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Excellence Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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  • Accommodations
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Our Opinion

Beautiful resort with great amenities and plenty of activities. There is a variety of buffet and a la carte items available. There are plenty of pools and lounge space available. Great daytime and nightly entertainment.


Overview

If you have a taste of luxury, romance and adventure, then Excellence Riviera Cancun is where you belong. The all-suite, adults only resort is set along Mexico's renowned Riviera Maya, 15 minutes away from Cancun's airport, on an immaculate white sand beach. Six meandering pools wind through the grounds. You have access to 9 international restaurants from French to Asian to Gourmet, 11 bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea.

Location: On the beach, 25 minutes to downtown Cancun and Playa del Carmen, 15 minutes from the airport.


Highlights
  • Wide variety of restaurants - no reservations required
  • 6 free-form pools to choose from
  • Great spa with beachside treatments
  • Many daily activities including cooking lessons, archery, snorkeling and jogging trails
  • Mediterranean architecture and scenic views
  • AAA Four Diamond Award

tripadvisor Traveler Reviews
  • kevbell75 : Southampton, United Kingdom
Honeymoon

Where to start? The most AMAZING place to celebrate our honeymoon. The facilities are second to none and I can't fault it. The staff were incredibly professional and the best I've seen. One particular young man Isac Basilio is a credit to the company and a stunning representative of professionalism and kindness going above and beyond the call of duty to ease my pain when I had hurt my foot on a day trip visit out in the countryside. Thank you Isac you are a credit to the company and thank you Excellence. Memories made to be treasured. Kevin.

  • Diane F : Bel Air, Maryland
Almost Excellent

This resort is very, very nice. The reason I can't give it a fantastic rating is the location of our room required quite the trek to get to the main pool, restaurants, and beach and since it was oppressively hot and humid we were tired out every day. But that is our problem .... The property is gorgeous, well landscaped and maintained. We enjoyed not having to wear wristbands and having unlimited towels available at multiple locations. There is a shortage of seating around the pools, but plenty of places to relax on the beach. The sand is fine and clean and it's easy to walk into the ocean which slopes gently for several yards. There were no rocks or coral either! There is plenty of beach service too. Fidel, Pedro & Javier took fine care of our every need. They will even bring you food! And the food is good. The Barcelona breakfast buffet of okay, but you can order ala carte at The Lobster House. Barcelona's lunch buffet is very good. You can grab a made-to-order brick oven pizza at the Sol bar. We had great dinners at Chez Isabelle (escargot and filet) and The Lobster House (lobster or surf & turf). Also enjoyed were Agave and The Grill. A nice surprise was the house wines. The vino Rosado is like white zinfandel. Visit the Prelude bar and have Jorge, Martin, Filipe or Timoteo take fine care of you. Chances are they will remember your drink and even your name.The rooms are spacious with plenty of storage. It's great to be able to completely unpack! And the balcony is big with nice chairs, a table and a outdoor sofa. Unfortunately, our balcony faced due east and was like an oven in the morning. And be careful of the step down into the seating area of the room. We placed the desk chair there to use as a reminder and a railing. You may also need assistance getting into the bed. It is - no exaggeration - as high as a kitchen counter-top! We used the ottoman as a step-stool.The room has a fully stocked mini-fridge plus vodka, tequila and rum in full-sized bottles. Sadly they have Nespresso machines and not coffee makers. You can make a small cup of coffee by running one pod 3 times, or just call for a pot from Room Service. They are fast and friendly. We never waited more than 20 minutes.If you get the chance - go to Excellence Riviera Maya!

  • Kianama : Ohio
Wonderful Week

A lot of first time reviews are motivated by a bad experience, often atypical. I want to make my first TripAdvisor review a positive one of Excellence Riviera Cancun. We stayed the week of September 26, Saturday to Saturday. This was the fifth vacation to the Yucatan; the second with just my wife; no kid in tow. And so, we’ve got some experience with all-inclusive resorts. The resort is beautiful; not too big; plenty of quiet spots. The modern décor rooms were sharp looking; the “couches” in the room and especially on the private balcony were a plus, as was the huge walk-in shower. The housekeeping was first rate. The beach is soft and expansive. There were plenty of soft beds and palapas every day at all times. I suspect we were there in a less than capacity week. Towards the end of the week we were spending more time out front of our second (really third) floor room at a palapa along the lazy river. Very relaxing. We did not spend time at the main pool. This is where the younger and more gregarious patrons congregate. But even here the guests were well behaved and just having fun. There were plenty of pleasant surprises discovered through the week. The hot tub and other spa type features outside of the pay spa. The yummy smoothies and such along the lazy river. The coffee shop with its excellent lattes. And how pleasant to be served and entertained first thing in the morning by the very cool barista ladies there, the charming Yesinia, the quiet Mariana, and the hilarious Rosalba. I hope I’m spelling their names and have matched them up correctly. They were a highlight of our week. we’ve been telling all of our friends about them. We especially enjoyed the afternoon bands and entertainment by the pool. The variety of excellent musicians was anticipated daily. (It’s a shame some guests in the pool preferred their own boom box music while the band was playing. Quite rude.) Other discoveries: The complimentary shuttle to Playa Del Carmen. (Although Playa del Carmen itself was a bit too hectic for us.) The ice cream station. I could go on and on. And the resort arranged for the pay-per- view showing of the Mayweather/McGregor fight. How cool was that. Appreciation of the food and restaurants can be a personal, subjective thing. I thought the food for the most part was excellent. Some food snobs like to take shots at the buffets, but I thought the buffets were excellent and always presented the opportunity for exploring new foods and tastes. (My wife didn’t like that the pancakes and waffles were always cold) The wait staff there is super friendly. I can’t remember names, but Roberto come to mind as having gone out of his way several times for us and he was a lot of fun to talk to. Speaking of enjoyable, the live music in the mornings in The Barcelona was excellent. These quality musicians, harpists, classical guitarists, and more, play mostly unnoticed but I hope appreciated. We ate at most of the restaurants and all were very good. The lobster at the Lobster House was somewhat disappointing as were the hamburgers at the pool Grill restaurant. Spice (Asian), Chez Isabelle (French), and Toscana (Italian) were all excellent. Las Olas (Tapas) and Agave (Mexican) were also very good. The wait staffs at each were also terrific.The only area where Excellence suffers in comparison to some of the larger resorts is in the evening shows. Especially the bad sound system. Although even here, many of the shows were entertaining enough and the talent unmistakable. Bravo to these hard working folks. Some very, very minor nits. The Wi-Fi was sometimes spotty but I was able to keep up with work emails and my Facebook nonsense with no problems. You can’t blame the resort for the occasional loud, annoying group in a restaurant or the rude cigarette and cigar smokers. But maybe smokers should be relegated to their own spots, even outdoors. And I wish these resorts would ban tipping. We tipped along the way, but it would sure be more relaxing to know it was just part of the deal. Mexico still has the seaweed problem which didn’t keep me out of the ocean but we’re thinking the clearer, turquoise waters of the Caribbean will make for better overall experience for our next vacation. Overall, loved it. Just what the doc ordered.

  • Stacy P : Decatur, Alabama
Beautiful Resort!!

We visited the Excellence Riviera Cancun with two other couples for three nights and the place was wonderful! We thoroughly enjoyed our Pool View Jr Suite room, it was plenty big. We never heard noise from any other room. There were tons of pools on the property. We also really enjoyed the Spa. I had the 50 minute massage and enjoyed the hydro therapy prior to the massage. Restaurants could be a bit slow, but the service and food were excellent. We had an excellent server on our last night at The Lobster House. The evening entertainment was wonderful! We enjoyed Karaoke in the sports bar one night.

  • Cathi M :
Excellent

My 1st choice for vacation was to go back to Cabo and stay at the Riu like we have done before. My husband wanted to go somewhere new. I am glad I listened. The Excellence Resort in Riviera Maya was great. The staff was awesome and the food was even better. Never had a bad meal. We really had a great week and will definitely recommend to friends and family and we will be returning. My only complaint is that we came to our room several times from the pool and housekeeping was cleaning our room and let us right in without checking who we were.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, buffet or a la carte lunch and dinner daily
  • Snacks
  • A la carte dining (dress code in effect)
  • Unlimited Premium brand drinks
  • 24 hour room service
  • In-room mini-bar stocked w/bottled water, soft drinks and beer
  • Pool and beach waiter service
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Day and night tennis
  • Volleyball
  • Billiards
  • Use of gym
  • Dance lessons
  • Spanish lessons
  • Daily activities
  • Nightly entertainment

Excellence Club Inclusions

  • Premium suite
  • Private check-in and check-out plus early check-in and late check-out subject to availability
  • Private concierge service (7:00 -23:00)
  • Private lounge area with PCs, Internet access, buffet and bar service (7:00 -23:00)
  • Bvlgari VIP toiletries
  • Upgraded room service menu in-room
  • Upgraded mini-bar including premium liquor and wine to preference (List available with our Club Concierge)
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach area
  • Daily complimentary newspaper
  • Shoeshine service
  • Complimentary beach bag for use during your stay
  • Free Wi-Fi Internet connection in rooms
  • Includes Aqua Wellness Spa Treatment, 1 per person per stay
  • 440 Well Appointed Junior Suites in fourteen 3-storey buildings
  • 1 buffet & 8 a la carte restaurants: Japanese, Steak & Seafood, Mexican, Indian, Gourmet and Continental cuisine
  • Snack bars
  • 10 Bars including, Cigar Bar, Piano-sing along bar and comedy club
  • 6 Swimming pools (2 heated in winter)
  • 5 Outdoor Jacuzzis
  • 1 Lit Tennis Court and 1 Multi Sports court
  • Library
  • Shopping galleria
  • Fully equipped Fitness Centre
  • Fitness trail - scenic, tropical route for walkers & joggers
  • Yoga & fitness classes
  • Signature outdoor Spa Garden with warm, shallow mineral water whirlpools (fee)
  • Full service world-class indoor Spa with sauna, salt water pools, private swiss showers, massage & body treatment rooms (fee)
  • Deep sea fishing (fee)
  • Bicycle tours
  • Concierge desk
  • Free Wi-Fi internet
  • Meeting rooms available
  • Medical facilities (fee)
  • Laundry services (fee)
  • ATM
  • Golf nearby

Junior Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Oceanview
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection

Excellence Club Junior Suite Swim-up Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Separate water closet 
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Outdoor jetted whirlpool bathtub for two
  • Private furnished terrace with lounge bed, direct access to the pool with oceanview
  • Please see All Inclusive section for the Excellence Club Inclusions

Junior Suite Spa or Poolview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area 
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Spa and or poolview

Junior Suite Swim-up Spa or Poolview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Spa and or poolview
  • Private furnished terrace with outdoor jetted whirlpool bathtub, 2 sun beds, direct access to the pool and one hammock

Excellence Club Junior Suite Oceanfront 

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Oceanfront
  • Turndown service
  • Iron & Ironing board
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Private furnished balcony 
  • Separate water closet
  • 42" flat screen TV
  • Air-conditioning with individual climate controls
  • Bathroom with jetted tub
  • Service box for room service
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Outdoor jetted whirlpool bathtub for two
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Honeymoon Suite Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Separate water closet
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Service box for room service 
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room check in & check out
  • Butler service for luggage
  • Special Jacuzzi decoration (must be booked through concierge)
  • Two private and furnished balconies (one with outdoor jetted whirlpool bathtub) with oceanfront
  • Separate couple massage room
  • Separate living room area with sound system
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Two-Story Rooftop Terrace Suite Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Oceanview
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • 42" Flat-screen TV
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Furnished balcony
  • Separate water closet
  • Bathroom with jetted tub
  • Outdoor Jacuzzi
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • Private rooftop terrace with plunge pool and comfortable lounge furniture & open-air shower
  • Please see All Inclusive section for the Excellence Club Inclusions

Two-Story Rooftop Terrace Suite with Plunge Pool

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Hair dryer
  • Direct dial telephone
  • Turndown service
  • Iron & Ironing board
  • 1 King bed
  • Coffee/tea maker
  • Vanity mirror
  • Pillow menu
  • Double vanities
  • Separate shower
  • Scale
  • CD/DVD player
  • Sitting area
  • Separate water closet 
  • 42" flat screen TV
  • Bathroom with jetted tub
  • Outdoor Jacuzzi
  • Service box for room service
  • Air-conditioning with in-room climate control
  • Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
  • In-room safe
  • VIP amenities
  • Bathrobes and slippers
  • Radio alarm clock with iPod docking station
  • In-room premium liquor & wine bottle selection
  • Private rooftop terrace with plunge pool and comfortable lounge furniture & open-air shower
  • Spa and or poolview

Restaurants

Oregano

  • a la carte for lunch and dinner
  • Italian
  • Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Toscana

  • Buffet for breakfast and lunch / a la carte for dinner
  • Italian
  • Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Agave

  • a la carte for dinner
  • Mexican
  • Indoor or outdoor dining
  • Outdoor seating: Dress shorts & capri pants are allowed For Ladies: Long pants, capri pants, skirt, blouse

Spice

  • a la carte for dinner
  • Asian/Teppanyaki
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

The Lobster House

  • a la carte for breakfast, lunch and dinner
  • International/Lobster
  • Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

The Grill

  • a la carte for lunch and dinner
  • Grill and Steakhouse
  • Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Chez Isabelle

  • a la carte for dinner
  • French
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Basmati

  • a la carte for dinner
  • Indian
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Las Olas

  • Snack Bar/Grill

Flavor Market

  • Tapas for dinner
  • Spanish
  • Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
  • (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)

Aroma

  • Café

Bars

  • Cafe Kafe
  • Martini Bar
  • Blue Swim-up bar
  • Sol Pool bar
  • Cielo Pool bar
  • Alegria Piano bar and comedy club
  • Stars Theatre bar
  • La Havana Cigar bar
  • Revive Juice bar 
  • X-Lounge Beach bar
  • Sports Bar

Facilities

  • Aqua Wellness Hydrotherapy Circuit
  • Steam bath
  • Saunas
  • Temazcal steam bath
  • 10 Indoor treatment rooms, including  4 couple's rooms
  • Outdoor, oceanfront treatment rooms
  • 2 Facial rooms
  • 2 Vichy showers
  • Outdoor relaxation patio with waterfall
  • Juice and smoothie bar
  • Boutique
  • Beauty Salon
  • Bridal Spa

Treatments

  • Hydrotherapy circuit
  • Massages
  • Facials
  • Couples treatments
  • Body Treatments
  • Manicures and pedicures
  • Waxing
  • Hair styling


Honeymoon & Anniversary Bonus

  • Welcome letter
  • Basket of fresh fruits in room upon arrival
  • A bottle of sparkling wine
  • One special romantic dinner
  • Rose petals in room upon arrival
  • Special turn down service
  • Champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
  • 15% discount on all spa treatments + 15% photo package

Note: The honeymoon package is complimentary with your stay at Excellence Resorts. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Valid within 3 months of wedding date for honeymoons.Valid 7 days before or after anniversary date.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Excellence Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Excellence Riviera Cancun
Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.