El Dorado Maroma

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Our Opinion

The El Dorado Resorts are an amazing group of resorts for those looking for a quiet and tranquil place to relax. The resort is surrounded with the beautiful landscape of Cancun and there are rooms that are fashioned with swim up suites. The resort boasts incredible service and polite staff. There are also plenty of a la carte restaurants that not only have a great selection of food, but service as well. A great option for couples wanting a quiet place to relax.


Overview
With only 128 rooms, this intimate hotel is located right on Maroma Beach, considered to be one of the best beaches in the world. El Dorado Maroma has all the ingredients for an authentic and luxurious Mexican vacation experience. It caters to couples looking for an active vacation, personalized service, exquisite cuisine, and unforgettable adventures.

El Dorado Maroma is now home to the Palafitos - The first overwater bungalows in the Riviera Maya!

Location: Located directly on Maroma Beach, 10 minutes from Playa del Carmen and 40-minute drive from Cancun International Airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Room service 24 hours a day
  • Awarded with the "AAA Four Diamond Award"
  • Three swimming pools
  • "Naay Spa"

tripadvisor Traveler Reviews
  • Dani S : Saint Louis, Missouri
Better 5 years ago but still had a great time

We had visited El Dorado Maroma 5 years ago and absolutely loved the place. This visit, however, left us nostalgic for the El Dorado Maroma of old. We still had a good time, enjoyed ourselves, and the facility but felt it had lost a bit of it's old charm. Moving on....THE BEST PART: The Entertainment staff!! Angel: He is ABSOLUTELY AMAZING! Great personality, remembered our names from day 1, very friendly and outgoing, always willing to stop and ask if we needed anything or wanted to join that days activities. He is very good at keeping people involved. One of my favorite things he did was the question of the day! A trivia question that required some thinking. Water aerobics was a blast! My muscles LOVED the workout!! (and I seriously needed it after being "lazy" for a few days). His humor is wonderful and quite funny! Another part of the entertainment staff is Giselle. SHE IS A FIRECRACKER!! Always energetic! She is very good at getting the word out about that nights entertainment. While we were there we saw the following shows: Anael, a singer in a band with her husband and one other man, who is WONDERFUL! Her voice is beautiful! She literally sang everything from AC/DC to Adele to Toto. She sings it all...and not like being at a 21 and up club. It is classy and beautiful.The Circus Show: ALL I CAN SAY ABOUT THEM IS: O....M....G!!!!! They are amazingly strong and talented!!! A MUST SEE!!!! The Fire Show: Another AMAZING event!! So much talent! Fernando Meir: An outstanding magician!! The Mayan Show: ABSOLUTELY WONDERFUL!!! Alex is another entertainment staff member who is outstanding at his job! We learned to Salsa with him and it was a blast! The rest of the entertainment team that mostly works behind the scenes are Omar and DJ Chris. You'll see and hear them during the shows but I think that they handle the set up and making sure that all will run smoothly. Other staff that showed great customer service were:Armando (beach area)Pedro Luis (beach area)Manuel (beach area)Karen (beach area)Salome (bar 24 area or wherever they needed someone to be)Rueben (waiter)Luis (waiter)There were more outstanding staff but THESE were the employees that were extremely wonderful!Our favorite dinner was the Japanese restaurant. We did not try Mio so cannot say anything about that. The buffet meals are great. You may hear or read negative reviews regarding the restaurant Lima-Limon but I have to say it was incredible. We had dinner there once and lunch another day. The food was really really good! Chef Gabriel does an exceptional job and the wait staff were extremely wonderful at explaining the menu if needed. Try it out before you decide against it! I am sure there is a lot more I could say but I am tired and wanted to get this typed up before I just didn't do it. If you have any questions you'd like to ask me, drop me a note. I'll respond! Angel, Giselle, Alex: I hope you guys read this! YOU ARE AMAZING!!! You have a great group. I hope you continue to utilize your talents and make your entertainment group the best there is!!

  • samste55 : Central Florida, Florida
Great Entertainment Team

From the moment we arrive everithing was fenomenal!The food is good, the Lima Limon was the best.But the best sensation was the kayak tour.Thankyou Alex, Angel, Omar,,Alberto, Giaelle and Dj Chris.

  • Paul D :
A beautiful quiet spot

Spent a relaxing week at Maroma Beach Resort Nov 28 to Dec 5. It is a most beautiful beach with sand as fine as salt. The food in each restaurant was outstanding with equal outstanding service. From Mio's to Lima Lemon each restaurant was excellent and a culinary delight. The employees, and everyone of them, had this welcoming attitude and simply couldn't do enough to make our stay an incredibly perfect vacation. You would have to travel far to find a spot as beautiful as Maroma Beach Resort. It's worth mentioning a few of the employees who went above and beyond to make us feel comfortable. Angel, Omar, Manuel the beach butler, Lorena to name a few.Maroma Beach Resort is truly a high quality vacation spot and one we will be revisiting soon. Thanks to all the great employees who MADE our vacation GREAT!

  • Nana22princesses : Toronto, Canada
Our second home

Just returned from our semi-annual visit to this beautiful resort. While the beach, grounds, rooms, etc are outstanding, it really is the staff who continue to ensure that we return year after year. Many of them have become like family to us. We did find that as a result of some changes in the staffing of some restaurants, perhaps the quality of the food has slightly declined and I question the Gourmet labelling in some instances. On a few occasions, food was returned as it was not thoroughly cooked. Room service was prompt as promised, hot and very tasty. The beach is amazing and the attention given by Manuel, Pedro Luis and Mr D leaves nothing to be desired. Pools were a little cold, but ocean water was beautifully warm. There is a new spa being built and will be an amazing addition once opened. We visited the new Palafitos (over water bungalows) and they are beautifully appointed, but very, very small and very, very expensive! Already booked for 2017!

  • Christine M : Saint Louis
Definitely returning

So as with many resorts, what made the place was the staff, their attention to service, willingness to go the extra mile, lovely positive attitude and enthusiasm. For example, we did not have great water pressure in our jacuzzi tub and so while we were at dinner several nights, out night Butler Aloxtli filled the tub for me while we were at dinner and even left candles. This is the best beach of the Karisma riviera resorts with plenty of room to walk. It's a smaller resort, so if you're looking for wild nightlife, pick a larger one, or take the $20 cab into town. One of the staff, I'll leave him nameless in case it's against policy took us to a local cenote on his day off. Incredible. The food at all the restaurants was fabulous. Pools are gorgeous. Building 12 is lovely, but not a great view unless you get a swim up suite.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte Breakfast, Lunch, and Dinner daily
  • Snacks
  • Room service included 24 hours a day
  • Unlimited domestic and international beverages
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Introductory scuba lesson in pool
  • Table tennis
  • Volleyball (beach)
  • Aerobics
  • Yoga
  • Sauna and steam baths
  • Daily activities
  • Nightly entertainment
  • Dance lessons
  • 128 rooms
  • 6 restaurants
  • 4 bars, including Swim up bars
  • 3 pools
  • Fitness Centre
  • Sauna
  • Beauty salon
  • Scuba diving centre
  • Water sports centre
  • Tour desk
  • Gift shop
  • Internet station (fee)
  • Room service
  • Laundry services
  • Shuttle service

Mi Hotelito Beachfront Suite

  • 1 king bed
  • Satellite TV
  • Terrace 
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Royal Suite

  • 1 king bed
  • Swim Up options available
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Studio

  • 1 king bed
  • Living room
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Villa

  • 1 king bed
  • Beachfront option with beach bed available
  • Living room and kitchen
  • Dining room
  • Satellite TV
  • Large terrace
  • Jacuzzi
  • Private pool
  • Pillow and aromatherapy menu
  • Marble bar with premium liquor
  • Outdoor shower
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Five Bedroom Villa

  • 3 king beds and 2 double beds
  • 2 storey villa
  • Living room, kitchen and dining room
  • Terrace with Jacuzzi
  • Private pool
  • 24 hour butler service
  • Executive chef
  • Groundkeepers
  • 24 hour security
  • On-call masseuse
  • Bathroom Amenities
  • A/C
  • Bathrobes
  • Minibar
  • Heater
  • Safe Deposit Box
  • Wake up call service 
  • LCD Flat Screen TV
  • Max. occupancy 10 people

Jacuzzi Junior Suite

  • 1 king bed or 2 double beds
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Marble top bathroom with double sink
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Infinity Pool Jacuzzi Suite

  • Garden and ocean view
  • Infinity pool
  • Outdoor shower
  • Satellite TV
  • Balcony or terrace with outdoor bed
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Swim Up Jacuzzi Suite

  • Swim Up suite with access to the lazy river
  • Satellite TV
  • Terrace with double bed and shower
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Honeymoon Suite

  • 1 king bed
  • Seperate living room
  • Private deck
  • Outdoor shower
  • Satellite TV
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Palafitos Overwater Suites

  • Ocean view
  • Glass-bottom floor
  • Private infinity pool
  • Direct ladder access to the ocean
  • "Aguas del Amor" outdoor shower
  • Indoor Jacuzzi for two
  • Oversized deck with wooden lounge chairs
  • Beach beds
  • Butler service
  • Overwater Spa access
  • Overwater Grill and Wine bar access
  • Customized beach picnics

Restaurants

Caribbean Grill Restaurant and Terrace

  • A la carte for dinner
  • Caribbean cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Kiyoko

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Lima Limon

  • A la carte for dinner
  • Peruvian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Mio Cuccina Italiana

  • A la carte for breakfast, lunch and dinner
  • Italian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Papitos Gourmet Beach Club

  • A la carte for breakfast and lunch
  • International cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Sabores

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Bars

  • Bar 24 beach bar
  • Chakay swim up bar
  • Mio swim up bar
  • Rick's lounge

El Dorado Maroma offers the following Naay Spa facilities and treatments:

Facilities

  • Massage rooms
  • Fitness centre
  • Beauty salon
  • Sauna
  • Steam room

Massages

  • Full body deep massage
  • Back massage
  • Thai massage
  • Hot stone massage
  • Moonlight beach massage
  • In room massage

Facial treatments

  • Deep cleansing facial
  • Soothing and hydrating facial
  • Age-defying facial
  • Facial for him
  • Refresher facial

Wraps

  • Chocolate wrap
  • Mayan body wrap
  • Seaweed wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

Bonus - Wedding and Honeymoon packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Maroma
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Maroma, a Beachfront Resort, by Karisma
Carretera Cancun-Tulum Km 55.3 Maroma beach, Playa Maroma, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.