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Grand Bahia Principe Tulum

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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • groovyjo : Birmingham, United Kingdom
Huge Hotel. Mixed Feelings. Honeymoon 2016

We have only just got round to reviewing this hotel after staying in June last year for our Honeymoon. For us this hotel has very mixed reviews so I will break it down into the following points.1. This is not a Honeymooners hotel. This is a family Hotel. A HUGE hotel at that (3 hotels in 1). Our travel agent was wrong to suggest this hotel to us for Honeymooners. It was FULL of families and young Americans looking for a pool party.2. Rooms a great! We stayed in the Hacienda area and received a fruit bowl and a bottle of tequila as a wedding gift. Very clean and tidy with lots of room just want you need. Water bottles and mini bar is restocked daily (leave $2-3 for an extra chocolate and drinks) 3. Location is quite out of the way. It is around 1hr30 transfer time and you are about a 30-45 minute collectivo drive from Playa Del Carmen. 4. All inclusive restaurants are huge cafes and we were a bit hit and miss with the food - it depends if you like that sort of thing. 5. We got 6 al a carte meals with our stay and The Brazilian restaurant is by far the best! AMAZING!! We dined her twice and the first time they scattered our table in rose petals and gave us a bottle of champagne for our wedding- fantastic service and food we have no idea how they knew/how they did it as it was around 6 days into our holiday - I don't know if this is standard for Honeymooners (maybe just those staying in the Hacienda area)!6. This hotel has a VERY small dolphinarium with 4 dolphins. It was horrible to see and really upset both of us - dolphins shouldn't be kept in these conditions and they shouldn't be supported. We swam with dolphins at Delphinus around 20 minutes away for around $120 each (we even got cash back!) where they are kept in a natural habitat and looked after properly. Tips:1. If you are from the UK, pay in pesos when you are out of the hotel, in supermarkets and restaurants etc. We paid around £18 in the Hard Rock Café Cozumel for 2 main meals, 2 desserts and 4 cocktails! Use USD in the hotel. 2. Use the collectivo! It is VERYcheap and we travelled independently to Playa Del Carmen, Tulum, a local supermarket a couple of times and even went over on the crossing to Cozumel Island from PDC (BEAUTIFUL)2. The hotel offers experiences (at a cost) - Husband and I did the Segway ride and it was great. If you do the trip to Chichen Itza take a hat, plenty of water and an umbrella - it is extremely warm and prone to showers. 3. When it rains, it RAINS take your umbrella with you in the evenings as the shuttle trolleys can be few and far between.We met some lovely people at this hotel and had a lovely 2 weeks but we would not go to this hotel again, for what we paid we expected a bit more.

  • southsister : moncton
Amazing week!! 2nd time here and better than the first 😎 A+++ staff and location

We stayed from Jan 7 - Jan 14/2017. Upon arrival we were welcomed with a refreshing drink and a quick check in. We were taken to room 1626 Junior Suite King Size bed. Room was clean. We had a small problem the next morning where water was coming up from the bathroom floor where the drain was clogged. Quick call and maintenance fixed it. We asked to be moved and they were more than willing to accomadate us. We were moved to 4021 a beautiful OceanView/pool view room. King size junior suite in the Hacienda side. All staff were always happy to say hello and answer any questions or assist us in anyway. The beach is as I remembered it. Quite rocky and rough seas. Water shoes would be recommended to keep your feet from getting banged up. There are large sand bags in the ocean to help keep people safe and getting taken away by the undertow. Clean and white sandy beach. You can walk the beach here for quite sometime but in spots it's rocky.The pools, there are several pools to hang out in. The main pool is where the most action and music is all day. The smaller pools are a bit more relaxed and calm.The food and restaurants. This is a large resort so the restaurants are spread out among the resorts. We visited the Japanese Restaurant (Mikado Coba side) very good food and service was A++, also the Don Pablo Restaurant (Gourmet Tulum side) very good food and service A++, as well as the Grand Tortuga (Brazilian Tulum side) amazing food A++ service. We also had breakfast,lunch and supper at the Yucatan buffet. I do have to mention that unfortunately I was quite sick several hours after eating supper at the buffet. Tours, we did decide on one and had a blast!! We did the Akumal,snorkelling,Tulum tour and our entire group was Canadian 👍. Our tour guides Oscar & Leo were amazing and their knowledge of the Mayan History and area were impressive. We spent the day with a great group and learned a lot of the Mayan History.Entertainment, lots of shows around the resort during the evening in the Tulum,Akumal Coba and Hacienda Dona Isabel sections. We saw the Micheal Jackson show and it was an awesome show!! Great performance, was very well done. The end of our trip came to a sad end. Friday Jan 13th the Tulum Lobby bar caught fire along with the photoshop, a small part of the Tulum Lobby and some damage to the Matis Jewelry Store. The efforts of all staff and fire depts were amazing to contain this fire. We were very thankful no one was injured. Staff were well trained and did amazing throughout this entire incident and the next day. The next day all seemed back to normal and the staff were already starting to clean up and start construction. Even the WestJet Vacations Rep called to check in on us to make sure we were ok.Even with the hiccups we had and the fire that occurred, it will not stop us from coming back very soon. I am very impressed by everything and everyone. Kudos to the GBP Tulum staff,management,maintenance,ground crew,entertainment,and restaurant/kitchen staff, and to anyone I may have missed. You truly showed your love of your jobs and professionalism during a critical incident. Amazing work! You all deserve a big thanks and job well done in my books!! Cheers from Canada, we will be back in April Crystal & Dave 😃👍

  • markgmaine : Belgrade Lakes, Maine
grand bahia principle tulum

just returned bahia principle in tulum. took my 19 yr old daughter home on college break. our yearly trip for the fourth time. first time here. we go to different place each timeimhopros. very nice condition. clean. well kept. first class service from staff. buffets are large good quality food. sit down resturants were excellent. service excellent.cons.. too large for my liking with back problems. you spend a lot of time walking from pt a to b and back again.1 1/2 hours from airport.the golf cart shuttle system is unreliable.. typically going wrong way empty and your way full... you walk..i estimated 1 to 2 hrs a day walking.the beach... long and narrow...crowded... rocky.. large erosion barriers restrict you to about 50 ft in width of swim area... great for little kids... which there are many! adults only for me from now on.the main lobby bar caught on fire and burned flat while there... unbelievable... i was at the bar when it started...major construction underway. no one said a word or compensated anyone???wifi in lobby only.... works poorly...toilets in lobby discusting... wont flush...constant smell of sewage throughout resort... system obviously malfunctioning...could smell it in our bathroom at times..buffet for lunch and breakfast next to our room on beach was great.two days later... closed for two week for prime season?? more walking..this is a mega resort. most restrurants at sister resort at coba.. more travel time... waiting for rides.. if you dont mind the walking... have kids.. not a bad place..

  • AKD49503 : Grand Rapids, Michigan
Amazing Christmas vacation

First time in Mexico, first time at an all-inclusive. We are from freezing Michigan and stayed 7 nights over Christmas and the resort was not very busy. The resort, buildings, grounds are beautiful, the wildlife is fun to see (please don’t feed them), the beach was beautiful--rocky in a small section, but mostly sandy. It was very windy, so the wave-breakers were appreciated since they provided calm water to swim in. Our junior suite room (#423) was gorgeous with a beach view. It was fairly central to the various parts of the resort. We had Christmas dinner and an ala carte choice at Gran Tortuga, both times were delicious. Our other ala carte dinners were at El Pescador (absolutely amazing seafood) and Don Pablo (superb gourmet). We booked the ala carte restaurants in the main lobby’s office (small glass room near the Tequila store). Booking via the Grand Bahia Principe app did not work and we were told the app isn’t functional anymore. The buffets and snackbar also had great food with a huge variety. Many reviews complain about the lukewarm buffet food. It’s hot when you put it on your plate, but it cools down quickly because you walk through a breezy, open-air restaurant to your table. I believe that is why the food is lukewarm when you sit down to eat. The room safe was included in our stay (I assume because we booked through Apple Vacations), which was great peace-of-mind. There is 24-hour free wifi in the lobby, and we didn’t need to download an app to use it. At the airport upon arrival, we got roped into a timeshare presentation for a different resort about 15 minutes from Grand Bahia (taxi rides were via voucher). We were promised breakfast, $200 leisure cash (in the form of a gift certificate), and a bottle of tequila. It was painful to sit through the hard-sell, but the breakfast was amazing and the $200 helped cut the cost of our excursions (Xplor adventure park, Chichen Itza and Ik Kil cenote). At Grand Bahia Tulum, we were approached only once by the timeshare sellers in the lobby. They were not obstructive or annoying; simply keep on walking if you’re not interested.You can exchange currency in the main lobby. If you take a taxi outside of the resort, pay in pesos because the price in US dollars will be more expensive. We took a taxi to Tulum ($20 one way; park entrance ~$6 per adult). You can wander around the park alone and there are plenty of guided tour groups, so you will overhear information about the ruins constantly.You can purchase sunscreen at the market in the Grand Bahia Tulum, but it’s about $25 USD per bottle. We brought 3oz bottles of sunscreen and bug spray (which we didn’t need) in our carry-on luggage. We had more than enough shampoo, soap, lotion in our room. Beach towels, robes, and slippers were provided in our room. The mini bar was stocked daily with soda, water, and 2 cans of Dos Equis beer. (We were told not to drink the tap water because it has too many minerals in it; brushing teeth is perfectly safe.) There is a small coffee machine in the room and coffee is provided. The staff speaks English at an adequate level and above; we never had issues communicating and I got to brush up on my Spanish a little. There were ~3 US-style power outlets in our room, but I brought a power strip.My only complaint is that the drinks at Grand Bahia Tulum were very weak and inconsistent. Sometimes you only got a splash of alcohol (less than a shot) with mixers in your 12oz glass, and every bartender gave different amounts. Next time I will either bring extra liquor in my checked luggage or take a taxi to a nearby liquor store and purchase more. (There is a high-end Tequila store in the resort.) The beer on tap throughout the resort is Dos Equis. I was also surprised to see men wearing shorts, swimtrunks, and tanktops in the ala carte restaurants, when there is clearly a dresscode. Nice jeans, khakis, and a polo shirt are perfectly acceptable attire, fancy/formal clothing is not necessary. My other complaint is that everything closes at 11pm. It would have been nice to be able to stay out and grab drinks after 11pm. Again, another reason to get your own liquor.My biggest piece of advice (aside from buying extra alcohol) is to spend a few hours reading the reviews here and make notes. I had no idea what to expect from an all-inclusive or from Mexico, and I learned so many things from the reviews and I felt very prepared. I definitely recommend Grand Bahia Principe Tulum and would love to visit again.

  • ajpcfd : Victoria, Canada
excellent resort, I`ll be back soon

My girlfriend and I loved this resort. Its massive so much to do 1 week was definitely not enough for us. So many amazing food outlets, from ala`cart restaurants to huge diverse buffets your dining experience will be top notch. We loved the pools, relaxed on the beach and drank many different cocktails. The staff were all very nice, customer service and guest satisfaction were of upmost importance to them and I would recommend this place to every one. There is so much to do from, sports, shopping, eating, drinking, live entertainment, painting and riding bikes around this awesome property and that only names a few. Not much need to venture off the resort unless its something specific your looking for. 10/10 for this place for me ill be back and hopefully soon. I was sad to hear this places big bar had a fire it was so nice we enjoyed most of our evenings there, but no need to be worried we found this pave very safe and were very shocked and suprised to hear this had happened.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby (1 hr per day)
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.