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Barcelo Maya Colonial

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort with an amazing and large pool area. The buffet items are good and there are a variety of a la carte restaurants to choose from including a great Italian restaurant. The resort has very attentive and friendly staff. The pool area is lively and the kids pool is one of the best in Riviera Maya. This resort is perfect for both couples and families with younger or older children. This resort, combined with its sister properties, the Barcelo Maya Tropical, Barcelo Maya Beach and Barcelo Maya Caribe make for a huge complex. If you want all the benefits of the Barcelo Maya Tropical, but want a step up in accommodations and service, try the Barcelo Maya Palace next door. You still get access to all areas of the resort complex but in a higher-end setting and finer dining options.


Overview

This dazzling hotel is set on the most spectacular beach of the Mayan Riviera. With a superb spa and a wonderful children's play area, friends, couples and families will find everything they need for a fabulous getaway!

Location: Directly on a spectacular white sandy beach; 20 minutes from Playa del Carmen and 60 minutes from the Cancun airport.


Highlights
  • Located on a great stretch of beach
  • Huge pool areas
  • Upscale spa
  • Kids and Teen clubs plus family rooms, kids' pool and special spa treatments for little ones
  • Free access to 3 other hotels in the Barcelo Maya complex
  • TripAdvisor Certificate of Excellence

tripadvisor Traveler Reviews
  • Keith H : Beeton, Canada
10th visit was terrific

We have stayed at the Colonial 10 times now with the latest being April 2017. What can I say that prompts us to return to this resort over the years?. The resort is beautiful and if you are a germa-phobe, this resort is for you. It is spotlessly clean and the lawns/gardens are well manicured and maintained. The rooms/hallways and walkways are kept very clean and there are always employees continually spot checking. I can honestly say we never saw a bit of garbage on the resort or beach. The food is outstanding, varies daily and consistently high quality at any of the restaurants. The only thing that I can ask of them is they stock some good Canadian whiskies such as Crown Royal, Seagrams VO, or Canadian Club. There are so many Canadians at this resort I am sure they would like to indulge in their favorite drink. Other than that, every conceivable name brand beverage is at your disposal. The staff is warm, friendly and management is hands on. They appear to have a very good relationship with the employees and interact well with the guests. Since our visit two years ago, there have been a number of changes to the resort. The pools have been re-tiled in a beautiful royal blue along with new chairs/lounges and beach chairs. The wharf has been rebuilt and extended. They have added a double-decker bus that moves you around this large resort and you can eat and play in the other sister resorts. There is something for everyone here and kids will have a great time. From tennis to bowling to swimming with the dolphins, you will always have something to do. The beach is kept spotlessly clean and groomed. The water is aqua green, clear and life guards are present. Water sports are right on site and the equipment is clean and well maintained with trained support personnel to help you. The week we were there the beaches were yellow flagged as the surf was a bit high,but that did not prevent people from enjoying the surf. Can't blame the resort for the surf and weather, but they do give you a heads up for what to expect. This is our "go to" resort in the Mayan as it sets the standard for others to follow. These people truly go out of their way to make sure you have a great time and I can state with all honesty that you will love this place as we do. Be sure to tip the staff as they do a remarkable job and bend over backwards to make sure you are happy. on To the management and staff of the Colonial- Well done, keep up the good work and you should all be proud of what you have accomplished. See you again soon. Keith and Renee Harrison, Beeton, Ontario, Canada.

  • carmenyvonneo : Denver, Colorado
Family vacation

We came to Barcelo Maya for my cousins wedding and to celebrate my daughters birthday and it was worth it. We would come again! The resort is huge and so many excursions are offered for you to enjoy if you want to get away.

  • salc97 : Holmdel, New Jersey
Vacation

Excellent time out of the US. I would recommend this to anyone who wanted to go to mexico. It was a lot of fun and extremely enjoyable. Would love to come back in the future and stay there again. beautiful!

  • Rodney J : Snellville
Family Vacation

Very Friendly and beautiful resort. Rocky beach to the point that I never got in the beach water. Very nice swim up pool. Damp room feel, but rooms were kept very clean. We were never given wash clothes, but I brought my own based on previous reviews.

  • Nica_Ville : Toronto, Canada
Awesome service and food!

My family and I stayed at the Barcelo Maya Colonial June 10-17, 2017 and had a lovely experience! The food was incredible and the buffets offered so much variety every day. One of the highlights of the buffet restaurant was the staff. Everyone was so friendly and polite but a special mention goes to Carlos Ortiz! Carlos provided my family and I exceptional service! He was very attentive by refilling our coffees, getting us drink refills and promptly clearing off our dishes. The restaurant was always busy but Carlos always made us feel like a priority! Keep up the great work amigo!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dinner with reservations
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals, 24 hours) 
  • Daily activities 
  • Nightly entertainment 
  • Kids club (4-12 years old) 
  • Teen club 
  • Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel 
  • New water park Pirates Island and Surf Ride pool. Additional charge applies. 
  • Non-motorized water sports 
  • Towel and chair service at the beach and pool areas 
  • Disco with drinks included from 11:00 pm to 2:00 am 
  • Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer
  • Access to  facilities and services at Barcelo Maya Beach, Caribe and Tropical resorts

Club Premium Inclusions

  • Private check-in and check-out in an exclusive Club Premium area
  • Exclusive personalized concierge services
  • Priority reservations at à la carte restaurants
  • Premium room view in the exclusive Club Premium area
  • Room amenities upon arrival
  • Premium amenities in room
  • Night amenity in room
  • Pool towels in the room
  • VIP mini-bar (soft drinks, water, beer and dry snacks)
  • Exclusive Club Premium Lounge (open from 7 a.m.-11 p.m.) with international drinks, continental breakfast, table games, books, newspaper, free internet
  • Premium brand liquors
  • Local calls without charge
  • Complimentary wireless internet available in select areas of each hotel
  • Express laundry service at regular charge
  • Room service included
  • 10% discount at the Barceló gift shops
  • 20% discount at the Spa and Beauty Salon
  • 481 rooms
  • 4 restaurants in the Colonial section; total of 16 restaurants in complex
  • Room service 24 hrs (fee)
  • 15 bars in resort complex
  • Disco
  • 3 pools
  • Kids waterpark
  • New Semi-Olympic pool
  • New Pirate's Island Water park and surf pool Flow Rider attraction for all ages (charges apply)
  • Tennis courts
  • Jogging paths
  • Fitness facilities
  • Gift shop
  • Spa
  • Beauty salon
  • Wi-Fi (fee)
  • Dive shop (fee)
  • Meeting rooms (fee)
  • Wedding services
  • Dolphinarium
  • Shopping mall
  • Bowling alley
  • Mini-golf

Deluxe Room

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Garden view
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • Accessibility option available in this room category. Available on a by-request basis only.

Oceanfront Junior Suite Club Premium

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Oceanfront view
  • Small living room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Oceanfront Suite Club Premium

  • 1 king-size bed and 1 day bed 
  • Balcony or terrace
  • Oceanfront view
  • Small living and dining room area
  • Full bathroom
  • Guest bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Family Room

  • 1 king-size bed and 3 day beds (Cribs available upon request)
  • Tropical garden view
  • Living and dining room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 3 adults and 2 children; 2 adults and 3 children (Maximum occupancy of 5)

Family Room includes the following EXCLUSIVE benefits:

  • Special family check-in line at the front desk
  • Surprise gift in room on arrival for adults
  • Free gift for kids on arrival
  • Clown intermingling with guests during stay with balloons and magic tricks for small kids
  • Teen Club with games suited to 13-17 year olds (day and evening activities and entertainment program for this age group)
  • Beach towels in room
  • Kids bathrobe and slippers in room
  • A la carte dinner reservations made upon check-in with reserved hours at 6 p.m. or 7 p.m.
  • Kids menu in all à la carte restaurants and Kids Corner in buffet restaurants and grills
  • Ice cream machine and cookie corner

Restaurants

Colonial Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Tropical Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Beach Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Caribe Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International   

Mare Nostrum

  • a la carte for dinner
  • Seafood
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Kyoto

  • a la carte for dinner
  • Japanese
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Capri

  • a la carte for dinner
  • Italian
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted





Mariachi

  • Snack Bar
  • Grill

Bars



  • Beach Lobby Bar
  • Puebla Lobby Bar
  • Palenque Theatre Bar 1
  • Palenque Theatre Bar 2
  • Beach Swim-up Bar
  • Sports Bar
  • El Cielito Bar

Child Policy - Children 2-12 years pay applicable rate when sharing a room with two adults in room with existing bedding.

For the Kids - Barcy kids club for children (between 4 and 12 years of age), Teen Club, U-Kids Spa, kid's section of the main pool, water park and miniature golf. Babysitting service available (fee).

U-Spa Facilities 

  • 26 treatment rooms 
  • Sauna 
  • Steam room 
  • Tropical and bithermal shower 
  • Dynamic pool and immersion pool 
  • Float room 
  • Hydrotherapy room 
  • 3 Vichy showers 
  • Swiss room 
  • U-Kids Spa

Treatments 

  • High performance massages 
  • Body wraps 
  • Facials 

Beauty Salon Treatments

  • Manicures and pedicures 
  • Depilation 
  • Bridal makeup and hairdressing

Honeymooners - To be eligible for the honeymoon package newlyweds must advise at the time of booking and present their proof of wedding dated within the last month upon arrival at the hotel.

Stay at 1, Play at 4 - Access to use the facilities and services at the following hotels in the complex: Barcelo Maya Beach Resort, Barcelo Maya Caribe and Barcelo Maya Tropical.

Stay at 1, Play at 2 - Guests staying in the Oceanfront Suite Club Premium have access to Barcelo Maya Palace Deluxe and all its services and facilities. Only applicable for Oceanfront Suite Club Premium guests.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Credit - Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:

No extra deductions will be made from the guest's bill at time of check-out.
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
Promotion subject to changes without prior notice.
The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barceló Maya Beach Resort with the maximum already stated.
These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
No extra deductions will be made from the guest's bill at time of check-out.
Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
Additional restrictions may apply.
Promotion is subject to changes without prior notice.
Promotion valid for travel up to December 31, 2016

Resort Location Map


  • Barcelo Maya Colonial
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Maya Colonial
Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.