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Grand Bahia Principe Tulum

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews

First time away with my girlfriend we booked this hotel a year ago and could not wait .in the end could not wait to get home ,we were both ill with food posioning from day 2 and never made it to any restaurants, we booked 3 trips on the first day and had to cancel them all , we ran out of toilet rolls could not get enough water, phone broke, shower broke, air con broke and when you stuck in bed for over 10 days what a nightmare,reported illness 3 times to Thomas cook reps they are not at all interested,we we managed to get to see the doctor and had a 2 hr wait unreal when you need the toilet every 10 mins.we had to pay over £250 each to see him plus and then got a letter to say there was a major problem in the hotel and the doctor was free loads of people I'll and the hotel not takes any more guests they were being sent to another hotel ,all in all hygiene is a massive problem in this hotel and I would not recommend it to anyone.

  • wilsoal1013 : Kingston-upon-Hull, United Kingdom
Amazing holiday

Have just returned from Bahia principe Tulum after 2 weeks beautiful resort with lots to do would highly recommend this place! Buffet restaurant plenty of choice but sometimes the food wasn’t warm enough, had food at the Mexican, Brazilian and the gourmet restaurant at the coba again cannot make a complaint about the food! Make sure you head down to the hacienda at 1030 we’re you will see Francesco and his team dancing and they will pull you up from the crowd and teach you salsa! Thanks Francesco I now have a new hobby! Also want to say thank you to Jesus and Julio at the pool bar! Edwin at the tequila restaurant! There is a Mexican fiesta night every Thursday over at the hacienda I attended this on the first week it costs $18 but worth every penny thank you to the entertainment team for an amazing show! Overall I cannot wait to return here really is a beautiful resort! Just a few thinks to mention you will be eaten alive by the mosquitos so take plenty of repellent with you, also privilege club beware you are hassled do not be afraid to be be rude and say no they say it takes 45 minutes but I was out for nearly 3 hours whilst they tried to sell me an overpriced timeshare avoid at all costs! Overall thank you Bahia principe for an amazing holiday and Francesco and the entertainment team for making the holiday extra special!

  • jaymee517 : Calgary, Canada
Great Trip Oct6-15 2017

We had a fantastic Trip. There was 8 of us that went- No issues at all.. We were all a little worried after all the negative posts. But we all had a great time.Bars were great- swim up bar was fantastic. Make sure you go and see Liberato at the swim up bar. He was amazing- knew our drinks/ names was super friendly. Made our visit that much better.Food was great- some restaurants were better then others but we never had a cold meal- unless we picked a cold option. Resort was clean.Tip: If you want to have your beer fridge stocked leave a note and the tip money inside the fridge. If you leave it on the desk the housekeeping will take it. We tipped both but left the money and note in the fridge and it was always fully stocked.

  • Ellen M :
October 13-17

Just returned from a second time to this resort. First was last year at Coba, this past week was at the Tulum side. Loved them both and had great experiences. Tulum location is much nicer. Stayed in 3322 and was next to main buffet restaurant and main pool, and a 1 minute walk to beach. Could even see ocean from balcony :) We had no issue with our safe or items being stolen. Nobody in our group got sick other than the side effects from a hangover which wasn't any different than a hangover in the US back at home. We ate at the snack bar, main buffet, French Restaurant (amazing lobster tail and finger minon) and Don Pablo (amazing shrimp and steak). The staff were always a pleasure and most of them remembered our names, drink orders, and our usual table we would sit at during the buffet lunches and dinners. Was such a nice touch getting to know the locals and they are so friendly. Really work their butts off and it's very appreciated. A special shoutout to the two swim up pool Bartenders at the main pool on Tulum (Julio? And I can't recall the other mans name..always drinking too much ;) ) but they were always quick to serve us. Leaving a couple dollars for tips every couple of drink orders will get you great service! And they deserve it for how hard they work. I don't know how people leave bad reviews at this place. The food was always hot and tasty, drinks were good..yes it takes a few mixed drinks to get you a buzz but it's probably not such a bad thing since you typically start drinking quite early! Service at lobby and all of the restaurants and bars was great. Maid service did a wonderful job. Was glad they never knocked on our door before 10 am! We also saw baby sea turtles one night on the beach. Beach is a bit rocky but if you walk to the left for about 5-10 min it's pure sand for about 200 yards out into the water. This is where we swam. Also the rocky area is good snorkeling to see fish if you bring water shoes. Would definitely return. THANK YOU TULUM STAFF!! Oh and weather was PERFECT! Sunny everyday and 90.

  • Angelahicks77 : Rotherham, United Kingdom

wow just come back had the most fantastic time. hotel is very large with 3 complexes we tried 6 different a la carte restaurants all fantastic. rooms spacious, cleaned daily ,clean towels daily , free beach towels, Jacuzzi bath. all staff wonderful and friendly, hotel grounds kept beautiful nothing was too much for anyone. booked several excursions with David at the hotel, coba, tulum, captain hook, sea fishing . took taxi into Puerto del Carmen not too expensive for 4 people but a bus service runs just out of hotel. wild life enthusiasts will love it, iguanas racoons, deer , eagles, turtles to name a few running about. ideal wedding location , we saw was lovely in buffet restaurants with plenty of choice . great for families and couples .it's so big we probably didn't see it all which is a shame and few excursions I would have done if I had more time (so need to return )few bad reviews about stolen property, we never had a problem and I left phones, jewelry, perfume out etc. plenty of security about too.we went rainy season this doesn't spoil anything I can assure you, doesn't last long and you still have fun.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.