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Dreams Puerto Aventuras

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

Dreams Puerto Aventuras is a smaller resort, but keeps up with excellent service and amenities that one would expect from a Dreams Resort. This resort is popular with families and couples alike, however singles might prefer a larger hotel with wider range of guests. Definitely recommend this hotel for anyone looking for a quality resort. If you're into swimming with Dolphins, there is a dolphin encounter on site as well as the nearby Dolphin Discovery located in Puerto Aventuras.


Overview

Situated between Tulum and Cancun, Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages can experience Unlimited-Luxury®, remarkable amenities beginning with spacious rooms & suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service; all wristband-free. Guests can enjoy a round of miniature golf and complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. A dream for scuba divers, you'll experience the second largest coral reef in this Mayan paradise!


Location: Directly on the beach in Puerto Aventuras, 15 min drive to Playa del Carmen, 50 min from Cancun and the airport.

Highlights
  • Reservation-free dining in 6 restaurants and no wristbands required
  • Spacious rooms with furnished balconies
  • Large spa with ocean-facing cabanas
  • Kids Club plus lots of family-friendly activities 
  • On-site dolphinarium with dolphins and manatees
  • Rainforest Alliance Verified for sustainable tourism

tripadvisor Traveler Reviews
  • tbauman2017 : Brainerd, Minnesota
Another great Trip

This was our 3rd year at Dreams Puerto Aventuras, and every trip is fantastic. It is great to see the same staff every year. Dreams knows how to take care and keep great staff. The setting is beautiful, but the staff is what sets DPA apart. It is also great to see that they are constantly doing improvements around the resort to make sure everything is top notch. We will be back.

  • carlapar3 :
Amazing!!!!!

We stayed for 5 nights at the resort, and it was 5 amazing, incredible nights! I have nothing but positive things to say about Dreams at puerto aventuras. There are about 4-5 restaurants at the resort, all with delicious food! But especially the sushi restaurant... better sushi than in the states! It was so fresh and delicious. And BREAKFAST- oh my goodness, so many delicious things I can't even talk about right now because i'll get hungry! The actual room was spacious, beautiful, and clean. The beach is small but JUST what you need- sooo many wildlife- from tropical fish in the water to iguanas running around. The entertainment team is WONDERFUL- they taught latin dancing in the lobby, had karaoke night, led zumba in the pool, and they are just overall peppy and enthusiastic and make you get off your butt to dance! They have an office in the lobby for Amstar (a popular tourist attraction company), and you can literally book anything from the lobby- they are so attentive and sweet! Speaking of attentive and sweet, the waiters and waitresses are INCREDIBLE- nicest people you will ever meet! They are so happy to be there and make your stay enjoyable, they are so wonderful. The drink list is lengthy and delicious, you can sit on the beach and have servers come to you, go to the pool bars, or order drinks from downstairs and go up to your room- always with a drink in hand! The location felt VERY safe- it is in a part of town where only tourists and condos are, and there is a guarded entrance into the whole community. We will DEFINITELY be staying here again!!!!!

  • andrewhE4782AI :
Fun at Dreams Puerto Aventuras Resort & Spa

Excellent staff. Very clean resort. Food was average. Should have food/snacks available at adult pool. Generous supply of clean towels all day long. Short beach with seaweed. Staff were excellent in cleaning seaweed and raking beach.

  • Sueirle1269 : Illinois
Above and Beyond, as Always!!!

Dreams Puerto Aventuras, has once again gone above and beyond to give us an amazing vacation!!! This was our seventh trip there and they never disappoint. Oscar, has helped us arrange for a room with an outstanding view and amenities galore the past few years. We couldn’t be more appreciative of all that he has done for us!The bartenders on the preferred floor(7th floor) are all amazing! William, has been there the last several years and has been extremely kind and super accommodating. He makes the best margaritas!!!Miguel took us for an unbelievable catamaran ride. He was so nice to answer all of my questions about the area and neighboring resorts. Of course, none of the resorts looked as nice as Dreams. The food is delicious at every restaurant at this resort! The hostess is World Cafe has recognized us, each year that we have visited and always goes above and beyond to make sure we are treated well. Pasqual, at Portofino, went above and beyond to accommodate my food allergy and provided me with some of the best gluten free bread I have ever had. Huge thanks for that!!!The sushi at Gohan is fabulous! This is probably our favorite restaurant, at Dreams, though it is hard to choose.Room service never disappoints. Our food has always come in a reasonable amount of time and is just as delicious as the food in the restaurants.We can’t say enough about Dreams Puerto Aventuras. It is a wonderful resort in a beautiful area, with the best staff ever!!! We will be back next year, and many years there after!

  • deblin3 :
VERY VERY Disappointed!!!

I am still at this resort and have four days left and all I can think about is how much I want to leave. Let me start off by saying this, the staff are very hard workers. Most are very pleasant and go above and beyond to do a good job. I think the problem lays with the management or more so the lack of management. I have stayed at Dreams resorts twice a year for the past five years and have never had a negative thing to say until now. I did a lot of research before selecting this resort. In all of my research, NO where did it show this is a non smoking resort. I smoke, so believe me when I say I did my research. I understand most if not all resorts prohibit smoking in the rooms, restaurants and public areas. I respect that. This resort also will not allowed guest to smoke on the beach. " it's a family " resort. Yet each designated smoking area is located directly next to each restaurant and public bathroom. Now it is my understanding that ALL the beaches in Mexico are public. The resorts tell you the beach is public and they are not responsible for anything that happens on the beach. Yet..this resort says you are not allowed to smoke on THEIR beach. I would have never booked this resort or paid to stay here if this information had been available prior to making reservations. I attempted to contact the resort several timed by email and got NO response. All the other AM resorts always responded promptly each time I sent an email. In the four days we have been at this resort there has been confusion of what restaurant would be open and what time they would be open. It seems life the Left hand doesn't know what the right hand is doing. Again, the no smoking policy won't bother some, but if you do smoke and that is part of how you relax and enjoy your vacation. DON'T come here. Now if you like to sit and drink all day sitting in the same spot in the pool without ever getting out, or drink until you puke in the pool, this might just be the place for you and of course your kids because after all, this is a kid friendly resort. I would really like someone from thytop management explain to me how they can set and enforce rules on a PUBLIC BEACH. Be rest assured I will never return to this resort. I will go back to NOw Sapphire or another Dreams, but I all never return to this resort nor recommend it to any of my Friend's or family. It's really ashame all of the negative reviews are true. This could have all been avoided, if someone...anyone would have just responded to a simple email.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining
  • 24 hr room service
  • 24 hr Domestic and premium brand drinks
  • At least one 24 hour restaurant
  • House wine by the glass served during lunch & dinner
  • In-room mini-bar re-filled daily w/water, soft drinks & beer
  • Snorkeling
  • Kayaking
  • Hobie cats
  • Catamarans
  • Introductory scuba diving lesson in pool
  • Use of bicycles
  • Use of gym & jacuzzi
  • Daily activities
  • Beach parties and shows
  • Open air theatre with nightly entertainment
  • Weekly theme nights
  • Weekly manager's cocktail party
  • Unlimited Connectivity - Free Wi-Fi and free international calling to the U.S., Canada and local landlines is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the U.S., Canada and local landlines using the resort's Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores. 

  • 305 renovated rooms in 5-storey buildings
  • 1 buffet restaurant
  • 5 a la carte restaurants: Italian, Seafood, Mexican and Grill
  • 5 bars including Swim-up bar
  • 2 pools including 1 with children's area
  • Dolphin Dreams Dolphinarium (fee)
  • Kids club and playground
  • Spa & fitness center (fee)
  • Free WiFi
  • Gift shop
  • Safety deposit facilities at reception (fee)
  • Car rental
  • Laundry service (fee)
  • Medical service (fee)
  • Meeting rooms (fee)
  • Tennis nearby
  • Golf nearby

Deluxe Gardenview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Non-smoking room(s)
  • Electronic magnetic keys
  • Air-conditioned
  • Private climate control
  • Alarm clock
  • Television
  • Shower and bathtub
  • Bathroom scale
  • Hair dryer 
  • Coffee/tea maker
  • Mini-bar (restocked daily)
  • Twice a day maid service
  • 1 King or 2 Double beds
  • Balcony
  • Sofa
  • Cable / Satellite TV
  • In-room safe
  • Crib available upon request

Family Gardenview

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Sofa bed
  • Air-conditioned
  • CD player
  • DVD player
  • Hair dryer
  • Bathrobe
  • Slippers
  • Vanity mirror
  • Coffee maker 
  • Mini-bar
  • 2 Double beds
  • Full bathroom
  • Private balcony or terrace
  • Cable
  • In-room safe
  • Direct dial telephone
  • Shower
  • Steam wand

Deluxe Oceanview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Non-smoking room(s)
  • Electronic magnetic keys
  • Air-conditioned
  • Private climate control
  • Alarm clock
  • Bathroom scale
  • Hair dryer
  • Coffee/tea maker
  • Bottled water
  • Mini-bar
  • Housekeeping 
  • 1 King or 2 Double beds
  • Balcony
  • Sofa
  • Oceanview
  • Cable / Satellite TV
  • In-room safe
  • Voicemail
  • Crib available upon request
  • Makeup mirror
  • Rollaway bed (on request)
  • Tub or shower
  • Steam wand

Deluxe Dolphinview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Balcony or Terrace
  • Mini-bar
  • Satellite TV
  • CD/DVD player 
  • MP3 dock facility
  • Coffee/tea maker
  • Bathroom with shower
  • Bathrobe
  • Slippers
  • Hair dryer
  • In-room safe
  • 24-hour room service
  • Views of the dolphins
  • Steam wand

Deluxe Poolview

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Sofa
  • Bathroom scale
  • Makeup mirror
  • Bottled water
  • Balcony
  • Voicemail
  • Private climate control
  • Alarm clock
  • Mini-bar 
  • Coffee/tea maker
  • Non-smoking room(s)
  • Electronic magnetic keys
  • Air-conditioned
  • Hair dryer
  • In-room safe
  • Housekeeping
  • 1 King or 2 Double beds
  • Poolview
  • Cable / Satellite TV
  • Crib available upon request
  • Rollaway bed (on request)
  • Tub or shower
  • Steam wand

Restaurants

World Cafe

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Oceana

  • a la carte for dinner
  • Seafood
  • Adults Only
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Portofino

  • a la carte for dinner
  • Italian
  • Dress code: Formal - men must wear long pants, collared shirts and dress shoes. Women must wear blouses, skirts, slacks or dresses, with dress shoes

El Patio

  • a la carte for dinner
  • Mexican
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Seaside Grill

  • a la carte for dinner
  • Grilled Specialties
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Barefoot Grill

  • Grill for lunch and  select nights for dinner
  • Grilled favorites and brick oven pizza

Coco Café

  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Bars

  • Manatees Swim-up bar
  • Sugar Reef Swim-up bar
  • Desires Music Lounge
  • Gohan Sushi lounge
  • Barracuda Beach bar

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Explorer's Club - Daily supervised activities for ages 3-12. 

  • Arts & crafts
  • Playground
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Plant-a-Tree and Corn Harvest programs
  • Dreaming of Freedom turtle project (seasonal)
  • Cooking lessons with the executive chef
  • Ocean trampoline
  • Weekly campout adventures
  • Big-screen movies on the beach

Teen Activities 

  • Sports and games
  • Weekly bonfires
  • Disco mixers

Facilities

  • 2600 sq ft Dreams Spa by Pevonia
  • 5 indoor and outdoor treatment cabins
  • Lounge with fresh fruit bar
  • Steam bath and sauna
  • Vichy, Swiss and other invigorating showers
  • Large outdoor Jacuzzis
  • Outdoor massage palapas
  • Beauty salon
  • Spa boutique
  • Indoor massage rooms

Treatments

  • Facials
  • Body Exfoliation
  • Body Wrap
  • Massage 
  • Reflexology
  • Mineral therapy

Other Treatments

  • Manicure/Pedicure
  • Hairstyling
  • Makeup
  • Teens & kids spa treatments

Golf Bonus

Guests can enjoy one complimentary round per person, per day at Riviera Maya Golf Course. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information

Offer is subject to change.  

Newlywed and Anniversary Package - Receive sparkling wine, turndown service, 15% spa discount, fruit plate & continental breakfast in bed. Request at time of booking. Requires proof of marriage certificate at check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

Sip, Savor & See Dining Experience - Guests can enjoy the dining facilities at Dreams Tulum, Dreams Sands, Dreams Riviera Cancun, Dreams Puerto Aventuras, Now Jade Riviera, Now Sapphire Riviera, Sunscape Sabor Cozumel.

Terms & Conditions
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 15:00. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 18:00 until 1:00, including bars and theater.  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Puerto Aventuras
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Puerto Aventuras Resort & Spa
Km 269.5 Carretera Chetumal, Puerto Aventuras 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.