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El Dorado Maroma

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

The El Dorado Resorts are an amazing group of resorts for those looking for a quiet and tranquil place to relax. The resort is surrounded with the beautiful landscape of Cancun and there are rooms that are fashioned with swim up suites. The resort boasts incredible service and polite staff. There are also plenty of a la carte restaurants that not only have a great selection of food, but service as well. A great option for couples wanting a quiet place to relax.


Overview
With only 128 rooms, this intimate hotel is located right on Maroma Beach, considered to be one of the best beaches in the world. El Dorado Maroma has all the ingredients for an authentic and luxurious Mexican vacation experience. It caters to couples looking for an active vacation, personalized service, exquisite cuisine, and unforgettable adventures.

El Dorado Maroma is now home to the Palafitos - The first overwater bungalows in the Riviera Maya!

Location: Located directly on Maroma Beach, 10 minutes from Playa del Carmen and 40-minute drive from Cancun International Airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Room service 24 hours a day
  • Awarded with the "AAA Four Diamond Award"
  • Three swimming pools
  • "Naay Spa"

tripadvisor Traveler Reviews
  • zeta1985 : Edmond, Oklahoma
After visiting many times, the resort never disappoints

Even though the beach is stunning, the excellent staff is what makes the resort shine above all others.It starts from the time you arrive at check-in and learn all of the events that are going on in the resort during the time you are there. Jorge is in-house members services supervisor so if you are an Exotic member and need some help please reach out to him as he is excellent.The butler staff is second to none and they will make sure your every wish is granted. We both had excellent birthday celebrations while there-thanks Atoxtli!!!Daniel, the head butler, makes sure his staff is trained for every situation.The other butlers, Carlos, Penny and Erick are just delightful. The beach is magnificent and we never wanted for anything. The wait staff-Pedro, Dora, Karen were our staff members-is so friendly and accommodating.The beach butlers rock! Manuel, Armando, and Eiler are like family and do such an amazing job keeping everyone comfortable. There is always a great place to lounge and you can even have a picnic lunch at your chair or bed. There are beds reserved for Exotic members but in February there is room for nearly everyone to have a bed.The restaurants are unique and the food is amazing. Lima Limon is Peruvian and out of this world. Drink the Pisco Sour! Four should be your limit-lol! Sergio the waiter at Lima will ensure you have an excellent experience.We had the most delightful dinner with Sergio (different Sergio) at Sabores, the Mexican restaurant. We didn't order off the menu and he brought us wonderful selections that fit our tastes. The CHOCOLATE CREAM BRULEE is a MUST!!! It is seriously life changing.The main restaurant for breakfast and lunch, Papitos is staffed with excellent folks as well, Jannelly has a smiling, welcoming face every day and Luis is close by with friendly welcome as well. The wait staff, Fernando, Fulgencio, Eroin, Sergio and Florentino, will remember your likes and dislikes right away and will bring your coffee or juice right away. Food is cooked to order with many great sides and fruits/pastries. Once a week there is a Mexican-themed night and Simon was just such a great delight. He and Miguel work in the Caribbean Grill and make it so special. The food is out-of-this world and there is something for every taste.The executive chef, Andreas, is always present and does great work. If you are lucky enough to be there the first full week of the month you will be treated to Kendall Jackson wine week activities. What fun! The second full week is Canadian Beef week and chef has great food/wine pairings both weeks and now the guest chef and wine expert come to the resort.You will not find grounds that are more perfectly manicured and each person you encounter is friendly and ready to assist you in any way.We did not eat at the Italian or Asian restaurant during this trip but have had excellent meals at each in the recent past. Overall, this is a relaxing,small resort for couples of all ages that want to rest and be pampered. The spa staff, Daniel, Whilmer, Maricella, Loreana and all of the others are unmatched. New spa being built that will only enhance the experience. We take our massages in the palapa on the beach and this is the way to go if it's not too windy or cool. The sound of waves under your massage table is so good.

  • firtreepete74 : Wolvey Heath England
Good but not quite 5*

We chose this hotel due to it's small intimate size and we certainly were very happy with that. The room 206 on the ground floor was excellently located for the beach and pool bar as well as all the restaurants. The beach is very good though we did have quite big issues with seaweed which on a couple of occasions forced us off the beach due to awful smell, but hats off to the staff who done their very best to clear it every day. The reason for 4* was that the room though in a great location was very tired and not even close to a 5* room and the other thing that let it down slightly was the quality of the menu's .. mainly the lack of any quality steak or lobster which was extra and yet they claim the resort is Gourmet dining .. that said, most of the food I had ( too much chicken for my liking ) was very well cooked and presented .. particularly the Italian which was our favourite with the Peruvian next. The lunch time and breakfast were also good most times and occasionally excellent.Finally an awful lot is written about the staff .. well like most top resorts they are mostly excellent, though not quite all however .. the stand out people are the guys on the beach sorting your beds out .. just brilliant and most of the waiter staff also very good.Would we return ?? unsure .. we've had much better rooms at Excellence in Playa Mujares beyond Cancun and certainly better food and restaurants their also, however the charm of this compact place does score far better than Excellence with the beach and general service and ambiance.

  • Borgy15 : Minneapolis, Minnesota
Amazing resort! Amazing service!

My wife and I came to El Dorado Maroma last year for our honeymoon. After an amazing week last year, we booked our anniversary trip here, too. I really couldn't ask more from this all-inclusive resort. The rooms are big, beautiful and clean. The 5 restaurants have excellent food. Our favorites are: Kiyoko( Japanese dinner), Caribbean Grill (dinner), Lima Limon (lunch & dinner), and Mio (Italian breakfast, lunch, & dinner).The entire staff is courteous, happy, and helpful. Alex, Jesus,, Gabriel, and DJ Chris kept the entertainment and social life going throughout the stay with lots of energy! Rene and Diego made sure we had our cabana or poolside drinks to keep us refreshed. Elmer, Alan, Simon, are just a few of the great waiters who made sure that we had enough food and that it was to our liking. Our butlers, Jorge and Carlos, made sure that our stay was complete by keeping us on schedule with daily reminders of our activities.What a beautiful and great place to relax. Thanks to the staff for all you do. We'll be back!

  • osalgadoi : Campeche, Mexico
Paradise

This place is literally heaven on earth. We went there on our honeymoon and had a great, great time. Everyone is so friendly and attentive. The food is everything you could hope for, and the views are breath taking. We are hoping to go back soon! Completely worth it!

  • ronkury : Kenosha, Wisconsin
Anniversary

Some good and some not so good. Help is wonderful (Janelly-hostess Politos; Manuel-Beach attendant NONE BETTER, hands down; Rueben, anniversary/beach dinner waiter. Staff is unbelievable and the food is some of thee BEST south of Cancun. Down side.....sewer odor in room eminating from whirl pool tub. Told concierge numerous times, kept telling us it was fixed ! Alas, it took 5 days for the hotel to finally clean out the jets in the tub, BINGO no more odors !!!!! They even said that the A/C was not set high enough...told them it was the tub...Seaweed on beach was disappointing but cleaned up daily.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte Breakfast, Lunch, and Dinner daily
  • Snacks
  • Room service included 24 hours a day
  • Unlimited domestic and international beverages
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Introductory scuba lesson in pool
  • Table tennis
  • Volleyball (beach)
  • Aerobics
  • Yoga
  • Sauna and steam baths
  • Daily activities
  • Nightly entertainment
  • Dance lessons
  • 128 rooms
  • 6 restaurants
  • 4 bars, including Swim up bars
  • 3 pools
  • Fitness Centre
  • Sauna
  • Beauty salon
  • Scuba diving centre
  • Water sports centre
  • Tour desk
  • Gift shop
  • Internet station (fee)
  • Room service
  • Laundry services
  • Shuttle service

Mi Hotelito Beachfront Suite

  • 1 king bed
  • Satellite TV
  • Terrace 
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Royal Suite

  • 1 king bed
  • Swim Up options available
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Studio

  • 1 king bed
  • Living room
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Villa

  • 1 king bed
  • Beachfront option with beach bed available
  • Living room and kitchen
  • Dining room
  • Satellite TV
  • Large terrace
  • Jacuzzi
  • Private pool
  • Pillow and aromatherapy menu
  • Marble bar with premium liquor
  • Outdoor shower
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Five Bedroom Villa

  • 3 king beds and 2 double beds
  • 2 storey villa
  • Living room, kitchen and dining room
  • Terrace with Jacuzzi
  • Private pool
  • 24 hour butler service
  • Executive chef
  • Groundkeepers
  • 24 hour security
  • On-call masseuse
  • Bathroom Amenities
  • A/C
  • Bathrobes
  • Minibar
  • Heater
  • Safe Deposit Box
  • Wake up call service 
  • LCD Flat Screen TV
  • Max. occupancy 10 people

Jacuzzi Junior Suite

  • 1 king bed or 2 double beds
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Marble top bathroom with double sink
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Infinity Pool Jacuzzi Suite

  • Garden and ocean view
  • Infinity pool
  • Outdoor shower
  • Satellite TV
  • Balcony or terrace with outdoor bed
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Swim Up Jacuzzi Suite

  • Swim Up suite with access to the lazy river
  • Satellite TV
  • Terrace with double bed and shower
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Honeymoon Suite

  • 1 king bed
  • Seperate living room
  • Private deck
  • Outdoor shower
  • Satellite TV
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Palafitos Overwater Suites

  • Ocean view
  • Glass-bottom floor
  • Private infinity pool
  • Direct ladder access to the ocean
  • "Aguas del Amor" outdoor shower
  • Indoor Jacuzzi for two
  • Oversized deck with wooden lounge chairs
  • Beach beds
  • Butler service
  • Overwater Spa access
  • Overwater Grill and Wine bar access
  • Customized beach picnics

Restaurants

Caribbean Grill Restaurant and Terrace

  • A la carte for dinner
  • Caribbean cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Kiyoko

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Lima Limon

  • A la carte for dinner
  • Peruvian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Mio Cuccina Italiana

  • A la carte for breakfast, lunch and dinner
  • Italian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Papitos Gourmet Beach Club

  • A la carte for breakfast and lunch
  • International cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Sabores

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Bars

  • Bar 24 beach bar
  • Chakay swim up bar
  • Mio swim up bar
  • Rick's lounge

El Dorado Maroma offers the following Naay Spa facilities and treatments:

Facilities

  • Massage rooms
  • Fitness centre
  • Beauty salon
  • Sauna
  • Steam room

Massages

  • Full body deep massage
  • Back massage
  • Thai massage
  • Hot stone massage
  • Moonlight beach massage
  • In room massage

Facial treatments

  • Deep cleansing facial
  • Soothing and hydrating facial
  • Age-defying facial
  • Facial for him
  • Refresher facial

Wraps

  • Chocolate wrap
  • Mayan body wrap
  • Seaweed wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

Bonus - Wedding and Honeymoon packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Maroma
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Maroma, a Beachfront Resort, by Karisma
Carretera Cancun-Tulum Km 55.3 Maroma beach, Playa Maroma, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.