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Barcelo Maya Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion
This is an older section of the Barcelo Maya resort complex but renovations in 2013 include refurbished guest rooms, restaurants and bars and a new interactive dolphin experience. Overall, this is a great property with a really nice beach area and lots of facilities and activities.

Overview

Looking for quiet seclusion amid tropical gardens? Then this Barcelo hotel - set on a two-kilometre white sand beach surrounded by a completely virgin natural park - is just the place. The landscaping is spectacular and there's a wide variety of dining and entertainment options. Located within the expansive complex of the Barcelo Maya Beach Resort, you can enjoy all the facilities of the 4 hotels within the complex.  An ideal place for families and couples, the Barcelo Maya Beach Resort is the perfect place to enjoy a relaxing beach vacation or a fun-filled holiday. 


Location: Directly on the beach, 20 min from Playa del Carmen, 5 min from Puerto Aventuras, 60 min from the Cancun airport.

Highlights
  • Beautiful beach
  • Refurbished oceanfront rooms
  • Amenities for the whole family
  • 24 hour Sports Bar
  • Free access to other hotels in the Barcelo Maya complex 
  • TripAdvisor Certificate of Excellence 2015


tripadvisor Traveler Reviews
  • Emina S :
Beautiful Trip

Great resort. Barcelo has very kind workers, they're on point with their service. All the rooms are clean, never have I had a problem. The rooms are a bit old, but that doesn't bother me because I spend my entire day outside not inside. Food is excellent, there is something different every day and always fresh. The beach is perfect, no rocks or big waves. It's is clear blue and I can see everything around me. It was a great family trip. They a lot of activities located within the hotel, such as the dolphin exhibit and the water park. There's also two shopping centers as well. There's nothing there that you won't need.

  • Chetan C :
Amazing family holiday, great service & staff

My family and I have just returned from 10 days at the Barcelo Maya Beach resort and all I can say is - Wow. Great holiday in nearly every way. The only downside is the standard of the Superior rooms - they could do with an update!Other than that, the resort is great, with good facilities and pools - for both adults and kids. A truly amazing beach ( the best out of the 4 hotel group) and good food. There was always a good selection at the buffet, and the onsite restaurants were worth a visit.Apart from a lengthy check-in, the staff were brilliant - especially Archangel Chan and Melvin Bautista in the restaurant. They made breakfast and lunch at the buffet enjoyable and entertained the kids. Thank you Archangel and Melvin.We will definitely go back.

  • Dena E : Northfield mn
Beautiful tropical resort

My husband and I just stayed at maya beach for the week. The rooms were excellent. Comfortable bed clean cozy bathroom and nice balcony. No need to bring shampoo and conditioner its provided in shower. Very please with that. It is a very large resort so bring comfortable shoes. The ocean front and pool area is gorgeous! sandy beach on maya beach end and rocks/coral on the palace end. Bring swim shoes if you stay at palace. The dining was relaxing with lots of choices to of foods to eat! Restaurant were nice. The resort exceeded our expectations! It is very large and takes some time to learn your way around. You can stay in your section if you like there are a little of everything in each section of the resort but you can explore all 4 if you want to. The mexican plaza was really nice to shop in if you don't plan to leave the resort. You really don't have to. I would recommend bringing your own snorkels to use. bring small bills. we will go there again! The whole resort was so beautiful and clean and staff was friendly and spoke english enough to communicate. we loved it! Go to this resort if you want a large resort experience with a beautiful beach!

  • Marinela N :
Service

The dinner and breakfast buffet is outstanding. Amazing selection and beautiful presentation. I have traveled around the world and I stay at very nice places. I was greatly imprased. Service was great. My server Antonio Valesquez made sure that my family got excellent service. The menager as well was excellent. They even got the kitchen to make fresh mashpotatos for me the day that they did not have it on the buffet. Thank you:)

  • Julie J :
Beautiful facilities - bad service

This place is absolutely stunning to look at, but scratch the service and you can tell that many of the staff hate working here. I stayed here once before about 8 years ago and thought the same thing then. Since then I have stayed at 4 other resorts in this area and have always had beautiful service, so I thought last time at Barcelona Maya Resort was a fluke. Turns out it was not. There were so many problems with the service, I can't even list them all. Most notable was in the spa and the Premiere "club". However, the restaurant, bar and activity staff were all good. I do tip regularly and generously, so that may be why. However, I think the staff here in many areas are not motivated or empowered to help - particularly those who are not tipped employees - and it shows. However much I like the facilities, I would not return and would recommend against it to others.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals, 24 hours)
  • Daily activities
  • Nightly entertainment
  • Kids club (4-12 years old)
  • Nightclub for teenagers 
  • Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel
  • New water park Pirates Island and Surf Ride pool. Additional charge applies.
  • Non-motorized water sports 
  • Towel and chair service at the beach and pool areas
  • Disco with drinks included from 11:00 pm to 2:00 am
  • Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer

Club Premium

  • 20% off in the spa and beauty salon (some restrictions may apply)
  • 10% discount at the Barcelo gift shop
  • Private check-in & check-out in an exclusive Club Premium area 
  • Personalised concierge services only for Club Premium clients 
  • Priority reservation at a la carte restaurants
  • The best room view in our exclusive Club Premium area
  • Room amenities upon arrival
  • Pool towels in the room
  • VIP mini-bar (sodas, water, beer & dry snacks)
  • Premium amenities in the room
  • Turndown service
  • Exclusive Club Premium Lounge with international drinks, canapes, continental breakfast, table games, books, newspaper, free internet (Open from 07:00 - 23:00)
  • Premium brand liquors
  • Local calls without charge
  • Complimentary wireless internet at the available areas of each hotel*
  • Express laundry service with regular charge
  • Room service included
  • Access to the hydrotherapy areas, once a day, everyday of stay
  • Access to Barcelo Maya Palace Deluxe facilities**

(*)Applies two access codes per room
(**) Applies only for Suite Oceanfront Club Premium, Junior Suite Swim-up Club Premium, Suite Swim-up Club Premium at Maya Beach & Caribe. As well for Suite Oceanfront Club Premium at Maya Colonial & Tropical.     

  • 2,004 rooms in five 3-storey buildings with elevators
  • 16 restaurants
  • Room service 24 hrs (fee)
  • 15 bars including Swim-up pool bar
  • Disco
  • 2 large pools with children's sections
  • Jacuzzis
  • 7 lit tennis courts
  • Mini-golf
  • Watersports center
  • Multi-purpose sports court
  • Shopping mall
  • Casino
  • Theatre w/live entertainment
  • Dolphinaris interactive experience
  • Gym
  • Sauna
  • U-Spa with steam baths and hydrotherapy
  • Massage services (fee)
  • Beauty salon (fee)
  • Laundry services (fee)
  • Medical services (fee)
  • WiFi internet (fee)

Superior Room Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Alarm clock
  • Iron & Ironing board
  • Balcony or Terrace
  • Gardenview
  • Coffee maker
  • Full bathroom
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Mini-bar (restocked daily)
  • Telephone with voice mail
  • In-room safe
  • Bathrobes and slippers

Junior Suite Oceanfront Club Premium Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Oceanfront
  • Iron & Ironing board
  • Coffee maker
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Flat screen TV
  • Mini-bar (restocked daily)
  • Digital scale
  • Bathroom with bathtub
  • In-room safe
  • Please have a look under Extra Features for the Club Premium inclusions
  • 2 day beds
  • Bathrobes and slippers

Superior Room Tropical Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Alarm clock
  • Iron & Ironing board
  • Balcony or Terrace
  • Mini-bar (restocked daily)
  • Gardenview
  • Coffee maker
  • Full bathroom
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Telephone with voice mail
  • In-room safe
  • Bathrobes and slippers

Junior Suite Oceanfront Club Premium Tropical Section

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Oceanfront
  • Iron & Ironing board
  • Mini-bar (restocked daily)
  • Coffee maker 
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Flat screen TV
  • Day bed
  • Digital scale
  • Bathroom with bathtub
  • In-room safe
  • Please see All Inclusive section for the Club Premium inclusions
  • Bathrobes and slippers

Oceanfront Suite Club Premium Beach Section

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Iron & Ironing board
  • 1 King bed
  • Mini-bar (restocked daily)
  • Terrace
  • Coffee maker
  • Pillow menu
  • Scale
  • Digital safety deposit box 
  • Dining room
  • 2 sofa beds
  • Telephone with voice mail
  • 2 Full bathrooms
  • Two 42" LCD TV's
  • Magnifying mirror
  • Hydromassage bathtub
  • Please see All Inclusive section for the Club Premium inclusions
  • Radio alarm clock with iPod and MP3 dock
  • Bathrobes and slippers
  • Luxury toiletries

Restaurants

Beach Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Caribe Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International   

Mexico Lindo

  • a la carte for dinner
  • Mexican
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

La Fuente Restaurant

  • a la carte for dinner
  • Spanish
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

La Trattoria Ristorante Italiano

  • a la carte for dinner
  • Italian
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Tokyo

  • a la carte for dinner
  • Japanese
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Rancho Grande 

  • Snack Bar
  • Grill

Captain Morgan Restaurant

  • Snack Bar
  • Grill  

Bars

  • Caribe Lobby Bar
  • Kukulcan Theatre Bar 1
  • Caribe Swim-up Bar
  • Beach Lobby Bar
  • Kukulcan Theatre Bar 2
  • Palenque Theatre Bar 1
  • Palenque Theatre Bar 2
  • Beach Swim-up Bar
  • Sports Bar
  • El Cielito Bar

Child Policy - Children 2-12 years pay applicable rate when sharing a room with two adults in room with existing bedding.

For the Kids - Barcy kids club for children (between 4 and 12 years of age), Teen Club, kid's section of the main pool, water park and miniature golf. Babysitting service available (fee).



Facilities

  • 26 treatment rooms
  • Sauna
  • Steam room
  • Tropical and bithermal shower
  • Dynamic pool and immersion pool 
  • Float room
  • Hydrotherapy room
  • 3 Vichy showers
  • Swiss room 

Treatments

  • High performance massages
  • Body wraps
  • Facials

Beauty Salon Treatments

  • Manicures and pedicures 
  • Depilation
  • Bridal makeup and hairdressing

Honeymooners - To be eligible for the honeymoon package newlyweds must advise at the time of booking and present their proof of wedding dated within the last month upon arrival at the hotel.

Stay at 1, Play at 4 - Access to use the facilities and services at the following hotels in the complex: Barcelo Maya Caribe Resort, Barcelo Maya Colonial and Barcelo Maya Tropical.

Stay at 1, Play at 2 - Guests staying in the Oceanfront Suite Club Premium has access to Barcelo Maya Palace Deluxe and all it's services and facilities.
Only applicable for Oceanfront Suite Club Premium guests.  

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Credit - Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:

  • No extra deductions will be made from the guest's bill at time of check-out.
  • Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
  • Promotion subject to changes without prior notice.
  • The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barceló Maya Beach Resort with the maximum already stated.
  • These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
  • The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
  • Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
  • No extra deductions will be made from the guest's bill at time of check-out.
  • Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
  • Additional restrictions may apply.

Promotion is subject to changes without prior notice.
Promotion valid for travel up to December 31, 2016

Resort Location Map


  • Barcelo Maya Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Barcelo Maya Beach
Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.