El Dorado Seaside Suites

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Our Opinion

A quiet and romantic setting that is ideal for couples looking for great service, excellent food and top-notch facilities all wrapped up in a relaxing setting. The Jacuzzi junior suites are excellent, but if you want to go all out, upgrade to the Oceanfront suites or the Swim-up suites with pool right off your terrace. With great service and a gourmet a la carte dining experience that is hard to match, the El Dorado Seaside Suites is highly recommended for couples.


Overview

Fully upgraded, the El Dorado Seaside Suites is now an upscale all-inclusive boutique resort for adults only. This secluded hotel is set on a two-kilometre beachfront, facing a spectacular coral reef and offers luxurious services and creative cuisine. The popular attractions of Xel-Ha, Xcaret and Tulum are just a short drive away. This all-suite resort includes Jacuzzi Junior Suites which feature a private Jacuzzi in your room or on the balcony, and terraces with a hammock. More low-key than many other all-inclusive resorts, it's perfect for a quiet get-away-from-it-all holiday.

Location: Nestled amid 280 acres on Kantenah Beach, a 75 minute drive from Cancun airport, 30 minutes to Playa del Carmen.


Highlights
  • Secluded and quiet location
  • One of the largest spas in Riviera Maya
  • Spacious rooms with Jacuzzi, free international calling and free Wi-Fi 
  • Gourmet Inclusive® dining 
  • Awarded AAA Four Diamond Award

tripadvisor Traveler Reviews
  • Kate J :
Fantastic couples vacation

We traveled with longtime friends to celebrate our anniversaries - what an unforgettable vacation. Everything about our stay was fabulous. The facilities were beautiful - the fitness centre was clean and had a good selection of machines and weights in excellent condition and working order. The main pool and balcony pools were spotless. The Bali Beds and loungers near the pool and on the beach were in mint condition and very comfortable. The public washroom facilities at Seaside Suites were the cleanest I have ever been in, anywhere in the world. The rooms were spacious and well-appointed - we wanted for nothing. Better than all of this, however, were the staff. Carlos was warm and welcoming at check-in and our butlers, Mauricio, Moises and Aldo made sure our every need was met. We will miss fresh limes and ice every day at 3pm! The service at the pool and beach were also spectacular - Guadalupe and Juan provided outstanding service and Ana made sure our glasses were never empty. David, in charge of entertainment, was always smiling and energetic - his positive energy was contagious! The food and drink were outstanding in all of the restaurants, however, our favourites were La Carreta (Mexican) for amazing food - our server, Roberto was very friendly and provided great service, and the Gourmet Pub, where Mateo took great care of us, and bought us special desserts and coffees. We visited the Spa where the service (again) was out of this world - Marco was a wonderful host for our hydrotherapy and Elizabeth, Sandra, Christina and Magalis all gave outstanding massages. Samantha was warm and wonderful as our personal concierge. Augustin looked after our room with great care. Everyone on staff was friendly and helpful, from the porters to the bartenders - I cannot remember ever feeling more welcome on any holiday. We cannot recommend El Dorado Seaside Suites highly enough.

  • jkk1972 :
Beautiful Resort!

We stayed in room 6615 and we were impressed with it. The air condition in the room was already on at a great temperature when we walked in, everything was very clean, in room safes provided, shower had 2 options of normal shower great water pressure and enough hot water, or rain style shower. The bathroom was huge with separate area with shower, separate area with restroom. separate area with 2 sinks and then also Jacuzzi tub. The Jacuzzi tub however was the slowest filling I think we have ever experienced. You would have time to watch a movie before it filled. Then we had large king size bed, rounded couch, nice size closet, and then out to the balcony with a good amount of seating, table and lounge couch/bed and then a sliding metal rail that you then can step right into small pool area overlooking the ocean. Having this pool style area on a high floor was really neat with a breathtaking view of the ocean. I would recommend this room. The wifi we were given the password for upon check in worked all throughout the resort and on the beach. Our mini fridge was stocked daily and since were not big drinkers of alcohol we had plenty of bottled water and coca cola. We walked most of the resort however they do provide small golf style cart shuttles around the resort. The Italian restaurant had a really good steak and dessert. I STRONGLY urge you to make reservations as soon as you get there for 2 of the restaurants that its required at. The pub grille style one was very good and need reservation for and wish we would've done so for 2 nights instead of 1 when booking because we were unable to go a second time. Staff over all was very friendly. We did have an incident towards the end of our trip that couldn't be resolved. We also found that you can get dropped off at the front gate of the resort and take a collective (small van holds about 8) to get tp excursions and they will drop you off right at your location and to get there and back is easy and costs about $3.00us money total for the 2 of us which was much cheaper than arranging transport from the resort and plus this way you'll have more to spend on their great excursions there. Quite a bit of staff we spoke to spoke English. We tipped frequently in different areas. Room was cleaned daily unless you didn't want it done. This is a great resort for the most part overall. We bought couple combo tickets for several excursions that we bought while shopping in playa del Carmen when the collectivo dropped us off there from couple guys at a stand set up to talk to you about different excursions and get you all set up to be picked up and dropped off back at the resort when done. They were very professional and buying this way was literally half the price that the resort charged. Strongly suggest doing this way. We did a trip to see 5 cenotes which we could swim in and did, we rode atvs in the jungle, went to Chichen itza which was fabulous and also did ziplining. We spent around $200 for all of that in total and I think that was the price for 1 from the resort.

  • bernadofam : Bowling Green, Kentucky
Honeymoon

We stayed for our honeymoon. The hotel was spectacular. There is not a lot of "night life" but that's what we wanted. There were daily activities that were posted. We had such a wonderful relaxing time. My husband played water volleyball a couple times and I did aqua fit! The staff was very nice and very friendly. We got a beach bed everyday. Guadeloupe and Juan were our beach butlers and they were so nice and made an effort to make us feel special. Alicia was our beach waitress and she was such a joy. She knew our names and what we liked to drink! She made us feel like family. Our candle light dinner was amazing. Our couples massage was the most relaxed we both had been in a long time! We also loved the fact that the painted coconuts that guests painted was used to decorate along the main road into the hotel, we even found ours before we left! We are so ready to go back already! We would recommend this resort to any couple wanting to relax.

  • CrysP53 : Winnipeg
Well Worth Consideration !!!

We are currently visiting the El Dorado Seaside resort. One week July 17-24. Mother / Daughter getaway. I have visited Mexico Adults only resorts over 18 times, Sandals,Secrets, Excellance, Iberostar, Princess, Barcelo. You name it and I have visited it. Mentioning any bad experiences is really unproductive as I have found it is very subjective. Your mind set, your alcohol consumption , experience with other resorts and clearly your level of expectation will always affect your review. I dont want to put preconceived notion in people's minds and question their decision or look for possible flaws. I'm sitting on my daybed looking at the ocean drinking my wine as the evening breeze cools me down and I really feel this is a solid 4 star resort. Again I have experience some of the best of the best that can be offered and trying to be as fair as possible I really do enjoy and love what this resort offeres. What I can tell you is some of the staff are extremely professional and experienced as in the case of the beach butler Juan and his partner. Attentive caring and accommodating as well as just darn friendly. The Restaurants as in most resorts are hit and miss. The 2 restaurants on the Seaside side: The Seaside buffet, well it's a buffet, cafeteria like, hot noisey on the small side but offer great breakfast options good coffee and biscotti. Mia Casa, Italian very pleasant, great service, smaller potions but do try the beef ravioli. Klay Talay Japanese by far the worst we experienced. Service good food quality not great. We had a very bad reaction. Enough said. One of our favourites for convenience is the Driftwood breakfast lunch and dinner outside dining small portions and good service. Sensimar side: great surprise with good options. Culinarium offer beautiful tranquil breakfasts made to order in a relaxing calm environment. Try the eggs Vida, lunches are equally enjoyable and dinner was very good. Recommend seafood cerviche, unbelievable sweet potato coconut cream soup and Parmesan risotto. The buffet, Arrecifes offers small buffet great burgers and pizza for lunch. La Carreta,Mexican really enjoyable. Nice atmosphere smaller portions and smaller variety but quite nice. Gourmet Pub, missed our reservation due to food poisoning from previous night at Klay Talay. Most bars are outside and very pleasing atmosphere but hit and miss on drink quality as it really depends on bar tender experience. Rooms very nice. We are fortunate enough to get top floor without requesting. Great view and fun to swim off balcony. Room service not bad arriving within 30 minutes. Maid service very good we are early risers and Bed made up within 2 hours. By far the best is the Beach Cabana Beds on Seaside beach. Relaxing always available throughout day and butlers bring water face cloths snacks and drink service. Just really easy and relaxing. Not a swim up pool bar person but it's a really full of activities and fun for those who enjoy that sort of thing. To wind it all up. It's a great resort. Offers lots for all types and you won't be disappointed so sit back and enjoy all El Dorado has to offer.

  • Jkw925 : Savannah, Georgia
Cinthia, Israel, Samantha!!!!! Amazing Service!

I was hesitant about an all inclusive. But upon arrival Samantha out concierge made my boyfriend and our friends feel MORE than welcome to be here! She's been most helpful in making sure our excursions are great and that we are enjoying ourselves. Cinthia is an amazing hostess and very accommodating to our needs and questions, she's an instant friend and actually cares about your experience with the staff. Sweet demeanor, sparkling personality and just downright friendly! Israel was our friend's server the last time they were here and he has not disappointed this time! He's been wonderful and we've become fast friends as well! I would come back in a heartbeat, purely for the staff alone! Cheers!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch & dinner daily
  • Welcome glass of sparkling wine
  • Gourmet Inclusive® program offering gourmet service, amenities and dining including beach butlers, concierge, turn-down service, 24-hour room service and premium beverages
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers
  • Daily and nightly activity program with live music and night entertainment
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized water sports: kayak and snorkeling gear
  • Beach towel service
  • Bathrobes
  • Scuba clinics in the pool
  • Tennis
  • Fitness center
  • Sauna and steam bath
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions

Karisma Culinary Collection

  • Welcome glass of Champagne & cold towel
  • Unlimited a la carte dining
  • Premium brand alcoholic and non-alcoholic beverages
  • $100 wine credit per room (divided as follows: 5 credits of $20 each (Wine credits to be redeemed at Wine tasting events)
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Coffee maker in room
  • (24 hour room service) Awake your senses with Gourmet Cuisine in your room at the El Dorado resorts
  • Free Wi-Fi in the lobby
  • Bathrobes & slippers in room
  • Beach towels in room
  • Early check In/Late check out (Upon availability)
  • 20% off Gourmet Spa Services: Treatments vary per hotel
  • Free International calling
  • Gourmet Activities including: Cooking Class, Wine Tasting and Tequila Tasting 
  • 192 suites
  • 11 a la carte restaurants
  • 11 bars 
  • 4 pools, including lazy river
  • Tennis court (hard court, not lit)
  • Fitness facilities
  • Beauty salon
  • Naay Spa (fee)
  • Sauna
  • Steam room
  • Free Wi-Fi throughout resort
  • Shops
  • Meeting rooms
  • Laundry services (fee)
  • Car rental (fee)
  • Medical service (fee)
  • Scuba diving nearby (fee)
  • Golf course 20 min away

Oceanfront Swim Up Jacuzzi Suite

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Master bedroom
  • Sofa
  • Balcony
  • Oceanfront
  • Direct access to pool
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned 
  • Ceiling fan
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Oceanfront Pool Swim Up Jacuzzi Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sofa
  • Oceanfront
  • Direct access to pool
  • Large balcony
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned
  • Ceiling fan 
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Restaurants

Arrecifes

  • à la carte for lunch and dinner
  • Caribbean
  • Dress code - Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Sandwicherie

  • Snacks and more
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Vida Garden Grill

  • à la carte for breakfast, lunch and dinner
  • Latin Fusion
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Carreta

  • à la carte for dinner
  • Mexican
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Mia Casa

  • à la carte for dinner
  • Italian
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Klay Talay

  • à la carte for dinner
  • Asian cuisine
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Beach Barbecue

  • Grill for lunch
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Driftwood Gourmet Oceanfront Restaurant

  • à la carte for lunch and dinner
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Chef Market

  • à la carte for breakfast and dinner
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Bars

  • Guacamayas Palapa bar 
  • Cotorros Pool bar
  • Arrecifes Swim-up Bar
  • Colibri Swim-up Bar
  • Gaviotas Swim-up Bar and Lounge
  • La Cantina Tequileria
  • Garcita Swim-up bar *
  • Mezcalito Lobby bar
  • Margaritas Bar
  • Oceanfront Swim-up Bar
  • Coladas Bar

*Access reserved to guests staying at the Premium Section only. Gourmet bite service from 12:00 - 15:00. Premium Section.

Facilities

  • Hydrotherapy pools
  • Steam room
  • Sauna
  • Showers
  • Temazcal: The Steam House
  • Spa treatment booths
  • Sky Massage open air palapa
  • Salon
  • Bridal suite
  • Fitness centre

Treatments

  • Hydrotherapy
  • Facials
  • Massage
  • Couples massage
  • Reflexology
  • Herbal therapy
  • Body scrub
  • Body wrap

Stay at 1, Play at 2 - Guests of the El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma have full use of all the facilities at the Sensimar Seaside Suites and Spa, A Gourmet Inclusive Resort, by Karisma.

Honeymoon Bonus - Taste of Romance Honeymoon Package. Complimentary when booking a 5 night stay or longer.

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out 15:00 (subject to availability)

Requirements:

  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date.
  • Available for purchase to non-qualifying couples for $75 USD.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for any reservations travelling with a group or wedding party.

To arrange honeymoon package please contact the hotel directly.

Honeymoon or Anniversary - Memorable Moments Anniversary Package. Complimentary when booking a 5 night stay or longer in a Beachfront Jacuzzi Junior Suite or higher. 

  • Personal Romance Maître D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Requirements:

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in non-qualifying categories for $750 USD per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.
  • Not combinable with Taste of Romance.  
  • Subject to change

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Seaside Suites
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Seaside Suites
Carretera Playa _ Tulum Kantenah, km 95 Km 95 Carretera Cancún, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.