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Excellence Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Beautiful resort with great amenities and plenty of activities. There is a variety of buffet and a la carte items available. There are plenty of pools and lounge space available. Great daytime and nightly entertainment.


Overview

If you have a taste of luxury, romance and adventure, then Excellence Riviera Cancun is where you belong. The all-suite, adults only resort is set along Mexico's renowned Riviera Maya, 15 minutes away from Cancun's airport, on an immaculate white sand beach. Six meandering pools wind through the grounds. You have access to 9 international restaurants from French to Asian to Gourmet, 11 bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea.

Location: On the beach, 25 minutes to downtown Cancun and Playa del Carmen, 15 minutes from the airport.


Highlights
  • Wide variety of restaurants - no reservations required
  • 6 free-form pools to choose from
  • Great spa with beachside treatments
  • Many daily activities including cooking lessons, archery, snorkeling and jogging trails
  • Mediterranean architecture and scenic views
  • AAA Four Diamond Award

tripadvisor Traveler Reviews
  • laura v : Fort Worth, Texas
Outstanding staff

The weather was chilly, about the mid 80's (granted I'm used to 110°F summers) but we had the time of our lives. The place was immaculate and beautiful. The tone was set from the second we pulled up. Our bags where handled with the upmost care. The food was DELICIOUS. We've been to many resorts over the years and this was the best food to date. We ordered room service several times and it was just as good as the restaurants. The bars were a bit slower than other places we've been to but it's because the bartenders make really great drinks. It's not your typical "all inclusive" cocktail. And don't get me started on the staff. Everyone said hello and greeted you warmly all over the resort all day. You can tell the staff is really happy working there. Even the iguanas seemed happy. Don't forget to check out the coffee shop.

  • RandyJo :
Excellence throughout !!

Just stayed 10 nights and this Adult only resort, we upgraded to the "Excellence Club" and were pampered and treated with excellence. Amenities and service was amazing, Concierge service poolside and in the Club Lounge was excellent, the Manager "Andy" was extremely gracious and helpful, Moses & Fidel at the poolside bar were great, as were the entire poolside Concierge staff ! Food was abundant with many flavors, recommend the French and Asian and the Grill.

  • Laura W : Denver, Colorado
A few favorites and pointers...

I'm a picky traveler, but Excellence far exceeded my expectations. We were there for 5 nights and never left the resort because it had so much to offer. The entertainment was fun and festive, the food was phenomenal, and the staff was exceptionally friendly. A few favorites and pointers...- Go to the bar to get your own drinks. The poolside waiters are convenient, but the drinks are often watered down by the time they get to you.- Find out in advance which restaurants are closed on which nights so you don't miss out on your favorite cuisines.- Try the pizza at Sol (the pool bar). Brick-oven, baked to order, and incredibly delicious. We visit Europe often and the crust rivals that which you get in Italy.- Take the bike ride to Puerto Moreles. (Offered daily at 3:30pm) It's a fun and leisurely ride that lets you see the surrounding area.

  • dhkhchrh0116 : Nashville, Tennessee
Our perfect vacation

We have stayed at several all inclusive in the Caribbean and Mexico and we feel like this was the best resort comparing food, rooms and service. Will definitely return. Could possible be our only resort for the Cancun area.

  • Chirpycharliec : Leeds, United Kingdom
Simply superb - beauty luxury & comfort!

This resort surpassed our expectations.Every effort is made to make your stay easy and comfortable. All inclusive really does mean all inclusive! Wifi, room service (many times a day if required!) mini bar + full bottles of spirits of your choice. Constant concierge for bringing drinks or snacks, cleaning your glasses or setting up the towels on the outdoor beds! Even includes free shopping trips to the local towns! The place is stunning, right on a beautiful sandy beach, many great restaurants, really good gym, the pools are kept really clean and just very pretty everywhere. The staff are extremely helpful and polite and very professional. The evening entertainment was OK, depends what you like! There is always somewhere to go for peace or conversations or activities to do if you want it more lively. The hotel could not do enough for us even accommodating a late check out when they were to be at 100% occupied.A few coupes had a wedding there too and were complimentary about how well they were looked after. Only frustration was we didn't know about the DJ night club held in the sports bar until our last day - this needs to be better advertised. In summary great hotel by far the most luxury and comfort (oh my the beds in the excellence club rooms were incredible!!!) that I have ever experienced!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, buffet or a la carte lunch and dinner daily
  • Snacks
  • A la carte dining (dress code in effect)
  • Unlimited Premium brand drinks
  • 24 hour room service
  • In-room mini-bar stocked w/bottled water, soft drinks and beer
  • Pool and beach waiter service
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Day and night tennis
  • Volleyball
  • Billiards
  • Use of gym
  • Dance lessons
  • Spanish lessons
  • Daily activities
  • Nightly entertainment

Excellence Club Inclusions

  • Premium suite
  • Private check-in and check-out plus early check-in and late check-out subject to availability
  • Private concierge service (7:00 -23:00)
  • Private lounge area with PCs, Internet access, buffet and bar service (7:00 -23:00)
  • Bvlgari VIP toiletries
  • Upgraded room service menu in-room
  • Upgraded mini-bar including premium liquor and wine to preference (List available with our Club Concierge)
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach area
  • Daily complimentary newspaper
  • Shoeshine service
  • Complimentary beach bag for use during your stay
  • Free Wi-Fi Internet connection in rooms
  • Includes Aqua Wellness Spa Treatment, 1 per person per stay
  • 440 Well Appointed Junior Suites in fourteen 3-storey buildings
  • 1 buffet & 8 a la carte restaurants: Japanese, Steak & Seafood, Mexican, Indian, Gourmet and Continental cuisine
  • Snack bars
  • 10 Bars including, Cigar Bar, Piano-sing along bar and comedy club
  • 6 Swimming pools (2 heated in winter)
  • 5 Outdoor Jacuzzis
  • 1 Lit Tennis Court and 1 Multi Sports court
  • Library
  • Shopping galleria
  • Fully equipped Fitness Centre
  • Fitness trail - scenic, tropical route for walkers & joggers
  • Yoga & fitness classes
  • Signature outdoor Spa Garden with warm, shallow mineral water whirlpools (fee)
  • Full service world-class indoor Spa with sauna, salt water pools, private swiss showers, massage & body treatment rooms (fee)
  • Deep sea fishing (fee)
  • Bicycle tours
  • Concierge desk
  • Free Wi-Fi internet
  • Meeting rooms available
  • Medical facilities (fee)
  • Laundry services (fee)
  • ATM
  • Golf nearby

Junior Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Oceanview
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection

Excellence Club Junior Suite Swim-up Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Separate water closet 
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Outdoor jetted whirlpool bathtub for two
  • Private furnished terrace with lounge bed, direct access to the pool with oceanview
  • Please see All Inclusive section for the Excellence Club Inclusions

Junior Suite Spa or Poolview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area 
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Spa and or poolview

Junior Suite Swim-up Spa or Poolview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Spa and or poolview
  • Private furnished terrace with outdoor jetted whirlpool bathtub, 2 sun beds, direct access to the pool and one hammock

Excellence Club Junior Suite Oceanfront 

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Oceanfront
  • Turndown service
  • Iron & Ironing board
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony 
  • Separate water closet
  • 42" flat screen TV
  • Air-conditioning with individual climate controls
  • Bathroom with jetted tub
  • Service box for room service
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Outdoor jetted whirlpool bathtub for two
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Honeymoon Suite Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service 
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room check in & check out
  • Butler service for luggage
  • Special Jacuzzi decoration (must be booked through concierge)
  • Two private and furnished balconies (one with outdoor jetted whirlpool bathtub) with oceanfront
  • Separate couple massage room
  • Separate living room area with sound system
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Two-Story Rooftop Terrace Suite Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Oceanview
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • 42" Flat-screen TV
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Furnished balcony
  • Separate water closet
  • Bathroom with jetted tub
  • Outdoor Jacuzzi
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Private rooftop terrace with plunge pool and comfortable lounge furniture & open-air shower
  • Please see All Inclusive section for the Excellence Club Inclusions

Two-Story Rooftop Terrace Suite with Plunge Pool

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Separate water closet 
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Outdoor Jacuzzi
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Private rooftop terrace with plunge pool and comfortable lounge furniture & open-air shower
  • Spa and or poolview

Restaurants

Oregano

  • a la carte for lunch and dinner
  • Italian
  • Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Toscana

  • Buffet for breakfast and lunch / a la carte for dinner
  • Italian
  • Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Agave

  • a la carte for dinner
  • Mexican
  • Indoor or outdoor dining
  • Outdoor seating: Dress shorts & capri pants are allowed For Ladies: Long pants, capri pants, skirt, blouse

Spice

  • a la carte for dinner
  • Asian/Teppanyaki
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

The Lobster House

  • a la carte for breakfast, lunch and dinner
  • International/Lobster
  • Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

The Grill

  • a la carte for lunch and dinner
  • Grill and Steakhouse
  • Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Chez Isabelle

  • a la carte for dinner
  • French
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Basmati

  • a la carte for dinner
  • Indian
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Las Olas

  • Snack Bar/Grill

Flavor Market

  • Tapas for dinner
  • Spanish
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Aroma

  • Café

Bars

  • Cafe Kafe
  • Martini Bar
  • Blue Swim-up bar
  • Sol Pool bar
  • Cielo Pool bar
  • Alegria Piano bar and comedy club
  • Stars Theatre bar
  • La Havana Cigar bar
  • Revive Juice bar 
  • X-Lounge Beach bar
  • Sports Bar

Facilities

  • Aqua Wellness Hydrotherapy Circuit
  • Steam bath
  • Saunas
  • Temazcal steam bath
  • 10 Indoor treatment rooms, including  4 couple's rooms
  • Outdoor, oceanfront treatment rooms
  • 2 Facial rooms
  • 2 Vichy showers
  • Outdoor relaxation patio with waterfall
  • Juice and smoothie bar
  • Boutique
  • Beauty Salon
  • Bridal Spa

Treatments

  • Hydrotherapy circuit
  • Massages
  • Facials
  • Couples treatments
  • Body Treatments
  • Manicures and pedicures
  • Waxing
  • Hair styling


Honeymoon & Anniversary Bonus

  • Welcome letter
  • Basket of fresh fruits in room upon arrival
  • A bottle of sparkling wine
  • One special romantic dinner
  • Rose petals in room upon arrival
  • Special turn down service
  • Champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
  • 15% discount on all spa treatments + 15% photo package

Note: The honeymoon package is complimentary with your stay at Excellence Resorts. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Valid within 3 months of wedding date for honeymoons.Valid 7 days before or after anniversary date.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Excellence Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Excellence Riviera Cancun
Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.