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Dreams Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Good resort with plenty of options with regards to activities and food. There are lots of activities to do around this resort, making it perfect for kids. Please note that Dreams Riviera Cancun does have the reputation of hosting many weddings during peak seasons (Lots of groups will be staying at the resort).


Overview
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, lush tropical gardens and a palm-studded beach, each room features a unique octagonal design. A wealth of amenities, gourmet restaurants, chic bars and lounges provide guests with a variety of a la carte dining options.

Location: 25 km from Cancun Int'l Airport.

Highlights
  • 24 hour dining options
  • Three swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • tjsketch :
Place was beautiful

I would recommend to everyone place was very clean and very beautiful we went to this place just to see how it was and it was great the only down fall was the mini refrigerator they don’t stock it right

  • jenniferaN4091JR :
Wedding and Vacation - AMAZING!!!!

Dreams was a fantastic resort!! We had our wedding here and could not have been happier with how everything turned out!!! The ceremony was gorgeous, the reception was fantastic, the food was great!! All of our guests were thrilled with the rooms and the service! Everything was top notch and I would recommend Dreams to any bride looking for a stress free, beautiful destination wedding!!

  • Cashton10 : Atlanta, Georgia
An almost perfect smaller All-Inclusive vacation spot

Third time in Mexico and this was by far my favorite resort. What we liked:Rooms, landscaping and entire resort was beautiful and well maintained. Restaurants did not require a reservation except the Japanese one (which was amazing)Everyday they grilled something in the middle of the pool area Bartenders and wait staff were super friendly and helpfulSelection of drinks, especially liquor. More than any place I have seen, not just the cheap stuffPool entertainment staff were great at getting people involved in activities and making everyday fun. Christian was the man! What we didn't like: The timeshare they kept pushingThe spa people near the lobby would harass you dailyResort credits could not be used all at once and couldn't combine it with any other deals. You essentially get the same deals without the resort creditsThe pool bartenders were absolutely horrible. Rude and slow. Hector and short partner need to be moved to other areas of the resort. I will definitely return to this resort in the future. Thank you Dreams Riviera!

  • Gabriela P : State of Rio de Janeiro
Wedding Riviera Cancun

We love the experience at the Resort, we were surprised by the excellent service provided in receiving their guests in a very kind and welcoming way. They offered us help at all times when I needed it and we were always very well attended, apart from being a luxury hotel, having welcoming people is the most important thing, in my opinion. Natália del Olmo met us as a wedding coordinator in a patient and kind manner which made us very satisfied with everything. All this makes us want to return to be guests of the hotel for our anniversary.

  • lindasueb2015 : Stone Mountain
Escaping Hurricane Irma

Dreams Riviera is a beautiful facility!!!!!The Lobby is grand with a impressive walkway leading the way to explore the property. The beach was very nice, walkable and extremely clean. Our room was perfect: a spectacular pool/oceanfront view. The restaurants unique decor was delightful. Most menus were negotiable to your satisfaction 😀. The public restrooms in the lobby were gorgeous.Its obvious that the "ground team" takes pride in the upkeep and appearance of this picturesque property. The cleanliness of Dreams left a vivid and lasting impression as I reflect on our visit.It's unfortunate the "Preferred Club" concierge service team didn't embody the same pride or high standards. Most felt rushed, were unprofessional , unconcerned and just appeared "down right" non caring.Attention to "Small" details make happy loyal members. As UVC members we didn't feel welcome and I wondered if the Resort concierge and the VIP services even discuss our arrival 🤔. Did they miss the meeting ... "We're Members" 🤷🏽‍♀️. As a Unlimited Vacation Club member.... I was disappointed and wanted to speak with an AMReorts executives to share my initial guest experience about Dreams Riviera's "Preferred" concierge team. The Unlimited Vacation Club VIP services were just all smiles. No welcoming banner or champagne on arrival to our room. After speaking with one of our VIP concierge representatives their was an excuse. The banner never arrived; however, we received a beautiful fruit tray along with a bucket of chilled champagne/glasses on ice the following evening. Nice gesture but lost opportunity.-Our housekeeper efforts were not impressive. Just performed the basic; but the room was clean.-The minibar service was hit or missed even after selections were made known. -In room dining wonderful staff. -Carlos the facility operator was friendly, helpful and pleasant with every call.This being said our overall visit was enjoyable thanks to many of Dreams Riviera team members that provided outstanding services during our stay. Special thanks:*The Bellmen provided excellent Customer service with smiles on arrival, during and upon leaving the property: Antonio Solis, Angel and Ulises Coco's: Angelica (our "ice cream lady") we love herBarefoot grill/Coco: Charlie (Carlos) from England 😂😂😂. extremely friendly and entertaining *Sugar Reef BarBartender: William (Willie) excellent "Appleton Rum daiquiri" and a "great" dancer 😂Beach service: Roberto Baak was a "gem" and we never had to look for himBeach concierge: Victor always smiling and providing outstanding service at "Preferred " area cabanas*Oceans Restaurant::Liu (manager?) for her professionalism and wonderful service. Extremely attentive: Ignacio Tuk (server) happy and efficient: Lastly, as guest we write about our experiences with those we are engaged with during our stay and not those who make the magic happens on the late night/early morning shift while we sleep.I awakened before sunrise each morning to open my curtains to find people moving in the dark preparing the property for the day. I remain impress with the hardworking group of employees who maintained this property, prep/cook the food, launders, clean the pools, remove seaweed from the beach and place fresh rolled towel on the loungers to list a few.I was fortunate to meet several soft spoken young men who made the magic happen every day before we started our day. *Property Maintenance (grounds keepers):Ismael, Santiago and Daniels Kudos to their Supervisor Miguel I loved the property and would definitely return. There are so many helpful and happy employees. 😎

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (unlimited international and domestic premium brand alcoholic beverages)
  • At least one 24 hour restaurant
  • Daily activities
  • Nightly entertainment
  • Windsurfing, sailing, kayaking, snorkeling
  • Water aerobics
  • Volleyball
  • Dance lessons
  • Euro-bungee, ocean trampoline, iceberg climbing wall
  • Diving clinic
  • Bicycles
  • Table games, ping-pong
  • Catamarans
  • Bocce ball, shuffle board
  • Weekly beach party
  • 486 Rooms
  • 8 restaurants
  • Coffee shop
  • Grill
  • 5 bars, including: Lobby bar, Beach bar and Swim-up bar 
  • 1 health bar
  • 3 Pools
  • Jacuzzis
  • Outdoor theatre in the middle of a multi level swimming pool 
  • Fitness Centre
  • Boutiques
  • Beauty salon
  • Meeting facilities
  • Water sports centre
  • Tour desk
  • Business centre
  • WiFi internet
  • Spa
  • Room service
  • Laundry and dry cleaning services
  • Concierge service
  • 24-hour front desk
  • Currency exchange

Premium Deluxe 

  • King size bed or two double beds
  • Lovely garden/tropical or ocean views
  • Indoor Jacuzzi
  • Private, furnished balcony or terrace
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Premium Deluxe with Plunge Pool

  • King size bed or two double beds
  • Lovely garden or pool views
  • Indoor Jacuzzi
  • Complimentary mini-bar refreshed daily
  • Full marble bathrooms with jetted aromatherapy whirlpool bathtub 
  • Luxury bath amenities
  • Air conditioning with individual climate control
  • Satellite TV
  • Sound system with in-house music channels
  • CD/DVD player
  • In room safe
  • Coffee maker
  • Spacious, private terrace with plunge pool
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club 

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean and/or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club with Plunge Pool

  • King size bed or two double beds
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi and a plunge pool
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful garden/tropical or pool views
  • King room: Up to 2 adults and 1 child
  • Double room: Up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Oceanfront Honeymoon Suite

  • King size bed 
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults 

Preferred Club Oceanfront Master Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with outdoor Jacuzzi
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 2 children

Preferred Club Oceanfront Governor Suite

  • Private bedroom with king size bed 
  • Seperate living area with sofa bed
  • Seperate dining area with kitchenette
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Preferred Club Oceanfront Presidential Suite

  • Private bedroom with king size bed 
  • Seperate living area with seating
  • Seperate dining area with table for six
  • Indoor Jacuzzi
  • Spacious, private terrace with plunge pool and outdoor Jacuzzi
  • Direct beach access and personal palapa
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Concierge service
  • Private beach section with waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors served in the lounge
  • Preferred location with beautiful ocean front views
  • Up to 2 adults and 2 children or up to 3 adults and 1 child

Restaurants

Bordeaux

  • A la carte for dinner
  • French 
  • Dress code is formal (long trousers, collared shirts and dress shoes for gentlemen)
  • Adults only

El Patio

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is casual (no sleeveless shirts for men)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Oceana

  • A la carte for breakfast, lunch (seasonal) and dinner
  • Seafood
  • Dress code is casual (no sleeveless shirts for men)

Portofino

  • A la carte for dinner
  • Italian/Mediterranean cuisine
  • Dress code is casual elegance (long trousers and T-shirts with sleeves for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Grilled specialties
  • Dress code is casual (no sleeveless shirts for men)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • Late night snacks
  • International cuisine

Barefoot Grill

  • Poolside snacks and drinks

Coco Cafe

  • Coffee shop and Deli

Revive

  • Spa health bar

Bars

  • Barracuda Beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up pool bar
  • The Rendezvous lobby bar
  • Sugar Reef Pool bar

Kids Deal - Kids 3-12 years pay a special price when sharing a room with 2 adults.

For the Kids - 2 oversized kids pools and Explorer's Club for Kids, exclusively for children ages 3-12.

Dreams Riviera Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Steam room
  • Sauna
  • Beauty salon
  • Gym

Massages

  • Neck, shoulder and back massage
  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Mini facial
  • Exclusive deep cleansing facial
  • Post sun soothing facial
  • Myoxy Caviar facial
  • Elasto firm facial

Wraps

  • Water lily after-sun wrap
  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Manicure, pedicure
  • Hydrotherapy
  • Makeup
  • Hair removal
  • Hair styling

Honeymoon Bonus - Welcome letter, Plate of tropical fruit, One bottle of champagne, Champagne breakfast in bed (Reservations must be made in advance with guest service) and Special turn down service. Proof of marriage is required upon check-in. Honeymoon Bonus must be requested at the time of booking.

Wedding Packages available - Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307 Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.