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Gran Porto Resort and Spa

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

All-around good resort, popular with families. Located next to the Royal Playa del Carmen. In a good location - 2 minute walk to Playa del Carmen. Great service and excellent Italian restaurant. The Mayan coffee is highly recommended; also try the Caesar salad. The junior suite rooms are preferable to the regular rooms which are small and at the back of the resort.


Overview

The Gran Porto Resort & Spa is an exquisite property, nestled on a long stretch of beach with splendid lush gardens, perfect for nightly strolls. Architecturally reminiscent of Mexico's finest haciendas, this hotel offers the best services and quality for your comfort while enjoying spectacular views of Cozumel Island and the sparkling waters of the Caribbean.

Location: Directly on the beach in downtown Playa del Carmen, 40 minutes from the airport.


Highlights
  • Located beachfront in the heart of downtown Playa del Carmen
  • Family Suites can accommodate up to 5 guests
  • Activities for kids and teens including mini golf
  • Complimentary access to the hydrotherapy area of SPAreal
  • Free Wi-Fi throughout resort

tripadvisor Traveler Reviews
  • LDuncan6788 :
Fabulous Resort and service!!!

This is my second visit to the Gran Porto Real Resort and I could not rave more about this Resort and it's amazing staff. Particularly the activities staff Carlos, Ceaser and Manuel could not have made my family feel more welcome in the short time we have been here!! The food is incredible and such fantastic value for money!! José and Rolando's service in the restaurant is second to none and ensured that our stay was perfection!! The evening entertainment is most enjoyable with a variety of shows and events available to all patrons. All round 5 stars

  • Mikayla H : Bendigo, Australia
Amazing stay

This is our first time in Mexico and so far we have loved every minute. I think that mainly comes down to the beautiful palace we have to call home at the moment, being the Gran Porto. The rooms are amazing, they are spacious with great aircon and fans, to help us coming out of winter cope with the heat. We went on a tour the other day and had our room made up for the first time, we came home to rose petals on our bed and a bottle of red wine with two glasses there. This made us smile from ear to ear and really appreciate how the Gran Porto works so hard to make our stay personal.Most nights we have gone down to the bar at the pool to watch the show. The bar tenders are always so happy and willing to help, I think it's true that attitudes are contagious because as soon as we see them having fun our faces light up too! Last night we ate outside by the pool where 'Jose Alfredo Tamay Castillo' was our chef, cooking by an open flame BBQ. The atmosphere, the service, the food, everything was perfect. During the day we had watched the men set up for service and the effort, precision and time taken to set up and ensure everything was perfect was amazing. We decided to come back in time to watch the show and the service we received and the food we ate was exceptional. Eating here is a MUST during your stay.We frequent Albatros too which is delicious. A huge assortment of food and what I love most after 4 weeks of travel is the fresh foods, the healthy options. Can't say a bad word about Albatros, the staff are extremely helpful here also.S'padas has been another favourite of ours, quick delicious food. I loved the paella in particular and the beef, absolutely delicious! With another three nights to go I can't wait to indulge in some more delicious foods!

  • Chris M : Dallas, Texas
3rd stay in 7 months!!!

We've stayed at the Gran Porto about 20 times over about 15 years. And stayed 3 times in 7 months. Needless to say we love it. The staff is the best. We've stayed at about 50 different AI's so we know what to expect, but the Gran Porto goes above and beyond. Marilu and Guadelupe really make everything happen! We were bummed to hear that the GM Edwin has recently retired so we will miss him! Filipe is a great friend and bartender we've known for 15 years. Always keep in touch with him and his family. All the staff are really great. We have become good friends with so many over the years. Chef Rene and Mauricio are Great. Always make us special dinners that are out of this world!. Jose, Jesus, Pablo, David, and Migel have taken great care of us for many years now! Emma and Fernanda have been Awesome as well! We love that we get the same room everytime now!Sure the beach always had problems and isn't the best, but a minute walk and the beach is great! We love the fact that with a beachfront walkout room we have full access to the Royal next door! That place is Awesome as well! All restaurants are great! We rarely eat off the menu because the Chefs Always want to make something special for us! Rooms are great as is the location. Just a block from 5th Ave. Can't wait to return and see the changes that are being made and to see All of our friends! We love the Real Mexican feel of the resort!

  • wenn92 :
Very great resort with caring staff!

Hi there!I am visiting gran porto resort in olaya del carmen at the moment, which i can really recomment to go to!The hotel has nice staff and caring staff! The general manager walks by every day just to see if everything is okay with the guests staying in the hotel. The entertainment staff keeps you entertained during the day with great activities! Manuel from the gym even gave us some advice about what to visit and to see in playa del carmen!So in short: a great trip, beautifull hotel, great beach to hang out and very friendly staff.

  • Brigitta S :
Best hotel ever!

I can't say anything, just everything perfect and amazing in this hotel. The room very cosy and huge and well equipped(we had a junior suit for 7nights). They have a mexican all inclusive restaurant(with many choices, fresh food, cold food, fruits, desserts...), and a Brazilian grill restaurant, where you can go just if you are really hungry, the waiters are very professional and nice, the food is fantastic here as well. And there is an Italian restaurant as well, what to be honest we didn't even try because these two restaurants were far too good... ohhh and fresh grill every afternoon next to the pool. The bar is all inclusive and not just with local drinks everything for free even the high quality drinks. The staff is very nice, friendly, helpful. And this resort has a beautiful spa as well, with very good masseurs, I tried the massage with the hot stones, and it was very relaxing, and healed the stress out of me. So for me 10/10! I would love to come back here definitely!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily
  • 24 hour snacks
  • A la carte dining w/reservations
  • Room service (once per day - 7 am to 11 pm)
  • Unlimited domestic and international selections for beer, wine and cocktails
  • 24 hour All-Inclusive Club with self-service snacks & beverages, plus table games and ping pong
  • Pedal boats
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson in pool
  • Complimentary access to the hydrotherapy area of SPAreal, including Jacuzzi, steam room, sauna and more
  • Mini golf
  • Volleyball
  • Kids and Teen activities
  • Daily activities
  • Nightly entertainment
  • Complimentary Wi-Fi
  • 287 rooms in two 3-storey buildings
  • Buffet and a la carte restaurants: Mexican and Italian, dress code & reservations required
  • Snack bar
  • 3 bars including Health bar and Sports bar
  • 2 pools including one with swim-up bar
  • Full service spa with special treatment rooms (fee)
  • Whirlpool
  • Sauna
  • Steam room
  • Beauty salon
  • Fitness facilities with cardio and weight equipment
  • Games & pool tables (fee)
  • Boutique shopping
  • Outdoor wedding location
  • Wi-Fi throughout the resort
  • Meeting facilities
  • Car rental (fee)
  • Medical services 24 hour (fee)

Hotel Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • Iron & Ironing board
  • Hair dryer
  • In-room safe
  • Balcony or Terrace

Junior Suite Oceanview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Bathrobes and slippers
  • Private balcony or terrace
  • Air-conditioned 
  • Ceiling fan
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • Iron & Ironing board
  • Hair dryer
  • In-room safe

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Air-conditioned
  • Ceiling fan
  • Satellite TV 
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • Iron & Ironing board
  • Hair dryer
  • In-room safe
  • Balcony or Terrace

Junior Suite Oceanfront

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Private balcony or terrace with hammock
  • 15% off spa treatments
  • Air-conditioned 
  • Ceiling fan
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • Iron & Ironing board
  • Hair dryer
  • In-room safe

Family Junior Suite Oceanfront

  • Maximum Number of Adults 2
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • 1 King or 2 Double beds
  • Bunk bed with trundle bed
  • Air-conditioned
  • Ceiling fan 
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee/tea maker
  • Iron & Ironing board
  • Hair dryer
  • In-room safe
  • Balcony or Terrace

Gran Junior Suite Beachfront Walkout

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Direct beach access
  • Pillow menu
  • Gourmet Nespresso coffee system
  • Exclusive beach cabana for Suite 
  • Air-conditioned
  • Ceiling fan
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee machine
  • Iron & Ironing board
  • Hair dryer
  • In-room safe
  • Balcony or Terrace

Gran Master 1 Bedroom Suite Oceanfront

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • 1 King bed
  • Sofa bed
  • Separate oceanfront bedroom
  • Separate living/ dining area
  • Private terrace with hammock
  • Bvlgari® bath amenities 
  • Air-conditioned
  • Ceiling fan
  • Satellite TV
  • CD/DVD player
  • Wi-Fi
  • Mini-bar
  • Coffee machine
  • Premium brand drinks
  • Iron & Ironing board
  • Hair dryer
  • In-room safe

Restaurants

Albatros

  • à la carte / Buffet for breakfast, lunch and dinner
  • International

Il Pescatore

  • à la carte for dinner
  • Italian
  • Reservations required

Maria's

  • à la carte for dinner
  • Mexican
  • Dress code

Health & Sushi Bar

  • Buffet for lunch
  • Asian cuisine

Tradewinds Beach & Snack Bar

  • Snacks

Parrillada Grill

  • à la carte for lunch
  • Grill

Bars

  • Tradewinds Beach bar
  • Lobby Bar
  • Gaviotas Pool bar
  • 24 Hr. All-Inclusive Club


Kids Policy - Children 2-3 years stay free. Children 4-12 years and teens 13-17 years pay special rates.

For the Kids - Kids 4-12 can enjoy supervised daily activities at the Kids' Club. Teen Zone with games and activities. Babysitting service available also available for a fee.

Treatments

  • Massage and Reflexology
  • Body wrap
  • Body scrub
  • Facials
  • Manicure / Pedicure
  • Hairstyling
  • Makeup
  • Waxing

Honeymooners - Receive a bottle of sparkling wine, chocolate covered strawberries and a spa discount. Request at time of booking. Proof of marriage certificate required at check-in. Inclusions are subject to change.

Stay at 1, Play at 2 - Guests staying at the Gran Porto Resort and Spa can use the facilities at the Gran Caribe Real in Cancun. (Transportation not included)

Exchange Privileges - Guests that are staying in the below room categories have access to all restaurants located at The Royal Playa del Carmen* except Chef's Plate.

  • Gran Master 1 Bedroom Oceanfront
  • Gran Junior Suite Beachfront Walkout

*Access to restaurants only.  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Gran Porto Resort and Spa
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Gran Porto Resort
Constituyentes No. 1, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.