This site requires JavaScript. I will only be visible if you have it.

Grand Palladium Kantenah

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

One of the resorts found within the Palladium Riviera Maya Resort. This is a great luxury hotel that offers the all of the usual 5-star amenities. There is no shortage of activities to do around the resort. Facilities such as the spa and fitness center are well-equipped. The staff are incredibly helpful and friendly. Events and activities are always well organized. There is a good variety of food choices. However, be prepared to reserve early for a la cartes, as there are reports of long table wait times. This resort is relatively large, so it's well suited for travelers who do not mind walking long distances to venture around the resort grounds.


Overview

Beautiful surroundings, great service and delicious meals make this resort a great choice for a fun-filled vacation with family or friends! Part of the Grand Palladium four hotel complex, it offers all the amenities you could want as well as one of the most beautiful beaches in the Mayan Riviera.

Location: Directly on Kantenah beach, 25 minutes from Playa del Carmen, 10 minutes from Puerto Aventuras, approximately 60 minutes from the airport.


Highlights
  • Beautiful beachfront location
  • A number of pools including large main pool, natural saltwater pool and an adults only pool
  • Large resort complex with many dining options
  • Plenty to keep kids busy with Kid's and Teen's clubs and a water park
  • Awarded TripAdvisor's Certificate of Excellence and Travelife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • alexkh8 : New York City, New York
Good vacation overall... but some cons too

First, i want to say that i have stayed in many hotels in Riviera Maya and can compare with those experiences...Let's break it down into topics...Territory: huge! I like to walk and don't rely on transportation... but if you have to walk for 10-15 minutes to get somewhere that's a little too much. So you probably better off taking their "train" or one of the lobbies cars (though you would have to wait a few minutes)... Also in the beginning you might get lost a bit in the middle of the jungle if you are just exploring by yourself. I think the designers of the resort layout could have done a better job to make it easier and more common sense for newly arriving guests. Just don't get frustrated -- it's easy in the beginning :)Facilities: everything was pretty well maintained (and there is a lot of things to take care of in such a huge property).Room: overall, pretty standard. Good service. WiFi -- positive. We (family, 3 people) opted for Deluxe room in Kantenah just because it had a closed bathroom (not an open concept like in other parts of the hotel) -- for some privacy... The problem we had is with beds. We had two double beds (on a smaller side) in the room. We wanted to sleep separately. So usually when we travel if there is no sofa we would ask to bring something extra (simple) just to sleep on and we would always get accommodated by the hotel without a problem. Not this time. I actually requested that arrangement before we arrived (usually we would just ask when we check in and it would be fine) and it was ignored. Then we asked them at the check in and we were told that it was impossible and that we should have booked a bigger room with a sofa. Whatever -- two of us were sleeping on the same bed -- no big deal but -- minus for their service and desire to help.Food: Quality was average or slightly below. Selection was ok but even in buffets at other hotels usually it was a little better (both in terms of variety and quality) -- this time in particular I had a feeling that they were trying to save money on food.Restaurants: Here comes probably the worst part. Upon check in we were told that there are no reservations to a la carte restaurants (except for two) -- just to arrive and we would be seated in 15-20 minutes. We did that the second night (Thai restaurant). We showed up, they said it would be 15-20 minutes wait time... turned out to be more like 30... but here comes the interesting part -- while we are waiting a couple comes in with a reservation! and they get seated before us! When I asked the supervisor how come we were told there are no reservations, his response was that that we were told a lie! Imagine that! So the next day we went to concierge again to clarify the situation. She said that it was impossible to get a reservation. So they don't have that part figured out. Whatever... She tried to get us a reservation at the other two restaurants (where you do need one) just to defuse the situation but she could only get a time for any day only before 6pm or after 9:30 -- who eats at those times? Of course, we didn't take it. She also said that to reserve the time in between those hours you have to show up on the day of at 8am (when the concierge service opens) in order to make a reservation. We actually observed that -- the next day -- there was a line of about 20 people at 8 am waiting (who knows how long...) to make a reservation. That's just for two restaurants where they claim you do need a reservation. For other ones you would experience something like I described above about Thai restaurant. Some people were actually told while we were waiting that the wait time is 45 minutes to an hour! Come on! Are you serious? We are on vacation... You just have to walk around for an hour waiting to be seated?!. not to mention when you finish eating... So all in all we had to stick to buffets -- at least we wouldn't waste time... Buffets: Having described what was happening at the restaurants it is not surprising that they mismanaged the buffets too... First of all, there was always a line of people waiting to eat at buffet. Especially, it was strange for breakfast because there were 2! buffets right next to each other (at Colonial/Kantenah section). I have experienced a wait of a couple of minutes in other resorts to be seated but never a line that would stretch outside of the buffet. Then the food lacked in variety and quality compared to other hotels that I have stayed at before (even less expensive resorts), not drastically but noticeably. Also some people were saying that buffet at White Sand section was better... I thought "strange" (it's the same resort, they must order and cook the same food) but decided to check it out anyway even though it would take me an extra half hour to get there and back. So the food was just slightly different but they had a little more selection. For example, they would have 2-3 kinds of fish versus 0-1 in Colonial/Kantenah buffets. Similar with deserts. The biggest difference was there was no line whatsoever -- you just walk in. That is considering that there is only one buffet in that part of the resort vs two in Colonial/ Kantenah. It was a little bit bigger but still 1 vs 2. And it wasn't nearly as crowded and congested even to move around. Well... go figure...Now enough about negative experiences...Beach: Nice beach overall. The only thing is it lacks sand in parts of it so it feels hard to walk barefoot. Other than that swimming and snorkeling is easy, even the waves were not as much of a factor as in other resorts. Spa: Looked nice and big, good facilities. I didn't use any services, just went to the gym which was inside.Gym: Nice, big space. Air conditioned. Equipment -- ok. Not everything but at least they had a couple of bars where you can hang (not every resort has those), and not just treadmills and ellipticals... They also had a big studio for classes. I used it one day to stretch and do core exercises but the following day they locked it and said it was only for classes starting today :) -- whatever, had to lie down on the floor in the gym between machines. Sports Center: Is nicely designed: 6 tennis courts (we played almost every day), couple of basketball courts, 2! soccer fields (turf) -- nice. Mini golf, couple of courts for volleyball and badminton but on the sand -- we didn't use... Activities: The best part from our stay. Entertainment team made the best impression from this hotel on us. They had archery and rifle shooting in the morning at the sports center (equipment was not that good, especially for archery but we still had fun). At the pool and the beach they had different games and activities, dance lessons, beach volleyball, etc. But the most important was the human factor -- the way they interacted with guests. Here is a special shout to my man Oscar, Elizabeth, and others (Rodrigo, Gabriel, Pedro, Onesky, Guillermo, Julio, Roberto). They made it fun and memorable. They work hard. Good job, guys!Shows: Other part of entertainment was at night. They actually would have two shows back to back (almost): first one at 9 at Colonial theater, and then with just enough time to get to Riviera theater for the 10:30 show. Dancers and choreographer here also worked hard (you can see that for some shows you have to train a lot and put a lot of work in) and we liked and were entertained by the shows (of course it's not the top venues or performances in the world but definitely very good for the resorts level). They also had a fire show by the saltwater pool (which is very nice to swim in by the way) and then continued with White party ... that was our last night there.Check in and out were pretty quick and straight forward.All in all, we had a good time. Resort itself is pretty nice. Though getting from point A to B could take getting used to. Restaurants and buffets could be much better if they are managed a little bit different. We tried not to focus on the few negative moments and enjoy it. Thanks again to the entertainment staff -- they really made the difference!

  • UtahChris :
My family loved it!!!

My wife and I stayed at the Barcelo Colonial last year for the first time and we had such a great time we wanted to bring the kids back, but thought we'd try a new resort. I have to say the Grand Palladium bested the Barcelo in most regards. The jungle setting was fantastic and the kids loved all the wildlife. It felt like a remote beach paradise. The buffet food was superior, as was our room. The staff was top-notch and we loved the frequent live music and the interaction from the staff. The pool at the Katenah end was oddly deep (5'2"?) for the kids and wife to enjoy, so we spent much of our pool time at the pool on the other side of the resort.The kids loved snorkeling in the salt water pool. We also loved hanging out at the sports park, playing soccer and tennis. The little trains were very convenient to move around the very large resort.We only tried two a la carte restaurants, the Mexican and the Japanese. Both were fine, but amazingly we preferred eating at the buffet. The tacos al pastor available at the buffet on a nightly basis were my favorite, and the buffet juice bar for breakfast was absolutely amazing.We loved the Barcelo, but we loved the Grand Palladium even more! Highly recommended!

  • Manuset : Barcelona, Spain
Wonderfully designed and full of activities and happy friendly faces.

From the moment you get in you get a feeling of being at home somewhat, the place is both safe and welcoming at the same time. The shows in the theater are fantastic, the kids pool in the kantenah is fantastic, my kids didn't want to go anywhere else. And the Kid's club and all the guys working there just awesome, a great thing to be able to explore without kids knowing they'll be well taken care and having a blast, especially with the rehearsal and shows at the theatre. We only stayed for four nights and didn't want to leave... Definitely a must go back for longer.

  • Benoit L : Montreal, Canada
Great hotel in the middle of nature!

We just spent a week at the Grand Palladium Kantenah and we really enjoyed our experience. Here is a detailed review of our trip.First, some background on us. We are a couple in our 40’s and have travelled to many hotels in Riviera Maya, Jamaica and Cuba, some listed as 5* and top hotels as per Tripadvisor. Trips to Riviera Maya in the last 5-6 years included: Catalonia Maroma, Royal Playa de Carmen, Moon Palace, Live Aqua Cancun & Iberostar Grand Paraiso.RESORT/RESORT LAYOUTThis is one area where the resort really shines. If you enjoy a spread-out resort with nice pathways into the forest/nature, this is the place for you. We prefer this type of resort vs lined-up, side-by-side hotels in Cancun, and we were very happy with our walks around the resort. I have read many times the resort is huge and it takes forever to walk from one place to another, but we didn’t encounter this. We had a Mayan suite, at the far end of the resort and it took no more than a 4-5 minutes’ walk (I timed it!) to get to the Kantenah lobby. In addition, little trains or golf carts can take you around the resort, they come by often.The resort includes 5 different hotels – Kantenah and Colonial (side-by-side), White Sands and Riviera (side-by-side) and Royal Suites. Then if you consider spending most fo your time at the Riviera and your room is at the Kantenah, then it is a longer walk. But all resorts (can’t comment on Royal Suites as we didn’t use their facilities – and didn’t know if we could anyway) are quite similar so we saw no need to user other hotels facilities.The maintenance/manicure of the resort is unbelievable. Wooden and concrete pathways are always cleaned, freshly painted, bushes and trees are trimmed, overall cleanliness and maintenance of the resort is #1.ROOMAs mentioned previously, we had a Mayan suite (3408), 2nd floor, facing the ocean, right on the beach. Can’t ask for a better location. Lots of Palm trees on the beach so you can only a small portion of the ocean but the view is still great, and you can hear the waves crashing on the beach.The decoration in the room was ok, nice but nothing fancy. But the layout is the Mayan suite is great! A U-shape room, you enter from your balcony through your glass patio door and access the main part of the room: king size bed, sofa, TV, etc. Then a small corridor with a large wardrobe with plenty a space. Then the bathroom: 2 sinks, powder desk, tub and shower (funny that the shower had no curtains or doors…), separate section for the toilet, and the private outdoor shower. I must say the outdoor shower was very cool, we used it all week and never used the one inside the bathroom. We had an small issue with the drain in the outside shower one day, we called for service. It was fixed within a few hours. We even got a call the next day to ensure we were satisfied with the repair. Great service!POOLSWe used two different pools in our trip, the main pool at the Kantenah/Colonial and a smaller, more private pool at the Kantenah. Both were nice: the larger with more entertainment and activities, music and a pool bar. The smaller one, more relaxing, great vide, small bas by the pool. Both pools are about 5ft deep… not sure why the pools were built that way but is was an small issue for my wife. We knew in advance (thanks to other people reviews), so we took a few floating mats in our luggage. There are other pools on the resort, all pools are very nice, great layout, very clean.BEACHWe spent most of our stay on the beach. True that some areas when entering the ocean are rocky, but we didn’t feel the need to use the water shoes we had brought with us. The nicest part of the beach seems to be in front of building 34-35-36, this is where we spent the week. Lots of chairs, palapas and palm trees for shade, a bar 30 seconds away and a beautiful section of beach… perfect spot. To me, that section - though small - was as nice as the Maroma beach which is the nicest beach we have seen so far on the Riviera Maya.Very easy to find loungers (with shade or not) on the beach. People were coming in at 9-10 am and had no issues finding some. One thing for improvement, there were no servers on the beach, so you had to walk to the bar to order you drinks. Maybe I’m being picky finding issues, but this was a surprise for us. RESTAURANTSWe have tried several restaurants in the different hotels of the resorts. Overall, food is very good.Tikal and La Hacienda buffet: we used the buffet for all breakfast and lunches. Like any resort, buffets are repetitive as the week advances, but there is a very large choice of different meals. Breakfast includes everything you can think of (including churros!), a made-to-order station for eggs/omeletts and a great station for smoothies and juices (so nice!). For lunch, again plenty of choices, a made-to-order pasta station and a made-to-order sandwich/panini station. We always found something we liked.À la carte restaurants: There are at least a dozen of à la carte restaurants on the resort, way more that you can handle in a week! For all à la carte restaurants, unless you have reservation privileges (I think that is provided to people that have visited palladium hotels before), you need to show up at the restaurant and if it is full, they’ll give you a buzzer to let you know when your table is ready. We think this is a great way to deal with à la carte vs getting up early every day to make reservation. Since we like to dine around 7:30-8:00, we waited between 30-75 minutes for a table most nights. No big deal: you take your buzzer and then go to the bar at the lobby for a few drinks until your table is ready! Can’t comment on the house wine or wine list as we always bring 5-6 bottles of wines from Canada for our vacation week.El Dorado (steakhouse): Nice restaurant, small salad bar, beef is good. I had the filet mignon (nice size) but some friends had the rib eye, and it was a thinner piece than what they expected. Certainly worth a visit!Ribs and more: BBQ style restaurant. Again, small salad bar and many choices of ribs, steaks, etc. I had the ribs and was pleasantly surprised to get baby back ribs; it was a very nice meal. Dessert was so-so.O Pavao: this is the Brazilian steakhouse. I love this concept… they pass by your table with different pieces of meat that you can choose from. You start with a salad bar, and this one was great! Best salads we had in our week. Then you start the meat service. Meat was tasty. Not to be missed.Punta Emelia: Seafood restaurant, outside, by the beach. Very nice seafood platter (#16 on the menu). My wife and two of our friends had some seafood rice (risotto) and all their meals were way too cooked, you could taste it burnt in the casserole. Although it is the seafood restaurant, that a veal platter with blue cheese, and our server brought an extra plate of this meal for our group to share. Wow, tender and delicious!Sumptuori: Japanese restaurant, teppanyaki style with a chef doing a cooking show at your table. Very cool, not cheesy, food and service excellent. You must try to fried ice-cream! Not to be missed.EXCURSIONSWe didn’t book any excursions with the hotels but here are few things close by you might want to consider doing on your own. We wanted to take the collective to Akumal to swim with the turtles but learned that it changed in the last few weeks, seems like the tours are not going there anymore while they are re-evaluating the impact of snorkelers on the turtles’ habitat. So we decided not going there as initially planned.Tulum is not that far from the hotel, so if you’re into ruins, this is for you!There is a very nice cenote called Cenote Azul just 7-8 km from the hotel and the entry fee is around $5US. Very easy to get to with the collective or taxis, and this would be a nice half-day trip at very low cost.We went to Playa del Carmen one evening (400 pesos taxi for 4 people – on way) to walk the 5th avenue, have dinner at one of the restaurants and spend the rest of the evening at Coco Bongo. Coco Bongo is expensive but is very cool if you want to party with your friends, regardless of your age.STAFF/ACTIVITIESDifficult to comment on the activities as we spent the week in a more quiet area, but the main beach/pool seemed to have activities going on. On a rainy day, the staff did switch quickly to a ‘’rainy day’’ activity list which included ping-pong, darts, etc.The staff was just great. You can feel the appreciate their jobs, and they are certainly doing their best to make your stay memorable. We haven’t met a single person that wasn’t smiling when facing guests. A huge thank you to the staff at the Palladium for all your efforts in making your resort a second home away from home for your guests.CONCLUSIONIf you have read that far, you’ll not be surprised to read that we were very satisfied with our stay. Even we stayed in more luxurious hotel in the past in Riviera Maya, next time we’ll book a trip to Riviera Maya, the Grand Palladium will be the place we’ll stay at!

  • Glenn G : Regina, Canada
Beautiful

I really enjoyed my stay here. We spent a wonderful week here. Service was wonderful. Just a couple things we had issue with :1. I called before to inquire about a wheel chair as I have trouble standing or walk for longer periods of time and was told there would be one at resort for $50 deposit. When got there they said they were for only injured guest there. And did not want to provide me with one. It took a day and a lot of discussion before they provided me with one.2. The app for the resort had all sorts of kinks in it and info in the resort was out of date. Most of the extensions were wrong. We never did get to try any of the restaurants there because of this.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily
  • Snacks
  • Room service (11am to 11pm)
  • Unlimited domestic beer & cocktails and select international brands; house wine with meals
  • Mini-bar restocked daily with water, soft drinks, and beer 
  • Towels (pool/beach)
  • Free basic Wi-Fi throughout complex
  • Kids Club
  • Teen Club
  • Snorkeling
  • Kayaking
  • Paddle boards
  • Paddle boats
  • Windsurfing
  • Catamaran
  • Tennis
  • Mini-golf
  • Volleyball
  • Basketball
  • Soccer
  • Archery
  • Access to fitness facilities
  • Daily activities
  • Nightly entertainment
  • 422 rooms and suites in 15 three-storey villas and bungalows
  • 5 buffet-style restaurants
  • 9 a la carte restaurants
  • 25 bars throughout complex
  • 8 Freshwater pools and 1 Seawater pool
  • Spa & Wellness Center (fee)
  • Jacuzzi
  • Fitness facilities
  • Crocodile cage with feeding shows
  • Ecological walking paths
  • Mini-golf
  • Shopping 
  • Dive shop
  • Motorized watersports (fee)
  • Free WiFi
  • Conference facilities (fee)
  • Currency exchange
  • ATM
  • Golf nearby (fee)

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Sofa bed
  • Connecting rooms
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Shower and bathtub
  • Hair dryer
  • Bathrobes and slippers
  • Coffee/tea maker
  • Mini-bar (water, soft drinks, beer, stocked daily) 
  • Flat screen TV
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Jacuzzi
  • Gardenview
  • Feather pillows
  • In-room safe
  • Work desk
  • Crib available upon request
  • Smoke detectors
  • Pillow menu ($)
  • Bathroom scale

Gardenview Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Shower and bathtub
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • In-room safe
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Bathrobes and slippers
  • Mini-bar (water, soft drinks, beer, stocked daily) 
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Jacuzzi
  • Flat screen TV
  • Crib available upon request
  • Sofa bed
  • Work desk
  • Smoke detectors
  • Connecting rooms
  • Gardenview
  • Pillow menu ($)
  • Bathroom scale

Mayan Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King bed
  • Cabin with thatched roof and separate entrance
  • Large Balcony or Terrace with hammock
  • Exterior Mayan shower
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Shower and bathtub
  • Hair dryer
  • Bathrobes and slippers
  • Coffee/tea maker
  • Mini-bar (water, soft drinks, beer, stocked daily) 
  • Flat screen TV
  • Iron & Ironing board
  • Jacuzzi
  • Gardenview
  • Feather pillows
  • In-room safe
  • Work desk
  • Crib available upon request
  • Smoke detectors
  • Pillow menu ($)
  • Bathroom scale

Restaurants

Tikal

  • Buffet for breakfast and dinner
  • Mexican/Italian

Mare Nostrum

  • à la carte for dinner
  • Mediterranean
  • Reservations required
  • Dress code

Sumptuori Restaurant

  • à la carte for dinner
  • Japanese
  • Reservations required for Teppanyaki Tables (Japanese Style Grill)
  • Dress code

Bars

  • Kantenah Lobby Bar
  • El Teatro Theatre bar
  • Hemingway Bar
  • Mare Nostrum & Sumptuori
  • Swim-up Bar
  • Churchill Bar
  • El Rinconcito
  • La Jarra
  • Las Rocas Bar
  • El Gran Azul Bar

Baby Club (1-3 years old)

  • Located within the 'El Ranchito' Mini-club
  • Indoor and outdoor play areas
  • Trained professional staff on hand to assist the little ones
  • Open from: 9 am - 8 pm

Mini-Club 'El Ranchito' (4-12 years old)

  • Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
  • Outdoor and indoor facilities
  • Arts and craft room for kids to create their own masterpiece
  • Video games (PlayStation, game cube) and volleyball
  • Children's splash pool with water slides
  • Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
  • The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
  • Kids can also have breakfast with the Raggs gang
  • Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative
  • Open from 9 am - 11 pm

Black & White Junior Club (13-19 years old)

  • Located Poolside at 'El Rinconcito', at the Grand Palladium Kantenah Resort & Spa
  • An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
  • A lounge for video games, online computer games, and table games such as; pool and foosball
  • Mini-disco at Grand Palladium Colonial during the evening, 2 nights per week so you can party with your new friends
  • Open from 11 am - 12 midnight 

Child Policy

Child: 3-12 years pay special rate.
Teens: 13-17 years pay special rate.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Zentropia Spa & Wellness

Should guests wish to use the hydrotherapy facilities or wet areas of the Zentropia Spa & Wellness centre an additional fee of $10 USD per person per day will be applicable and payable locally. Clients who purchase a spa treatment will not have to pay the fee on the day of the treatment. Subject to change. 

Facilities

  • Spa pools
  • Jacuzzi
  • Dry and wet sauna
  • Vapor bath
  • Hydromassage
  • Waterfalls
  • Eco-meditative cold bath
  • Massage rooms
  • Relax area
  • Gymnasium with locker rooms, air conditioning
  • Unisex hair salon

Stay at 1, Play at All - Guests can use any of the facilities located in the four resorts of the complex, except those located at The Royal Suites Yucatán by Palladium.

Honeymooners - Receive a room upgrade (based on availability at check-in), late checkout (subject to availability), and a honeymoon gift. Request at time of booking. Requires proof of marriage certificate at check-in. Must be within 2 months of wedding date.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.



Resort Location Map


  • Grand Palladium Kantenah
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Palladium Kantenah Resort and Spa
Carretera Chetumal-Puerto Juarez Km, 256-100 Municipio Solidaridad, Akumal 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.