HOT DEAL ALERT! Book an all-inclusive Transat package - Receive up to a $100 Gift Card & more. View offer.

El Dorado Seaside Suites

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

A quiet and romantic setting that is ideal for couples looking for great service, excellent food and top-notch facilities all wrapped up in a relaxing setting. The Jacuzzi junior suites are excellent, but if you want to go all out, upgrade to the Oceanfront suites or the Swim-up suites with pool right off your terrace. With great service and a gourmet a la carte dining experience that is hard to match, the El Dorado Seaside Suites is highly recommended for couples.


Overview

Fully upgraded, the El Dorado Seaside Suites is now an upscale all-inclusive boutique resort for adults only. This secluded hotel is set on a two-kilometre beachfront, facing a spectacular coral reef and offers luxurious services and creative cuisine. The popular attractions of Xel-Ha, Xcaret and Tulum are just a short drive away. This all-suite resort includes Jacuzzi Junior Suites which feature a private Jacuzzi in your room or on the balcony, and terraces with a hammock. More low-key than many other all-inclusive resorts, it's perfect for a quiet get-away-from-it-all holiday.

Location: Nestled amid 280 acres on Kantenah Beach, a 75 minute drive from Cancun airport, 30 minutes to Playa del Carmen.


Highlights
  • Secluded and quiet location on a nice beach
  • One of the largest spas in Riviera Maya
  • Spacious rooms with Jacuzzi, free international calling and free Wi-Fi 
  • Gourmet InclusiveĀ® dining  with lots of choices
  • Awarded AAA Four Diamond Award

tripadvisor Traveler Reviews
  • lisa h :
Last minute booking

Myself and my partner were supposed to be holidaying in Madeira for two weeks which was cancelled the night before we were due to fly out. We went online and booked a week at the sensimar suites totally last minute and flew out the next day !! The minute we got to the resort the disappointment of our holiday cancellation disappeared. I had been to Mexico twice previously but my partner had never been. Anyone complaining on here about anything to do with this resort are clearly people who would find anything to be unhappy about in life. Wonderful friendly attentive staff...sometimes the level of service was overwhelming as they couldn't do enough for you. All the restaurants had plenty of choice. I am a vegetarian and quickly learnt if you tell them this when they ask about food allergies most of the restaurants will bring you a totally separate vegetarian menu which I thought was fantastic!! People who are complaining about not liking the food in certain restaurants.. come on please...there were so many different places to eat it would be impossible to not find something you love. The choice was outstanding. My partner had a steak lobster surf and turf at the Culinarium, he said if he could only ever eat one meal ever again it would be this! All the staff very helpful and friendly and always took time to ask how you were and say hello..even the gardeners and maintenance guys. I have to give a special Thank you to Alejandro our personal concierge at room 4128 on the sensimar side. Our safe did not work and as we were supposed to be on a European holiday we hadn't bought with us correct travel plugs etc. Alejandro quickly resolved the safe issue and then when we struggled to find a travel plug to charge our phones gave us his own personal phone charger for the whole week to use. He was so helpful and attentive. Amazing thank you Alejandro. The surroundings and gardens were beautiful a true little peice of paradise. The beach was gorgeous with clear waters and soft white sand which was kept maintained at all times ( never seen staff work so hard before ). If you are into wildlife you will love it here. My boyfriend is a wildlife fanatic. Every morning we took bananas out and stood waste height feeding the beautiful fish. We went to cocobongo one night and stayed up after getting home to watch the sunrise. We walked to the turtle hatchery where the hotel staff allowed us to hold the baby turtles and release them into the ocean at around 6am. There were pelicans and frigate birds on the beach and the hotel also had two hawks. There were iguanas and lizards roaming freely and although we didn't actually see a raccoon we think one may have helped himself to the left overs of our room service one night at 3am šŸ¤£.Very romantic beautiful place which I would highly recommend. Wish we could have stayed longer than a week..but we had an amazing holiday. Thank you sensimar seaside suites.

  • Quanasia S :
40th birthday trip

The drinks were great. The staff were amazing and fun. Special thanks to Norma for helping out in every way possible. I would recommend others to come and stay at El DoradošŸ¤—The food is good there's a variety to choose from.

  • ttolliver40 : Bronx, New York
Wonderful time!

We had a great time at the resort. I would especially like to thank the entertainment staff Norma, Christopher and David they made our trip more enjoyable! Norma was the best hanging out at the lounge with her was great she made sure everyone had a good time!Ivan from concierge was a lifesaver, we had a leak in our room,he took care of the situation right away, took care of my laundry and upgraded my room. Ivan checked on us the remainder of the trip.

  • Shandreka L :
Bronx, N.Y.

I stayed at the resort for 5 days. Kudos to the entertainment and staff. The workers were very polite and friendly. I have to give a special thanks to Norma. She made my group of 6 feel welcomed and comfortable. Very good at entertai ing and socializing with the guest. My only complaint was when we went to dinner the restaurants always seemed to have difficulty accommodating a table for 6. Overall had a great time and I would go back.

  • Jen D :
Honeymoon 2017

We stayed at the Elderado seaside in Oct for 7 days for our honeymoon with the special honeymoon package It's very pretty and they take care of the resort everyday. Beautiful resort with tons of flowers and palm trees especially in the senismar side. Seaside is more of a party side with pool bar no beach to swim in all rocks and senismar has the nice beach. Golf carts run between all places all day long if you don't want to walk. It's about half mile it now a bad walk .if you want to wake up and walk straight out to beach this is not for you. Just a heads up they usually book Americans at the seaside and Europeans at sensimar. Sensimar has the pretty beach but it's optional to wear your top. We had a ocean side room with the pool you can step into from your room. The personal deck pool is a long pool across the whole building so not private but still nice for a quick cook off. Water there is cooler then regular pool. Room was big with king bed. It had a huge shower with removable shower head and rainfall coming from ceiling. Double sinks and a large Jacuzzi tub. The tub didn't get very warm but the shower had very hot water so not sure how that is. We only used once Biggest !!! Downfall with room ! It stays wet ! Everything in your room. They tell you to keep air on which we did but the floor will get wet even if you keep door closed. Bathing suits never dry and your clothes will feel damp and musty all week so does blankets. Just got home and everything smells have to wash everything even clean stuff we bought or didn't wear . We ordered room service 2 times plus got a romantic breakfast with our package. Room service is good but takes a while so plan accordingly. We were supposed to receive romantic decoration for honeymoon special we pre planned that while we were gone to our special dinner and the decoration did not happen so that was disappointing . Had to ask the next morning thank god we had 1 day left. Brought us decoration and special wine next evening The wine glasses very dirty so didn't drink it . Late didn't feel like complaining. But other decorations were pretty. Did not receive the fresh flowers we were promised and when we asked we never got a straight answer. Restaurants are very good. 2 of them (Asian & pub ) require reservations even though they are never full make them early to make sure you can get in. Asian one Italian and Mexican was very good. The non buffet sit down dinners they cater to you and make you feel welcome. Buffet for dinner were fair nothing wonderful. Sandwich place near sensimar beach has good burgers and pizza with longer wait for lunch. They have burgers grilling and other food most of the day right on the sensimar beach . Drift wood on seaside beach has great kababs off the grill. We had special romantic honeymoon dinner on the beach in a private tree top hut. Very nice 4 course dinner. Little windy but that couldn't be helped little storm was headed in later that evening. Very nice dinner we chose the salmon and steak very yummy. Our package included spa deal. We opted for water treatment then massage which was a total of 2 hours . It was average no better then home spa plus we chose the seaside spa instead of the sensimar spa which is located directly above the loudest pool bar in the resort. We didn't know this when we booked . So during massage all you heard was rowdy drunks yelling. Make sure you request the quiet spa. People were very nice everyone always saying hi. So all in all was a nice place nice weather nice food. Had a great honeymoon. Not sure we will visit elderado again but would recommend it.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch & dinner daily
  • Welcome glass of sparkling wine
  • Gourmet InclusiveĀ® program offering gourmet service, amenities and dining including beach butlers, concierge, turn-down service, 24-hour room service and premium beverages
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers
  • Daily and nightly activity program with live music and night entertainment
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized water sports: kayak and snorkeling gear
  • Beach towel service
  • Bathrobes
  • Scuba clinics in the pool
  • Tennis
  • Fitness center
  • Sauna and steam bath
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions

Karisma Culinary Collection

  • Welcome glass of Champagne & cold towel
  • Unlimited a la carte dining
  • Premium brand alcoholic and non-alcoholic beverages
  • $100 wine credit per room (divided as follows: 5 credits of $20 each (Wine credits to be redeemed at Wine tasting events)
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Coffee maker in room
  • (24 hour room service) Awake your senses with Gourmet Cuisine in your room at the El Dorado resorts
  • Free Wi-Fi in the lobby
  • Bathrobes & slippers in room
  • Beach towels in room
  • Early check In/Late check out (Upon availability)
  • 20% off Gourmet Spa Services: Treatments vary per hotel
  • Free International calling
  • Gourmet Activities including: Cooking Class, Wine Tasting and Tequila Tasting 
  • 192 suites
  • 11 a la carte restaurants
  • 11 bars 
  • 4 pools, including lazy river
  • Tennis court (hard court, not lit)
  • Fitness facilities
  • Beauty salon
  • Naay Spa (fee)
  • Sauna
  • Steam room
  • Free Wi-Fi throughout resort
  • Shops
  • Meeting rooms
  • Laundry services (fee)
  • Car rental (fee)
  • Medical service (fee)
  • Scuba diving nearby (fee)
  • Golf course 20 min away

Oceanfront Swim Up Jacuzzi Suite

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Master bedroom
  • Sofa
  • Balcony
  • Oceanfront
  • Direct access to pool
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned 
  • Ceiling fan
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Oceanfront Pool Swim Up Jacuzzi Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sofa
  • Oceanfront
  • Direct access to pool
  • Large balcony
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned
  • Ceiling fan 
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Restaurants

Arrecifes

  • Ć  la carte for lunch and dinner
  • Caribbean
  • Dress code - Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Sandwicherie

  • Snacks and more
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Vida Garden Grill

  • Ć  la carte for breakfast, lunch and dinner
  • Latin Fusion
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Carreta

  • Ć  la carte for dinner
  • Mexican
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Mia Casa

  • Ć  la carte for dinner
  • Italian
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Klay Talay

  • Ć  la carte for dinner
  • Asian cuisine
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Beach Barbecue

  • Grill for lunch
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Driftwood Gourmet Oceanfront Restaurant

  • Ć  la carte for lunch and dinner
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Chef Market

  • Ć  la carte for breakfast and dinner
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Bars

  • Guacamayas Palapa bar 
  • Cotorros Pool bar
  • Arrecifes Swim-up Bar
  • Colibri Swim-up Bar
  • Gaviotas Swim-up Bar and Lounge
  • La Cantina Tequileria
  • Garcita Swim-up bar *
  • Mezcalito Lobby bar
  • Margaritas Bar
  • Oceanfront Swim-up Bar
  • Coladas Bar

*Access reserved to guests staying at the Premium Section only. Gourmet bite service from 12:00 - 15:00. Premium Section.

Facilities

  • Hydrotherapy pools
  • Steam room
  • Sauna
  • Showers
  • Temazcal: The Steam House
  • Spa treatment booths
  • Sky Massage open air palapa
  • Salon
  • Bridal suite
  • Fitness centre

Treatments

  • Hydrotherapy
  • Facials
  • Massage
  • Couples massage
  • Reflexology
  • Herbal therapy
  • Body scrub
  • Body wrap

Stay at 1, Play at 2 - Guests of the El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma have full use of all the facilities at the Sensimar Seaside Suites and Spa, A Gourmet Inclusive Resort, by Karisma.

Honeymoon Bonus - Taste of Romance Honeymoon Package. Complimentary when booking a 5 night stay or longer.

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out 15:00 (subject to availability)

Requirements:

  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date.
  • Available for purchase to non-qualifying couples for $75 USD.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for any reservations travelling with a group or wedding party.

To arrange honeymoon package please contact the hotel directly.

Honeymoon or Anniversary - Memorable Moments Anniversary Package. Complimentary when booking a 5 night stay or longer in a Beachfront Jacuzzi Junior Suite or higher. 

  • Personal Romance MaĆ®tre D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Requirements:

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in non-qualifying categories for $750 USD per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.
  • Not combinable with Taste of Romance.  
  • Subject to change

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Seaside Suites
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Seaside Suites
Carretera Playa _ Tulum Kantenah, km 95 Km 95 Carretera CancĆŗn, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.