Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Lisa N : Coventry, United Kingdom
Amazing Place

Beautiful complex that is maintained to a very high standard. Rooms are nice and clean with beds changed daily. Variety of food is amazing so plenty to choose from. A la carte restaurants are definitely worth booking and feel like a real treat. Deffo a place to chill out and unwind and getting around this vast complex is easy with transport available every few minutes or so.Only a few negatives for us. Free internet was a nightmare so we paid for premium wifi which worked great but is quite expensive. Also had to pay for the safe for the duration of our stay. Found things generally expensive compared to Europe and Fifth Avenue in Playa deal Carmen is more expensive than New York so plenty of dollars or Mexican pesos are needed.There are dolphins on site. Saw several dolphins in a small swimming pool. Would have preferred to have seen them in their natural habitat. Made me feel very sad.Was disappointed with the beach however. Very rocky entrance into the sea makes it very difficult to get in and have never seen so much seaweed. Staff worked hard all day, everyday bagging this horrible smelly stuff and taking it away. Entertainment is quite good but most of the shows were the same on the second week but enjoyed it nonetheless.We found staff were absolutely great and were so kind and always willing to help but there's always one isn't there. I felt strongly enough to put a complaint in writing as the actions of this particular member of staff could have resulted in one of our party getting hurt, and we were disappointed to have received no feedback whatsoever from the hotel or travel company. That said we had an amazing time and have returned home feeling like we've spent two weeks in paradise and we can now tick Mexico off our bucket list. Wonderful place and so glad we done it but feel we wouldn't return.

  • Amy G :
Brilliant family holiday

Having just returned from this fantastic resort with 4 adults and 2 children aged 11 and 7. We all had a fantastic time. The food was of good standard in the main buffet restaurants but the a la carte restaurants were amazing. I would highly recommend the Don Pablo, Teppanyaki at Coba and the Tequilla.As a family the children thoroughly enjoyed their experiences and their was lots of daily entertainment and the shows at night are a must as they were brilliant.We were also made very welcome by the hotel staff and they work so hard all of the time, in particular when a storm hit whilst we were there. All the hotel staff and animation team made a special effort to continue activities within the hotel and put on entertainment. Throughout the hotel staff were working endless hours to clear the water from the torrential rain and clearing up. I would also like to give a special mention to Edwin and Gonzalo from the tequila restaurant. They bent over backwards to make an effort with our family every day and really did make our holiday the best. So thankyou Grand bahia principe tulum for one of the best holiday experiences ever.

  • Kate E :
Beautiful resort but definitely not a 4*

My honest review, we're a family of 4, we travelled on the 2nd of August for 2 son's are Age 14 & 12. The grounds of this resort are 2nd to none, there's lots of wildlife around which for us, was a lovely experience. All of the staff work hard & aim to please-especially the guys working tirelessly on the beach to remove the washed up seaweed! The food was not great but no better or worse than any other AI I've been to.The room was clean (2415) but definitely crying out for a refurb, the bedside lamps were lose, the furniture is tired, the tiles in the bathroom looked like they'd been thrown on, the grouting was all over the tiles, the shower door was in no way water tight- we did report it & someone came to look at it but told us this is the case with every room & to just place towels on the floor- not really what you expect from a 4* hotel! The beach was beautiful, we were close to the smaller pool, the beach right in front of this was the best part.There was a little shack on the beach with various pots for the kids to paint, it wasn't cheap but it was a lovely idea for an original gift or souvenir.The drinks were mostly ok but the plastic cups they serve them in were not washed properly & sometimes had a bad smell, this is not acceptable! We went on 2 day trips- the first was to cancun on the Captain Hook pirate ship, this was amazing, from kids to adults it is an absolute must!The 2nd trip was a catamaran, snorkel, ATV & wave runner combo, again this trip was amazing! During our stay, we experienced a tropical storm, the hotel lobby, main bar & walk way to the the main buffet were flooded, the staff did work hard with placing down towels & mopping etc but this would have been unavoidable if there had been some roll down plastic curtains, we were in a queue for breakfast when the wind and rain were hammering down, we were not offered to stand inside the restaurant to wait to be seated, instead we were just left to wait while we were literally soaked! This situation was totally unavoidable & in no way is it acceptable to leave guests stood in such weather conditions!Overall we did have a good holiday but definitely not worth the money we paid!With some adjustments, this complex could be amazing, but as it is, we would not return.

  • carinaGuerreiro : Lisbon, Portugal
Great Experience all included

The complex is great. Rooms are very nice and clean, though there's a smell of humidity. The buffet had a great variety and it was of very good quality. In general, the staff is very kind and helpful.

  • EleanorParkin :
Absolutely fantastic!

Not a bad word to say about our time here everything was brilliant. The resort is stunning and absolutly massive, you can use all the connecting hotels and there are golf buggies to help you get around, great if you have kids as its too far to walk. All the food and themed nights were brilliant always something to eat even for fussy eaters and theres a kids station in the buffet restaurants which is something you dont always find in hotels. Theres lots of pools to choose to sit round in the day and plenty of sunbeds for everyone. The kids pool in coba has lots of fun things to do so is good to have a day out to the other hotel to visit if you have kids. The evening shows were great to watch especially the magic show if you get chance watch it do so i highly recommend and we also enjoyed the karaoke in the evening bar. This bar closes by 12pm so if you want to carry on drinking you need to go to the square with the casino in which isnt too far away. The rooms are quite big and beautifully decorated and the mini bar is restocked daily with pop and water. I cant recommended the tortuga restaurant enough its one you need to book into and the reservations go fast so do this as soon as you arrive for your stay, the food we ate that night was delicious lots of different meats to choose from all brought round on huge skewers and cut fresh in front of you - by far one of the best meals ive eaten in my life at this restaurant. My partner played a round of golf on the connecting golf course if anyone is interested in golf he said it was an amazing experience and a brilliant course to play. Overall we had a brilliant time here we loved every minute of it and would definitely go back!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.