Grand Palladium White Sand

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Our Opinion

The Grand Palladium White Sands is another large resort situated in the heart of the Riviera Maya Resort strip. This resort is incredibly exotic, with wildlife teeming around various parts of the hotel. The rooms and facilities are well-kept. However, the outdoor facilities could use a little bit of maintenance throughout the day, as many travelers have reported an increase of garbage that usually acquires by the beach. The hotel, much like it's sister resort, the Riviera, is very large. This is definitely a great resort for those who don't mind a little walking.


Overview

Located in the Palladium Resort complex, the Grand Palladium White Sand shares its facilities with the Grand Palladium Colonial, Kantenah and Riviera resorts and faces a kilometre of private beach. Respecting the flora and fauna of the area, this resort was built with all buildings blending into the natural surroundings. A perfect example of how the most modern and luxurious facilities can be built in perfect harmony with the natural environment of the area.

Location: Located on Kantenah Beach, 25 minutes from Playa del Carmen & 80 minutes from the airport.


Highlights
  • Beautiful beachfront location
  • A number of pools including large main pool, natural saltwater pool and an adults only pool
  • Large resort complex with many dining options
  • Lots of family activities with Kid's and Teen's clubs and a water park
  • Awarded TripAdvisor's Certificate of Excellence and Travelife Gold for sustainability in tourism

tripadvisor Traveler Reviews
  • Jeff B : Montreal, Canada
Absolutely Amazing

My wife, stepson, and I just got back a few weeks ago from an 8 night stay (June 24 – July 2) and absolutely loved it. If you are looking for a low profile, relaxing time, then this is it. Beautiful grounds, good food, great staff, clean rooms, and a mix of everything you want for a getaway.Let’s clarify some things first.First of all. This is not out first stay at a Palladium resort. With that said though, this review is biased in anyway due to our last experience. To be honest, our first experience with Pallidum was in Punta Cana and it was far from what we hoped. Some of this had to do with the resort itself and some was due to our agent who was unfamiliar with the resort (construction and what was actually to be expected).After our last experience we were assured that Palladium was going to investigate our complaints and we were asked to give them another chance. With this request along with some friends who were long time Palladium goers, we decided to give them another chance, but in Mexico this time. You will see, we are so glad we did.Secondly, if you are looking for a 12 storey luxury resort that with 25 restaurants, cirque du soleil shows, and the best top shelf liquors known to man, this is not the place for you. Though the resort does offer a luxury environment, especially in their ‘Adults Only’ section, it is not their only focus. The keep things low key enough that you can still enjoy the beauty that is the Mayan Riviera.I have done what I can to separate my review into sections that I along with I think most people feel are important. Hopefully I can help answer some of the questions for those who are still questioning if this is the right place for themGrounds/EnvironmentAs you may have seen at the start, this is not a resort with tall buildings that are surrounded by a concrete jungle on a beach. Palladium has done an amazing job at immersing people into the surrounding nature. With the complex scattered throughout mangroves, the resort provides a jungle feel with some of the most beautiful scenery you could ask for. Villas don’t go more than 3 or 4 stories. The beach has a clear area for swimming, but also keeps a large quantity of reef on both sides that is perfect for snorkeling. Rooms and grounds are kept impeccably clean and there are garbage, recycling, and cup (to leave empty to go cups) all through the resort.The only qualm that some might have is that the resort is large. If you take the shortcuts or carts/train, it’s not an issue, but if you were to walk the streets it would be a lengthy trip from one end to the other. With that said, there is more than enough transportation available. You just might need to wait a few minutes for it.StaffThis is what really blew us away about the resort. The staff are just amazing. Yes, you will get the odd one who comes off a little ignorant, but most are top notch. From the minute you get off the shuttle until you leave you are treated politely from a group of people who sincerely want to ensure that your stay is memorable. When I say the staff, I don’t just mean the hospitality staff. I mean everyone from the Managers, to the servers, to the landscapers. I would like to take a second though to give a shout out to some staff that really rose above the rest. Hopefully someone from the resort is reading this ;)Froilam – A supervisor at the checkin for White Sands.This guy alone could have made our stay. He didn’t just treat us like gold, he treated us like family. Not just did he take the time to make sure our trip was pleasant, he took the time to get to know us. We didn’t just feel like it was his job to treat us good. We felt like he genuinely cared about us. Every day we seen him he would ask how our previous night was with real interest. Froilam is definitely a super star in our eyes.Hugo – A client services rep at White Sands.I don’t know what to say except WOW. Hugo is the one that we dealt with when making reservations for the a la carte restaurants. Ya I know, big deal, smile and make your reservations. Far from it. We ended up booking 2 reservations with him on our second day. The third day, we went back to make a change. Not just did he remember the two that he did for us, he remembered the times as well. Without looking at our reservation list. If a client rep pays that much attention to guests that they can remember the details of each booking, they deserve a shout out on trip advisor. You can tell he truly cares about his job and those who he deals with each day.Quetzalli – A worker at the kids/teen club (Black and White club).Obviously our time with her was limited, but our sons was not. Based on what he told us and what we seen at the pickup and dropoff, this girl is absolutely amazing. Anyone who works with kids in my opinion deserves a pat on the back, but Quetzalli went above and beyond. Pleasant to talk to, made sure the kids we having a good time, and once again, really showed an interest in making our experience memorable. There were many times that our son would be the only one in the building, but he still loved it there. Quetzalli would go out of her way to make sure that Ryan wasn’t just not bored, but was having fun. Really a great girl overall from what we had seen.Jacinto – A bartender at El Rinconcito Pool.Ya I know, all bartenders are the best when you’re half in the bag. Seriously though, Jacinto has got to be one of the best. He really spends the time to chat and get to know you. Obviously he has a little more time to talk as the bar is at one of the less visited pools, but even if it was a swimup I think he would try to find a way to invest a little time with you. I can also credit Jacinto for being the first bartender to expand my wifes palate. This is not an easy task. He really took the time to come up with drinks that she would enjoy based on her flavour profile.Antonio and Mario – Bartenders at El Gran Azul.These two guys are simply great. Even when catering to the others at the bar and the entire restaurant, not a drink went dry. We spent a few afternoons hanging out having drinks at El Gran Azul and every time was a riot. Don’t get me wrong. These guys bust their butts behind the bar, but they still know how to keep a guest happy and entertained.As mentioned, all of the staff are great. Especially the POP staff. But the 6 that I mentioned above are amazing. Their service and personalities alone have played a large part in us choosing to go back again in spring. They really do make you feel like family. Please, if there is any Palladium staff reading this. Make note of these 6 people. They really do deserve the credit.Food and BeverageThere are 5 buffets on the resort and 9 a la carte. The buffets are what you would expect. Standard fare with a bit of food from all over. It’s not going to knock your socks off, but it won’t disappoint.Tikal, Kabah, and La Hacienda are pretty much the same. Just different locations. Kabah probably has the best food of the three and La Hacienda has the best service. The other two operate on a bit of a different schedule, are smaller, but has different food than the other buffets.The a la carte is where food quality really jumps. I don’t think we had a restaurant that we had bad food. We did have some issues with Punta Emilia, but that wasn’t food quality. It was food quantity. There was a wedding the night we had reservations and I am quite sure that Punta Emilia catered. They were missing a lot of items.The highlights for dining were El Dorado and Sumptuori (Teppanyaki and regular menu). Both of these restaurants are a must. We did 5 of the 9 a la cart while we were there, and these two were by far the best for us.As for alcohol, this is where the resort may want to step up their game a little. Don’t get me wrong, drinks were good. The have all the staples required to have a good drink. They just lacked in the top shelf liquors. The adult only bars Hemmingways (piano bar) and Churchill (cigar bar) had a little more to offer, but it would have been nice to see a little more scotch available. With that said, I have heard that they are currently looking into expanding their availability. Let’s be real though, if not having Glenlivet or Dalmore will ruin your trip you are likely one of those people who are impossible to please.RoomsWe stayed in one of the 2 bedroom suites at White Sands. What a treat. They have recently been renovated and are absolutely beautiful. I have heard online some complaints about room cleanliness and I really don’t know what these people were smoking. The rooms were well maintained.Seeing as the resort is very environment focused, the do ask you if you are willing to skip on some laundry. They have cards to place on your bed if you want the linens washed and ask that you place any towels that you want replace on the floor. If you don’t do this, then the cleaning staff simply think that you don’t want it done.I also seen a review online complaining about the A/C. it states that the A/C is too weak. This is actually true if you leave it on ‘Auto’. The room doesn’t seem to get very cold. If you turn ‘Auto’ off and drop the temp though the room get quite comfortable.SummaryFor those of you that are still here reading this, all I can say is that you have to try this place out. It is unrealistic to think that every person that goes here is going to be as blown away as we were, but I would like to think that most will be. We aren’t that weird.Be it a wedding, a family getaway, or an adults only trip. This places seems to have it all. After this visit I can really understand how they have such a large number of return guests. Shoot, they even have their own groupies. They are called the Palladium Addicts. It’s a group of return guests (some 20+ visits), who have decided to stay in touch with each other, throw events, etc. They also provide a tonne of resources to both new and return guests. Though they aren't officially from Palladium, at least I don't think, you can look them up online. Their website is full of great tips and insight into the resort.All in all, we simply loved it. Management really knows what they are doing. To have such a beautiful resort with such amazing staff. They must. We really are looking forward to going back down in the spring to see our new extended family. Palladium, you rock.https://www.tripadvisor.ca/ShowUserReviews-g499445-d596004-r502583096-Grand_Palladium_White_Sand_Resort_Spa-Akumal_Yucatan_Peninsula.html#

  • JackLFC05 : Chester, United Kingdom
Mixed feelings - beautiful resort but improvements needed

We have recently returned back from the Grand Palladium White Sand with mixed feelings about the resort - We loved many aspects of the resort and we feel like it has the ability to be a 4/5 star resort, but there are many things that need to improve first. The Good - The resort is beautifully kept with a lot of wildlife around. It is great that you can go over to the Riviera/Colonial/Kantenah sides for the beaches/restaurants. The staff are absolutely fantastic - they work so hard and always deliver a very high level of service. The breakfast is brilliant. There is so much choice - hot foods (omelette station, sausages, bacon, hash browns, etc), continental options, smoothies, churros, waffles - anything you can think of. The queue for a table was 2 minutes at most (we would normally visit sometime between 7:30 - 9). Lunch and Dinner buffets were also good. The pool - The pool area at the White Sands is the best we've been to. We never struggled to find a sun bed, even when we arrived in the afternoon. The water is a lovely temperature and there is plenty of water sun beds. The pool drinks service was fantastic, as was the swim up bar.We did have an issue with our clothes being dyed green by the pool water. We noticed green stains around the edge of the pool, which would be regularly cleaned. We mentioned this to Guest Relations but we ended up paying for the clothes to be washed as they hadn't entered the complaint onto the system. The beach area near the Colonial was your typical Caribbean beach - soft white sand, palm trees and warm turquoise water. Beautiful. There is also a beach side restaurant for lunch, which was the best place to get lunch. Our favourite food during our stay was the weekly BBQ at the Colonial beach. Make sure you sign up a day or 2 before as you don't want to miss it. The Bad -Food - I mentioned the breakfast and lunch are very good, but the A La Carte restaurants were a disappointment overall. The food in the Thai and Italian restaurants were pretty good. The Mexican is (ironically) the worst of the A La Carte restaurants. How can a restaurant in Mexico not make decent fajitas?! (The best Mexican food we had was in the airport). We expected the food in the a la carte restaurants to be better quality than the buffets, but it was much the same meats etc but in a table service format. The room service food was disappointing, it was pretty bland.We stayed in block 57. The room was in a great location. We were near the main White Sand pool, and a short walk from the restaurants/lobbies. The room was spacious and nicely decorated. Every room has a balcony, which we liked for hanging wet clothes out to dry. The bathrooms have a shower and a jacuzzi bath. We would have used the bath but it was stained with dirt. The room was fumigated during our stay, but we had 2 cockroaches in the bedroom.Our room had an unpleasant damp smell throughout our stay. There are areas of the complex (around the lagoon) with stagnant water that has a disgusting smell. There are members of staff who try to get guests to sign up to their Spa. They mentioned the fact that there was a tropical depression on its way to entice us to sign up to their 'indoor spa'. Their starting price was ridiculously expensive ($115 for one person to have a 25 minute massage?!). We said that this was too expensive, so he miraculously dropped his price to $57 pp. We signed up for the day pass and my girlfriend to have the massage ($57 total). The spa facility is very good. However, it is mainly outdoors! The main reason we chose that day was to give us something to do on a rainy day... It would be amazing on a sunny day. I had a bit of pain in my ears during our stay so I decided to visit the onsite doctor. Note: I don't believe this is run by the Grand Palladium, but a private clinic. The clinic was filthy. The chairs in the waiting room hadn't been cleaned in a long time, neither had the chairs/bed in the doctor's room. The otoscope used had been sitting on the top of a cabinet, he went in the other room to wash it quickly before putting it in my ear. This is not the standard of practise I expect. It was $120 for him to check my ears for 2 minutes, then tap on my stomach and my back (what was this all about?). This seriously needs addressing.Overall, we enjoyed our stay at the Grand Palladium. There are niggling points that need to be addressed for us to come back.

  • Andy C :
Empty Promises

We recently stayed at the Grand Palladium White Sand Resort. Upon our arrival we were really looking forward to staying here, and some aspects exceeded our expectations. However, a number of issues arose and when we tried to address these with the relevant departments the response was extremely unprofessional and inadequate. Good points- The hotel was very well maintained, the waiters and waitresses went above and beyond our expectations, the food was great and we thoroughly enjoyed the activities inside the complex. Bad points-Where do we start, as we arrived at our hotel room we discovered the iron provided was leaking quite severely, we raised this with the management and were told it would be replaced. This took 5 requests over 3 days for them to finally replace it with another leaking iron! At which point we gave up. The majority of our time was spent around the adult pool and a few days in we noticed that all of our light/white clothing was becoming stained yellow. We put this down to the pool due to the yellow stain round the rim of the pool, which the hotel were obviously aware of as they instructed a member of staff to clean the sides of the pool approximately every 2 hours. We reported this issue to the customer services team who took our clothing and advised they would wash them, after 2 washes the clothes were handed back still stained and the attitude of the lady who served us was 'they are only really stained on the inside now so what does it really matter'. Again we found this is and inadequate response to our concerns. The day before we were due to departure my partner slipped on the floor of our hotel room and injured her ankle which later bruised. We come to the realisation this was due to a severe leak from the air conditioning unit within the ceiling. We then rang reception to notify them of the issue and the leak was fixed, later that day we received a phone call from Germán in the quality department checking if the leak has been fixed. We raised the concerns above including my partners injury to which his response was 'thank you and have a nice day' no matter what I responded Germán repeated the above even when I requested to speak to his manager. Again this was handled in a unprofessional manner.Due to all of the above issues I requested to speak to the manger of the customer service department due to the amount of money we had spent on this holiday we expected a certain level of service which was not provided. Upon my meeting with him he was extremely apologetic and was disappointed this was our last day as he was not able to resolve our concerns he offered us a free upgrade next time we stayed in a palladium hotel, as we were due to leave in 15 minutes it was agreed he would email us confirmation of the above still to this date we have not received this email.

  • BonjourChris12 : Edmonton, Canada
Spanish Lessons

I got Spanish lessons from Axel even though I missed the designated time. He was a good teacher. They have some pretty fun activities, and the servers are really good at filling up your water which is really great when it is so hot. However there is an awful smell by the Brazilian restaurant that lingers there and makes it unpleasant to go by or eat in.

  • RachelDavies15 : Chester, United Kingdom
Amazing holiday

I stayed here for a week with my friend from the minute we arrived to the minute we left the staff couldn't do effort for you .The hotel is on a big complex and you do get lost but ask the staff for help or a lift in the golf buggys Even though it's s big complex it is so peace there and you never short of a sun lounger You need to try all the different restaurants my favourite was the steak house wow what great food and service in there. If you want to get out and about go to the main road and white minibuses take you from tulum one way to playa del carmen the other for 40mxn they come every few minutes Make sure you take lots of insect repellent as you will need it. This is a great hotel with plenty to do or if you don't there are pools which are really quiet. The best thing about this hotel is the staff that what made the holiday so great.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily
  • Snacks
  • Room service (11am to 11pm)
  • Unlimited domestic beer & cocktails and select international brands; house wine with meals
  • Mini-bar restocked daily with water, soft drinks, and beer 
  • Towels (pool/beach)
  • Free basic Wi-Fi throughout complex
  • Kids Club
  • Teen Club
  • Snorkeling
  • Kayaking
  • Paddle boards
  • Paddle boats
  • Windsurfing
  • Catamaran
  • Tennis
  • Mini-golf
  • Volleyball
  • Basketball
  • Soccer
  • Archery
  • Access to fitness facilities
  • Daily activities
  • Nightly entertainment
  • 264 rooms and suites 
  • 5 buffet restaurants
  • 9 a la carte restaurants
  • 25 bars throughout complex
  • 8 Freshwater pools and 1 Seawater pool
  • Spa & Wellness Center (fee)
  • Jacuzzi
  • Fitness facilities
  • Crocodile cage with feeding shows
  • Ecological walking paths
  • Mini-golf
  • Shopping 
  • Dive shop
  • Motorized watersports (fee)
  • Free WiFi
  • Conference facilities (fee)
  • Currency exchange
  • ATM
  • Golf nearby (fee)

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Safety deposit box
  • Direct dial telephone
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Gardenview
  • Bathroom amenities 
  • Bathroom scale
  • Sofa bed
  • Flat screen TV
  • Mini-bar (re-stocked daily)
  • Alarm clock with MP3 docking station
  • 1 King or 2 Full beds
  • Magnifying mirror
  • Pillow menu ($)
  • Jacuzzi and shower
  • Bathrobes and slippers

Gardenview Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Safety deposit box
  • Direct dial telephone
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Gardenview
  • Bathroom amenities 
  • Bathroom scale
  • Sofa bed
  • Flat screen TV
  • Mini-bar (re-stocked daily)
  • Alarm clock with MP3 docking station
  • 1 King or 2 Full beds
  • Magnifying mirror
  • Pillow menu ($)
  • Jacuzzi and shower
  • Bathrobes and slippers

Mayan Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King bed
  • Cabin with thatched roof and separate entrance
  • Large Balcony or Terrace with hammock
  • Exterior Mayan shower
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Shower and bathtub
  • Hair dryer
  • Bathrobes and slippers
  • Coffee/tea maker
  • Mini-bar (water, soft drinks, beer, stocked daily) 
  • Flat screen TV
  • Iron & Ironing board
  • Jacuzzi
  • Gardenview
  • In-room safe
  • Work desk
  • Crib available upon request
  • Smoke detectors
  • Pillow menu ($)
  • Bathroom scale

Restaurants

Kabah

  • Buffet for breakfast, lunch and dinner
  • Mexican/Italian

La Laguna

  • Buffet for breakfast, lunch
  • Italian


Ribs & More

  • à la carte for dinner
  • Barbecue
  • Reservations required; Dress code

Punta Emilia

  • à la carte for dinner
  • Seafood
  • Reservations required; Dress code

Portofino

  • à la carte for dinner
  • Italian
  • Reservations required; Dress code

La Lola

  • à la carte for dinner
  • Spanish
  • Reservations required; Dress code

Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required; Dress code

El Dorado

  • à la carte for dinner
  • Steakhouse
  • Grand Palladium Colonial
  • Reservations required; Dress code

Bars

  • White Sand Lobby Bar
  • El Teatro Theatre bar
  • Bamboo & Portofino
  • Rodizio & Ribs & More
  • La Laguna Bar
  • Punta Emilia Beach Bar
  • La Isla Bar
  • Las Rocas Pool bar


Baby Club (1-3 years old)

  • Located within the 'El Ranchito' Mini-club
  • Indoor and outdoor play areas
  • Trained professional staff on hand to assist the little ones
  • Open from: 9 am - 8 pm

Mini-Club 'El Ranchito' (4-12 years old)

  • Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
  • Outdoor and indoor facilities
  • Arts and craft room for kids to create their own masterpiece
  • Video games (PlayStation, game cube) and volleyball
  • Children's splash pool with water slides
  • Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
  • The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
  • Kids can also have breakfast with the Raggs gang
  • Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative
  • Open from 9 am - 11 pm

Black & White Junior Club (13-19 years old)

  • Located Poolside at 'El Rinconcito', at the Grand Palladium Kantenah Resort & Spa
  • An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
  • A lounge for video games, online computer games, and table games such as; pool and foosball
  • Mini-disco at Grand Palladium Colonial during the evening, 2 nights per week so you can party with your new friends
  • Open from 11 am - 12 midnight

Child Policy

Child: 3-12 years pay special rate.
Teens: 13-17 years pay special rate.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Zentropia Spa & Wellness

Should guests wish to use the hydrotherapy facilities or wet areas of the Zentropia Spa & Wellness centre an additional fee of $10 USD per person per day will be applicable and payable locally. Clients who purchase a spa treatment will not have to pay the fee on the day of the treatment. Subject to change. 

Facilities

  • Spa pools
  • Jacuzzi
  • Dry and wet sauna
  • Vapor bath
  • Hydromassage
  • Waterfalls
  • Eco-meditative cold bath
  • Massage rooms
  • Relax area
  • Gymnasium with locker rooms, air conditioning
  • Unisex hair salon

Stay at 1, Play at All - Guests can use any of the facilities located in the four resorts of the complex, except those located at The Royal Suites Yucatán by Palladium.

Honeymooners - Receive a room upgrade (based on availability at check-in), late checkout (subject to availability), and a honeymoon gift. Request at time of booking. Requires proof of marriage certificate at check-in. Must be within 2 months of wedding date.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Palladium White Sand
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Palladium White Sand Resort & Spa
Carretera Chetumal-Puerto Juarez Km, 256-100 Municipio Solidaridad, Akumal 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.