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El Dorado Casitas Royale

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Amazing 5-star resort that boasts amazing hotel grounds and is notable for their top-notch, attentive and friendly guest services. This is a go-to destination for anyone wanting R&R at the resort grounds and the option to experience the Riviera Maya nightlife.


Overview
El Dorado Casitas Royale is following in the steps of their sister resort, El Dorado Royale, having implemented their signature Gourmet Inclusive concept here as well. Cuisine is superb! All 280 rooms are suites, with lovely decor and romantic 4 post beds and all are just a few steps from the beach. El Dorado Casitas is waiting for you in the heart of Riviera Maya.

Location: Located on the beach just a 15 minute drive from Playa Del Carmen and 30 minutes from the airport.

Highlights
  • Room service 24 hours a day
  • Free WiFi throughout the hotel
  • Awarded with the "AAA Four Diamond Award"
  • Thirteen swimming pools
  • Adults-only
  • "Naay Spa"

tripadvisor Traveler Reviews
  • 2aprilcottage : Nottinghamshire, United Kingdom
paradise

Having just returned today from a fantastic holiday. The staff and the cleanliness is excellent. The pool and bar service was great. The only criticism we have, and it is the only one, is could there please be more lighting in the rooms and some of the restaurants (especially the Asian one). The service from Luis and Tristan was excellent, especially the attention they gave to our 30th wedding anniversary. It was nice not to have to worry about availability of sun beds. We will definitely be returning.

  • Nicole H : Denver, Colorado
Our fifth time at this resort

Great property with a variety of restaurants, pools, activities to keep everyone happy. We have stayed in many of the various levels of accommodations and the Casitas are worth the extra money. I would suggest a second floor casita as you get more privacy. The staff is wonderful and always available to answer questions. Our only problem was the large wedding groups who took over the pool outside our casita and were loud.

  • Krissia M : San Diego
Would come back again in a heartbeat

Compared with other Riviera Maya resorts, El Dorado Royale doesn't have a flashy big entry way. On the contrary, it's a rather nondescript entrance to the resort yet once you arrive at the lobby you are quickly awed. As honeymooners, and I'm sure any other type of guest, we were greeted by a warm and hospitable bell man who gave us champagne while preparing to take us to our room. The entire resort is beautiful and immaculately maintained. I can tell they keep high standards here, and I even witnessed one worker cutting the grass at least an inch away from the sidewalk in order to give it a more trimmed look. I think that is what has made El Dorado stand out: warm and friendly service, and a feeling that you're staying in a place where your happiness and relaxation really are the goals and intent of the staff.In terms of our room, we had a top-floor infinity pool casitas suite which is only one below from the presidential suites, aka the nicest room you can get at the resort. One of my favorite features was the outdoor shower which my husband and I utilized quite often after our ocean or cenote swims. We picked this room because we didn't want to have to choose between a jacuzzi tub or a private plunge pool so we were more than pleased that we were able to get both in one suite. I was drawn to El Dorado before I even flew into Mexico (my husband and I's first time in Riviera Maya), due to the beachhut architecture. I wanted to feel like I was on vacation so did not want to stay in modern, contemporary suites. Here El Dorado fulfilled this criteria including having numerous "Bali" like beds along the beach for lounging. Some reviewers have complained about the concrete blocks in the water. I on the other hand commend the resort for their commitment to sustainability as those blocks serve as artificial reefs to encourage the growth of reef and wild life. Yes there isn't quite a lot of room to swim at the ocean, but the water is still clear, warm, and offers plenty of room to splash around.As stated since it was our first time in the Riviera Maya we booked all day activities during the first three days of our stay before flying in. This was a mistake since the resort really is meant to be an oasis, and a type of resort where leaving is optional as there is already plenty to do. Since we also had one of the nicest rooms, the tours we booked left less time for us to enjoy our room. Overall we enjoyed our stay and have already decided to come back again!

  • 897manuel :
service was awesome

Beach butler at casitas Jorge Sanches on section 30 was doing two areas at once. His attention to detail and professional,and friendly attitude was fabulous. The restaurants were awsume.The casitas are worth any price. The con

  • newmchugh : Chicago, IL
Absolute Paradise

We have been to about 8 all-inclusives in various parts of Mexico and the DR, including 2 other adults-only. This resort by far out shined all others. We stayed in November 2016 (I am a little late on the review) for our 10-year anniversary and given the amazing experience, I still felt compelled to write a review. The food at this resort was the best we had encountered at an all-inclusive. We liked the variety, presentation and taste for all meals. We still dream of the wraps from the 3100 section pool area (can't remember the name!). Everything was fresh and had flavor. Our room was situated in an amazing location (Room 3036). We were steps from the beach out the front door and also really enjoyed out swim out area. I would read from my chair in the shallow part of our swim out and still be served drinks. We were also very close to the swim up bar. What I loved about the Casitas is the ability to befriend those in your section. We met the most amazing people from all over the US and Europe - and would see them daily. We ended up going to dinner and hanging out at night with these new friends. You have the ability to be sociable should you choose and also have the ability to have privacy, which was really special. The only thing I could have requested was a variety of music at the swim up bar - only because I love music. The bartender tried to connect my phone but it didn't work. The sunrises were amazing. I would catch them daily and relax on the beach bed. I would also run along the beach on the path in the morning - which was so incredibly beautiful. I utilized the gym and also attended a wonderful Zumba class. The amenities were fantastic. I also can't say enough good things about the staff. Everyone was so hardworking and helpful. They take pride in their work and are always smiling. They are very deserving of tips and are extremely gracious. I know some resorts have concerns of theft. We left things out all the time in our room and had no worries. The room was also the best I have encountered. We adored the indoor and outdoor showers. What was great about these was getting ready in the evening for dinner. We would be hanging out in the hot tub until the last possible moment, usually drinking beer from the mini bar and socializing, and then run in to get ready for our dinner reservations. He would shower in one, I in the other, and boom - quickly ready for dinner. The beds were comfy, jacuzzi also wonderful, and rooms very spacious. I can go on and on - but I think the above sums up the main points of the resort. We can't wait to go back. I would recommend this resort (or even the El Dorado Royale should your budget be less) to anyone looking for an amazing couples (honeymoon, anniversary, etc) or girlfriend experience. We were planning on going into Playa but couldn't bear to leave the resort! We are returning to Mexico this summer - however kids - so EDCR is not an option - but hopefully we can return in 2018. In the mean time - we are recommending this resort to all our family and friends who are looking at some adult time away in paradise. One final note - if you are going for an anniversary or honeymoon, bring a copy of your marriage certificate for some special treatment. They really take care of their guests!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Gourmet daily buffet or a la carte breakfast, lunch and dinner
  • Gourmet bites
  • 24 hr. room service
  • Unlimited domestic and select international premium brand drinks (9am-2am)
  • In room mini-bar (stocked with beer, water, soft drinks, refilled daily) 
  • Daily & nightly entertainment
  • Use of sauna
  • Turkish baths
  • Gym
  • Bicycles
  • Shopping tours to Cancun and Playa del Carmen
  • Paddle boats
  • Kayaks
  • Snorkeling
  • Scuba lesson in pool
  • Day & night tennis at el Dorado Royale
  • Access to all facilities at the El Dorado Royale
  • 205 rooms
  • A total of 169 casitas
  • 10 restaurants
  • 15 Bars including swim-up bars
  • 13 swimming pools
  • Shops
  • Beauty salon
  • Spa facilities
  • Gym

Casita Suite includes:

  • Spacious, with 1 king size bed
  • 2 Storey building
  • Private swimming pool
  • Private outdoor shower
  • A/C
  • DVD & CD player, DVD library
  • Satellite TV
  • Phone
  • In-room safe
  • Mini bar (stocked with water, soft drinks & beer)
  • Bathroom with shower
  • Upgraded amenities kit
  • Oversize balcony or patio, furnished
  • Max. occupancy 2 people

Individual Casita Suite

  • Spacious, with 1 king size bed
  • One bedroom
  • Jacuzzi
  • Private outdoor shower
  • A/C
  • DVD & CD player, DVD library
  • Satellite TV
  • Phone
  • In-room safe
  • Mini bar (stocked with water, soft drinks & beer)
  • Bathroom with shower and bathtub
  • Upgraded amenities kit
  • Oversize balcony or patio, furnished
  • Max. occupancy 2 people

Swim-up Casita Suite

  • Spacious, with 1 king size bed
  • 2 Storey building
  • Private swimming pool
  • Private outdoor shower
  • A/C
  • DVD & CD player, DVD library
  • Satellite TV
  • Phone
  • In-room safe
  • Mini bar (stocked with water, soft drinks & beer)
  • Bathroom with shower
  • Upgraded amenities kit
  • Water-mirror balcony
  • Swim-up suite connected to the Lazy River
  • Max. occupancy 2 people

Infinity Pool Casita Suite

  • Spacious, with 1 king size bed
  • 2 Storey building
  • Private infinity pool
  • Private outdoor shower
  • A/C
  • DVD & CD player, DVD library
  • Satellite TV
  • Phone
  • In-room safe
  • Mini bar (stocked with water, soft drinks & beer)
  • Bathroom with shower
  • Upgraded amenities kit
  • Oversize balcony or patio
  • Max. occupancy 2 people

Infinity Pool Swim-up Casita Suite

  • Spacious, with 1 king size bed
  • 2 Storey building
  • Private swimming pool with direct access to Lazy River
  • Palapa (thatched roof)
  • In-suite Jacuzzi
  • Private outdoor shower
  • A/C
  • DVD & CD player, DVD library
  • Satellite TV
  • Phone
  • In-room safe
  • Mini bar (stocked with water, soft drinks & beer)
  • Bathroom with shower and bathtub
  • Upgraded amenities kit
  • Oversize balcony or patio, furnished
  • Max. occupancy 2 people

Studio Presidential

  • 1 king bed
  • Minibar
  • Liquor cabinet
  • Welcome fruit basket and champagne
  • Butler service
  • Upgraded in-room entertainment
  • Bike rental
  • Satellite TV
  • Phone
  • Terrace or balcony
  • Safe deposit box
  • Heater
  • Bathroom amenities
  • Jacuzzi
  • A/C
  • Max. occupancy 2 people

Studio Presidential Swim-up Suite

  • 1 king bed
  • Minibar with premium beverages
  • Liquor cabinet
  • Welcome fruit basket and champagne
  • Butler service
  • Private pool connecting to the Lazy River
  • Upgraded in-room entertainment
  • Bike rental
  • Satellite TV
  • Phone
  • Terrace or balcony
  • Safe deposit box
  • Heater
  • Bathroom amenities
  • Jacuzzi
  • A/C
  • Max. occupancy 2 people

One Bedroom Presidential Casita Suite

  • Oceanfront
  • Oversized terrace
  • Private swimming pool
  • Beach palapa
  • Outdoor bed
  • Dining table
  • One exclusively prepared dinner
  • Living room with Plasma TV
  • Premium liquors
  • Espresso machine
  • Minibar with premium snacks
  • Microwave oven
  • Blender
  • Board games
  • Snorkel equipment
  • Bicycles
  • Bathrobes
  • Amenities
  • DVD player
  • Butler 
  • Shuttle service within facilities
  • Pillow menu
  • Hammock
  • Max. occupancy 2 people

Restaurants

D'italia

  • A la carte for dinner
  • Italian
  • Dress code is causal elegance (long trousers and collared shirts for men)

Fuentes

  • Dinner and show
  • Closed on Sundays
  • Dress code is casual elegance

Jo Jo's Caribbean Seaside Grill

  • A la carte for breakfast, lunch and dinner
  • Caribbean/seafood
  • Dress code is casual elegance

Kampai 

  • A la carte for lunch and dinner
  • Asian-fusion
  • Dress code is casual elegance

Cocotal

  • A la carte for breakfast and dinner
  • International cuisine
  • Dress code is casual elegance for dinner

La Isla

  • A la carte for breakfast, lunch and dinner
  • International cuisine
  • Dress code is casual elegance for dinner

Rincon Mexicano

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is casual

Santa Fe Grill

  • A la carte for breakfast and dinner
  • Mexican
  • Dress code is causal elegance for dinner

Spot

  • A la carte for breakfast and lunch
  • Swim-up bar
  • Gourmet
  • Dress code is casual

Gourmet Corners

  • Selection of snack bars including pizzeria, sandwiches, health bar and grilled specialties
  • Open for breakfast (health bar) and lunch
  • Casual dress code

Bars

  • Las Guacamayas
  • Martinis Lobby Bar
  • Bellinis Bar
  • Beach Bar
  • Gaviotas Seashore Bar
  • Swim Up Bar La Isla
  • Swim Up Bar Pericos
  • Swim Up Bar Papagayos
  • Swim Up Bar Pelicanos
  • Swim Up Bar Colibri
  • Swim Up Bar Quetzal
  • Swim Up Bar Spot
  • Swim Up Bar Faisanes
  • Swim Up Bar Albatros
  • Swim Up Bar Tucanes 

El Dorado Casitas Royale offers the following Naay Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Beauty salon
  • Steam room 
  • Gym

Massages

  • Full body relaxing massage
  • Full body deep massage
  • Back massage
  • Stress relief massage
  • Holistic hot stone massage
  • Thai massage
  • Essence aroma massage

Facial Treatments

  • Sports facial for men
  • 'Naay' refreshing facial
  • After sun facial
  • Anti ageing facial
  • 02 awakwening facial
  • The Cure deep cleansing facial

Wraps

  • Dorado cocktail seaweed wrap
  • Jasmine oil and aloe vera wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Make up


Wedding Bonus - Free "Sweet Wedding Package", when you book a Casita Suite category or higher, minimum 7 nights stay, plus minimum of 5 rooms booked in any category for a minimum stay of 3 nights or more. Wedding package must be reserved at least 30 days in advance. Package inclusions subject to change without notice. Book and arrange wedding package directly with hotel. Email: weddings@eldorado-resort.com

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Casitas Royale
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Casitas Royale, by Karisma
Km 45, Carretera Cancun-Tulum, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.