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El Dorado Maroma

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

The El Dorado Resorts are an amazing group of resorts for those looking for a quiet and tranquil place to relax. The resort is surrounded with the beautiful landscape of Cancun and there are rooms that are fashioned with swim up suites. The resort boasts incredible service and polite staff. There are also plenty of a la carte restaurants that not only have a great selection of food, but service as well. A great option for couples wanting a quiet place to relax.


Overview
With only 128 rooms, this intimate hotel is located right on Maroma Beach, considered to be one of the best beaches in the world. El Dorado Maroma has all the ingredients for an authentic and luxurious Mexican vacation experience. It caters to couples looking for an active vacation, personalized service, exquisite cuisine, and unforgettable adventures.

El Dorado Maroma is now home to the Palafitos - The first overwater bungalows in the Riviera Maya!

Location: Located directly on Maroma Beach, 10 minutes from Playa del Carmen and 40-minute drive from Cancun International Airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Room service 24 hours a day
  • Awarded with the "AAA Four Diamond Award"
  • Three swimming pools
  • "Naay Spa"

tripadvisor Traveler Reviews
  • TonyBR549 : Jasper, Georgia
Palafitos was the best upgrade

Booked a last minute get away. Upon arrival at the resort we were offered an upgrade to Palafitos overwater bungalow which we decided to do. This was the best money I have spent on an upgrade. The bungalow was stunning, service was top notch and our butlers Ivan and Alan were awesome. Drinks were plentiful and very romantic atmosphere. Was the perfect getaway.

  • Brenda H : Carrollton, Texas, United States
Our paradise!

We returned home last night from our second trip to El Dorado Maroma. Just as last year, everything was amazing. Our butlers Ines and Carlos had everything ready for us, our room was decorated with balloons and towels art, fruit, sparkling wine upon our arrival. Throughout our stay they were attentive and made sure we always had everything we needed or wanted. Despite solid rain for 3 days, we still enjoyed every second. Once the rain passed, we finally got to enjoy the pool. Alex, as usual was a delight with water aerobics. The Mio pool bartender Rene always made sure we had the best cocktails! Diego the beach and pool waiter is so sweet and friendly! It wouldn't have been as wonderful without them! Thank you Allen Mason for checking on us frequently. Be sure you try the new Naay Spa! It was heaven! We love the intimacy of this resort. It's so romantic and relaxing. We WILL be back again next year. LOVE EDM!!

  • 118norma :
Great vacation until the last day

We stayed at the Palifitos for our 13th wedding anniversary. It is a wonderful resort. The room was small but clean. The resort-- beautiful. Our butlers, Alan and Ivan were magnificent. Highlights included the Bali beds and picnic lunch with the delightful butler, Daisy; romantic dinner by the beach, and romantic breakfast the following day. This would have been a perfect rating if it were not for the fact that my husband ended up getting food poisoning on the day we departed the resort. The only meal we had was at the Palifitos for lunch. He had the burger which was cooked medium. We figured it had to be that because we both ate the same appetizers and had no other meals. He started feeling bad when we boarded the plane. This was truly unfortunate since up until that point, every meal was delicious and the service was wonderful. The other small annoyance was that their sauna in the new spa wasn't working the entire week we were there. Despite bringing this to their attention, they attributed it to it being a new spa and they were still working out the kinks. Our great butler, Ivan, attempted to find an alternative by offering the sauna in the Palifitos spa so I appreciated that even though I did not end up using it (had other plans at that point). Finally, they stopped by the Bali beds and tried to sell massages but when I asked if I could have a foot massage where I was at, they did not have that option. Perhaps this could be a consideration in the future so that you can truly enjoy it at the moment you desire and in the preferred location rather than only being able to schedule it at another time in their spa or via the sky massage. Overall, positive vacation and it would have been perfect sans the food poisoning.

  • Michelle H : Hickory Hills, Illinois
Anniversary celebration

Paulo from the concierge was very pleasant and helpful planning our activities during our stay. She helped us to schedule our Anniversary dinner on the beach - which was absolutely wonderful and she was very attentive to all our needs. Alex and Jesus that led the activities kept the games fun and made us want to participate especially the beach and water volleyball. They were great. Gabriella who did our turn down service made a beautiful heart and swan design on our bed after our romantic dinner on the beach. The food was delicious. You have to try the calamari and Mahi-Mahi from Mio's. Highly recommend and delicious! Thanks El Dorado Maroma for taking care of us and making our Anniversary celebration memorable.

  • Leina L :
Best Place I Have Ever Visited!!

I cannot wait to go back to this resort! My husband and I have been to El Dorado Royale twice...and this is so much better! We really like small quiet resorts and we found that Royale became too crowded and loud for us. First of all let me say that every single staff member makes you feel super welcome. We had a butler named Carlos that was so amazing I couldn't believe it. He was so helpful with everything and made everything easy for us. He definitely went the extra mile for us everyday and even surprised us on several occasions with delicious snacks in our room and even had our bath drawn for us! I can't say enough good things about him! We talked to Allen who works at Concierge and he would always ask to make sure everything was perfect with our stay. He was so much fun to talk to and funny! We also loved eating breakfast at Papitos's and the hostess Cynthia is the sweetest girl in the world. I told her how much I love animals and I wanted to see an Iguana so she went and found one for me to see! I love her! The main pool is great, however, we really enjoyed the solitude at Bar 24. The bartenders and staff there are AMAZING!! Carlos and Pedro Luis during the day were always mixing up the greatest cocktails and were very friendly and fun to talk to. Then at night Salome and Dora were there and they were the same way. They always had a smile on their face and they were always a trip to talk to! As far as entertainment we LOVED playing volleyball! We played every chance we got and the entertainment staff was the BEST! Alex, Jesus, and Daniel were a blast! They always encouraged everyone to join a game of volleyball and if you missed your opportunity to play they let you know when they next game was. They always made sure everyone knew the entertainment schedule and they were friendly with everyone! They always joked with you and really made you feel comfortable with what you were doing. No judging if you weren't good at whatever activity we were doing... only encouragement, which was really refreshing and nice to see. The food was fantastic and so was the room we stayed in, but I think what made this stay so special was the staff. They were all such hard working and friendly people and they always made sure you were well taken care of. So if you are on the fence about staying here don't be! It is well worth it!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte Breakfast, Lunch, and Dinner daily
  • Snacks
  • Room service included 24 hours a day
  • Unlimited domestic and international beverages
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Introductory scuba lesson in pool
  • Table tennis
  • Volleyball (beach)
  • Aerobics
  • Yoga
  • Sauna and steam baths
  • Daily activities
  • Nightly entertainment
  • Dance lessons
  • 128 rooms
  • 6 restaurants
  • 4 bars, including Swim up bars
  • 3 pools
  • Fitness Centre
  • Sauna
  • Beauty salon
  • Scuba diving centre
  • Water sports centre
  • Tour desk
  • Gift shop
  • Internet station (fee)
  • Room service
  • Laundry services
  • Shuttle service

Mi Hotelito Beachfront Suite

  • 1 king bed
  • Satellite TV
  • Terrace 
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Royal Suite

  • 1 king bed
  • Swim Up options available
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Studio

  • 1 king bed
  • Living room
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Pillow and aromatherapy menu
  • Premium liquor cabinet
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Presidential Villa

  • 1 king bed
  • Beachfront option with beach bed available
  • Living room and kitchen
  • Dining room
  • Satellite TV
  • Large terrace
  • Jacuzzi
  • Private pool
  • Pillow and aromatherapy menu
  • Marble bar with premium liquor
  • Outdoor shower
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Five Bedroom Villa

  • 3 king beds and 2 double beds
  • 2 storey villa
  • Living room, kitchen and dining room
  • Terrace with Jacuzzi
  • Private pool
  • 24 hour butler service
  • Executive chef
  • Groundkeepers
  • 24 hour security
  • On-call masseuse
  • Bathroom Amenities
  • A/C
  • Bathrobes
  • Minibar
  • Heater
  • Safe Deposit Box
  • Wake up call service 
  • LCD Flat Screen TV
  • Max. occupancy 10 people

Jacuzzi Junior Suite

  • 1 king bed or 2 double beds
  • Satellite TV
  • Balcony or terrace
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Marble top bathroom with double sink
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Infinity Pool Jacuzzi Suite

  • Garden and ocean view
  • Infinity pool
  • Outdoor shower
  • Satellite TV
  • Balcony or terrace with outdoor bed
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Swim Up Jacuzzi Suite

  • Swim Up suite with access to the lazy river
  • Satellite TV
  • Terrace with double bed and shower
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 3 people

Honeymoon Suite

  • 1 king bed
  • Seperate living room
  • Private deck
  • Outdoor shower
  • Satellite TV
  • Jacuzzi
  • Iron 
  • Wake up call service 
  • LCD Flat Screen TV
  • MiniBar
  • Heater
  • Safe Deposit Box
  • Bathrobe
  • Bathroom Amenities
  • A/C
  • Max. occupancy 2 people

Palafitos Overwater Suites

  • Ocean view
  • Glass-bottom floor
  • Private infinity pool
  • Direct ladder access to the ocean
  • "Aguas del Amor" outdoor shower
  • Indoor Jacuzzi for two
  • Oversized deck with wooden lounge chairs
  • Beach beds
  • Butler service
  • Overwater Spa access
  • Overwater Grill and Wine bar access
  • Customized beach picnics

Restaurants

Caribbean Grill Restaurant and Terrace

  • A la carte for dinner
  • Caribbean cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Kiyoko

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Lima Limon

  • A la carte for dinner
  • Peruvian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Mio Cuccina Italiana

  • A la carte for breakfast, lunch and dinner
  • Italian cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Papitos Gourmet Beach Club

  • A la carte for breakfast and lunch
  • International cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Sabores

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Bars

  • Bar 24 beach bar
  • Chakay swim up bar
  • Mio swim up bar
  • Rick's lounge

El Dorado Maroma offers the following Naay Spa facilities and treatments:

Facilities

  • Massage rooms
  • Fitness centre
  • Beauty salon
  • Sauna
  • Steam room

Massages

  • Full body deep massage
  • Back massage
  • Thai massage
  • Hot stone massage
  • Moonlight beach massage
  • In room massage

Facial treatments

  • Deep cleansing facial
  • Soothing and hydrating facial
  • Age-defying facial
  • Facial for him
  • Refresher facial

Wraps

  • Chocolate wrap
  • Mayan body wrap
  • Seaweed wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

Bonus - Wedding and Honeymoon packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Maroma
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Maroma, a Beachfront Resort, by Karisma
Carretera Cancun-Tulum Km 55.3 Maroma beach, Playa Maroma, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.