Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Dann N :
Brilliant hotel!

The hotel.The hotel its self is amazing! The grounds are kept so clean and the staff are always doing something.Its right on the beach with lots of activities and games played right through the day and the staff cant help you enough! The only thing i would say they could improve on is having one more staff person at the main pool bar as it does get really busy as you can imagine through out the day.The food and drinks.There is a large selection of drinks and food available with 6 or more different resturants to choose from, ive seen a lot of people write reviews saying you need to book the resturants straight away to get a spot, we didnt and managed to get reservations which you can book on your phone through the bahia app, which was easy!The drinks.. i was so surprised which drinks was available from malibu to jack daniels, different types of tequila to a range of cocktails like mojitos , cosmopolitons ect all included.The main entertainment bar shuts at 11 but the is a discoteq and a casino which you can go to after.The room.Our room was very clean and nice the fan and aircon worked brilliant and we sometimes had to turn it off because we was too cold this is in 30+ degrees weather. Our room was pretty close to the pool abd buffet so we didnt have to get the train/cart to take us which many people did because its such a big complex. We did have to call reception to get rid of some cockroaches i seen the room next door had a flap so nothing could get in but ours didnt which is something they could of fixed. I was also surpirsed at the amount of choice you get on the tv channels which might not seem important but if you feel ill or need to stay at the room for any reason does help.The beach/weatherNon of which the hotel controls obviously but its important to comment on as it adds to the overall experiance. The weather was amazing we went on the 23rd november to the 7th of december and we had proabably an hour of rain within 2 weeks! About 29/30 degrees average temp through out the day.The beach is really nice although the sea was quite rough the first week so we couldnt swim in it, but it is beautiful, quite stoney but if you walk a few minutes either side its not a problem.Positives/tipsId definatly reccomend people to book trips at the hotel they do pretty good deals. We went to xplore and xel-ha both were incredible xplore suiting us more is its more adventurous. You get your food and drink included at both these parks. If you book 2 or more parks you get a free trip to tulum to see the ruins. Also they will give you a free trip to shopping on 5th avenue which would normally cost $50 just to travel there. So i would ask about this as they might not tell you. The drinks for me was a highlight of the hotel, such a wide variety. Its also easy to get a sunbed aslong as your there before 11am for the best ones.Negatives/improvements.Like i said earlier they could have put the flap on our door to stop cockroaches getting in.Have extra staff at busy times at the pool bar, one staff their is not enough and they do looked overworked when they rotate to the pool bar.They have dolphins at the hotel and i do believe this could put people off as the pool is no-where near big enough for 1 dolphin nevermind 5!Overall i would definatly reccomend this hotel it is the best hotel ive been to so far! We like trying different destinations but if we went somewhere twice it would be this one!Thank you 5*****

  • 51drago : Vancouver, Canada
Lovely room, eventhough I spent minimum time in the room. Perfect location.

All you need is close. Beautiful beach, restaurant with so nice personal, shopping store,lot of small pubs, offering lot of activities (I preferred to do passivity).Lobby is nice place to seat and chat with friends home, using free internet.At the evening there is always some entertainment and very fast waiters. In a minute you will get your drink.And at the end: I will be back.

  • travelbuddy : boston MA

Only thing left to improve is the food. Lots of it but for the most part bland. The higher end restaurants were ok. Beautiful presentation and wonderful service, food generaly lacking. Wish they had snacks near the pool bars. would come again! Next time with whole family¡

  • Claire S :
Wanted to stay longer 😥😥

Really loved this hotel A large hotel and with the use of the coba felt like you never was bored with the same bar,pool and restaurants.We managed to visit the Brazilian,Italian,Japanese and our favourite was the don pablo .... absolutely loved it the service from Omar was fantastic.Breakfast we had at the tortuga which was quieter with special thanks to Blanca, lovely lady could not do enough for us.The gourmet restaurant wasn't to our taste but still fantastic.Loved the dolphins though was a little too much of a photo opportunity to make you buy the photos.The rooms were big and cleaned everyday but a little disappointed that you had to pay for a safe.The beach bar was fantastic at night we loved it there and the the 2 guys that worked on the bar were great one being Jorge the other I can't remember his name but they were both fantastic.Juan on the lobby bar was also brilliant.We did the fiesta night which the show was great but the food was awful and was chaotic on the service side,we did complain but they let us go the week after for free ..... the ladies on the customer relations were fantastic.The only recommendation I can make is that the lobby bar needs to be open until midnight and the entertainment a little later as once you've finished your meal you miss out on it all.Our favourite night was the Las Vegas elves tribute act with the fun casino ... we loved And what a great job good Thomas cook We usually go on the Dreamliner with Thomson but hands down Thomas cook were loads better ... the food was good And so was the serviceWe didn't have to use to facilities of the rep but the flight was great.We will see you next year

  • Matteo A :

Hotel was nice, air conditioner did not work well. Switched rooms which hotel staff was very nice and easy to deal with for this. We had no idea the hotel was under construction so we couldn't eat Italian, I went early in morning after arrival to book our restaurants and the hotel said Steakhouse was fullybooked. I said we arrived last night how is it not possible? Our only choices were seafood and Japanese. The girl told us she would make an exception and to show up at the steak house at 5 or 6. We got all dressed up and when we went they would not let us eat the steak house.Super disappointing. Talked to management and they still couldn't get us into the steak house. Hilarious how unorganized this was. Japanese restaurant manager was awesome. She let us eat there twice and invited us while we walked by. Really wanted to try the steak for my gf birthday. Buffet food is soso. Similar to Cuba. Nothing special.Hotel is very close to xel - ha which was an amazing time. Hotel staff was nice, pool bartenders are a little rude, nothing to special. considering I tip very well I was surprised.pool was nice, beach was okay. Wave breakers make it not a pretty site but it was well maintained.Won't go back, if we do we will do akumal the fancier one.They charge you extra to have a lock for your safe lol how sneaky is that? Very cheap considering you need somewhere to lock your passport. I think 5$us a day which is a rip off.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby (1 hr per day)
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.