxing
  • Makeup
  • Wedding ritual

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Beach Resort The Fives Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.