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Fairmont Mayakoba

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A very unique 5-star hotel. The Mayakoba steps away from the conventional resort setting, situating near the forest portion of the resort grounds, rather than the beach. While it does divert from the usual resort scenery, many applaud the beautiful grounds. The resort has excellent guest services and great food. This is the perfect destination for those who are looking for a unique getaway to the Riviera Maya.


Overview
The Fairmont Mayakoba is a 5 Diamond award winning resort in the spectacular Mayan Riviera. It has 401 elegant rooms scattered among the main building and villas spread through the indigenous jungle, and 34 beach and lagoon casitas - each one offering guests an extraordinary and memorable view. 

Location: Directly on the beach, 40-minute drive from Cancun International airport.    

Highlights
  • Awarded the "AAA Five Diamond Award"
  • Room service 24 hours a day
  • Five swimming pools
  • Kids Club
  • Golf course
  • "Willow Stream Spa"

tripadvisor Traveler Reviews
  • Carrie_Missouri : Southwest Missouri
Service Excellence

Fantastic resort with unbelievable service. Couldn't have asked for more helpful/friendly/kind and gracious staff. We enjoyed the pool, beach, golf, spa, taxi into Playa for lunch and shopping and a Jungle Maya tour.

  • Martine L : Trois-Rivieres, Canada
Dream vacation!

My best friend and I just came back from the Fairmont Mayakoba resort. It was my third stay at the property and it was even more amazing than the two previous times (didn't even think it was possible!). First of all, for this vacation, we had chosen a Beach Area Casita. It was such an amazing location for two girls who love the beach so much. The room was perfect and the view of the lagoon was so peaceful. We loved it! That particular room came with the service of a butler. I really want to highlight how amazing David Lozano has been to us! Even before we got to the property, he wrote to make sure that every aspect of our trip was taken care of. He took care of all the reservations, sent us a list of available activities and suggested things we might like to do. Upon arrival, we found out that he had waited for us, even if his shift was over, to greet us in person (our flight was 2 hours late). We really appreciated that gesture. When we got to our room, he even had planned Sia music to play for us while he explained how everything worked (my friend and I are big Sia fans). It was very sweet! Throughout our stay, he texted us every morning to know if we needed anything, to make sure our stay was as perfect as it could be, and even took care of printing our boarding passes the day before our flight home. David was amazing and we really want to thank him for everything that he's done for us! He made our stay at the Fairmont Mayakoba truly magical! As always, the food at the resort was simply AMAZING. It was exquisite. The service, from the cart drivers to the bartenders, to the waiters to the employees on the beach in charge of the activities, was simply perfect! Thank you to all the staff! We had a dream vacation! We'll be back for sure! David, we will miss you!

  • misyura31 : Whistler, Canada
Exeptional!

It was our first time in Mexico, and we started our vacation with 2 days stay in Mayakoba Fairmont. Both of us were extremely impressed with exceptional service. Best check in/ check out experience, fantastic rooms, friendly staff. But most of all we loved food selection and restaurants options. Eric de Maeyer (executive chef) personally made sure we have everything we need. He was very friendly and even shared some recipes with my girlfriend. Will definitely recommend this hotel to my friends and family.Great job everyone!!!

  • Dan H : New Canaan, Connecticut
wonderful week of relaxation

We just returned form 5 days at the Fairmont and very very pleased. We've stayed at the Rosewood next door twice before but wanted to try a different place. I'm glad we did! The Fairmont is larger, has more restaurants and a nicer beach. The staff is super attentive and friendly. We had a beach casita which is the way to go if you can afford it. Our butler, David Lozano, was fantastic. He made sure everything ran smoothly whether it was towels, ice, drinks, dinner or spa reservations and was as friendly as could be!Pluses versus the Rosewood: Better beach, greater restaurant variety, friendlier staff.Deltas versus the Rosewood: Slightly less exclusive feel due to larger number of guests (by no means overcrowded). Proximity of resort lounges to the casitas (not an issue, but negates privacy on your own terrace and pool during the day). Minibars not pre-stocked.Our recommendation would be that the Rosewood is for your honeymoon, the Fairmont is for your anniversary.

  • mp1975 : Kaneohe, Hawaii
Looooved it!

It was my 2nd time at the Fairmont Mayakoba, and I have thoroughly enjoyed my experience there the last time. I had a villa along one of the rivers and the room was very well appointed with a spacious bathroom and great room. Comfortable bed too! The service was excellent and efficient. The food was very good and the staff pleasant! They really do all they can to make sure your stay is smooth and memorable. Fairmont is a great brand overall and my stay at Mayakoba confirmed that Fairmont truly is a great hotel brand with a consistent quality of service!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Premium Appetite for Luxury  All Inclusive Plan

Food & Beverage venues including:
  • Accommodations in a luxurious room or suite
  • Unlimited dining and premium beverage service at El Puerto (AAA 4-Diamond), Brisas (AAA 4-Diamond), La Laguna, the Lobby Lounge, all pools, both pool bars and beach
  • Dining and beverage gratuities
  • Applicable package taxes
  • On-property bird watching boat tour
  • Use of bikes to tour the property
  • Complimentary access to tennis and paddle courts, and complimentary use of rackets and balls
  • Non-motorized watersports, including kayaks, guided catamaran tours, snorkeling, stand-up paddle and windsurf on stand-up paddle boards
  • Wi-Fi throughout your stay
  • Valet parking
  • Access to the fitness center


Traveling with children?

  • Up to two children ages 17 and under stay free sharing the same room with their parents
  • Three hours of activities daily at the Kids Club for children ages 4-12
  • Unlimited fun at the Teens Room by Sony Playstation for children ages 10-17
  • Premium Appetite for Luxury inclusive meal plan for children: Children 5 and under dine for free when accompanied by an adult and selecting from our delicious Children's Menu at Fairmont Mayakoba's restaurants
  • This package does not include meals for children 6-17; the Premium Appetite for Luxury plan for children can be added at a special promotional price during the reservation process
  • 401 rooms and suites
  • 3 a la carte restaurants (2 International, and Mexican)
  • 4 bars
  • 5 pools including 1 children's pool
  • Tennis courts
  • El Camaleon 18-hole golf course on site
  • Willow Stream Spa
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Water sports centre
  • Internet station (fee)  
  • Convention Facility

Fairmont Room

  • 1 king or 2 queen beds
  • Jungle or resort view available
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Deluxe Casita Room

  • 1 king or 2 queen beds
  • Forest view 
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Signature Casita Room

  • 1 king or 2 queen beds
  • Water canal view 
  • Private entrance
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Beach Area Casita

  • 1 king or 2 queen beds
  • Mangrove view 
  • Butler service
  • Oversized windows
  • Close to the beach
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Casita

  • 2 queen beds
  • Ocean view
  • Stairs descending to the beach
  • Butler service
  • Oversized windows
  • Close to the beach
  • Terrace with ocean views
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Signature Casita Suite

  • 1 king or 2 queen beds
  • Lagoon Water canal view
  • High ceilings
  • Wrap around balcony
  • Master bedroom
  • Living room with sofa bed
  • 2 bathrooms
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Beach Area Casita Suite

  • 1 king bed
  • Mangrove and water canal view
  • Close to the beach
  • Butler service
  • High ceilings
  • Master bedroom
  • Living room with sofa bed
  • 2 bathrooms
  • Wrap around balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Casita Suite

  • 1 king bed
  • Ocean view
  • Private stairway
  • Master bedroom and bath
  • Seperate living and dining area
  • 4 piece master bathroom
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Premium Suite

  • 1 king bed
  • Ocean view
  • Private stairway
  • Master bedroom and bath
  • Second bathroom
  • Seperate living and dining area
  • 4 piece master bathroom
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones
  • Can connect to oceanfront casita

Specialty Suite Coral

  • 1 king bed
  • Lagoon and canal view
  • Master bedroom and bath
  • Second bathroom
  • Seperate living and dining area
  • 4 piece master bathroom
  • Kitchen
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Phones

Specialty Suite Bambu

  • 1 king bed
  • Entire property and ocean view
  • Can be connected to Fairmont room
  • Guest powder room
  • Master bedroom and bath
  • Seperate living and dining area
  • 4 piece master bathroom
  • Kitchen
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Phones

Presidential Suite "La Tortuga"

  • 1 king bed
  • Lagoon and water canal view
  • On its own island
  • Can combine two signature casitas for three bedrooms
  • Master bedroom
  • Living and dining rooms
  • High ceilings
  • 4 piece marble bathroom
  • Soaking tub
  • Glass shower
  • Guest bathroom
  • 2 flat screen TV's
  • Bose radio and CD player
  • Phones
  • Butler service
  • Private infinity pool

Presidential Suite El Camaleon

  • 1 king bed and 2 queen beds
  • Ocean and golf course view
  • 2 bedrooms
  • Private stairway to beach
  • Can combine with Ocean front Casita for 3 bedrooms
  • high ceilings
  • Office area
  • Living and dining rooms
  • High ceilings
  • 4 piece marble bathroom
  • Soaking tub
  • Glass shower
  • Guest bathroom
  • 2 flat screen TV's
  • Bose radio and CD player
  • Phones
  • Butler service
  • Private infinity pool
  • Oversized terrace

Restaurants

Brisas

  • A la carte for breakfast, lunch and dinner
  • Mexican
  • Live music
  • Formal dress is required for dinner
  • Reservations required

El Puerto

  • A la carte for dinner
  • Latin-Asian cuisine
  • Dress code is resort casual for dinner (No tank tops, T-shirts or shorts)
  • Reservations required

La Laguna

  • Buffet for breakfast, A la carte for lunch and dinner
  • Mexican
  • Dress code is resort casual.

Cafe Maya

  • Deli and coffee shop

El Cafecito Mayakoba

  • Salads and sandwiches

Bars

  • La Laguna Lounge
  • Las Olas Pool bar
  • Aqua Pool bar
  • El Lobby lounge


For the Kids - Kids Eat FREE at Fairmont Mayakoba, Riviera Maya. Children 0-5 years old eat free when eating with their parents and choosing from our delicious Kids Menu at any of Fairmont Mayakoba's exclusive restaurants, including La Laguna, Brisas and El Puerto.

This offer excludes meals ordered through in room dining, beach, pool and the kids club Complimentary daily access to the resort's kids club (3 hours maximum per day per kid, ages 4-12). Guests can select from two schedules: - From 9:00 am to 12:00 pm, or - From 5:00 pm to 8:00 pm

Offer subject to change.

Fairmont Mayakoba offers the following Willow Stream Spa facilities and treatments:

Facilities

  • Gym
  • Massage rooms
  • Whirlpool baths
  • Beauty salon

Massages

  • Deep tissue massage
  • Willow stream stone massage
  • Stress relief massage
  • Aromatherapy massage
  • Pregnancy massage
  • Reflexology massage

Facial treatments

  • Advanced correcting facial
  • Brightening luminescence facial
  • Sensitive skin facial
  • Vitamin boost facial
  • Custom cleanse facial
  • Gentleman's facial

Wraps

  • Nourishing mineral wrap
  • Energizing detox marine algae wrap
  • Medicinal stream elements moor-mud wrap

Other treatments

  • Manicure, pedicure
  • Mayan baths
  • Body exfoliation

El Camaleón golf course

  • 18 holes
  • Par 72
  • Four sets of tees
  • Over 7,000 yards from the professional tee
  • 100% Paspalum grass
  • Two breathtaking seaside holes
  • Water comes into play on all but three holes
  • Four cenotes (natural subterranean caves) also come into play
  • Driving range and putting and pitching green
  • All golf carts are equipped with advanced GPS yardage and golfer assistance systems
  • Golfers can keep score electronically, monitor scores in other groups and even order food and beverages from their cart!
  • Clubhouse Shower/locker facilities
  • Golf Shop
  • Restaurant and Snack Bar
  • Tournament Services

Bonus Features - Resort credit of $300 on beverages, food, Minimum of 3 nights required per room per stay. Restrictions apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Fairmont Mayakoba
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Fairmont Mayakoba
Carretera Federal Cancun Km 298, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.