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Grand Bahia Principe Tulum

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  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
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Our Opinion

The Grand Bahia Principe Tulum is a nice family-oriented property with a 1km long sandy beach. Popular with couples and families, this resort offers good service and food along with tons of activities. The Bahia Principe complex is home to 3 resorts, the Tulum as well as the Grand Bahia Principe Akumal and Grand Bahia Principe Coba, so guest have access to lots of facilities. The Bahia Principe Resorts are a great choice for singles, couples and families looking for a memorable Riviera Maya vacation.


You'll fall in love with this modern, spacious Mayan Paradise, perched on an all natural snow white bed of soft sand. Beautifully designed by a prestigious Mexican architect with all the warmth of Mexican tradition and built with materials such as stone, talavera pottery, marble, large palapas, and hardwood. Enjoy the Mexican-style commercial and entertainment village of Hacienda Dona Isabel for great shopping and fun filled evenings of entertainment. The Grand Bahia Principe Tulum is a fantastic relaxing getaway for everyone.

Location: On the beach, 45 min drive to Playa del Carmen, 20 min drive to the Mayan ruins of Tulum, 60 min from the airport.

  • Beautiful beach with lots of water activities, 2 pools, a Dolphinarium and swim-up bar
  • Lots of restaurant options including a 24-hour snack bar and access to select restaurants at Coba section
  • Baby, Kid's and Teen's clubs and a large kid's water park at the Coba section
  • Great snorkeling at nearby Akumal
  • Nightclub, casino and craft market at Hacienda Doña Isabel
  • Awarded TripAdvisor's Certificate of Excellence
  • Awarded Travellife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Stephanie T :
Gorgeous setting!

Grounds were absolutely gorgeous, resort complex is HUGE! Tons of wildlife, coatis and agoutis everywhere. Snorkelling right off the beach was good, lots of fish and even a couple of barracudas! The ocean was pretty rough while we were in Mexico, we were grateful for the concrete breakers (they don't look super pretty, but it was awesome to be able to swim even when the water was rough!). Food was good, service was mostly excellent. If you walk toward the ocean and head to the right on the beach, you eventually come to a totally secluded beach in a little bay, which is awesome if you want somewhere quiet and secluded to relax. I was nervous to take the Colectivos (public transport) on the highway, but it was SO easy and cheap!! Was super easy to get to Tulum, Akumal, and Playa, and I never felt the least bit unsafe. Overall fantastic trip, would stay here again!

  • chellebenning : Southampton, United Kingdom
Beautiful hotel resort, be prepared for long journeys if booking excursions!

Me and my husband booked this resort for our honeymoon. We booked all inclusive which was the only option and I see why. The main buffet that is open breakfast, lunch and dinner until late had a huge variety (i am very fussy and mainly had chicken and chips most evenings) but they also had veg, pizzas, burgers, skewers, soups, salads, pork, beef, SO much seafood and a kids food corner. When you arrive you can book 4 restaurants in advance as they get fully booked up. They have roughly 8 or 9 restaurants that are reservation only - so you should book on arrival as they get fully booked about 2 days ahead of the current day. There is Japanese, Brasilian buffet of meats, Mexican, Sea food, Italian etc so much more and the quality is a lot richer than that at the daily buffet (buffet is still awesome though). There were 2 poolsides at Tulum, the main one always seemed rather lively with loud music and kids running around. We were on our honeymoon and luckily our room was located near the smaller pool (that was still large) and just a few steps around the corner is a luxury private beach. We spent every morning here, you can always see poolsides but how often do you have your own private beach? It was just bliss!! We booked a few excursions... CocoBongo (1 hour drive away), Xcaret (only about 30 mins away) and Jolly Roger pirate show which was 2 hour drive away and was an awful cramped journey there and back so be mindful as Captain Hook pirate show is in the same location. We dont regret going but the drive could easily make some people sick in that heat. As the resort is so large, men drive large buggys and take groups of people around the resort. There is a place a 5 min walk away with lively bars, shisha, sports bar (we played pool in there a lot). The maids and staff are very sweet and helpful if you need anything. Obviously with such a large resort you only get Wifi in the reception area. Each night at 9pm there would be a different show on (Michael Jackson tribute, magic show, kareoke). Overall the trip was amazing and we had a great tine in this resort.

  • palmlvr : Ontario Canada
Beautiful property and food but....

4th visit, sept 10-15 absolutely lush grounds, wonderful selection of food every meal, friendly staff! We were in block 22 with a great view of the pool and ocean. Met a lot of wonderful people! The sand whale barriers are a little too close to shore and unfortunately impede the beautiful seascape and swimming areas. No complaint of the coral (rocks some call it) on shore, as this is totally natural and don't expect them removed for tourists pleasure. There are plenty of Sandy entry area if you can walk along. I was Very disgusted in the small pool the dolphins are in.....didn't even want to look but curiosity got the better of me and I felt sad what I saw. The most unfortunate episode which needs to be mentioned was, my Husband found a wallet, without handing it over, we left his name and our room number and the name on the ID in the wallet, so he could personally return it to its rightful owner. After 2 days we went to lobby again to see if they had contacted the owner who we know by the contents she was a guest, only to be treated that night at 8:30 with security at our room door. they stated the wallet was stolen along with a purse and wanted to search OUR room and luggage!! What a minute, we are the good guys trying to return it...not the theives...very poorly handled and we felt violated and humiliated. Later heard of several incidents of theft out of the safe, so we chose not to use it, even though you are charged $5 American daily. Husband's lesson, sadly, is to leave anything not his and don't try to help out.We would return probably, if the opportunity arose, as we like the area, people and all the facilities but feel the resort could have apologized for treating us like criminals.

  • karen b : Derbyshire, United Kingdom
Mixed review the good and the bad

Our trip to Mexico was a once in a lifetime trip for us , all inclusive to the Bahia principe tulum . First impressions when we pulled up outside the lobby reception area was wow , on entering again wow , the check in went really quickly and we were soon on our way to our rooms via a golf cart . Bad .... we requested adjacent rooms but we were as far to the right of the lobby and the parents were far left of the lobby !!!! We couldn't have been any further apart !!!!! The parents requested to be moved closer which they duly sorted out for them ✅ Then the first 5 days were a mixture of rain , thunderstorms, lightning and wind ( I know you can't predict or do anything about the weather but it still spoils it ). Finally the sun came out for the next 8 days ✅yippee. GOOD you can see from the pictures a beautiful setting on the edge of a rainforest , hot sun , cold drinks and a great relaxing time ✅My biggest gripe was BIRDS !!!!!! IN THE RESTAURANT!!!!!! YES IN THE RESTAURANT!!!!!! When you go for any of your meals you are greeted with a lady squirting hand sanitizer into your hands ✅very health and hygiene ✅Then you walk into restaurant and you are dive bombed by big black birds , they can be seen casually walking over tables set ready for use , pecking at the cloth and walking over knives and forks A BIG NO NO NOON one occasion ( in the pictures ) a table which had been used was left with dirty plates on it for 20 minutes this encouraged the birds to scavenge the plates , I think they only cleared table because they saw me taking photos . Another photo clearly shows what a bird thought about a nice clean table !!!!! MOAN OVER I loved the food (usually only luke warm but nice ) A LA CARTE on the other hand were brilliant and hot , drinks were plentiful and free!!!!!Saw some lovely wildlife too especially Cedric who would always be sat with his mate near the restaurant All in all I really enjoyed the Mexican experience but don't think I will be in a hurry to come back !!!!!!! Oh yes nearly forgot about the nasty little blighters........MOSQUITOES I hate them but they love me lol

  • kay718 : Hartlepool, United Kingdom
Not a 5 star

Where to start, the bad. Family and friends of a group of 21, stayed here for 2 weeks. When we arrived we were taken to our rooms, which they did put us all in the same block, but the the rooms smelt damp and foisty. When complained, they sent a dehumidifier to the room and put menthol blocks in the air conditioning unit. Which says to me that this smell is there all the time. We had safes in our rooms which was opened buy key. 4 rooms out off our group money was taken from the safes. When complained they said they did an investigation but they didn't find anything wrong, they just weren't interested, on the representative meeting we where told there was break ins. It seemed we heard a lot of this though out our holiday.The staff were quite abrupt, unless you tipped them, even to get a decent drink at the bar or your rooms cleaned properly you needed to tip. when you've already paid a lot of money for all inclusive in a 5 star hotel you should not need to be tipping for everything. Our family and friends said none of us would return to this hotel.The good.Food was amazing in the restaurants. The mashu, which was a Peruvian restaurant was amazing, they did the best beef fillet steak I have ever tasted.The Japanese restaurant was also amazing for the show cooking, really enjoyed this experience and the food was amazing too.Don Pablo fine dining restaurant was also amazing. Every plate beautifully presented.The buffet area was also nice but quite repetitive. Entertainment was ok, Romeo kept us entertained around the pool with plenty of actives such as: water polo, maya basket ball and water aerobics, many more. The grounds are beautiful and well kept.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 3 a la carte dinners w/reservations
  • Unlimited House Wine with meals, Domestic brand beer and select International drinks
  • Free Wi-Fi in lobby
  • Kayaking
  • Windsurfing
  • Snorkeling
  • Boogie boards
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Bicycles
  • Volleyball
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Domestic drinks at the 'Plaza Mayor' bar, bars & disco at Hacienda Dona Isabel
  • 978 rooms in 3-storey villas
  • Main buffet restaurant
  • 3 a la carte restaurants
  • 2 snack bars open 24 hrs
  • 7 bars including swim-up pool bar
  • Disco
  • 1 lake-shaped pool and 2 relaxation pools w/jacuzzis, all with kid's section
  • Dolphinarium
  • Large open Jacuzzi
  • Lounge chairs & towel service (beach/pool)
  • Water sports centre
  • 3 lit tennis courts
  • Fitness facilities
  • Aerobic classes
  • Hacienda Dona Isabel shopping and entertainment arcade
  • Casino
  • Spa 
  • Beauty salon
  • Wedding services
  • Laundry service (fee)
  • WiFi in lobby 
  • ATM
  • Medical services on call 24 hours

Superior Room

  • 2 full-size beds or 1 king-size bed
  • Maximum occupancy: 3 adults or 2 adults & 2 children
  • Views of the  gardens, pool, or ocean
  • Full bathroom
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)

Junior Suite Superior

  • 2 full-size beds or 1 king-size bed
  • Sitting area with sofa bed
  • Maximum occupancy: 3 adults and 1 child or 2 adults & 2 children
  • Garden or ocean view
  • Full bathroom
  • Hydromassage bathtub
  • Magnifying mirror
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine 
  • Iron and ironing board
  • Alarm clock
  • Satellite TV
  • Safe (additional charge)
  • Mini-bar with water, soft drinks and beer (restocked daily)
  • Balcony or terrace
  • Umbrella
  • Wi-Fi in the room (additional charge)


Yucatan Restaurant

  • Buffet for all meals
  • International
  • Formal dress code (Long pants and shirt for men)

Gran Tortuga-Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Casual dress code


  • à la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

Don Pablo

  • à la carte for dinner
  • Gourmet
  • Reservations required
  • Formal dress code

Coba Restaurants

  • Guest can visit select à la carte restaurants at Coba section of the resort
  • Reservations and dress code required; based on availability
  • Does not apply to buffet restaurants
  • Limited à la carte reservations in effect
  • Subject to change.


  • Lobby bar
  • Entertainment bar
  • Swim-up bar
  • Poolside bar
  • Hacienda Doña Isabel Nightclub

Kids Deals - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids - Kids 2-12 can enjoy the Kids' Club, Babysitting (fee), Kids' section of main pool, Playground. Waterpark at Coba Section.


  • Sauna
  • Steam bath
  • Contrast showers
  • Outdoor whirpool tub
  • Bubble beds
  • Foot baths
  • Treatment rooms and beach palapas


  • Massages
  • Hydrotherapy
  • Body scrub
  • Facials
  • Reflexology
  • Rituals
  • Bridal Packages
  • Manicure/Pedicure
  • Hair styling

Golf Bonus - Guests of Grand Bahia Principe Tulum will benefit from a 50% discount on the public rates at the Riviera Maya Golf Club. Offer is subject to change.

The Riviera Maya Golf Club

  • Designed by Robert Trent Jones II
  • 18 hole, 7,483 yard, Par 72 championship course
  • 9 hole, Par 3 course

Exchange Privileges - Guest staying at this hotel can also enjoy the facilities of the Grand Bahia Principe Coba (excluding the buffet restaurants).

Bonus - Enjoy the facilities of Hacienda Dona Isabel, a Mexican style commercial and entertainment village at the hotel's entrance.

Honeymoon Bonus - Receive honeymoon amenities. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Bahia Principe Tulum
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe Tulum
Crta Chetumal - Cancun km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.