Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Joanne H :

Excellent Hotel. We stayed in Hotel Tulum. There are other hotels in the complex. Hotel Coba is not on the beach front but facilities in Tulum and the beach can be used. Coba is more children oriented. Hotel Akumal is more luxurious and has an adult only beach facility. I believe Sia Khan is adult only and on the golf course.Food at Tulum and Coba are excellent. Option of booking the a la Carte restaurants, 3 each week. Don Pablo in Tulum and Le Gourmet in Coba are gourmet restaurants and the food and service exceptional.I believe an explanation of the different Hotels in the Grand Bahia Principe would benefit from a more in depth explanation, as the place is vast. Now we’ve been it’s easy to understand the set up, standards and facilities on offer. Will definitely be going again

  • chasity2682 : Smiths Falls
Beautiful water, huge resorts, good food and good staff

My wife and I stayed here in Sept 2016, I know its a little late lol but sometime info helps. Resorts was beautiful, we enjoyed being able to travel to the Coba resort to see what it was like. food was always good and the dining experience was decent. Hated how early the bars closed (11 pm) My wife and I are late night people so this was a bit of an issue for us but we always went down to the beach snack bar that served a little later. raccoons were hilarious, if you have fear of animals this is not the spot for you to hang out :). Room was decent, our AC failed the second last night so it was a screw around getting a new room that was good for us but it did happen. they don't have a lot of AC spots in the hotel which was an issue for me, I like my AC!!!. water there was beautiful and had lots of fish you could see, people would bring down bread and the fish would go wild, it was pretty neat to watch.all in all, it was nice. it was not my favorite resort (mainly because of the AC) but my wife loved everything about it so if ac isn't your biggest concern then I would definitely recommend going.

  • Irene H : Cochrane, Canada
We love this place

First time in Mexico and Everything was amazing 👍🏻😍We loved the very big variety of food, the beach is perfect and everything close by. And we loved the transport from the hotel to the div. Restaurants and the apartments.

  • Coleee3 : Colorado Springs
The Good, The Bad, and The Ugly

This was our 4th trip to Mexico for a family vacation and our first all inclusive. We went as a family of 4 with two adult children. We stayed at the Tulum resort in two rooms in Building 10This was an average hotel – not 5 star -equivalent to a Ramada Inn or another 2 star hotel in the states but somewhat run down.The Good: -The beach: good snorkeling off the resort, go north to swim and to avoid the wave breakers (bring water shoes to avoid and rocky bottom). -The variety of the food at the buffets - just choose the food options that are hot and steamy. The seafood was the best in my opinion-The volleyball was great!-The people - a great international group - a good amount of Europeans (French, -Italian, German). Very friendly and fun to talk with.-The rooms had good A/C in both rooms - nice location of rooms and views.-Don Pablo was amazing!-Easy to book non-motorized activities-Friendly staff-Rooms are quiet-We felt safe-The evening entertainment and disco for young people as an option for fun-Nice location and beautiful views -Friendly staffThe Bad:-Our rooms were not cleaned daily, they were very humid and somewhat musty smelling. The steps were dirty and should be pressure washed-The La Gran Tortuga restaurant was dirty - smudgy windows and dirty floors which is not appealing when you are eating there.-The large buffet offered a good variety but it was just too big for my taste - I am not really an all-inclusive food person - I would rather have high quality and great food than lots of it-Can't drink anything from the bar with their simple syrup or fruit juice - all have fake sweetener! Had to stick with wine, beer and rum/cokes.-Shower leaked in our son's room-The Mikado and the Brazilian dinners were marginal -No option if you wake after 10:30am for food. Breakfast buffet is closed and nothing opens until noon. The Ugly:-3 out of 4 of us got sick at the end of our trip - 2 two with a horrible stomach bug and one with respiratory issues. Not sure if this was picked on during travel or from resort. -Dirty rooms - Clean them daily for goodness sake! We stayed in building 10 and by the end of our 6 night stay the bathtub black and gross.Misc./Hints -The coffee service (automatic machine) at Akumul bar in the am needs improving (the automatic service machines were down often). If you are a coffee drinker - bring your own coffee and bring the small cone type of filters.-If you drink a lot of water request extra from the front desk. You get two large bottles a day which isn't enough for us as 3 out of 4 of us played volleyball all day in the sun-The coffee bar at Akumul bar is great! but only open after 10am. They serve great cappuccino and espresso.-There are 3 buffets - the main and largest one - the one at Tequila (clean and open), and the La Gran Tortuga- The 24 hours snack bar isn't really 24 hours - they open at noon and run a good lunch option until late afternoon then it dies out and starts again for a dinner. Self-serve beer tap :) as well-Book Al A Carte asap - hard to get reservations - use the App to avoid lines-Open slider and front door and click on ceiling fan for fresh/dry air to clear out room - this was key-bugs weren't an issue except for my son who got bit but he always does :) they love him, but we didn't see any and 3 of us were just fine.-safe was included as we booked direct from hotel - we also selected our rooms online

  • Annie H : Bolton, England, United Kingdom
Staff are the saviours

I'll start by saying we did not thoroughly research this hotel before the trip as we were expecting to go to Cuba - however the hurricanes devastated the area we were traveling to, so this was booked as a very last minute trip.Took around an hour from the airport in Cancun to arrive, check in was easy and swift, we were then taken to our rooms by a car, we had booked two rooms but were halfway across the resort from each other, if that would bother you make sure you state that you would like to be closer at the time of booking, we weren't really fussed about it though. Rooms are quite basic, a double bed, a couch that looks like it's from Tenerife in the 90's, but it was clean and that's the most important part. Screens on the balcony are a bit rubbish, would recommend buying a mosquito plug in.The balcony door in our room got stuck closed a few times and our friends had a giant leak in their room after around a week- maintenance are very quick to sort any issues out though, after a ring to reception they were down within ten minutes each time.Food was iffy when we traveled, we believe there was an outbreak of gastroenteritis, most likely from the main buffet, only one member of our party had a problem and that was minor compared to a lot of people we spoke to, probably not helped that people were still in pools etc even though they were ill, we kept to the rooms until completely better. The hotel also got closed to any more guests arriving during our stay, newcomers were relocated for about a week, both TC and the hotel still refused to acknowledge an issue with the hotel though - not giving us a lot of faith. We stuck to eating at the snack bar late at night as you could see them cooking everything fresh, and sticking to safe foods at breakfast which sort of ruined it a bit, as we didn't get to try a lot of new things for fear of getting ill.Mostly stuck around the main pool which was gorgeous, with an island in the middle full of trees and flowers. Saw sunbeds being cleaned regularly and always friendly staff coming around collecting empty cups from the area. Lots of wildlife around, we saw many lizards, coaties, capybaras and raccoons. It goes without saying - don't touch them or feed them, we did see a child who got her finger bitten by a large lizard, so keep an eye on any little ones.All the staff we came into contact with were absolutely lovely, from the gardeners to the wait staff, every single one of them always said hello, always smiling and friendly. Probably wouldn't return to the Tulum side of the hotel, but would return to Bahia Principe as I think we visited at the wrong time.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.