El Dorado Seaside Suites

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
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  • Bonus
Our Opinion

A quiet and romantic setting that is ideal for couples looking for great service, excellent food and top-notch facilities all wrapped up in a relaxing setting. The Jacuzzi junior suites are excellent, but if you want to go all out, upgrade to the Oceanfront suites or the Swim-up suites with pool right off your terrace. With great service and a gourmet a la carte dining experience that is hard to match, the El Dorado Seaside Suites is highly recommended for couples.


Overview

Fully upgraded, the El Dorado Seaside Suites is now an upscale all-inclusive boutique resort for adults only. This secluded hotel is set on a two-kilometre beachfront, facing a spectacular coral reef and offers luxurious services and creative cuisine. The popular attractions of Xel-Ha, Xcaret and Tulum are just a short drive away. This all-suite resort includes Jacuzzi Junior Suites which feature a private Jacuzzi in your room or on the balcony, and terraces with a hammock. More low-key than many other all-inclusive resorts, it's perfect for a quiet get-away-from-it-all holiday.

Location: Nestled amid 280 acres on Kantenah Beach, a 75 minute drive from Cancun airport, 30 minutes to Playa del Carmen.


Highlights
  • Secluded and quiet location on a nice beach
  • One of the largest spas in Riviera Maya
  • Spacious rooms with Jacuzzi, free international calling and free Wi-Fi 
  • Gourmet Inclusive® dining  with lots of choices
  • Awarded AAA Four Diamond Award

tripadvisor Traveler Reviews
  • Mat D : Manchester, United Kingdom
Sensational sensimar

This is our 3rd visit to sensimar and the only hotel we have returned to.ill start with the negatives if you can call them that.the rooms are a little dark and there are too many palm trees and that's it.the positives..I could go on allday this hotel is beautiful the food is out of this world the staff make this hotel what it is nothing is too much trouble for them and a special thanks to Martha for my endless supply of rum and coke and almond tequila.I honestly can't praise this hotel enough.also thanks to Adrian for the culture education and just for the daily chats..we will see you again in June for sure

  • Jaluks : Victoria, Canada
A Resort

El Dorado Seasides suites is the new modern building in the resort. Spacious and comfortable room and an awesome huge bathroom with a double Jacuzzi. The open sea view from the balcony is great. A kind of "infinity pool" at the balcony sounds better than it really is. It lacks privacy since it is connected with all the room's balconies, and also its water gets really cold since it does not get sun light at any point of the day. Disappointing feature for me it was a lack of a good size sand beach on the resort. As most of all inclusive resort, quantity overcomes quality and it is not exception here. Overall, El Dorado provides a good resort experience.

  • Sharon C :
It is not what it appears to be

Our honeymoon package experience was not what we paid for. Please be aware that the infinity pool is not an infinity pool as the water does not flow over the side. Bugs and pollen collected on the top of the pool and it was disgusting.We went in January and the water was too cold to use anyway. We did not use it. Our room air conditioner did not work. We did not receive "tropical flowers" on arrival. There was no cold water in the bathroom sink area. The "romance matre de " is just a concierge who is there to "upsell" the property and amenities. He is not there for you. We informed him of our unhappiness with our room and the lack of receiving what we had paid for and nothing was done. His name was Miguel. We had a romantic dinner for two down by the beach and our waiter was nowhere to be found for half an hour. Our driver had no idea where we were supposed to be.When we went for our couples massage they had no idea that we had paid for the hydrotherapy package as well. After 3 days of a 5-day stay, I emailed my travel agent and advised her of all that had happened. She contacted the hotel and expressed to me in an email that we were going to have very personal service from then on and that they were sorry. We heard from no one that day.We did, however, receive 2 or 3-day old flowers from someone's wedding, not a tropical arrangement.Our room was not cleaned correctly until the last day. On our last day at this resort, we got a visit from the Room manager. She sent the tropical flowers to our room, she provided two desserts and a bottle of champagne and a coupon for a free night stay in a year. I am not sure why she thought this was a big deal because they give a free night stay to everyone who stays for the first time on their honeymoon. I could not drink the champaign so we gave it away to others we met who were as unhappy as we were. On a positive note, there were two very wonderful and service-oriented people we met while staying there. Guadalupe down at the Baja Bed area is most passionate about his job. He made sure that everyone down by the water was happy and receiving 5-star service. He was wonderful. I say down by the water because there is literally no beach area whatsoever and there is drilling going on as they are trying to break up the coral and create some kind of beach wall. So you pretty much hear a jackhammer all day long. Javier was another great service provider. He loves his job, he took great care of us on our departure and was very helpful.We found the food at the resort to be great. We tried to visit most of the restaurants and found the service to be very nice. The food was presented beautifully for every meal. Room service was also very prompt and we used it every morning.In short, the room manager took our massage upgrade off our bill which was a total of $214.00 I do not think that gesture even comes close to my honeymoon being disappointing. It is not something that I can "do over". If the room manager had comped a 6-night stay to make up for the 6 nights that were ruined because of their lack of attention to details they were promoting I might consider returning to give them another chance but as it stands now, I will not go back and risk wasting my money again.

  • Faye G :
Good mix of fun and relaxation

This resort was a great escape from everyday life. Food: the food was great here. The buffet at seaside market had a great variety. We were greeted by Maro, who learned my name within half a day, Our waiter Sergio was always attentive (we would request him, one morning we saw four couples in a row request to sit in his section) Gloria at the egg station was one of the hardest workers I’ve ever seen (wish she had a basket that we could have dropped our tip money in to!). The a la carte restaurants were some of the best we’ve had at a resort (Asian was our favourite). Lunch at the driftwood - the food was fantastic! But the service was slow (lunch could be up to an hour and half and that is precious suntanning time!), eating by the pool is not an option nor is taking food to go, would be great to have a poolside snack menu! Pool : the pool is beautiful, however a bit confusing. When we booked we were under the impression we were in a swim up suite to the pool - we were not. Be aware that the resort calls all rooms swim ups when floors 2 - 6 are a connecting balcony pools that are freezing cold and not at all private. Upgrades were available for bottom and top swim ups. There is also no where to put your drink/sit in the pool with a limited amount of loungers and no ledges you could not keep personal items near by. Once we upgraded our suite was right by the swim up bar where the amazing Josue and Raul would have drinks ready for us as we approached. These two were so great with all of the guests, everyone raves about them and we see why! The music at the pool was repetitive, which I expect, but would love to hear some different mixes. Entertainment : the staff here are some of the best we’ve come across. Suseth, Norma and Eddy were on point every minute of the day making everyone feel included. The team does daily trivia in the pool which allows the guests to interact. Water aerobics happens everyday at 12 in the main pool. The music becomes like techno and it’s difficult/awkward to watch. Also they struggle to get people involved. With the beautiful/huge gym aqua fitness seemed invasive on those just trying to relax. The 4th floor bar is where all the fun happens. There is a pool table (but no where to sign up so you Awkwardly wait to hopefully get a chance to play) Cosme, one of the bartenders/servers was amazing. Dealing with the drunkest people of the night he is calm, quick attentive and makes pretty shots. You also always saw at least one of member of the Suseth/Norma/Eddy team there late at night keeping things entertaining. Overall we give a 5/5 but only because of the upgrade to the bottom floor and the amazing staff. Definitely a mix of fun and relaxation. Some days the Pool felt serene, some days it felt like college. Depended on the guests in the pool. Also recommend bringing a floaty, it was nice to have for the Pool.

  • Silmara C :
Great vacation

Great staff! Very respectful to all. Activities were fun and great with Suseth, Norma and Eddy. Weather wasn’t great, but they filled everyday with sunshine. Don’t ever lose them. They were very personable and catered to all.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • A la carte breakfast, lunch & dinner daily
  • Welcome glass of sparkling wine
  • Gourmet Inclusive® program offering gourmet service, amenities and dining including beach butlers, concierge, turn-down service, 24-hour room service and premium beverages
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers
  • Daily and nightly activity program with live music and night entertainment
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized water sports: kayak and snorkeling gear
  • Beach towel service
  • Bathrobes
  • Scuba clinics in the pool
  • Tennis
  • Fitness center
  • Sauna and steam bath
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions

Karisma Culinary Collection

  • Welcome glass of Champagne & cold towel
  • Unlimited a la carte dining
  • Premium brand alcoholic and non-alcoholic beverages
  • $100 wine credit per room (divided as follows: 5 credits of $20 each (Wine credits to be redeemed at Wine tasting events)
  • Mini-bar with international beer, water, soft drinks (refilled daily)
  • Coffee maker in room
  • (24 hour room service) Awake your senses with Gourmet Cuisine in your room at the El Dorado resorts
  • Free Wi-Fi in the lobby
  • Bathrobes & slippers in room
  • Beach towels in room
  • Early check In/Late check out (Upon availability)
  • 20% off Gourmet Spa Services: Treatments vary per hotel
  • Free International calling
  • Gourmet Activities including: Cooking Class, Wine Tasting and Tequila Tasting 
  • 192 suites
  • 11 a la carte restaurants
  • 11 bars 
  • 4 pools, including lazy river
  • Tennis court (hard court, not lit)
  • Fitness facilities
  • Beauty salon
  • Naay Spa (fee)
  • Sauna
  • Steam room
  • Free Wi-Fi throughout resort
  • Shops
  • Meeting rooms
  • Laundry services (fee)
  • Car rental (fee)
  • Medical service (fee)
  • Scuba diving nearby (fee)
  • Golf course 20 min away

Oceanfront Swim Up Jacuzzi Suite

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Master bedroom
  • Sofa
  • Balcony
  • Oceanfront
  • Direct access to pool
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned 
  • Ceiling fan
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Oceanfront Pool Swim Up Jacuzzi Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sofa
  • Oceanfront
  • Direct access to pool
  • Large balcony
  • 1 King or 2 Double beds
  • Jacuzzi for two
  • Television
  • Air-conditioned
  • Ceiling fan 
  • iPod docking station
  • Marble bathroom
  • Double sinks
  • Separate glass shower
  • Hair dryer
  • Bathrobe
  • Safety deposit box
  • Iron & Ironing board
  • Coffee maker
  • Telephone
  • Vanity mirror
  • Mini-fridge

Restaurants

Arrecifes

  • à la carte for lunch and dinner
  • Caribbean
  • Dress code - Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Sandwicherie

  • Snacks and more
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Vida Garden Grill

  • à la carte for breakfast, lunch and dinner
  • Latin Fusion
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

La Carreta

  • à la carte for dinner
  • Mexican
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Mia Casa

  • à la carte for dinner
  • Italian
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Klay Talay

  • à la carte for dinner
  • Asian cuisine
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Beach Barbecue

  • Grill for lunch
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Driftwood Gourmet Oceanfront Restaurant

  • à la carte for lunch and dinner
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Chef Market

  • à la carte for breakfast and dinner
  • International
  • Dress code: Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed

Bars

  • Guacamayas Palapa bar 
  • Cotorros Pool bar
  • Arrecifes Swim-up Bar
  • Colibri Swim-up Bar
  • Gaviotas Swim-up Bar and Lounge
  • La Cantina Tequileria
  • Garcita Swim-up bar *
  • Mezcalito Lobby bar
  • Margaritas Bar
  • Oceanfront Swim-up Bar
  • Coladas Bar

*Access reserved to guests staying at the Premium Section only. Gourmet bite service from 12:00 - 15:00. Premium Section.

Facilities

  • Hydrotherapy pools
  • Steam room
  • Sauna
  • Showers
  • Temazcal: The Steam House
  • Spa treatment booths
  • Sky Massage open air palapa
  • Salon
  • Bridal suite
  • Fitness centre

Treatments

  • Hydrotherapy
  • Facials
  • Massage
  • Couples massage
  • Reflexology
  • Herbal therapy
  • Body scrub
  • Body wrap

Stay at 1, Play at 2 - Guests of the El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma have full use of all the facilities at the Sensimar Seaside Suites and Spa, A Gourmet Inclusive Resort, by Karisma.

Honeymoon Bonus - Taste of Romance Honeymoon Package. Complimentary when booking a 5 night stay or longer.

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out 15:00 (subject to availability)

Requirements:

  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date.
  • Available for purchase to non-qualifying couples for $75 USD.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for any reservations travelling with a group or wedding party.

To arrange honeymoon package please contact the hotel directly.

Honeymoon or Anniversary - Memorable Moments Anniversary Package. Complimentary when booking a 5 night stay or longer in a Beachfront Jacuzzi Junior Suite or higher. 

  • Personal Romance Maître D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Requirements:

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in non-qualifying categories for $750 USD per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.
  • Not combinable with Taste of Romance.  
  • Subject to change

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Dorado Seaside Suites
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Dorado Seaside Suites
Carretera Playa _ Tulum Kantenah, km 95 Km 95 Carretera Cancún, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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