Barcelo Maya Palace

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A very family friendly hotel with lots of children around the kids pool. The main pool is lively and the adults pool is a quieter setting. So all in all, this resort has something for everyone. The buffet and a la carte restaurants are great, especially the French Restaurant. Free wifi in the lobby area. A good sized gym with modern equipment. Staying in the Palace section, you also get access to the whole Barcelo complex, giving guests an endless supply of a la carte restaurants to choose from, two great kids areas and a disco! A definite go-to resort for families and couples. However, if couples don't want lots of children around, this resort might not be for them as there are lots of families at this property.


Overview

The Barcelo Maya Beach Resort is part of Barcelo's most luxurious 5-hotel complex, designed to envelope you in a tranquil beachfront elegance, with stunning colonial-style architecture surrounded by lush tropical landscapes. Oversized windows look out to breathtaking views of palm-dotted sands leading to sparkling jewel-toned waters beyond. Offers a variety of sumptuous cuisines, luxurious accommodations and exhilarating activities.

Location: On a white sandy beach on the Mayan Riviera, 20 minutes to the town of Playa del Carmen and a 50 minute drive from Cancun airport.


Highlights
  • Can accomodate families of 5+
  • Three swimming pools
  • Kids Club
  • Exchange privileges with neighbouring hotels
  • "U-Spa"

tripadvisor Traveler Reviews
  • 223hemanginip : Rancho Cucamonga, California
Average stay

service was very poor and nothing excited about it. rooms are to far from reception and dinning areas and no help for elderly or physically challenged people. Room services is expensive considering all inclusive resort. all other properties have free wi fi NOT here and too expensive.

  • MSFrenchy :
Barcelo Maya Palace

This last visit to the the Barceló Maya beach resort was our 17th and we definitely plan on visiting again. We initially began visiting the Maya Beach portion of the resort almost fifteen years ago. At that time the Colonial, Tropical, and Palace resorts had not yet been developed. Since the Colonial, Tropical, and Maya Palace portions of this resort have been added, we've vacationed there and have always been thoroughly impressed. We continue to see repeat vacationers there that return year after year. This resort is truly incredible and offers so much for everyone.

  • deank771 :
Barcelo Maya Palace

Having never been to an all inclusive or to the Mexican Riviera before, we really did not know what to expect. We were not disappointed! From the moment we arrived, we were warmly greeted and the excellent service continued through out our stay. Our initial room had an issue with the air conditioner and when we talked to the hotel, they quickly made arrangements for us to move to another room. We had two rooms booked and both were large, clean, quiet, and very well appointed. The food at the restaurants were excellent and the buffets too exceeded our expectations for quality and variety. We did not spend time in the pools and we actually found the water in the sea to be warmer, plus with all the wild life (sea turtles, sting rays, and fish), we found the sea a lot more fun to experience. The variety of water sports available also meant my teenage boys had no excuse for being bored. The kayaks, wind surfing, catamarans, water tricycles are all free to use and the jet skis have a charge. The place is huge! So if you have mobility issues, this could be a concern for you. There are two large (double deck) buses that run all day and late into the night to move people around the resort, but there is still a fair bit of walking. It was a 1 hour (non-stop) shuttle ride from the Cancun airport to the resort. But for us, it was well worth it. Before booking, I talked to several people who have vacationed along the Maya at different places, but nearly all have told me Barceló is the place to go. After this experience, I don't think my family will allow me to book anywhere else.

  • BurgherInParadise : Florida
meh

the resort 1) was a challenge for non-Spanish speaking visitors, 2) similar to a cruise ship in terms of amenities & food quality, and not a place I would recommend; however, the wedding ceremony and reception we attended on the beach was very nice.

  • Elyssa A : New York City, New York
Frank Arcentales

The best resort to stay. I have been there many times. And each time the service gets better. Staff management n services r very efficient n professional. Recommend 100%. The beach is a paradise. Swim with turtles all day long. Spa is amazing n great prices. You will never complain with the drinks. Very generous with their liquor n great bar staff to please you n make you delicious drinks.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Daily a la carte dining at specialty restaurants
  • Domestic drinks 9am-2am
  • Day & night tennis
  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Catamaran
  • Diving (1 lesson free per week in the pool)
  • Aquatic bikes
  • Use of Jacuzzi, sauna & steam baths in fitness centre
  • Use of sun beds, beach towels and hammocks
  • Pitch and Putt (4 holes)
  • Billiards
  • Table tennis
  • Water polo
  • Beach volleyball
  • Mini-golf (daytime)
  • Daily activities
  • Nightly entertainment
  • Entrance to disco including domestic beverages
  • 756 junior suites
  • 3 swimming pools
  • Kids Club
  • 6 restaurants
  • 5 bars including swim up bar 
  • Tennis courts
  • Mini-golf
  • U-Spa
  • Fitness centre
  • Golf nearby
  • Internet (fee)

Junior Suite

  • 1 king or 2 double beds plus sofa bed
  • Garden view
  • A/C
  • Ceiling fan
  • LCD TV 
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub 
  • Rain shower
  • Hairdryer
  • Bathrobes & slippers
  • Balcony or terrace
  • Pillow menu
  • Maximum occupancy 5 (maximum 3 children)

Junior Suite Pool View Premium Level

  • 1 king or 2 double beds plus sofa bed
  • Pool view
  • Petit fours and sparkling wine on arrival
  • A/C
  • Ceiling fan
  • LCD TV 
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub 
  • Rain shower
  • Hairdryer
  • Bathrobes & slippers
  • Balcony or terrace
  • Pillow menu
  • Maximum occupancy 5 (maximum 3 children)

Junior Suite Ocean Front Premium Level

  • 1 king or 2 double beds plus sofa bed
  • Ocean view
  • Petit fours and sparkling wine on arrival
  • A/C
  • Ceiling fan
  • LCD TV 
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub 
  • Rain shower
  • Hairdryer
  • Bathrobes & slippers
  • Balcony or terrace
  • Pillow menu
  • Maximum occupancy 5 (maximum 3 children)

Family Junior Suite

  • 1 king bed, 2 single beds and sofa bed
  • 2 bedrooms
  • A/C
  • Ceiling fan
  • LCD TV 
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub 
  • Rain shower
  • Hairdryer
  • Bathrobes & slippers
  • Terrace
  • Pillow menu
  • Maximum occupancy 5 (maximum 3 children)

Suite Ocean Front Premium Level

  • 1 king bed and sofa bed
  • Separate living room
  • Gourmet selection of petit fours and bottle of wine
  • A/C
  • Ceiling fan
  • LCD TV 
  • Digital in-room safe
  • Minibar stocked with beer, bottled water & soft drinks
  • Coffee maker
  • Iron & ironing board
  • Bathroom with tub 
  • Rain shower
  • Hairdryer
  • Bathrobes & slippers
  • 3 Terrace with sun loungers
  • Pillow menu
  • Maximum occupancy 3

Premium Level Ocean Front Presidential Suite

  • 1 king bed
  • Ocean view
  • Gourmet selection of petit fours and bottle of wine on arrival
  • A/C
  • LCD TV
  • Pillow menu
  • Terrace
  • Sofa bed
  • Living room
  • Dressing room
  • Coffee maker
  • Digital in-room safe
  • Bathroom with hydromassage tub
  • Hairdryer
  • Mini bar
  • Rain shower
  • Bathrobes and slippers
  • Maximum occupancy 2 people

Restaurants

La Brasserie

  • A la carte for dinner
  • French
  • Reservations required
  • Formal dress code

Rodizio

  • A la carte for dinner
  • Brazilian
  • Reservations required
  • Dress code is formal

Caribe

  • A la carte for dinner
  • Caribbean
  • Reservations required
  • Dress code is formal

Mirador

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code is casual

La Hacienda

  • Buffet for breakfast, lunch and dinner
  • Mexican
  • Dress code is casual

Coral Grill

  • Grill/buffet for lunch and dinner

Bars

  • Carey Lobby Bar
  • Theatre Bar
  • El Cielo Swim up Bar
  • The Lounge
  • Coco Pool and Swim up Bar

For the Kids - Children's water park and Kids Club for ages 4-12.

Barcelo Maya Palace offers the following U-Spa facilities and treatments:

Facilities

  • Massage rooms
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Back, neck and shoulder massage
  • Relaxing massage
  • Deep tissue massage
  • Sports massage
  • Feet reflexology massage
  • Bamboo massage
  • Hot stone massage
  • Aromatic massage
  • Prenatal massage

Facial treatments

  • Deep cleansing facial
  • Luminous "C" facial
  • Anti free radicals facial
  • After sun facial
  • Facial for him

Wraps

  • Black mud wrap
  • Chocolate wrap
  • Yoghurt wrap
  • Green coffee wrap
  • After sun wrap
  • Seaweed wrap

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair removal
  • Hair styling

Stay at 1, Play at 5 - Receive free access to all facilities including bars and restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and Barcelo Maya Tropical.

Honeymoon Bonus - Room upgrade to an ocean view (subject to availability upon check-in), 1 breakfast in bed the morning  after arrival, bottle of domestic Champagne and fruit basket. Reserve at time of booking. Marriage certificate required upon check-in.

Wedding Package - Contact us for details: weddings@escapes.ca


Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Barcelo Maya Palace
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Maya Palace
Carretera Chetumal-Puerto Juarez km 266.3 Carretera a Chetumal, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.