El Dorado Seaside Suites

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Our Opinion

A quiet and romantic setting that is ideal for couples looking for great service, excellent food and top-notch facilities all wrapped up in a relaxing setting. The Jacuzzi junior suites are excellent, but if you want to go all out, upgrade to the Oceanfront suites or the Swim-up suites with pool right off your terrace. With great service and a gourmet a la carte dining experience that is hard to match, the El Dorado Seaside Suites is highly recommended for couples.


Overview

Fully upgraded, the El Dorado Seaside Suites is now an upscale all-inclusive boutique resort for adults only. This secluded hotel is set on a two-kilometre beachfront, facing a spectacular coral reef and offers luxurious services and creative cuisine. The popular attractions of Xel-Ha, Xcaret and Tulum are just a short drive away. This all-suite resort includes Jacuzzi Junior Suites which feature a private Jacuzzi in your room or on the balcony, and terraces with a hammock. More low-key than many other all-inclusive resorts, it's perfect for a quiet get-away-from-it-all holiday.

Location: Nestled amid 280 acres on Kantenah Beach, a 75 minute drive from Cancun airport, 30 minutes to Playa del Carmen.


Highlights
  • Secluded and quiet location
  • One of the largest spas in Riviera Maya
  • Spacious rooms with Jacuzzi, free international calling and free Wi-Fi 
  • Gourmet Inclusive® dining 
  • Awarded AAA Four Diamond Award

tripadvisor Traveler Reviews
  • August R : New Orleans, Louisiana
Incredible Resort

Can not say anything bad. This Resort is incredible. Just wished we could have stayed longer. Everything was very nice and the service was exceptional. The grounds and food were perfect. If you get a chance to book this resort..Do!!!. We are looking to book again next year!!

  • Leecy F :
Fabulous Trip! Sad to leave :(

Today is our last full day at Seaside Suites. We are in a 5th floor infinity pool room. The room was amazing! Love the rain shower! We have enjoyed meeting new friends and sharing meals in the great restaurants! We loved the activities directors - Sairy and Adolfo! They made every day sooo much fun! We laughed our way through the funny bar games, water aerobics and trivia and dancing at the 4th club bar each night! You cant say no when they ask you to join in! We looked forward to seeing them every morning! Will be sad to say goodbye to them! We loved the swim up bar w Alejandro! He knew what we were ordering before we could reach the counter! Rosa at poolside was sooo sweet! The resort is spotless. Only disappointment is the rocky beach. It looks like they are clearing rocks to make a lagoon that will make it much better. Sensimar's beach was great but packed. Thank you Exotic Travel for another great vacation!

  • Johanne H : San Antonio, Texas, United States
Birthday trip

Going to clarify something about this resort I wish I had known before booking- there are three resorts clustered together. El dorado (the newest part-it wasn't completed yet-they were still working on it when we were there). Then in the middle is Hidden Beach resort- a nudist resort that is fenced off. This means walking on the beach from el dorado stops there due to fence. On other side of hidden beach is Sensimar suites- which is where I wish I had stayed. Lovely Mexico style suites with the only good beach. As el dorado guest you have access to sensimar's beach, bars and restaurants( not hidden beach).Sensimar has a nice swimmable beach that isn't completely rocky. But getting a beach bed/chair is tough since most guests end up here. It's a ten minute walk from el dorado to get to sensimar beach or you can take the cart/shuttle that run every ten minutes or so. Back to el dorado seaside suites- I won't return. The hotel isn't sound proof. You hear all that's happening with your neighbors. One night I was ready to call security-our neighbors were yelling, fighting and cussing so loudly.Another instance, my husband and I were laughing and another neighbor walked over to our balcony via the balcony pool and told us to be quiet. Haha! There's no privacy- each suite does have a lovely balcony with infinity edge pool but it runs along and is connected to all the balconies. The balcony has a bed to lounge on which is nice. The room service is decent. One must leave the hotel and go to sensimar or take shuttle to lobby area ( very inconvenient -the hotel lobby is actually in another building 15 minutes away)for breakfast since there's no breakfast at hotel. The one restaurant at el dorado is only open for lunch. The hotel pool is loud with music and drunk people. So if your room is on a lower floor ,you won't enjoy your balcony. We requested to be moved from our first room- it was very loud- directly by pool/bar and it was dirty- hair was stuck to one wall and the other wall looked like someone threw Coca Cola all over it. They moved us after an hour to the top floor which was definitely more quiet. The restaurants were average. The Mexican restaurant had bad service. The breakfast buffet at hotel lobby was decent. The Sandwicherie on the beach was a nice spot for lunch ( this is at sensimar). El Mezcalito bar at the lobby had great cocktails.The beach at sensimar was lovely for snorkeling- saw lots of fish, but also many big sea urchins and some red lionfish. Some rays but we saw no turtles. The beach at el dorado requires water shoes to go swimming - it's all rocky. So we spent all our days on the sensimar beach.The resort has kayaks available which we enjoyed. The resort is an hour away from the cancun airport. Our shuttle had to make two other stops and that bumped it up to two hours- so if you can,take a private shuttle. Most of the resort workers are very friendly. We preferred el dorado maroma resort over seaside suites as it was a more intimate resort with better beach. I could go on but this has been long enough. Thanks for reading :)

  • 148sandrac148 : Brampton, Canada
Can't go wrong with this resort!

This resort is beautiful and modern. Every room is ocean view.. and very close to the ocean I might add, compared to some "ocean view" rooms I have had. I was a bit turned off by the fact that the lobby of this hotel is a good hike to the actual hotel tower. It doesn't make good sense, but if you can't get around well, there are frequent trollys that go around. The rooms are modern, beautiful and clean. They are very spacious, and have the most wonderful showers. Our room had a jacuzzi tub, but we didn't really use it - it's a bit of a turn off when you see the brown water ring around the tub because the water isn't quite as we are used to. The beds are very comfortable. Our balcony pool we really enjoyed. We were determined to get good use of it. It's a bit chilly, but honestly not that bad. Building 7 is a bit warmer because they get afternoon sun.. Room service is outstanding. Service at this resort is top notch no matter where you are (restaurants, bars, pool bars.. all excellent) The restaurants and food are very good. We especially enjoyed the pub, which is one of the two you need a reservation for (the Asian restaurant is the other). We also enjoyed the Italian. We enjoyed the breakfast in the lobby restaurant better than the one on the beach on the Sensimar side. (Eating breakfast on the beach sounds a lot more exciting than it actually is) The drinks are excellent, with lots of top shelf liquor if you want it. We spent most of our time on the Sensimar side. It's a short walk and that is where you will find most of the restaurants and the much better beach. The grounds on the Sensimar side are very lush and beautiful. There are plenty of beach beds on the El Dorado side, and there were even empty beds at 9 AM (unheard of usually...) Beds are harder to find on the Sensimar, nicer beach side. The pools on the Sensimar side are smaller and nothing great. The pool on the El Dorado side is large, but it's set up so that there are no lounge seats facing the pool... a little weird. I laughed at the reviews that go on about it being the "party pool" because we found it quite quiet at first.. but I find that with most resorts, whenever a plane load of new people arrive, the pool bar typically gets loud and rowdy the first day, and then everyone settles in... so don't be surprised to hear a lot of loud Bon Jovi and other 80's rock and lots of "whoo hoo's" at least one day of your stay. That was my biggest grievance with this place.. I'm in Mexico.. I want to hear Spanish music and feel like I am somewhere more exotic.. instead the pools play old crowd pleasing rocker music with a few more contemporary songs thrown in, and on the grounds when you walk around it's all 50's and 60's motown.. lol I can say that this was our first Adults Only resort, and we did enjoy that aspect of it. Another thing we really enjoyed was the ceramic lady on the Sensimar side. You can buy a piece of ceramic pottery, paint it and decorate it and then she fires it and you pick it up the next day. We have a wonderful memory and a fun piece of pottery that we brought back. Also the coconut painting was fun. We got a couples massage because it was our honeymoon and we got half off.. it was very good, they did a wonderful job. Our friends we were with also got one, and I think if we didn't get the discount we wouldn't have gotten it, because it was quite expensive. All in all, we really enjoyed our stay here... but if we had to choose, we would prefer to go back to the Azul Fives, one reason being that we prefer the smaller villa type buildings to the taller hotel feel of this one. Also, we prefer resorts that have pools that are free form and wind around the resort compared to the smaller formed pools.

  • biggirl2468 : Lethbridge, Canada
Customer service only as good as the management

We are at the Eldorado seaside hotel this week, and are so tired of so many of the employees feeling that it is ok to make us feel like we are doing something bad!! We come to Mexico approx twice a year and have never walked away from so many situations that anger us. Its hard to explain each situation because they are not earth shattering but happen once or twice a day. There is no -if you want it we will make it happen. There is so much, "because we say it is so you can't have it".Not a typical karisima resort. So disappointed. Yes the room is a typically nice room, yes the food was good but don't try and take a pce of cake to your room. Cause not only won't they let you but they will tell you can't, they will make you feel bad about it. A guest we met here told us on our first day " they will break you" we laughed then, we aren't now.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch & dinner daily
  • Welcome glass of sparkling wine
  • Gourmet Inclusive® program offering gourmet service, amenities and dining including beach butlers, concierge, turn-down service, 24-hour room service and premium beverages
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers
  • Daily and nightly activity program with live music and night entertainment
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized water sports: kayak and snorkeling gear
  • Beach towel service
  • Bathrobes
  • Scuba clinics in the pool
  • Tennis
  • Fitness center
  • Sauna and steam bath
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions

Karisma Culinary Collection

  • Welcome glass of Champagne & cold towel
  • Unlimited a la carte dining
  • Premium brand alcoholic and non-alcoholic beverages
  • $100 wine credit per room (divided as follows: 5 credits of $20 each (Wine credits to be redeemed at Wine tasting events)
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Coffee maker in room
  • (24 hour room service) Awake your senses with Gourmet Cuisine in your room at the El Dorado resorts
  • Free Wi-Fi in the lobby
  • Bathrobes & slippers in room
  • Beach towels in room
  • Early check In/Late check out (Upon availability)
  • 20% off Gourmet Spa Services: Treatments vary per hotel
  • Free International calling
  • Gourmet Activities including: Cooking Class, Wine Tasting and Tequila Tasting 
  • 192 suites
  • 11 a la carte restaurants
  • 11 bars 
  • 4 pools, including lazy river
  • Tennis court (hard court, not lit)
  • Fitness facilities
  • Beauty salon
  • Naay Spa (fee)
  • Sauna
  • Steam room
  • Free Wi-Fi throughout resort
  • Shops
  • Meeting rooms
  • Laundry services (fee)
  • Car rental (fee)
  • Medical service (fee)
  • Scuba diving nearby (fee)
  • Golf course 20 min away

Oceanfront Infinity Jacuzzi Suite

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Master bedroom
  • Sofa
  • Balcony
  • Oceanfront
  • Direct access to pool
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned 
  • Ceiling fan
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Oceanfront Swim-up Jacuzzi Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sofa
  • Oceanfront
  • Direct access to pool
  • Large balcony
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned
  • Ceiling fan 
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Restaurants

Arrecifes

  • à la carte for lunch and dinner
  • Caribbean
  • Dress code - Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Sandwicherie

  • Snacks and more
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Vida Garden Grill

  • à la carte for breakfast, lunch and dinner
  • Latin Fusion
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Carreta

  • à la carte for dinner
  • Mexican
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Mia Casa

  • à la carte for dinner
  • Italian
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Klay Talay

  • à la carte for dinner
  • Asian cuisine
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Beach Barbecue

  • Grill for lunch
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Driftwood Gourmet Oceanfront Restaurant

  • à la carte for lunch and dinner
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Chef Market

  • à la carte for breakfast and dinner
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Bars

  • Guacamayas Palapa bar 
  • Cotorros Pool bar
  • Arrecifes Swim-up Bar
  • Colibri Swim-up Bar
  • Gaviotas Swim-up Bar and Lounge
  • La Cantina Tequileria
  • Garcita Swim-up bar *
  • Mezcalito Lobby bar
  • Margaritas Bar
  • Oceanfront Swim-up Bar
  • Coladas Bar

*Access reserved to guests staying at the Premium Section only. Gourmet bite service from 12:00 - 15:00. Premium Section.

Facilities

  • Hydrotherapy pools
  • Steam room
  • Sauna
  • Showers
  • Temazcal: The Steam House
  • Spa treatment booths
  • Sky Massage open air palapa
  • Salon
  • Bridal suite
  • Fitness centre

Treatments

  • Hydrotherapy
  • Facials
  • Massage
  • Couples massage
  • Reflexology
  • Herbal therapy
  • Body scrub
  • Body wrap

Stay at 1, Play at 2 - Guests of the El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma have full use of all the facilities at the Sensimar Seaside Suites and Spa, A Gourmet Inclusive Resort, by Karisma.

Honeymoon Bonus - Taste of Romance Honeymoon Package. Complimentary when booking a 5 night stay or longer.

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out 15:00 (subject to availability)

Requirements:

  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date.
  • Available for purchase to non-qualifying couples for $75 USD.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for any reservations travelling with a group or wedding party.

To arrange honeymoon package please contact the hotel directly.

Honeymoon or Anniversary - Memorable Moments Anniversary Package. Complimentary when booking a 5 night stay or longer in a Beachfront Jacuzzi Junior Suite or higher. 

  • Personal Romance Maître D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Requirements:

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in non-qualifying categories for $750 USD per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.
  • Not combinable with Taste of Romance.  
  • Subject to change

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Seaside Suites
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Seaside Suites
Carretera Playa _ Tulum Kantenah, km 95 Km 95 Carretera Cancún, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.