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Fairmont Mayakoba

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A very unique 5-star hotel. The Mayakoba steps away from the conventional resort setting, situating near the forest portion of the resort grounds, rather than the beach. While it does divert from the usual resort scenery, many applaud the beautiful grounds. The resort has excellent guest services and great food. This is the perfect destination for those who are looking for a unique getaway to the Riviera Maya.


Overview
The Fairmont Mayakoba is a 5 Diamond award winning resort in the spectacular Mayan Riviera. It has 401 elegant rooms scattered among the main building and villas spread through the indigenous jungle, and 34 beach and lagoon casitas - each one offering guests an extraordinary and memorable view. 

Location: Directly on the beach, 40-minute drive from Cancun International airport.    

Highlights
  • Awarded the "AAA Five Diamond Award"
  • Room service 24 hours a day
  • Five swimming pools
  • Kids Club
  • Golf course
  • "Willow Stream Spa"

tripadvisor Traveler Reviews
  • nkarajic : New York City, New York
Phenomenal experience!

This property is our home away from home. We have been there a few times now and our experience there keeps getting better! If you get a chance to meet Chadi Chemaly, Director of Operations, then you're very lucky. He is a remarkable man and adds a touch to your stay. He genuinely took great care of myself and my family and took the time to show us around and made our stay truly memorable.

  • J2306LAmarcusl : Libertyville, Illinois
Award trip

Courteous and attentive staff. Golf cart transportation needs to improve - had to wait 15 to 20 minutes at times...would love to walk but did not want to get lost and way too hot and humid. The beds are a little outdated. tough to compete with the heavenly bed from Westin....

  • SandraChemali : Beirut, Lebanon
Excellent as always

We love going back to the Fairmont and this time with some friends too. A big shout out to Cain Monroy who was a huge help, and helped us get tickets to Coco Bongo among many other things at the hotel. He is amazing and very professional and helped us get around and recommend beautiful places to try. We enjoyed our stay so much and would certainly return again and again.

  • Davishome : Baltimore, Maryland
Exceeded all expectations!

My husband and I just returned from a week of pure pleasure at the Fairmont Mayakoba. The golf course was exceptionally maintained; we had the course to ourselves every day. The food at all four restaurants was superb; we bought the food/beverage package and it was well worth it. Our room was actually a suite with plunge pool -- loved it! The facilities were very stylish and beautifully maintained. The beach was clean and easy to enjoy -- lots of lounge chairs in the sun or shade, and all day food/beverage service. We saw families, honeymooners, business groups and couples at the resort; the resort appeared to accommodate all equally well. The most noteworthy aspect of this resort, however, is the service/staff. They were absolutely the best I have ever experienced, especially DAVID LOZANO, Butler/Mayordomo, who saw to our every want and request -- organizing a private tour of the ruins at Tulum, scheduling golf tee times and dinner reservations, stocking our room with our favorites drinks and snacks, etc. The resort exceeded our expectations.

  • Olivia C : Los Angeles, California
Fairmont Maykoba experience with Chef Eric de Maeyer and Cain Monroy

This was our family's 10th visit to the resort (yes 10th visit!) We return every year because of the amazing staff, service, food, and overall experience. This year was exceptional given the culinary masterpiece displayed by Chef Eric de Maeyer and Chef Armando at their private table. We had never had such an experience before and it was truly amazing. Thank you to Cain Monroy for taking such good care of us on our visit. We would also like to recognize Alfonso and Gerson (bell boys) who we see every year. In addition, our private concierge (Kevin) looked after our every need. Miguel was also especially kind to our 10-year-old daughter during the archery and kayaking experiences. A truly memorable 5 star vacation.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Premium Appetite for Luxury  All Inclusive Plan

Food & Beverage venues including:
  • Accommodations in a luxurious room or suite
  • Unlimited dining and premium beverage service at El Puerto (AAA 4-Diamond), Brisas (AAA 4-Diamond), La Laguna, the Lobby Lounge, all pools, both pool bars and beach
  • Dining and beverage gratuities
  • Applicable package taxes
  • On-property bird watching boat tour
  • Use of bikes to tour the property
  • Complimentary access to tennis and paddle courts, and complimentary use of rackets and balls
  • Non-motorized watersports, including kayaks, guided catamaran tours, snorkeling, stand-up paddle and windsurf on stand-up paddle boards
  • Wi-Fi throughout your stay
  • Valet parking
  • Access to the fitness center


Traveling with children?

  • Up to two children ages 17 and under stay free sharing the same room with their parents
  • Three hours of activities daily at the Kids Club for children ages 4-12
  • Unlimited fun at the Teens Room by Sony Playstation for children ages 10-17
  • Premium Appetite for Luxury inclusive meal plan for children: Children 5 and under dine for free when accompanied by an adult and selecting from our delicious Children's Menu at Fairmont Mayakoba's restaurants
  • This package does not include meals for children 6-17; the Premium Appetite for Luxury plan for children can be added at a special promotional price during the reservation process
  • 401 rooms and suites
  • 3 a la carte restaurants (2 International, and Mexican)
  • 4 bars
  • 5 pools including 1 children's pool
  • Tennis courts
  • El Camaleon 18-hole golf course on site
  • Willow Stream Spa
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Water sports centre
  • Internet station (fee)  
  • Convention Facility

Fairmont Room

  • 1 king or 2 queen beds
  • Jungle or resort view available
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Deluxe Casita Room

  • 1 king or 2 queen beds
  • Forest view 
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Signature Casita Room

  • 1 king or 2 queen beds
  • Water canal view 
  • Private entrance
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Beach Area Casita

  • 1 king or 2 queen beds
  • Mangrove view 
  • Butler service
  • Oversized windows
  • Close to the beach
  • Balcony or terrace
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Casita

  • 2 queen beds
  • Ocean view
  • Stairs descending to the beach
  • Butler service
  • Oversized windows
  • Close to the beach
  • Terrace with ocean views
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Signature Casita Suite

  • 1 king or 2 queen beds
  • Lagoon Water canal view
  • High ceilings
  • Wrap around balcony
  • Master bedroom
  • Living room with sofa bed
  • 2 bathrooms
  • Soaking tub
  • Glass shower
  • Flat screen TV
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Beach Area Casita Suite

  • 1 king bed
  • Mangrove and water canal view
  • Close to the beach
  • Butler service
  • High ceilings
  • Master bedroom
  • Living room with sofa bed
  • 2 bathrooms
  • Wrap around balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Casita Suite

  • 1 king bed
  • Ocean view
  • Private stairway
  • Master bedroom and bath
  • Seperate living and dining area
  • 4 piece master bathroom
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones

Oceanfront Premium Suite

  • 1 king bed
  • Ocean view
  • Private stairway
  • Master bedroom and bath
  • Second bathroom
  • Seperate living and dining area
  • 4 piece master bathroom
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Refreshment centre
  • Phones
  • Can connect to oceanfront casita

Specialty Suite Coral

  • 1 king bed
  • Lagoon and canal view
  • Master bedroom and bath
  • Second bathroom
  • Seperate living and dining area
  • 4 piece master bathroom
  • Kitchen
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Phones

Specialty Suite Bambu

  • 1 king bed
  • Entire property and ocean view
  • Can be connected to Fairmont room
  • Guest powder room
  • Master bedroom and bath
  • Seperate living and dining area
  • 4 piece master bathroom
  • Kitchen
  • Butler service
  • Oversized windows
  • Infinity pool on private terrace
  • Balcony
  • Soaking tub
  • Glass shower
  • 2 Flat screen TVs
  • Bose radio and CD player
  • Desk
  • Phones

Presidential Suite "La Tortuga"

  • 1 king bed
  • Lagoon and water canal view
  • On its own island
  • Can combine two signature casitas for three bedrooms
  • Master bedroom
  • Living and dining rooms
  • High ceilings
  • 4 piece marble bathroom
  • Soaking tub
  • Glass shower
  • Guest bathroom
  • 2 flat screen TV's
  • Bose radio and CD player
  • Phones
  • Butler service
  • Private infinity pool

Presidential Suite El Camaleon

  • 1 king bed and 2 queen beds
  • Ocean and golf course view
  • 2 bedrooms
  • Private stairway to beach
  • Can combine with Ocean front Casita for 3 bedrooms
  • high ceilings
  • Office area
  • Living and dining rooms
  • High ceilings
  • 4 piece marble bathroom
  • Soaking tub
  • Glass shower
  • Guest bathroom
  • 2 flat screen TV's
  • Bose radio and CD player
  • Phones
  • Butler service
  • Private infinity pool
  • Oversized terrace

Restaurants

Brisas

  • A la carte for breakfast, lunch and dinner
  • Mexican
  • Live music
  • Formal dress is required for dinner
  • Reservations required

El Puerto

  • A la carte for dinner
  • Latin-Asian cuisine
  • Dress code is resort casual for dinner (No tank tops, T-shirts or shorts)
  • Reservations required

La Laguna

  • Buffet for breakfast, A la carte for lunch and dinner
  • Mexican
  • Dress code is resort casual.

Cafe Maya

  • Deli and coffee shop

El Cafecito Mayakoba

  • Salads and sandwiches

Bars

  • La Laguna Lounge
  • Las Olas Pool bar
  • Aqua Pool bar
  • El Lobby lounge


For the Kids - Kids Eat FREE at Fairmont Mayakoba, Riviera Maya. Children 0-5 years old eat free when eating with their parents and choosing from our delicious Kids Menu at any of Fairmont Mayakoba's exclusive restaurants, including La Laguna, Brisas and El Puerto.

This offer excludes meals ordered through in room dining, beach, pool and the kids club Complimentary daily access to the resort's kids club (3 hours maximum per day per kid, ages 4-12). Guests can select from two schedules: - From 9:00 am to 12:00 pm, or - From 5:00 pm to 8:00 pm

Offer subject to change.

Fairmont Mayakoba offers the following Willow Stream Spa facilities and treatments:

Facilities

  • Gym
  • Massage rooms
  • Whirlpool baths
  • Beauty salon

Massages

  • Deep tissue massage
  • Willow stream stone massage
  • Stress relief massage
  • Aromatherapy massage
  • Pregnancy massage
  • Reflexology massage

Facial treatments

  • Advanced correcting facial
  • Brightening luminescence facial
  • Sensitive skin facial
  • Vitamin boost facial
  • Custom cleanse facial
  • Gentleman's facial

Wraps

  • Nourishing mineral wrap
  • Energizing detox marine algae wrap
  • Medicinal stream elements moor-mud wrap

Other treatments

  • Manicure, pedicure
  • Mayan baths
  • Body exfoliation

El Camaleón golf course

  • 18 holes
  • Par 72
  • Four sets of tees
  • Over 7,000 yards from the professional tee
  • 100% Paspalum grass
  • Two breathtaking seaside holes
  • Water comes into play on all but three holes
  • Four cenotes (natural subterranean caves) also come into play
  • Driving range and putting and pitching green
  • All golf carts are equipped with advanced GPS yardage and golfer assistance systems
  • Golfers can keep score electronically, monitor scores in other groups and even order food and beverages from their cart!
  • Clubhouse Shower/locker facilities
  • Golf Shop
  • Restaurant and Snack Bar
  • Tournament Services

Bonus Features - Resort credit of $300 on beverages, food, Minimum of 3 nights required per room per stay. Restrictions apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Fairmont Mayakoba
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Fairmont Mayakoba
Carretera Federal Cancun Km 298, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.