Barcelo Maya Palace

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

A very family friendly hotel with lots of children around the kids pool. The main pool is lively and the adults pool is a quieter setting. So all in all, this resort has something for everyone. The buffet and a la carete restaurants are great, especially the French Restaurant. Free wifi in the lobby area. A good sized gym with modern equipment. Staying in the Palace section, you also get access to the whole Barcelo complex, giving guests an endless supply of a la carte restaurants to choose from, two great kids areas and a disco!. A definite go-to resort for families and couples. However, if couples don't want lots of children around, this resort might not be for them as there are lots of families at this property.

The Barcelo Maya Beach Resort is part of Barcelo's most luxurious 5-hotel complex, designed to envelope you in a tranquil beachfront elegance, with stunning colonial-style architecture surrounded by lush tropical landscapes. Oversized windows look out to breathtaking views of palm-dotted sands leading to sparkling jewel-toned waters beyond. Offers a variety of sumptuous cuisines, luxurious accommodations and exhilarating activities.

Location: On a white sandy beach on the Mayan Riviera, 20 minutes to the town of Playa del Carmen and a 50 minute drive from Cancun airport.

tripadvisor Traveler Reviews
  • Donita B :

First time at this resort and we will be returning. This resort is AMAZING! Fantastic staff, food is amazing, rooms are incredible and very spacious, and atmosphere is laid back. I would recommend this to anyone looking for fun and relaxation

  • Josh B :

Greatest adventure yet will diffentally be returning again. Check in ,staff and services have been so helpful. Tours, restaurants, pools, bars and shows are eexcellent. Will for sure recommend to other people to come for a stay.

  • Miguel C :
Great family time

We had a lot of fun at the lobby bar carey, is the bar in front of the front desk ITS A MUST... Omar make the best lattes, my girlfriend loves it... and at night the best bar staff ever... we ate crepes at the buffet in our table Brenda was awesome... the food is really amazing. Martha our waitress in breakfast was very kind, Mr. Zavala at the grill we had a lot of fun with him., Ana S. at the premium is really helpfull... everything was great, the gardens, pools, etc... all the staff smile all the time... we really want to go back... The pros...*the staff, they are like a fun family*funniest entertainment staff *the best hotel food. Brasserie a MUST.*beach. Turtles and fishes...*room service included with the premium. And i love the "maya sandwich"*coconut shrip at caribe restaurant, artichoke soup too.*the biggest rooms.Contra*wifi is not included.

  • Mariel M :
Barcelo Maya Palace CUN

Barcelo Maya Palace in Riviera Maya exceeded our expectations. The service, food and amenities are above excellent. We recommend it 100%. The neatness of the place is impecable, very clean and well kept.

  • Aaron W :
My best vacations

This is a great resort. Fun for kIds and adults. Came for my cousins wedding. Wifi hard to get but the rest of the trip was great. We will come back as soon as possible with our whole family soon. Fishing and turtles.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Daily a la carte dining at specialty restaurants
  • Domestic drinks 9am-2am
  • Day & night tennis
  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Catamaran
  • Diving (1 lesson free per week in the pool)
  • Aquatic bikes
  • Use of Jacuzzi, sauna & steam baths in fitness centre
  • Use of sun beds, beach towels and hammocks
  • Pitch and Putt (4 holes)
  • Billiards
  • Table tennis
  • Water polo
  • Beach volleyball
  • Mini-golf (daytime)
  • Daily activities
  • Nightly entertainment
  • Entrance to disco including domestic beverages
  • 756 junior suites
  • 2 swimming pools with whirlpool
  • 2 Buffet restaurants
  • 3 a la carte restaurants (Brazilian, French and Caribbean)
  • 1 Grill
  • 5 bars including swim up bar 
  • Tennis courts
  • Fitness centre
  • Golf nearby
  • Internet (fee)

Junior Suite: 

  • 1 king or 2 double beds plus single sofa in living area
  • A/C
  • Ceiling fan
  • LCD TV with video games
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub & shower
  • Hairdryer
  • Bathrobes & slippers
  • Balcony or terrace
  • Maximum occupancy 4

For the Kids - Children's water park and Kids Club for ages 4-12.

Stay at 1, Play at 5 - Receive free access to all facilities including bars and restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and Barcelo Maya Tropical.

Honeymoon Bonus - Room upgrade to an ocean view (subject to availability upon check-in), 1 breakfast in bed the morning  after arrival, bottle of domestic Champagne and fruit basket. Reserve at time of booking. Marriage certificate required upon check-in.

Wedding Package - Contact hotel directly with email:

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Barcelo Maya Palace
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Maya Palace
Carretera Chetumal-Puerto Juarez km 266.3 Carretera a Chetumal, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.