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Azul Fives Hotel

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort for families. The resort is situated in an area that is further from the Riviera Maya nightclubs, making it a quieter place to stay. OK buffet and a la carte items available for guests. The Azul Fives is notable for their attentive customer and guest services.


Overview

Innovative, stylish and personalized, the Azul Fives A Gourmet Inclusive Resort, by Karisma is all of this and so much more. Located a short stroll from the charming city of Playa del Carmen, the Fives wows guests with its one-of-a-kind amenities and features. Take advantage of gourmet cuisine that can be tailored to your needs, original kid's options including a mini-cinema & imaginative playground, a holistic Zen inspired Spa and unique activities like bonfire s'more parties and beach picnics to name a few. No matter which type of vacation you are looking for the Fives Gourmet Inclusive concept will ensure the most complete experience from check-in to check-out. Experience true luxury in stunning surroundings as you bask under the warm Mexican sun. The superb Azul Fives offers spacious accommodation, fabulous dining and many exciting activities. In short, everything you need for the perfect vacation!

Location: Directly on the beach, approximately 10 minutes from downtown Playa del Carmen and 35 minutes from the Cancun airport.


Highlights
  • Nice, private beach
  • Great infinity pool area with swim-up bar, overlooking the beach
  • Lots of amenities for families with a great kid's club
  • Rooms are luxurious and modern, some with kitchenettes and extra touches such as rainfall showers, pillow menus and plush bathrobes
  • Located 10 minutes from Playa del Carmen
  • AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • adamapender1015 : Guelph, Ontario
rough start.... if it wasn't for the great food this trip would have been completely disappointing

long travel day to arrive and open our curtains from our unit to face directly into the construction site. not a great beginning. we booked this trip 6 months in advance and I feel we were taken advantage of (ending up with the worst location in the resort) and because of that we will not be returning any time soon as there are far to many other options & places to explore. do not feel that we should have paid the same price as others for the view and location we were given.

  • Amanda M :
Honeymooners!!

I was really worried about honeymooning at a family resort but this place does a fantastic job of accommodating couples and families. We had a very romantic and fun stay! I'd say the highlight for us was the Mexican themed bar 1910. The decor was what brought us in, but Sergio and Juan are what kept us there every single night. They are spectacular and deserve a lot of credit! We did a tequila tasting which was so interesting, fun and delicious!! Our favourite restaurant was Brasserie or the taco shack on the beach. A lot of travellers complained about no hot water but seems like it's only in the new part of the resort 'Essence' we stayed in villa 7 sky suite and it was perfect. Our housekeeper was awful though and we even tipped. They would take our bathrobes and never replace them, they wouldn't replace any of the soaps used either. The floors were never cleaned either. The guy who stocked our fridge (different then the housekeeper) was fantastic though I think his name was Carlos. Anyways I'd highly recommend this place for couples or families. We will be back next year!! Hopefully Sergio and Juan will still be at 1910!!

  • lizn805 : Richmond Hill, Ontario
Every year just gets better and better

This was our second time at Azul Five, and 5th trip as Prestige members. Travelling with a large group of people, one would expect chaos. However, it was made easy with the help of our butler, Luca. Our pool butler, Gaby was exceptional and a hard worker. She made every day a pleasure. Fabian, our beach server tended to our every need and always had a smile on his face. Best Christmas and New Years vacation.

  • melissa l : Toronto, Canada
fantastic

Great accommodation , new and modern , rain shower , glass features , double sink . Very comfortable bed, white pristine linen. Swim up pool with lazy chairs right on room . food excellent , great variety , many restaurants to choose from.Beach has great swimming and sand white and soft .

  • Patty B :
Birthday surprise vacation

What a great family vacation. Everything was beautiful! The rooms, pools beaches and restaurants. The employees that work there are awesome. Thank you Gabriela for checking on us and making sure there were no problems. Kevin and Christan thank you for making us laugh and showing us a good time. You kept my teenage kids involved and they had so much fun. Thank you to all the staff in the restaurants especially the staff at the Italian restaurant who made my birthday special with a gluten free cake and birthday signs. I have a gluten allergy and every restaurant we went to made sure I had something to eat. My family and I would definitely recommend Azul Fives to our friends and relatives. Thank you for a great vacation!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Unlimited a la carte lunch and dinner (no reservations required)
  • 24-hour room service
  • Welcome cocktail upon arrival
  • Waiter service at pool and beach
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Complimentary Wi-Fi
  • Concierge service
  • Snorkeling
  • Water sports
  • Introduction to scuba diving in pool (once/stay)
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Gym
  • Aerobics
  • Stretching
  • Kids club and Teen club
  • Kid's menu
  • Baby amenities
  • Daily activities program
  • Nightly entertainment

Bonus Inclusions

  • Fruit basket in room upon arrival
  • Bottle of sparkling wine in room upon arrival
  • 15% Spa discount 
  • 15% discount on vintage wines
  • Free acces to hydrotherapy area of spa
  • Transat Holidays wine tasting event for adults and milkshake/smoothie for kids
  • Early check-in and late check-out (subject to availability)
  • Complimentary My Gym class per child/week
  • 480 rooms
  • 9 restaurants 
  • Snack bar
  • 6 Bars 
  • 5 Pools, including children's pool
  • Whirlpool
  • Tennis court
  • Fitness facilities
  • Spa (fee)
  • Sauna
  • In-room private chef service (fee)
  • Wine cellar (fee)
  • Mini-market
  • Gift shop
  • Free Wi-Fi throughout the resort
  • Meeting facilities
  • Laundry services (fee)
  • Currency exchange (fee)
  • ATM
  • Golf course nearby (fee)
  • Scuba diving (fee)
  • Deep-sea fishing (fee)

Deluxe Room

  • 1 king or 2 double beds
  • Garden or Pool view
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd and 3rd bedrooms
  • Garden view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

1-Bedroom Honeymoon Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • Garden view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Premium Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Bottle of champagne in room upon arrival
  • Complimentary romantic decorations, pillow and aromatherapy menu, DVD rental and 15% discount on spa services
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd bedroom
  • Garden or Pool view
  • Whirlpool
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 4 adults
  • Maximum 2 children
  • Maximum occupancy 6

3-Bedroom Jacuzzi Sky Suite

  • 1 king bed and sofa bed
  • 2 double beds in 2nd  and 3rd bedrooms
  • Garden or Pool view
  • Whirlpool
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom  with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbeque grill
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Garden view
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum 2 children
  • Maximum occupancy 4

2-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Garden or Pool view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum 4 children
  • Maximum occupancy 6

3-Bedroom Essence Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Garden view
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum 2 children
  • Maximum occupancy 8

1-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • Direct pool access
  • Separate bedroom
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Some rooms with balcony or terrace
  • Maximum 2 adults
  • Maximum occupancy 2

2-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 4 adults
  • Maximum occupancy 4

3-Bedroom Essence Swim Up Suite

  • Contemporary suites located near lush tropical gardens, mangroves and the pristine pools of a nearby cenote
  • 1 king bed and sofa bed
  • 1 king bed in 2nd bedroom
  • 2 double beds in 3rd bedroom
  • Direct pool access
  • Separate bedrooms
  • Fully equipped kitchen
  • Microwave
  • Complete dining room
  • Living area 
  • Air-conditioning
  • Bathroom with rain shower
  • Bathrobes
  • Bath amenities
  • Hair dryer
  • Flat screen TV
  • DVD player
  • Radio/alarm clock
  • Wi-Fi
  • Long distance calls included
  • Coffee/tea maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony 
  • Maximum 6 adults
  • Maximum occupancy 6

Restaurants

Flavours

  • Buffet
  • International
  • Evening dress code: Semi-formal

Sea Olive

  • a la carte for lunch and dinner
  • Mediterranean
  • Evening dress code: Formal

Arezzo

  • a la carte for dinner
  • Italian
  • Evening dress code: Semi-formal

Koh Thai

  • a la carte for dinner
  • Asian cuisine
  • Evening dress code: Semi-formal
  • Clients need to purchase a minimum of 30$ USD wine bottle to be able to sit in the private bamboo tables

Oriola Beach Club Grill

  • a la carte for lunch and dinner
  • Grill
  • Evening dress code: Semi-formal 

OKA Sushi Bar

  • a la carte for dinner
  • Sushi
  • Evening dress code: Casual 

La Brasserie Bistro Cuisine

  • a la carte for dinner
  • French
  • Evening dress code: Casual 

Meso Tapas

  • a la Carte for dinner
  • Tapas
  • Evening dress code: Casual 

Palmas Gourmet Corner

  • Snack bar

Poolside Grill

  • Grill

Lizards Gourmet Corner

  • Snack Bar 

Kafeina 

  • Juice bar

Starbucks

Bars

  • Lizards Pool bar
  • Breeze Swim-up bar
  • Palmas Gourmet Corner Swim-up bar
  • Zky Disco
  • The Gin Lobby bar

For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13 to 17), Playhouse Room for 6 months to 5 years, My Gym Center, Playground, Video games, Children's pool, Movies, Mini Disco, Babysitting available for a fee.

Vassa Spa Facilities

  • Sauna and steam rooms
  • 11 treatment rooms
  • Beachfront massage
  • Sky massage
  • Whirlpool
  • Plunge pools
  • Experience shower
  • Relaxation lounge

Treatments

  • Hydrotherapy
  • Massages
  • Facials
  • Body wraps
  • Body scrubs
  • Couples massage

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Waxing
  • Makeup
  • Wedding ritual

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Azul Fives Hotel
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Azul Fives Hotel By Karisma
Predio El Limonar Fraccion 2 Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.