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Barcelo Maya Colonial

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort with an amazing and large pool area. The buffet items are good and there are a variety of a la carte restaurants to choose from including a great Italian restaurant. The resort has very attentive and friendly staff. The pool area is lively and the kids pool is one of the best in Riviera Maya. This resort is perfect for both couples and families with younger or older children. This resort, combined with its sister properties, the Barcelo Maya Tropical, Barcelo Maya Beach and Barcelo Maya Caribe make for a huge complex. If you want all the benefits of the Barcelo Maya Tropical, but want a step up in accommodations and service, try the Barcelo Maya Palace next door. You still get access to all areas of the resort complex but in a higher-end setting and finer dining options.


Overview

This dazzling hotel is set on the most spectacular beach of the Mayan Riviera. With a superb spa and a wonderful children's play area, friends, couples and families will find everything they need for a fabulous getaway!

Location: Directly on a spectacular white sandy beach; 20 minutes from Playa del Carmen and 60 minutes from the Cancun airport.


Highlights
  • Located on a great stretch of beach
  • Huge pool areas
  • Upscale spa
  • Kids and Teen clubs plus family rooms, kids' pool and special spa treatments for little ones
  • Free access to 3 other hotels in the Barcelo Maya complex
  • TripAdvisor Certificate of Excellence

tripadvisor Traveler Reviews
  • mattm_nvl : New Holland, Pennsylvania
awesome family vacation

I spent a week here with my family and had an amazing time. The beach and scuba nearby are excellent. service was incredible, especially the bartenders at the pool bars who always payed attention to you, got you more drinks, and made fun cocktails for us. I also really loved the Cantina tequila tasting/ cigar lounge. Fabiola and Juan from the Cantina were my favorite workers from the resort and were so kind to us. Overall a great experience!

  • Karen L : London, Canada
Wonderful Family Vacataion

This place is truly amazing: full of beautiful grounds, friendly staff, amazing food and lots of room for fun & exploration. Room: We had requested adjoining rooms with the kids .. they couldn't accommodate immediately but offered us a few choices for the coming days and we ended up side by side which was great. Housekeeping: Room was well taken care of ...cleaned, beverages restocked, towels changed, beds made daily .... the ladies were spotted pulling the beds daily from the wall, mopping the room ..... no issues with missing articles at all .... we made good use of the safe and the few things the kids did leave out were left untouched. :)Beach: The entry can be a bit tricky with a few rocks ... but it was sorted the first day there. Water was crystal clear ... warm with lapping waves... great for snorkelling right in front of the resort. We all enjoyed the free watersports .... kayaking, snorkeling, waterbikes.Food: Amazing choices. Our 1 week Transat trip came with 5 reservations at the a la carts. Loved the Japanese restaurant / show– highly recommend, Italian was very good, Steakhouse after reading lots of so-so reviews was quite good. For breakfast and dinner – The Buffet was great ... food was very good all around. Of course, the odd dish was cool or overdone ... but 99% was great with loads of options ..... couldn't ask for a better serving staff.Grounds: Meticulously maintained with so many nice concrete walkways to take you through the giant resort ..... great setup for exploring the different resorts and strolling around.Pool: With so many pools and kids water parks throughout the resort you never felt crowded at all .. plenty of space, chairs, shaded hammocks. Towel service was nice ... no cards to mess with. The Flowrider surf simulator was extra and well worth it. Great video memories.Summary: Wonderful people that work at and maintain the resort ...by far the most welcoming group at any resort we have been to. Well done Barcelo ..... I hope they value the employees that make this resort so great. Traveled 01/05-01/12/17 with kids age 11 & 11 & 18yrs old.

  • haneys07 : Killarney, Canada
First time experience - would not want to be anywhere else!

My husband and I went on our first ever south trip from December 31-January 7, 2017. We bought our all-inclusive trip on the 28th and we have only good things to say about the entire experience. We flew with Transat and had a transfer bus take 250+ people to the resort on New Years Eve. We were greeted with sparkling wine and a parade - I think it was because it was New Years Eve. We stayed in the Jalisco building on the 3rd floor. My husband and I were so impressed with the welcome we received. The room was immaculate and the weather was awesome. We ate the buffet frequently and the service we received was so wonderful. We always left a bit of tip for our servers because they work so hard and aim to please. We were given 5 a la cartes with our stay. This means you get to book a dinner at a fancier restaurant within the resort 5 different times. I would suggest going to guest services to book your a la cartes the first day you arrive. We waited a few days and they filled up quickly so we were only able to reserve two different places. That was okay though because the buffets (offered 3 times a day - plus snack buffets at beach restaurants) were enough to keep us overly satisfied. We also made use of the Jaguar Disco bar a couple of times. Much fun! Strikers is a good place to catch some sports on big screen and have a snack and drinks. Only downfall here - we couldn't watch the World Juniors' Final Hockey game between Canada and the US because they do not get those channels. (Not a big deal really). Every evening on the resort there are two theatres that put on nightly shows that consist of a variety of genres. We went on a Michael Jackson night and a Las Vegas night. Always entertaining. :)At the one theatre closest to Jalisco (I forget the name, but it is the largest theatre) we had such wonderful bartenders: Juan and Luis. They made great fun for the people along the bar and were always super entertainers. Great job guys!We also loved the beach and the pool. And both are so close to our room! Wow! Always easy to find a lounger whether in the shade, by the ocean, or the pool. The swim up bar was excellent too. We also took advantage of snorkelling along the coast and saw barracuda, tropical fish,and a sea turtle! Loved it! Overall I would say this was the best experience I could have ever wanted. We met some great people and the service was top-notch! I would return here again!! (We had an amazing deal - it worked out to be about 1275 for the week flying from Regina to Cancun for one person. It was cheaper flying here at a 4.5 star hotel than staying at a 3.5 star in cuba, which is what we were planning to do.) I think I am spoiled for anything less than what Barcelo Maya has to offer!!

  • jaycher : california
Wonderful vacation

We stayed at the Beach 11 years ago. Decided to go back last year.Stayed at the Colonial this visit. It's definitely an upgrade food wise. Since our first stay the resort has greatly expanded. As most of the reviewers agree, the location and the grounds are beautiful. One recent reviewer complained that the buffet food was terrible. He must have had serious food issues because we found the buffets to be GREAT. Always had fresh fruit, fresh bread, eggs made to order, steaks grilled to order at lunch, etc. The al a carte restaurants were also excellent. Booking them can get confusing, so do it ASAP after you arrive. We had NO Wi-Fi problems at all. Visited Talum and Coba. Also Rio Secreto. Both trips were wonderful. We booked another trip to the resort for April 2017 as soon as we got home. They have no booking dept for future trips at the resort-- a shortcoming in my opinion

  • Jenny S : Stamford, Texas, United States
Just OK

My family of 4 (kids age 7,11) booked a last minute trip over Christmas vacation for 4 nights. We travel to Mexico regularly but had never stayed at Barcelo. It is 5 large hotels that form a huge town-like resort. Pros:The grounds are beautiful and well kept.The pools are huge and we never had to search for a place to sit. My 7 year old enjoyed the water park! The resort was at capacity and still we never felt crowded. The beach is a bit rocky but the water was lovely. Water shoes are recommended for sure!!The Mayan Mall- good shopping; you really didn't have to leave the resort unless you wanted to! Lots of activity at the Mall throughout the day. My family enjoyed watching college bowl games at Strikers Sports bar.We booked a suite and the size of our room was amazing. We had the 3rd floor corner suite and felt like we had the best view of the resort! Beware, because of the resort layout and size, only a small number of rooms have water views. Cons:Although our check in was fast and easy, it would have been helpful to receive more information about the resort. We had trouble getting WiFi access codes and were first told we would have to pay for it. FYI, the "free" Internet offered is only for 2 devices. Because the resort is so large I'm sure there were lots of fun things we missed! Nothing is centralized and we never figured out how to get activity information. We booked a "Preferred Suite". Although our room was great, I still cannot tell you what value being a "preferred" guest came with. Kind of a waste! The rooms are definitely in need of an update. The food was TERRIBLE! We have stayed at many all inclusives so I understand the food can be hit or miss but we always find something we like. We were unable to get any restaurant reservations so I'm speaking only of the buffets. The whole restaurant reservation issue was very disappointing. This is a family centered resort with many activities (although many of those are at an additional cost!) but it just wasn't our preference for a vacation. All in all we enjoyed our trip but probably wouldn't return due to the food and the lack of centralization/organization. It really was just OK!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dinner with reservations
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals, 24 hours) 
  • Daily activities 
  • Nightly entertainment 
  • Kids club (4-12 years old) 
  • Teen club 
  • Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel 
  • New water park Pirates Island and Surf Ride pool. Additional charge applies. 
  • Non-motorized water sports 
  • Towel and chair service at the beach and pool areas 
  • Disco with drinks included from 11:00 pm to 2:00 am 
  • Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer
  • Access to  facilities and services at Barcelo Maya Beach, Caribe and Tropical resorts

Club Premium Inclusions

  • Private check-in and check-out in an exclusive Club Premium area
  • Exclusive personalized concierge services
  • Priority reservations at à la carte restaurants
  • Premium room view in the exclusive Club Premium area
  • Room amenities upon arrival
  • Premium amenities in room
  • Night amenity in room
  • Pool towels in the room
  • VIP mini-bar (soft drinks, water, beer and dry snacks)
  • Exclusive Club Premium Lounge (open from 7 a.m.-11 p.m.) with international drinks, continental breakfast, table games, books, newspaper, free internet
  • Premium brand liquors
  • Local calls without charge
  • Complimentary wireless internet available in select areas of each hotel
  • Express laundry service at regular charge
  • Room service included
  • 10% discount at the Barceló gift shops
  • 20% discount at the Spa and Beauty Salon
  • 481 rooms
  • 4 restaurants in the Colonial section; total of 16 restaurants in complex
  • Room service 24 hrs (fee)
  • 15 bars in resort complex
  • Disco
  • 3 pools
  • Kids waterpark
  • New Semi-Olympic pool
  • New Pirate's Island Water park and surf pool Flow Rider attraction for all ages (charges apply)
  • Tennis courts
  • Jogging paths
  • Fitness facilities
  • Gift shop
  • Spa
  • Beauty salon
  • Wi-Fi (fee)
  • Dive shop (fee)
  • Meeting rooms (fee)
  • Wedding services
  • Dolphinarium
  • Shopping mall
  • Bowling alley
  • Mini-golf

Deluxe Room

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Garden view
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • Accessibility option available in this room category. Available on a by-request basis only.

Oceanfront Junior Suite Club Premium

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Oceanfront view
  • Small living room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Oceanfront Suite Club Premium

  • 1 king-size bed and 1 day bed 
  • Balcony or terrace
  • Oceanfront view
  • Small living and dining room area
  • Full bathroom
  • Guest bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Family Room

  • 1 king-size bed and 3 day beds (Cribs available upon request)
  • Tropical garden view
  • Living and dining room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 3 adults and 2 children; 2 adults and 3 children (Maximum occupancy of 5)

Family Room includes the following EXCLUSIVE benefits:

  • Special family check-in line at the front desk
  • Surprise gift in room on arrival for adults
  • Free gift for kids on arrival
  • Clown intermingling with guests during stay with balloons and magic tricks for small kids
  • Teen Club with games suited to 13-17 year olds (day and evening activities and entertainment program for this age group)
  • Beach towels in room
  • Kids bathrobe and slippers in room
  • A la carte dinner reservations made upon check-in with reserved hours at 6 p.m. or 7 p.m.
  • Kids menu in all à la carte restaurants and Kids Corner in buffet restaurants and grills
  • Ice cream machine and cookie corner

Restaurants

Colonial Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Tropical Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Beach Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Caribe Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International   

Mare Nostrum

  • a la carte for dinner
  • Seafood
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Kyoto

  • a la carte for dinner
  • Japanese
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Capri

  • a la carte for dinner
  • Italian
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Mariachi

  • Snack Bar
  • Grill

Bars

  • Beach Lobby Bar
  • Puebla Lobby Bar
  • Palenque Theatre Bar 1
  • Palenque Theatre Bar 2
  • Beach Swim-up Bar
  • Sports Bar
  • El Cielito Bar

Child Policy - Children 2-12 years pay applicable rate when sharing a room with two adults in room with existing bedding.

For the Kids - Barcy kids club for children (between 4 and 12 years of age), Teen Club, U-Kids Spa, kid's section of the main pool, water park and miniature golf. Babysitting service available (fee).

U-Spa Facilities 

  • 26 treatment rooms 
  • Sauna 
  • Steam room 
  • Tropical and bithermal shower 
  • Dynamic pool and immersion pool 
  • Float room 
  • Hydrotherapy room 
  • 3 Vichy showers 
  • Swiss room 
  • U-Kids Spa

Treatments 

  • High performance massages 
  • Body wraps 
  • Facials 

Beauty Salon Treatments

  • Manicures and pedicures 
  • Depilation 
  • Bridal makeup and hairdressing

Honeymooners - To be eligible for the honeymoon package newlyweds must advise at the time of booking and present their proof of wedding dated within the last month upon arrival at the hotel.

Stay at 1, Play at 4 - Access to use the facilities and services at the following hotels in the complex: Barcelo Maya Beach Resort, Barcelo Maya Caribe and Barcelo Maya Tropical.

Stay at 1, Play at 2 - Guests staying in the Oceanfront Suite Club Premium has access to Barcelo Maya Palace Deluxe and all its services and facilities. Only applicable for Oceanfront Suite Club Premium guests.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Credit - Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:

No extra deductions will be made from the guest's bill at time of check-out.
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
Promotion subject to changes without prior notice.
The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barceló Maya Beach Resort with the maximum already stated.
These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
No extra deductions will be made from the guest's bill at time of check-out.
Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
Additional restrictions may apply.
Promotion is subject to changes without prior notice.
Promotion valid for travel up to December 31, 2016

Resort Location Map


  • Barcelo Maya Colonial
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Maya Colonial
Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.