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Generations Riviera Maya by Karisma

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Overview
Regarded as one of Mexico's top-rated Gourmet Inclusive resorts, Generations Riviera Maya by Karisma is perfect for families, wedding parties, and couples looking to spend time together in the Mexican sun. With its convenient location by the adults only El Dorado, destination wedding guests have a range of accommodations options for the special occasion. Located beachfront on a secluded beach, and 15 minutes from Playa del Carmen, this luxury hotel features spacious swim-up suites, butler services, gourmet dining, family-themed nights, the Eko Kids Club, free Wi-Fi, and more!

Location: Beachfront, 15 minutes from Playa del Carmen

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Swimming pools
  • Kids Club
  • Rooms service 24 hours a day
  • "Naay Spa"

tripadvisor Traveler Reviews
  • Deborah R :
Travel Advisor

I found the "suite" life to be truly amazing! The rooms were spacious. The bathrooms beautiful and the premises immaculate!The butler service is really a plus and the butler who was designated to my room.. "Luis" was a consumate professional and so personable!! I found him to be an excellent ambassador for the company as a whole!I enjoyed my stay! Viva Mexico y Viva Generations Riviera Maya!

  • greg_zwakenberg : Hunenberg, Switzerland
Most relaxed stay ever

I spent a week in Riviera Maya and I enjoyed every minute of it. There’s always something to do. Restaurant don’t really bring the mexican flavours but are still very good quality. Thanks Ilse and Nicolas!

  • Ty C :
The most amazing place

This place is bananas,absolutely amazing, definitely recommend to anyone. Food, the pools and my friend Luiz is top notch guy, super nice and helps with anything with a huge smile on his face. I will come back as soon as possible. We came here for a wedding for my family and we couldn’t ask for a better experience.

  • taezmom64 :
Paradise perfection

We've stayed in wonderful resorts in Riviera Maya previous to Generations and this resort is the best. The attention and service is incomparable. The food is so fresh and delicious. The swim up pool to our room and the swim up bar is heaven. Luiz made sure they we had everything we needed, but we didn't have to request anything because everything and more was provided. Pure luxury. I can't wait to come back here.

  • Eddie_P0701 : Lawrenceville, Georgia
25th Wedding anniversary

We enjoy vacationing. Most of our vacations have been in SE USA, with Orlando, FL topping the list. However after this trip to Generations Riviera Maya, this is the BEST anniversary trip we could have ever had, we loved the butler service, the food, the pools, we did a couple of excursions in the area. Every staff member is polite, humble and attentive, daily maid service is included, you can order meals via room service if you miss lunch or dinner. This is gourmet fine dining all the time, so portions might be smaller than what you're used to in USA, so maybe order 2 orders of tacos instead of one, if you're not sure of portions size, just ask. Also, this is not Taco Bell or McDonalds, it's not fast food, so be patient or plan accordingly, don't be a jerk to the staff because of your poor planning. We don't drink alcohol, but if you do, I guess that's an added bonus, however we just feel like the resort and specifically the staff have so much more to offer. You are constantly greeted with "HOLA" in Spanish (the H is silent), which means hello, this is part of the culture, always a friendly greeting with a smile. There are 2 adjoining Karisma "adult only" properties and you can get shuttle service to their restaurants. We literally just left the butlers lounge and after handshakes and hugs my wife and I both felt like we were leaving friends behind. So, "YES" we do recommend Generations Riviera Maya and the Karisma family of resorts. We are already planning our next trip to Generations.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • 24hr Room service
  • Kids Club (4-12 yrs)
  • Kids' menu
  • Baby amenities
  • Fitness centre
  • Free Wifi
  • Scuba clinics in the pool
  • Welcome glass of champagne
  • Full service concierge
  • Daily activities
  • Non-motorized water sports
  • Daily and nightly entertainment
  • 144 Rooms
  • 5 Restaurants
  • Swimming pools
  • 3 Bars
  • Wi-Fi
  • Laundry service (fee)
  • Tour Desk (fee)
  • Car Rental Desk (fee)
  • Gift Shop
  • Beauty Salon (fee)
  • Spa (fee)
  • Kids Club
  • Scuba Diving Center (fee)
Ocean Front Luxury Jacuzzi Suite

  • 1 King or 2 Double Beds
  • Seperate area with double and single sofa beds
  • 2 Tvs and in-room entertainment
  • Luxurious bathroom with his and hers sinks and a Jacuzzi for two
  • Butler Service
  • Mini Bar
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 2 Adults and 2 Children

Ocean Front One Bedroom Jacuzzi Suite

  • 1 Master bedroom with King size bed and Jacuzzi
  • Balcony with infinity pool option available for a fee
  • Living room with double and single sofa beds
  • 2 TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 1 Adult and 1 Teen and 3 Children or 2 Adults + 3 Children

Ocean Front One Bedroom Swim Up Jacuzzi Suite

  • 1 Master bedroom with King size bed and Jacuzzi
  • Living room with double and single sofa beds
  • Water mirror balcony connecting to main pool
  • DVD player
  • 2 TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 1 Adult and 1 Teen and 3 Children or 2 Adults + 3 Children

Ocean Front Two Bedroom Jacuzzi Suite

  • Consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite
  • Balcony with infinity pool option available for a fee
  • TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 4 adults and 4 children

Ocean Front Two Bedroom Swim Up Jacuzzi Suite

  • Consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite
  • Water mirror balcony that connects to the main pool
  • TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 4 adults and 4 children

Ocean Front Three Bedroom Jacuzzi Suite

  • Consisting of an Oceanfront One-Bedroom Jacuzzi Suite connected to two Luxury Jacuzzi Suites
  • Balcony with infinity pool option available for a fee
  • TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 6 adults and 6 children

Ocean Front Three Bedroom Swim Up Jacuzzi Suite

  • Consisting of an Oceanfront One-Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites
  • Water mirror balcony that connects to the main pool
  • TVs and in-room entertainment
  • One and a half bathrooms
  • Butler service
  • Special "aguas del amor" private outdoor shower
  • Dining Area with Seating for eight
  • Fully Equipped Kitchenette
  • Iron & Ironing board
  • Vanity Mirror
  • Coffee Maker
  • Radio alarm clock
  • Amenity Kit
  • Air Conditioned
  • Hair Dryer
  • Safety Deposit Box 
  • Direct dial telephone 
  • Baby amenities such as strollers, cribs and changing tables available
  • Maximum 6 adults and 6 children

Restaurants

Chef Market

  • A la carte for breakfast and lunch
  • International cuisine

Habb 

  • A la carte for dinner
  • Mediterranean
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Jade

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Palms Gourmet Terrace

  • A la carte for lunch
  • Mexican cuisine

Wine Kitchen

  • A la carte for dinner
  • Restaurant and tasting room
  • Dress code is casual elegance (long trousers and collared shirts for gentlemen)

Bars

  • Tamarind lobby lounge
  • Swell swim up bar
  • Sling Bar cocktail bar and lounge
Kids Deal - Children 0-2yrs are FREE, children from 3-12yrs pay special rate. Valid when sharing a room with 2 paying adults.
For the Kids - Eko Kids Club for ages 4-12. NEW! Little Eko Chefs Program, available weekdays from 4-5 pm. Babysitting available for a fee.

Offers subject to change

Generations Riviera Maya offers the following Naay Spa facilities and treatments:

Facilities

  • Massage rooms
  • Gym
  • Sauna
  • Steam room
  • Beauty salon
  • Whirlpool baths

Massages

  • Full body deep massage
  • Hot stone massage
  • Back massage
  • Stress relief massage
  • Thai massage
  • Aromatherapy massage

Facial treatments

  • O2 facial
  • Deep cleansing facial
  • Refreshing facial
  • Facial for men
  • Anti-ageing facial

Wraps

  • Chocolate wrap
  • Jasmine and aloe vera wrap
  • Seaweed wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Makeup
Stay at 1, Play at 3 - Exchange privileges with El Dorado Royale and El Dorado Royale Casitas, as long as the guests are 18+yrs.

Gourmet Honeymoon & Anniversary Package - Complimentary when booking a 5 night stay or longer in Luxury Swim up or higher.
Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in. Can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Offers subject to change

Resort Location Map


  • Generations Riviera Maya by Karisma
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Generations Riviera Maya by Karisma
Km 45, Carretera Cancun - Tulum, 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.