Dreams Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Good resort with plenty of options with regards to activities and food. There are lots of activities to do around this resort, making it perfect for kids. Please note that Dreams Riviera Cancun does have the reputation of hosting many weddings during peak seasons (Lots of groups will be staying at the resort).


Overview
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, lush tropical gardens and a palm-studded beach, each room features a unique octagonal design. A wealth of amenities, gourmet restaurants, chic bars and lounges provide guests with a variety of a la carte dining options.

Location: 25 km from Cancun Int'l Airport.

Highlights
  • 24 hour dining options
  • Three swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • Frequentvoyager : Zurich, Switzerland
Compact premises with Comfortable Rooms

Spent four days at the hotel on an all included package It is quite near Cancun airport, about 20 minutes by taxi. We were a group of four, and welcomed in English, although three of us were Mexican. It appeared that most guests are US Americans. Check in was friendly and efficient. The rooms are large and international style furnished. Bed comfortable, bathroom area is open, need to get used to it. Toilet flushing was out of order but fixed in no time. Television also went of order, and also was fixed in no time. Laundry service fast but expensive. Our room had partial sea-view. In the evening the entertainment shows were quite loud but after about 10 PM it got quiet. Food at buffet was excellent, waiters attentive except in the Mexican restaurant very long waiting time and small portions. The premises are quite compact, not more than 5 minutes to the beach. There is an automatic teller machine in the Lobby that only provides USD. The staff were all friendly and helpful. Altogether good value for money.

  • Murfmoister :
Fantastic

We stayed here for 10 days all inclusive and I have to say it was just fantastic. The selection of restaurants and choices we had spoiled us, our favourite being the French restaurant. The poolside bar and restaurant was perfect for during the day and they had a mighty steak on the menu at night. Our room had a great sea view and we wanted for nothing. The staff were very friendly and competent. It was a holiday that just puts a smile on our faces when we discuss it or think about it.

  • Adam P :
Amazing / Fun in the sun

My wife and I stayed at Dreams Riviera December 1st - 6th. The moment we got we got in they greeted us with Champagne and a cold towel. Check in was so easy and off to our room. The lobby was gorgeous with drinks and snacks set out. My wife and I cannot say enough about Josue. He is a waiter in the pool area. He will bend over backwards for you. If he saw us get up out of chairs he would rush over to see if we needed anything. He is so polite and respectful. We had a great 6 days with Josue and will miss him. The bell-man Oliver was great and courteous. He would not let us lift a finger. He called us by name and always said hello, with a smile, throughout our stay. When we were checking out, he got our bags and transportation set up for us even though we weren’t leaving till later in the afternoon. Great guy! The room was spacious and very clean, mini-bar was refreshed every day. The food was great, smaller portions but it was still enough. I think we American’s probably eat too much anyways. I wish we could have put some guacamole & Pico in our suitcase to bring home. Amazing!! The only drawback was they close certain restaurants each night. We put off eating at Seaside grill on Saturday thinking we would eat there the next night but it was closed the next 2 nights. This is my only negative remarks about this hotel. Otherwise the grounds, room, pools, service, food, workers attitude are top notch. We would go back.

  • Kathleenh1964 : Itasca, Illinois
Amazing Girls Trip

This is my 2nd time to this resort and I was so excited to go back! The resort is beyond beautiful and the rooms are unique. The staff was exceptional as well. Some shout out's to Javier on the beach, Javier in El Patio, Edher and Javier in the buffet, Mario and Lizzy with the entertainment staff. Eber in the spa facility was amazing as well. Daniel in the Asian restaurant(our favorite eatery by the way:) Faustino and the other bartenders in the lobby bar had us laughing. The hostesses were all so gracious and the one at the steak restaurant went above and beyond when she learned one of our group was diabetic and needed to eat. Oh and the pool lifeguard and staff went above duty as well when I cut my foot. Some thoughts for management on improving the experience: The steak restaurant was sub-par. Food was cold and not really good. Put guacamole out at every meal in the buffet! Replace the broken chairs at the beach.

  • tina t : Vancouver
Amazing family vacation! Highly recommend it for your next visit!

We stayed at the Dreams Riviera Cancun Resort from Nov 28- Dec 5, 2016. It was amazing! 7 days is NOT enough! Upon our arrival, we were greeted with cold champagne and a refreshing towel to wipe away the flight sweat lol. The bellmen smiled huge smiles and opened our car door and immediately helped us with our luggage. For transport, may I suggest Kalido Travel with Liam Dodd. Excellent prompt service. We had originally booked a van, but was picked up with a air conditioned SUV at no extra charge. The driver was really friendly and made us feel very comfortable.Check-in went quick and smooth. We are members of the Unlimited Vacation Club, so they really took care of everything for us. Had buyer's remorse when we first bought it a year ago. Now that we see the benefits, we ARE SO GLAD WE DID!!The rooms are very beautiful. We got room 1520, double beds with an oceanview. The closet was sufficent for all of our clothes. The water pressure is better than at home! I used the hot water at night and it was HOT. Room service is great, quick and always with a smile.The hotel grounds are very well manicured. There were always gardeners working on something. I thought the grass looked great, green as can be. However, the gardeners removed it and replaced it with even greener fresh grass! The World Buffet is very good. We ate there everyday for breakfast, one time for dinner. They have this really amazing green juice. Even my four year old loves it! The fresh pasta served at dinner is on point every time. The omelette lady in the mornings, she's incredible! I had the same omelette every morning for my duration there and as soon as she saw me she knew what I wanted, and the kid's as well! I'm so sad I didn't get her name. Big shout out to her!! The other fabulous staff there is Orlando and Oliver, the bellmen that took care of our luggage. Always smiling when we were in the lobby for drinks. Took the time to chat with us and asked how everything is.The two servers that made our trip memorable for us, and we were always looking for them everyday is EDHER and ANTONIO! You guys rock. You brought us everything we needed wherever we were, whether it's the beach or the pool, you made it happen. Except for that one time with the chicken wings on the beach Antonio lol. I'm just bugging you :)Overall, the hotel and beach is gorgeous. But the people there, made us feel like family. It was sad to go, but we're already planing our next vacation back for next year!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (unlimited international and domestic premium brand alcoholic beverages)
  • At least one 24 hour restaurant
  • Daily activities
  • Nightly entertainment
  • Windsurfing, sailing, kayaking, snorkeling
  • Water aerobics
  • Volleyball
  • Dance lessons
  • Euro-bungee, ocean trampoline, iceberg climbing wall
  • Diving clinic
  • Bicycles
  • Table games, ping-pong
  • Catamarans
  • Bocce ball, shuffle board
  • Weekly beach party
  • 486 Rooms
  • 8 restaurants
  • Coffee shop
  • Grill
  • 5 bars, including: Lobby bar, Beach bar and Swim-up bar 
  • 1 health bar
  • 3 Pools
  • Jacuzzis
  • Outdoor theatre in the middle of a multi level swimming pool 
  • Fitness Centre
  • Boutiques
  • Beauty salon
  • Meeting facilities
  • Water sports centre
  • Tour desk
  • Business centre
  • WiFi internet
  • Spa
  • Room service
  • Laundry and dry cleaning services
  • Concierge service
  • 24-hour front desk
  • Currency exchange

Premium Deluxe 

  • King size bed or two double beds
  • Lovely garden/tropical or ocean views
  • Indoor Jacuzzi
  • Private, furnished balcony or terrace
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Premium Deluxe with Plunge Pool

  • King size bed or two double beds
  • Lovely garden or pool views
  • Indoor Jacuzzi
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • Spacious, private terrace with plunge pool
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club 

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean and/or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club with Plunge Pool

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi and a plunge pool
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful garden/tropical or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Oceanfront Honeymoon Suite

  • King size bed 
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults 

Preferred Club Oceanfront Master Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 2 children

Preferred Club Oceanfront Governor Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Preferred Club Oceanfront Presidential Suite

  • Private bedroom with king size bed 
  • Seperate living area with seating
  • Seperate dining area with table for six
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access and personal palapa
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Restaurants

Bordeaux

  • A la carte for dinner
  • French 
  • Dress code is formal (long trousers, collared shirts and dress shoes for gentlemen)
  • Adults only

El Patio

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is casual (no sleeveless shirts for men)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Oceana

  • A la carte for breakfast, lunch (seasonal) and dinner
  • Seafood
  • Dress code is casual (no sleeveless shirts for men)

Portofino

  • A la carte for dinner
  • Italian/Mediterranean cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Grilled specialties
  • Dress code is casual (no sleeveless shirts for men)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • Late night snacks
  • International cuisine

Barefoot Grill

  • Poolside snacks and drinks

Coco Cafe

  • Coffee shop and Deli

Revive

  • Spa health bar

Bars

  • Barracuda Beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up pool bar
  • The Rendezvous lobby bar
  • Sugar Reef Pool bar

Kids Deal - Kids 3-12 years pay a special price when sharing a room with 2 adults.

For the Kids - 2 oversized kids pools and Explorer's Club for Kids, exclusively for children ages 3-12.

Dreams Riviera Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Steam room
  • Sauna
  • Beauty salon
  • Gym

Massages

  • Neck, shoulder and back massage
  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Mini facial
  • Exclusive deep cleansing facial
  • Post sun soothing facial
  • Myoxy Caviar facial
  • Elasto firm facial

Wraps

  • Water lily after-sun wrap
  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Manicure, pedicure
  • Hydrotherapy
  • Makeup
  • Hair removal
  • Hair styling

Honeymoon Bonus - Welcome letter, Plate of tropical fruit, One bottle of champagne, Champagne breakfast in bed (Reservations must be made in advance with guest service) and Special turn down service. Proof of marriage is required upon check-in. Honeymoon Bonus must be requested at the time of booking.

Wedding Packages available - Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307 Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.