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El Dorado Seaside Suites

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

A quiet and romantic setting that is ideal for couples looking for great service, excellent food and top-notch facilities all wrapped up in a relaxing setting. The Jacuzzi junior suites are excellent, but if you want to go all out, upgrade to the Oceanfront suites or the Swim-up suites with pool right off your terrace. With great service and a gourmet a la carte dining experience that is hard to match, the El Dorado Seaside Suites is highly recommended for couples.


Overview

Fully upgraded, the El Dorado Seaside Suites is now an upscale all-inclusive boutique resort for adults only. This secluded hotel is set on a two-kilometre beachfront, facing a spectacular coral reef and offers luxurious services and creative cuisine. The popular attractions of Xel-Ha, Xcaret and Tulum are just a short drive away. This all-suite resort includes Jacuzzi Junior Suites which feature a private Jacuzzi in your room or on the balcony, and terraces with a hammock. More low-key than many other all-inclusive resorts, it's perfect for a quiet get-away-from-it-all holiday.

Location: Nestled amid 280 acres on Kantenah Beach, a 75 minute drive from Cancun airport, 30 minutes to Playa del Carmen.


Highlights
  • Secluded and quiet location
  • One of the largest spas in Riviera Maya
  • Spacious rooms with Jacuzzi, free international calling and free Wi-Fi 
  • Gourmet Inclusive® dining 
  • Awarded AAA Four Diamond Award

tripadvisor Traveler Reviews
  • Nikole S : Port Coquitlam
Amazing first time in Mexico!

We stayed for 7 days in an oceanfront infinity pool jacuzzi suite on the 3rd floor. This was our first time in Mexico and our first all inclusive resort experience but we feel that El Dorado definitely set the bar high for us with their attention to detail and customer service. From the moment we walked in the door to the moment that we left- staff were pleasant, attentive and made us feel welcome.It should be noted that Wifi is included with your stay and is accessible throughout the grounds.The property was well maintained and there was a clear respect for the surrounding environment. It was wonderful to wake up in the morning to hear the sound of the waves of the Caribbean Sea mingled with the sounds of birds in the lush jungle. A lot of wildlife can be spotted throughout the resort but it is very much respected. No food or waste was left out to attract them and allow them to become habituated. Our room was well maintained and very comfortable. The humidity was initially an issue regarding condensation but we discovered that setting AC to 24F on the DRY setting worked really well. The infinity pool attached to each suite was a nice treat and was kept clean during our stay. We only used it a few times since we wanted to take in all of the natural scenery that the beach area and grounds has to offer. We loved the beach on the Sensimar side since we found there were more places to lounge and the atmosphere was more serene. They had a wide selection of sky beds, palapa beds, bali beds and loungers. If you wanted to be a part of the action, you could spend time by the pool at the Seaside Suites which had a lot of activities and music during the day at the swim up bar. As for nightly activities, we did not attend any of the shows that they offered but we did go to the Mexican night which offered a good selection of entertainment and a buffet offering a wide variety of authentic Mexican cuisine. During the day, a wide variety of activities were offered throughout the week. This included Aqua Zumba, yoga by the beach, beach volleyball, water volleyball, coconut painting, tequila tasting and more.There were a good selection of restaurants on site although most were located at the Seaside suites front lobby or Sensimar side. We enjoyed walking to these places (5-10 min) or you have an option of being shuttled by staff every 10 minutes from Sensimar or Seaside. Seaside Market was our go to for breakfast as it had a wide variety of options and lots of fresh fruit. Our favourite restaurants were La Carreta (Mexican), Klay Talay (Asian fusion) and Mia Casa (Italian). You only need to make reservations for Klay Talay and the Gourmet Pub(Tapas). We made our reservations the day after arrival and were able to dine at both places.All staff were very pleasant but these people stood out for us during our stay:Azael- he was the first to greet us with a cold towel and a glass of wine when we arrived. He gathered our luggage, gave us a tour around the grounds and showed us to our room. He was very friendly and checked in with us frequently during our stay whenever we crossed paths.Alejandra- She was a restaurant hostess who we ran into every time we dined at a new spot. She was very friendly and welcoming each time.Veronica-She was our made for the week and created beautiful towel art for us everyday. She definitely made our stay very comfortable.Overall great staff, good food and a wonderful stay. We would definitely love to return one day.

  • rcar293 : Toronto, Canada
Dissapointed

We just returned from the Royale and its not what its hyped up to be.we have stayed at the Seaside and not comparison at all.Was not impressed with the wait times at the restaurant and if you wanted to order a steak you needed to pay.The menu did not have a lot of selection, the restaurants were 1/2 empty yet there was over an hour wait. Some of the food items on the menu were also not available as we were told they ran out, not sure how that happens.Some of the staff at the restaurants ignored you or you got served after 1/2 hour wait.sevice was really slow.For a resort that has a lot of great reviews its not what it seems to be. We are not picky people but when you pay a lot of money to come to a resort like the Royale you expect better service.

  • 1234Kiirsty : Leeds, United Kingdom
AMAZING

ME and Partner visit here last November, only just remembered to write a review so apologies. It was great, the hotel is lovely, always clean and very polite staff. The food was nice , we always visited the Restaurants for food and had the "odd" buffet at lunch on the beach. The night entertainment was spot on, and cocktails were lovely. I am already looking to come back here early march 2018 :) it was a holiday to remember. Thank you Seaside Suites,

  • Rashanda J :
Birthday Vacation in Paradise!

I believe a vacation should be an experience, memorable and fun! The Eldorado Seaside Suites was simply AMAZING and one I will truly remember. Welcome/Greeting: Upon arriving to the resort, we were immediately greeted by staff who stored our luggage and escorted us into the resort, where we were welcomed with a glass of champagne. What a nice way to start a vacation. The check-in process with super fast and easy. The resort staff provided a thorough overview of the resort, including the best restaurants, activities, spa amenities, etc. By having this nice introduction, it just excited us more about this vacation. Room: The room was nice and spacious with the perfect view. We stayed on the 4th floor, with a center room, with the perfect view of the beach. When entering the room and seeing the Infinity Pool on the balcony, we were thrilled. It was a nice touch and made this entire experience worthwhile. Plenty of closet space was available, safety box to store personable items, and the bathroom with the Jacuzzi pool was super nice. The hospitality staff were lovely and cleaned our room daily. Dining: Let's just say, we ate real good on this vacation. With 24 hour room service and a number of restaurants on the property, it was nice to have a wide variety of meal, cocktail and wine options. Seaside Market Restaurant was our favorites for breakfast, but the dining experience at the Klay Talay was truly memorable. The food and wine were superb. We also had access to the restaurants and bars on the Sensimar side of the resort. Another plus to this amazing trip. For my birthday, the room service staff surprised me with a Happy Birthday dessert dish. Delicious!!!Spa: Pampering and self-care is a must for me. The Naaya Spa experience was memorable. I loved it so much that I had (2) massages and (2) facial treatments during the vacation. Another perk was the fact that the spa was located in our building. All of the staff were really nice and professional. Beach: Perfect views no matter where you sat. The staff were great providing towels, water and also assisted in ensuring that you were comfortable and had everything you needed. Overall Experience: The Eldorado Seaside Suites was just PERFECT. It was truly one of the best birthday's I have had. To be treated like "royalty", pampered, greeted by some of the most professional and welcoming staff members, making new friends at the resort, enjoying delicious foods and cocktails every day, having an awesome view of the beach and a nice room, the swim up bar, daily activities, etc. Looking forward to returning soon.

  • jwnuk321 :
Amazing Honeymoon

Great destination for a honeymoon! The property is clean and well-kept. The staff is very attentive and so nice! We stayed for 7 nights and would recommend this property to friends and family! The food was outstanding, beach views are unforgettable, and they offered more amenities on site than other properties I looked into.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch & dinner daily
  • Welcome glass of sparkling wine
  • Gourmet Inclusive® program offering gourmet service, amenities and dining including beach butlers, concierge, turn-down service, 24-hour room service and premium beverages
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers
  • Daily and nightly activity program with live music and night entertainment
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized water sports: kayak and snorkeling gear
  • Beach towel service
  • Bathrobes
  • Scuba clinics in the pool
  • Tennis
  • Fitness center
  • Sauna and steam bath
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions

Karisma Culinary Collection

  • Welcome glass of Champagne & cold towel
  • Unlimited a la carte dining
  • Premium brand alcoholic and non-alcoholic beverages
  • $100 wine credit per room (divided as follows: 5 credits of $20 each (Wine credits to be redeemed at Wine tasting events)
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Coffee maker in room
  • (24 hour room service) Awake your senses with Gourmet Cuisine in your room at the El Dorado resorts
  • Free Wi-Fi in the lobby
  • Bathrobes & slippers in room
  • Beach towels in room
  • Early check In/Late check out (Upon availability)
  • 20% off Gourmet Spa Services: Treatments vary per hotel
  • Free International calling
  • Gourmet Activities including: Cooking Class, Wine Tasting and Tequila Tasting 
  • 192 suites
  • 11 a la carte restaurants
  • 11 bars 
  • 4 pools, including lazy river
  • Tennis court (hard court, not lit)
  • Fitness facilities
  • Beauty salon
  • Naay Spa (fee)
  • Sauna
  • Steam room
  • Free Wi-Fi throughout resort
  • Shops
  • Meeting rooms
  • Laundry services (fee)
  • Car rental (fee)
  • Medical service (fee)
  • Scuba diving nearby (fee)
  • Golf course 20 min away

Oceanfront Infinity Jacuzzi Suite

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Master bedroom
  • Sofa
  • Balcony
  • Oceanfront
  • Direct access to pool
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned 
  • Ceiling fan
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Oceanfront Swim-up Jacuzzi Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sofa
  • Oceanfront
  • Direct access to pool
  • Large balcony
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned
  • Ceiling fan 
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Restaurants

Arrecifes

  • à la carte for lunch and dinner
  • Caribbean
  • Dress code - Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Sandwicherie

  • Snacks and more
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Vida Garden Grill

  • à la carte for breakfast, lunch and dinner
  • Latin Fusion
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Carreta

  • à la carte for dinner
  • Mexican
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Mia Casa

  • à la carte for dinner
  • Italian
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Klay Talay

  • à la carte for dinner
  • Asian cuisine
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Beach Barbecue

  • Grill for lunch
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Driftwood Gourmet Oceanfront Restaurant

  • à la carte for lunch and dinner
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Chef Market

  • à la carte for breakfast and dinner
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Bars

  • Guacamayas Palapa bar 
  • Cotorros Pool bar
  • Arrecifes Swim-up Bar
  • Colibri Swim-up Bar
  • Gaviotas Swim-up Bar and Lounge
  • La Cantina Tequileria
  • Garcita Swim-up bar *
  • Mezcalito Lobby bar
  • Margaritas Bar
  • Oceanfront Swim-up Bar
  • Coladas Bar

*Access reserved to guests staying at the Premium Section only. Gourmet bite service from 12:00 - 15:00. Premium Section.

Facilities

  • Hydrotherapy pools
  • Steam room
  • Sauna
  • Showers
  • Temazcal: The Steam House
  • Spa treatment booths
  • Sky Massage open air palapa
  • Salon
  • Bridal suite
  • Fitness centre

Treatments

  • Hydrotherapy
  • Facials
  • Massage
  • Couples massage
  • Reflexology
  • Herbal therapy
  • Body scrub
  • Body wrap

Stay at 1, Play at 2 - Guests of the El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma have full use of all the facilities at the Sensimar Seaside Suites and Spa, A Gourmet Inclusive Resort, by Karisma.

Honeymoon Bonus - Taste of Romance Honeymoon Package. Complimentary when booking a 5 night stay or longer.

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out 15:00 (subject to availability)

Requirements:

  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date.
  • Available for purchase to non-qualifying couples for $75 USD.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for any reservations travelling with a group or wedding party.

To arrange honeymoon package please contact the hotel directly.

Honeymoon or Anniversary - Memorable Moments Anniversary Package. Complimentary when booking a 5 night stay or longer in a Beachfront Jacuzzi Junior Suite or higher. 

  • Personal Romance Maître D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Requirements:

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in non-qualifying categories for $750 USD per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.
  • Not combinable with Taste of Romance.  
  • Subject to change

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Seaside Suites
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Seaside Suites
Carretera Playa _ Tulum Kantenah, km 95 Km 95 Carretera Cancún, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.