Barcelo Maya Tropical

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is the other half of the Barcelo Maya Colonial. Together they make up a great resort for families and couples alike. A great kids pool and lots of activities make this resort popular with families. A lively pool area and disco on site, make this resort popular for young and active couples. You also have access to the sister properties next door, the Barcelo Maya Beach and Barcelo Maya Caribe. The beach area here is great as well, white sand, clear water and lots of sun lounge chairs. If you want all the benefits of the Barcelo Maya Tropical, but want a step up in accommodations and service, try the Barcelo Maya Palace next door. You still get access to all areas of the resort complex but in a higher-end setting and finer dining options.


Overview

This deluxe resort has all the hallmarks of a Barcelo five-star experience. Almost a thousand guestrooms, six restaurants, six bars, and over a mile of the sugary white sand beach which has made the Mayan Riviera famous. The Barcelo Maya Tropical Beach depicts elegant Mexican style and grants full access to the four sections of the mega complex! An excellent choice for groups as it features expansive meeting facilities.

Location: On the beach, 20 min to Playa del Carmen, 50 min from the airport.


Highlights
  • Located on a great stretch of beach
  • Huge pool areas
  • Upscale spa 
  • Kids and Teen clubs plus family rooms, kids' pool and special spa treatments for little ones
  • Free access to 3  other hotels in the Barcelo Maya complex
  • TripAdvisor Certificate of Excellence

tripadvisor Traveler Reviews
  • Jack C : Little Compton, Rhode Island
GREAT family vacation

Just back from a Thanksgiving family reunion @ Barcelo Maya. All I can say is great! Recommended by friends who were right on with this pick. Upgraded to Club Premium. So worth it. Stayed at the Tropical on the first floor facing the pool and ocean.( Don't usually get first floor rooms but was perfect with the kids (11 of us ,6 adults ,5 kids ages 4-8) Can't think of any negatives, Clean, hospitable, way above average food, etc.etc. Al La carte restaurants were very good and not too bad to get reservations. Special shoutout to Georgina (wonderful hostess) and Alex Mendoza( our very capable waiter) at our all time favorite, The Santa Fe Steakhouse. Very kid friendly, but would go back just adults (as if they would let us). Trying hard to think of negatives. Only one we could think of was Ketchup came in theses annoying little packet rather than a container. Says a lot about the place if thats all we can complain about. Will definitely return>

  • Sammi J :
Vacation

My friends and I came to this resort and it has been nothing but wonderful. The entertainment staff which includes Adilene, Fer, Nawel, Esteban, Oscar, Bryan, Memo, Emu, Nash, Zulu, Andy, Sarahi, Alma and Tomas (I think I got everyone) were excellent. These people were extremely friendly, motivated us to dance and even exercise...yes exercise on vacation!! It was wonderful!! I would definitely come back. The staff is amazing!!!

  • papouino : Quebec, Canada
Devoted staff from the beggining to end

I spent only a week at Barcelo Maya Tropical, however it will be one I will not forget.Not mostly because of the weather, the beach, nor the facilities, neither the excursions but because of the service.Always, helpfull, cheerful. I could not meet everyone and may have forgotten others, but they had most to play in my experience.If you want to know where to have fun at Playa, ask Enrique Gonzalez or Fernanda at the front desk for accurate information and explanations on where and how to go.If you choose to visit the ancient compeling city of Chichén Itzá it will be memorable if you get to have the knowledgeable and funny Israel as your guide, Juanito Lopez always smiling offering you a cool drink in the warm sun. I most not forget Victor our second and cool tour guide, and the one without whom this trip would not happen Carlos Quinto our driver. Last but not least, stefanie for the last minute booking of the trip.I had a problem with my air-conditionning and I was quite upset while talking to Andi at the reception and in no less than five minutes(I ain't kidding), he Had Adolfo Lopez fix my problem.Count on Asuncion and Oswaldo Hoil's smile and swift service to have quite the enjoyable meal at the Colonial Buffet.At the bar, you will have rapid service and excellent mixtures with Luis Un, Isabel Ruiz, Diana Casa, wihout forgetting Lizbeth and Rossana.In need of a relaxing massage given by professionals? Look for Maria Chavez at the SPA who loves to speak french, ask for Drucella and feel the tension leave every inch of your body with every touch.If you want to have a great japanese experience with a chef, lucky you if you end on Salvador Maldonado! His showman skills are as great as his cooking skills. Each element on the plate was sharply and splendidy cooked to entice you palate. Angelica Ultiz will always make sure you are not lacking anything while you enjoy your meal.I have probably forgotten some, that does not deminish the service I received from everyone I encountered.To make this long review short, I'm not usually one for resorts, but if I had to go back to Barcelo Maya Tropical, I would not hesitate!Thanks again for the excellent service!

  • Karina S :
Vacation

Señor Cormelio Tuz was very attentive and helpful when we arrived to the buffet. Made sure we were well and provided service quickly. He was the first person we really interacted with when we arrived to the resort and he made sure to mad us feel at home.

  • Brooke H :
Fabulous family vacation!

We had such a wonderful time. Loved the outdoor setup of the hotel where instead of being indoors practically the entire hotel is outdoors where you walk from place to place down beautiful hallways with thatched roofs above head & water & fountains on either side. Grounds are enormous! Largest hotel property over ever seen. Over a mile of beach & each area of the beach is totally different. Whether you want to be in deeper water where you can either snorkel or hand feed sea turtles (which was personally my favorite part of the trip), or other parts where you could walk out forever & the water never got deeper that your waist. Great food & super friendly staff. Pools & surrounding areas kept immaculately clean. Loved our week stay & cant wait to come back.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dinner with reservations
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals, 24 hours)
  • Daily activities
  • Nightly entertainment
  • Kids club (4-12 years old)
  • Teen club
  • Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel
  • New water park Pirates Island and Surf Ride pool. Additional charge applies.
  • Non-motorized water sports
  • Towel and chair service at the beach and pool areas
  • Disco with drinks included from 11:00 pm to 2:00 am
  • Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer
  • Access to  facilities and services at Barcelo Maya Beach, Caribe and Colonial resorts

Club Premium Inclusions

  • Private check-in and check-out in an exclusive Club Premium area
  • Exclusive personalized concierge services
  • Priority reservations at à la carte restaurants
  • Premium room view in the exclusive Club Premium area
  • Room amenities upon arrival
  • Premium amenities in room
  • Night amenity in room
  • Pool towels in the room
  • VIP mini-bar (soft drinks, water, beer and dry snacks)
  • Exclusive Club Premium Lounge (open from 7 a.m.-11 p.m.) with international drinks, continental breakfast, table games, books, newspaper, free internet
  • Premium brand liquors
  • Local calls without charge
  • Complimentary wireless internet available in select areas of each hotel
  • Express laundry service at regular charge
  • Room service included
  • 10% discount at the Barceló gift shops
  • 20% discount at the Spa and Beauty Salon
  • 479 rooms
  • 4 restaurants in the Tropical section; total of 16 restaurants in complex
  • Room service 24 hrs (fee)
  • 15 bars in resort complex
  • Disco
  • 3 pools
  • Kids waterpark
  • New Semi-Olympic pool
  • New Pirate's Island Water park and surf pool Flow Rider attraction for all ages (charges apply)
  • Tennis courts
  • Jogging paths
  • Fitness facilities
  • Gift shop
  • Spa
  • Beauty salon
  • Wi-Fi (fee)
  • Dive shop (fee)
  • Meeting rooms (fee)
  • Wedding services
  • Dolphinarium
  • Shopping mall
  • Bowling alley
  • Mini-golf

Superior Room

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Garden view
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • Accessibility option available in this room category. Available on a by-request basis only.

Junior Suite Oceanfront Club Premium

  • 1 king-size bed or 2 double beds; and 1 day bed
  • Balcony or terrace
  • Oceanfront view
  • Small living room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Suite Oceanfront Club Premium

  • 1 king-size bed and 1 day bed 
  • Balcony or terrace
  • Oceanfront view
  • Small living and dining room area
  • Full bathroom
  • Guest bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)
  • See All Inclusive section for Club Premium Inclusions
  • Note: The views in Oceanfront rooms may be full, partial or angle.

Family Room

  • 1 king-size bed and 3 day beds (Cribs available upon request)
  • Tropical garden view
  • Living and dining room area
  • Full bathroom
  • Air conditioning
  • Flat screen satellite TV
  • Telephone with voice mail
  • Radio-alarm clock
  • Mini-bar (refreshed daily with water, soft drinks and beer)
  • Coffee maker
  • In-room safe
  • Ceiling fan
  • Hairdryer
  • Iron and ironing board
  • Bathrobe & slippers
  • Voltage 110v 
  • Occupancy: 3 adults and 2 children; 2 adults and 3 children (Maximum occupancy of 5)

Family Room includes the following EXCLUSIVE benefits:

  • Special family check-in line at the front desk
  • Surprise gift in room on arrival for adults
  • Free gift for kids on arrival
  • Clown intermingling with guests during stay with balloons and magic tricks for small kids
  • Teen Club with games suited to 13-17 year olds (day and evening activities and entertainment program for this age group)
  • Beach towels in room
  • Kids bathrobe and slippers in room
  • A la carte dinner reservations made upon check-in with reserved hours at 6 p.m. or 7 p.m.
  • Kids menu in all à la carte restaurants and Kids Corner in buffet restaurants and grills
  • Ice cream machine and cookie corner

Restaurants

Tropical Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Beach Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Caribe Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International   

Colonial Buffet Restaurant

  • Buffet for breakfast, lunch and dinner
  • International

Capri

  • a la carte for dinner
  • Italian
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Santa Fe

  • a la carte for dinner
  • Steakhouse
  • Reservations required
  • Formal dress code. Shorts, sandals or sleeveless T-shirts are not permitted

Palmeras

  • Snack Bar
  • Grill

Bars

  • Beach Lobby Bar
  • Tequila Lobby Bar
  • La Cantina Cigar Lounge
  • Palenque Theatre Bar 1
  • Palenque Theatre Bar 2
  • Beach Swim-up Bar
  • Tropical Swim-up Bar
  • Sports Bar
  • El Cielito Bar

Child Policy - Children 2-12 years pay applicable rate when sharing a room with two adults in room with existing bedding.

For the Kids - Barcy kids club for children (between 4 and 12 years of age), Teen Club, U-Kids Spa, kid's section of the main pool, water park and miniature golf. Babysitting service available (fee).

U-Spa Facilities

  • 26 treatment rooms
  • Sauna
  • Steam room
  • Tropical and bithermal shower
  • Dynamic pool and immersion pool
  • Float room
  • Hydrotherapy room
  • 3 Vichy showers
  • Swiss room
  • U-Kids Spa

Treatments

  • High performance massages
  • Body wraps
  • Facials

Beauty Salon Treatments

  • Manicures and pedicures
  • Depilation
  • Bridal makeup and hairdressing

Honeymooners - To be eligible for the honeymoon package newlyweds must advise at the time of booking and present their proof of wedding dated within the last month upon arrival at the hotel.

Stay at 1, Play at 4 - Access to use the facilities and services at the following hotels in the complex: Barcelo Maya Beach Resort, Barcelo Maya Colonial and Barcelo Maya Caribe.

Stay at 1, Play at 2 - Guests staying in the Oceanfront Suite Club Premium has access to Barcelo Maya Palace Deluxe and all its services and facilities.
Only applicable for Oceanfront Suite Club Premium guests.  

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Credit - Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:

No extra deductions will be made from the guest's bill at time of check-out.
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
Promotion subject to changes without prior notice.
The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barceló Maya Beach Resort with the maximum already stated.
These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
No extra deductions will be made from the guest's bill at time of check-out.
Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
Additional restrictions may apply.
Promotion is subject to changes without prior notice.
Promotion valid for travel up to December 31, 2016

Resort Location Map


  • Barcelo Maya Tropical
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Maya Tropical
Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.