Diamond Suites Riviera Maya
Talk to an expert who's been here!
Call 1 888 685 6888
- What's Included
- All Inclusive Features
Our weeklong stay in October encompassed everything that we wanted in a vacation. From the beautiful premises, immaculate rooms and above all the incomparable service that we received from the moment we disembarked our transport, the Blue Diamond experience exceeded our greatest expectations. We were upgraded to the Palofito Suites upon our arrival and the dedicated, hospitable and above all welcoming reception that was given by your esteemed staff was bar none. We wish we knew all the names of these amazing people but kudos must be given to Raul our Butler, Florisel, Karen and all the other wonderful personalities that we encountered. When you stay here, you want for nothing as the food, drinks and overall atmosphere caters to every desire. Furthermore there are activities to cater to every niche. We thoroughly enjoyed our stay here and whole heartedly recommend this hotel.Tips.All the TV channels are in Spanish, so if you don't speak Spanish bring a streaming stick to stream from your iPad to the TV.Tip the staff and they'll take very good care of you.
What a wonderful holiday we had at the Blue Diamond Hotel. I can definitely recommend it. The service could not be faulted, particularly from the restaurant and pool area staff who were very friendly and efficient (the barman Armundo gets a special mention!). They all made our holiday very special and we felt extremely spoilt. I really must mention the food which was absolutely amazing (all a la carte rather than buffet), All the meals were of a very high standard in presentation and taste. Loved the pool and beach area where there was plenty of space to sit, lay or even swing in a hammock ;) I would say it is one of the best hotels along the strip of beach. Lastly I must mention Raul our butler who could not do enough for us. He was friendly and made sure we got everything we needed. Thank you so much to all the staff - we had an amazing, relaxing and wonderful holiday
Fantastic, friendly service and beautiful grounds and architecture. Has a more secluded, quiet, classy feel than other resorts. Judging from strolls up and down the beach, I think this resort probably has the best beach spot in the area as well. Food menu and quality was excellent at each restaurant. There were so many good servers and feel bad I can't remember all the names at this point, but Armando and Luis at least were fantastic. I seemed to be there during the rainy season (August 2016), and unfortunately our unit sprang a pretty sizeable leak. It was at least confined to the front entry where it didn't really affect our stay too much. Also the rooms were a bit warmer than I prefer, as AC only seemed to go so low. Still, I feel the pros heavily outweighed the cons.
This resort will stand out as one of the best vacations of my life. I have stayed at some really nice places, but this took the cake in terms of accommodation, food and service.The people were exceptional, from the reception to end, every single person delivered an amazing experience and seemed very sincere in their desire to be recognized as the best.The food...oh the food. I just couldn't believe how great it was. This rivals many of the best restaurants in Boulder and Denver that I have been to. Every meal was an experience.The resort itself was tranquil and quiet. Very low key and go at your own pace. They offered so many options, from Yoga to cooking to snorkeling, but we ended up just hanging out and going to the spa on 3 different days. Complete and utter indulgence.The room was insane - the maids kept it beautifully, the mini-bar was stocked with everything we requested and on our anniversary they surprised us with an outdoor bubble bath and roses everywhere. The water pressure in the showers is the stuff of dreams.I sincerely can't say enough. I will be back - and I am telling everyone who will listen to go. It's incredible.
Wonderful experience at Blue Diamond! From the check-in to the check-out experience, we were treated like royalty. We had our daughter's wedding with 50 people staying at the resort and it was amazing. The staff was so welcoming and attentive, the accommodations were beautiful and the food is AMAZING.! Every meal was an experience. The wedding was handled flawlessly, Lulu their wedding planner was great. Many thanks to so many people at the Blue Diamond who made our stay so special. Gilbarto, Lulu, Luis, Karen, Florisel, Geert, and so many more. Everyone went out of their way, everyday.The property is long and narrow, with golf carts and bikes available for transport. Walking is also an option, which feels good after all the meals. No problems with insects, which is something we were concerned about. Spa is great, very peaceful and relaxing. Work out facilities were clean and well maintained. Beach was clean, shade and umbrellas available. Very low-key resort, emphasis is on being able to relax and be taken care of. Thank you again for the wonderful experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Separate check-in
- Welcome letter
- Mini-bar restocked daily (water, soft drinks, beer and premium brand drinks)
- Turn-down service
- Pillow menu
- Unlimited a la carte breakfast, lunch and dinner
- Unlimited selected international drinks
- Unlimited domestic drinks (house wine included)
- One free massage at Spa
- Admission to the water circuit at the spa
- Scuba diving or snorkeling tour (once/stay)
- Temazcal ceremony (once/stay)
- Luxurious accommodation with whirlpool or hydromassage bathtub
- Beach towels in room upon arrival
- Bathrobes and slippers in room
- Coffee-maker with good local coffee
- VIP room amenities
- 24-hour room service
- Concierge or butler service
- Waiter service at pool and beach
- Unlimited a la carte gourmet dining with fine wines
- Unlimited premium brand drinks
- Access to the spa facilities
- Unlimited free WiFi and high speed Internet access
- 128 rooms
- 3 restaurants
- 3 bars
- Medical services (fee)
- Scuba diving centre (fee)
- Spa (fee)
- Unlimited worldwide phone calls
- WiFi (lobby)
- 1 king-size bed
- Full bathroom
- Bathrobes and slippers
- CD/DVD player
- iDock/alarm clock
- In-room safe
- Furnished private balcony or terrace
- Maximum occupancy 2 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Diamond Suites Riviera MayaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.