Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Phemie P : Irvine, United Kingdom
Our stay grand bahia principe tulum

From the start- the bell boys at the front were very friendly helpful and quick dealing with the cases and telling us where to go and check in. Check in was quick and easy got taken to our rooms no problem there.The room was spacious, air conditioning was good we had a ground floor apartment and we werent far away from the pools only issue with the rooms was the bugs and the spiders that were in the room daily the room got sprayed twice and it just seemed to make it worse so i found that skin so soft kills the small bugs and they can be wiped away we also had a broken bed and the linen on certain days had dirty marks on them which wasnt there before the bath on serveral occasions did flood and it seemed to come through the tiles on the floor but its nothing the towels that were provided didnt fix we had slippers and bath robes provided and an umberella after 3 days we didnt have anything except the slippers but the other people we were there with had it the full 14 days they were there but apart from that couldnt fault the room for the amount of time you spend in your it wasnt a massive issue.We ate in the main buffet the waiters/waitresses didnt seem that bothered but you ordered a drink 10 minute later still waiting but they stood and waited for a tip at the end. We found the tequila bar for breakfast and lunch a million times better philip im sure thats his name was very plesant the best waiter in the place couldnt do enough for us massive mention to him. The food was nice sometimes a hit or a miss if it was warm.or not but no complaints with it.The wifi is a joke the price u pay and half the time it doesnt work the free wifi isnt upto much either in this day and age wifi is a big thing and for being a 5 star hotel you would think it would be included but not a biggie per say but to contact home etc. The pool/seating area was beautiful couldnt fault the pool areas either the pool bar was very understaffef but they worked hard to make sure everyone was happy the beach was lovely it was nice to see the turtle nests. The hassienda is brilliant to go to at night so much cheaper the chemist is reasonable for everything. I would probably stay again but i would also look at other places to see if they are upto the standards that it claims to be.Thank you for our stay here at the grand bahia princpe tulum

  • Priscila G :
Run for the hills. Spend your money elsewhere

We checked in yesterday. Saved for this trip for over a year. Here it goes:- Check in: 1 hour. We drove from Cancun. We were time to park and head to the lobby with all our luggage. We are traveling with two kids under the age of 3. They saw us with both kids and luggage and not one person came to help. One person at check in...we were given a map and sent our way, not much info was given other than "you need to reserve your restaurant"- The room: not 5 stars. More like 3. There is a safe but hey, you need to pay $5/day or they are not reliable if their staff robs you when you're enjoying the beach.The minibar they tava about, is a joke. There was literally 4 sodas and 2 beers in it. No chilled water (it's 90+ degrees outside)- Food: after fighting to get a reservation for La Tortuga, the "Brazilian" restaurant, (ah no, Ma'am, you have to come all the way to the lobby to reserve - mind you, this place is huge, requires shuttles and we just flew from MI that same day), I say it's best to stick to the buffet. The food there is ok, a little lukewarm but edible.- Towels: God forbids you try to grab a beach towel by the pool. Supposedly, they give you a card at check in that you're supposed to trade for towels. No, we didn't get any card or information about that either. - Staff: there are some really friendly and helpful staff here, but beware the ones that look like you are bothering them. I'm not one to complaint, but feel really let down. It hasn't been 24 hours we got here. 4 more days to go and I am dying to leave. Room 2515.

  • rachet85 : Ballater, United Kingdom
Will be back!

Have just returned from a 14 night stay. First time in Mexico and will return to this resort again. RoomThe room was perfect for what we needed, to sleep and shower. We were on the ground floor so had a few 'visitors' with 4 legs, wings etc but easily escorted from the room and not really a problem! Room cleaned every day, towels refreshed etc. Only problem was not enough sockets to charge devices, something that is a problem when travelling with teenagers. TIP: leave a couple of dollars in the mini bar!!Food/WaitersWe ate at the buffet every night due to the fussiness of one of the kids but there is such a variety it wasn't a problem. The waiting staff are amazing. We left a small tip on the table every night and the waiting staff were grateful for this. They are very friendly, great with the kids, the service is fast. Pool/BeachWe spent the first couple of days by the pool. The signs say not to reserve loungers with towels but still have to be there early to get a lounger as people do put their towels down and head off for breakfast. Ended up at the beach where it was quieter, plenty loungers and a breeze! It wasn't until the 2nd week we noticed hotel management actually removing towels from loungers but by then we had activities booked and enjoyed being at the beach. Yes there is seaweed, but why complain about it?! Is there not seaweed, rocks and stones on every beach?! ActivitiesWent paragliding and kayaking. Avoided the dolphins because of stories we had heard from locals about the treatment of the dolphins. Went swimming in a Cenote, cave tour and Mayan tour, booked this privately out with the resort as it was much cheaper and more personalised - we were the only ones there and the tour guide was happy to go along with how we wanted the day to be i.e. Spending longer in the CenoteThe evening entertainment was good. We all enjoyed it. The Mexican Fiesta is a must! EnvironmentVery clean and well maintained. Buggy service all over, took us a couple of days to figure it out but is actually very easy to get around. Wifi only in the lobby, which was fine as it meant the teenager had to spend time interacting with us rather than spending her time on her phone! Guest serviceReception always happy to help. Went to public relations as I lost my glasses on the beach and hoped they turned up, they phoned around the resort asking on my behalf if they had been handed in. Unfortunately they hadn't! Luckily I had a spare pair in the car for driving home! Ordered room service on a couple of occasions (extra drinks!) and service was quick. Overall we all really enjoyed our holiday and have made some amazing memories.

  • william b : Edinburgh, United Kingdom
Fantastic family holiday

Brilliant best ever family holiday (mum, dad, 2 girls). First class facilities, rooms(2), pools, bars, food, service and the day/night entertainment.Grounds well kept and full of local wild life. The beach had turtles nesting and sea was full of reef fish.The staff were always friendly, cheerful, efficient and helpful.

  • J S : Chicago, Illinois
Good place to visit, not as great as others.

This would be my 3rd time out in this area. This one being the farthest from the airport..(a good 45min ride). The resort was nice and clean, lands were well kept and my room had an ocean view. The beach itself could have been a bit cleaner as we encountered seaweed throughout. No biggie for me but might bother others. Staff was phenomenal.. credit to all the hard workers at this resort. The buildings have no elevators for those you'll burn a few cals getting up those floors. I would consider it very family friendly. There's an onsite Dolphinarium . Live Dolphin shows daily and for an extra fee you can swim with the dolphins. Not my thing and don't necessarily agree with dolphins being trapped in pools but others might like this attraction. Food was good and there was never a complain about options. There are little golf cart trains that drive you around the lands. It also connects you to the other resorts owned by the same property. This is good considering some of the restaurants are in the other resort. There is a snack shop By the ocean which is open LATE into the early morning hours. Always food available. There is a doctor on site. We had to use due to our son becoming ill. Breathing issues after a day in the pool. I would tell everyone to be careful in what your signing and to be clear on the fees you are being charged. My son was not in good shape and we ended up with a 4500$ ambulance bill when we got back to the US. That's in addition to the onsite doctors fees and the 900$ we dropped at a private hospital for a 3hr visit. Great place to visit but I advise getting international health coverage of some sort before you are scammed out of your money. Overall a pleasant place. But compared to the other places I have been too (Valentine Imperial and Jade Riviera) this would be a 3.5star in my opinion.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.