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Barcelo Maya Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is an older section of the Barcelo Maya resort complex but renovations in 2013 include refurbished guest rooms, restaurants and bars and a new interactive dolphin experience. Overall, this is a great property with a really nice beach area and lots of facilities and activities.


Overview

Looking for quiet seclusion amid tropical gardens? Then this Barcelo hotel - set on a two-kilometre white sand beach surrounded by a completely virgin natural park - is just the place. The landscaping is spectacular and there's a wide variety of dining and entertainment options. Located within the expansive complex of the Barcelo Maya Beach Resort, you can enjoy all the facilities of the 4 hotels within the complex.  An ideal place for families and couples, the Barcelo Maya Beach Resort is the perfect place to enjoy a relaxing beach vacation or a fun-filled holiday. 


Location: Directly on the beach, 20 min from Playa del Carmen, 5 min from Puerto Aventuras, 60 min from the Cancun airport.

Highlights
  • Beautiful beach
  • Refurbished oceanfront rooms
  • Amenities for the whole family
  • 24 hour Sports Bar
  • Free access to other hotels in the Barcelo Maya complex 
  • TripAdvisor Certificate of Excellence 2015


tripadvisor Traveler Reviews
  • abes70 : Stonewall, Canada
Best vacation ever

First trip to Mexico and already booking for next year. The food, rooms, pools and beaches were fantastic!!! Special thanks to Angel for the wonderful service and great hospitality!! Can't wait to go back!!

  • Barbie R :
Travelled there twice

My husband and I have traveled there twice. Once for ou wedding then 2 years later for our friends wedding. For one I love the Mayan. Paradise. The hotel is very clean and open. The new renos are spectacular. We had friends stay at the Palace the only thing that they disliked about it is if you are traveling with friends stay in the same hotel. Everything is at the maya or the caribee. Manly the pools. Everything is well spread out. I always bring little gifts for the staff/ and room cleanibg. Our buffet staff always served us so if you know they have children buying them a day pass is always a nice gratuity. The only thing to watch for is the front desk may try to charge you differently. All cell phones have an currency app use it. Bus ride from airport 1 1/2 DON"T buy beer at airport buy on bus or else they will stop at a 7 eleven per say.Time share alley...HINT...walk till you get out of airport...Keep alll your paperwork DON"T show anyone and no one needs to see your passport. Put it in your safe and enjoy your vacation.Thanks. I travel lots as a travel agent. I flew with Sunwing, as the prices are good and for a 6 hour flight the budget is worth it.

  • Titi0809 :
"THE" Beach!!!

I spent one week with my baby's girl and my husband last month, and it was espectacular, the beach is the best! There are a lot of pools, the gardens are amazing, the rooms are not luxury but really comfortable and clean, the staff since you arrive are very kind. The buffets restaurants are very complete and the have an area with kids food which is good. The only observation that I have is that the a la carte restaurants depends on the number of nights that you spend, and I think that you should be able to use them all nights

  • stoneymuggins : Seattle, WA
Standard All-Inclusive - Lovely Pools & Beach, Horrible Food.

I recently stayed at the Barcelo Maya Beach, in Room 1111. The room in-and-of-itself was fine. The issue for us was that we had paid extra (i.e. 2K extra) to stay in an ocean-front room. When we arrived at the room, which is on the ground floor, we were met with a small grass yard, followed by a foot path, followed by a wall of trees. Beyond the trees was a restaurant and a bunch of garbage dumpsters. Apparently beyond all that, is the ocean. You could not see the ocean AT ALL from the room. When we brought this to the attention of the staff they basically didn't care, and then said that "ocean-front" just means that you are closer to the ocean than some other rooms, but should not be meant to indicate that you can actually see the ocean. The room itself is the same one I have seen in several other all-inclusives in the area. Moderately-sized marble covered bathroom, marble floors, marble pillars in the room to separate the beds from the "lounge area", which is two couches that face each other with a coffee table in the middle. The outside patio area was nice as it had a jacuzzi tub. We pulled one of the couches from the room outside (but covered) during our stay as the seating out there was way less-than comfortable.The food was gross. It's exactly what I expected. The a la carte restaurants are better than the buffets, but were often full, or you had to eat dinner at 4:30 or 10:30. The food is the same at every restaurant or buffet. The quality was meh. We often had to wait 15-20 minutes for standard food items to be brought out from the back. Chips but no salsa? That will be 20 minutes for Salsa. Hot dogs but no buns? Come back in 15 minutes. etc., etc. We ordered room service 3x - twice it never came, and the third time it arrived after two hours and was not warm in the slightest. The good stuff - the pool grounds and the beach area are lovely. The bartenders and wait staff at the pool/beach are lovely and personable. Each staff member that I interacted with outside of the front desk staff was wonderful. FYI - we stayed at the Barcelo for 5 days, and then stayed at an AirBnB in Playa Del Carmen for 5 days afterwards. The cost for the Barcelo was almost 4x what it was to stay in an AirBnB, factoring in airfare for both.

  • Marilyn502 : Sydney, Canada
GREAT RESORT

I was very impressed with this resort - great service - friendly staff - spacious and very clean and well maintained - approx 75 minutes from Cancun Airport - pool and beach area beautifully designed and massive - lots of lounge chairs - and children are allowed to use floatees in the pool - lifeguards at all locations - great snorkeling - even saw sea turtles - would recommend this Resort to anyone - adults and families

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals, 24 hours)
  • Daily activities
  • Nightly entertainment
  • Kids club (4-12 years old)
  • Nightclub for teenagers 
  • Water park with slides and waterfalls, located at the Barcel√≥ Maya Colonial
  • New water park Pirates Island and Surf Ride pool. Additional charge applies.
  • Non-motorized water sports 
  • Towel and chair service at the beach and pool areas
  • Disco with drinks included from 11:00 pm to 2:00 am
  • Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer

Club Premium

  • 20% off in the spa and beauty salon (some restrictions may apply)
  • 10% discount at the Barcelo gift shop
  • Private check-in & check-out in an exclusive Club Premium area 
  • Personalised concierge services only for Club Premium clients 
  • Priority reservation at a la carte restaurants
  • The best room view in our exclusive Club Premium area
  • Room amenities upon arrival
  • Pool towels in the room
  • VIP mini-bar (sodas, water, beer & dry snacks)
  • Premium amenities in the room
  • Turndown service
  • Exclusive Club Premium Lounge with international drinks, canapes, continental breakfast, table games, books, newspaper, free internet (Open from 07:00 - 23:00)
  • Premium brand liquors
  • Local calls without charge
  • Complimentary wireless internet at the available areas of each hotel*
  • Express laundry service with regular charge
  • Room service included
  • Access to the hydrotherapy areas, once a day, everyday of stay
  • Access to Barcelo Maya Palace Deluxe facilities**

(*)Applies two access codes per room
(**) Applies only for Suite Oceanfront Club Premium, Junior Suite Swim-up Club Premium, Suite Swim-up Club Premium at Maya Beach & Caribe. As well for Suite Oceanfront Club Premium at Maya Colonial & Tropical.  

  • 2,004 rooms in five 3-storey buildings with elevators
  • 16 restaurants
  • Room service 24 hrs (fee)
  • 15 bars including Swim-up pool bar
  • Disco
  • 2 large pools with children's sections
  • Jacuzzis
  • 7 lit tennis courts
  • Mini-golf
  • Watersports center
  • Multi-purpose sports court
  • Shopping mall
  • Casino
  • Theatre w/live entertainment
  • Dolphinaris interactive experience
  • Gym
  • Sauna
  • U-Spa with steam baths and hydrotherapy
  • Massage services (fee)
  • Beauty salon (fee)
  • Laundry services (fee)
  • Medical services (fee)
  • Wi-Fi (fee)

Superior Room Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Alarm clock
  • Iron & Ironing board
  • Balcony or Terrace
  • Gardenview
  • Coffee maker
  • Full bathroom
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Mini-bar (restocked daily)
  • Telephone with voice mail
  • In-room safe
  • Bathrobes and slippers

Junior Suite Oceanfront Club Premium Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Oceanfront
  • Iron & Ironing board
  • Coffee maker
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Flat screen TV
  • Mini-bar (restocked daily)
  • Digital scale
  • Bathroom with bathtub
  • In-room safe
  • Please have a look under Extra Features for the Club Premium inclusions
  • 2 day beds
  • Bathrobes and slippers

Superior Room Tropical Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Alarm clock
  • Iron & Ironing board
  • Balcony or Terrace
  • Mini-bar (restocked daily)
  • Gardenview
  • Coffee maker
  • Full bathroom
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Telephone with voice mail
  • In-room safe
  • Bathrobes and slippers

Junior Suite Oceanfront Club Premium Tropical Section

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Oceanfront
  • Iron & Ironing board
  • Mini-bar (restocked daily)
  • Coffee maker 
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Digital scale
  • Bathroom with bathtub
  • In-room safe
  • Please see All Inclusive section for the Club Premium inclusions
  • Bathrobes and slippers

Oceanfront Suite Club Premium Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Iron & Ironing board
  • 1 King bed
  • Mini-bar (restocked daily)
  • Terrace
  • Coffee maker
  • Pillow menu
  • Scale
  • Digital safety deposit box 
  • Dining room
  • 2 sofa beds
  • Telephone with voice mail
  • 2 Full bathrooms
  • Two 42" LCD TV's
  • Magnifying mirror
  • Hydromassage bathtub
  • Please see All Inclusive section for the Club Premium inclusions
  • Radio alarm clock with iPod and MP3 dock
  • Bathrobes and slippers
  • Luxury toiletries

Restaurants

Beach Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Caribe Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International   


Mexico Lindo

  • a la carte for dinner
  • Mexican
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

La Fuente Restaurant

  • a la carte for dinner
  • Spanish
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

La Trattoria Ristorante Italiano

  • a la carte for dinner
  • Italian
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Tokyo

  • a la carte for dinner
  • Japanese
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted


Rancho Grande 

  • Snack Bar
  • Grill

Captain Morgan Restaurant

  • Snack Bar
  • Grill  


Bars

  • Caribe Lobby Bar
  • Kukulcan Theatre Bar 1
  • Caribe Swim-up Bar
  • Beach Lobby Bar
  • Kukulcan Theatre Bar 2
  • Palenque Theatre Bar 1
  • Palenque Theatre Bar 2
  • Beach Swim-up Bar
  • Sports Bar
  • El Cielito Bar

Child Policy - Children 2-12 years pay applicable rate when sharing a room with two adults in room with existing bedding.

For the Kids - Barcy kids club for children (between 4 and 12 years of age), Teen Club, kid's section of the main pool, water park and miniature golf. Babysitting service available (fee).



Facilities

  • 26 treatment rooms
  • Sauna
  • Steam room
  • Tropical and bithermal shower
  • Dynamic pool and immersion pool 
  • Float room
  • Hydrotherapy room
  • 3 Vichy showers
  • Swiss room 

Treatments

  • High performance massages
  • Body wraps
  • Facials

Beauty Salon Treatments

  • Manicures and pedicures 
  • Depilation
  • Bridal makeup and hairdressing

Honeymooners - To be eligible for the honeymoon package newlyweds must advise at the time of booking and present their proof of wedding dated within the last month upon arrival at the hotel.

Stay at 1, Play at 4 - Access to use the facilities and services at the following hotels in the complex: Barcelo Maya Caribe Resort, Barcelo Maya Colonial and Barcelo Maya Tropical.

Stay at 1, Play at 2 - Guests staying in the Oceanfront Suite Club Premium has access to Barcelo Maya Palace Deluxe and all it's services and facilities.
Only applicable for Oceanfront Suite Club Premium guests.  

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Credit - Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:

  • No extra deductions will be made from the guest's bill at time of check-out.
  • Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
  • Promotion subject to changes without prior notice.
  • The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barcel√≥ Maya Beach Resort with the maximum already stated.
  • These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
  • The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
  • Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
  • No extra deductions will be made from the guest's bill at time of check-out.
  • Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
  • Additional restrictions may apply.

Promotion is subject to changes without prior notice.
Promotion valid for travel November 1, 2016-October 31, 2017.

Resort Location Map


  • Barcelo Maya Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Barcelo Maya Beach
Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.