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Dreams Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Good resort with plenty of options with regards to activities and food. There are lots of activities to do around this resort, making it perfect for kids. Please note that Dreams Riviera Cancun does have the reputation of hosting many weddings during peak seasons (Lots of groups will be staying at the resort).


Overview
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, lush tropical gardens and a palm-studded beach, each room features a unique octagonal design. A wealth of amenities, gourmet restaurants, chic bars and lounges provide guests with a variety of a la carte dining options.

Location: 25 km from Cancun Int'l Airport.

Highlights
  • 24 hour dining options
  • Three swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • tmarie62 : Saint Paul, Minnesota
Absolutely NO Complaints!!!

My husband and I were hired as photographers of a wedding at this location so we extended our trip to include some vacation time. The grounds are beautiful and impeccably maintained. The food at all of the restaurants in this all inclusive resort were great! Good selection of restaurants - French, Italian, Mexican, etc. There was quite a bit of unexpected entertainment going on each day and evening. This was a "worry free" trip. Every person that worked this resort that we met were very respectful and accommodating. I highly recommend this resort.

  • Herb B : Hattiesburg, Mississippi
Wonderful Resort and Great Staff

We have stayed at or visited nine AMResorts, and this is the first time we have returned back for a second visit to one. I know every resort has some things that some of the people don't like about them, but I cannot complain about my experience at Dreams Riviera. The rooms were nice and clean. any problems we told the resort about were promptly addressed. The staff works their tails off and were for the most part extremely courteous. We enjoyed every meal, and I'd like to say Jesus over in Oceana always made sure we were happy! The pool areas were really nice. The beach area was well maintained. There were waiter covering the beach for your drink orders. If the service is to slow on occasions for your taste, there are bars only steps away. don't complain , just get a drink yourself. Yes there is seaweed in the water, but it is a protected area and the beach is cleaned daily, The pools are fabulous. There is a kids club at the resort to keep the kids happy and occupied. If you don't like having kids around stay at Secrets or Breathless, which are only a few miles away. I have stayed at three of the Dreams Resorts and this is definitely my favorite so far. Oh Yeah, the Superbowl Party and Game right on the Beach was amazing!!!!

  • hdavidstewart : Saint Paul, Minnesota
You have wonderful people in every level of service!

I had the pleasure of staying at Dreams Cancun last weekend as the pastor for a destination wedding. Our experience was, from beginning to end marvelous. While every employee we met was very helpful, courteous and very welcoming, I'd like to highlight a few that were particularly notable. I'll begin with Delia Zagarra, the wedding coordinator for the Fink/Bornhorst wedding. Delia was delightful to work with! Her knowledge of the facility and the logistics were invaluable. She was able to guide the entire event capably and at the same time in the kindest manner possible. Her personality is a true asset to her work, as she was able to be quietly present and directive in a wonderfully constructive way. Another person who we came to appreciate Is Edher, one of the servers we met in the World Cafe. Once again, Edher's care to our dining needs was flawless, attending to our every request [coffee, juice, extra utensils etc] - a bonus was his delightful personality and manner of interacting with us, even trying to teach me a magic trick with corks! I'll move on to the two young men from the entertainment Center, Carlos & Edgar, who guided us on a bicycle trip to Puerto Morelos: they provided not just guide service, but seemed to act as our hosts to their city. We also had a bit of time to get to know Gilberto Camel, the bell Captain on Sunday as we were waiting to meet our bus. he was quite engaging and told us a great deal more about the resort and area than we had found any where else. Finally, while I do not remember any names[ two were women & one male], the front desk folks were marvelous as we checked in and especially as we checked out. Once again, these are just the names/positions that I remember - if my memory was better I could easily mention dozens more. Not a single staff person left me with a negative impression: no small feat for your organization. You must have a virtually magical HR department and training program. [Stewart, room 2243, 2/9-12]

  • dean0 : Regina,SK
Return trip, group of 7

We returned to this resort on January 19 to the 26th, with 3 kids (7,3,2) and 2 grandparents.We stayed at this resort last year (January 2016) with the 2 older kids.We chose this one to return to as it is good for people with mobility issues (old or young).It is well arranged so that you are never more then a brief walk to your room, the pools, the beach, the lobby or any Restaraunt.In addition, it is a beautiful and well kept property.Some of the things that were really good this year were;1.one grandparent had a birthday while we were there, and with an hours notice, the resort prepared a really special birthday supper, with beautiful cake, birthday hats, mariachi band, etc. It was very well done, and very much appreciated.2.the mexican restaraunt had incredible service. If you're getting the grasshoppers, they taste like skoal long cut. No kidding.3.they now have hunting hawks at the pool to control the seagulls, and does it ever work! No French fries lost this year. Well done!Some of the disspointments versus last year;1.not enough palapas on the beach. They really could use them Along the whole of the beach front. To hot to sit out there long without them...2.the oceana and seaside grill had very poor service this year. Long waits, mixed up orders, etc. The seaside at supper is still a great steak, but one night we waited an hour and a half to get our food (and still had cold potatoes).3.the drinks were not as tasty this year. Tropical drinks were all ice. They were like snow cones with alcohol.4.THEY MOVED THE PLAYSTRUCTURE OFF THE BEACH to the explorers club.Last year I could drink at the swing bar and the kids could play all day! That's one of the reasons we came back. Please move it back! 5.there was a sewer smell in various places. The explorers club, and at the pool restaraunts? Grease traps need maintenance?6.where is Latin music at the pool? Very quiet there most days.In the end, still a very nice resort, but we'll mix it up a bit. We'd still recommend it to anyone, we'll probably return in a few years,

  • JHT1043 : Wrexham County, United Kingdom
A Great Resort

A lovely hotel and our standard room was very spacious, clean and comfortable. The only problem was it's location: close to the lobby where most of the very loud evening entertainment took place; and next to the childrens' entertainment park. If you intend to stay here - make sure you ask for a room in a quiet location.The food is excellent. There is no shortage of restaurant or menu choice when it comes to dining. We were particularly impressed with the quality of food in the French and Japanese restaurants.The staff are friendly, polite and very hard working. A special mention for Santiago Garcia, a waiter in the Japanese restaurant who waited on our table this evening.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (unlimited international and domestic premium brand alcoholic beverages)
  • At least one 24 hour restaurant
  • Daily activities
  • Nightly entertainment
  • Windsurfing, sailing, kayaking, snorkeling
  • Water aerobics
  • Volleyball
  • Dance lessons
  • Euro-bungee, ocean trampoline, iceberg climbing wall
  • Diving clinic
  • Bicycles
  • Table games, ping-pong
  • Catamarans
  • Bocce ball, shuffle board
  • Weekly beach party
  • 486 Rooms
  • 8 restaurants
  • Coffee shop
  • Grill
  • 5 bars, including: Lobby bar, Beach bar and Swim-up bar 
  • 1 health bar
  • 3 Pools
  • Jacuzzis
  • Outdoor theatre in the middle of a multi level swimming pool 
  • Fitness Centre
  • Boutiques
  • Beauty salon
  • Meeting facilities
  • Water sports centre
  • Tour desk
  • Business centre
  • WiFi internet
  • Spa
  • Room service
  • Laundry and dry cleaning services
  • Concierge service
  • 24-hour front desk
  • Currency exchange

Premium Deluxe 

  • King size bed or two double beds
  • Lovely garden/tropical or ocean views
  • Indoor Jacuzzi
  • Private, furnished balcony or terrace
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Premium Deluxe with Plunge Pool

  • King size bed or two double beds
  • Lovely garden or pool views
  • Indoor Jacuzzi
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • Spacious, private terrace with plunge pool
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club 

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean and/or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club with Plunge Pool

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi and a plunge pool
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful garden/tropical or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Oceanfront Honeymoon Suite

  • King size bed 
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults 

Preferred Club Oceanfront Master Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 2 children

Preferred Club Oceanfront Governor Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Preferred Club Oceanfront Presidential Suite

  • Private bedroom with king size bed 
  • Seperate living area with seating
  • Seperate dining area with table for six
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access and personal palapa
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Restaurants

Bordeaux

  • A la carte for dinner
  • French 
  • Dress code is formal (long trousers, collared shirts and dress shoes for gentlemen)
  • Adults only

El Patio

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is casual (no sleeveless shirts for men)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Oceana

  • A la carte for breakfast, lunch (seasonal) and dinner
  • Seafood
  • Dress code is casual (no sleeveless shirts for men)

Portofino

  • A la carte for dinner
  • Italian/Mediterranean cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Grilled specialties
  • Dress code is casual (no sleeveless shirts for men)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • Late night snacks
  • International cuisine

Barefoot Grill

  • Poolside snacks and drinks

Coco Cafe

  • Coffee shop and Deli

Revive

  • Spa health bar

Bars

  • Barracuda Beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up pool bar
  • The Rendezvous lobby bar
  • Sugar Reef Pool bar

Kids Deal - Kids 3-12 years pay a special price when sharing a room with 2 adults.

For the Kids - 2 oversized kids pools and Explorer's Club for Kids, exclusively for children ages 3-12.

Dreams Riviera Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Steam room
  • Sauna
  • Beauty salon
  • Gym

Massages

  • Neck, shoulder and back massage
  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Mini facial
  • Exclusive deep cleansing facial
  • Post sun soothing facial
  • Myoxy Caviar facial
  • Elasto firm facial

Wraps

  • Water lily after-sun wrap
  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Manicure, pedicure
  • Hydrotherapy
  • Makeup
  • Hair removal
  • Hair styling

Honeymoon Bonus - Welcome letter, Plate of tropical fruit, One bottle of champagne, Champagne breakfast in bed (Reservations must be made in advance with guest service) and Special turn down service. Proof of marriage is required upon check-in. Honeymoon Bonus must be requested at the time of booking.

Wedding Packages available - Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307 Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.