Dreams Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Good resort with plenty of options with regards to activities and food. There are lots of activities to do around this resort, making it perfect for kids. Please note that Dreams Riviera Cancun does have the reputation of hosting many weddings during peak seasons (Lots of groups will be staying at the resort).


Overview
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, lush tropical gardens and a palm-studded beach, each room features a unique octagonal design. A wealth of amenities, gourmet restaurants, chic bars and lounges provide guests with a variety of a la carte dining options.

Location: 25 km from Cancun Int'l Airport.

Highlights
  • 24 hour dining options
  • Three swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • declan965 :
fabulous holiday/resort

this is a late review but trust the info provided will help would be travellersgreeted with a refreshing facecloth courtesy of bellboy Antonio was welcome after a long transatlantic flight, check-in with champagne was efficient, although we did manage to miss a meet and greet invite for the next dayThe room was spotless clean and comfortable,Antonio took care of our luggage and gave us a quick rundown of the roomRestaurantsThe food was high quality,exellent choice and always enjoyed, favourite dining was at world cafeA special mention to Santos,Armando and Cindy who looked after us like family at the world cafe, their attention to detail was excellent,Manuel and co. at the Asia restaurant were also razor sharp an engaging,we did loose the Oceana during our stay due to renovation, it was missedFacilitiesOn-site facilities were quite goodBeachlovely sandy beach with plenty of room, shelter and sun loungers,we spent the vast majority of our time here ,a big shout out to all the bar staff at the Baracuda swing bar too may to mentionI like the ocean but the seaweed wouldnt be for everyone,bear in mind this is mother nature at work and resort staff done an exellent daily battle to keep it under controlAlso note my disappointment with HUMANS for the persistent amount of plastic rubbish washing up on the beach,te resort have no control over this at all but should be duly noted by all the inhabitants of the planetLong walks on the sandy beach were enjoyed every day,SecurityResort security deserves mention, low key, always there in the background quietly paying attention Into week two i was ill and the beach security and swing bar staff noticed i was missing and enquired with my wife if all was well, very sharp pity we can't remember all the names concernedPools We didn't use the pools but they were all immaculate clean and always busyNote the minor disruption during constructionWeatherAlways enjoyed no matter what, tropical storms with rain were all part of the experienceMost fun was the night time electrical storm,standing in the ocean with rain pelting down on me while my wife sheltered under a beach umbrella and drinking champagne at the Baracuda swing bar while rain is blown through by the strong winds FAB!! You have to love mother natureStaffTop marks to beach security who always kept an eye while i regularly went ocean swimming to the first aid staff who took care of my wifes nasty broken finger nail, all staff were superb

  • Helen S : Rugby
Mainly for wedding parties and young children

Check in procedure was really good as part of the privilege package, you are taken to a separate ‘Club ‘ area which we used a number of times during the stay. The room was an ocean view which was lovely, super king bed and comfortable for our stay.As ever never enough coat hangers ! The view was also overlooking the main area of the hotel which did become very noisy when wedding receptions were happening, however they did stop at around 23.00. Which leads me onto the weddings, the first few days there were at least 3 weddings a day, the ceremonies happened on one of 3 locations on the beach. If you happen to be sitting in the wrong area or too close you had to move which if you are relaxed and chilled on the beach it could be frustrating. I fully understand that the wedding party do not want their day spoilt by non guests being too close but to be honest if you get married in this way you cannot expect privacy. We really felt this hotel is mainly about weddings and family which means we would not go back as a couple. This is the only reason though as the staff were lovely. Food in the main was good and the shows were pretty good. The 5 restaurants were easy to get into and the only one you needed to book for was the Asian. This is a great experience though as they have 2 stations with a number of seats round it and they cook your food in front of you. There was work going on to rebuild on of the resturants by the beach,this was at times noisy, one morning they started work at 0645 which is not so good, other than that it really didn’t impact too much.The beach area was nice and was kept clean and there were always enough beds to sit on. There is a main area by reception which was very busy at all times and we tended to avoid as there were a lot of large groups. So in summary as a couple I think there are better hotels but we still had a great time and adapted to the different circumstances, the Club facilities are well worth it for the quieter bar to sit in and take advantage of the nice bite size snacks available,you can also go for breakfast

  • HawaiiFishing : Titusville, Florida
Great Resort

Beautiful facilities and just an extremely friendly staff. French restaurant was the best and the Mexican and Italian were close seconds. Upgraded to Preferred Club and it was well worth it. Private beach area, lounge, and great view. Took a snorkeling trip through nearby business and it was great as well. Highly recommend this resort!!!

  • Anne Marie K : Dublin, Ireland
Amazing hotel

Absolutely incredible hotel!! lying on the hammocks on white sandy beach was paradise. The food in all of the 9 restaurants were outstanding and they had such a variety of food. Each restaurant has a different theme and the decor gives the feeling of elegance. I would suggest a little more hot food options for younger children in the buffet restaurant. 24 hour room service was perfect for our first night as we arrived late and were only fit for bed. Pool areas were clean and constantly maintained. Rooms were cleaned daily and turn down service in the evening was a nice touch. The room was lovely but it would of been nice if they had family rooms as we were there with our two children and everything is in the one room open bath etc so no privacy but still lovely nevertheless. We had the upgraded plunge pool which was nice , our girls got use out of it in the evenings. There are weddings daily but rarely disturb other hotel guests. I would be concerned at the amount of staff that have access to rooms -cleaners , mini bar stock up , turn down service and then on our last day I returned to our room to find two security in our room fixing our phone which we had said we didn’t need fixing as we were leaving that day. So use the safe provided! The night time evening entertainment starts with at 8.30 with a family show and then some music in the lobby . These were both good but not fantastic and it would be better if they extended these as entertainment finishes around 11. I’m saving the best til last and that is the entertainment team! I wanna give a big shout out to Andy Carlos Joseph Lizzy and Leslie who work their butts off to entertain all the guests from morning to night . They do an amazing job and they are all up for some fun. They made our holiday so much fun! They would be one of the reasons we would definitely return to this hotel. I would highly recommend the dreams riviera 👍👌👌

  • Bzulu : Lakeville, MN
Typical AI, with lots of weddings and kids

Nice amenities, pleasant grounds. Wedding celebrations sometimes close areas to other guests, which can be inconvenient. Sometimes loud music by pool. Hallway noise can be bothersome late. Standard buffet fare, not too overwhelming. The outdoor grills serve decent burgers. Room service available at no extra cost. Nice. French restaurant food above average, very small portions. Wine selections from wine list not included in all-inclusive. Pricey. Ie, Louis Martini cab for $120, and that is USD. 12 bucks in US. Room comfey, plunge pool freezing. Lots of kids. Quite a few older kids as well. All in all, a pleasant stay but if you are looking for tranquility all quadrants you might be disappointed.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily plus snacks
  • All drinks (unlimited international and domestic premium brand alcoholic beverages)
  • At least one 24 hour restaurant
  • Daily activities
  • Nightly entertainment
  • Windsurfing, sailing, kayaking, snorkeling
  • Water aerobics
  • Volleyball
  • Dance lessons
  • Euro-bungee, ocean trampoline, iceberg climbing wall
  • Diving clinic
  • Bicycles
  • Table games, ping-pong
  • Catamarans
  • Bocce ball, shuffle board
  • Weekly beach party
  • 486 Rooms
  • 8 restaurants
  • Coffee shop
  • Grill
  • 5 bars, including: Lobby bar, Beach bar and Swim-up bar 
  • 1 health bar
  • 3 Pools
  • Jacuzzis
  • Outdoor theatre in the middle of a multi level swimming pool 
  • Fitness Centre
  • Boutiques
  • Beauty salon
  • Meeting facilities
  • Water sports centre
  • Tour desk
  • Business centre
  • WiFi internet
  • Spa
  • Room service
  • Laundry and dry cleaning services
  • Concierge service
  • 24-hour front desk
  • Currency exchange

Premium Deluxe 

  • King size bed or two double beds
  • Lovely garden/tropical or ocean views
  • Indoor Jacuzzi
  • Private, furnished balcony or terrace
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Premium Deluxe with Plunge Pool

  • King size bed or two double beds
  • Lovely garden or pool views
  • Indoor Jacuzzi
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • Spacious, private terrace with plunge pool
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club 

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean and/or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club with Plunge Pool

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi and a plunge pool
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful garden/tropical or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Oceanfront Honeymoon Suite

  • King size bed 
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults 

Preferred Club Oceanfront Master Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 2 children

Preferred Club Oceanfront Governor Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Preferred Club Oceanfront Presidential Suite

  • Private bedroom with king size bed 
  • Seperate living area with seating
  • Seperate dining area with table for six
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access and personal palapa
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Restaurants

Bordeaux

  • A la carte for dinner
  • French 
  • Dress code is formal (long trousers, collared shirts and dress shoes for gentlemen)
  • Adults only

El Patio

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is casual (no sleeveless shirts for men)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Oceana

  • A la carte for breakfast, lunch (seasonal) and dinner
  • Seafood
  • Dress code is casual (no sleeveless shirts for men)

Portofino

  • A la carte for dinner
  • Italian/Mediterranean cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Grilled specialties
  • Dress code is casual (no sleeveless shirts for men)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • Late night snacks
  • International cuisine

Barefoot Grill

  • Poolside snacks and drinks

Coco Cafe

  • Coffee shop and Deli

Revive

  • Spa health bar

Bars

  • Barracuda Beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up pool bar
  • The Rendezvous lobby bar
  • Sugar Reef Pool bar

Kids Deal - Kids 3-12 years pay a special price when sharing a room with 2 adults.

For the Kids - 2 oversized kids pools and Explorer's Club for Kids, exclusively for children ages 3-12.

Dreams Riviera Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Steam room
  • Sauna
  • Beauty salon
  • Gym

Massages

  • Neck, shoulder and back massage
  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Mini facial
  • Exclusive deep cleansing facial
  • Post sun soothing facial
  • Myoxy Caviar facial
  • Elasto firm facial

Wraps

  • Water lily after-sun wrap
  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Manicure, pedicure
  • Hydrotherapy
  • Makeup
  • Hair removal
  • Hair styling

Honeymoon Bonus - Welcome letter, Plate of tropical fruit, One bottle of champagne, Champagne breakfast in bed (Reservations must be made in advance with guest service) and Special turn down service. Proof of marriage is required upon check-in. Honeymoon Bonus must be requested at the time of booking.

Wedding Packages available - Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307 Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.